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Operations and Supply Chain Management Commons™
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Articles 31 - 51 of 51
Full-Text Articles in Operations and Supply Chain Management
A Case Of Voip Implementation Using Open Source, Russell J. Roysden
A Case Of Voip Implementation Using Open Source, Russell J. Roysden
Management Information Systems Faculty Publications
Voice over Internet Protocol (VoIP) has progressed from a limited, untested technology to a feature-rich service that continues to find a place in all types of businesses. Companies such as Vonage and Skype have built successful business models based on VoIP services, and major telecommunications companies such as AT&T and Time Warner have followed suit with bundled offerings of phone, cable, and Internet services. Research has suggested that the Small-to-Medium Business (SMB) marketplace is quickly moving towards VoIP for productivity and efficiency benefits, convenience, and cost savings (Frost & Sullivan Company, 2006).
Oracle E-Business Suite In The Enterprise Systems Course At The Raj Soin College Of Business, Anand Jeyaraj
Oracle E-Business Suite In The Enterprise Systems Course At The Raj Soin College Of Business, Anand Jeyaraj
Management Information Systems Faculty Publications
Enterprise Resource Planning (ERP) systems, or simply enterprise systems, are enterprise-wide information systems that enable core activities underlying business processes in organizations. Enterprise systems incorporate several standalone information systems ranging from marketing, purchasing, sales, distribution, scheduling, human resources, customer relationship, financials and decision support through a single integrated central database that captures data relating to the various activities and business processes in organizations.
Undergraduate Course On Business Intelligence At The Wright State University Raj Soin College Of Business, Anand Jeyaraj
Undergraduate Course On Business Intelligence At The Wright State University Raj Soin College Of Business, Anand Jeyaraj
Management Information Systems Faculty Publications
Business intelligence (BI) tools enable senior, middle, and line managers to better understand their current operations and determine future strategies. There is a growing recognition among business professionals that the practices relating to BI are crucial for evaluating organizational performance, charting new directions, and everyday decision-making. According to Ziff Davis Enterprise, BI experts are ranked as the #1 job in the information technology sector for 2009.
Document Sql (Dsql) - An Accessible Yet Comprehensive Ad-Hoc Querying Frontend For Xquery, Arijit Sengupta
Document Sql (Dsql) - An Accessible Yet Comprehensive Ad-Hoc Querying Frontend For Xquery, Arijit Sengupta
Management Information Systems Faculty Publications
This article presents a declarative query language, Document SQL (DSQL) that has the same look and feel as SQL and was designed by updating the semantics of SQL operations in the structured document domain. At the same time, DSQL was designed such that all queries written in it have equivalent counterparts in XQuery. Thus, by using such a language, users can take advantage of their existing SQL knowledge when writing ad-hoc queries without losing the expressive power of XQuery.
Diffusion Of Complex Information Systems Across Organizations, Anand Jeyaraj
Diffusion Of Complex Information Systems Across Organizations, Anand Jeyaraj
Management Information Systems Faculty Publications
Organizations deal with complex information systems innovations such as enterprise resource planning systems to enable and support their operations. While there is considerable research on organizations’ adoption, implementation, and use of such complex information systems, prior literature has not dwelt as much on the diffusion or the spread of such complex information systems across a population of organizations. A limited number of studies have shown different information sources such as external, internal, and mixed influences to drive diffusion, and found variations in the diffusion patterns of different complex information systems. These findings, however, belong to different populations and do not …
Raj Soin College Of Business Offers Enterprise Systems Consultation For Smes In The Dayton Region, Anand Jeyaraj
Raj Soin College Of Business Offers Enterprise Systems Consultation For Smes In The Dayton Region, Anand Jeyaraj
Management Information Systems Faculty Publications
Small- and medium- sized enterprises (SMEs) in the Dayton region can benefit from a program at Wright State University that offers consultation and evaluation services for those who are considering or planning to implement enterprise resource planning (ERP) system.
Challenges Of It Work Force Development, Donald H. Hopkins Jr.
Challenges Of It Work Force Development, Donald H. Hopkins Jr.
Management Information Systems Faculty Publications
The dynamics of the globally flat business environment have created some fundamental shifts in the staffing requirements of the IT market place. Many large companies are outsourcing IT development work, including off-shoring. As a result, such companies have eliminated apprenticeship programs that were feeder systems for higher level IT positions.
Category Management - It's Not Just For Big Retailers Anymore, James W. Hamister
Category Management - It's Not Just For Big Retailers Anymore, James W. Hamister
Management Information Systems Faculty Publications
Modern consumer-goods retailers face enormous challenges, including competition from new formats, tight margins, product proliferation, and challenges managing supply chains that sometimes stretch around the world. These challenges are particularly acute for the small independent retailer. Can small retailers take advantage of the Category Management process and data management as a way to improve performance? This is a question that I've been tackling for to try to gain some insights into the competitive issues facing small businesses in the retail sector.
