Management Information Systems Commons^™

Smartphones To Facilitate Communication And Improve Social Skills Of Children With Severe Autism Spectrum Disorder: Special Education Teachers As Proxies, Gondy Leroy, Gianluca De Leo

CGU Faculty Publications and Research

We present an overview of the approach we used and the challenges we encountered while designing software for smartphones to facilitate communication and improve social skills of children with severe autism spectrum disorder (ASD). We employed participatory design, using special education teachers of children with ASD as proxies for our target population.

Using Van Valens Procedure In Business Research To Assess Consistent Differences In Multidimensional Variability In Two Or More Groups, Mark L. Berenson, Kimberly Killmer Hollister

Department of Information Management and Business Analytics Faculty Scholarship and Creative Works

Much business research involves comparisons in two or more groups on many dimensions. This paper primarily focuses on demonstrating and providing guidance as to how researchers should approach a multivariate analysis in the comparison of sets of corresponding characteristics in two or more independent groups. In particular, this paper demonstrates the utility of a simple but not widely known procedure developed by Van Valen (1978) that should be employed to test for the significance of differences in overall variability in the sets of corresponding characteristics in two or more groups, a test that enjoys much statistical power in detecting significant …

Work Dispersion, Process-Based Learning And Offshore Software Development Performance, Narayanasamy Ramasubbu, Sunil Mithas, M. S. Krishnan, Chris Kemerer

Research Collection School Of Computing and Information Systems

In this paper we develop a learning-mediated model of offshore software project productivity and quality to examine whether widely adopted structured software processes are effective in mitigating the negative effects of work dispersion in offshore software development. We explicate how the key process areas of the capability maturity model (CMM) can be utilized as a platform to launch learning routines in offshore software development and thereby explain why some offshore software development process improvement initiatives are more effective than others. We validate our learning-mediated model of offshore software project performance by utilizing data collected from 42 offshore software projects of …

Appropriation Of Privacy Management Within Social Networking Sites, Catherine Dwyer

Dissertations

Social networking sites have emerged as one of the most widely used types of interactive systems, with memberships numbering in the hundreds of millions around the globe. By providing tools for their members to manage an ever-changing set of relationships, social networking sites push a constant expansion of social boundaries. These sites place less emphasis on tools that limit social boundaries to enable privacy.

The rapid expansion of online social boundaries has caused privacy shockwaves. Privacy offline is enabled by constraints of time and space. Online, powerful search engines and long term digital storage means private data have no expiration …

Dynamics Of Online Chat, Mihai Moldovan

Dissertations

Millions of people use online synchronous chat networks on a daily basis for work, play and education. Despite their widespread use, little is known about their user dynamics. For example, one does not know how many users are typically co-present and actively engaged in public interaction in the individual chat rooms of any of the numerous public Internet Relay Chat (IRC) networks found on the Internet; or what are the factors that constrain the boundaries of user activity inside those chat rooms. Failure to collect and present such data means there is a lack of a good understanding of the …

Perception Gaps And The Adoption Of Information Technology In The Clinical Healthcare Environment, Karen Hare

Dissertations

Implementation of information systems has lagged in many areas of clinical healthcare for a variety of reasons. Economics, data complexity and resistance are among the often quoted roadblocks. Research suggests that physicians play a major part in the adoption, use and diffusion of information technology (IT) in clinical settings. There are also other healthcare professionals, clinical and non-clinical, who play important roles in making decisions about the acquisition of information technology. In addition to these groups there are information technology professionals providing the services required within the healthcare field. Finally within this group are those IT professionals who have sufficient …

The Impact Of Cultural Differences In Temporal Perception On Global Software Development Teams, Richard William Egan

Dissertations

This dissertation investigated the impact of cultural differences in temporal perception on globally dispersed software development teams. Literature and anecdotal evidence suggest that these temporal differences affect individual communication quality, which in turn will affect individual satisfaction and trust within global teams. Additionally, the temporal dispersion of the team was expected to affect an individual's sense of temporal disruption which, in turn, was expected to affect individual satisfaction and trust. Differences in temporal perception were expected to moderate this impact on perceived temporal disruption. A Fortune 100 Company that carried out software testing in Ireland, the United States, China and …

Platform Competition In Digital Systems: Architectural Control And Value Migration, C. Jason Woodard

