Management Information Systems Commons^™

A Work System Front End For Object-Oriented Analysis And Design, Steven Alter, Narasimha Bolloju

Business Analytics and Information Systems

This paper proposes that basic ideas from the work system theory (WST) and the work system method (WSM) might serve as a front end to object-oriented analysis and design (OOAD), thereby providing a path from business-oriented descriptions to formal, technical specifications. After describing the background motivation and summarizing work system concepts, the paper uses a hiring system example to show how two tools from WSM can be used as a front end for OOAD, in effect, a step before creating use case diagrams and other types of Unified Modeling Language (UML) artifacts. Potential benefits of this approach stem from a …

Technology Triage: Assessing And Managing Library Systems And Projects, Michael Rodriguez

Published Works

"Technology Triage" presents triage as a framework by which to manage and assess information technology systems and projects in small academic libraries. Drawing on the triage methodology and examples presented in this chapter, library technology managers are better able to assess, prioritize, and manage technology repairs and enhancements in the high-stakes, low-budget environments of many small or rural academic libraries. Triage enables managers to allocate scarce personnel, time and resources with maximal efficiency to obtain the best results for staff and end users.

The Qualitative And Quantitative Effects Of Patient Centered Medical Home In The Veterans Health Administration, Samuel N. Lovejoy, Eric Stalnaker, William K. Willis, Alberto Coustasse

Management Faculty Research

Since the 1990’s, the Veteran’s Health Administration (VHA) has implemented a system of primary care that has been considered some of the best care that can be offered (Klein, 2011). The Patient Center Medical Home (PCMH) Model, also called “Patient Aligned Care Team” (PACT) in the VHA, has been coordinating and integrating services which ensure optimal health outcomes at an acceptable value (Bidassie, Davies, Stark, & Boushon, 2014).

PACT was created in 2010, building on 20 years of the VHA transforming from a loosely based system of inpatient services to a provider of outpatient primary care for veterans. From 2010 …

Toward An Ontology Of Workarounds: A Literature Review On Existing Concepts, Nina Röder, Manuel Wiesche, Michael Schermann, Helmut Krcmar

Information Systems and Analytics

While workarounds are studied frequently in information systems research, a coherent and interrelated structure to organize the knowledge of the field is still missing. In this study, we provide a first step towards an ontology of workarounds in order to enable researchers to study the relationships among the core concepts. By identifying existing literature, we discover three gaps in workaround research: (1) lack of conceptual consensus, (2) fragmentation and (3) static perspective. To advance theory, we provide an overview of different types of workarounds that are frequently used in literature. Based on these findings we derive core concepts of workarounds …

Does Advertising Indicate Product Quality? Evidence From Prelaunch And Postlaunch Advertising In The Movie Industry, Reo Song, Sungha Jang, Gangshu (George) Cai

Information Systems and Analytics

Literature on the informative role of advertising indicates that advertising quantity can serve as an indicator of product quality. As product life cycles grow shorter, firms in many industries spend significant amounts on advertising during the prelaunch period to create large initial demand. Thus, the role of prelaunch advertising may differ from that of postlaunch advertising, and a proper understanding of these differences is important. This study provides an empirical investigation of whether advertising is a reliable indicator of quality before and after product launches, using the data from the movie industry. Analyses of 1078 movies released during 2003–2011 show …

Supply Chain Strategy And The Role Of Suppliers: Evidence From The Indian Sub-Continent, Muhammad Shakeel Sadiq Jajja, Vijay R. Kannan, Shaukat Ali Brah, Syed Zahoor Hassan

Management Faculty Publications

Supply chain strategy is widely recognized as being a crucial component of a broader corporate strategy. However, the relationships between a firm’s strategic supply chain focus, the tactical orientation of its suppliers, and the firm’s performance, are less well understood. Much of what is known is also based on developed country contexts. This study empirically examines relationships between a buying firm’s supply chain strategy and operational dimensions of its suppliers in a developing country context.

