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Management Information Systems Commons™

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2015

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Articles 271 - 299 of 299

Full-Text Articles in Management Information Systems

Information And Communication Technologies (Ict): Components, Dimensions, And Its Correlates, Alexander N. Chen, J. Gabriel Dominguez Castillo, Katherine Ligon Jan 2015

Information And Communication Technologies (Ict): Components, Dimensions, And Its Correlates, Alexander N. Chen, J. Gabriel Dominguez Castillo, Katherine Ligon

Journal of International Technology and Information Management

Information and Communication Technologies (ICT) has been identified as one of the crucial factors that affect teaching effectiveness and student learning worldwide. UNESCO, many international organizations, and many governments emphasized the importance of ICT and try to incorporate ICT into education systems. This study examined self-assessed computer competency in thirteen ICT areas from two samples, e.g., the United States and Mexico. Reliability tests were conducted, and rank analysis was done among them. By using factor analysis, these thirteen areas were grouped into three categories: “basic ICT skills”; “advanced ICT skills;” and “multimedia skills and attitudes towards ICT”. Subjects showed the …

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Comparing Mobile Apps Usability Characteristics For Designers And Users, Teuta Cata, Ben Martz Jan 2015

Comparing Mobile Apps Usability Characteristics For Designers And Users, Teuta Cata, Ben Martz

Journal of International Technology and Information Management

As the mobile device market grows, so grows the commercial market and therefore the subsequent development of applications for this medium. As this rush to develop apps continues to grow, the search continues for what characteristics will help mobile apps be adopted and continued to be used. This exploratory study looks to see if there are differences between how users of mobile applications and developers of mobile applications perceive these characteristics. The results of our study identified areas of statistically significant differences on key design characteristics between mobile application designers with mobile applications users. More interestingly, a detailed analysis found …

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Long Term Factors Of Internet Diffusion In Sub-Saharan Africa: A Panel Co- Integration Analysis, Vasudeva N. R. Murthy, Ravi Nath, Mina Soleimani Jan 2015

Long Term Factors Of Internet Diffusion In Sub-Saharan Africa: A Panel Co- Integration Analysis, Vasudeva N. R. Murthy, Ravi Nath, Mina Soleimani

Journal of International Technology and Information Management

Identifying factors that influence the diffusion of the Internet is paramount for researchers as well as policy makers in articulating strategies to improve the availability and subsequent use of the Internet. Most existing empirical studies have focused on this problem by analyzing diffusion data for countries for one fixed year and identified variables affecting the Internet diffusion. These variables, generally, come from the economic, technological, policy, culture, and human capital realms. These results have provided a good “snapshot” of what factors are important towards the diffusion of the Internet and the results tend to vary for studies conducted in different …

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Table Of Contents Jan 2015

Table Of Contents

Journal of International Technology and Information Management

No abstract provided.

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From The Desk Of The Editor Jan 2015

From The Desk Of The Editor

Journal of International Technology and Information Management

No abstract provided.

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Unknown Exception Handling Tool Using Humans As Agents, Mwaka Mahanga Jan 2015

Unknown Exception Handling Tool Using Humans As Agents, Mwaka Mahanga

UNF Graduate Theses and Dissertations

In a typical workflow process, exceptions are the norm. Exceptions are defined as deviations from the normal sequence of activities and events. Exceptions can be divided into two broad categories: known exceptions (i.e., expected and predefined deviations) and unknown exceptions (i.e., unexpected and undefined deviations). Business Process Execution Language (BPEL) has become the de facto standard for executing business workflows with the use of web services. BPEL includes exception handling methods that are sufficient for known exception scenarios. Depending on the exception and the specifics of the exception handling tools, processes may either halt or move to completion. Instances of …

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Roles Of Information Technology In Supply Chain Management, Akhadian S. Harnowo Jan 2015

Roles Of Information Technology In Supply Chain Management, Akhadian S. Harnowo

College of Graduate Studies: Theses & Dissertations

Supply Chain Information Technology (SCIT) is a key enabler of effective supply chain management (SCM) activities. In 2013, $300 billion was spent on SCIT by firms globally, an increase by 1.8% and 3.8% compared to 2012 and 2011, respectively. With such significant investments, firms face risks of eroded financial performance if SCIT does not perform as expected. In fact, there is a mix of evidence with some firms benefiting from SCIT while others failing to benefit from investing in SCIT. Despite substantial research relating to utilizing information technology in a SCM context, the impact of SCIT on firm performance remains …

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The Impact Of Cloud Computing In Supply Chain Collaborative Relationships, Collaborative Advantage And Relational Outcomes, Maria E. Aviles Jan 2015

