Management Information Systems Commons^™

Can Information Systems Foster Emotional Intelligence? A Design Theory-Based Approach, Richard J. Burkhard, Thomas A. Horan, Brian N. Hilton, Michael Leih

Journal of International Technology and Information Management

Researchers in Information Systems (IS) have conducted extensive research into various kinds of collaboration systems over the last twenty-five years. A parallel stream of inquiry in psychology and management has developed research in organizational Emotional Intelligence, which contributes to the effectiveness of group interactions by increasing cooperation and reducing conflict. Collaboration systems present a special opportunity to introduce soft management functions such as Emotional Intelligence because they are designed as an intelligent channel of interaction between group members. This research used an Information Systems Design Theory approach to guide the integration of Emotional Intelligence functions into collaboration systems. Two artifact …

Business Risks: When Is Fails To Detect Circumvention Activities, Stanley X. Lewis Jr., J. Scott Magruder, Eddy J. Burks, Carl Smolinski

Journal of International Technology and Information Management

A business must recognize and address various risk factors when establishing and maintaining its information system. The overall risk to management is that the control environment does not protect proprietary business data and the financial reporting system that produces financial statements and other information used by investors, creditors and regulatory agencies. These risks require that management implement efforts to ensure the integrity and effectiveness of control procedures over business activities while being aware of additional system issues such as failing to adequately consider other risks which are more business-oriented including the risk of failing to prevent or detect fraudulent or …

Performance Impacts Of Extent Of Information Technology Usage, Adam S. Maiga, Fred A. Jacobs

Journal of International Technology and Information Management

The link between IT investment and firm performance is indirect due to the effect of moderating variables. Employing a sample of 589 manufacturing firms based in the U.S., building on resource- and knowledge-based theories and the marketing literature, we use structural equation modeling to investigate the relationship between firm extent of IT usage, knowledge acquisition from customers and suppliers, competitive advantage and firm financial performance. Our results indicate that firm extent of IT usage positively impacts both knowledge from both customers and suppliers, which positively affect firm competitive advantage that, in turn, positively impacts firm financial performance. Further, our results …

A Practical Information Technology Program, Bijan Mashaw

Journal of International Technology and Information Management

This paper discusses the challenges facing business in the 21 st century and the dramatic changes in the use of computers and application development process. These challenges, as well as the increase of global economy, coupled with the demand for the business technology workers indicate the need for redesigning the Information System Curriculum. The proposed framework for an Information Technology (IT) Program in this paper offers a pragmatic curriculum model to accommodate the needs and challenges of the 21st century. The framework provides a fundamental IT education for the graduates of such a curriculum, as well as allowing an area …

Strategies For Manufacturing In Southern China, Hilda M.S Lai, Domenic Sculli

Journal of International Technology and Information Management

This paper investigates the structure of industrial and business network strategies in the global manufacturing environment based on empirical data from 87 manufacturing firms in the Pearl River Delta of Southern China. Relevant data was collected using a questionnaire approach and analyzed using appropriate statistical techniques. Hierarchical cluster analysis was employed to devise taxonomy for industrial network strategies. Three distinct clusters were identified: Network Integrators, Network Learners and Network Conformists. Results indicate that the former two clusters, though differing in the extent of scale, adopt a holistic approach in developing both intra- and inter-firm strategies and that the third cluster …

Investigating The Factors Influencing Customers’ Adoption Of Online Banking In The United Arab Emirates, Samar Mouakket

Journal of International Technology and Information Management

The goal of this paper is to increase the awareness of the exogenous factors that influence customers’ attitude in the United Arab Emirates (UAE) towards online banking in the light of the Technology Acceptance Model (TAM). The study investigates the effect of three exogenous factors namely computer self-efficacy, security issues, and website features on the TAM. The proposed modified TAM model has been tested with a survey sample of 461 which has been distributed among different customers in the UAE. The data has been analyzed using Structural Equation Modeling (SEM) to evaluate the strength of the hypothesized relationships. The results …

Pentral: Pattern Based Logic Language, Manuj Darbari, Abhay Kumar Srivastava, Sanjay Medhavi

Journal of International Technology and Information Management

The article focuses on the urban traffic representation using patterns which are specifically developed for traffic situations. The framework PENTRAL (PEtri-Net TRAnsportation Language) provides conversion of these patterns into algebraic format. These formats are saved as an XML file following the three tier architecture of urban Traffic system.

Machine Translation In A Multilingual Electronic Meeting, Milam Aiken, Mina Park

Journal of International Technology and Information Management

Electronic meetings can be more efficient and effective than traditional, oral discussions, but until only recently, groups with no common language could not benefit from machine translation. Although it is possible for linguists or other staff members using machines to translate comments during a multilingual discussion, the research presented here shows that this is not feasible for large groups speaking many languages. As a solution, we propose a fully automated multilingual meeting system, and an example of its use in a meeting with Chinese, Korean, and English comments shows its potential to reduce multinational communication barriers.

