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Articles 301 - 330 of 814

Full-Text Articles in Management Sciences and Quantitative Methods

Strategies For Reducing Voluntary Employee Turnover, Xiomara Dejesus Jan 2017

Strategies For Reducing Voluntary Employee Turnover, Xiomara Dejesus

Walden Dissertations and Doctoral Studies

The high costs associated with turnover and the loss of skilled employees have a significant adverse effect on organizational performance. The loss of one skilled worker can cost 25-500% of an employee's salary with respect to replacement, training, and productivity. The purpose of this descriptive multiple case study was to explore strategies for frontline managers and human resource managers to reduce voluntary employee turnover. The sample consisted of 5 frontline supervisors and 6 human resource leaders with successful experience designing and implementing strategies to reduce voluntary employee turnover in 8 organizations in Orange County, Florida. The conceptual framework for this …


Strategies To Support Survivors Of Corporate Downsizing, Joseph Linton Jan 2017

Strategies To Support Survivors Of Corporate Downsizing, Joseph Linton

Walden Dissertations and Doctoral Studies

Between 2003 and 2011, 1.2 million U.S. workers were laid off every year. Some organizational leaders of information technology/telecommunications organizations lack strategies to improve affective commitment to the organization after downsizing events. The strains of overwork, organizational changes, anxiety over job insecurity, and lack of choice often result in physical illness, emotional trauma, and extreme disengagement termed survivor syndrome. The purpose of this single case study was to explore strategies organizational leaders in the Midwest United States in information technology/telecommunications organizations used to improve affective commitment to the organization after downsizing. The conceptual framework was Herzberg's 2-factor theory. Data were …


Engagement Strategies For Catalyzing It Sales Team Performance In Asia, Jeb Stephen Hurley Jan 2017

Engagement Strategies For Catalyzing It Sales Team Performance In Asia, Jeb Stephen Hurley

Walden Dissertations and Doctoral Studies

Sales leaders who can foster sales team engagement drive an organization's sales performance. Some information technology sales leaders lack team engagement strategies that support revenue results above market growth rates. The purpose of this qualitative, single-case study was to explore the team engagement strategies of 6 sales leaders, in various offices in the Asia-Pacific region of a single, public information technology company, who demonstrated the ability to support year-on-year revenue results above market growth rates. Participants demonstrated the ability to foster team engagement and consistently deliver year-on-year revenue results above market growth rates. The conceptual framework for this study was …


Effective Cyber Security Strategies For Small Businesses, Kimberly Diane Cook Jan 2017

Effective Cyber Security Strategies For Small Businesses, Kimberly Diane Cook

Walden Dissertations and Doctoral Studies

Disruptive technologies developed in the digital age expose individuals, businesses, and government entities to potential cyber security vulnerabilities. Through the conceptual framework of general systems theory, this multiple case study was used to explore the strategies among owners of 4 retail small- and medium-size enterprises (SMEs) in Melbourne, Florida, who successfully protected their businesses against cyber attacks. The data were collected from a review of archival company documents and semistructured interviews. Yin's 5-phased cycles for analyzing case studies provided the guidelines for the data analysis process. Three themes emerged from thematic analysis across the data sets: cyber security strategy, reliance …


Factors Affecting Student Loan Default In Proprietary Non-Degree Granting Colleges, Samuel Hanson Kelley Jan 2017

Factors Affecting Student Loan Default In Proprietary Non-Degree Granting Colleges, Samuel Hanson Kelley

Walden Dissertations and Doctoral Studies

The significant problem addressed in this research was the increasing default rate among federal student loan borrowers who attended non-degree-granting proprietary colleges in Florida (i.e., career and technical colleges). The purpose of this study was to identify, better understand, and predict which borrower characteristics increased the likelihood of student loan default at proprietary non-degree-granting colleges. The research was based on the structural-functional and planned behavior theories and utilized a quantitative, non-experimental, cross-sectional design to explore the relationship between academic success, age, college graduation status, ethnicity, gender, high school class ranking, and federal student loan default. Self-reported data were obtained from …


