Organizational Behavior and Theory Commons^™

Quality Of Work Life Orientation : Antecedents And Effects On Organizational Commitment In The Malaysian Public Service., Rosslina Ahmad Mokhtar

Student Works (2010-2019)

The primary objective of this study is to examine the antecedents and effects of quality of work life (QWL) orientation on organisational commitment. The framework examines certain organisational aspects and individual characteristic that are associated with the QWL orientation and their contribution towards organisational commitment. The four antecedents are identified as: organisational culture, organisation structure, social capital and leadership behaviour. The QWL orientation dimensions used are namely job characteristics and work environment. The study also examines the direct effect of the antecedents on organisational commitment and further explored whether organisation‟s orientation towards QWL mediated the relationship between the antecedents and …

Administration Without Borders, Jonathan G.S. Koppell

Publications from President Jonathan G.S. Koppell

To thrive in 2020, we must conceive of the field of public administration in the broadest possible terms. Phenomena that typically have been treated peripherally in our literature are emerging center stage in recent years, confirming that the “old” boundaries of our discipline do not reflect contemporary reality. After reviewing three key developments—the rise of mixed and nongovernmental institutions in public policy, the increasing importance of market mechanisms, and the assertion of meaningful global regulation—an argument is made for a broader reconception of “publicness” that goes hand in hand with the embrace of governance in lieu of administration.

The Relationship Between Organizational Culture And Innovation Of Employees In Malaysia., Ng Yu Seen

Student Works (2010-2019)

A company’s organizational culture is important because it influences the organization’s actions and approaches to conducting business. It is very crucial for business to function effectively in a highly competitive, rapidly changing environment. It is recognised that innovation is of utmost importance in maintaining a proactive and entrepreneurial organization. Innovation has become widely recognized as a key to competitive success. Studies have acknowledged the existence of a relationship between organizational culture and organizational innovation and recommend that innovative organizations perform better. This study develops a theoretical framework based on Denison culture model which demonstrates the cultural traits of Involvement (Empowerment, …

Developing A Culturally Responsive Classroom Collaborative Of Faculty, Students, And Institution, Paul J. Colbert

MBA Faculty Conference Papers & Journal Articles

Culture is integral to the learning process. It is the organization and way of life within the community of students and teachers and directs the way they communicate, interact, and approach teaching and learning. Although founded in particular values and principles, the academy, like most organizations, is impacted day-to-day by its culture. Yet, the traditional higher education institution has not been designed to operate within a racially or ethnically diverse student population. The social, political, economic, and cultural forces that support the institution influence the teaching and learning environments. To better address cultural diversity in the classroom, faculty must first …

Book Reviews: Anywhere: How Global Connectivity Is Revolutionizing The Way We Do Business, Aaron W. Hughey

Counseling & Student Affairs Faculty Publications

No abstract provided.

Power Distance And Its Moderating Impact On Empowerment And Team Participation, Yi Zhang

Hong Kong Institute of Business Studies Working Paper Series

This paper studies how power distance (the level of acceptance of an uneven distribution) impacts empowerment and team participation for two types of Chinese employees: those working in Chinese R&D companies, and employees of China-based American R&D companies. These two groups have different perceptions of individual power distance; Chinese employees in American companies have a lower power distance perception than Chinese employees in Chinese companies. High power distance and high empowerment lead to high team participation. Indigenously rooted cultures and companies' home-country cultures together influence employees' values, attitudes, and behaviors through top-down socialization and organizational acculturation processes. The findings have …

External Confirmation Of Adherence To Standards: As Applicable To Academic Programmes As To Business And Industry, Aaron W. Hughey, Monica G. Burke

Counseling & Student Affairs Faculty Publications

The development of, and adherence to, performance standards is imperative for success in today’s competitive global market. This is as true for academic programmes in higher education as it is for the manufacturing and service sectors. Just like their counterparts in business and industry, it is important that graduate career preparation programmes are subject to an external validation process that can substantiate whether or not they are indeed following applicable standards. In this paper the authors discuss the current status of accreditation for graduate programmes designed to prepare tomorrow’s leaders in the student services profession and argue for the development …

Antecedents Of Servant Leadership: A Mixed Methods Study, Curtis D. Beck

Department of Agricultural Leadership, Education, and Communication: Dissertations, Theses, and Student Research

The purpose of this mixed methods study was to explore the antecedents of servant leadership. The sequential explanatory research design consisted of two distinct phases: quantitative followed by qualitative. The Phase One quantitative survey collected data from 499 leaders and 630 raters from community leadership programs in the United States using the Servant Leadership Questionnaire (Barbuto & Wheeler, 2006). During Phase Two, selected leaders from phase one (N = 12) were interviewed to explain those results in more depth. The data were coded and analyzed for possible themes. Triangulation was used to analyze the quantitative and qualitative data to validate …

