Management Information Systems Commons^™

Implementation Of Enterprise Information Systems: A Comparative Study Of Enterpise Application Integration (Eai) Vs Enterprise Resource Planning (Erp), Randall W. Brown

Information Systems & Operations Management Dissertations - Archive

This dissertation is a two part study which examines and compares two of the most common Enterprise Integration technologies: Enterprise Resource Planning (ERP) and Enterprise Application Integration (EAI). The first part examines the perceptions of individuals toward each of the technologies. The second part of the study compares and contrasts the two Enterprise Integration technologies with respect to the factors leading to success (or failure). The model determines three levels of factors and is derived from the two-factor motivational studies of Herzberg and Maslow's Hierarch of Needs. In addition, it attempts to discover which groups of factors may be more …

Data Mining And Statistics: Examining Critical Patterns Of Research And Practice, Ailing Wang

Information Systems & Operations Management Dissertations - Archive

Data Mining (DM) has gained increasing attention in academia and growing importance in business over past decades. This is a study to examine the current status of DM in both research and practice with a focus on the role of statistics for the advancement of the field. Being multi-disciplinary in nature, DM challenges researchers to work together and be aware of the progress made in other fields in order to contribute towards the development of the field. By employing citation analysis techniques and using publicly available citation data, I empirically examine how DM reference fields, such as statistics, machine learning, …

Influence Of Codified Knowledge On Software Design Task Performance: A Comparison Of Pairs With Individuals, George Ashok Mangalaraj

Information Systems & Operations Management Dissertations - Archive

The need to improve the success rates of software development projects has prompted the software engineering community to come-up with various initiatives. These initiatives include: new software development processes such as Extreme Programming (XP), leveraging the development process by reusing existing knowledge of software artifacts. XP utilizes pairs in the performance of various software development tasks. Moreover, development of software applications is a knowledge intensive process that utilizes both tacit and explicit knowledge. This experimental study utilized software development professionals as subjects and manipulated the mode of participation (individual or pairs) and availability of codified knowledge (design patterns). Results of …

Research On Multi-Agent-Based Shipping Information System, Kai Wang

World Maritime University Dissertations

No abstract provided.

Enterprise Resource Planning (Erp) Systems And The Manufacturing-Marketing Interface: An Information Processing Theory View, Thomas F. Gattiker

IT and Supply Chain Management Faculty Publications and Presentations

The manufacturing-marketing (MM) interface has received substantial consideration in the operations management literature; however, relatively little attention has been paid to the role of information systems in facilitating MM integration. As integrated cross-functional systems, enterprise resource planning systems (ERP) are well-suited to provide MM integration. Based on information processing theory, the central proposition of this paper is the greater the interdependence between manufacturing and marketing, the greater the benefit of ERP. Specifically, H1 states that the greater ERP-enabled coordination between manufacturing and marketing, the greater the benefit of ERP to the plant. H2 states that the degree to which ERP-enabled …

Improving Memory-Based Collaborative Filtering Using A Factor-Based Approach, Zhenxue Zhang, Dongsong Zhang, Zhiling Guo

Research Collection School Of Computing and Information Systems

Collaborative Filtering (CF) systems generate recommendations for a user by aggregating item ratings of other like-minded users. The memory-based approach is a common technique used in CF. This approach first uses statistical methods such as Pearson’s Correlation Coefficient to measure user similarities based on their previous ratings on different items. Users will then be grouped into different neighborhood depending on the calculated similarities. Finally, the system will generate predictions on how a user would rate a specific item by aggregating ratings on the item cast by the identified neighbors of his/her. However, current memory-based CF method only measures user similarities …

Organisational Learning: Conceptual Links To Individual Learning, Learning Organisation And Knowledge Management, Siu Loon Hoe

Research Collection School Of Computing and Information Systems

Organisational learning has over the years been subject of much study by scholars and managers. In the process, the organisational learning concept has been linked to many other knowledge concepts such as individual learning, learning organisation, and knowledge management. This paper draws from existing literature in organisational behaviour, human resource management, marketing, and information management, to further develop the conceptual links between organisational learning and these knowledge concepts. The paper discusses the characteristics of organisational learning and emphasises its link to individual learning, the learning organisation, and knowledge management. It contributes to the conceptual and theoretical understanding of organisational learning …

The Effects Of Web-Based Technologies On Knowledge Transfer, Waymond Rogers, Solomon Negash

Faculty Articles

The article discusses the effects of Web-based technologies on knowledge transfer, specifically examining whether the use of Web-based services can increase problem-solving skills. Because knowledge transfer has shown a direct correlation with industrial productivity, many organizations are actively trying to create services that encourage it. The authors present a study of the effects of Internet technology on knowledge transfer and the ways that organizations can use technology related to knowledge transfer.

