Management Sciences and Quantitative Methods Commons^™

Everyday Sensegiving: A Closer Look At Successful Plant Managers, Anne D. Smith, Donde Ashmos Plowman, Dennis Duchon

Department of Management: Faculty Publications

The authors conducted in-depth interviews and on-site visits with successful plant managers to understand similarities in their management approaches. Across 11 different plants, representing nine different industries, the authors found each plant manager actively engaged in shaping how employees viewed the organization and its values through what the authors call “everyday sensegiving.” From themes inductively identified from the interviews and on-site visits, four central values—”Here, we value people, we value openness, we value being positive, and we value being part of a larger community”— were identified. In this article, the authors link everyday sensegiving of these middle managers and extend …

Team Identification, Trust, And Conflict: A Mediation Model, Guohong (Helen) Han, Peter D. Harms

Leadership Institute: Faculty Publications

Purpose — The current study aims to address the relationship between trust, team identification, and team conflict. Specifically, it aims to examine whether trust in peers mediates the relationship between team identification and team conflict.
Design/methodology/approach — This is an empirical paper based on two field studies. In Study 1, 241 employees in a US Fortune 500 company distributed in various and mostly R&D teams were surveyed. In Study 2,205 employees in a health care organization in the Midwest were surveyed.
Findings — Team identification was related to lower levels of both task conflict and relationship conflict. This relationship, however, …

Emotional Intelligence And Transformational And Transactional Leadership: A Meta-Analysis, Peter D. Harms, Marcus Credé

Leadership Institute: Faculty Publications

The purpose of this study is to evaluate claims that emotional intelligence is significantly related to transformational and other leadership behaviors. Results (based on 62 independent samples) indicated a validity estimate of .59 when ratings of both emotional intelligence and leadership behaviors were provided by the same source (self, subordinates, peers, or superiors). However, when ratings of the constructs were derived from different sources, the validity estimate was .12. Lower validity estimates were found for transactional and laissez-faire leadership behaviors. Separate analyses were performed for each measure of emotional intelligence. Trait measures of emotional intelligence tended to show higher validities …

Perceived Fairness Of Pay: The Importance Of Task Versus Maintenance Inputs In Japan, South Korea, And Hong Kong, Tae-Yeol Kim, Todd J. Weber, Kwok Leung, Yukiko Muramoto

Leadership Institute: Faculty Publications

This study compares East Asians’ evaluations of task and maintenance inputs in reward allocation decisions and examines the effects that inequity in various types of inputs and rewards have on fairness judgments. Based on a sample of 587 employees from various organizations in Hong Kong, Japan, and South Korea, we find that Hong Kong Chinese and South Korean employees are more likely to want their organizations and supervisors to emphasize maintenance inputs, while Japanese employees value task inputs in reward allocation. Results also show that there are significant country differences in fairness judgments associated with various types of inputs. For …

The Development And Resulting Performance Impact Of Positive Psychological Capital, Fred Luthans, James B. Avey, Bruce J. Avolio, Suzanne Peterson

Department of Management: Faculty Publications

Recently, theory and research have supported psychological capital (PsyCap) as an emerging core construct linked to positive outcomes at the individual and organizational level. However, to date, little attention has been given to PsyCap development through training interventions; nor have there been attempts to determine empirically if such PsyCap development has a causal impact on participants’ performance. To fill these gaps we first conducted a pilot test of the PsyCap intervention (PCI) model with a randomized control group design. Next, we conducted a follow-up study with a cross section of practicing managers to determine if following the training guidelines of …

Regulation And Mindful Resident Care In Nursing Homes, Cathleen S. Colón-Emeric, Donde Ashmos Plowman, Donald Bailey, Kirsten Corazzini, Queen Utley-Smith, Natalie Ammarell, Mark Toles, Ruth Anderson

Department of Management: Faculty Publications

Regulatory oversight is intended to improve the health outcomes of nursing home residents, yet evidence suggests that regulations can inhibit mindful staff behaviors that are associated with effective care. We explored the influence of regulations on mindful staff behavior as it relates to resident health outcomes, and offer a theoretical explanation of why regulations sometimes enhance mindfulness and other times inhibit it. We analyzed data from an in-depth, multiple-case study including field notes, interviews, and documents collected in eight nursing homes. We completed a conceptual/thematic description using the concept of mindfulness to reframe the observations. Shared facility mission strongly impacted …

