Operations and Supply Chain Management Commons^™

Divide And Conquer: A Hygienic, Efficient, And Reliable Assembly-Line For Housekeeping, Xiao Alison Chen, Rowan Wang, Jianghua Zhang

Research Collection Lee Kong Chian School Of Business

Problem definition: This work focuses on the hotel housekeeping process. In a field study, a possible channel of disease transmission between consecutive guests in hotel rooms is revealed. In order to prevent the transmission, an innovative assembly-line housekeeping method is developed. Academic/practical relevance: The transmission of infectious diseases during hotel stays (e.g., by touching unclean towels or bed linens) has been reported globally. Under the current COVID-19 pandemic, having contact with saliva or mucus left by an infected person could cause infection. The standard housekeeping process used by the majority of hotels leaves a channel for new towels and bed …

Multi-Period Lot-Sizing With Supplier Selection: Structural Results, Complexity And Algorithms, Meichun Lin, Woonghee Tim Huh, Guohua Wan

Research Collection Lee Kong Chian School Of Business

We consider a multi-period lot-sizing problem with multiple products and multiple suppliers. Demand is deterministic and time-varying. The objective is to determine order quantities to minimize the total cost over a finite planning horizon. This problem is strongly NP-hard. For a special case, we extend the classical zero-inventory-ordering principle and solve it by dynamic programming. Based on this new extension, we also develop a heuristic algorithm for the general problem and computationally show that it works well.

Analytics For Hospital Resource Planning: Two Case Studies, Jingui Xie, Weifen Zhuang, Marcus Ang, Mabel C. Chou, Li Luo, David D. Yao

Research Collection Lee Kong Chian School Of Business

Using real data and process flows from two large hospitals (in Singapore and in Chengdu, China) as cases, we illustrate how to apply certain modeling and optimization techniques, along with simulation as a validation tool, to hospital resource planning problems. We demonstrate how these simple analytical tools can help achieve significant improvements in both patient service and resource utilization, and without the need to increase the overall level of existing capacities. Two resource planning problems are studied in detail, one concerns the re-balancing of bed capacities among various wards, and the other addresses the allocation of medical diagnostic resource among …

Business Supply Chain And Operations Pac Minutes May 27, 2021, Meghan Jennings

PAC Minutes

No abstract provided.

Supply Chain Management- Logistics Pac Minutes May 27,2021, Meghan Jennings

PAC Minutes

No abstract provided.

Integration Of Blockchain Technology Into Supply Network For Resilient And Efficient Acquisition [Video], Adrian Gheorghe, Farinaz Sabz Ali Pour, Unal Tatar, Omer Faruk Keskin, Cornel Vintila, Laura Manciu

Engineering Management & Systems Engineering Faculty Publications

In the modern acquisition, it is unrealistic to consider single entities as producing and delivering a product independently. Acquisitions usually take place through supply networks. Resiliency, efficiency, and effectiveness of supply networks directly contribute to the acquisition system's resiliency, efficiency, and effectiveness. All the involved firms form a part of a supply network essential to producing the product or service. The decision-makers have to look for new methodologies for supply chain management. Blockchain technology introduces new methods of decentralization and delegation of services, which can transform supply chains and result in a more resilient, efficient, and effective supply chain. This …

Enhanced Data Science Methods For Freight Optimization At Kelly-Moore Paints, Lance Dacy, Reannan Mcdaniel, Shawn Jung

SMU Data Science Review

Kelly-Moore Paints is a paint manufacturing company founded in San Carlos, California in 1946 by William Kelly and William Moore. It has stores located in California, Texas, Oklahoma, and Nevada. They currently own 11 42’ trailers, contract 4 distinct drivers, and service 44 stores Monday-Thursday from its Texas Distribution and Manufacturing Center in Hurst, TX. Given that transportation costs are typically the highest in the supply chain costs, this study will employ data science techniques to ensure the transportation routing, store ordering mechanism, and trailer utilization are at the best efficiency possible given the current ordering patters of the stores. …

Operations Management Pac Minutes May 13, 2021, Meghan Jennings

PAC Minutes

No abstract provided.

Rethink Everything 2: Markets, Globalization, Development, Nikhilesh Dholakia, Deniz Atik

Markets, Globalization & Development Review

No abstract provided.