Stages In Adoption Of Rfid Innovations By Organizations: Identifying Facilitaors And Inhibitors, Anand Jeyaraj, Arijit Sengupta, Vikram Sethi
Stages In Adoption Of Rfid Innovations By Organizations: Identifying Facilitaors And Inhibitors, Anand Jeyaraj, Arijit Sengupta, Vikram Sethi
Management Information Systems Faculty Publications
Radio Frequency IDentification (RFID) innovations have gained considerable attention in the last several years and attracted the attention of organizations across different industries. RFID technologies have found applications in diverse areas such as package tracking, inventory management, baggage handling, school attendance, and logistics. Prior literature on RFID innovations offers insights into the major benefits and challenges of RFID; the technological, organizational, and environmental factors that influence organizational adoption of RFID; and the experiences of specific companies. However, there is a lack of understanding of the processes by which organizations actually adopt and implement RFID technologies over time. We develop a …
Virtual Business With Real Money, Shu Z. Schiller
Virtual Business With Real Money, Shu Z. Schiller
Management Information Systems Faculty Publications
Second Life is a virtual society environment on the Internet where individuals engage in various real-life activities, such as attending classes and shopping at stores, as avatars. Second Life was released as a commercial service by Linden Lab in June 2003. Since then, Second Life has rapidly gained a total of 11.5 million residents by December 2007.
Measuring Organizational Usage Of Information Technology, Anand Jeyaraj
Measuring Organizational Usage Of Information Technology, Anand Jeyaraj
Management Information Systems Faculty Publications
Organizations make considerable investments in information technology to support their internal and external operations. For instance, a recent research report by Gartner Inc. indicates that worldwide spending on information technology will reach United States $3.3 trillion for the year 2008.
The Greater Dayton It Alliance Strategic Plan, Donald H. Hopkins Jr.
The Greater Dayton It Alliance Strategic Plan, Donald H. Hopkins Jr.
Management Information Systems Faculty Publications
The Greater Dayton IT Alliance 2008-11 Strategic Plan is the product of tactical collaboration by the Board of Trustees and members. This team developed the key elements of the plan which were then individually examined to create required actions, programs and metrics.
Connecting You With Real People At Real Time, Shu Z. Schiller
Connecting You With Real People At Real Time, Shu Z. Schiller
Management Information Systems Faculty Publications
As we all know, traditional customer services are mainly based on face-to-face in-store help, mailing catalogs, and telephone contacts such as call centers. The Internet has introduced new ways of delivering customer services on time and on target to address customers’ needs. Live Chat Online Customer Service uses live text chats, an innovative tool, and advanced features, such as shared co-browsing windows, to deliver real-time help and on-demand assistance to online customers. Although happening over the Internet, customers are interacting with real people synchronously.
E-Grocer Strategies: A Case Study, Anand Jeyaraj, Dubravka Cecez-Kecmanovic, Ville-Pekka Mäkeläine
E-Grocer Strategies: A Case Study, Anand Jeyaraj, Dubravka Cecez-Kecmanovic, Ville-Pekka Mäkeläine
Management Information Systems Faculty Publications
The recent bankruptcy of the eGrocer Webvan demonstrates that online retailers face enormous risks and hence need well thought out business strategies (Porter, 2001). This paper presents a longitudinal study of the business strategies of two eGrocers that use physical stores to house their Internet-based grocery operations (clicks-and-bricks) and two online only (pure-play) eGrocers. Our study results in a number of recommendations for successful eGrocer strategy configuration. Even though we focus on eGrocer’s strategies, we suggest that the lessons learned are of interest to other retailers planning to embark on eCommerce activities.
Missing In Action: The Information System Artifact In Information Systems Adoption And Use, Anand Jeyaraj, Kevin P. Duffy
Missing In Action: The Information System Artifact In Information Systems Adoption And Use, Anand Jeyaraj, Kevin P. Duffy
Management Information Systems Faculty Publications
Despite considerable research on information systems adoption and use by individuals, little is known about how the information system (IS) artifact itself affects adoption and use. Prior research has generally treated the IS artifact as a “blackbox” such that it remained peripheral to the central questions asked regarding adoption and use. This paper presents a feature-centric “IS artifact rating” scheme and shows one way in which to unravel the blackbox of the IS artifact and examine its effect on adoption and use. Implications for research and practice are also presented.