Research Collection School Of Computing and Information Systems

Digital systems give rise to complex layered architectures in which products at one layer serve as platforms for applications and services in adjacent layers. Platform owners face a difficult balancing act. On one hand, they need to make their platforms attractive to potential complementors by mitigating the threat of architectural lock-in. On the other hand, platform owners must be careful not to give away too much too soon, or risk being unable to recoup their own investments. This paper presents an agent-based model that explores this tension at both the firm and industry levels. Computational experiments show that boundedly rational …

Shaping Strategic Information Systems Security Initiatives In Organizations, Gurvirender Tejay

Theses and Dissertations

Strategic information systems security initiatives have seldom been successful. The increasing complexity of the business environment in which organizational security must be operationalized presents challenges. There has also been a problem with understanding the patterns of interactions among stakeholders that lead to instituting such an initiative. The overall aim of this research is to enhance understanding of the issues and concerns in shaping strategic information systems security initiative. To be successful, a proper undertaking of the content, context and process of the formulation and institutionalization of a security initiative is essential. It is also important to align the interconnections between …

Architectural Control Points, C. Jason Woodard

Research Collection School Of Computing and Information Systems

System designers and technology strategists have long recognized the concept of an architectural control point as a way to identify parts of a system that have particular strategic importance. Despite the vast body of work on system architecture in the engineering design literature, however, few authors have attempted to define architectural control points or study them systematically. Moreover, some industry participants have questioned whether architectural control is still a valuable or achievable goal in an era of increasingly open standards. This paper offers tentative definitions of architectural control, architectural control points, and architectural strategy. In a longer version of the …

Simultaneous Relationship Between Ownership Structure, Corporate Governance, And Firm Value In Indonesia, Kim Sung Suk

The South East Asian Journal of Management

The primary objective of this study is to test the simultaneous relationship between the firm value, the corporate governance practice, and the ownership structure on a sample of 114 companies quoted in the Jakarta Stoke Exchange (JSX). The study finds that the corporate governance practice fails to affect the firm value, but the firm value is a positive predictor of corporate governance practice. Further, the influence of corporate governance practice on the firm value becomes less when the wedge of the firm becomes higher. The ownership structure and the firm value have no systematic relationship. Controlling shareholders and foreign blockholders …

Role Stressors And Job Performance: An Empirical Investigation In Malaysia, Aizzat Mohd. Nasurdin, Soon Lay Khuan

The South East Asian Journal of Management

The purpose of this study was to empirically evaluate the influence of role stressors (role conflict and role ambiguity) in predicting job performace (task performance and contextual performance). Survey data was drawn from a sample of 136 customer-contact employees within the telecomunications industry of Malaysia. Results of the regression analyses showed that role conflict alone had a significant and negative relationship with task performance. On the other hand, both role conflict and role ambiguity were found to be significantly and negatively related to contextual performance. Implications of the findings and directions for future research are discussed.

Turnaround Strategies During Performance Decline In Indonesian Manufacturing Firms, Jullimursyida Ganto

The South East Asian Journal of Management

The study examines causes of performance decline and turnaround strategies of Indonesia following the 1997/1998 financial crisis. The sample chosen was from the large manufacturing firms in Indonesia. The result of this study found that competitive changes, poor management, high cost structure, economic changes and failure of major projects were the significant factors contributing to the performance decline during the crisis of 1997/1998, while restructuring strategies was important strategies adapted to turnaround firms.

Factors Affecting The Online Shoppers' Satisfaction: A Study Of Indian Online Customers, Sumanjeet Sumanjeet

The South East Asian Journal of Management

The growth of E-Commerce as a business technology has been phenomenal. The Internet and its enabled technologies are just few years old and is already being viewed as the world's most revolutionary development. It has created a universal platform for buying and selling goods and services and driving important business process inside the organization. Small and large companies are using the Internet to make their product information, ordering, and customer support immediately available to help buyers and sellers to make contact. Not only organizations, but customers are also finding some of the greatest of this computer technology come from the …

Assessing Measurement Invariance Of Customer Value Scale Across Two Distinct Groups Of Managers And Customers, Hanny N. Nasution

The South East Asian Journal of Management

The paper investigates measurement invariance of customer value construct across different populations (managers and customers). The purpose in doing this analysis is that whether the constructs were being mapped from two disctinct groups. Data for this study comes from two samples: hotel managers and hotel guests. All classified hotels across Indonesia were included. A total 231 managers and 385 customers responded to the survey. The results indicate the cocnceptualisation and operationalisation of customer value developed in this study, does not significantly generalise across managers and customers. The results further indicate that the construct has robust psychometric properties; however, the construct …