What Do Conscientious People Do? Development And Validation Of The Behavioral Indicators Of Conscientiousness (Bic), Joshua J. Jackson, Dustin Wood, Tim Bogg, Kate E. Walton, Peter D. Harms, Brent W. Roberts

Department of Management: Faculty Publications

Typical assessments of personality traits collapse behaviors, thoughts, and feelings into a single measure without distinguishing between these different manifestations. To address this lack of specification, the current study develops and validates a measure that assesses a number of broad behaviors associated with the personality trait of conscientiousness (the Behavioral Indicators of Conscientiousness; BIC). Findings suggest that the lower-order structure of conscientious behaviors is mostly similar to the lower-order structure in extant trait measures. Furthermore, a daily diary method was used to validate the BIC against frequency counts of conscientious behavior. Overall, the results identify specific behaviors that conscientious individuals …

Perceiver Effects As Projective Tests: What Your Perceptions Of Others Say About You, Dustin Wood, Peter D. Harms, Simine Vazire

Department of Management: Faculty Publications

In three studies, we document various properties of perceiver effects—or how an individual generally tends to describe other people in a population. First, we document that perceiver effects have consistent relationships with dispositional characteristics of the perceiver, ranging from self-reported personality traits and academic performance to well-being and measures of personality disorders, to how liked the person is by peers. Second, we document that the covariation in perceiver effects among trait dimensions can be adequately captured by a single factor consisting of how positively others are seen across a wide range of traits (e.g., how nice, interesting, trustworthy, happy, …

Relationship Between Positive Psychological Capital And Creative Performance, David S. Sweetman, Fred Luthans, James B. Avey, Brett C. Luthans

Department of Management: Faculty Publications

Despite considerable attention to the creative process and its relationship with personal characteristics, there is no published study focused directly on the relationship between the recently recognized core construct of psychological capital (PsyCap) and creative performance. Drawing from a large (N = 899) and heterogeneous sample of working adults, this study investigates PsyCap and its components (i.e., efficacy, hope, optimism, and resilience) as predictors of creative performance. Overall PsyCap predicted creative performance over and above each of the four PsyCap components. Theoretical and practical implications of these findings are considered.

Malgré la grande attention accordée à la démarche créatrice et …

A Qualitative Study Of High-Reputation Plant Managers: Political Skill And Successful Outcomes, Anne D. Smith, Donde Ashmos Plowman, Dennis Duchon, Amber M. Quinn

Department of Management: Faculty Publications

There has been little systematic study of what plant managers actually do on a day-to-day basis that accounts for their success in achieving organizational outcomes. In our field interviews and observations of high-reputation plant managers from 11 manufacturing plants, we found that effective political skill enabled them to influence subordinates in ways that contributed positively to organizational outcomes. Political skill is an interpersonal style that combines social astuteness with the ability to relate well, and otherwise demonstrate situationally appropriate behavior in an engaging way that inspires confidence, trust, and genuiness [Ferris, G.R., Perrewé, P.L., Anthony, W.P., Gilmore, D.C., 2000. Political …

Measuring Workplace Spirituality In An Asian Context, Pawinee Petchsawanga, Dennis Duchon

Department of Management: Faculty Publications

This paper presents the development of a measure for workplace spirituality. Workplace spirituality is initially proposed to consists of five components, but confirmatory factor analysis (CFA) applied to data collected from employees from a large Thai company suggests a four-factor model: compassion, meaningful work, mindfulness and transcendence.

