Management Information Systems Commons^™

Location Privacy In The Era Of The Internet Of Things And Big Data Analytics, Robert P. Minch

IT and Supply Chain Management Faculty Publications and Presentations

Location information is generated in large quantities in the Internet of Things and becomes a major component of the big data phenomenon. This results in privacy issues involving sensing, identification, storage, processing, sharing, and use of this information in technical, social, and legal contexts. These issues must be addressed if the IoT is to be widely adopted and accepted. Theory will need to be developed and tested, and new research questions will need to be investigated. This exploratory research begins to identify, classify, and describe these issues and questions.

Using Digital Learning Platforms To Extend The Flipped Classroom, Jonathan M. Balzotti, Lynn B. Mccool

Faculty Publications

Although digital environments already play a vital role in the flipped classroom model, this research project shows that in university writing classrooms, innovative content design and delivery systems can extend the walls of the classroom to areas beyond, in which students transfer and connect course content with the professional world. In this article, we describe the incorporation of video learning modules into three professional communication classrooms for just such a purpose.

The Force Of Habit: Using Fmri To Explain Users’ Habituation To Security Warnings, Bonnie Anderson, Anthony Vance, Brock Kirwan

Faculty Publications

Work with industry leaders to present findings and suggest design changes.

Present ground-breaking research at international conferences and publish in top publications.

Include undergraduate and graduate students in all aspects of research

How Polymorphic Warnings Reduce Habituation In The Brain—Insights From An Fmri Study, Bonnie Brinton Anderson, C. Brock Kirwan, Jeffrey L. Jenkins, David Eargle, Seth Howard, Anthony Vance

Faculty Publications

Research on security warnings consistently points to habituation as a key reason why users ignore security warnings. However, because habituation as a mental state is difficult to observe, previous research has examined habituation indirectly by observing its influence on security behaviors. This study addresses this gap by using functional magnetic resonance imaging (fMRI) to open the “black box” of the brain to observe habituation as it develops in response to security warnings. Our results show a dramatic drop in the visual processing centers of the brain after only the second exposure to a warning, with further decreases with subsequent exposures. …

“Not Now:” Using Fmri And Eye Tracking To Improve The Timing Of Security Messages, Bonnie Brinton Anderson, Anthony Vance, C. Brock Kirwan, Jeffrey Jenkins

Faculty Publications

Users remain a weak link in computer security due, in part, to their level of security message disregard. We examine how dual-task interference (DTI) influences fine motor control in the brain in response to security messages, allowing us to develop measures of DTI using mouse-cursor tracking and mobile indicators (e.g., accelerometer and geolocation data) for desktop and mobile devices, respectively.

Playing To Win: The Surprising Power Of Play In Innovation, Suzanne M. Piotrowski, Kalle Lyytinen, Richard Boland, James Gaskin

Faculty Publications

Organizational teams are the primary mechanism by which ideas are birthed and recombined into innovations for maintaining or achieving competitive advantage. We know that resources of people, time and funding impact team effectiveness in innovating. We also know that factors such as individual traits of talent, expertise, and collaboration skills also matter greatly. What is less known, and less studied, is the role of team characteristics, in particular, team play and team playfulness on innovation results. Our two-part study examined 145 teams and discovered that team playfulness is present on all successful innovation teams and emerges as divergence and deep …

Proposing The Multi-Motive Information Systems Continuance Model (Misc) To Better Explain End-User System Evaluations And Continuance Intentions, Paul Benjamin Lowry, James Gaskin, Gregory D. Moody

Faculty Publications

Information system designers must consider the influence of users’ intrinsic motivations, in addition to commonly studied extrinsic motivations, to ensure that users will want to continue using the system. In an attempt to acknowledge this need, several studies have extended models of extrinsic motivation to include intrinsic variables. However, these studies largely downplay the role of users’ intrinsic motivations in predicting system use and how this role differs from the role of extrinsic motivation. The role of met or unmet expectations, as a result of system use, is often left out of extant models, and their function as co-creators in …

Predicting Social Networking Site (Sns) Use: Personality, Attitudes, Motivation And Internet Self-Efficacy, Jin-Liang Wang, Linda A. Jackson, Hai-Zhen Wang, James Gaskin

