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Articles 931 - 960 of 1037
Full-Text Articles in Operations and Supply Chain Management
Carrier Selection Criteria: Differences Among Truckload Motor Carrier Offerings, John L. Kent, Carlo D. Smith
Carrier Selection Criteria: Differences Among Truckload Motor Carrier Offerings, John L. Kent, Carlo D. Smith
Journal of Transportation Management
Effective customer service begins with an understanding of the service components customers’ view as most important to their operations and business success. Within the transportation industry research has investigated the importance of such criteria at an industry level. This article offers detailed rankings of service criteria priority from a shipper’s perspective by comparing criteria across five types of motor carrier offerings including dry van, temperature controlled, intermodal, tank, and flatbed. Results identify the ranked importance of 20 service characteristics, common themes, and distinct differences in the importance of service criteria among the alternative supplier offerings.
Financing America’S Roads: The Past Is Prologue, Michael J. Gravier, M Theodore Farris Ii
Financing America’S Roads: The Past Is Prologue, Michael J. Gravier, M Theodore Farris Ii
Journal of Transportation Management
This article provides a historical perspective of American roadway financing. It explores revenue collection and expenditures at the federal, state, and local governmental levels. Accounting practices of the Highway Trust Fund are discussed including the enactment of the Truth in Budgeting Act to shift revenue collection closer to a direct-user tax. Factors affecting roadway tax revenues are identified and the impact of increasing taxes is discussed. Four key considerations which will continue to shape roadway revenue collection are identified.
Regulatory Perspectives Of The Air Express Industry, Kian Chuan Chang, Mark Brian Debowski
Regulatory Perspectives Of The Air Express Industry, Kian Chuan Chang, Mark Brian Debowski
Journal of Transportation Management
In its early days, the international air express industry was synonymous with on-board couriers, carrying bags of documents on commercial flights. The industry has changed dramatically. That initial focus on documents has widened into the transport of packages and freight, carried by fleets of fully owned or dedicated aircraft, trucks, trains and delivery vans. The bulk of the business is dominated by 24-hour guaranteed and next-day deliveries. “Every day, hundreds of thousands of employees serve the distribution needs of an increasing number of businesses worldwide from one region to another” (European Express Association, 2002). The express companies are also making …
The Importance Of Logistics Capability In The E-Commerce Market, Jay Joong-Kun Cho, John Ozment
The Importance Of Logistics Capability In The E-Commerce Market, Jay Joong-Kun Cho, John Ozment
Journal of Transportation Management
This research is focused on the importance of logistics capability and its effect on firm performance in the e-commerce market. Technology-based net companies are known to have poor business network and infrastructure compared to resource-based traditional non-net based companies. A multiple-item logistics capability measurement scale is used to measure logistics capability of the firm. Firm performance is also measured by multiple items. The results indicate that logistics capability has a positive relationship with firm performance and this relationship is stronger for net based firms than for non-net based firms. Logistics capability is perceived as the firm’s critical capability in providing …
A Longitudinal Analysis Of The Journal Of Transportation Management: 1996 - 2004, Jerry W. Wilson, Cindy H. Randall
A Longitudinal Analysis Of The Journal Of Transportation Management: 1996 - 2004, Jerry W. Wilson, Cindy H. Randall
Journal of Transportation Management
The first issue of the Journal of Transportation Management (JTM) was published in the Fall of 1989. This new publication was to provide an outlet for research and writing of a practical nature, of direct benefit to logistics and transportation managers and their firms. Since that first issue, the Journal has weathered three sets of editorial staff that have collectively produced sixteen full or partial volumes. This article provides some of the history of the JTM and an analysis of some of the characteristics of its contributors during the tenure of its third and current editor, Jerry Wilson.