Experiencing Rare And Unusual Events Richly: The Role Of Middle Managers In Animating And Guiding Organizational Interpretation, Tammy E. Beck, Donde Ashmos Plowman

Department of Management: Faculty Publications

Organizations have difficulty learning from rare and unusual events because of their inability to interpret these events. Because organizations develop habitual ways of interpreting events—often top down—they can easily miss the novelty of rare and unusual events, which prevents them from experiencing events “richly.” We propose a multilevel, multistaged model of organizational interpretation that highlights the important, but generally unacknowledged, role middle managers can play in helping organizations experience rare and unusual events richly. Our model accounts for the effect of cognitive biases and hierarchical context on organizational interpretation. Because of their proximity to the interpretations of both strategic and …

The Use Of Personality Test Norms In Work Settings: Effects Of Sample Size And Relevance, Robert P. Tett, Jenna R. (Fitzke) Pieper, Patrick L. Wadlington, Scott A. Davies, Michael G. Anderson, Jeff Foster

Department of Management: Faculty Publications

The value of personality test norms for use in work settings depends on norm sample size (N) and relevance, yet research on these criteria is scant and corresponding standards are vague. Using basic statistical principles and Hogan Personality Inventory (HPI) data from 5 sales and 4 trucking samples (N range = 394–6,200), we show that (a) N >100 has little practical impact on the reliability of norm-based standard scores (max=±10 percentile points in 99% of samples) and (b) personality profiles vary more from using different norm samples, between as well as within job families. Averaging across scales, T-scores based on …

The Leadership Of Emergence: A Complex Systems Leadership Theory Of Emergence At Successive Organizational Levels, Benyamin B. Lichtenstein, Donde Ashmos Plowman

Department of Management: Faculty Publications

Complexity science reframes leadership by focusing on the dynamic interactions between all individuals, explaining how those interactions can, under certain conditions, produce emergent outcomes. We develop a Leadership of Emergence using this approach, through an analysis of three empirical studies which document emergence in distinct contexts. Each of these studies identifies the same four “conditions” for emergence: the presence of a Dis-equilibrium state, Amplifying actions, Recombination/“Self-organization”, and Stabilizing feedback. From these studies we also show how these conditions can be generated through nine specific behaviors which leaders can enact, including: Disrupt existing patterns through embracing uncertainty and creating controversy, Encourage …

The Influence Of Leader Humor On Relationships Between Leader Behavior And Follower Outcomes, Robert P. Vecchio, Joseph E. Justin, Craig L. Pearce

Department of Management: Faculty Publications

Although it is widely suspected that a leader’s use of humor can have an enhancing effect on follower performance, relatively little empirical evidence has been gathered that clearly substantiates this belief (Duncan, Smeltzer, and Leap, 1990). Generally, scholarship devoted to the topic of humor in the workplace has been suggestive of how humor might impact group climate or organizational culture (Collinson, 1988; Holmes and Marra, 2002; Linstead, 1985; Lundberg, 1969; Robinson and Smith-Lovin, 2001) or build unit cohesion (Lennox-Terrion and Ashforth, 2002). In his early article, Malone (1980) argued that humor may contribute to enhancing both employee satisfaction and performance. …

Complexity Leadership In Bureaucratic Forms Of Organizing: A Meso Model, Mary Uhl-Bien, Russ Marion

Department of Management: Faculty Publications

We consider Complexity Leadership Theory in contexts of bureaucratic forms of organizing to describe how adaptive dynamics can work in combination with administrative functions to generate emergence and change in organizations. Complexity leadership approaches are consistent with the central assertion of the meso argument that leadership is multi-level, processual, contextual, and interactive. In this paper we focus on the adaptive function, an interactive process between adaptive leadership (an agentic behavior) and complexity dynamics (non-agentic social dynamics) that generates emergent outcomes (e.g., innovation, learning, adaptability) for the firm. Propositions regarding the actions of complexity leadership in bureaucratic forms of organizing are …

Authentic Leadership And Positive Psychological Capital: The Mediating Role Of Trust At The Group Level Of Analysis, Rachel Clapp-Smith, Gretchen Vogelgesang, James Avey

Department of Management: Faculty Publications

This study investigates the relationship between authentic leadership, trust, positive psychological capital (PsyCap), and performance at the group level of analysis. Data were collected from a small Midwestern chain of retail clothing stores, a context in which the needs for both authentic leadership and a positive sales staff are integral to the firm’s performance. Constructs were aggregated to the store (group) level to test relationships between perceptions of authentic leadership, trust in management, positive psychological capital, and performance. Trust in management was found to mediate the relationship between PsyCap and performance and to partially mediate the relationship be¬tween authentic leadership …

A Framework For Examining Leadership In Extreme Contexts, Sean T. Hannah, Mary Uhl-Bien, Bruce Avolio, Fabrice L. Cavarretta