Using Gps To Provide Prayer Times Onboard An Airplane While In Motion, Zakaria Saleh

Journal of International Technology and Information Management

The Global Positioning System GPS, while originally a military project, has significant applications for the civilian industry. Civilian applications benefit from GPS signals by utilizing one or more of three basic components of the GPS location, relative movement, and time. Muslims around the world perform five prayers a day. The five prayers are based on astronomical position of the sun. Many systems have been developed to serve as prayer time providers but none of these systems provide the time for users that are traveling onboard an aircraft from one country to another, where (depending on the speed and directions of …

Using Computer Resources For Personal Activities At Work: Employee Perceptions Of Acceptable Behavior, Troy J. Strader, Lou Ann Simpson, Suzanne R. Clayton

Journal of International Technology and Information Management

Employees use computer resources at work for personal activities and the implementation of countermeasures has not reduced this behavior. In this study we investigate the extent to which an employee’s ethical orientation and supervisory role have an impact on their perceptions regarding these behaviors. We find that employees assess acceptability using a utilitarian orientation. The more money and time involved in an activity, the more employees perceive them to be unacceptable. We also find that supervisors view these activities as less acceptable than do non-supervisor employees. Demographics have little to do with explaining perceptions. Research and managerial implications are discussed.

A Theory Of Complex Adaptive Inquiring Organizations: Application To Continuous Assurance Of Corporate Financial Information, John Kuhn

Electronic Theses and Dissertations

Drawing upon the theories of complexity and complex adaptive systems and the Singerian Inquiring System from C. West Churchman's seminal work The Design of Inquiring Systems the dissertation herein develops a systems design theory for continuous auditing systems. The dissertation consists of discussion of the two foundational theories, development of the Theory of Complex Adaptive Inquiring Organizations (CAIO) and associated design principles for a continuous auditing system supporting a CAIO, and instantiation of the CAIO theory. The instantiation consists of an agent-based model depicting the marketplace for Frontier Airlines that generates an anticipated market share used as an integral component …

Dags: An Information System Design Research Framework Supporting The Design, Development And Delivery Of More Effective Informat, Lascelles Adams

Electronic Theses and Dissertations

Many IT systems fail to realize their objectives because not enough attention has been paid to the business context in which the system functions. One reason expressed--an emphasized technical focus which tend to omit business and organizational issues germane to the organization's and the system's success. When an organization's information system is in line with, and provides support for its business strategy--strategic alignment--superior business performance is often the result. Within the Requirements Engineering (RE) community there has been several attempts to develop and utilize approaches which can illuminate business and organizational informational needs. In this dissertation, the DAGS framework is …

Plan To Support Grains Industry Development 2009-2012, Department Of Agriculture And Food, Western Australia

Grain and other field crops published reports

The Plan to Support Grains Industry Development (‘the Plan’) recognises that Western Australian agricultural industries are integral to the economic wellbeing of regional and rural communities. The Plan promotes a progressive and profitable grains industry through modern best practice services and research to enhance continuous improvement in farming and supply chain practices.

The Plan has been developed to align with the Government of Western Australia’s initiatives, strategies and tactics for ‘making every hectare count’ (see Appendix 1) and with grains industry needs as identified by industry stakeholders during a series of consultation forums. These industry needs will be addressed in …

Factors And Impacts Of Low Utilization Of Internet: The Case Of Arab Countries, Ali F. Emdad, Muhammed Badamas, Samar Mouakket

Journal of International Technology and Information Management

The Arab countries are greatly behind in terms of their levels of Internet usage. The Arab countries are under pressures to adopt and promote digital transformation. Data in Arab countries are hard to get, resulting in paucity of understanding the factors that affect the use of Internet in Arab countries. This paper combines research from academic and major international organizational literature to examine and synthesize the current use of Internet in Arab Countries. The obstacles and the factors that affect the use and growth of Internet are language, government policies, culture, cost and technology. They are discussed with their impacts.

The Moderating Effects Of Technology On Career Success: Can Social Networks Shatter The Glass Ceiling?, Paul Fadil, Cindi Smatt, Sharon L. Segrest, Crystal Owen

Journal of International Technology and Information Management

This paper reviews the demographic predictors of career success and proposes that technology plays a critical role in alleviating career success barriers for various demographic groups who have historically encountered barriers. Specifically we propose that technology can act as a moderator allowing minority groups greater participation and acceptance in networks. And, ultimately the greater participation and acceptance in networks will lead to greater career success for groups who have typically encountered “glass ceilings” based on demographic variables such as gender, age, race and ethnicity.

