Management Information Systems Commons^™

Decision Analysis Method For Air Mobility Beddown Planning Scenarios, Jacob M. Salmond

Theses and Dissertations

Currently at Air Mobility Command, Plans and Programming, Requirements Division (AMC/A75R), infrastructure requirements for a proposed permanent beddown location are accomplished through corporate knowledge and manual lookup. With the loss of corporate knowledge in the foreseeable future, AMC/A75R is would like to capture this knowledge base in an information system. This research developed a spreadsheet analysis tool that takes hard requirements and compares them with existing capabilities at a given location. Through gap analysis, the tool produced infrastructure requirement shortfalls and associated costs to satisfy the shortfalls.

A Historical Context Analysis Of Changes In Content Management Ideology, William Lee Jr.

Theses and Dissertations

Digital content has grown continually over the past years, yet acceptance of a common definition of what is "content management" still generates debates in IS communities. This research will be a qualitative study using a combined approach of historical and context analysis of literary artifacts for drawing inferences to explore the evolutionary changes in content management ideology. Using a seven-step process, a specific structure is designed with a systematic approach to encounter the phenomena being researched and present the evidence of the results. Performing an analysis on the evolution of content management from a historical perspective will benefit researchers and …

Technology Acceptance And Use In A Knowledge Management Support System: An Exploratory Case Study Of Air Force Knowledge Now Communities Of Practice, John P. Tate

Theses and Dissertations

Over the past five to seven years, the United States Air Force has begun to employ online Communities of Practice (CoP) as a means to collaborate virtually. During this time, there have been several studies of these online communities to better understand their use, as well as their lack of use. The primary goal of this research is to apply the theories of Davis' (1989) technology acceptance model to identify the factors that affect the acceptance and use of CoPs. These findings are then used to provide suggestions on how to improve the acceptance and use of CoPs for CoP …

Barriers To Electronic Records Management (Erm): An Exploratory Case Study Investigating Erm In The Deployed Environment During Operations Enduring Freedom And Iraqi Freedom, Brian G. Hobbs

Theses and Dissertations

Corporate and government organizations can use electronic records as an important strategic resource, if the records are managed properly. In addition to meeting legal requirements, electronic records can play a vital role in the management and operation of an organization's activities. Corporate America is facing challenges in managing electronic records, and so too is the U.S. Air Force (USAF). The deployed environment is particularly problematic for electronic records management (ERM). This research, thus, investigates ERM in the deployed environment to identify and characterize the barriers faced by USAF personnel who deployed to locations supporting Operations Enduring Freedom and Iraqi Freedom. …

Program Management: A Comprehensive Overview Of The Discipline, Mitchell L. Springer

Purdue University Press Books

Although many might argue that program management is magic or luck, and at times this might be the case, Springer instead describes program management as both an art and a science. The art of program management is addressed through the numerous qualitative aspects of dealing with people, working in teams, understanding what motivates people, and gaining an understanding how we manage. The quantitative side is composed of a process with multiple activities with clear-cut outcomes. The integration of the multiple activities and outcomes provides a powerful framework for successfully planning a program. Program Management: A Comprehensive Overview of the Discipline, …

Negotiation Of Software Requirements In An Asynchronous Collaborative Environment, Catherine Lowry Campbell

Dissertations

The effect of task structure and negotiation sequence on collaborative software requirements negotiation is investigated. This work began with an extensive literature review that focused on current research in collaborative software engineering and, in particular, on the negotiation of software requirements and the requisite collaboration for the development of such requirements. A formal detailed experiment was then conducted to evaluate the effects of negotiation sequence and task structure in an asynchronous group meeting environment. The experiment tested the impact of these structures on groups negotiating the requirements for an emergency response information system. The results reported here show that these …

Live, Virtual, And Constructive Environments For Performance Support, John Michael Lacontora

Dissertations

As military systems become more complex, the operation and support of these systems becomes intrinsically more difficult. The U.S. Army's current procurement process relies on industry to provide embedded training and performance support tools for the systems they produce. These tools are relatively new and in the early stages of development. As yet, they have failed to meet the needs of the technicians that are required to support these complex systems. Current efforts to provide enabling technologies that enhance the capabilities of automotive maintenance technicians are concentrated in three professional communities. First is the Performance Improvement community where work is …

Digital Libraries And Middleware Technology, Muhammad Umar Qasim

Theses

Digital libraries deliver personalized knowledge directly to their users, without being restricted to the contents of a physical library. In a digital library information from any online source can be managed and shared, making more knowledge available to users than before. The information sharing is achieved by integrating many autonomous heterogeneous systems available. The challenge is to provide users with the ability to transparently access digital library contents in spite of the heterogeneity among the information sources.