The Impact Of Information Technology On Small, Medium, And Large Hospitals: Quality, Safety, And Financial Metrics, Stacy Alicia Bourgeois Roberts

Information Systems & Operations Management Dissertations - Archive

This study focuses on the role of information technologies in healthcare, and investigates the relationship of IT sophistication to patient safety, healthcare quality, and financial performance in Texas acute care hospitals. A value/supply chain perspective guides the development of a general model that integrates hospitals' IT sophistication with their patient and financial outcomes. From the model emerge hypotheses that are tested using the structural equation modeling approach, taking into account differences in outcomes across small, medium, and large hospitals. Our testing and comparisons give insight into the dynamics of health information technology and provide specific direction for practitioners and future …

The Effect Of Leadership Style On Cio Effectiveness, Kishen Parthasarathy Iyengar

Information Systems & Operations Management Dissertations - Archive

While IS researchers have often opined that leadership is important, a theoretical examination of leadership in the CIO context is lacking. We examine Leadership style in the light of the transformational leadership theory and its impact on organizational level variables such as CIO Role Effectiveness and IT ambidexterity, and individual level variables such as Leader-Member Exchange Relationship and the subordinate's general job satisfaction. Results indicate that contingent rewarding style impacted CIO role effectiveness, which in turn predicted IT ambidexterity. Transformational leadership was the strongest predictor of Leader-Member Exchange relationship, which in turn impacted job satisfaction.

A Comparison Of Traditional And Active Learning Methods: An Empirical Investigation Utilizing A Linear Mixed Model, David Weltman

Information Systems & Operations Management Dissertations - Archive

This research aims to understand what types of learners (business school students) benefit most and what type of learners may not benefit at all from active learning methods. It is hypothesized that different types of students will achieve different levels of proficiency based on the teaching method. Several types of student characteristics are analyzed: grade point average, learning style, age, gender, and ethnicity. Three topics (in the introductory business statistics course) and five instructors covering seven class sections are used with three different experimental teaching methods. Method topic combinations are randomly assigned to class sections so that each student in …

An Adaptive Reputation-Based Trust Model For Intelligent Agents In E-Marketplace, Liangjun You

Information Systems & Operations Management Dissertations - Archive

In the emerging Electronic Marketplace, intelligent agents that are reactive, proactive and social will become the major players. These intelligent agents will search for good deals, evaluate trading partners and eventually provide advice on or even make decisions on transactions for their principals. To this end, it is vitally important for the agents to be able to precisely estimate the trust of the business partners to make successful deals. This dissertation proposes an adaptive reputation-based trust model which can be utilized by intelligent agents in an open Electronic Marketplace, where the seller agents and buyer agents can enter and leave …

Mobile Communication And Data Gathering Software For Autistic Children And Their Caregivers, Gondy Leroy, Gianluca De Leo

CGU Faculty Publications and Research

Positive design leads to positive change in our society. In most cases, discussions focus on those who receive the design. However, positive design may also have a positive, but often over-looked, effect on the designers themselves. Learning about difficulties others face and developing solutions is a benefit that can contribute to individual designers’ education and general sense of well-being. Having a broader understanding of alternative views and lifestyles makes one a better person. In addition, positive design may benefit the entire field of information science by improving its ability to renew itself and attract new, young talent.

Managing Project Portfolios, Martin Lockett, Bert De Reyck, Andrew Sloper

Research Collection Lee Kong Chian School Of Business

Portfolios are part of the bedrock of any financial services company. Yet, other industries are now starting to use a similar approach -not with stocks and bonds, but with business projects. Martin Lockett, Bert De Reyck and Andrew Sloper think it's a great idea, but only if it's done right.

Benefiting From Customer And Competitor Knowledge: A Market-Based Approach To Organisational Learning, Siu Loon Hoe

Research Collection School Of Computing and Information Systems

PurposeThe purpose of this paper is to review the organizational learning, market orientation and learning orientation concepts, highlight the importance of market knowledge to organizational learning and recommend ways in adopting a market‐based approach to organizational learning.Design/methodology/approachThe extant organizational learning and market orientation literature was reviewed, and the salient points on how adopting a market‐based approach to organizational learning promotes competitive advantage are discussed.FindingsOrganizational behavior scholars have devoted a lot attention on the factors and conditions affecting organizational learning. The end outcome, of course, is to improve organizational performance. Marketing scholars, on the other, focused on the effect of market …

An Empirical Investigation Of Factors Influencing Knowledge Management System Success, John F. Whitfield Jr.