Environmental, Social, And Governance Performance Of Top-Rated Supply Chain Companies: A Quantitative Assessment Model, Noah Tellier

Honors Projects in Management

The objective of this paper is to create a quantitative method to determine the Environmental, Social and Governance (ESG) score of a company in order to mitigate the subjectivity or bias inherent in current ESG scoring methodologies. An ESG score is a metric that tells a consumer how well a firm is performing in meeting Environmental, Social and Governance aspects that are relevant to the firm. This paper effectively develops a new ESG scoring system based off of the Global Reporting Initiative ESG standards framework. Using this framework, ESG scores were calculated for companies in the Gartner Supply Chain Top …

Partner Trust Level In Collaborative Demand Forecast Sharing And Its Impact On Supply Chain Profitability, Seong-Hyun Nam

School of Entrepreneurship Faculty Publications

Considering trust as a critical factor for successful collaborative demand forecast sharing, this paper studies the dynamic relationship between trust level-based forecasting capability and supply chain profitability. We develop a forecasting coordination model to examine how the enhanced partner trust level can influence the forecasting evolution to improve demand forecasts’ accuracy. We estimate costs and profits from demand forecast sharing under varying trust levels between a buyer and a partner supplier and then determine the optimal level of trust for both parties to create the maximum economic value through collaborative demand forecast sharing. To assess the opportunity costs associated with …

Consumer Behavior And Coronavirus: How The Pandemic Transformed The American Shopper, Gina L. Riedell

Supply Chain Management Undergraduate Honors Theses

This study examines the changes in consumer shopping behavior resulting from the coronavirus pandemic in the United States as well as the effects on in-store and e-commerce sales and market share within the CPG industry. Most Americans faced some level of disruption throughout developments in the coronavirus outbreak. The study of their ongoing behavior changes in shopping preferences and purchasing decisions is revealed through CPG sales and offers insight into how it has affected the industry long-term. This paper analyzes the consumer behavior shifts in chronological order as new developments in the pandemic affected shopping decisions from January 2020 to …

Debiasing A Decision Maker Facing Supply Uncertainties In A Newsvendor Setting, Alan William Zeller

Dissertations and Theses Collection (Open Access)

Companies must be prepared to manage uncontrollable events that will disrupt their supply chain and add uncertainty to their inventory models.

This thesis first studies the effect of different types of supply disruption risks on the ordering performance of profit-maximizing decision makers in a newsvendor setting.

Then, this thesis aims at extending the literature on the newsvendor model in studying the effect of a Decision Support System and the effect of a Secondary Task on the ordering performance of profit-maximizing decision makers who face supply uncertainties in a newsvendor setting.

Finally, implications for scholars and practitioners are discussed.

Beauty And Lifestyle Subscription Services: A Modern Retailing Format For The Vigilante Collaborative Consumption Consumer, Melisa Spilinek

Department of Textiles, Merchandising and Fashion Design: Dissertations, Theses, and Student Research

Advancements in technology and ease of use of online shopping via phone applications (apps) and subscription services have fundamentally changed how consumers shop. Now more than ever, consumers are turning to time-saving technological tools that are subscription services. Subscription services provide a multitude of benefits to consumers and contribute to collaborative consumption in nearly every product and service category from coffee to apparel. To investigate beauty and lifestyle subscription services and collaborative consumption this study will utilize a mixed methods convergent design to analyze user experience including price sensitivity, subscription service apps and ease of use. Anticipated contributions to the …

Effects Of A Pandemic On Supply Chain Networks, Richard Mankavech

Senior Honors Projects

The outbreak of COVID-19 has had a colossal impact on the lives of people across the globe. Just like the lives of the people who have had to live through this pandemic, supply chains around the world have been disrupted and permanently changed as well. 94% of Fortune 1000 companies have experienced supply chain disruptions as a result of COVID-19. The effects of the pandemic on global supply chains has not gone unnoticed, as many people had to make adjustments in their shopping to account for items that are always expected to be available suddenly not being able to be …

Cross Domain Iw Threats To Sof Maritime Missions: Implications For U.S. Sof, Gary C. Kessler, Diane M. Zorri

Publications

As cyber vulnerabilities proliferate with the expansion of connected devices, wherein security is often forsaken for ease of use, Special Operations Forces (SOF) cannot escape the obvious, massive risk that they are assuming by incorporating emerging technologies into their toolkits. This is especially true in the maritime sector where SOF operates nearshore in littoral zones. As SOF—in support to the U.S. Navy— increasingly operate in these contested maritime environments, they will gradually encounter more hostile actors looking to exploit digital vulnerabilities. As such, this monograph comes at a perfect time as the world becomes more interconnected but also more vulnerable.