Using Active Learning To Enhance Supply Chain Knowledge, Joe B. Hanna, Brian J. Gibson, Randall Chapman
Using Active Learning To Enhance Supply Chain Knowledge, Joe B. Hanna, Brian J. Gibson, Randall Chapman
Journal of Transportation Management
The constantly evolving logistics discipline confronts practitioners with the challenge of keeping pace with the many advancements in the field. The authors examine ways in which logistics trainers may be able to improve their ability to effectively convey knowledge to logistics practitioners by supplementing the traditional lecture-based approaches with active learning exercises. The results of a recently conducted survey detailing current usage levels and approaches of active learning exercises, specifically simulations, by logistics educators is then presented. The paper also summarizes comments from individual simulation participants after they have completed a training experience designed to immerse them in a real …
A Comparison Of Implementation Issues And Strategies For Radio Frequency Identification Technologies Between The U.S. Military And Private Sector Organizations, Kristine M. O'Brien, Stephen M. Swartz
A Comparison Of Implementation Issues And Strategies For Radio Frequency Identification Technologies Between The U.S. Military And Private Sector Organizations, Kristine M. O'Brien, Stephen M. Swartz
Journal of Transportation Management
The purpose of this research was to study the implementation of radio frequency identification (RFID) technologies used to track equipment and supplies. Current implementation issues and strategies for future use were collected from leading edge organizations from the military and private sector. A formal comparison found both similarities and differences between how industry and the Army are implementing and using RFID technologies in their supply chains and logistics networks. This article focuses on these similarities and differences, to include a gap between the Army and industry regarding RFID tag use and implementation, and a difference in the overall focus of …
The Profit Impact Of A Strategic Approach To Web Enhanced Services (Wes)—A Study Of The Motor Carrier Industry, Gregory M. Kellar, John Xiaoqun Zhang
The Profit Impact Of A Strategic Approach To Web Enhanced Services (Wes)—A Study Of The Motor Carrier Industry, Gregory M. Kellar, John Xiaoqun Zhang
Journal of Transportation Management
An increasing number of motor carriers offer web-enhanced services (WES) such as real-timetracking-and-tracing, on-line ordering, and conflict resolution. However, the burst of the Internet bubble raised questions as to whether investments in such Internet-related services increase corporate profitability (e.g., Nagarajan et al., 2000). This article studies financial and operational values that web-enhanced services add to publicly traded interstate trucking companies. Large companies offering WES were found to be more profitable than smaller companies in general, and they were more profitable than other large carriers not offering WES. Investments in WES appear to provide a strategic advantage specifically for large companies.
Meeting The Challenge Of Supply Chain Integration: Using Six Sigma For Process Improvement, Kathryn Dobie, Rhonda Hensley
Meeting The Challenge Of Supply Chain Integration: Using Six Sigma For Process Improvement, Kathryn Dobie, Rhonda Hensley
Journal of Transportation Management
Increased performance expectations, a more complex operating environment, rising costs, and declining operating margins have become every day challenges for carrier management. In order to meet these challenges, business-as-usual is not an adequate response. The time has come to take a new look at the way thing are being done and the results that are being achieved. One method of making such an examination, Six Sigma, has produced extraordinary results for many of the manufacturing and service companies, large and small, that have implemented it. The introduction of Six Sigma as a means of examining and improving carrier service delivery …
Technology Based Supply Chain Training: Its Use And Effectiveness, Brian J. Gibson, Jonathan D. Whitaker
Technology Based Supply Chain Training: Its Use And Effectiveness, Brian J. Gibson, Jonathan D. Whitaker
Journal of Transportation Management
Employee training is a huge business in the United States with spending in the neighborhood of $51 billion dollars. Over the last five years a growing proportion of training dollars have been committed to technology based training involving distance learning and e-learning. This article reports on the use of these innovative training methods in supply chain management and their impact on organizations in terms of cost effectiveness, time efficiency, skill development, and return on investment.