Leading A Multigenerational Workforce In The Public Sector, Cynthia A. Thompson Jan 2017

Leading A Multigenerational Workforce In The Public Sector, Cynthia A. Thompson

Walden Dissertations and Doctoral Studies

One of the demographic changes in the workplace is the presence of multiple generations working together. Some managers may find leading a multigenerational workforce a challenge, because the generational cohorts may have different work values and approaches to work. The purpose of this qualitative case study was to explore how generational characteristics manifest in the workplace, how managers perceive a multigenerational workforce, and whether macro-level descriptions of generations creates stereotypes or recognizable indicators of behavior in the workplace. Mannheim's theory of generations and diversity management theory provided the conceptual framework for the study. Data were collected through interviews and a …


Improving Contract Management By The Government Contracting Officers' Representatives, Etta J. Waugh Jan 2017

Improving Contract Management By The Government Contracting Officers' Representatives, Etta J. Waugh

Walden Dissertations and Doctoral Studies

Leaders in the Federal Government of the United States have a problem ensuring the contract management resources used to administer and monitor contracts meet organizational performance goals. Contracting officer's representatives (CORs) are members of the acquisition workforce responsible for contract management. This study explored the ways in which resource-based strategies can improve the quality of CORs' performance in contract management by exploring an organizational framework based on strategic management approaches. Interview data were collected from 41 CORs from the 10 Federal Government agencies that represented 85% of the fiscal year 2014 expenditures. These CORs had all managed contracts with successful …


Voluntary Employee Turnover: Retaining High-Performing Healthcare Employees, Jesse J. Boyd Jan 2017

Voluntary Employee Turnover: Retaining High-Performing Healthcare Employees, Jesse J. Boyd

Walden Dissertations and Doctoral Studies

Voluntary employee turnover in the healthcare industry is one of the most expensive and disruptive business problems that healthcare organizations encounter. Healthcare organizations can expect employee replacement costs to represent up to 150% of a departing employee's annual salary in new employee acquisition and decreased productivity. Guided by the leader-member exchange theory, the purpose of this single case study was to explore the strategies healthcare managers used to retain high-performing healthcare employees. Using semistructured interviews, the targeted population encompassed 6 healthcare managers from a healthcare organization in Central Texas who have demonstrated successful strategies for retaining high-performing healthcare employees by …


Why Leader-Member Exchange Is Important To Business Thinking, Linda Lou Coto Jan 2017

Why Leader-Member Exchange Is Important To Business Thinking, Linda Lou Coto

Walden Dissertations and Doctoral Studies

Leadership style affects the workforce and is one of many vital elements in business operations. Prior research suggests that leadership style can affect production outcomes and employee turnover ratios, yet scant evidence suggests the effect of leadership style on business thinking. This qualitative grounded theory study investigated the extent to which a leadership style known as LMX theory drives business thinking. The information gained from this study, including the effect on business thinking, may enhance how companies coach their leaders to interact with subordinates and improve production outcomes. Participants came from either private and public-sector companies or agencies. The sample …


Employee Retention Strategies In The Fast Food Industry, Darren Cross Jan 2017

Employee Retention Strategies In The Fast Food Industry, Darren Cross

Walden Dissertations and Doctoral Studies

Voluntary employee turnover in the fast-food industry is 50%. Employee turnover costs fast-food restaurants $10 billion annually. The purpose of this multiple case study was to examine the strategies of 5 fast-food restaurant managers in the Midwestern United States who achieved higher employee retention than did peers in their districts. The conceptual framework was the 8 motivational forces of voluntary employee turnover. Data were collected via semistructured, face-to-face interviews, recruiting materials, retention activities, policy manuals, and overall voluntary termination reports. Data were compiled, disassembled into groups, reassembled into patterns and themes, and interpreted for conclusions, revealing 3 themes that influenced …


Strategies To Minimize The Effects Of Information Security Threats On Business Performance, Stella Ifeyinwa Okoye Jan 2017