Research communities have proposed several approaches to accomplish the system integration in digital libraries. In this thesis, the working of currently employed approaches …

Online Privacy Policies: An Assessment Of The Fortune Global 100, Randy Ryker, M. Khurrum S. Bhutta

Journal of International Information Management

Both industry leaders and government officials around the globe are struggling with how to address online privacy. One solution suggested by both groups within the United States is for companies to voluntarily comply with the fair information practices of Notice, Choice, Access, and Security. A content analysis of the online privacy policies of the firms in the Fortune Global 100 was conducted to determine the extent to which the most successful global companies comply with fair information practices. The results indicate that 1.2% fully complies, 87.2% partially comply and 11.6%) fail to comply with one or more fair information practice.

Leveraging Information Technology To Gain Competitive Advantage: A Case Study On General Electric Consumer Products, Bih-Ru Lea

Journal of International Information Management

The purpose of this study is to analyze the impact of merging General Electric Lighting (GEL) and General Electric Appliance (GEA) into General Electric Consumer Products (GECP) and how IT strategies are used to gain competitive advantages in its industry. This study will analyze major IT projects being developed and implemented in relation to their impact on major information flows, organizational structure, IT architecture, control systems, and the labor characteristics of the ITfunction. Alternatives to achieve integration will then be discussed and recommendations will be proposed.

Impacts Of B2c E-Commerce On Hospital Productivity: An Empirical Study, Shin-Yuan Hung, Hsin-Min Hung, Mu-Yin Hung

Journal of International Information Management

This work conducted a comprehensive study of Business-to-Consumer Electronic Commerce (B2C e-Commerce) applications in Taiwanese hospitals. To further assess the impacts of B2C e-Commerce on hospital productivity, this study also employed three quantitative methods to analyze historical data. The results confirm those of broader research into applications of B2C e-Commerce to hospitals. Additionally, the results of the quantitative analysis demonstrate that B2C e-Commerce significantly impacts the hospital productivity.

A C Ross-Cultural Comparison Of U.S. And Chinese Website Customers, Eleanor T. Loiacono, Huiping Lin

Journal of International Information Management

Website quality has been given much attention as of late. In particular the factors that impact a consumer's perception of website quality is of great interest. This paper takes a currently validated measure of business-to-consumer website quality (WebQual™) and applies it to Chinese Web users in order to study the cross-cultural differences and similarities of U.S. and Chinese customers. Several cultural differences between U.S. and Chinese customers are revealed.

Best Practices And Web Practices: Comparing Corporate Supplier Diversity Programs With Web-Based Jminority Supplier Content, Dale Young

Journal of International Information Management

The growing use of the Web for business-to-business transactions means corporate Web sites could be used to communicate with diverse suppliers. This study compares the Web-based supplier diversity content on Fortune 500 public sites with the content of off-line minority supplier programs. Web sites are underused for communicating with diverse suppliers, as the content appears on only 12.5% of the sites. They emphasize information publishing because the most common Web-based supplier diversity items are contact information, such as a title and name, and third-party certification. Web-based supplier diversity content, however, is very similar to off-line diversity program content.

Non-Response Error Within Internet Surveys: A Cautionary Note, Carl S. Bozman, Donald E. Stem Jr

Journal of International Information Management

The use of the internet as a method to conduct survey research has expanded rapidly over the past decade. High speeds of response and lower expenses have driven this rapid growth. Relatively low response rates, however, suggest online surveys may be compromised by high levels of non-sampling error. This paper examines a major component of non-sampling error and the consequences that may be associated with internet survey non-response. Known population parameters are compared to point estimates from a census as well as a random sample of non-respondents in order to provide insight on the magnitude and direction of nonresponse error. …

Analyzing The Effect Of Top Management Support On Information System (Is) Performance Across Organizations And Industries Using Hierarchical Linear Modeling, Thawatchai Jitpaiboon, Sema A. Kalaian

Journal of International Information Management

Top management support has long been conceivable as an important factor for the success of IS projects. Due to the hierarchical nature of an organization, a cross-level interaction can occur among nested levels. Thus, using inappropriate statistical analysis can cause misleading results and lost of information. This study provides two contributions to the IS research. First, Hierarchical Linear Modeling (HLM) was used to explain the cross-level interaction between organizational level and industry level. Second, unlike other studies focusing on an organizational level, this study considers top management support at the industry level and examines the mediating role of top management …

