Organizational Behavior and Theory Commons^™

Improve Outcomes In Lean Six Sigma With Servant Leadership, David W. Hoffa, Chad Laux, Manal Alduraibi

International Conference on Lean Six Sigma

1. Purpose

The purpose of this study was to explore lean leadership within Lean Six Sigma (LSS). The objective of this paper was to explore how LSS program success might be improved by focusing Black Belt efforts on mentoring Green Belts with a servant leadership model. The importance of Green Belt projects is typically overlooked in the literature. The effects of prioritizing the development of Green Belts and building a culture of continuous improvement over the traditional Black Belt project focus is explored.

2. Design/Methodology/Approach

The methodology of this paper is inspired by the authors’ field experiences in managing LSS …

The Revenue Operations (Revops) Framework: A Qualitative Study Of Industry Practitioners., Oliviero Mottola

Dissertations and Theses

In recent years Revenue Operations or RevOps has emerged in professional circles as a new approach to manage Sales, Marketing and Customer Success teams in the context of b2b sales. In practitioner circles, RevOps definitions range from the increased collaboration of the three job functions to an all-out creation of job function within organizations. While the subject of interdepartmental alignment has been covered extensively in academia (albeit not exhaustively), RevOps as a term and set of practices has received no attention and industry practitioners struggle to find a unified set of best practices that isn’t coming from organizations trying to …

Lgbtq Notion Evaluation: A Bibliometric Analysis And Systematic Review, Poonam Gautam, Dr. Ajay Solkhe

Library Philosophy and Practice (e-journal)

Several conservative sectors and employers are embracing equality objectives, including financial institutions, for example, more importantly, there has been a change in attitude and support towards the LGBT+ issues, which has been noticed in other professions and companies, including law and accountancy. The LGBT group includes Lesbians, Gay, Bisexuals and Transgender sexual orientation. Gay men and heterosexuals have also been observed to be in these groups. If we talk only about sexual orientation, we should avoid using the label “lesbian, gay, bisexual, and transgender” More than one of these labels can recognise and identify a person. The organization should review …

Creative Occupations And The Precipitating Factors Of Burnout, Natasha E. Koval

Honors Projects

Creativity is an intrinsic part of the human life; however, it is one of the most challenging concepts to be understood. In this paper, I am examining occupations driven by creativity, their economic significance, and how sustainable these occupations are for the creative employees. I will be particularly looking at burnout and its precipitating factors as a way to understand the wellness of the creative workforce. Creative occupations, if fostered properly, can lead to job growth, increased income, and potential for investment in vulnerable communities. This makes them valuable resources for urban economic development goals. Literature suggests that there is …

Culture And Cyber Security: How Cultural Tightness-Looseness Moderates The Effects Of Threat And Coping Appraisals On Mobile Cyber Hygiene, Kok Wei Hoe

Dissertations and Theses Collection (Open Access)

With increasing adoption of smartphone for mobile-commerce and increasing incidents of cyber breaches, it is timely to investigate how the weakest link in this security chain, human, can be strengthened. To date, there has been a gap in research examining the impact of culture on protection motivation. Most extant research focus on technological, organizational and behavioral factors affecting protection motivation. In this study, I develop a model integrating Theory of Cultural Tightness-Looseness and Protective Motivation Theory to investigate how cultural norms, define as shared expectations and rules that guide behavior of people within social groups, affect a person’s intentions to …

Systems Thinking: The Organisation As A Living System, Kate Mills

Critical and Creative Thinking Capstones Collection

Systems thinking is a paradigm that challenges the dominant paradigm of linear, or mechanistic thinking. It is a paradigm based on the perspective that everything in a system is inter-connected and interrelated and that the interplay of components in the system creates an emergent quality with its own behaviour and characteristics. Systems thinking as such is suited to be used for analysis of organisations, as organisations can be seen as a system where the interplay of its components create emergent qualities such as the culture of the organisation. Within systems thinking there are living and non-living systems. Living systems, such …

Leadership Development In Saudi Arabia’S Private Sector: A Mixed Methods Approach, Khaled Hanaky

Dissertations

There is currently a proliferation of business-focused leadership development programs in Saudi Arabia. These programs represent a reaction to the shortage of qualified leaders who can drive and sustain both recent and future advances introduced by Saudi Vision 2030, the national transformation program that is introducing social and economic reforms. Importantly, business leadership development has not been studied in this context of contemporary Saudi Arabia.