The Transportation And Warehousing Challenge For Multinational Corporations In China, Garland Chow, Charles Guowen Wang
The Transportation And Warehousing Challenge For Multinational Corporations In China, Garland Chow, Charles Guowen Wang
Journal of Transportation Management
Logistics is a major challenge for multinational corporations seeking to do business in China. Transportation and warehousing are two core activities of logistics which will have to be outsourced or produced internally by foreign firms entering the China market. This paper focuses on road and rail transportation, the primary forms of transport utilized to move finished goods, as well as the warehousing and distribution center service sector. Trucking services and costs are observed to be poor by Western standards. There is no established less-than-truckload (LTL) industry and there are limited trucking networks offering one stop shipping across the country. None …
Basing Rate Adjustments For Motor Carriers On Statistical Evidence, L Douglas Smith, James F. Campbell, Ray Mundy
Basing Rate Adjustments For Motor Carriers On Statistical Evidence, L Douglas Smith, James F. Campbell, Ray Mundy
Journal of Transportation Management
Pricing services of motor carriers is a dynamic process, with continuous pressure from customers to offer competitive rates and discounts. This can lead to a profusion of special arrangements with rates that poorly reflect the services rendered. This article shows how standard database systems and statistical models can be used to extract useful information from bills of lading to assist in the pricing of freight services. Summaries of business performance are produced according to terminal facility, shipping origin, shipping destination, individual shipping lane and individual customer. User-friendly statistical models are constructed to produce benchmarks for rates and revenues considering the …
Depot Repair Capacity As A Criterion For Transportation Mode Selection In The Retrograde Movement Of Reparable Assets, William A. Cunningham, Stephen Swartz, Harold M. Kahler
Depot Repair Capacity As A Criterion For Transportation Mode Selection In The Retrograde Movement Of Reparable Assets, William A. Cunningham, Stephen Swartz, Harold M. Kahler
Journal of Transportation Management
To support smaller reparable asset inventories, current Air Force logistics policies direct the “expedited evacuation of reparables ... to the source of repair.” Mode selection is based on the asset. Focusing on the asset is an efficient and effective method of getting assets to where they are needed in a timely manner in the forward portion of the supply pipeline. However, in the reverse portion of the pipeline, the demand for an asset may no longer be critical to how it is transported. The quantity of the asset at the depot may already exceed repair capacity. In this instance, rapid …
Carrier Scorecarding: Purposes, Processes, And Benefits, Brian J. Gibson, Jerry W. Wilson
Carrier Scorecarding: Purposes, Processes, And Benefits, Brian J. Gibson, Jerry W. Wilson
Journal of Transportation Management
Carrier scorecarding programs (CSP’s) provide a formal, quantitative mechanism for use in assessing carrier performance. Such programs provide valuable input for carrier rationalization and contract development initiatives and can also serve as a key component of a Six Sigma program. In this study, the overall goal was to address three research questions. First, why are organizations adopting CSP’s? Second, how are organizations using carrier scorecarding to select and manage carriers? Finally, how does carrier scorecarding impact organizational performance? These questions were used to develop the set of research propositions that formed the basis for the investigation. In-depth case studies of …
An Exploratory Study Into The Use Of Hyper-Interactive Teaching Technology In The Logistics And Transportation Classroom, Stephen M. Rutner
An Exploratory Study Into The Use Of Hyper-Interactive Teaching Technology In The Logistics And Transportation Classroom, Stephen M. Rutner
Journal of Transportation Management
New technologies are being developed that can assist professors in the classroom. One is the Hyper-Interactive Teaching Technology or H-ITT. This is a system that allows instructors to gather instantaneous feedback from st udents for a variety of topics. The article examines the benefits and disadvantages of using H-ITT in the classroom and presents some initial findings.
Using Life-Cycle Costing And The Strategic Profit Model To Enhance Motor Carrier Capital Equipment Management, Joe B. Hanna, Andrew Stapleton, Brian R. Zoll
Using Life-Cycle Costing And The Strategic Profit Model To Enhance Motor Carrier Capital Equipment Management, Joe B. Hanna, Andrew Stapleton, Brian R. Zoll
Journal of Transportation Management
Participants in the increasingly competitive motor carrier industry are constantly trying to identify ways to enhance customer service levels and/or reduce costs. This research summarized case-based data from three large carriers to examine the use of life-cycle costing as a method to enhance motor carrier equipment management. The financial results of applying the technique are then examined by applying the Strategic Profit Model.
Supply Chain Management In Humanitarian Relief Logistics, William K. Rodman
Supply Chain Management In Humanitarian Relief Logistics, William K. Rodman
Theses and Dissertations
Hundreds of millions of people are affected by disasters each year. This thesis explores the use of supply chain management techniques to overcome the barriers encountered by logistics managers during humanitarian relief operations. Using grounded theory methodology, barriers were analyzed based on academic, organizational, and contemporary literature. Possible solutions to these barriers were selected from available supply chain management literature. This work is different from others in that it marries supply chain principles from different disciplines (including private, nonprofit, and military sectors) to benefit humanitarian operations. It also serves to advance the body of knowledge on this subject so that …
A Framework For Evaluating Supply Chain Performance, Terrance L. Pohlen
A Framework For Evaluating Supply Chain Performance, Terrance L. Pohlen
Journal of Transportation Management
Managers require measures spanning multiple enterprises to increase supply chain competitiveness and to increase the value delivered to the end-customer. Despite the need for supply chain metrics, there is little evidence that any firms are successfully measuring and evaluating interfirm performance. Existing measures continue to capture intrafirm performance and focus on traditional measures. The lack of a framework to simultaneously measure and translate interfirm performance into value creation has largely contributed to this situation. This article presents a framework that overcomes these shortcomings by measuring performance across multiple firms and translating supply chain performance into shareholder value.