Strategies To Minimize The Effects Of Information Security Threats On Business Performance, Stella Ifeyinwa Okoye

Walden Dissertations and Doctoral Studies

Business leaders in Nigeria are concerned about the high rates of business failure and economic loss from security incidents and may not understand strategies for reducing the effects of information security threats on business performance. Guided by general systems theory and transformational leadership theory, the focus of this exploratory multiple case study was to explore the strategies small and medium-sized enterprise (SME) leaders use to minimize the effects of information security threats on business performance. Semistructured interviews were conducted with 5 SME leaders who worked in SME firms that support oil and gas industry sector in Port Harcourt, Nigeria, had …


Experiences Of Public Agency Managers When Making Outsourcing Decisions, Shakeel Baig Jan 2017

Experiences Of Public Agency Managers When Making Outsourcing Decisions, Shakeel Baig

Walden Dissertations and Doctoral Studies

Managers in state transportation agencies in the United States must frequently choose between using the talents and abilities of in-house staff or outsourcing for road and bridge design projects. Budgetary crises have strongly affected funding for transportation infrastructure. Facing budgetary pressures to suppress costs, managers must frequently make the choice of outsourcing a project or performing it in-house. Yet, decision-making models for these decisions are inadequate. The purpose of this phenomenological study was to explore and describe the lived experiences of public agency managers when making decisions to outsource the core government functions such as road and bridge design projects. …


A Comparison Between Administrative Leadership In Higher Education And Change-Oriented Leadership In Banks, Glenn King Jr Jan 2017

A Comparison Between Administrative Leadership In Higher Education And Change-Oriented Leadership In Banks, Glenn King Jr

Walden Dissertations and Doctoral Studies

Organizational environments continually change. Organizations that do not meet the demands for change do not survive. The required changes differ for banks versus universities, suggesting that leaders in each type of organization need to use unique styles to adapt to their unique environments. The purpose of this quantitative research study was to test a contingency theory of leadership that leaders of banks are change-oriented, whereas leaders of higher educational institutions are administrative in their style. The research questions dealt with differences in the uncertainty of internal operations and the external environment of banks versus universities, and the leadership style most …


Scheduling Strategies For Construction Project Managers Toward On Time Delivery, Paul Shamp Jan 2017

Scheduling Strategies For Construction Project Managers Toward On Time Delivery, Paul Shamp

Walden Dissertations and Doctoral Studies

Construction management projects involve complex, dynamic environments resulting in uncertainty and risk, compounded by demanding time constraints. Research indicated project managers have struggled to identify best practices for scheduling construction projects via critical path methodologies while searching for tools to increase timely job completions and budget profits. The purpose of this single case study was to explore the strategies that construction project managers used to manage scheduled construction project delivery on time. The constructivist philosophical worldview was used as the framework for this study. Data were collected from semistructured interviews from 7 project managers from 5 different construction companies selected …


Exploring Organizational Change Through An Understanding Of Intrapreneurship, Raj Sampath Jan 2017

Exploring Organizational Change Through An Understanding Of Intrapreneurship, Raj Sampath

Walden Dissertations and Doctoral Studies

Organizations need to constantly innovate to be relevant in a highly competitive market. Intrapreneurship, defined as entrepreneurship within the organization, is one method to bring about this constant innovation. The purpose of this study was to explore intrapreneurship, through a multiple case study, to gain a better understanding of which business strategies can foster successful intrapreneurship initiatives. The theories of Pinchot and Porter on intrapreneurship and organizational competitiveness formed the theoretical lens for this study. The sample for this study consisted of 5 business leaders in Atlanta, Georgia who had demonstrated intrapreneurship in their organization by encouraging their employees to …


Transformational Leadership Strategies For Addressing Voluntary Employee Turnover, Chris A. Osisiogu Jan 2017

Transformational Leadership Strategies For Addressing Voluntary Employee Turnover, Chris A. Osisiogu