Vigilant Corporate Leadership: A Key To Veritable Organizational Performance, Shamas-Ur Rehman Toor

Business Review

Leading a construction-related business in the global competitive environment is a complex and challenging undertaking. It takes more than technical skills to unleash new opportunities, compete for a leading position in the local market, break into foreign markets, develop and sustain long-term competitive advantage, continuously reinvent the business to be able to attract, develop and retain talent Corporate leaders must be able to see and do things that their competitors do not, make quick decisions to seize business opportunities, and constantly grow their people to take over the leadership positions within the firm. An in-depth qualitative study of 49 senior …

The Key Drivers Of Innovation In Malaysia., Seyed Amirhossein Taherizadeh

Student Works (2010-2019)

The day-by-day increase in competitive pressures keeps companies on their toes to continuously adapt, develop and innovate in order to excel in the stifling ocean of competition. Moreover, in today’s borderless world where boundaries are no longer relevant, where accessibility to knowledge, expertise and technology is far advanced, innovation has become a necessity rather than a luxury (Kaplan &Warren, 2007). Malaysia, among all of the developing countries in the world, is often held up as one of the few countries whose economic policies might be worth emulating. Its rapid economic growth following the industrial transformation that took place in the …

Moderating Effect Of Knowledge Workers On Pay Satisfaction, Formal And Informal Organization Career Management With Affective Organization Commitment., Yong Jing Ren

Student Works (2010-2019)

Knowledge Workers (KW) are identified as the most important factor going into the 21st century, largely due to the elimination of national borders through globalization. Knowledge Workers are sought-after employees throughout the world that would play an important role towards the future of an organization. This coincides with Malaysian government’s effort to retain its KW work force while trying to attract Malaysian KW in other countries to return to the mother nation in the effort to move towards Vision 2020. A conceptual model exploring the effect of Pay Satisfaction, Formal and Informal Career Management towards Affective Organization Commitment is created …

Suitable Knowledge Management In Project Environment, Taya Polyaninova

Dissertations

Knowledge is becoming one of the main assets for organizations that want to improve their competitiveness in currently changing market. Knowledge comes from different sources within organizations, such as internal processes, projects, customers and stakeholder information. As markets and the way of doing things changes, many companies implement different projects to deal with those changes, which leads to accumulation of knowledge and information. Companies use Knowledge Management to create, identify and distribute knowledge and experiences arising from projects within organisation. However, as projects are done to create unique deliverables and they are never the same, there is a difficulty in …

Determining The Relationship And Influence Organizational Culture Has On Organizational Trust, Mindy S. Genetzky-Haugen

Department of Agricultural Leadership, Education, and Communication: Dissertations, Theses, and Student Research

The present research examines the influence of organizational culture on organizational trust. Leaders in the present and future will try to create a culture of trust, but leaders who do not examine and understand their current culture will not be successful in changing their organizational culture. The study shows constructive behavioral norms are both predictors and influencers of trust. The results suggest that companies that want to create a culture of trust need to instill into their culture achievement, self-actualizing, humanistic-encouraging and affiliative behavioral norms. Leadership needs to make sure avoidance behaviors are reduced in order to create and instill …

Service Undone: A Grounded Theory Of Strategically Constructed Silos And Their Impact On Customer-Company Interactions From The Perspective Of Retail Employees, Kelley A. O'Reilly

All Graduate Theses and Dissertations, Spring 1920 to Summer 2023

This work elaborates the impacts of strategically constructed silos that are not byproducts of flagging cross-departmental cooperation or the cumulative effect of decades of decentralized command and control. Rather, these silos are strategically intended structures within organizations. Most significantly, the substantive theory of strategically constructed silos and their impact on customer service contributes to the field by illustrating the presence and consequence of silos occurring in suboptimal conditions. The existence of silos has implications that extend far beyond the retail area.

A key take-away from this research is that contrary to how most customer service processes are designed, not all …

2010 Ijbe Front Matter, Tamra Connor

International Journal for Business Education

1. Editorial Board
2. President's Letter
3. SIEC-ISBE International

Trusts Versus Corporations: An Empirical Analysis Of Competing Organizational Forms, A. Joseph Warburton

College of Law - Faculty Scholarship

This paper studies the effects of organizational form on managerial behavior and firm performance, from an empirical perspective. Managers of trusts are subject to stricter fiduciary responsibilities than managers of corporations. This paper examines the ramifications empirically, by exploiting data generated by a change in British regulations in the 1990s that allowed mutual funds to organize as either a trust or a corporation. I find evidence that trust law is effective in curtailing opportunistic behavior, as trust managers charge significantly lower fees than their observationally equivalent corporate counterparts. Trust managers also incur lower risk. However, evidence suggests that trust managers …

Competitive Priorities And Strategic Consensus In Emerging Economies: Evidence From India, Ravi Kathuria, Stephen J. Porth, N. N. Kathuria, T. K. Kohli

Business Faculty Articles and Research

Purpose

– The purpose of this paper is to understand the competitive priorities of manufacturers in India, and examine the level of agreement or strategic consensus between senior executives and manufacturing managers on manufacturing competitive priorities in light of the prevalent culture.