The Impact Of Cloud Computing In Supply Chain Collaborative Relationships, Collaborative Advantage And Relational Outcomes, Maria E. Aviles

College of Graduate Studies: Theses & Dissertations

The purpose of this study is to explore the collaborative advantages and relational outcomes that organizations obtain from having strong collaborative relationships. With business competing as supply chains of multiple relationships, the reliance on inter-firm relationships has increased and become central strategy for organizations. Logistics computing technologies in the cloud may facilitate collaboration in the supply chain, although there are conflicting viewpoints regarding cloud viability. This study also evaluates the effect that cloud computing technology has on collaborative advantage and relational outcomes in small and large organizations. The model developed here is based on a cross-disciplinary theoretical perspective, which combines …

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Business Processes Management In The Netherlands And Portugal: The Effect Of Bpm Maturity On Bpm Performance, Kevin J. Janssen, Pascal Ravesteyn Jan 2015

Business Processes Management In The Netherlands And Portugal: The Effect Of Bpm Maturity On Bpm Performance, Kevin J. Janssen, Pascal Ravesteyn

Journal of International Technology and Information Management

In the last decade, business process management (BPM) has become essential for corporations to maintain their control over business processes. Therefore it is highly important for companies to know which factors influence business process performance. Consequently, this study focuses on the relationship between BPM maturity and BPM performance. The paper aims to determine (1) whether BPM maturity has a significant effect on BPM performance and (2) whether there is a significant difference between a country that is in a relatively more mature stadium with regard to BPM practices and one that is still going through an adapting phase. In this …

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Factors Influencing Students’ Attitudes To Computer Utilization In Tertiary Institutions: An Exploratory Study, Samuel A. Ejiaku Jan 2015

Factors Influencing Students’ Attitudes To Computer Utilization In Tertiary Institutions: An Exploratory Study, Samuel A. Ejiaku

Journal of International Technology and Information Management

Students today need to have computer knowledge and skills to enable them perform their task at school and their jobs. This presents a challenge to universities on how to provide computer education to their students. This challenge is even more critical for students in developing countries. Few studies have been done on attitude of students’ use of computers in a university environment using a well-grounded technology acceptance mode. The purpose of this study is to find the factors that influence student attitude in the acceptance and use of computers in tertiary institutions in emerging economies using the Theory of Planned …

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Conceptual Model For Successful Implementation Of Big Data In Organizations, Mohanad Halaweh, Ahmed E. Massry Jan 2015

Conceptual Model For Successful Implementation Of Big Data In Organizations, Mohanad Halaweh, Ahmed E. Massry

Journal of International Technology and Information Management

The term ‘big data’ has gained huge popularity in recent years among IT professionals and academicians. Big data describes the massive amount of data that can be processed and analyzed using technology to gain business values that will help organizations to achieve competitive advantages. The current paper aims to develop a holistic model that includes the factors that would affect the success or failure of the implementation of big data in organizations. Furthermore, this research examines the opportunities that organizations would attain from implementing big data, as well as the challenges that could hinder this implementation. The proposed model provides …

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An Adaptive Neuro-Fuzzy System With Semi-Supervised Learning As An Approach To Improving Data Classification: An Illustration Of Bad Debt Recovery In Healthcare, Donghui Shi, Jozef Zurada, Jian Guan, Sandeep Goyal Jan 2015

An Adaptive Neuro-Fuzzy System With Semi-Supervised Learning As An Approach To Improving Data Classification: An Illustration Of Bad Debt Recovery In Healthcare, Donghui Shi, Jozef Zurada, Jian Guan, Sandeep Goyal

Journal of International Technology and Information Management

Business analytics has become an increasingly important priority for organizations today as they strive to achieve greater competitiveness. As organizations adopt business practices that rely on complex, large-scale data, new challenges also emerge. A common situation in business analytics is concerned with appropriate and adequate methods for dealing with unlabeled data in classification. This study examines the effectiveness of a semi-supervised learning approach to classify unlabeled data to improve classification accuracy rates. The context for our study is healthcare. The healthcare costs in the U.S. have risen at an alarming rate over the last two decades. One of the causes …

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Mobile App Installation: The Role Of Precautions And Desensitization, Mark A. Harris, Amita Goyal Chin, Robert Brookshire Jan 2015

Mobile App Installation: The Role Of Precautions And Desensitization, Mark A. Harris, Amita Goyal Chin, Robert Brookshire