Walden Dissertations and Doctoral Studies

For every standard deviation of increase in employee turnover, organizations could suffer a roughly 27% decline in financial performance. Current voluntary employee turnover rates hover between 15% - 40% and the associated unquantifiable indirect costs affecting customer loyalty and creating reputational risks for business leaders. Furthermore, when employees leave an organization for another, a minimum of 95% leave with trade secrets, strategic skills, and acquired knowledge. As a result, turnover has evolved into a significant concern for organizational leaders. Using the transformational leadership concept, the purpose of this single case study was to explore the leadership strategies that bank leaders …


Credit Strategies For Small And Medium-Sized Enterprises Within A Changing Environment, James Edward Wilkinson Jan 2017

Credit Strategies For Small And Medium-Sized Enterprises Within A Changing Environment, James Edward Wilkinson

Walden Dissertations and Doctoral Studies

Access to credit in the changing environment is the primary challenge to survival for many small and medium-sized enterprise (SME) owners. The purpose of this multicase study was to understand how seasoned small business leaders in wholesaling and manufacturing in Northwest Arkansas strategically adapted to obtaining access to credit in an environment of bank mergers and acquisitions, disruptive information technology, federal and state regulations, and globalization. The conceptual framework that grounded this study was adaptive leadership and change management. Although, small business leaders prefer to obtain credit from community banks through relationship financing, leaders of SMEs can adapt to the …


Clergy Academic Management Training In Non-Denominational Faith-Based Organizations, Patricia Anne Jenks-Greene Jan 2017

Clergy Academic Management Training In Non-Denominational Faith-Based Organizations, Patricia Anne Jenks-Greene

Walden Dissertations and Doctoral Studies

There is little research about how clerics manage and lead small to midsized non-denominational nonprofit organizations. The rate of clergy failures in non-denominational organizations has left many questions about what is needed to create organizational success. The purpose of this qualitative phenomenological study was to explore the lived experiences and perceptions of clergy manager-leaders' management training in non-denominational organizations. Fourteen full-time clerics from Bloomingdale, Georgia, Rincon, Georgia, and Savannah, Georgia participated in face-to-face semi-structured interviews. The data analysis process involved the use of Edward and Welch's extension of Colaizzi's data analysis procedures, which resulted in the emergence of 4 themes. …


Accountants And Accounting Educators' Perceptions Of Accounting Certifications/Accreditations And Communication Divides, Brigitte A. Bennerson Jan 2017

Accountants And Accounting Educators' Perceptions Of Accounting Certifications/Accreditations And Communication Divides, Brigitte A. Bennerson

Walden Dissertations and Doctoral Studies

Global changes to business exchanges of goods, services, capital, technology, and knowledge requires accountants to have more diverse skill sets than in the past. Practitioners' documented concerns about accounting graduates' inability to function globally. The purpose of this exploratory qualitative study was twofold: (a) to explore accounting practitioners' and educators' perceptions of the Certified Public Accountant and other accounting certifications and accreditations, and (b) to explore possible communication divides between accounting academia and professionals that may be creating a gap between what employers expect and what they receive from graduates. Phone interviews were conducted with 5 practicing accounting educators and …


Effect Of Leadership Development Programs In The Workplace: Strategies For Human Resource Managers, Daniel Francisco Flores Jan 2017

Effect Of Leadership Development Programs In The Workplace: Strategies For Human Resource Managers, Daniel Francisco Flores

Walden Dissertations and Doctoral Studies

Business leaders face the challenge of developing their employees to assume leadership positions within their organizations. However, business leaders devote less than 10% of their time to developing employee leadership capabilities through leadership development programs, resulting in poor leadership development programs designed to prepare employees to assume leadership positions. Using transformational leadership theory, the purpose of this multicase study was to explore strategies that human resource managers use to improve their employee leadership development programs. Participants were purposefully selected for their experience improving employee leadership development programs in organizations in Silicon Valley. Data were collected via semistructured interviews over Skype …