Shared Vision: A Development Tool For Organisational Learning, Siu Loon Hoe

Research Collection School Of Computing and Information Systems

PurposeThe organizational behavior and management literature has devoted a lot attention to processes and technology in organizational learning. There has been little work to examine the effect of shared vision on organizational learning. The purpose of this paper is to highlight the importance of shared vision as a development tool to build an organizational learning capability.Design/methodology/approachThe existing shared vision and organizational learning literature was reviewed, and the salient points on how shared vision promotes organizational learning discussed.Practical implicationsThe paper offers a view on how leaders can use shared vision to develop organizational learning capability. Practicing managers would then be able …

The Business Model Of "Software-As-A-Service", Dan Ma

Research Collection School Of Computing and Information Systems

The emergence of the software-as-a-service (SaaS) business model has attracted great attentions from both researchers and practitioners. SaaS vendors deliver on-demand information processing services to users, and thus offer computing utility rather than the standalone software itself. In this work, the author propose an analytical model to study the competition between the SaaS and the traditional COTS (commercial off-the-shelf) solutions for software applications. The author show that when software applications become open, modulated, and standardized, the SaaS business model will take a significant market share. In addition, under certain market conditions, offering users an easy exit option through the software …

Is Interpersonal Trust A Necessary Condition For Organisational Learning?, Siu Loon Hoe

Research Collection School Of Computing and Information Systems

The organisational behaviour and management literature has devoted a lot attention on various factors affecting organisational learning. While there has been much work done to examine trust in promoting organisational learning, there is a lack of consensus on the specific type of trust involved. The purpose of this paper is to highlight the importance of interpersonal trust in promoting organisational learning and propose a research agenda to test the extent of interpersonal trust on organisational learning. This paper contributes to the existing organisational learning literature by specifying a specific form of trust, interpersonal trust, which promotes organisational learning and proposing …

Seminal Barriers To Female High School Students’ Choice Of Information Technology As A Career Alternative, Donna M. Grant

College of Computing and Digital Media Dissertations

The under-representation of women in the IT profession is a well-known Information Systems phenomenon. Unlike the other sciences and mathematics, where the percentage of women receiving bachelor’s degrees has increased over the past two decades, the percentage of women obtaining degrees in technology has decreased. Information Technology started strong in 1984 with 37.06% women receiving bachelor’s degrees; however, 2004 brought a decrease to a low of 25.05%, near the level of three decades earlier. The consequences of this under-representation include non-diverse IT solutions, a predicted IT workforce shortage, and the United States losing its ability to participate as a fervent …

Information Systems (Is) Connectivity As A Moderator Of The Effects Of Is Support For Information Interpretation On Firm Performance: An Empirical Study, Michael J. Zhang

WCBT Faculty Publications

This study examined and tested the roles of information systems (IS) connectivity in influencing the performance impacts of IS support for information sharing and IS support for information interpretation. Using data collected from a survey of large U.S. firms and the Research Insight (Compustat) database, the results showed that when IS connectivity was high, IS support for information sharing was positively related to profitability whereas IS support for information interpretation was negatively associated with profitability. These findings suggest that a high level of IS connectivity is a two-end sword for firms which rely on both IS support for information sharing …

People-Search : Searching For People Sharing Similar Interests From The Web, Quanzhi Li

Dissertations

On the Web, there are limited ways of finding people sharing similar interests or background with a given person. The current methods, such as using regular search engines, are either ineffective or time consuming. In this work, a new approach for searching people sharing similar interests from the Web, called People-Search, is presented. Given a person, to find similar people from the Web, there are two major research issues: person representation and matching persons. In this study, a person representation method which uses a person's website to represent this person's interest and background is proposed. The design of matching process …

Sifting Customers From The Clickstream : Behavior Pattern Discovery In A Virtual Shopping Environment, Peishih Chang

Dissertations

While shopping online, customers' needs and goals may change dynamically, based on a variety of factors such as product information and characteristics, time pressure and perceived risk. While these changes create emergent information needs, decisions about what information to present to customers are typically made before customers have visited a web site, using data such as purchase histories and logs of web pages visited. Better understanding of customer cognition and behavior as a function of various factors is needed in order to enable the right information to be presented at the right time. One approach to achieving this understanding is …

Assessment Of Manufacturing Performance Using Data Envelopment Analysis, Angela Janette Benbarka

Information Systems & Operations Management Theses - Archive

In today's global and highly competitive economy, organizations are constantly monitoring their performance and the performance of their competitors. With technological advancements and increased expectations from consumers, time becomes a critical factor in an organizations' ability to sustain their advantage over competitors. By understanding the multiple components which compose their performance and quickly identifying and addressing inefficiencies within the systems, an organization can maintain and possibly increase their share of the marketplace. This research will assess the feasibility of data envelopement analysis (DEA) as a tool for organizations to measure their performance over time. DEA has been widely used and …

