Operations and Supply Chain Management Commons^™

Network Characteristics And Its Implications : Case Study Of Two Firms In Buyer-Supplier Relationships, Geok Eng Kwee

Student Works (2000-2009)

Cooperative relationships among firms are an area of research of interest to academicians and practitioners alike. Such cooperative relationships have evolved into a new form of business model known as network. This paper attempts to investigate the characteristics of a network and its implications such as benefits and risks from it. In a competitive world where survival depends on the abilities of firms to meet the needs of demanding consumers, an understanding of the dynamics of network is of paramount importance to firms wishing to deliver high value-added products. The study applies a case-study approach and two firms were selected. …

Organisational Diagnostics And Planned Organisational Change : An Application Of An Adapted Version Of Soft System Methodology ; The Case For A Private Healthcare Institution, Patricia Rita Nunis

Student Works (2000-2009)

THE RESEARCH PROJECT

This is an exploratory, qualitative study that utilises an adapted version of Soft Systems Methodology developed by Dr Mohd. Yusof Omar, to conduct an organisational diagnosis and plan interventions for change for a complex organisation. The target of the study was the 15-member senior management team of Subang Jaya Medical Centre (SJMC). Data was collected over a period of 8 months (Jan-Aug 2001), via participant observation using the framework of action research.

THE FINDINGS

It was determined that the organisation exhibited borderline capability to weather anticipated changes in the future, due to the composition of its current …

Kefahaman Tentang Al-Sakha Dan Penghayatannya Di Kalangan Kakitangan Universiti Teknologi Mara (Uitm) Shah Alam, Selangor Darul Ehsan, Halipah Hamzah

Student Works (2000-2009)

Allah s.w.t. has blessed mankind with their assets whether in the form of material wealth, wisdom, skill etc. However, all these assets would still belong to Him and it is therefore held by human beings in trust to benefit all mankind al their best. In Islam, 1here are many ways to distribute one's resources such as donation. lending. endowment, discussion etc. By being generous, we share the quality of the charitable mankind and shall be rewarded by Allah s.w.t. as highlighted in al-Quran and Hadis. There are three levels of generosity, that is to donate a potion of their assets …

An Analytical Hierarchy Process (Ahp) Assessment Of The Iso 14001-Based Environmental Management System In The Oil And Gas Industry In Malaysia, Vijayalakshmi Benjamin Samuel

Student Works (2000-2009)

Today's business world is changing due to the ever-increasing consciousness for environmental protection and sustainable development. Customers are taking into account environmental considerations in their supplier selection, and are increasingly buying products with identifiable environmental attributes. In this study, the critical decision criteria, sub-criteria and benefits of the adoption and implementation of the ISO 14001-based environmental management system (EMS) in the Malaysian oil and gas sector were studied using the analytical hierarchy process (AHP) approach. An empirical study was performed to investigate the relative weights and priorities of these criteria and benefits. An AHP decision model of EMS adoption was …

Supply Chain Management In Manufacturing Industry : A Study Of The Implementation Strategy Of Xyz Technology (M) Sdn. Bhd., Tiong Fock Poh

Student Works (2000-2009)

Advancement of technology and globalization pressure cause a lot of companies seek for a better manufacturing technology and operation management. One of the latest management tools that become hot topics to overcome this issue is Supply Chain Management. About 50 years ago, Forrester (1958) introduced a new theory of cross function management, but it was not been given much attention until last 10 years. Supply chain is not something new to the operation management. The differences of Forrester theory is the synergy of all operation management to get a dynamics and better result that is why the word of "management" …

Penswastaan Kereta Turus Dan Utiliti Atm : Persepsi Terhadap Perkhidmatan Dan Juga Perbandingan Kos Antara Spanco Dan Atm, Mohamad Yusoff Yaacob, Shaiful Hisham Mahat, Daud Mohamed

Student Works (2000-2009)