Using An Online Virtual Server To Simulate Network Administration, G, Kent Webb

Faculty Publications, Information Systems & Technology

Participants in the rapidly changing computer networking arena face the significant challenge of keeping up with technologies that are often expensive to deploy, making it particularly difficult to gain hands-on experience. A survey of current job descriptions indicates that Microsoft systems continue to experience strong interest among employers. Learning alternatives are considered with a focus on a new solution to the problem of hands-on experience that has been provided by Microsoft, a virtual server lab that is available on-line and is free. Features of this virtual lab are explained, and the results of an experiment to integrate this lab into …

Systems Development Tools And The Relationship To Project Design: Cost And Budget Implications, Gerald V. Post, Albert Kagan

Journal of International Information Management

An investigation into current system development trends, including a summary of projects, platforms, and tools. The majority of projects get completed on time and within budget, but 14 percent still present problems. The choice of tools appears to be changing to represent the demand for new projects on new platforms—particularly the Internet. CASE tools are used sparingly, and Java is beginning to replace C++ in many projects. Database management systems are critical to almost all projects.

Inference-Guiding For Intelligent Agents, Jinchang Wang

Journal of International Information Management

In many applications of intelligent agents, initially given facts are not sufficient to reach a decision, and more data are needed. In that case. Inference-guiding is needed to identify the missing information and lead inference to a conclusion. This paper presents a new inferenceguiding strategy that selects the key pieces of missing information in such a way that the total cost of acquiring additional information for reaching a conclusion is the lowest. The computational experiments show that the new strategy is more effective and economical than the inference-guiding strategies currently available for the intelligent systems.

Contextual Analysis Of Enterprise Mobile Services Requirements, Radhika Jain

Journal of International Information Management

This article presents a framework to classify various types of mobile services implemented in organizational settings. Based on the objectives of wireless information systems (WIS), we identify three categories viz. enterprise mobile services, enterprise-advantage mobile services, and consumer mobile services. While the last two categories of mobile services have received broader attention, there has not been much work done in analyzing the role of mobile services in the organizational settings specific to various industries. In this article, we attempt to fill this void by synthesizing the extant literature in this area. Based on the degree of user's mobility in their …

Statistical Process Control For The Engineering It Support Incident Life Cycle, Binay Anand, Christopher A. Chung

Journal of International Information Management

This paper describes a new Statistical Process Control technique to better manage the engineering Information Technology life cycle process. This includes the identification of the activities in the engineering IT support lifecycle initiation, reproduction, analysis and resolution phases. The performance of these lifecycle activities are analyzed using a highly modified Chart of Individuals, Statistical Process Control approach. This new type of SPC system can help engineering IT management to determine whether or not a support incident is in control. Out of control support incidents can then be investigated for special causes so that corrective action may be taken.

Acceptance Of Wireless Internet Via Mobile Technology In China, June Lu, Chang Liu, Chun-Sheng Yu, James E. Yao

Journal of International Information Management

This study explores factors associated with the acceptance of Wireless Internet via Mobile Technology (WIMT) in China. The results indicate that the acceptance of WIMT is related to the factors of perceived usefulness, perceived ease of use, social influences, wireless trust environment, and facilitating conditions. It provides diagnostic insight into how different factors influence user intention to accept WIMT in China, and thus help business develop strategy to prompt WIMT communications and mobile commerce there.

Moving Beyond Integrating Ubiquitous Undergraduate Research Skills, Harry L. Reif, Kathy E. Clarke, Young B. Choi

Libraries

Information systems professionals must be able to recognize and adapt to changing technologies to support evolving business needs. While it is impossible to accurately envision tomorrow’s technologies and business needs, it is possible to develop students’ ability to constantly survey the changing business and technology landscapes and apply critical thinking skills to draw appropriate conclusions regarding which potential trends are worth following and which are less viable. This paper makes the case for preparing undergraduate students with problem-solving and research skills and describes a successful methodology for developing these skills in an undergraduate information systems course.

An Overview Of Security Issues In A Digital City, Bonnie Yates

Opportunities for Undergraduate Research Experience Program (OURE)

This paper addresses what a digital city is, the advantages a digital city provides and how security must be considered when developing and deploying a digital city. Digital cities provide a dynamic living space that cannot be founded on static technology. Instead, it must have its foundation on dynamic technology. Included in dynamic technology is security, which is a common thread among digital cities. Without proper security, digital cities cannot expand to their full potential.

