Management Information Systems Commons^™

Enterprise Information Technology Organizational Flexibility : Managing Uncertainty And Change, Karen Prast Patten

Dissertations

Chief Information Officers (CIOs) lead enterprise information technology organizations (EITOs) in today's dynamic competitive business environment. CIOs deal with external and internal environmental changes, changing internal customer needs, and rapidly changing technology. New models for the organization include flexibility and suggest that CIOs should create and manage an enterprise IT organization that is more flexible in order to manage change and prepare for uncertainty, but they do not define what is meant by flexibility.

The first objective of this exploratory and ethnographic research study was to understand how uncertainty and unexpected change are currently managed by CIOs. The second was …

Leadership In Partially Distributed Teams, Linda Plotnick

Dissertations

Inter-organizational collaboration is becoming more common. When organizations collaborate they often do so in partially distributed teams (PDTs). A PDT is a hybrid team that has at least one collocated subteam and at least two subteams that are geographically distributed and communicate primarily through electronic media. While PDTs share many characteristics with both traditionally collocated and fully distributed teams, they also have unique characteristics and issues.

This dissertation reports on a field study of PDTs conducted over two semesters with student participants, This research was conducted as part of a larger series of studies investigating PDTs, In these studies, participants …

The Influence Of Organizational And Information Systems Factors On The Effectiveness Of Post-Merger Technology Integration, Gianilda A. Morsell

Dissertations

This dissertation explores how ten specific organizational and information systems factors influence post-merger IS integration success, and the role that degree of IS integration plays in moderating the influence these factors may have on IS integration success. Data were gathered, using a self-administered survey instrument, from senior IS executives at firms that experienced a U.S. public merger greater than $25 million between 2004 and 2007. Support is found for the study's Conceptual Model, indicating that all ten factors in unison influence post-merger IS integration success. The data support the hypotheses that quality of merger planning, quality of communication of merger …

Lost In Translation: Emotion And Expression Through Technology, Shaylyn Joy

Honors Scholar Theses

My Thesis study was designed to bring to topic certain issues involved with CMC (computer-mediated communication.) Often we are presented with confusing or misleading situations when it comes to expressing our emotions through technological means. It is important that we are aware of certain issues such as the use of emoticons, expressing sarcasm, and the ongoing trend of Internet slang. These various aspects can create confusion in CMC, leading to a loss in translation. My survey study was designed to probe deeper into these issues by asking general questions and by analyzing sample CMC scenarios.

Oracle E-Business Suite In The Enterprise Systems Course At The Raj Soin College Of Business, Anand Jeyaraj

Management Information Systems Faculty Publications

Enterprise Resource Planning (ERP) systems, or simply enterprise systems, are enterprise-wide information systems that enable core activities underlying business processes in organizations. Enterprise systems incorporate several standalone information systems ranging from marketing, purchasing, sales, distribution, scheduling, human resources, customer relationship, financials and decision support through a single integrated central database that captures data relating to the various activities and business processes in organizations.

Introduction: Can We Bridge The Rigour-Relevance Gap?, Robin Fincham, Timothy Adrian Robert Clark

Research Collection Lee Kong Chian School Of Business

The following series of articles emanate from a session held at the first Journal of Management Studies Conference on the theme of ‘Beyond knowledge management: advancing the organizational knowledge research agenda’. The conference was concerned to advance academic understanding of this broad topic and in addition to reflect on the role of management scholars as creators, commodifiers and disseminators of management and organizational knowledge. The latter theme arose from debates in relation to the apparent marginality of business school academics in the production of management knowledge (Barley et al., 1988; Gibson and Tesone, 2001; Spell, 2001) and their consequent (in)ability …

The Typology Of Conflict Management Style, Julian Ming-Sung Cheng, Bayu Sutikno

The South East Asian Journal of Management

This paper proposes a triple model of typology of conflict management style, which incorporates three factors: (1) interaction concerns (cooperation versus competitiveness), (2) individualistic versus collectivistic cultures, and (3) environmental uncertainty (stable versus dynamic). The objectives are achieved by reviewing literature on the typology of conflict management style from the working of Blake and Mouton's (1964) model to Freeman and Browne's (2004) model. The findings highlight the triple model of typology of the conflict management style. It is based on an internal factor (interaction concerns between actors, cooperation versus competitiveness) and two external factors, such as cultural dimension (individualism-collectivism) and …

Industrial Diversification And Shareholders' Value In China: The Case Of Shanghai Listed Manucfaturing Firms, Henk Von Eije, Jiong Jin