Modeling Architectural Strategy Using Design Structure Networks, C. Jason Woodard

Research Collection School Of Computing and Information Systems

System architects face the formidable task of purposefully shaping an evolving space of complex designs. Their task s further complicated when they lack full control of the design process, and therefore must anticipate the behavior of other stakeholders, including the designers of component products and competing systems. This paper presents a conceptual tool called a design structure network (DSN) to help architects and design scientists reason effectively about these situations. A DSN is a graphical representation of a system’s design space. DSNs improve on existing representation schemes by providing a compact and intuitive way to express design options—the ability to …

Multinationals And Unionism In Indonesia, Riani Rachmawati, Alex De Ruyter

The South East Asian Journal of Management

This paper presents a critical analysis of the factors shaping the interaction between multinationals and trade unions in Indonesia, focusing on the recent period of democratization following the downfall of the Suharto regime. It has been suggested that union growth risks undermining Indonesia’s competitive advantages (cheap labour) and could encourage the exit of multinationals to cheaper competitors. In order to test this proposition, two case studies were conducted: one in the automotive industry and the other in the banking industry. The paper first provides an overview of multinational activity and FDI in Indonesia, and their interaction with a nascent union …

Knowledge Management At The Village Level: How Thai Rice Farmers Incorporate Technologies To Improve Production Systems, Jude William R. Genilo

The South East Asian Journal of Management

The shift from agricultural to industrial and from industrial to knowledge societies has affected the ways farmers run their small-scale field activitiesin Central Thailand. To remain competitive, rice farmers need to continuously incorporate innovations and upgrade their technologies to sustain operations. These innovations and technologies may be seen in practically all aspects of the rice production process – from seed selection to fertilization, from seed raising and growth to irrigation, from crop protection to harvesting, threshing and drying. The study basically aims to explore the plausibility of rice farming villages as “learning organizations” and within these villages, the viability of …

Paradoxical Strategies And Firm Performance: The Case Of Indonesian Banking Industry, Mohammad Hamsal, I Gusti Ngurah Agung

The South East Asian Journal of Management

Recently, research on paradoxical strategies has been considered critical in winning in the competitive dynamic landscape, characterized by uncertainty and rapid changes in the business environment. Such environmental uncertainties require firm to apply paradoxical strategies; combining strategic flexibility and strategic consistency (Parnell, 1994). This study addresses three main questions: what is the effect of strategic flexibility on firm’s performance; what is the effect of strategic consistency on firm’s performance; what is the contingent effect of perceived environmental uncertainty on the relationship between paradoxical strategies and firm’s performance. Questionnaires were distributed to 131 CEOs or members of top management team of …

Integrate Reengineering And Tqm: An Attempt To Redefine Reformation, Wakhid Slamet Ciptono

The South East Asian Journal of Management

This study examines the structural relationships between TQM, Reengineering, Operational Excellence in downstream and upstream sectors, Reformation, and sustainable community development program. A good understanding of how oil and gas industry should integrate mainstreaming the approach to sustainable community development into policymaking. Sustainable community development should be implemented by considering the links between change management through TQM and reengineering, operational excellence applications, and the real reformation. Recognizing that contributions of reformation (via the amendment of law of the Republic of Indonesia No. 22/2001 concerning oil and natural gas) in the sustainable community development is a key component in the Indonesia’s …

The Impact Of Personal Characteristics And Intrinsic Motivation On Creative Behavior Among Indonesian Radio Station Managers, Nugroho J. Setiadi, Anees Janee Ali, Rehana Aafaqi

The South East Asian Journal of Management

The main purpose of the article is to increase understanding in some personal characteristics affecting creative performance among Indonesian radio station managers’ leadership context. Using creativity-relevant personal characteristics and motivation as input model, the authors identified that both of these two variables are positively related to creative performance. The study hypothesized that Leader-member exchange (LMX) moderate the relationship between personal characteristics and creative performance. Among a sample of 283 Indonesian radio station managers, results found that creativity-relevant personal characteristics and intrinsic motivation were positively related to creative performance when managers’ perception of followers’ work contribution toward them (as the second …

Control Of The Electronic Management Of Information, A. Boone, R. Szatmary Jr.

Publications (YM)

This procedure establishes the responsibilities and provides direction for developing and evaluating the adequacy of process controls on specific uses of electronically stored information. These uses include, but are not limited to, information used in design input, developed as design output, or developed as input to or output from scientific investigation or performance assessment modeling and analysis. This pertains to information that resides in an electronic information management system or on electronic media.