Using The Default Option Bias To Influence Decision-Making While Driving, Klaus Goffart, Michael Schermann, Christopher Kohl, Jörg Preißinger, Helmut Krcmar

Information Systems and Analytics

Gaining a better understanding of human–computer interaction in multiple-goal environments, such as driving, is critical as people increasingly use information technology to accomplish multiple tasks simultaneously. Extensive research shows that decision biases can be utilized as effective cues to guide user interaction in single-goal environments. This article is a first step toward understanding the effect of decision biases in multiple-goal environments. This study analyzed data from a field experiment during which a comparison was made between drivers’ decisions on parking lots in a single-goal environment and drivers’ decisions in a multiple-goal environment when being exposed to the default option bias. …

E-Government Initiatives Case Study: New Models For Success, Douglass P. Smith

International Journal of Applied Management and Technology

This case study examines the efforts of a mid-tier, cabinet-level state agency to transform its constituency services to be more effective using information technology. The agency, based in a rural Midwestern state, faced increased scrutiny to raise accuracy, lower wait times, decrease expenditures, increase constituency satisfaction, and expand services to the state. To meet these challenges, the agency conducted a series of meetings to determine best possible opportunities for change and decided that technology solutions, which supported their business vision of the future, would be the foundation for that change. Redesigning core organizational processes—using several technologies such as e-commerce, content …

Updated Tables And Figures For Ec 844 Nebraska Wheat Prices And Basis Patterns, Cory Walters, Jessica J. Groskopf

Extension Farm and Ranch Management News

No abstract provided.

Updated Tables And Figures For Ec 846 Nebraska Cash Corn Prices And Basis Patterns, Cory Walters, Jessica J. Groskopf

Extension Farm and Ranch Management News

No abstract provided.

Department Of Information Systems & Supply Chain Management Annual Report, 2015-2016, Raj Soin College Of Business, Wright State University

ISSCM Annual Reports

A fifty-nine page 2015-2016 annual report from the Department of Information Systems and Supply Chain Management in the Raj Soin College of Business at Wright State University.

An Analysis Of The Relationship Between Security Information Technology Enhancements And Computer Security Breaches And Incidents, Linda Betz

CCAC Theses and Dissertations

Financial services institutions maintain large amounts of data that include both intellectual property and personally identifiable information for employees and customers. Due to the potential damage to individuals, government regulators hold institutions accountable for ensuring that personal data are protected and require reporting of data security breaches. No company wants a data breach, but finding a security incident or breach early in the attack cycle may decrease the damage or data loss a company experiences. In multiple high profile data breaches reported in major news stories over the past few years, there is a pattern of the adversary being inside …

Storyboarding For Invention: Layering Modes For More Effective Transfer In A Multimodal Composition Classroom, Jon Balzotti

Faculty Publications

This article describes an innovative pedagogical technique for multimodal composition courses: the use of storyboarding as an invention tool across multiple composition platforms. Student response data and our textual analysis of their multimodal texts over a two-year period reveal some challenges when new media projects are taught alongside traditional essay writing. Our research also shows that basic writing students were more likely to see similarities between the two assignments when they were asked to use a similar process of invention. Utilizing composition concepts in tandem to compose two similar but different products (essay and video) that ostensibly reside in different …

Rhetoric, Spectacle, And Mechanized Amusement At The World’S Columbian Exposition, Jonathan Mark Balzotti

Faculty Publications

This essay focuses on the disruptive qualities of public entertainment and public spectacle at the 1893 Columbian exposition. I use my analysis of different fairgoers’ responses to explore the ways public spectacle, even in its most commercialized form, can lead to a rhetorical response from the audience where alternative views of culture are made available. Rather than seeing spectacle as empty theatricality, I argue that in certain cases spectacle may speak more loudly than plot, character, and script. Just as the backdrop for a theatrical dialogue can change the story, so too can spectacle alter the story being told, and, …

Patient Portals: Achieving Technology Acceptance And Meaningful Use In Independent Physician-Managed Practices, Kimberly W. Bartholomew

CCAC Theses and Dissertations

As the bulk of medical health records shift from paper-based file systems to electronic formats, the promise of the transformation process called healthcare reform included adding efficiencies to medical practice workflows, lower costs, improved quality of care and most important, and the freeing of patient information from traditional propriety silos. With this incoming largess of protected health information data now viewable through online patient portals, patients can be empowered to become educated and active in their own health care decisions, but only if they have admission to their information. A digital divide currently exists in many medical practices where only …

A Response To The Ais Bright Ict Initiative, Glen Sagers, Douglas P. Twitchell

IT and Supply Chain Management Faculty Publications and Presentations

In 2015, the President of the Associate for Information Systems introduced the Bright ICT Initiative (Lee 2015), which provides a framework for improving Internet security based on four principles: origin responsibility, deliverer responsibility, rule-based digital search warrants, and traceable anonymity. We review these principles and show that at least three of these principles are at odds with the United Nation's Universal Declaration of Human Rights and the founding principles of the Internet and may actually decrease individual security. We conclude giving suggestions for developing principles more in line with human rights.