The South East Asian Journal of Management

The fast growing economy and institutional and economic reforms made the Chinese equity markets the third largest in Asia. This leads to strategies of industrial diversification within Chinese firms. Financial theory suggests that industrial diversification may have advantages in emerging markets, because conglomerates are better able to cope with market imperfections than focused firms. Moreover, diversification through investing in many shares may be costly in imperfect markets. Negative effects of diversification can be found if hubris generates too large take-over premiums or if managers consume perks related to company size. Also, tunneling and propping may reduce company value. We show …

Management Style Of Chinese Business Owners In The Chiang Rai Province Of Thailand, John Walsh, Sittichai Anantarangsi

The South East Asian Journal of Management

New challenges face Thailand's economy as it exits the factory age and struggles towards higher value-added economic activities. One important component of new economic development will be encouraging more foreign investment, particularly in the provinces of the country away from Bangkok. China is becoming an increasingly important investment and trade partner for Thailand and the creation of an industrial estate in the northern province of Chiang Rai is in part intended to encourage additional Chinese investment in the country. However, providing space alone is insufficient to understand the need of investors, including their current and future demand for skilled labour. …

Disinvestment In India - A Stakeholders' Management Perspective, Vilas Kulkarni, Amit Kumar Srivastava

The South East Asian Journal of Management

India adopted mixed economy after independence, aiming socialistic pattern, through heavy investment in the public sector enterprises (PSE) the performance of which later became a matter of concern. Therefore, Government of India (GOI) started reform programs to reduce the size and expenditure of the public sectors, and restructuring the PSEs. In 1991 GOI initiated a radical economic reform to increase the private sectors participation and the efficiency of public sector investment. Therefore, the management of various stakeholders become crucial for the success or failure of the disinvesment policies. This paper investigates the disinvestment in National Alumunium Company Limited (2002-03 and …

Experiential Insights From Managing Joint Ventures In Indonesia : Reflection On Past Lessons And Future Challenges, Teddy Pawitra

The South East Asian Journal of Management

Joint ventures as one of the many form of strategic alliance are now ubiquitous phenomena in most Asian countries such as Indonesia and others. The trend to establish joint ventures with foreign firms has been growing in popularity since the onset of 1980s. In 2007, the value of realized foreign direct investment in Indonesia had reached USD 9,076.6 million which represented 842 projects (Investment Coordinating Board, Oct. 2007). However, particular data regarding the magnitude of investment in joint ventures are not available because foreign direct investments are not further specified into joint ventures and wholly owned subsidiaries. The development of …

Achieving Solution Success: An Investigation Of User Participation Approaches, Angela Mattia

Theses and Dissertations

User participation and its relationship to system success have been discussed in the information systems (IS) literature from many theoretical and practical perspectives. In reality, most of this discussion is grounded in empirical research that has yielded mixed results on the importance of user participation and its relationship to system success. The goal of this dissertation is to extend the line of inquiry into user participation during information system development by providing information systems researchers and IS practitioners with both a valid theoretical and practical investigation of a successful IS solution. This investigation organizes the study within a descriptive model …

Building And Testing Theory On The Role Of It In The Relationship Between Power And Performance: Implementing Enterprise Performance Management In The Organization, Mitchell Wenger

Theses and Dissertations

This research builds on the literature about power and performance, offering new theory that extends the literature by accounting for the transformational effects of information technology. The role of information technology in the relationship between organizational power and performance is unclear in the literature. Management literature offers theories describing the relationship between power and performance. IS literature investigates the relationship between information technology (IT) and power and between information systems technology and performance, but is silent on the impact of IT on the relationship between power and performance. The nature of this relationship – direct, moderating, or indirect – is …

A Model Of Organizational Competencies For Business Intelligence Success, Lewis Chasalow

Theses and Dissertations

Business intelligence (BI) systems comprise one of the largest and fastest growing areas of IT expenditure in companies today. Companies’ experiences with deriving benefits from these systems are still mixed. One of the differences between BI and other types of information systems is that how BI systems are used, not just whether they are used, can have a major impact on the benefits derived. Therefore the characteristics of BI users and the organizations within which they work can have a disproportionate impact on the benefits derived from investments in BI. Organizational competence is one way to evaluate the characteristics of …

Towards A Reflective-Agile Learning Model And Method In The Case Of Small-Shop Software Development: Evidence From An Action Research Study, Jeffry Babb