Faculty Publications

Few studies have considered the personal characteristics that may predict the use of Social Networking Sites (SNSs). We examined the prediction of SNS use from distinct personality traits (i.e., sociability and shyness), attitudes toward SNS use, motivations for SNS use and Internet self-efficacy. Participants were 352 Chinese college students who used the QQ zone. Results indicated that sociability, shyness, attitudes, motivations and self-efficacy predicted SNS use, prediction depending on the function of SNS use. Specifically, sociability, attitudes, social interaction motivation, entertainment motivation and self-efficacy were significant predictors of SNS’s social function. In contrast, shyness, attitudes, relaxing entertainment motivation and self-efficacy …

The Role Of Stress And Motivation In Problematic Smartphone Use Among College Students, Jin-Liang Wang, Hai-Zhen Wang, James Gaskin, Li-Hui Wang

Faculty Publications

Although numerous studies have examined factors that influence problematic smartphone use, few have investigated the interactions between different types of motivation and psychosocial well-being factors in facilitating problematic smartphone use. Thus, this study analyzed the moderating role of perceived stress on the relationship between entertainment or escapism motivation and problematic smartphone use. Using a sample of 600 typical smartphone users (Chinese college students) we found: (1) Perceived stress moderates the relationship between entertainment motivation and problematic smartphone use, and between escapism motivation and problematic smartphone use among users scoring high on problematic use; (2) perceived stress moderated the relationship between …

Behaviorally Measuring Ease-Of-Use By Analyzing Users’ Mouse Cursor Movements, Jeffrey L. Jenkins, Joseph S. Valacich

Faculty Publications

Ease-of-use—the extent to which a technology is free of effort—is a hallmark of many successful websites and is a predictor of important user outcomes including intentions to use a system and a system’s perceived usefulness. We propose a behavior-based measure of ease-of-use based on the analysis of users’ mouse cursor movements. As a basis for this measure, we explain how ease-of-use influences the precision of users’ mouse cursor movements, extending Attentional Control Theory and the Response Activation Model. We propose two mousing statistics—Normalized Area under the Curve and Normalized Additional Distance—and predict that they are correlated with PEOU and can …

The Role Of Mobile-Computing Self-Efficacy In Consumer Information Disclosure, Mark J. Keith, Jeffry Babb, Paul Benjamin Lowry, Christopher Furner, Amjad Abdullat

Faculty Publications

Smartphones are increasingly penetrating business and consumer markets, and mobile applications (apps) have engendered a large and innovative market. Whereas apps are useful, they also present new forms of privacy risk associated with users’ personal and location data. However, these dangers do not appear to increase the perceived risk or reduce the trust consumers demonstrate when using apps. Many information technology (IT) trust indicators are well documented, such as the quality of the IT, trust assurances, brand recognition and social influences. However, these traditional indicators appear to have a lesser impact on the adoption of mobile commerce via apps because …

Retooling For Success: A Case Study Of Voip Implementation To Improve Customer Service At A Midwestern Financial Services Office, Russell J. Roysden, Shu Z. Schiller

Management Information Systems Faculty Publications

This article presents a case study of the acquisition of a Voice over Internet Protocol (VoIP) system to replace an outdated telephone system at a Midwestern financial services company. In the Midwest retail office of ABC Financial Services, the old Private Branch Exchange (PBX) phone system was incapable of handling customer inquiries during the busy tax return season. The inefficient systems exposed the organization to missed and delayed calls, which lead to a considerable number of customer complaints and lost revenue. Guided by the systematic approach of technology retooling, computer engineers followed the steps of problem diagnosis, analysis of competing …

Modeling Large-Scale Cross Effect In Co-Purchase Incidence: Comparing Artificial Neural Network Techniques And Multivariate Probit Modeling, Zhiguo Yang

Theses and Dissertations--Business Administration

This dissertation examines cross-category effects in consumer purchases from the big data and analytics perspectives. It uses data from Nielsen Consumer Panel and Scanner databases for its investigations. With big data analytics it becomes possible to examine the cross effects of many product categories on each other. The number of categories whose cross effects are studied is called category scale or just scale in this dissertation. The larger the category scale the higher the number of categories whose cross effects are studied. This dissertation extends research on models of cross effects by (1) examining the performance of MVP model across …