Automated Feedback As A Convergence Tool, Tim Chenoweth, Karen Corral, Kit Scott

IT and Supply Chain Management Faculty Publications and Presentations

This study evaluates two content delivery options for teaching a programming language to determine whether an asynchronous format can achieve the same learning efficacy as a traditional lecture (face-to-face) format. We use media synchronicity theory as a guide to choose media capabilities to incorporate into an asynchronous tutorial used asynchronously. We conducted an experiment with 49 students from three classes of a web development class at an American university. Our results suggest that an asynchronous tutorial can achieve the same learning outcomes as a traditional lecture format by using automated feedback for convergence. Somewhat surprisingly, we found that performance did …

Measurement And Outcomes Of Identity Communication In Virtual Teams, Susan A. Brown, Sherry M. B. Thatcher, David W. Wilson

Faculty Publications

Virtual teams play an important role in the modern economy, and many organizations struggle to overcome the weaknesses inherent in technologymediated work. Drawing from a strong empirical foundation for identity-related outcomes in nonmediated settings, we propose that perceived virtual identity communication accuracy positively impacts virtual team trust and performance. We further propose that capabilities of the communication medium can either support or hinder perceived virtual identity communication accuracy. In three studies with a cumulative sample of N=410, this research-in-progress paper reports on the first phase of a two-phase study. We develop survey scales for a medium’s identity communication capabilities and …

Mitigating Bias Blind Spot Via A Serious Video Game, Elena Bessarabova, Cameron W. Piercy, Shawn King, Cindy Vincent, Norah E. Dunbar, Judee K. Burgoon, Claude H. Miller, Matthew Jensen, Aaron Elkins, David W. Wilson, Scott N. Wilson, Yu-Hao Lee

Faculty Publications

We employed a serious video game to train participants on bias blind spot (BBS), capturing training effects on BBS mitigation and knowledge at three points in time. Experiment 1 (N ¼ 703) compared the effects of hybrid training (a combination of implicit and explicit training) to implicit training; Experiment 2 (N ¼ 620) tested the effects of just-in-time versus delayed feedback; and Experiment 3 (N ¼ 626) examined the effects of singleplayer versus multiplayer learning environments. We also tested differences in game duration (30 vs. 60 min play) and repetition (single vs. repeated play). Overall, the video game decreased BBS …

Application Of Expectancy Violations Theory To Communication With And Judgments About Embodied Agents During A Decision-Making Task, Judee K. Burgoon, Joseph Bonito, Paul Benjamin Lowry, Sean Humphreys, Gregory D. Moody, James Gaskin, Justin Giboney

Faculty Publications

Because users treat embodied agents (EAs) as social actors, users hold expectations about human-to-EA communication (HtEAC) similar to those in human-to-human communication. This study extends Expectancy Violations Theory (EVT) to examine how different forms of interfaces that confirm or violate user expectations affect the communication process, social judgments, ability to influence, and accuracy of recall associated with HtEAC. Positive violations of expectancy are acts or characteristics of the EA that are unexpected but evaluated favorably by the human partner. Results suggest that when the EA deviates from expectations, effects on the HtEAC process and related outcomes can be more pronounced. …

Time-Chunking And Hyper-Refocusing In A Digitally-Enabled Workplace: Six Forms Of Knowledge Workers, James E. Gaskin, Tanner Skousen

Faculty Publications

Until the turn of the millennium, switching tasks required moving locations or reconfiguring physical workspaces. However, contemporary digital tools and workspaces allow knowledge workers to perform an increasingly diverse set of tasks, with an increasingly extending arm of influence, all from the same physical location without any physical reconfigurations or traversing of physical space. Along with this increased ambidexterity comes an increase in the quantity and frequency of demands on the time of knowledge workers. This digitalization of work now tethers their ability to perform largely to their ability to intensely focus in small chunks, and then “hyperjump” that focus …

Integrating Facial Cues Of Threat Into Security Warnings–An Fmri And Field Study, David Eargle, Dennis Galletta, C. Brock Kirwan, Anthony Vance, Jeffrey L. Jenkins

Faculty Publications

Security risks often occur because insiders fail to react appropriately to security warnings, due to inattention to the warnings. This study extends security warning design research that has investigated the impact of different designs, including different symbols of threat such as yellow triangles and exclamation marks.