Food Hubs And Rebuilding Missing Middle Market Structure In Agriculture: The Social In Supply Chain Development, Stephen Luoni

Community Design Center Faculty Publications and Presentations

Tens of millions of Americans became food insecure during the COVID-19 pandemic as independent farmers dumped millions of tons of food due to economic lockdowns. Yet contract growers looped into vertically integrated monopoly supply chains escaped system breakdowns. Food provisioning is often seen as polarized between local scale and continental/ global market scale. Food supply and consumption are functions more of market structure than scale. Farmers reliant on direct sales to local restaurants, schools, universities, and hospitals saw their markets evaporate overnight. This Food Away from Home market constitutes 54 percent of food consumed nationally yet is vulnerable since direct-to-consumer …

Flexible Resource Allocation For Service And Production Systems, Peng Wang

Dissertations and Theses Collection (Open Access)

Resource flexibility hedges against uncertainty in service and production systems. However, flexibility also brings complexity and difficulty in allocating resources. The thesis mainly studies managing flexible resources in two scenarios. The first scenario is a type of coordination of workers in a production or assembly line – bucket brigade. Specifically, the study shows how to manage a stochastic bucket brigade with discrete work stations. The second scenario is a service system with flexible service resources. The study proposes a distributive decision rule for the allocation of resources under both supply and demand uncertainty.

Chapter 2 studies a J-station, I-worker bucket …

Essays On Management Of Scarce Resources, Qian Luo

Dissertations and Theses Collection (Open Access)

Efficient management of scarce resources is critical to the improvement of economic, social and/or environmental performances. In this dissertation, I focus on the management of two scarce resources: i) healthcare resources and ii) water, and investigate two important problems: i) the estimation of patients’ health transition to support healthcare resources control under the context of sequential medical treatments, and ii) the urban water system control with a specific focus on the wastewater recycling capacity investment in the presence of climate change and urban water scarcity. The first chapter studies how to estimate patients’ health transition considering the effects of treatment-effect-based …

Resilience As An Organisational Capability: A Study Of How Firms Survive And Outperform In Disruptive Times, Dietmar Kappel

Dissertations and Theses Collection (Open Access)

An environment, in which volatility and deep uncertainty represent the leading paradigm, pressures firms to focus their attention on adapting to disruptive environmental conditions. Although scholarly attention in the firm-level resilience construct has increased over the years, a number of important issues remain underexplored. To advance progress in the field, research is needed on the dimensions of resilient response formulation and enactment, the dimensions of the disruptive environment and situational factors as well as resilience as a latent outcome variable. Based on an in-depth, systematic review of the received literature, this thesis aims to extend the firm-level resilience literature by …

Behavioural Incentivization In Healthcare Operations, Nicholas Teck Boon Yeo

Dissertations and Theses Collection (Open Access)

Common across current research in healthcare operations is the conclusion that there exist many inefficiencies in today’s healthcare systems. Governments and healthcare organisations have sought to address these inefficiencies through the introduction of new policies and operational procedures or by relying on incentives to encourage specific behaviour. However, despite these attempts to reduce inefficiencies in the healthcare systems, the problem persists and is further exacerbated by growing medical complexities coupled with a rapidly ageing population. Against this backdrop, this dissertation investigates two issues within healthcare operations: (i) colorectal cancer (CRC) screening adherence, and (ii) blood donor management. A distinguishing feature …

Examining The Real Costs Of Us Manufacturing Decoupling Strategies, Sze Chiang Jonathan Chee

Dissertations and Theses Collection (Open Access)

Decoupling strategies have been the main focus of supply chain and resource management studies. Increasingly, due to the shift in geopolitical dynamics, the term ‘decoupling’ is now used in finance, accounting, political, and strategic management fields to describe the effect from the fallout of tense international relations. Existing research on this topic includes modeling strategic retaliation theories and evaluating firm effects from an accounting and finance perspective. Yet, there still is little research published on meso-level analysis of the relationship between macro and micro factors that affect organizational decoupling strategies. This study hopes to add to this new body of …

Building Relationships As An Expat In China: An Observation On How To Successfully Build And Manage Business Relations In China, Lauren Saunders

Supply Chain Management Undergraduate Honors Theses

Since opening itself to free trade in 1979, China’s economy has doubled in size on average every 8 years. With sustained growth across forty years, China now controls the second-largest economy, just behind the United States by an ever-thinning margin. Seeing opportunity, American businesses moved operations into China immediately. As China’s economy grew, America’s reliance on supply chains across China grew. 2020 U.S. trade value in goods with China surpassed 500 billion USD, with the majority trade value coming from imports to the United States. However, starting in 2018, trade war disputes, geopolitical disruption, and the largest pandemic of the …

The Five Essential Building Blocks To Becoming A Top Twenty-Five Supply Chain Program, Phillip Necessary

Supply Chain Management Undergraduate Honors Theses

The overall intention of this research is to develop aspiring programs to reevaluate their institutions and begin growing their program with lessons from other leading institutions—the more comprehensive, educated, and driven students in the Supply Chain industry, the better.