Journal of International Technology and Information Management

The purpose of this research is to investigate precautions that consumers take before installing mobile apps and consumer’s potential desensitization to excessive app permission requests. Through a survey of 209 participants, a prediction model was created that attempts to predict whether respondents would download applications asking for excessive permissions. The model results indicate those that take more precautions are less likely to download apps requesting excessive permissions. However, the precautions taken by participants may be inadequate and may leave consumers with a false since of security. Another key finding with the support of Communication Theory and the C-HIP Model is …

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Ethical Hacking Pedagogy: An Analysis And Overview Of Teaching Students To Hack, Regina D. Hartley Jan 2015

Ethical Hacking Pedagogy: An Analysis And Overview Of Teaching Students To Hack, Regina D. Hartley

Journal of International Technology and Information Management

An area that is being scrutinized as a more effective method of educating and preparing security professionals is that of ethical hacking. The purpose of this research is to examine a more proactive approach to adequately prepare future information security professionals. Future careers in security may require that professionals be equipped with the necessary skill sets to combat an ever-growing presence of unwanted activity throughout the Internet. Many argue that future information security professionals need to have the same skill sets as attackers in order to adequately recognize and defend networks from intrusion. This research defines ethical hacking and examines …

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Intrinsic Motivation And Information Systems Security Policy Compliance In Organizations, Yurita Yakimin Abdul Talib Jan 2015

Intrinsic Motivation And Information Systems Security Policy Compliance In Organizations, Yurita Yakimin Abdul Talib

Theses and Dissertations

Incidents of computer abuse, proprietary information leaks and other security lapses have been on the increase. Most often, such security lapses are attributed to internal employees in organizations subverting established organizational IS security policy. As employee compliance with IS security policy is the key to escalating IS security breaches, understanding employee motivation for following IS security policy is critical. In addition to several types of extrinsic motives noted in prior studies, including sanctions, rewards, and social pressures, this study adds that an important contributing intrinsic factor is empowerment. Per Thomas and Velthouse’s (1990) intrinsic motivation model, empowerment is the positive …

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Mapping Relational Algebra Operators Into Sql Queries: A Database Case Study, John N. Dyer, Camille F. Rogers Jan 2015

Mapping Relational Algebra Operators Into Sql Queries: A Database Case Study, John N. Dyer, Camille F. Rogers

Information Systems & Analytics: Faculty Publications

Relational algebra operators and mapping to resulting structured query language (SQL) queries are among the most important concepts and skills for students taking a course in database design and implementation, especially those majoring in IS/IT. The most typical relational algebra operators mapped to foundational SQL include unions and intersections, as well as other relational operators applied to these operators, including differences and various joins. Unfortunately, few textbooks or external resources provide ample opportunity for students to apply the full set of most common relational algebra operators mapped to resulting SQL over a single unified case. Most database textbooks exemplify each …

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A Post Publication Review Of “Is Project Risks As Emergent Phenomena: Towards A Model Of Risk Escalation And Its Management”, Michael J. Cuellar, Nipon Parinyavuttichai, Angela Y. Lin Jan 2015

A Post Publication Review Of “Is Project Risks As Emergent Phenomena: Towards A Model Of Risk Escalation And Its Management”, Michael J. Cuellar, Nipon Parinyavuttichai, Angela Y. Lin

Information Systems & Analytics: Faculty Publications

A short post publication review of a recent AJIS paper.

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Special Section: Economics, Electronic Commerce, And Competitive Strategy, Eric K. Clemons, Rajiv M. Dewan, Robert John Kauffman Jan 2015

Special Section: Economics, Electronic Commerce, And Competitive Strategy, Eric K. Clemons, Rajiv M. Dewan, Robert John Kauffman

Research Collection School Of Computing and Information Systems

The title of this year;s special section of selected papers, whose initial versionswere presented at the “Economics and Electronic Commerce,” and “Information Technologyand Competitive Strategy” mini-tracks of the 2001 Hawaii International Conferenceon Systems Science (HICSS), reflects the increasing convergence of ideas fromEconomics and Information Systems (IS) research. This convergence has been occurringover the last several years and is related to the developments in e-commerce. ISresearch has been rapidly coming of age, driven by the ever-increasing importance ofinformation technology (IT) in the marketplace, and the need for managers, investors,policy-makers, and the public to understand how to more effectively navigate in ourhighly …

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Resource Planning In Engineering Services Firms, Vincent Hargaden, Jennifer K. Ryan Jan 2015

Resource Planning In Engineering Services Firms, Vincent Hargaden, Jennifer K. Ryan