A Longitudinal Study Of Cis Students, Course Performance And Mbti Personality Types, Patricia Sendall, Alan Peslak, Wendy Ceccucci, S.E. Kruck

Management Faculty Publications

This research is a longitudinal study of Jungian personality traits and academic success of students enrolled in Computer Information Systems (CIS) courses. The Myers-Briggs Type Indicator (MBTI) measurement scale was self-analyzed by students in CIS courses from fall 2001 through spring 2013. The results of this study indicate that both Extroverts and Judgers have increased as percentage of enrollment between 2001-2003 and 2012-2013. There was no change in academic success, as measured by grades achieved, by personality type from 2001-2003 and 2012-2013.

Mechanism Design For Near Real-Time Retail Payment And Settlement Systems, Zhiling Guo, Robert John Kauffman, Mei Lin, Dan Ma

Research Collection School Of Computing and Information Systems

have made extensive use of interbank netting systems, in which payments are accumulated for end-of-day settlement. This approach, known as deferred net settlement (DNS), reduces the liquidity needs of a payment system, but bears inherent operational risks. As large dollar volumes of retail payments accumulate swiftly, real-time gross settlement (RTGS) is an attractive option. It permits immediate settlement of transactions during the day, but it brings up other risks that require consideration. We propose a hybrid payment management system involving elements of both DNS and RTGS. We explore several hybrid system mechanism designs to allow payment prioritization, reduce payment delays, …

A Systematic Review Of Social Networks Research In Information Systems: Building A Foundation For Exciting Future Research, Jinwei Cao, Kamile Asli Basoglu, Hong Sheng, Paul Benjamin Lowry

Business and Information Technology Faculty Research & Creative Works

Social networking applications such as blogs, instant messengers, podcasts, social networking websites (e.g., Renren in China, Vkontakte in Russia, Facebook), professional networking websites (e.g., LinkedIn), Twitter, and virtual worlds (e.g., Second Life) have become increasingly popular in the last few years. Because these applications have substantial implications for users, organizations, and society, social networks (SNs) have gained attention from information systems (IS) researchers and grown steadily as a research area since 2004 However, to organize the accumulated research and encourage researchers to examine new and pressing issues in SNs, available knowledge needs to be synthesized and research gaps need to …

Nosql Database Technologies, Michael Madison, Mark Barnhill, Cassie Napier, Joy Godin

Journal of International Technology and Information Management

As cloud computing continues to evolve, organizations are finding new ways to store the massive amounts of big data that are collected. Big data storage often require greater flexibility and scalability which can be provided by incorporating NoSQL technologies. NoSQL (Not Only SQL) is quickly becoming a popular approach to store large and unstructured data. This paper looks at the various classifications of NoSQL technologies as well as many of the notable characteristics of the technologies. The authors also describe some deficiencies of using NoSQL and give some explanation to why companies are adopting the technology. The paper concludes with …

An Innovative Clustering Approach To Market Segmentation For Improved Price Prediction, Donghui Shi, Jian Guan, Jozef Zurada, Alan S. Levitan

Journal of International Technology and Information Management

A main obstacle to accurate prediction is often the heterogeneous nature of data. Existing studies have pointed to data clustering as a potential solution to reduce heterogeneity, and therefore increase prediction accuracy. This paper describes an innovative clustering approach based on a novel adaptation of the Fuzzy C-Means algorithm and its application to market segmentation in real estate. Over 15,000 actual home sales transactions were used to evaluate our approach. The test results demonstrate that the accuracy in price prediction shows notable improvement for some clustered market segments. In comparison with existing methods our approach is simple to implement. It …

Perceptions And Use Of Anonymous Communication Across Cultures, Guido Lang, Tamilla Mavlanova

Journal of International Technology and Information Management

We use social networks to communicate, keep in touch and express our opinions in a manner that has become completely ubiquitous. However, this very ubiquity and ease of expression have exposed another, contentious side – one where nobody can remain completely anonymous for long and where every conversation is stored in perpetuity. Some fear that the ephemeral quality of a social interaction has been lost, which threatens our right to be forgotten and freedom of expression. In this paper, we look at why people engage in anonymous communication, and if there is a perceived need for legal protection of anonymous …