Balancing The Logistics Cost-Of-Service Equation In An Increasingly Uncertain Business Environment, Kay Dobie, Jerry Wilson
Balancing The Logistics Cost-Of-Service Equation In An Increasingly Uncertain Business Environment, Kay Dobie, Jerry Wilson
Journal of Transportation Management
The emphasis in the press, trade publications, and even academic publications is increasingly on supply chain operations, collaboration, and software. There is no argument that these are important considerations as companies struggle to compete in highly competitive markets and an economically difficult environment. This emphasis on “lean” or “JIT” operations presupposes the ability of the firm to operate on a minimum level of inventory and deliver a high level of service. Too often, the basic and vital interdependency between transportation and inventory, necessary to support this objective, is forgotten in the emphasis on the total picture as embodied by the …
Benchmarking The Operational Efficiency Of Major U.S. Trucking Firms Using Data Envelopment Analysis, Hokey Min, Seong Jong Joo
Benchmarking The Operational Efficiency Of Major U.S. Trucking Firms Using Data Envelopment Analysis, Hokey Min, Seong Jong Joo
Journal of Transportation Management
In an era of downsizing and financial cutbacks, the operational efficiency of trucking firms dictates their competitiveness and survival. In an effort to help trucking firms develop a winning formula in the fiercely competitive logistics industry, this research aims to develop a meaningful set of benchmarks that will set the tone for best practices. In particular, a data envelopment analysis (DEA) is described. DEA has proven to be useful for measuring the operational efficiency of various profit or non-profit organizations. Using the examples of major trucking businesses in the United States, the usefulness of data envelopment analysis for the continuous …
Price Negotiation Strategies Adopted By Shippers Of International Air And Ocean Transportation, Padmapriya Baboo, Evelyn Thomchick
Price Negotiation Strategies Adopted By Shippers Of International Air And Ocean Transportation, Padmapriya Baboo, Evelyn Thomchick
Journal of Transportation Management
Government regulations in the international air and ocean shipping industry have undergone a wide range of new developments geared towards deregulation. These changes, coupled with the emergence of new technologies, have facilitated foreign trade operations leading to a substantial increase in international air and ocean cargo traffic in recent years. This study investigates the regulation reforms that have affected pricing techniques in both industries and their implications on the negotiation strategies adopted by shippers and carriers. The survey results identified that each shipping firm negotiated on a variety of issues and employed more than one strategy for negotiating price.
Drivers Of Logistics Excellence: Implications For Carriers, Karl B. Manrodt
Drivers Of Logistics Excellence: Implications For Carriers, Karl B. Manrodt
Journal of Transportation Management
Technological advances have increased customer expectations during an era of increasing cost controls. Shippers are becoming more demanding as technologies being developed offer greater visibility and control in the supply chain. The question remains, however, as to what are the key drivers of this technological change, and where is the market headed. Will these changes merely add cost or will they enable carriers to compete effectively in the market? The purpose of this article is to highlight six major drivers of logistics excellence, and to provide the carrier community with some thoughts as to how to respond to these emerging …
Industry-Wide Response To Terror: A Political Economy Analysis Of The Owner/Operator Sector Of The U.S. Motorcoach Industry Post 9-11, Kathryn J. Ready, Drew Stapleton, Milorad Novicevic, Tom Kuffel
Industry-Wide Response To Terror: A Political Economy Analysis Of The Owner/Operator Sector Of The U.S. Motorcoach Industry Post 9-11, Kathryn J. Ready, Drew Stapleton, Milorad Novicevic, Tom Kuffel
Journal of Transportation Management
The authors develop a political economy framework to study the post- September 11th environmental changes and firm responses in the owner/operator sector of the U.S. motorcoach industry. Based on a comprehensive analysis of both evolutionary and revolutionary changes in the competitive and regulatory environments faced by the firms in this industry, their policy and strategic responses to the terrorist acts of September 11, 2001, on U.S. soil are examined. The industry’s response is captured (i.e., collective action response) by surveying 163 firms operating and competing in the owner/operator sector of the U.S. motorcoach industry. Several descriptive statistics are synthesized and …
Global Order Status Process Of Hi-Tech Companies, Jatinder S. Chahal, Evelyn Thomchick
Global Order Status Process Of Hi-Tech Companies, Jatinder S. Chahal, Evelyn Thomchick
Journal of Transportation Management
This paper focuses on the global order status process of high-tech companies. An effort has been made to understand how these companies approach their global order status process. Similarities and differences in their order status process are given. A brief history of tracking and tracing capabilities is also presented, highlighting FedEx and UPS. Some new trends in track and trace are also discussed.