Theses and Dissertations

The ascension and use of agile and lightweight software development methods have challenged extant software design and development paradigms; this is especially notable in the case of small-team and small-shop software development. In this dissertation, a Reflective-Agile Learning Method and Methodology (RALMM) for small-shop software development, is proposed to enhance communication and learning in the use of agile methods. The purpose of the inquiry in this dissertation pertains to: the nature of the professional practice of small team software development; the implications of the epistemology of Reflective Practice has for the professional practice of small-team software development; and whether the …

Implementing Cms: Academic, Jonathan M. Smith, David Bietila

Library Faculty Publications & Presentations

This session presents two case studies of the use of open source content management systems (CMSs) in academic libraries. It includes an overview of the benefits and features of CMSs, demonstrates implementations of CMSs at both public sites and staff intranets, and provides a comparison of the two CMS software platforms used (Joomla and Plone) and deployment processes, detailing experiences in such areas as selecting a CMS, identifying resources for support and training, and encouraging staff adoption.

Undergraduate Course On Business Intelligence At The Wright State University Raj Soin College Of Business, Anand Jeyaraj

Management Information Systems Faculty Publications

Business intelligence (BI) tools enable senior, middle, and line managers to better understand their current operations and determine future strategies. There is a growing recognition among business professionals that the practices relating to BI are crucial for evaluating organizational performance, charting new directions, and everyday decision-making. According to Ziff Davis Enterprise, BI experts are ranked as the #1 job in the information technology sector for 2009.

The Relationships Among Gender, Work Experience, And Leadership Experience In Transformational Leadership, Jennifer Y. Mak, Chong W. Kim

Management Faculty Research

Transformational leadership is an organizational leadership theory centered around "the ability to inspire and motivate followers to achieve results greater than originally planned and for internal reward" The investigation into transformational leadership began in the mid-1980s with a number of influential publications by Bass (1985), Bennis and Nanus (1985), Kouzes and Posner (1987) and Tichy and Devanna (1986). In the 1980s, the study of transformational leadership was focused on case-based research (Conger, 1999). By late 1990s, a substantial body of empirical investigations on transformational leadership had been conducted.

Optimal Digital Content Distribution Strategy In The Presence Of Consumer-To-Consumer Channel, Yunfang Feng, Zhiling Guo, Wei-Yu Kevin Chiang

Research Collection School Of Computing and Information Systems

Although the online business-to-consumer (B2C) channel is the primary selling channel for digital content (e.g., videos, images, and music), modern digital technology has made possible the legal dissemination of such content over the consumer-to-consumer (C2C) channel through personal computing devices, such as PCs, mobile phones, and portable media players. This paper investigates the optimal channel structure and the corresponding pricing and service strategies for digital content distribution in order to understand the business value of introducing the C2C channel alongside the prevailing B2C channel. We identify conditions under which it is more profitable to use both B2C and C2C channels …

Data Quality-A Key To Successfully Implementing Ecss, Craig A. Lane

Theses and Dissertations

In response to the Expeditionary Logistics for the 21st Century (eLog21) campaign initiatives published in 2003, the United States Air Force (USAF) pursued the acquisition of technology to help transform its logistics processes. With process mapping complete and a proposed roll-out schedule, forward progress towards full implementation of the Expeditionary Combat Support System (ECSS) continues. As a key enabler to achieving eLog21 initiatives, implementing ECSS will help transform current USAF logistics business processes. Integrating more than 450 legacy systems, and with a projected end-state in excess of 750,000 primary, secondary, and tertiary users, ECSS is the largest enterprise resource planning …

Achieving Alignment: An Analysis Of Enterprise Architecture Best Practices Within The United States Air Force, Michael A. Fetters

Theses and Dissertations

This research uncovers areas of best practices that support achieving alignment between an organization’s Information Technology (IT) and its business processes. One principal finding of this effort revealed that the means used to achieve alignment exists within the effective application of Enterprise Architecture (EA), a common practice found throughout the Federal Government, Department of Defense, and the Air Force. EA is the tool used to achieve alignment; likewise, the reason for developing IT architecture is to achieve alignment of IT investments and mission objectives. This research groups the best practices into vision, identification, framework, and governance. Interestingly, these practices relate …

An Assessment Of The Air Force Weather Agency's Readiness For Knowledge Management Initiatives, Daniel Tucker

Theses and Dissertations

The successful implementation of knowledge management (KM) initiatives requires a level of commitment and preparedness by the organization that is commensurate with the expected results. An organization must be willing to allocate the necessary resources to ensure their readiness to undertake new KM projects. The purpose of this study is to review AFWA’s organizational culture and measure its propensity for accepting KM initiatives. The study uses empirically validated constructs to evaluate and assess the organization’s people, culture, climate, processes and attitudes as they relate to KM. This research was conducted using semi-structured interviews to elicit respondents’ views about KM practices. …