This study examined the state of Saudi leadership development programs by employing an explanatory sequential case study design that focused on a particular leadership development program. Through the use of surveys and participant interviews, results …

A Bibliometric Analysis Of Iso 9000 Research From 2015 To 2020 Using Vosviewer Application, Ilham I

Library Philosophy and Practice (e-journal)

This study aims to map scientific publications in the field of ISO 9000 visually at the global level indexed by scopus using bibliometric analysis. This study focused on articles of ISO 9000 at the international level. Research data were obtained from the Scopus database in Januari 2021 through the publish or perish software. All the discussions and analysis in this paper is based on the 46 papers consisting of 35 article, 4 conference papers, 3 reviews, 3 chapters and 1 book. Then the paper will be analyzed using the VOSviewer application for viewing and creating the desired bibliometric maps. In …

Priming In Leadership: Applying Communication Theory To The Speeches Of Ronald Reagan, Katherine Sakai

Senior Honors Theses

The study of priming gained traction in the 1990s when researchers such as John Bargh demonstrated the nonconscious activation of ideas, often through repeated related words or activated schema. Since then, researchers have studied the effects of priming on self-view, achievement, and teamwork. While the concept of priming has just recently begun to be applied to leadership in the workplace, no research has yet been done in finding examples of priming theory in the speeches of well-known leaders. In this study, Ronald Reagan’s persuasive tactics were analyzed and found to use similar methods of repetition and schema used in priming …

The Relationship Between Religious Freedom In America And The Current And Future Workplace, Liz Spence

Management Undergraduate Honors Theses

In regards to religious freedom, the current climate in America is ambiguous and sensitive. This has carried over into the workplace and will continue to affect the way that leaders must manage their employees. This study contains a survey that addresses historical cases dealing with religious freedom, personal experiences in the workplace, and finally, questions regarding the ideal workplace and leadership. This study also includes in-depth interviews of current employees in a variety of careers that adhere to a religion. The paper concludes with a summary that explores how managers should react in the future to the findings in this …

Immersive Systems And User Engagement Through Neurois Lens, Ali Balapour

Graduate Theses and Dissertations

Immersive systems (e.g., Virtual Reality) are at the forefront of the next generation of innovative technologies. Recent technological advancements have made them viable for businesses and individuals to adopt. For example, some realtors now offer virtual house tours in the absence of walk-ins. The concept of “immersion” is at the heart of these technologies. However, despite the fact that this concept has been studied for almost three decades, our understanding remains weak and inconsistent. Specifically, there remains a lack of consensus on what it is, its antecedents, and how it should be measured.

This dissertation includes two essays. In Essay …

The Effects Of Company Culture On Company Profitability, Jennifer Bartoli

University Honors Program Senior Projects

The majority of companies, whether they be service, production, or entertainment oriented, all have one common goal: profitability. Certain companies spend millions of dollars researching the latest trends or the next best-selling product in order to capitalize on it. Other companies spend all their effort and time on customer relations in order to draw as many new consumers into their business as they can. Finally, some companies spend many years focusing on increasing profits through growing their brand or business. Overall, no matter how companies expand and change, they are all working towards the same thing: profitability. Profitability can be …

How The Level Of Job Complexity Impacts The Gender Wage Gap Across Occupations, Zytlaly Magaña Corona