Theses and Dissertations

Knowledge has been viewed as a critical component for organizations. Consequently, organizations implement Knowledge Management Systems (KMSs) to seek competitive advantages, but they may encounter mixed results. This research draws on previous information system and knowledge management system success-related literature and selects eight factors that are believed to be critical for the successful implementation of a KMS. These factors were derived through a literature search of current KMS success-related literature. The purpose of this study is to identify factors that could have a clear influence on the development and implementation of KMSs. The study presents the empirical examination of a …

A Case-Based Exploration Of Task/Technology Fit In A Knowledge Management Context, Michael W. Moseley

Theses and Dissertations

Task/Technology Fit (TTF) posits that as the intersection of the task domain and the capabilities of an information system (IS) increases in magnitude, the performance gains experienced by user through use of the IS will be positively impacted. While rooted in the traditional IS literature, this research proposes that TTF be extended to incorporate additional factors unique to the context of Knowledge Management (KM). Based upon the findings of this research, it is reasonable to conclude that when employing the TTF model to determine KMS fitness, additional factors other than the task requirements and KMS capabilities should be considered. This …

An Ontology Centric Architecture For Mediating Interactions In Semantic Web-Based E-Commerce Environments, Manoj Thomas

Theses and Dissertations

Information freely generated, widely distributed and openly interpreted is a rich source of creative energy in the digital age that we live in. As we move further into this irrevocable relationship with self-growing and actively proliferating information spaces, we are also finding ourselves overwhelmed, disheartened and powerless in the presence of so much information. We are at a point where, without domain familiarity or expert guidance, sifting through the copious volumes of information to find relevance quickly turns into a mundane task often requiring enormous patience. The realization of accomplishment soon turns into a matter of extensive cognitive load, serendipity …

Creating An Agent Based Framework To Maximize Information Utility, John M. Pecarina

Theses and Dissertations

With increased reliance on communications to conduct military operations, information centric network management becomes vital. A Defense department study of information management for net-centric operations lists the need for tools for information triage (based on relevance, priority, and quality) to counter information overload, semi-automated mechanisms for assessment of quality and relevance of information, and advances to enhance cognition and information understanding in the context of missions [30]. Maximizing information utility to match mission objectives is a complex problem that requires a comprehensive solution in information classification, in scheduling, in resource allocation, and in QoS support. Of these research areas, the …

Governance Structure Transforemation During Erp Implementations, Elise V. Strachan

Theses and Dissertations

The United States Air Force (USAF) has a number of initiatives underway to better support tomorrow’s Warfighter. As part of the Expeditionary Logistics for the 21st Century (eLog21) campaign, one of the most critical initiatives is the Expeditionary Combat Support System (ECSS). ECSS is the world’s largest enterprise resource planning (ERP) implementation and will completely transform USAF logistics operations. The benefits of an ERP include centrally-managed and integrated information sharing, while the many challenges include training future state operations and employing change management. An effective governance structure is essential in order for the USAF to realize the full benefits of …

Identification Of Command And Control Information Requirements For The Cyberspace Domain, Brian D. Aschenbrenner

Theses and Dissertations

The purpose of this research was to develop an information requirements analysis method that would provide the Director of Cyberspace Forces with the information required to support effective command and control of cyberspace. This research investigates the role of information in command and control, information in the traditional war fighting domains, cyberspace as a war fighting domain, and various methods of determining information requirements of organizations. This research produced an information requirements analysis method that is suitable for identifying the command and control information requirements of the Director of Cyberspace Forces.

Challenges Of It Work Force Development, Donald H. Hopkins Jr.

Management Information Systems Faculty Publications

The dynamics of the globally flat business environment have created some fundamental shifts in the staffing requirements of the IT market place. Many large companies are outsourcing IT development work, including off-shoring. As a result, such companies have eliminated apprenticeship programs that were feeder systems for higher level IT positions.

Category Management - It's Not Just For Big Retailers Anymore, James W. Hamister

Management Information Systems Faculty Publications

Modern consumer-goods retailers face enormous challenges, including competition from new formats, tight margins, product proliferation, and challenges managing supply chains that sometimes stretch around the world. These challenges are particularly acute for the small independent retailer. Can small retailers take advantage of the Category Management process and data management as a way to improve performance? This is a question that I've been tackling for to try to gain some insights into the competitive issues facing small businesses in the retail sector.