State Of The Fisheries Report 2003/04, J. W. Penn, W. J. Fletcher, F. Head

Status Reports of the Fisheries and Aquatic Resources

The State ofthe Fisheries Report is published annually to provide an additional level of detailed reporting of the management of fish stocks and their environment undertaken by the Department of Fisheries. A summary report from the document is included in the Department's Annual Report to Parliament, which includes the Department's non-financial (fishery) performance indicators.

By summarising management changes, compliance activities and research data including stock assessments and breeding stock levels, this document provides a valuable reference point for Western Australian fisheries of major importance to the commercial and recreational sectors, and the developing aquaculture sector.

This year's State of the …

The Effect Of Influence Tactics And Contingency Factors On The Adoption And Diffusion Of Is/It Innovations In Social Networks, Anand Jeyaraj

Management Information Systems Faculty Publications

Despite considerable research on both adoption and diffusion of IS/IT innovations, there is a lack of coherent understanding of the processes by which innovations diffuse within social systems. This research proposes that the nature of the innovation diffusion process will depend on the characteristics of the innovation, the personal attributes of the individual, the interpersonal relationships, the composition of the social networks, and the specific influence tactics used by individuals. The empirical investigation involves a combination of three different research methods: meta-analysis, interpretive case studies, and simulation. The meta-analysis, at the organizational level, identifies the various factors (individual, dyad, social …

Antecedents Of Information Systems Backsourcing, Natalia Veltri

Electronic Theses and Dissertations

This dissertation examines backsourcing of corporate IS activities, and why IS outsourcing clients decide to backsource. Information Systems (IS) backsourcing is a business practice in which a company takes back in-house assets, activities, and skills that are part of its IS operations and were previously outsourced to one or more outside information service suppliers. Focusing on economic, strategic and relationship motives, a number of theoretical backsourcing factors is derived from transaction cost theory, agency theory, core competency perspective, IOR theory and marketing channels literature. To identify factors salient in IS backsourcing and to examine the process of backsourcing this dissertation …

Deception Detection Through Automatic, Unobtrusive Analysis Of Nonverbal Behavior, Thomas O. Meservy, Matthew L. Jensen, John Kruse, Judee K. Burgoon, Jay F. Nunamaker Jr., Douglas P. Twitchell, Gabriel Tsechpenakis, Dimitris N. Metaxas

Faculty Publications

Every day, hundreds of thousands of people pass through airport security checkpoints, border crossing stations, or other security screening measures. Security professionals must sift through countless interactions and ferret out high-risk individuals who represent a danger to other citizens. During each interaction, the security professional must decide whether the individual is being forthright or deceptive. This task is difficult because of the limits of human vigilance and perception and the small percentage of individuals who actually harbor hostile intent. Our research initiative is based on a behavioral approach to deception detection. We attempted to build an automated system that can …

Machines And Machinations: The Integrated Care Record Service In The Uk National Health Service, Reshma Ramesh Gandecha, Christopher Atkinson, Anastasia Papazafeiropoulou, Lampros Stergioulas

Journal of International Technology and Information Management

This paper examines the use of Actor Network Theory (ANT) as a lens to get a better understanding of the implementation of the Integrated Care Record Service (ICRS) in the UK National Health Service (NHS). Actor Network Theory has been deployed in various environments to achieve a better understanding of the roles of not only the humans but also the artifacts that constitute, in this case, healthcare networks of services and organisations. The theory is used as a means of supporting real world interventions, providing a richer understanding of complexities involved and thereby helps management to make better decisions. This …

Task-Technology Fit In Data Warehousing Environments: Analyzing The Factors That Affect Utilization, Richard V. Mccarthy, George F. Claffey

Journal of International Technology and Information Management

Enterprise data warehouses are an expensive investment in both time and resources. The promise of data warehouses is improved decision-making through user empowerment and enablement of sophisticated decision support tools. Have organizations been able to achieve this goal? Task- technology fit defines a model that suggests that for a technology to be utilized, it must meet the needs of a user and provide features that support the fit of the requirements of the task; performance impacts will result. When an organization commits the time and resources necessary to develop an enterprise data warehouse, their expectation will be a high task-technology …

Information Security In The Caribbean Banks, Hongjiang Xu, Pierre Bowrin

Scholarship and Professional Work - Business

Information security is a crucial issue for organizations, especially for banking and financial institutions. However, not many studies have considered the perspectives of end users in developing countries’ banking industry, for which the challenges of competing globally are greater due to a lack of technical, human and financial resources. Therefore, this study examines how end users of local, regional, and international banks in St. Kitts (a Caribbean country)
perceive information security. The study will provide financial institutions in developing countries with more efficient security measures that would facilitate their success in the global community.