Design/methodology/approach

– Survey data collected from 156 respondents from 78 manufacturing units based on a national sample in India are used to test the hypotheses using the paired samples t‐tests and multivariate analysis of variance.

Findings

– A relatively high emphasis by both levels of managers on quality, compared to the other three competitive priorities, is noteworthy and …

A Correlational Study Of Telework Frequency, Information Communication Technology, And Job Satisfaction Of Home-Based Teleworkers, Shana P. Webster-Trotman

Walden Dissertations and Doctoral Studies

In 2008, 33.7 million Americans teleworked from home. The Telework Enhancement Act (S. 707) and the Telework Improvements Act (H.R. 1722) of 2009 were designed to increase the number of teleworkers. The research problem addressed was the lack of understanding of factors that influence home-based teleworkers' job satisfaction. Job dissatisfaction has been found to have a significant impact on voluntary turnover. The purpose of the study was to assess the relationship among telework frequency, information communication technology (ICT), and job satisfaction. The research questions were designed to answer whether correlational relationships exist among telework frequency, ICT, and job satisfaction and …

A Structural Equation Model Of The Factors Associated With Influence And Power Of It Departments And Their Relationship To Firm's It Orientation And Business Performance, Raghu V. Kowshik

Walden Dissertations and Doctoral Studies

Although few firms can function without an information technology (IT) department, senior executives often consider IT as secondary. Historically, studies have found IT departments to have low influence and power status compared to other departments. Few, if any, studies have investigated what factors contribute to this subservient position. Three research questions that inspired this study regarding the IT department's influence and power included factors that shape the IT influence and power, the consequences for the firm's IT orientation and business performance, and how firm's IT orientation affects business performance. This quantitative study explored the notion that accountability, innovativeness, customer connectedness …

The Impact Of Women Leaders Upon Organizational Performance, Humair Hashmi

Business Review

The aim of this research was to target television professionals in the state, and the private sector to develop their professional capabilities to address gender issues, and to portray women in an affirmative manner in the media. Research literature of the past indicated that women were paid 30% less than men: That they experienced an invisible barrier, the “glass ceiling effect": That organizations headed by women were less corrupt and more efficient. The present research focused on these issues in Pakistani organizations. Imperial College of Business Studies Lahore was assigned the research by United Nation Development Programme, to see if …

How Management Level And Environmental Dynamism Are Related To Change Behavior And Unit Performance, Eric C. T. E. Larsen

Legacy Theses & Dissertations (2009 - 2024)

A survey study was conducted to determine how management level and environmental dynamism affect change leadership by managers and its impact on work unit performance. An on-line survey was used to obtain data from subordinates of the managers in many different organizations. The results showed that change-oriented behavior was used more by high level managers than by low level managers, and when the environment was dynamic rather than relatively stable. Management level enhanced the effects of a manager's change behavior on unit performance, and the enhancing effect of dynamism was marginally significant. The results are consistent with theories about the …

A Quantitative And Qualitative Analysis Identifying Antecedents Of Work Ethic Beliefs And The Relationship Between Work Ethic Beliefs And In-Role And Extra-Role Work Behavior : New Work Ethic Dimensions And Scale Introduced, Melissa Janine Mann

Legacy Theses & Dissertations (2009 - 2024)

This study developed a comprehensive instrument for assessing contemporary work ethic and used the instrument to investigate antecedents of the formation of work ethic beliefs. In addition, the study investigated whether work ethic beliefs correlated with in-role and extra-role job performance. The study reviewed the literature on work ethic beginning with Weber's (1904-05) construal of the Protestant Work Ethic as the underpinning of early capitalism. The review traced the evolution of the Protestant Work Ethic construct to its contemporary, secular formulations. At issue is whether the dimensions of work ethic identified by Weber 100 years ago remain relevant for understanding …

Thomas Kuhn And Corporate Governance Research, William Q. Judge

Management Faculty Publications

Back in the dark ages (i.e., 1980s) when I was pursuing my doctoral degree at the University of North Carolina at Chapel Hill, I read Thomas Kuhn’s (1962) book on how science evolves over time. That book had a big influence on my thinking then, and it continues to influence me. Indeed, that book seems especially pertinent to this particular issue for reasons which I will explain later on in this essay.