Surface Freight Transportation In Mexico Post Nafta, Richard L. Clarke
Surface Freight Transportation In Mexico Post Nafta, Richard L. Clarke
Journal of Transportation Management
One of the significant expressed objectives of NAFTA was the improvement of cross-border transportation to enable a more efficient and cost effective flow of goods among Mexico, Canada and the United States. This article examines the changes that have taken place in surface freight transportation between Mexico and the U.S. since NAFTA was signed in 1993.
Shippers Usage Of The Internet Including E-Marketplaces In The Trucking Industry, John L. Kent, R Stephen Parker, Allen D. Schaefer
Shippers Usage Of The Internet Including E-Marketplaces In The Trucking Industry, John L. Kent, R Stephen Parker, Allen D. Schaefer
Journal of Transportation Management
The research reported in this manuscript provides insights regarding trucking related e-marketplaces and web-based offerings by truckers. Over 2,000 shippers were surveyed with 420 total responses. Overall, only 7% of shippers were currently utilizing e-marketplaces; however, those that are appear to be satisfied. Shippers ranked tracking, freight posting, and pricing, in that order of importance for trucking web sites.
Logistics Education At Historically Black Colleges And Universities, Abdussalam A. Addus, Anwar S. Kahn, David Chen
Logistics Education At Historically Black Colleges And Universities, Abdussalam A. Addus, Anwar S. Kahn, David Chen
Journal of Transportation Management
A review of research literature on logistics education reveals disparities between demand for and supply of logistics management skills. Racial minorities are relatively underrepresented in logistics education and professional careers. In order to meet the rising demand for college graduates and mitigate racial disparities in the field, a need arises to enhance logistics education at Historically Black Colleges and Universities (HBCU’s). HBCU’s are known to have a high rate of success in retaining and graduating African American students. Yet, only a few of these institutions offer logistics degree programs or concentrations within the business and social science majors. This article …
A Correlation Study Of Second Destination Transportation Funding And Vehicle Movement, Stephen D. Wier
A Correlation Study Of Second Destination Transportation Funding And Vehicle Movement, Stephen D. Wier
Theses and Dissertations
HQ AFMC has consistently experienced problems with the Second Destination Transportation budget being under funded. This under funding causes the command to implement control actions on how funds are allocated to ensure that enough funds are available. This research effort was intended to show the relationship between spending restrictions and how vehicles move between theaters. By identifying whether or not and how the control actions on Second Destination Transportation funding affects inter-theater vehicle movement capabilities, this research seeks to assist those decision makers in making fully informed decisions when allocating scare fiscal resources. The results of this research indicate that …
Trends. Thinking On Transportation Security, Ibpp Editor
Trends. Thinking On Transportation Security, Ibpp Editor
International Bulletin of Political Psychology
This Trends article discusses the necessity of gathering intelligence successfully to combat terrorism as it pertains to commerce.
Short-Line Railroad Managers Discuss Class I Railroads, James C. Johnson, Diane J. Mcclure, Kenneth C. Schneider, Donald F. Wood
Short-Line Railroad Managers Discuss Class I Railroads, James C. Johnson, Diane J. Mcclure, Kenneth C. Schneider, Donald F. Wood
Journal of Transportation Management
Managers/owners of short-line railroads were queried about three issues: (1) How would you describe your company’s business relationship with the Class I railroad(s) with which you interchange traffic; (2) Do you believe that mergers between Class I railroads have been good or bad for short-line railroads; and (3) Besides merger activity, what do you believe will be the most important trend for Class I railroads in the next 10 years?