Pricing Software Upgrades: The Role Of Product Improvement & User Costs, Ram Bala, Scott Carr

Information Systems and Analytics

The computer software industry is an extreme example of rapid new product introduction. However, many consumers are sophisticated enough to anticipate the availability of upgrades in the future. This creates the possibility that consumers might either postpone purchase or buy early on and never upgrade. In response, many software producers offer special upgrade pricing to old customers in order to mitigate the effects of strategic consumer behavior. We analyze the optimality of upgrade pricing by characterizing the relationship between magnitude of product improvement and the equilibrium pricing structure, particularly in the context of user upgrade costs. This upgrade cost (such …

Document Sql (Dsql) - An Accessible Yet Comprehensive Ad-Hoc Querying Frontend For Xquery, Arijit Sengupta

Management Information Systems Faculty Publications

This article presents a declarative query language, Document SQL (DSQL) that has the same look and feel as SQL and was designed by updating the semantics of SQL operations in the structured document domain. At the same time, DSQL was designed such that all queries written in it have equivalent counterparts in XQuery. Thus, by using such a language, users can take advantage of their existing SQL knowledge when writing ad-hoc queries without losing the expressive power of XQuery.

An Analysis Of Defense Information And Information Technology Articles: A Sixteen Year Perspective, Daniel K. Smith

Theses and Dissertations

Over the past two decades, information and information technology (IT) have evolved significantly and have become increasingly important to our national security. Many different journals have described this evolution. The purpose of this study is to examine the evolution of information and IT through the articles of two defense journals over a sixteen-year period. It provides a review of the article subject matter, the changes in the subject matter, the contributing authors and their institutions, and predictions for the next five years.

Effects Of Auditor Type And Evidence Domain Type On The Influence Of Irrelevant Internal Control Evidence And The Potential For Audit Failure, Daniel Selby

Bookshelf

Internal control systems consist of two evidence domains, automated control evidence and manual process evidence. Auditors can possess knowledge and expertise in both internal control evidence domains. But, auditors tend to possess more knowledge and expertise in one internal control evidence domain than the other internal control evidence domain. Thus, auditors have superior domain knowledge in one of the internal control evidence domains.

Auditors at large accounting firms tend to specialize in the evidence domain of automated controls (information technology auditors or IT auditors) or manual processes (financial auditors). Audit Standard 5 requires IT auditors and financial auditors to gain …

A Life Cycle Perspective On Online Community Success, Alicia Iriberri '06, Gondy Leroy

CGU Faculty Publications and Research

Using the information systems lifecycle as a unifying framework, we review online communities research and propose a sequence for incorporating success conditions during initiation and development to increase their chances of becoming a successful community, one in which members participate actively and develop lasting relationships. Online communities evolve following distinctive lifecycle stages and recommendations for success are more or less relevant depending on the developmental stage of the online community. In addition, the goal of the online community under study determines the components to include in the development of a successful online community. Online community builders and researchers will benefit …

Collaborative Learning Utilizing A Domain-Based Shared Data Repository To Enhance Learning Outcomes, David J. Lubliner

Dissertations

A number of learning paradigms have postulated that knowledge formation is a dynamic process where learners actively construct a representation of concepts integrating information from multiple sources. Current teaching strategies utilize a compartmentalized approach where individual courses contain a small subset of the knowledge required for a discipline. The intent of this research is to provide a framework to integrate the components of a discipline into a cohesive whole and accelerate the integration of concepts enhancing the learning process. The components utilized to accomplish these goals include two new knowledge integration models; a Knowledge Weighting Model (KWM) and the Aggregate-Integrate-Master …

Voting In Group Support Systems : Theory, Implementation, And Results From An Exploratory Study, Kung-E Cheng

Dissertations

Group decision making is essential in organizations. Group Support Systems (GSS) can aide groups in making decisions by providing tools and process support. GSS is especially useful for geographically or temporally distributed groups. Researchers of GSS have pointed out that convergence processes are hard to accomplish in GSS. Voting tools in GSS can be a valuable asset in alleviating the difficulty of convergence processes because voting is a concise communication of individual preferences with a well defined procedure that is accepted by group members. In addition, voting results can serve as a group memory of the convergence processes. Field observations …

Isscm Graduating Cohort, 2009, Raj Soin College Of Business, Wright State University

ISSCM Master Cohort Posters

Poster congratulating the 2009 Graduating Cohort from the Master of Information Systems and the Master of Science in Logistics and Supply Chain Management Programs.