Department of Supply Chain Management and Analytics: Faculty Publications

We develop a model to enable engineering professional services firms to improve the management of their competitive resources, i.e., skilled engineers, to be better able to respond to customer demand. The model was informed by semistructured interviews with senior executives from engineering, information technology (IT) services and technical consulting firms. As a result, we capture many of the complexities associated with the resource planning process in the professional engineering services sector. In the resulting model, the key attributes of supply, demand, and operations constraints are identified. Based on information obtained from the interviews, a number of test firms are created.We …

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A Multi-Experimental Examination Of Analyzing Mouse Cursor Trajectories To Gauge Subject Uncertainty, Jeffrey L. Jenkins, Ross Larsen, Robert Bodily, Daniel Sandberg, Parker Williams, Steve Stokes, Spencer Harris, Joseph S. Valacich Jan 2015

A Multi-Experimental Examination Of Analyzing Mouse Cursor Trajectories To Gauge Subject Uncertainty, Jeffrey L. Jenkins, Ross Larsen, Robert Bodily, Daniel Sandberg, Parker Williams, Steve Stokes, Spencer Harris, Joseph S. Valacich

Faculty Publications

Providing information online is pervasive in human-computer interactions. While providing information, people may deliberate their responses. However, organizations only receive the end-result of this deliberation and therefore have no contextual information surrounding the response. One type of contextual information includes knowing people’s response uncertainty while providing information. Knowing uncertainty allows organizations to weigh responses, ask follow-up questions, provide assistance, or identify problematic instructions or responses. This paper explores how mouse cursor movements may indicate uncertainty in a human-computer interaction context. Specifically, it hypothesizes how uncertainty on multiple-choice questions influences a mouse-movement statistic called area-under-the-curve (AUC). We report the result of …

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Recovering Household Preferences For Digital Entertainment, Jin Li, Zhiling Guo, Robert J. Kauffman Jan 2015

Recovering Household Preferences For Digital Entertainment, Jin Li, Zhiling Guo, Robert J. Kauffman

Research Collection School Of Computing and Information Systems

Cable TV return path data made possible by current generation set-top boxes present a new opportunity to analyze household viewing behavior and recover household viewing preferences from it. This research develops a model of household viewing preference that supports quantifying a household's valuation for different categories of digital content within the constraints of the programs to which it subscribes. This study uses a data set of more than 1 million observations on households from a digital entertainment firm that offers basic and premium services. Our estimation is via a Bayesian hierarchical model that employs the Gibbs sampler. The results show …

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Improving Internet Security Through Mandatory Information Disclosure, Qian Tang, Andrew B. Whinston Jan 2015

Improving Internet Security Through Mandatory Information Disclosure, Qian Tang, Andrew B. Whinston

Research Collection School Of Computing and Information Systems

Although disclosure has long been considered as a solution to internalize externalities, mandatory security information disclosure is still in debate. We propose a mandatory disclosure mechanism based on existing data. The information is disclosed as straightforward rankings of organizations for users to understand, interpret, and make comparisons. As a result, the disclosure can influence organizations through reputational effects. We created a public website to disclose information regularly and conducted a quasi-experiment on outgoing spam to test the effectiveness of our mechanism on four matched country groups. For each treated country, we released the ranking list of top 10 most spamming …

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Early To Adopt And Early To Discontinue: The Impact Of Self-Perceived And Actual It-Knowledge On Technology Use Behaviors Of End Users, Rohit Aggarwal, David Kryscynski, Vishal Midha, Harpeet Singh Jan 2015

Early To Adopt And Early To Discontinue: The Impact Of Self-Perceived And Actual It-Knowledge On Technology Use Behaviors Of End Users, Rohit Aggarwal, David Kryscynski, Vishal Midha, Harpeet Singh

Faculty Publications

For organizations to achieve the benefits of new IT systems their users must adopt and then actually use these new systems. Recent models help to articulate the potentially different explanations for why some users will adopt and then continue using new technologies, but these models have not explicitly incorporated IT-knowledge. This is particularly important in contexts where the user base may be non-IT professionals—i.e. the users may vary substantially in their basic IT-knowledge. We draw upon psychology to argue that in situations where there is wide variance in actual IT-knowledge there will often exist U relationship between actual and self-perceived …

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Making Strategic Human Capital Relevant: A Time-Sensitive Opportunity, David Kryscynski, Dave Ulrich Jan 2015

Making Strategic Human Capital Relevant: A Time-Sensitive Opportunity, David Kryscynski, Dave Ulrich

Faculty Publications

The domain of strategic human capital is emerging at the intersection of strategy and strategic human resource management. Because it is still in the development phase, its core underlying assumptions have not yet solidified. This presents a unique and time-sensitive opportunity to explore and challenge these core assumptions and, specifically, to evaluate whether these assumptions mesh with the lived experiences of practicing managers. We argue that now is the time for the field to ground itself in practical phenomena so that its insights moving forward can be both academically rigorous and practically relevant. In this paper we illustrate the problems …