Sejak awal penubuhan ATM pengurusan fleet kereta turus dan utiliti adalah dibawah tanggungjawab ATM sepenuhnya. Waiau bagaimanapun pada 30 Oktober 1993, perjanjian konsesi telah ditandatangani antara Kerajaan Malaysia dan Syarikat SPANCO Sdn Bhd. Dalam perjanjian ini, SPANCO telah diberi hak konsesi untuk memberi perkhidmatan kereta turus dan utiliti kepada ATM. Setelah hampir 9 tahun SPANCO memberi perkhidmatan kini timbul beberapa rungutan di kalangan pengguna ATM yang secara umumnya mempersoalkan keupayaan SPANCO dalam memberi perkhidmatan yang terbaik kepada ATM. Kos sewaan serta senggaraan yang terus meningkat dari tahun kesetahun juga turut menimbulkan persoalan mengapa pengurusan kereta turus dan utiliti ini perlu …

Agent Technology In Web Based Time Scheduling, Shaik Ismail Sharifah Fazlinda

Student Works (2000-2009)

The technology age has, in many ways, makes life easier for human beings. Gone are the days when it takes few days up to few weeks to get letters from one place to another. The emergence of Internet, with its e-business, e-commerce and the like, has left the running of the human life to a click of the mouse with a tool that fits into our palm Similarly, student's enrolment and registration at the university can be done easily and effectively via the Net. The idea of Virtual University, which was once seen as an impossible venture, a foolish dream …

Inventory Management System For Fcsit, Poh Ling Ong

Student Works (2000-2009)

The inventory management system is a client server system with the objective to computerize and enhance the inventory management system for Faculty Computer Science and Information Technology (FCSIT). The server side contains all related basic inventory management rules, documents, and database. Meanwhile the client consists two sections, which are User and Administrator. The User section allows user to browse through the faculty information and search available items. The Administrator section is for the system administrator to perform all administrative tasks namely maintaining the inventory database. The inventory management system for faculty was developed using Microsoft Visual Basic 6.0 to create …

E-Inventori Kolej Kediaman Seksyen 17, Abdullah Ahmad Sobri

Student Works (2000-2009)

Cara penyampaian dan penyimpanan maklumat I data adalah berbeza dari masa ke semasa. Jika dahulu maklumat disimpan di dalam fail dan disusun dalam laci atau kabinet dan kebanyakan maklumat yang difailkan ini akhinya akan menjadi usang apabila disimpan terlalu lama dan himpunan maklumat yang banyak juga menjadi masalah kerana kekurangan ruang untuk menyimpan maklumat. Akhinya kebanyakan maklumat ini akan dilupuskan apabila ia tidak diperlukan lagi. Seperti mana yang telah kita ketahui, maklumat merupakan sumber rujukan yang penting dalam kehidupan harian kita. Tiada maklumat yang terlalu usang untuk dibuat rujukan. Oleh itu. teknik penyimpanan dan penyampaian data yang berkesan merupakan keperluan …

Sistem Pengurusan Kemudahan Sekolah, Farn Lok

Student Works (2000-2009)

Facility Management System (FMS) is a window-based system developed with the objectives of implementing the task of daily operation needs of small to medium size secondary school. It supports the inventory, usage and maintenance tracking, booking functionality of a typical secondary school. To maximize the effectiveness, FMS provides a computerized interface that greatly simplify information generation which enables decision maker to creatively approach, analyze and uncovering transaction problems and opportunities. Since the local architecture forms the core of the system, research was conducted into the local computing concepts. Through the course of FMS development, it is proven that management rules …

Bookshop Inventory Management System (Bims) /, Loong Po Chang

Student Works (2000-2009)

All undergraduates of the Faculty of Computer Science and Information Technology, University of Malaya are required to carry out a final year thesis project in computer or information technology related topic during their 3 years course in the university. This subject is one of the conditions must be fulfilled before they graduate. This final year thesis project takes 2 semesters and brings out 9 credit hours of total 120 credit hours. I, one of the students in the faculty, propose Bookshop Inventory Management System (BIMS) as my thesis title. I was assigned to and placed under the supervision of Prof …

Rescue 991: The Malaysian Civil Defence Emergency System, Abdul Aziz Siti Azrin

Student Works (2000-2009)

The Rescue 991 Emergency Line has emerged since a few year back and has been reserved for the use of The Civil Defence Force of Malaysia, which was first brought forth in the year 1952. The Civil Defence Force of Malaysia is a government department which handles emergency cases especially those regarding with accidents di asters and war. The Rescue 991 Emergency Line has been officially launched on the 20°1 May 1995 on the emergency line for The Civil Defence Force for Kuala Lumpur and Klang Valley. Because of the encouraging responses received in Klang Valley, the emergency line ha …