Department of Management: Faculty Publications

In this review, we develop a framework to guide future research and to examine the execution of leadership in extreme contexts. We start by defining and distinguishing extreme contexts from crisis and other contexts. A five component typology is developed comprised of magnitude of consequences, form of threat, probability of consequences, location in time and physical or psychological–social proximity. We discuss the unique influences these components have on leadership processes in extreme contexts examining the relevance of organization types such as critical action and high reliability organizations. Further, we present a set of factors that may attenuate or intensify the …

Religious Discrimination And Racial Harassment: What Ever Happened To Marshawn Demur? -- Student Workbook, Gwendolyn Combs

Department of Management: Faculty Publications

The diversity of the domestic and global workforce is increasing due to the growing number of immigrants and the expansion of global operations. The management of religious differences and the interface of varying religious beliefs and management practices are profound concerns for many organizations and human resource professionals. Religious communities may be quite different in beliefs and practices, and this can influence employee interaction with formal and informal work practices and social norms. Additionally, response to religious differences can sometimes be intertwined with racial biases and attitude predispositions. This case will depict a particular organizational situation involving an employee’s religious …

The “Point” Of Positive Organizational Behavior, Fred Luthans, Bruce Avolio

Department of Management: Faculty Publications

Perhaps the most important “Point” we would like to make in this “Point-Counterpoint” on positive organizational behavior is the role that research must play in this evolving area of study. We follow this point on the importance of research by drawing from recent findings that indicate in discussions such as this point and counterpoint, that taking a positive approach leads to more in-depth inquiry, whereas a negative perspective leads to advocacy and in our view less learning potential. Thus, the positive perspective we take in this “Point” piece is to identify and make a deep inquiry into the major issues …

Leadership: Current Theories, Research, And Future Directions, Bruce Avolio, Fred Walumbwa, Todd J. Weber

Department of Management: Faculty Publications

This review examines recent theoretical and empirical developments in the leadership literature, beginning with topics that are currently receiving attention in terms of research, theory, and practice. We begin by examining authentic leadership and its development, followed by work that takes a cognitive science approach. We then examine new-genre leadership theories, complexity leadership, and leadership that is shared, collective, or distributed. We examine the role of relationships through our review of leader member exchange and the emerging work on followership. Finally, we examine work that has been done on substitutes for leadership, servant leadership, spirituality and leadership, cross-cultural leadership, and …

The Challenge Of Leading On Unstable Ground: Triggers That Activate Social Identity Faultlines, Donna Chrobot-Mason, Marian N. Ruderman, Todd J. Weber, Chris Ernst

Leadership Institute: Faculty Publications

Today’s leaders face unprecedented challenges in attempting to manage interactions between social identity group members with a history of tension in society at large. Research on faultlines suggests that social identity groups often polarize in response to events that make social identity salient, resulting in negative work outcomes. The current research extends the faultlines literature by examining precipitating events (triggers) that activate a faultline. Qualitative interview data were collected from two samples of employees working in multiple countries to identify events that had resulted in social identity conflicts. In the first study (35 events), an exploratory approach yielded a typology …

Not All Conscientiousness Scales Change Alike: A Multimethod, Multisample Study Of Age Differences In The Facets Of Conscientiousness, Joshua J. Jackson, Tim Bogg, Kate E. Walton, Dustin Wood, Peter D. Harms, Jennifer Lodi-Smith, Grant W. Edmonds, Brent W. Roberts

Leadership Institute: Faculty Publications

Previous research has shown that traits from the domain of conscientiousness tend to increase with age. However, previous research has not tested whether all aspects of conscientiousness change with age. The present research tests age differences in multiple facets of conscientiousness (industriousness, orderliness, impulse control, reliability, and conventionality) using multiple methods and multiple samples. In a community sample (N = 274) and a representative statewide sample (N = 613) of 18- to 94-year-olds, self-reported industriousness, impulse control, and reliability showed age differences from early adulthood to middle age, whereas orderliness did not. The transition into late adulthood was …

Religious Discrimination And Racial Harassment: What Ever Happened To Marshawn Demur? -- Instructor’S Manual, Gwendolyn Combs

Department of Management: Faculty Publications

Case Learning Objectives:
Establish the basis for and recognition of potential d nn isparate treatment and disparate impact situations in the workplace.
Analyze the legal requirements for employers in considering and/or accommodating employee religious beliefs and preferences in the workplace.
Examine the interface of judicial precedent, legislative intent, Title VII and organizational policy/managerial decision-making.
Recognize the roles and responsibilities of human resource (HR) professionals in addressing these issues.