Electronic Theses, Projects, and Dissertations

The present study focused on unpacking the social and structural aspects of job complexity to better understand its effects on the gender wage gap. Previous research on the job complexity-compensation dynamic has primarily focused on cognitive complexity. Job complexity across occupations were examined using work activity data from O*NET and merging it with the Current Population Survey data sponsored by the U.S. Bureau of Labor Statistics (N=67,003). Results revealed that higher complexity jobs in this study yielded greater wage disparities across different occupations as predicted. Furthermore, physical activities and gaining knowledge from the Generalized Work Activities were the two most …

Barriers To Succession Planning: A Case Study Of Atlanta Nonprofit Organizations, Adonnis J. Jules

Electronic Theses and Dissertations

Succession planning is not a common practice among nonprofit organizations, despite support for its effectiveness in supporting leadership development and providing organizational stability during a planned or unplanned transition. Nonprofits have acknowledged that their leadership ranks are thin, and a leadership transition tends to bring challenges to the organizations when vacancies need to be filled. Barriers exist that prevent nonprofits from engaging in succession planning, but little research has examined the nature of these barriers. This study focused on nonprofit organizations across four different industry sectors to determine the extent of their succession planning efforts and the barriers that exist …

A Systematic Literature Review : Information Technology Capital And Performance, Ilham M, Anis Eliyana, Tri Siwi Agustina

Library Philosophy and Practice (e-journal)

This study aims to conduct a systematic literature review of research in the field of Information Technology Capital and Performance with data from all international research publications. The data obtained in this study amounted to 113 academic documents published from 1994 to 2020 globally. Research has discussed a lot about the causal relationship between information technology capital and company performance, the results of empirical studies vary to some extent with the exception of Information Technology business partnerships which are referred to as Information Technology business and strategic alignment. To that end, strategic alignment has emerged as one of the most …

2021 Ijbe V1 Front Matter, Tamra Connor

International Journal for Business Education

1. Editorial Board
2. President's Letter
3. SIEC-ISBE International

Social Media & Hr: A Bibliometric Analysis, Divyanshu Pawaskar Mr., Priya Sharma Ms., Sanjay Bhattacharya Mr., Monica Kunte Dr., Netra Neelam Dr., Preeti Mulay Dr.

Library Philosophy and Practice (e-journal)

From an HRM standpoint, the better an organisation is able to manage their workforce, the better their performance will be. In doing so, social media nowadays play a major role to this end. Be it talent acquisition, employee engagement, talent management or enhancing employer value proposition, social media profiles are playing a big role for organisations. The onus of which lies to a large extent on the shoulders of the HR department. Merely having pages on social media platforms do not suffice. Proper management and audience engagement become the key for HR. It is not sufficient to just have a …

Value Creation By Private Equity Firms: A Resource-Based View, Kei Pang

Dissertations

Despite the growing importance of the private equity (PE) industry in the United States, it is unclear how PE firms create value. This study contributes to the PE literature and strategic management research by examining PE firm resources and competencies that drive the success of equity-backed management buyout deals. Specifically, my work proposes a framework to describe the key value creation drivers and sub-drivers that position PE firms for success in all four stages of the PE value chain: Fund Raising, Deal Sourcing, Governing/Managing, and Exiting. I utilize Porter’s (1985) value chain analysis (VCA) and the resource-based view (RBV) to …

Resilient Leadership In Chicago Hotels: Case Study In A Global Pandemic, Deborah Popely Dba, Michael Krause Cha, Chia, Msed

Kendall College Research

The impact of COVID-19 on the hotel industry has been catastrophic and like elsewhere, the Chicago hotel market has faced steep declines in occupancy, revenues and profitability, resulting in severe staff cuts and drastic operating changes. Yet many hotels continued operating, albeit at a reduced level. What factors made it possible for hotels to adapt to these conditions? To answer this question, a case study was developed from in-depth surveys with 16 Chicago hotels combined with interviews with 7 leaders from these hotels, providing a snapshot of resilient leadership in the Chicago hotel market before and after the COVID-19 pandemic. …