Sistem Inventori Kolej Kediaman Tun Ahmad Zaidi, Ali Ayuniza

Student Works (2000-2009)

Latihan ilmiah merupakan kursus yang ditawarkan kepada pelajar Sarjana Muda Teknologi Maklumat Universiti Malaya bagi Tahap Akhir sebagai syarat utama fakulti. Kursus ini meliputi pembangunan sistem komputer yang ditawarkan oleh pensyarah-pensyarah fakulti. Bagi latihan ini, pembangunan Sistem Inventori Kolej Kediaman (SIKK) telah dipilih dan ia tertumpu kepada Kolej Kediaman Tun Ahmad Zaidi (Kolej 10) Universiti Malaya. Kursus ini terbahagi kepada Latihan llmiah 1 dan Latihan Ilmiah 2 yang masing-masing ditawarkan pada semester I dan semester 2. Kedua-dua kursus ini adalah saling berkait, dan wajib diambil untuk memenuhi syarat latihan ilmiah. Projek ini ditawarkan oleh Puan Nor Edzan Che Nasir di …

Electronic Bookstore, Wai Yin Choy

Student Works (2000-2009)

The e-Bookstore is a web application of electronic commerce which simulates an electronic bookstore. This project will complement the traditional way of doing business in a bookstore. The University Bookstore in the University of Malaya will be the target client for this Project. The e-Bookstore will enable university students and lecturers to have a more pleasant book shopping experience by leveraging on the benefits of the Internet to provide a virtual bookstore on the World Wide Web. Users of the web site will be able to conduct basic book shopping activities like book browsing, book searching, online ordering and placing …

Sumatec's Survival Strategy In The Construction Sector Of Oil And Gas Industry, Kin Wah Phoon

Student Works (2000-2009)

The oil and gas industry worldwide is experiencing a rapid growth of demand in its petroleum products. In line with this, the growth in construction sector of oil and gas industry is relatively high too. It demands for high quality and safety standards of works and it offers premium price to its contractors. Due to the higher profitability as offered by the construction sector of oil and gas industry as compared to other general industries, many firms are striving to become one of its contractors. In Malaysia, its demand for high quality and safety standards to be performed by the …

Re-Engineering Of The Quality Assurance Process Using Work Study Methodology, Yew Hoong Chia

Student Works (2000-2009)

This project paper explores the application of Work Study methods to improve the manufacturing processes in the current semiconductor manufacturing environment. The scope of the project is narrowed down to the Quality Assurance Out-going Final Inspection (QA OFI) Gate process step at the End-Of-Line (EOL) Operations in Motorola Malaysia Sendirian Berhad. This QA OFI Gate process step had recently become a bottleneck to the total EOL operations and in need of productivity improvement. It was observed that Work Study methods were not being used extensively or applied in a systematic manner in the company being studied. Many changes were made …

Office Equipment Inventory System, Meng Hai Teh

Student Works (2000-2009)

This report was based on the final year project as a partial requirement for the degree of information technology. It’s describing the office equipment inventory system that will be developing. This report contains 4 chapters which are introduction of the project, literature review, methodology and system analysis and system design. Office equipment inventory system is a sub system of the e-Faculty project. e-Faculty project is a project that will bring faculty science computer and information technology to the electronic era. The objective of e-Faculty is to bring faculty become an electronic effective faculty. The purpose of develop the office equipment …

University Of Malaya's Electronic Procurement System (Umeps) Version 3.0, Wee Leng Chia

Student Works (2000-2009)

University of Malaya's Electronic Procurement System (UMEPS) is a project in association with the government's mission in implementing Electronic Government, one of the seven flagship applications under Multimedia Super Corridor (MSC). It involves the automation of all business processes in the university. UMEPS is a Web-based procurement system that allows the faculties or departments in the university to electronically select items to be procured, initiate an electronic approval process and also create, submit and receive purchase orders, delivery orders and other related documents electronically. The six user groups of UMEPS include requestors, suppliers, approvers, treasurers, administrators and managers. The entire …