Team Member Selection Strategies, Robert Carl Stewart Jan 2017

Team Member Selection Strategies, Robert Carl Stewart

Walden Dissertations and Doctoral Studies

Business teams have been losing millions of dollars every year in cost and schedule over-runs from incomplete or failed projects. The purpose of this single case study was to explore the strategies that business managers use to determine team fit when selecting employees for assignment to cross-functional project teams. The participants for this study were 3 senior management personnel and a 6-member employee focus group, all from midsized, nonprofit organizations located within 200 miles of the tri-state region of Delaware, Maryland, and Virginia. The conceptual framework for this study was Werbel and Gilliland's theory of person-group fit, McCrae's and John's …


Effective Strategies Small Retail Leaders Use To Engage Employees, Dr. Janet Lynn Deskins Jan 2017

Effective Strategies Small Retail Leaders Use To Engage Employees, Dr. Janet Lynn Deskins

Walden Dissertations and Doctoral Studies

Research suggests that 70% of North American employees are disengaged in the workplace. Some small retail managers lack strategies for engaging employees. Using the employee engagement framework, the purpose of this descriptive case study was to explore successful strategies that small retail managers use to engage employees. The target population was small retail leaders, purposefully selected because of their success with engaging employees at an Orlando, Florida, company. Data collection was through face-to-face interviews with 5 leaders; and a review of archived organizational documents, including company memorandums, central email software, and online customer reviews through social media websites such as …


The Relationship Between Sustainable Supply Chain Management, Stakeholder Pressure, And Financial Performance, Zulfiya Tchaikovsky Jan 2017

The Relationship Between Sustainable Supply Chain Management, Stakeholder Pressure, And Financial Performance, Zulfiya Tchaikovsky

Walden Dissertations and Doctoral Studies

Corporate sustainability confronts significant challenges when supply chain managers pursue short-term financial performance to meet stakeholders' expectations. To achieve sustainable economic success, organizational managers need to understand the relationship between corporate sustainability and long-term financial performance. Based on the resource dependence theory, the purpose of this correlational study was to examine the relationship between sustainable supply chain management (SCM), stakeholder pressure, and corporate sustainability performance. The population consisted of worldwide public organizations from Newsweek Global Green Ranking 2016 list engaged in sustainable SCM. The secondary data for the study were collected from databases hosted by Sustainalytics and Standard & Poor's. …


Exploration Of Leadership Skills For Organizational Strategy Execution, Regina L. Banks-Hall Jan 2017

Exploration Of Leadership Skills For Organizational Strategy Execution, Regina L. Banks-Hall

Walden Dissertations and Doctoral Studies

Multinational corporate leaders acknowledge that a lack of business direction by senior leadership results in a 68% failure in the execution of organizational strategies. The purpose of this qualitative study was to explore what best practice solutions automotive manufacturing senior leaders created to help front-line managers execute organizational strategies. The population consisted of 20 automotive manufacturing senior leaders located in Michigan with significant years of automotive experience and at least a year of experience employed as an automotive manufacturing senior leader. Vroom's expectancy theory served as the conceptual framework for the study describing the enhancement of employee performance related to …


Beyond The Enclave: Success Strategies Of Immigrant Entrepreneurs, Jose Delfin Gonzalez Jan 2017

Beyond The Enclave: Success Strategies Of Immigrant Entrepreneurs, Jose Delfin Gonzalez

Walden Dissertations and Doctoral Studies

In the United States, immigrant entrepreneurs start almost one third of all new businesses. However, many immigrant entrepreneurs lack the knowledge or expertise to evolve their businesses beyond the ethnic enclave where the businesses are located. This multiple case study captured the strategies used by 5 Latino immigrant business owners who successfully expanded their business beyond their ethnic enclave. The conceptual framework for this study was dynamic capabilities theory. Data were collected from interviews, company documents, and observations of the operation of businesses and owners. Member checking and transcript reviews were used to enhance the reliability and credibility of the …


Corporate Governance And The Shareholder: Asymmetry, Confidence, And Decision-Making, John Buchanan Jan 2017