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Using Trust And Anonymity To Expand The Use Of Anonymizing Systems That Improve Security Across Organizations, Anthony Vance, Paul Benjamin Lowry, David W. Wilson Jan 2015

Using Trust And Anonymity To Expand The Use Of Anonymizing Systems That Improve Security Across Organizations, Anthony Vance, Paul Benjamin Lowry, David W. Wilson

Faculty Publications

To mitigate risks inherent in sharing sensitive cyber-security information, recent research has examined anonymizing systems (ANS) that hide the identities of participants and decouple data from their originators. ANS are particularly compelling as a potential support to cyber-security information sharing because the cost of implementation is relatively low, and the more organizations and nations that participate, the more everyone benefits. Although such systems are promising to both developing and mature cyber-infrastructures, they still have not been widely adopted for use in sharing cyber-security information. Relatively little prior research has investigated the perception and adoption of these systems, despite their potential …

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Media Capabilities That Support Identity Communication In Virtual Teams, David W. Wilson, Sherry M. B. Thatcher, Susan A. Brown Jan 2015

Media Capabilities That Support Identity Communication In Virtual Teams, David W. Wilson, Sherry M. B. Thatcher, Susan A. Brown

Faculty Publications

Virtual teams play an increasingly important role in the modern economy, and many organizations struggle to overcome the weaknesses inherent in technology-mediated work. Identity communication has been shown to greatly improve individual- and group-level outcomes in offline settings, but these benefits have not been investigated in the context of virtual teams, where mediated interaction can reduce the opportunity for identity communication. Building on prior media theories, we develop and test a model explaining how technology can enable identity communication in virtual settings. Using a controlled experiment (N=186), we test our hypotheses and find strong support for the proposed model. Our …

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Identity Communication In Virtual Teams: Insights From Interviews With Working Professionals, David W. Wilson, Susan A. Brown, Sherry M. B. Thatcher, Sarah D. Harris Jan 2015

Identity Communication In Virtual Teams: Insights From Interviews With Working Professionals, David W. Wilson, Susan A. Brown, Sherry M. B. Thatcher, Sarah D. Harris

Faculty Publications

Organizations are increasingly using virtual teams to gain competitive advantages in the marketplace, but managers face a tradeoff between the benefits that such virtual teams provide and their inherent weaknesses. This paper examines identity communication in virtual environments, arguing that identity communication can counteract some of the negative aspects of virtual teamwork. Using coded transcriptions from 35 semi-structured interviews with working professionals who participate in virtual teams, we explore the process of identity communication in virtual teams and the role of technology in influencing and enabling these processes. Using established identity and media theories as a guide, we formulate, and …

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Deception Is In The Eye Of The Communicator: Investigating Pupil Diameter Variations In Automated Deception Detection Interviews, Jeffrey G. Proudfoot, Jeffrey L. Jenkins, Judee K. Burgoon, Jay F. Nunamaker Jr. Jan 2015

Deception Is In The Eye Of The Communicator: Investigating Pupil Diameter Variations In Automated Deception Detection Interviews, Jeffrey G. Proudfoot, Jeffrey L. Jenkins, Judee K. Burgoon, Jay F. Nunamaker Jr.

Faculty Publications

Deception is pervasive, often leading to adverse consequences for individuals, organizations, and society. Information systems researchers are developing tools and evaluating sensors that can be used to augment human deception judgments. One sensor exhibiting particular promise is the eye tracker. Prior work evaluating eye trackers for deception detection has focused on the detection and interpretation of brief eye behavior variations in response to stimuli (e.g., images) or interview questions. However, research is needed to understand how eye behaviors evolve over the course of an interaction with a deception detection system. Using latent growth curve modeling, we test how pupil diameter …

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New Slaves: Kanye West, Brad Paisley, And Contemporary Confederate-Flag Discourse In Popular Music Iconography, Kenneth Hartvigsen Jan 2015

New Slaves: Kanye West, Brad Paisley, And Contemporary Confederate-Flag Discourse In Popular Music Iconography, Kenneth Hartvigsen

Faculty Publications

One hundred and fifty years after Appomattox, the iconographic remains of America’s Civil War are still contested symbolic artifacts. Case in point: at the writing of this paper a state bill sat on California Governor Jerry Brown’s desk which would ban the sale of the Confederate flag or any merchandise with Confederate flag imagery on state property. Thus California has become the most recent battleground of the war between the states, or to word it in more precise language, California legislators have entered the debate over who controls a flag’s meaning and memory.

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