The Effect Of Leader-Member Exchange, Co-Worker Cooperation And Locus Of Control On Employee Outcomes In Lebanese Smes: Perceptions Of Politics As A Mediator, Sakina El Jisr, Abdul Rahman Beydoun, Nehale Mostapha

BAU Journal - Society, Culture and Human Behavior

Purpose – This study aims to investigate the nature of the relationships between three variables (leader-member exchange, locus of control and co-worker cooperation) and two employee outcomes (job satisfaction and turnover intention). It also examines whether these relationships are mediated by perceptions of politics.

Design/methodology/approach – Survey data was obtained from 300 employees from Lebanese SMEs located between Tripoli and Beirut. Mediation was tested using Baron and Kenny (1986)’s framework.

Findings – Results revealed that leader-member exchange and co-worker cooperation are positively related to job satisfaction and negatively related to turnover intention. Locus of control, on the other hand, is …

Leading Organizational Learning, Jessica C. Wells

HCA Healthcare Journal of Medicine

Leadership is hard to define but easy to recognize and is found in every facet of life. Leaders themselves range from good to bad, the extremities of which are determined by their character, actions, perception of self, how they are perceived by others and their worldviews. An individual’s values provide the basis for ethical decisions, which makes self-awareness a critical element in the development of one’s leader identity. This article provides an overview of leader identity development and offers ways for leaders to apply ethics in their everyday lives.

The Effect Of Remote Working On Employees Wellbeing And Work-Life Integration During Pandemic In Egypt, Bassant Adel Mostafa

Business Administration

The study aims to enrich employers' understanding of how employees perceive remote working Post COVID-19's quarantine period and its effect on employees' psychological wellbeing and work-life integration in Egypt. A structured questionnaire was distributed post-COVID-19 pandemic lockdown period on a sample of 318 employees who are supposed to be working remotely in different sectors from home. Correlation and regression analyses were conducted to test the research hypotheses. The results suggest a significant positive effect of employees' perception of remote working on psychological wellbeing and work-life integration. Simultaneously, there is a significant negative effect of employees' perception of remote working and …

Assessment Indicator Model (Libqual) On College Library Satisfaction, Tiko Dhafin Rizky, Nurul Huda, Muslikh Muslikh, Nova Rini

Library Philosophy and Practice (e-journal)

This study aims to determine the comparison between the combination of these assessments between public and Islamic-based universities. This study adopts a quantitative research methodology. The self-administered questionnaire was distributed each to 200 visitors of the Nusantara Business Institute and YARSI University to find out the comparison of the combined assessment of LibQual and Muslim-friendly Librarian. The study found that the combination of ratings between LibQual and Muslim Friendly Librarian had differences in satisfaction scores between the campuses. This study notes that Muslim-friendly Librarian has a higher satisfaction score for public higher education users than Islamic-based universities

Systemic Leadership Development: Impact On Organizational Effectiveness, Stephanie Douglas, Daisha M. Merritt, Robin Roberts, Daryl Watkins

Publications

This study examines the impact of leadership development programs on organizational outcomes and organizational effectiveness. Using a grounded theory approach, semi-structured interviews were conducted with 15 executive leaders from aviation firms in Brazil with employees participating in a leadership development program. NVivo12 was used for coding and managing the data. Thematic analysis was performed to determine themes and categories. The leadership development program was found to influence organizational level outcomes identified as themes of internal impact, external impact, skill development, and capacity. The interviews also found that executive leaders perceived the leadership development program to impact organizational effectiveness. Connections to …

Dynamic Capabilities Information Technology Enabler For Performance Organization, Heri Cahyo Bagus, Ilham M, Anis Eliyana, Tanti Handriana, Nuzulul Fatimah, Tatag Herbayu L

Library Philosophy and Practice (e-journal)