Technology Adoption In Supply Chain Management: A Meta-Analysis Of Empirical Findings, George Mangalaraj, Anand Jeyaraj, Edmund Prater
Technology Adoption In Supply Chain Management: A Meta-Analysis Of Empirical Findings, George Mangalaraj, Anand Jeyaraj, Edmund Prater
Management Information Systems Faculty Publications
Electronic linkages between organizations are an important aspect of modern day supply chains. Organizations implement disparate information / communication systems to integrate their suppliers and customers in a supply chain. Though the underlying technologies and protocols of such information systems may differ, they do possess a common characteristic: they all span boundaries of the supply chain partners. Collectively labeling such systems as supply chain management information systems (SCM-IS), we examine a variety of information systems that support the activities in a supply chain. Specifically, we examine two distinct phenomena related to these information systems: the intention to adopt SCM-IS and …
The Effect Of Influence Tactics And Contingency Factors On The Adoption And Diffusion Of Is/It Innovations In Social Networks, Anand Jeyaraj
The Effect Of Influence Tactics And Contingency Factors On The Adoption And Diffusion Of Is/It Innovations In Social Networks, Anand Jeyaraj
Management Information Systems Faculty Publications
Despite considerable research on both adoption and diffusion of IS/IT innovations, there is a lack of coherent understanding of the processes by which innovations diffuse within social systems. This research proposes that the nature of the innovation diffusion process will depend on the characteristics of the innovation, the personal attributes of the individual, the interpersonal relationships, the composition of the social networks, and the specific influence tactics used by individuals. The empirical investigation involves a combination of three different research methods: meta-analysis, interpretive case studies, and simulation. The meta-analysis, at the organizational level, identifies the various factors (individual, dyad, social …
Information System Development Methodologies As Learning Systems, Anand Jeyaraj, Vicki L. Sauter
Information System Development Methodologies As Learning Systems, Anand Jeyaraj, Vicki L. Sauter
Management Information Systems Faculty Publications
Although information system development methodologies supposedly improve development processes and end-products, information systems have continued to fail. In practice, methodologies have not been universally accepted, and even when accepted, not consistently used. Often development teams adapt methodologies to respond to perceived problems in past applications and/or specifics of the project under consideration. While it is possible that a combination of these factors contributed to less-than-effective system development processes or final end-products, we believe that there may be a subtler explanation for such failures. Although methodologies recommend best practices for system development, they rarely prescribe mechanisms to capture or evaluate problems …
Institutional Factors Influencing E-Business Adoption, Anand Jeyaraj, Deborah Balser, Charles Chowa, Gary Griggs
Institutional Factors Influencing E-Business Adoption, Anand Jeyaraj, Deborah Balser, Charles Chowa, Gary Griggs
Management Information Systems Faculty Publications
Studies of e-business adoption have generally been restricted to understanding organizational factors. Institutional factors provide an alternate explanation of the diffusion of e-business across organizations. We test the influence of coercive, normative, and mimetic pressures on first-time adoption of B2B and B2C innovations by organizations. We further propose that an organization’s response to institutional pressures may be affected by its distinctive organizational identity. Specifically, we hypothesize that those organizations that value innovation and customer service will be more likely to adopt e-business over time. We test the likelihood that the intensity of institutional pressures will vary over different time periods. …
Understanding The Relationship Between Organizational And Individual Adoption Of It Innovations: Literature Review And Analysis, Anand Jeyaraj, Joseph Rottman, Mary Lacity
Understanding The Relationship Between Organizational And Individual Adoption Of It Innovations: Literature Review And Analysis, Anand Jeyaraj, Joseph Rottman, Mary Lacity
Management Information Systems Faculty Publications
Researchers who study IT innovations aim to understand the relationship between two different loci of adoption1 – individual adoption and organizational adoption. A first step is diagnosis of the current state of empirical research on IT innovation adoption. We analyzed 486 relationships between independent variables (IVs) and dependent variables (DVs) found in 89 empirical studies of which 45 studied individual adoption and 44 studied organizational adoption. We categorized 135 IVs into 4 classes (organizational variables such as top management support, individual variables such as age, innovation variables such as relative advantage, and environment variables such as external pressure). We classified …
The Evolving E-Business Strategy: Lessons Learned, Anand Jeyaraj, Marius Janson
The Evolving E-Business Strategy: Lessons Learned, Anand Jeyaraj, Marius Janson
Management Information Systems Faculty Publications
Bricks-and-mortar companies wishing to create value-added Internet services do so in a business environment that is characterized by great uncertainty and, hence, formulating a coherent business strategy is exceedingly challenging. This paper presents a case study based analysis of the evolving eBusiness strategy of a bricks-and mortar grocer contrasted with the strategies of other competitors. The grocery company took a logical, measured, incremental, and, ultimately, successful approach to its eBusiness strategy formulation, development, and implementation. Our case study suggests that in an environment characterized by chaotic change bricks-and-mortar companies can benefit from a strategy informed by organizational learning and eBusiness …