Impact Of Information Technology Innovations On Resources And Services Of Management Institute Libraries In Mumbai: A Librarians’ Approach, Satish Kanamadi, B. D. Kumbar

E-JASL: Electronic Journal of Academic and Special Librarianship (1999-2009, Volumes 1-10)

Abstract

Management libraries are facing a piquant situation and unforeseen challenges in this age of information technology. They are reeling under pressure to fulfill their obligation of meeting the diverse information needs of clientele. IT has brought in sweeping changes in the traditional way libraries are functioning. Libraries need to evaluate, measure the impact of information technology on them. This will equip them with the knowledge of turning this information Technology into a boon for improving their services. This paper is one such attempt with reference to management libraries affiliated to University of Mumbai, Mumbai City, India.

An Exploratory Study Of Iso 9001:2000 Quality Management Systems Using The Iso/Iec 15504 Architecture, Paul Richard Shimp

Engineering Management & Systems Engineering Theses & Dissertations

The purpose of this paper is to provide an exploratory study on the implementation and issues regarding Quality Management Systems as defined by ISO 9001 :2000 using the architecture of ISO/IEC 15504. The recently published ISO/IEC 15504 series of standards provides a framework to assess processes and determine levels of capability. With the use of this framework, the study will focus on the assessment and identification of problem areas requiring focus for continual improvement within an ISO 9001 :2000 quality management system.

The structure of this paper is as follows: Section 1 provides a background discussion of ISO 9001 :2000. …

Evaluation Of An Expanded Satellite Based Mobile Communications Tracking System, Maciek Nowak, Alan L. Erera

Information Systems and Operations Management: Faculty Publications & Other Works

Since the terrorist events in the United States on September 11, 2001, the Federal Motor Carrier Safety Administration has been testing and evaluation cargo tracking technologies to improve the safety, security and efficiency of commercial motor vehicle operations. While satellite-based systems used for tracking vehicles and cargo provide sufficient geographic coverage in the majority of the United States, there remain several vital regions that are uncovered and difficult to monitor. One such region is Alaska, where officials are particularly concerned with the hazardous materials shipments that are transported parallel to the Trans-Alaska Pipeline. This article analyzes the risks and benefits …

A Comparative Assessment Of The Knowledge Management Leadership Approaches Within The Department Of Defense, Tommy V.S. Marshall Ii

Theses and Dissertations

Knowledge has superseded traditional corporate assets and has become the strategic resource for competitive advantage. To reap the benefits of knowledge, organizations must harvest and leverage the collective knowledge of the entire workforce. This is achieved through effective knowledge management. KM involves processes to create, to store, and transfer knowledge to accomplish business objectives and to achieve a competitive advantage. The Department of Defense has also recognized the importance of KM and has since mandated the acquiring, refining, and sharing of knowledge. The Departments of the Army, Air Force, and Navy have each undertaken individual KM efforts. This research, guided …

A Comparative Assessment Of Knowledge Management Education Across The United States Department Of Defense, Gary Lee Wright

Theses and Dissertations

Knowledge is a critical resource for organizations today, especially to the DoD. When organizations understand what knowledge is, they can begin to draw value from it. Drawing value from knowledge is best accomplished through the processes of knowledge management: knowledge creation, knowledge storage and retrieval, knowledge transfer, and knowledge application (Alavi and Leidner, 2001). Organizations can create an environment in which these processes flourish by ensuring the organization has the elements of a supportive leadership, structure to control and optimize knowledge sharing, technology to facilitate the KM processes, and a commitment to maximize knowledge sharing and continuously improve (Stankosky et …

Assessing Perceptions Of Knowledge Management Maturity/Capabilitites: A Case Study Of Saf/Fm, Aaron M. Blair

Theses and Dissertations

Knowledge is an essential organizational resource that is required at all echelons to accomplish processes, to make decisions, and to improve efficiency and effectiveness. In order to take advantage of the benefits of knowledge, organizations must harvest and leverage the collective knowledge of the entire workforce through effective knowledge management (KM). The Air Force Center of Excellence for Knowledge Management recognized SAF/FM as having an exemplar KM program within the Air Force. This research used the Knowledge Management Capability Assessment (KMCA) framework to assess the overall KM maturity and capabilities of the seemingly mature SAF/FM KM program. The results indicate …

Refinement Of An Instrument To Assess Readiness For Knowledge Management, Landon C. Bailey

Theses and Dissertations

Academics and practitioners have described knowledge as a primary source for competitive advantage for organizations; however, many attempts at instituting knowledge management programs to increase organizational competitiveness do not succeed. Instituting knowledge management programs generally requires organizations to make significant changes and the concept of readiness has long been believed to be an important precondition for successful organizational change. By linking previous research in enablers for knowledge management and organizational change, it is possible to adapt an established organizational change readiness instrument to measure readiness for knowledge management. This study culminates in the development and field-testing of the resultant knowledge …