Corporate Governance And The Shareholder: Asymmetry, Confidence, And Decision-Making, John Buchanan

Walden Dissertations and Doctoral Studies

In the decade following the ten-plus percent stockmarket collapse of 2000, regulators enacted a myriad of regulations in response to increasing angst experienced by U.S. capital market retail investors. Systemic asymmetric disclosures have fractured investor confidence prompting many commentators to characterize the relationship between Wall Street and the investment community on main street as dire. Though copious works exist on the phenomenon of corporate behaviors, especially matters of shareholder welfare, weak boards, pervious governance mechanisms, and managerial excess, current literature has revealed a dearth in corporate governance praxis specific to the question and effects of asymmetric disseminations and its principal …


Strategies To Expand The U.S. Automated External Defibrillator Market, Arturo Cervantes Jan 2017

Strategies To Expand The U.S. Automated External Defibrillator Market, Arturo Cervantes

Walden Dissertations and Doctoral Studies

Despite defibrillation as the only effective treatment for sudden cardiac arrest (SCA), less than 15% of homes and public facilities have access to an automated external defibrillator (AED). In the United States, ineffective response to SCA cases occurring each year classifies it as a business problem for medical device manufacturing leaders, emergency responders, and bystanders. The purpose of this multicase study was to explore the marketing strategies AED manufacturing leaders use to expand their consumer customer base. Data were collected via in-depth interviews with a purposive sample of participants from 2 U.S. AED manufacturers on the east coast, 2 AED …


Leader–Member Exchange Between Academic Deans And Faculty In Community Colleges, Alexander Lincoln Clifford Jan 2017

Leader–Member Exchange Between Academic Deans And Faculty In Community Colleges, Alexander Lincoln Clifford

Walden Dissertations and Doctoral Studies

Between 2011 and 2016, 84% of senior leaders in community colleges indicated retirement intentions and thereby exposed a need to provide better mentorship, training, and early selection of potential replacements for college executives. The purpose of this study was to determine the nature and extent of the relationships between the independent variables (mentorship, leadership training, and time in the position as dean) and the dependent variable (demonstrated leadership of academic deans in community colleges). A popular approach that describes this dynamic is Graen and Uhl-Bien's leader–member exchange theory, which was operationalized by the LMX–7 instrument. A causal–comparative design was used …


Effect Of 2007-2009 Economic Crisis And Dodd-Frank Legislation On The U.S. Banking Industry, Steven D. Simpson Jan 2017

Effect Of 2007-2009 Economic Crisis And Dodd-Frank Legislation On The U.S. Banking Industry, Steven D. Simpson

Walden Dissertations and Doctoral Studies

This correlation research study was used to investigate the impact of the Dodd-Frank legislation on the U.S. bank industry. The economic crisis of 2007-2009 had a global and significant financial impact, some of which still reverberates. In the United States, the reaction was The Dodd-Frank Wall Street Reform and Consumer Protection Act, which took effect July 21, 2010. This act has recently been the subject of academic research and remains debated in congress, with discussion focused on its repeal. The publicly available, secondary data set from banks' quarterly filed regulatory reporting provided the data used in this study. Every FDIC …


Employee Lived Experiences And Initiative Success In Arkansas Quality Award Recipient Organizations, Carol Barton Jan 2017

Employee Lived Experiences And Initiative Success In Arkansas Quality Award Recipient Organizations, Carol Barton

Walden Dissertations and Doctoral Studies

Businesses with failed quality initiatives lose revenue, experience high expenses, and have fewer market opportunities. Researchers attribute failed quality initiatives to human and social factors. The purpose of this phenomenological study was to explore the lived experiences of employees in companies that received an Arkansas Governor's Quality Award between 2010 and 2015. No one knows how employees' experiences contribute to successful quality initiatives, or how their stories about their experiences influence quality management and continuous improvement. The conceptual framework consisted of Weick's theory of sense-making and Deming's system of profound knowledge. Data were collected via semistructured interviews with 11 participants …