This work uses media naturalness theory in an attempt to boost user engagement with security warnings. We integrated validated images of facial expressions depicting fear and disgust, which signaled an environmental threat, into a browser security warning. An fMRI study (N=23) revealed activity located in the right amygdala to be differentially associated among warnings …

More Than Meets The Eye: How Oculometric Behaviors Evolve Over The Course Of Automated Deception Detection Interactions, Jeffrey G. Proudfoot, Jeffrey L. Jenkins, Judee K. Burgoon, Jay F. Nunamaker

Faculty Publications

Eye-tracking technology has exhibited promise for identifying deception in automated screening systems. Prior deception research using eye trackers has focused on the detection and interpretation of brief oculometric variations in response to stimuli (e.g., specific images or interview questions). However, more research is needed to understand how variations in oculometric behaviors evolve over the course of an interaction with a deception detection system. Using latent growth curve modeling, we tested hypotheses explaining how two oculometric behaviors—pupil dilation and eye-gaze fixation patterns—evolve over the course of a system interaction for three groups of participants: deceivers who see relevant stimuli (i.e., stimuli …

Limited Information And Quick Decisions: Consumer Privacy Calculus For Mobile Applications, Mark Jeffrey Keith, Jeffrey Babb, Christopher P. Furner, Amjad Abdullat, Paul Benjamin Lowry

Faculty Publications

Mobile applications (also known as “apps”) have rapidly grown into a multibillion-dollar industry. Because they are available through devices that are “always on” and often with the user, users often adopt mobile apps “on the fly” as they need them. As a result, users often base their adoption and disclosure decisions only on the information provided through the mobile app delivery platform (e.g., the Apple App Store™ or Google Play™). The fact that using a mobile app often requires one to disclose an unprecedented combination of personal information (e.g., location data, preferences, contacts, calendars, browsing history, music library) means that …

Enterprise It Asset Disposition: An Overview And Tutorial, Shu Z. Schiller, Jeff Merhout, Rike Sandlin

Management Information Systems Faculty Publications

Enterprise IT Asset Disposition (ITAD) addresses the recovery and recycling of an enterprise’s IT assets that are near or at the end of their lifecycle. The aim of ITAD is to maximize the value of investment over the IT asset’s entire lifecycle while guaranteeing data security and protecting against environmental liability. Regulatory requirements mandate specific disposal methods for computing assets, and enterprises face significant risks if they fail to comply. Despite the critical importance of ITAD, many enterprises lack a clear understanding of ITAD and its regulations and struggle with the management of ITAD processes. One solution to this challenge …

An Investigation Of Socio-Technical Components Of Knowledge Management System (Kms) Usage, Noel Wint Jr.

CCAC Theses and Dissertations

Existing literature indicates that although both academics and practitioners recognize knowledge management (KM) as a source of competitive advantage, users are not always willing to use a knowledge management system (KMS). Because of the social nature of knowledge transfer, a KMS can be considered a socio-technical system. Many explanations have been presented for this failure to utilize the KMS. These explanations include a number of the socio-technical factors relating to people, processes, and technologies. While these factors may have significant explanatory power when examined independently, existing studies have not sufficiently addressed the interactions among all three socio-technical factors or their …

Understanding The Impact Of Hacker Innovation Upon Is Security Countermeasures, Sean M. Zadig

CCAC Theses and Dissertations

Hackers external to the organization continue to wreak havoc upon the information systems infrastructure of firms through breaches of security defenses, despite constant development of and continual investment in new IS security countermeasures by security professionals and vendors. These breaches are exceedingly costly and damaging to the affected organizations. The continued success of hackers in the face of massive amounts of security investments suggests that the defenders are losing and that the hackers can innovate at a much faster pace.

Underground hacker communities have been shown to be an environment where attackers can learn new techniques and share tools pertaining …

Using Voicethread As An Ice Breaker Assignment, Curtis Izen

Publications and Research

No abstract provided.

Towards A New Gis Maturity Model: An Organizational Usage Perspective, Omer Abdulaziz Alrwais

CGU Theses & Dissertations

The first condition required for an Information Technology (IT) system to produce value is that it be used by its designated target group of users. Despite the prevalence of “system use” in IS literature, it has been often limited to the individual level. The organizational perspective is rarely considered. This dissertation focuses on system usage in the GIS domain through an organizational lens. GIS is a technology with the potential to transform government by enhancing business processes and providing a platform to manage spatial and non-spatial data, which is expected to result in better decision-making. However, little is known about …

A Systems Approach To Evaluation Metrics: A Case Study Of Salvation Farms, Julia D. Scheier

Capstone Collection

This paper examines how integrating systems thinking into nonprofit work and evaluation metrics can help to advance an organization’s mission and clarify that mission to the public. The researcher will utilize her practicum site at Salvation Farms, a small nonprofit in northern Vermont, as a case study to observe the extent to which this organization utilizes systems thinking and how current evaluation metrics can be improved to more effectively inform and involve the community. Salvation Farms’ mission, after all, is to build greater resilience into Vermont’s food system through agricultural surplus management.

The researcher offers a literature review on systems …