Inference-Guiding On Bayesian Knowledge-Based Systems, Jinchang Wang

Journal of International Technology and Information Management

Bayesian network is a robust structure for representing knowledge containing uncertainties in a knowledge-based system. In applications of expert systems and knowledge-based systems, it often happens that initial data are not sufficient to derive a conclusion of high enough certainty. Inference-guiding is in that case to identify the missing information, pursue its value, and lead inference to a conclusion. This paper presents and characterizes a criterion for effectively selecting key missing information, and thereby develops a “smart” inference approach with the inference-guiding function based on the newly developed criterion for uncertain inference in a Bayesian knowledge-based system.

Internet Search Statistics As A Source Of Business Intelligence: Searches On Foreclosure As An Estimate Of Actual Home Foreclosures, G. Kent Webb

Faculty Publications, Information Systems & Technology

Historical search data, describing the volume of searches by topic and region, have recently become freely available. This provides a potentially valuable source of data useful for business intelligence about conditions external to the organization where data is sometimes sparse. As an experiment for a business application, Google searches on the keyword “foreclosure” were correlated with actual U.S. home foreclosures over the past 4 years. The resulting regression analysis shows a very good correlation, indicating that searches on “foreclosure” provide a very accurate estimate of trends in actual U.S. home foreclosures and may provide an early warning system. In a …

A Study Into The Use Of Business Process Reengineering In Re-Designing Procurement Processes Within The Southern Health Board, Treasa Dempsey

Theses

Prior to undertaking the implementation of an integrated finance and procurement information system, the Southern Health Board (now know as the Health Service Executive - Southern Area) undertook a Business Process Reengineering project to redesign, standardise, streamline, and document their procurement processes. This study examines how useful Business Process Reengineering can be in a public sector environment, using the project undertaken in the Southern Health Board, as a case study. The literature on BPR, in conjunction with the material from the BPR project, and interviews from relevant project team members, is examined. The case study demonstrates that it may be …

Order Acceptance Using Genetic Algorithms, Walter O. Rom, Susan A. Slotnick

Business Faculty Publications

This paper uses a genetic algorithm to solve the order-acceptance problem with tardiness penalties. We compare the performance of a myopic heuristic and a genetic algorithm, both of which do job acceptance and sequencing, using an upper bound based on an assignment relaxation. We conduct a pilot study, in which we determine the best settings for diversity operators (clone removal, mutation, immigration, population size) in connection with different types of local search. Using a probabilistic local search provides results that are almost as good as exhaustive local search, with much shorter processing times. Our main computational study shows that the …

Offering Rss Feeds: Does It Help To Gain Competitive Advantage?, Dan Ma

Research Collection School Of Computing and Information Systems

Nowadays, many Websites have adopted the really simple syndication (RSS) technology to deliver online content to visitors. In this paper, I build an analytical model to examine how the offering of RSS feeds impact the number of visitors, total traffic load, and profit of Websites in a competitive setting. I show that although RSS can always attract more visitors, it may reduce the Website's profit. Interestingly, in a competitive market there are cases that the RSS feeds hurt the offering Website but benefit the competing Website instead. The conditions under which these will happen are derived. I also study the …

The Cmc Interactivity Model: How Interactivity Enhances Communication Quality And Process Satisfaction In Lean-Media Groups, Paul Benjamin Lowry, Nicholas C. Romano Jr., Jeffrey L. Jenkins, Randy W. Guthrie

Faculty Publications

Process satisfaction is one important determinant of work group collaborative system adoption, continuance, and performance. We explicate the computermediated communication (CMC) interactivity model (CMCIM) to explain and predict how interactivity enhances communication quality that results in increased process satisfaction in CMC-supported work groups. We operationalize this model in the challenging context of very large groups using extremely lean CMC. We tested it with a rigorous field experiment and analyzed the results with the latest structural equation modeling techniques. Interactivity and communication quality dramatically improved for very large groups using highly lean CMC (audience response systems) over faceto- face groups. Moreover, …

The Impact On Organizational Performance Of Contextual Factors, Strategy And Management Control Systems, Nazmi Saeb Jarrar

Theses: Doctorates and Masters

This dissertation examined antecedents of the use of contemporary management control systems (MCS) by testing the alignment of strategic and contextual variables with variables of contemporary systems of control in the organization. The study further explored the performance consequences of the implementation of these control systems, and the manner in which strategy can influence the organization’s control culture and management accounting practices. The impact of contextual factors, notably size and structural arrangements, such as decentralization and diversification, on management's choice of control systems were also examined. Hence, the study addressed the need for a better understanding of the association between …