An Experimental Study Of The Impact Of Psychological Capital On Performance, Engagement, And The Contagion Effect, Timothy Daniel Hodges

College of Business: Dissertations, Theses, and Student Research

Psychological Capital, or PsyCap, is a core construct consisting of the positive psychological resources of efficacy, hope, optimism, and resilience. Previous research has consistently linked PsyCap to workplace outcomes including employee attitudes, behaviors, and performance. Further research has explored the ways in which PsyCap can be developed through relatively brief workplace interventions. The present study focuses on PsyCap development and the relationship to employee engagement and performance. In an experimental design with random assignment of subjects to control group (n = 52 managers and 152 associates) and treatment group (n = 58 managers and 239 employees), a field sample of …

Reflecting On Experience For Leadership Development, Adrian Chan

College of Business: Dissertations, Theses, and Student Research

This study proposes that being reflective or ruminative about one's leadership experience can have differential effects on one's leadership efficacy, implicit leadership theories and psychological capital. Specifically, through the aid of an event history calendar, conscript military trainees of high and low military experience from a SE Asian military organization were randomly assigned to recall and reflect or ruminate on his past leadership experience. Results show that type of reflection interacts with level of military leadership experience to differentially affect one's leadership efficacy, implicit leadership theories and leadership self-awareness. Reflection triggers produced significantly higher levels of implicit leadership theories under …

Influence Of Continuous Improvement (Ci) On Job Satisfaction., Ong Chee Wei

Student Works (2010-2019)

The purpose of this research is to determine the impact of Continuous Improvement (CI) on job satisfaction in Malaysia industry. Based on previous studies, it was anticipated that overall job satisfaction would be higher for employees who are working in companies that implementing Continuous Improvement practices and lower for employees who are working in companies that not implementing Continuous Improvement practices. The instrument of Continuous Improvement was adapted from Culp (1992), Limon (1993) and Ying (2000). In the mean time, employee’s job satisfaction was measured based on Job Satisfaction Survey (Spector, 1985). The collected data was tested with descriptive statistic …

Retaining Talent : An Empirical Study Of Multi-Routes Model Of Job Coupling And Withdraw Tendency Among Chinese Mba Candidates., Zheng Weibo

Student Works (2010-2019)

Intellectual property and intellectual capital have become critical components of wealth creation. "Knowledge has become the pre-eminent economic resource, more important than raw material, more important, often, than money. Considered as an economic output, information and knowledge are more important than automobiles, oil, steel or any of the products of the industrial era‖ (Stewart, 2002). As the "carrier" of the talent of organizations become more significant than ever. Those employees with higher organizational performance characteristics are often entitled "core" or "talent" for their key networking status in creating organizational intelligent capital values. They can also be in fierce competition with …

Organizational Slack, International Expansion And Firm Profitability, Anran Liu

Dissertations and Theses Collection (Open Access)

International expansion is a viable growth strategy for firms operating in an increasingly competitive business environment. Understanding the relationship between international expansion and firm performance has been a significant concern for theory development in the strategy and international business literature. The extant literature, however, has paid insufficient attention to the tradeoff between firm growth and profitability that may imply the existence of an optimal rate of growth. Drawing from the Penrosian perspective that emphasizes the role of resources in firm growth, this study investigates whether and how firm slack resources affect the tradeoff between international expansion and profitability. Specifically, this …

What Makes Strategy Making Across The Sales-Marketing Interface More Successful?, Avinash Malshe, Ravipreet S. Sohi

Department of Marketing: Faculty Publications

Extant research on marketing strategy making (MSM) lacks process-based theoretical frameworks that elucidate how marketing strategies are made when sales and marketing functions are involved in the process. Using a grounded theory approach and data collected from (a) 58 depth interviews with sales and marketing professionals and (b) a focus group with 11 marketing professionals, we propose that MSM within the sales-marketing interface is a three-stage, multifaceted process that consists of Groundwork, Transfer and Follow-up stages. Our process-based model explicates the specific activities at each stage that are needed to develop and execute marketing strategies successfully, the sequence in which …

Characteristic Leadership Traits Most Admired By Supervisors In An Organizational Culture, Juan Odio

Graduate Student Dissertations, Theses, Capstones, and Portfolios

This critical analysis reviews literature on characteristic leadership traits desired in leaders by male and female supervisors. The majority of the literature on leadership has focused on the characteristic leadership traits most admired by supervisors as it relates to organizational culture without distinguishing gender. The assumption that both gender groups have similar beliefs is perceived when there is a lack of clarity in the literature. Furthermore, only a few studies have examined how females as a separate gender feel about their leaders. This topic is of great significance because it seeks to understand whether females feel the same as males …