Target Audience: Undergraduate and graduate level students who have a basic background in HR management and equal employment/diversity issues.

This case works best in conjunction with the study of equal employment opportunity, …

Organizational Narcissism And Virtuous Behavior, Dennis Duchon, Brian Drake

Department of Management: Faculty Publications

Extreme narcissistic organizations are unable to behave ethically because they lack a moral identity. While such organizations are not necessarily unethical intentionally, they become self-obsessed and use a sense of entitlement, self-aggrandizement, denial, and rationalizations to justify anything they do. Extreme narcissistic organizations might develop formal ethics programs, but such programs will have little effect on behavior.

Learning Motivation And Transfer Of Human Capital Development: Implications From Psychological Capital, Gwendolyn Combs, Fred Luthans, Jakari Griffith

Department of Management: Faculty Publications

In this chapter we have attempted to expand the application and utility of the newly emerging core construct of psychological capital to an area critically important to high performance organizations. More specifically, the enormous organizational resources devoted to building and sustaining human capital through employer-sponsored or delivered learning and education programs demands continued analysis and investigation of how to ensure the effectiveness of such programs. Learning motivation (antecedent) and transfer of learning (outcome) are two particularly challenging elements in the learning/education program development formula that if addressed correctly can minimize failure and maximize success.

In developing and sustaining human capital, …

Psychological Ownership: Theoretical Extensions, Measurement, And Relation To Work Outcomes, James B. Avey, Bruce Avolio, Craig Crossley, Fred Luthans

Department of Management: Faculty Publications

Viewing psychological ownership as a positive resource for impacting human performance in organizations, the present study investigated the components of an expanded view of psychological ownership. Confirmatory factor analyses on a proposed measure of psychological ownership provided support for a positively-oriented, ‘‘promotion-focused’’ aspect of psychological ownership comprised of four dimensions: self-efficacy, accountability, sense of belongingness, and self-identity. In addition, territoriality was examined as a unique and more ‘‘prevention-focused’’ form of ownership. Practical implications and suggestions for future research on psychological ownership and positive organizational behavior conclude the article.

Inquiry Unplugged: Building On Hackman’S Potential Perils Of Pob, Fred Luthans, Bruce Avolio

Department of Management: Faculty Publications

In this rejoinder to Hackman’s counterpoint piece on positive organizational behavior (POB), we again take a positive, inquiry approach. We address and build out each of his identified potential perils with the aim of accelerating the journey of POB understanding, research, and application.

Team Level Positivity: Investigating Positive Psychological Capacities And Team Level Outcomes, Bradley J. West, Jaime L. Patera, Melissa K. Carsten

Department of Management: Faculty Publications

The movement toward positive psychology has uncovered the important role that positivity plays in both individual and organizational success. Given that work teams are becoming increasingly embedded in organizational structures, it is surprising that few researchers have investigated positivity at the team level. The present study examines the emergence of team level positive psychological capacities and their relationship with team outcomes (e.g., cohesion, cooperation, coordination, and conflict and team satisfaction) during two team sessions. Results from 101 teams suggest that team optimism is an important predictor of team outcomes when teams are newly formed, whereas team resilience and team efficacy …

Operations Research Methodology Life Cycle Trend Phases As Recorded In Journal Articles, Marc J. Schniederjans, A. M. Schniederjans, D. G. Schniederjans

Department of Management: Faculty Publications

This paper applies life cycle concepts to forecast and explore trends in the publication rates of operations research (OR) methodology journal articles. The confirmatory part of this study seeks to show the accuracy of life cycles to forecast a trend for a single OR methodology. The exploratory part of this study extends the use of life cycle forecasting to a broader collection of OR methodologies. This part of the study entails a collection of keywords for OR methodologies from over 8,000 journal articles. The results show a life cycle can be used to forecast a trend in OR journal article …