Pengurusan Kualiti Menyeluruh (Tqm) : Sokongan Pengurusan Atasan Berdasarkan Persepsi Kakitangan Di Dewan Bandaraya Kuala Lumpur, Ahmad Shukri Hj. Abdul Aziz

Student Works (2000-2009)

Kajian ini adalah berkenaan dengan Pengurusan Kualiti Menyeluruh (TQM) Konsep dan sistem ini telah diperkenalkan kepada Perkhidmatan Awam Malaysia pada pertengahan tahun 1992. Maka, kini sudah hampir lapan tahun ianya diperkenalkan kepada sektor awam. Kajian ini telah menumpukan kepada elemen Sokongan Pengurusan Atasan iaitu salah satu elemen yang terkandung di dalam TQM. Kajian ini telah dijalankan di Dewan Bandaraya Kuala Lumpur (DBKL). Kajian yang dijalankan adalah untuk melihat tahap Sokongan Pengurusan Atasan dalam amalan Pengurusan Kualiti Menyeluruh. Oleh itu, kajian ini memberi fokus terhadap elemen-elemen yang terdapat di dalam Sokongan Pengurusan Atasan itu sendiri berdasarkan kepada hasil rumusan kajian PKPA …

The Impact Of Airline Alliances On Airlines, Saadah Huda Sholah

Student Works (2000-2009)

The study is aim at analysing airline alliances and their effect on the airlines. The effects of alliances on the factors critical to the choice of airline were ambiguous. An alliance's effect on conveniency, schedules, levels of service, reliability and other critical issues depends on the strategic decisions taken by the alliance partners. The only critical factor that is affected positively by the alliance almost without exception is the Frequent Flyer Programme that gains momentum with increased route network density. The business strategy of airlines forming collaborative alliances with each other to extend market reach, control costs and to limit …

Effects Of Globalization On The Sustainablity Of A Manufacturing Company A Case Study, Chai Hong Yeow

Student Works (2000-2009)

This case study addressed the issue of globalization effect on a Malaysian company. Business world become borderless especially with the recent advancement of telecommunication and computer technology. The case analyzed the effect of globalization on a cocoa manufacturing company. The top management has been given a business scenario using a case study methodology. ln this case analysis, in depth investigation on the management obstacles as result of globalization and strategy formulation are required to provide a remedy to the management challenges faced by the company. The analysis was performed using situation analysis, industry analysis and value chain analysis framework developed …

Grocery Retailing In Malaysia : Improvements Through Ecr Application, Nikki Siew Hong Lee

Student Works (2000-2009)

The increasing population of sophisticated consumers is demanding for more quality, variety and service but for less money and time. This emerging pattern of consumers demanding more for less - is an issue facing the increasingly competitive grocery industry today. The increasing number and importance of large multi-national retailers in Asia during the last 5 years is further challenging the grocery business. Certainly, the ambience of the front store of a Tops or a Carrefour is as appealing as in shops anywhere. But peer into the back room, go round the yard, follow the delivery trucks and we are back …

Productivity And Quality Relationship In Manufacturing, Weng Hon Low

Student Works (2000-2009)

Over the past decade, quality and productivity has played a pivotal role in hastening industrialization prosperity in Malaysia. Improving quality is one important way to maintain a competitive position in today's markets. Productivity is in the news these days as an effective means of counteracting the downward effects of various other important economic forces. There is a clear positive relationship between quality and productivity. Generally, when quality increases, waste is eliminated, so will productivity increase as well. However, some researchers view quality and productivity move in opposite directions. There is a trade-off between quality and productivity. It is thus the …

A Strategic Analysis Of Powder Coating Industry In Malaysia : A Case Study Of Ici-Nof Powder Coatings (M) Sdn. Bhd, Meng San Tay

Student Works (2000-2009)

The powder coating industry in Malaysia has increasingly replaced the traditional liquid paints in metal-based industries due to its environmental friend liness, governmental legislation and improved technology. The powder coating industry had grown steadily in the early 1990's in tandem with the Malaysian economic performance. The high growth rate of the industry has attracted new entrants to set up manufacturing plants in the country. However, the unprecedented currency crisis in 1997 has drastically reduced the market size and demand. Faced with an overcapacity scenario, the players are scrambling for market shares by competing heavily in price. The research aims to …