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Operations and Supply Chain Management Commons

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Full-Text Articles in Operations and Supply Chain Management

The Revenue Operations (Revops) Framework: A Qualitative Study Of Industry Practitioners., Oliviero Mottola Jun 2021

The Revenue Operations (Revops) Framework: A Qualitative Study Of Industry Practitioners., Oliviero Mottola

Dissertations and Theses

In recent years Revenue Operations or RevOps has emerged in professional circles as a new approach to manage Sales, Marketing and Customer Success teams in the context of b2b sales. In practitioner circles, RevOps definitions range from the increased collaboration of the three job functions to an all-out creation of job function within organizations. While the subject of interdepartmental alignment has been covered extensively in academia (albeit not exhaustively), RevOps as a term and set of practices has received no attention and industry practitioners struggle to find a unified set of best practices that isn’t coming from organizations trying to …


Inventory Locating With Quuppa: The Design And Development Of A Real-Time Process Monitoring Web Application Solution, Dylan C. Moreland, Trevor J. Howell, John W. Takiff, Patrick S. Dillon, Theo E. Fritz, William K. Mcintyre Jun 2021

Inventory Locating With Quuppa: The Design And Development Of A Real-Time Process Monitoring Web Application Solution, Dylan C. Moreland, Trevor J. Howell, John W. Takiff, Patrick S. Dillon, Theo E. Fritz, William K. Mcintyre

Industrial and Manufacturing Engineering

Viasat, Inc. requires precise inventory tracking at their production facility in San Diego, CA. Viasat has installed the Quuppa indoor real-time locating system (RTLS), which it uses to track the real-time position of high-value work-in-process items. In its current state, the system only displays in-the-moment location information, with no available functionality for storing historical data for review, analysis, or visualization. In addition, the data displayed is noisy and prone to significant random error. This paper provides an overview of RTLS methods and technologies, assesses alternative solutions to Viasat’s issue, demonstrates our RTLS integrated web app solution, analyzes its impact, and …


Rethink Everything 2: Markets, Globalization, Development, Nikhilesh Dholakia, Deniz Atik May 2021

Rethink Everything 2: Markets, Globalization, Development, Nikhilesh Dholakia, Deniz Atik

Markets, Globalization & Development Review

No abstract provided.


Vind: A Blockchain-Enabled Supply Chain Provenance Framework For Energy Delivery Systems, Eranga Bandara, Sachin Shetty, Deepak Tosh, Xueping Liang Jan 2021

Vind: A Blockchain-Enabled Supply Chain Provenance Framework For Energy Delivery Systems, Eranga Bandara, Sachin Shetty, Deepak Tosh, Xueping Liang

VMASC Publications

Enterprise-level energy delivery systems (EDSs) depend on different software or hardware vendors to achieve operational efficiency. Critical components of these systems are typically manufactured and integrated by overseas suppliers, which expands the attack surface to adversaries with additional opportunities to infiltrate into EDSs. Due to this reason, the risk management of the EDS supply chain is crucial to ensure that we are knowledgeable about the vulnerabilities in software and hardware components that comprise any critical part, quantifiable risk metrics to assess the severity and exploitability of the attack, and provide remediation solutions that can influence a prioritized mitigation plan. There …


Developing An Artificial Intelligence Framework To Assess Shipbuilding And Repair Sub-Tier Supply Chains Risk, Rafael Diaz, Katherine Smith, Beatriz Acero, Francesco Longo, Antonio Padovano Jan 2021

Developing An Artificial Intelligence Framework To Assess Shipbuilding And Repair Sub-Tier Supply Chains Risk, Rafael Diaz, Katherine Smith, Beatriz Acero, Francesco Longo, Antonio Padovano

VMASC Publications

The defense shipbuilding and repair industry is a labor-intensive sector that can be characterized by low-product volumes and high investments in which a large number of shared resources, technology, suppliers, and processes asynchronously converge into large construction projects. It is mainly organized by the execution of a complex combination of sequential and overlapping stages. While entities engaged in this large-scale endeavor are often knowledgeable about their first-tier suppliers, they usually do not have insight into the lower tiers suppliers. A sizable part of any supply chain disruption is attributable to instabilities in sub-tier suppliers. This research note conceptually delineates a …


Conflict Resolution In A Multi-Level It-Enabled Outsourcing Network: A Structured Solution Approach, Shreekant Vijaykar, Mahesh Gupta Prof., Pradip Kumar Bhaumik Dr. Jan 2021

Conflict Resolution In A Multi-Level It-Enabled Outsourcing Network: A Structured Solution Approach, Shreekant Vijaykar, Mahesh Gupta Prof., Pradip Kumar Bhaumik Dr.

Journal of International Technology and Information Management

Using the case study of an Indian Technology and Outsourcing Service Provider, SmartKey (real but renamed company), a technology vendor to a global healthcare provider, this paper analyses offshore outsourcing issues using IT-enabled services to gain deeper insights needed to understand the core conflict and propose a well-reasoned solution approach. Reasoning, the conscious thought process leading to a well-justified decision, is an important managerial skill required for making dynamic decisions, resolving conflicts, and thereby developing human resources. This paper explores Goldratt’s Evaporating Clouds (ECs) as a systematic approach to reasoning in particular, and as a system for developing human resource …


Blockchain For A Resilient, Efficient, And Effective Supply Chain, Evidence From Cases, Adrian Gheorghe, Farinaz Sabz Ali Pour, Unal Tatar, Omer Faruk Keskin Jan 2021

Blockchain For A Resilient, Efficient, And Effective Supply Chain, Evidence From Cases, Adrian Gheorghe, Farinaz Sabz Ali Pour, Unal Tatar, Omer Faruk Keskin

Engineering Management & Systems Engineering Faculty Publications

In the modern acquisition, it is unrealistic to consider single entities as producing and delivering a product independently. Acquisitions usually take place through supply networks. Resiliency, efficiency, and effectiveness of supply networks directly contribute to the acquisition system's resiliency, efficiency, and effectiveness. All the involved firms form a part of a supply network essential to producing the product or service. The decision-makers have to look for new methodologies for supply chain management. Blockchain technology introduces new methods of decentralization and delegation of services, which can transform supply chains and result in a more resilient, efficient, and effective supply chain. This …