Validating The Technostress Instrument Using A Sample Of Chinese Knowledge Workers, Leida Chen

Journal of International Technology and Information Management

Today, the phenomenon of technostress is both pervasive and global. Nevertheless, research efforts, especially empirical and cross culture studies, in this domain have been very limited. In addition, lack of consistency in the technostress measure found in existing literature made it difficult to build a unified body of knowledge of technostress. Using a sample of 221 Chinese knowledge workers, this study cross-validated and refined the technostress measure developed by Tarafdar et al. (2007). It was found that the instrument offered high validity and reliability after some respecification in the Chinese context. Technostress experienced by Chinese knowledge workers was investigated and …

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Journal of International Technology and Information Management

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From The Desk Of The Editor

Journal of International Technology and Information Management

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Do National Culture And Organizational Development Affect The Effectiveness Of Erp Implementation? A Tale Of Two Cultures: Us Versus China, Wing M. Fok, Lillian Y. Fok, Jing Li

Journal of International Technology and Information Management

As many US and European companies have implemented Enterprise Resource Planning (ERP) Systems, most of the previous implementation studies have tended to focus on companies from more developed countries. This research points out that there is need for academics and practitioners to “take stock,” to examine what is happening in broad terms across organizations in the ERP implementation process, and to consider whether cultural differences in the U.S. when compared to another culture can impact the process. In this study, we are concerned with several issues surrounding current ERP implementation status and report initial findings from managers in a wide …

Implications Of Perceived Utility On Individual Choice And Preferences: A New Framework For Designing Recommender System, Gunjan Tomer

Journal of International Technology and Information Management

Consumer psychology and consumer behaviour has constantly been a field of interest for the researchers. Volumes of researches are available in this area, still new theories and concepts keep emerging in response to change in context and environment. Consumer psychology has large cross disciplinary implications. In this paper, a relationship between consumer psychology and recommender system has been explained and how implementing a consumer psychology model can improve recommender system performance. This paper also gives first level analysis of various filters that can be developed along with the design of recommender system in order to generate a more refined and …

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Journal of International Technology and Information Management

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Optimizing Data Management With Disparities In Data Value, G. Shankaranarayanan, Adir Even, Paul D. Berger

Journal of International Technology and Information Management

When there is a disparity in the value of different data records and fields, there is a need for an optimization of data resources. Not all data necessarily contribute the same value. It depends on the usage of the data, as well as a variety of other factors. This paper presents models for optimizing data management in the presence of a disparity between the values contributed by different data. We expound on what disparity of data value represents and illustrate models to derive a numerical measure of such disparity. We then use real-world data from a large data resource used …

Effects Of Exchange Benefits, Security Concerns And Situational Privacy Concerns On Mobile Commerce Adoption, Hua Dai, Yan Chen

Journal of International Technology and Information Management

Few empirical studies have examined both privacy and security concerns in the context of mobile commerce (m-commerce) while accounting for the effects of situational privacy concerns specific to the context of m-commerce. This research fills this gap in research by exploring users’ exchange perceptions specific to the context of m-commerce in China and by examining the inhibitors and drives of m-commerce adoption in China from the perspectives of social exchange. Particularly, this research develops an integrated research model in which users’ perceptions on value added of and usefulness of m-commerce, and users’ privacy concerns and security concerns of m- commerce …

The Innovation Value Chain And Adaptability Of Organizations, Jakobus Smit

Journal of International Technology and Information Management

This paper reports on a study of adaptability of organizations and how that relates to their ability to generate innovations. Constructs from an organizational culture model and the innovation value chain was used as the foundation for a cross-sectional study in 7 organizations in Ireland. The findings reveal that adaptability is indeed related to innovativeness. Organizations that are good at creating change, learning, and creativity are better able to generate new ideas. In addition organizations that are also flexible can convert these ideas into outputs and subsequently disseminate them internally as well as outside the organization.

Table Of Contents

Journal of International Technology and Information Management

No abstract provided.

From The Desk Of The Editor

Journal of International Technology and Information Management

No abstract provided.