The Supply Chain Management sector has grown substantially in the last fifteen to twenty years; the current placement rate of undergraduates is eighty-five to one hundred percent after graduation (Damast, 2015). This phenomenon correlates with international and domestic interest in information technology, economic dynamics, flexibility, and product availability, all of which have grown industry demand (Rob O'Byrne, 2020). In the last …

A Financial And Environmental Impact Analysis On The Implementation Of Electric Vehicles For The Washington County, Arkansas Sheriff's Department, Lauren Chadwick

Supply Chain Management Undergraduate Honors Theses

Since the Biden administration has provided implication that the hope is for state and local governments to adopt net zero emission federal vehicles, it is important to see how this might work for a county in a rural area of Arkansas. Applying this real possibility to the local Sheriff’s department will aim to create a case either for the implementation of electric vehicles or prove to show that it is not a feasible solution.

This research will compare the financial advantages and disadvantages of this order along with the possible environmental impact that this solution can attribute to. Focusing on …

Integrating Systems, Processes, And Human Judgment: Three Essays On Value Creation With Supply Chain Analytics, Rebekah Inez Brau

Graduate Theses and Dissertations

Big-data, analytics, automation, and machine learning are changing the role of managers in supply chain and operations functions. Extant research indicates that effective value creation by analytics is achieved through careful attention to three components: technology, people, and processes. As such, the purpose of my dissertation is to improve the integration of people in current supply chain and operations management systems with ever-changing technologies and processes. I focus on one critical function—demand planning—since it is increasingly influenced by predictive analytics yet can still require human judgment. My dissertation is comprised of three essays as follow.

In Essay 1, I implement …

Automation And Distribution Center Labor Effectiveness: A Case Study Of Operations Company X, James Rizzitano

Honors Projects in Global Supply Chain Management

Distribution center automation has progressed rapidly in recent times, with substantial improvements in automated systems which improve worker efficiency. These improvements have enabled distribution centers to increase their total throughput, while lowering their labor cost-per-case. However, when a distribution center transitions from manual fulfillment to an automated warehouse execution system, there will be growing pains as the facility adapts. In this exploratory case study of Operations Company X, we observe one such facility that recently transitioned to use an automated warehouse management system. To best explore the happenings of this facility, an archival analysis of pre and post automation data …

The Role Of Digital Technology Adoption In Coping With Sc Disruptions Caused By Covid-19 Pandemic, Nicole Record

Thinking Matters Symposium

Supply chain disruptions in addition to the immediate effect of stopping/ impeding the flows, long term effects can include bankruptcies, reduced business growth and increased business uncertainty. Unlike prior disruption events, the COVID-19 pandemic presents a novel opportunity to study a near-simultaneous global supply chain disruption. We carry out a systematic literature review to understand disruption response in this context.

The Distribution Trends Of Labor Cost In A Government Organization, Robert Carlos

Public Administration ETDs

This study will research growth in the cost of support personnel in a government organization. It will provide a comprehensive, six-year comparison of costs from Fiscal Year (FY) 2014 to 2020. Furthermore, the study will analyze trends, and provide recommendations for best practices and optimum resource allocation.

Significant management concern has arisen due to the recent trend in rising indirect labor costs. A comparison of indirect and overhead to direct labor costs details a growth trend illustrating the uneven development and inefficiencies in the distribution of labor cost in the directorate.

The cost of labor is rising faster than the …

How Exemplary Industrial Production Managers Lead Successfully Through The Turbulence Of The Covid-19 Crisis, Wendi Fast

Dissertations

Purpose: The purpose of this phenomenological study was to discover and describe behaviors that exemplary industrial production managers in organizations practice to lead their organizations through the turbulent times of COVID -19 using the leadership attributes of personal temperament, concern for the collective interest, resilience, and moral purpose.

Methodology: This qualitative study used a phenomenological research design. Data was collected from 10 interviews of industrial production managers and artifacts collected to discover and describe behaviors that industrial production managers in manufacturing organizations practice to lead their organizations through the turbulent times of the COVID-19 crisis.

Findings: The study revealed 27 …