This study was conducted with the aim of determining various bibliometric characteristics of documents published in the Scopus database. The information starts from the type of access, year, author, subject area, document type, publication stage, source title, keyword, affiliation, funding sponsor, country, source type, and language. Dynamic Capabilities, Information Technology Enabler and Performance are defined as the use of information technology capabilities and information technology management processes between business units with the shared use of resources. Research on Dynamic Capabilities, Information Technology Enablers and Performance by providing a big picture that is visualized from year to year. This study aims …

Leverage Psychological Factors Associated With Lapses In Cybersecurity In Organizational Management, Chad Holm

Cybersecurity Undergraduate Research Showcase

With computers being a standard part of life now with the evolution of the internet, many aspects of our lives have changed, and new ways of thinking must come. One of the biggest challenges in most cyber security problems is not related to the software or the hardware; it is the people that are using the computers to access the data and communicate with others, where the hackers could simply find a weak entry point that naturally exists and a weak link caused by human hands. The human factor as an “insider threat” will affect unauthorized access, credentials stealing, and …

The Benefits Of Evidence Based Practices In Public Administration: Does Therapeutic Listening Training Increase Emotional Intelligence To Affect Change Management Outcomes In Public And Private Sector Organizations, John Sillup

West Chester University Doctoral Projects

Abstract

This doctoral dissertation considers change management as it relates directly to evidence-based practices in public administration. The problem under study was the lack of scholarly research on the effect of an administrative leader’s emotional intelligence (EI) has on follower self-efficacy during change management. This study provided findings on the effect of therapeutic listening training as a means to increase emotional intelligence to potentially affect change management outcomes in public and private sector organizations. Change management is a systematic and structured process of developing and implementing strategies and interventions for organizations transitioning from current state to a desired state. The …

Board Of Director Composition: An Examination Of How Director Age And Board Innovation Committees Impact Corporate Social And Financial Performance, Sami Ghaddar

2021

This dissertation explores how director age affects a firm’s social domain, and how board-level oversight of firms’ innovation activities affects financial performance. Specifically, the dissertation points to board configurations that can potentially improve social and financial performance. The first chapter reviews the literature by examining two research streams linking board composition to corporate social performance (CSP) and innovation. The chapter presents the theoretical and empirical underpinnings of these two streams. It details the descriptive and thematic findings and offers an understanding of the different contexts in which board composition relates to both CSP and innovation. This chapter also discusses inconsistencies …

Organizational Dissonance In The Context Of Organizational Decline And Turnaround Of A Security Printer: A Quantitative Case Study, Tina Marie Ramirez-Dominguez

Theses and Dissertations

The purpose of this non-experimental, quantitative study was to examine organizational identity dissonance experienced by an organization's social actors in the context of organizational decline and turnaround utilizing factor structures from five years of pre-existing, employee surveys to determine whether differences in factor scores occurred over the 5-year time frame. Organizational identity dissonance is the psychological stress or discomfort experienced by an organization's social actors from holding two or more contradictory attitudes, beliefs, or behaviors (McLead, 2008) in relation to the organization's identity. A social actor is an individual participating in a communal environment (Whetten & Mackey, 2002). A communal …

A Seat At The Table: A Phenomenological Study Of The Gap In African American/Black Women With Nonprofit Executive Leadership Roles, Angela J. Griffin

Educational and Organizational Learning and Leadership Dissertations

The purpose of this study was to explore the lived experiences of African American/Black women leaders in the nonprofit business sector in the Pacific Northwest. The intent was to understand how their experiences of inequitable opportunities in the workplace prohibited them from attaining and retaining executive leadership roles. A qualitative, transcendental phenomenological approach was used to explore the career pathway trajectory for African American/Black women in the nonprofit sector, to capture the essence of their experiences navigating inequities along the leadership pipeline. To examine their experiences, critical race theory and social cognitive career theory provided a multifaceted viewpoint of African …