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Full-Text Articles in Management Information Systems

The Complexity Issues Of Enterprise Digitalization And The Organisational Challenges Of Operations: The Case Of Kosova, Ylber Limani, Edmond Hajrizi, Larry Stapleton Oct 2020

The Complexity Issues Of Enterprise Digitalization And The Organisational Challenges Of Operations: The Case Of Kosova, Ylber Limani, Edmond Hajrizi, Larry Stapleton

UBT International Conference

One of the main challenges to business digital transformation is lack of agile approach to the operations digitalization requirements. This problem can be translated on three main related hypothetical issues: business inability to change various things in a short period of time, lack of straightforward strategic line commitment, and failure to take iterative organisational fast approach towards simplification of technology complexity. This research aims to address the potential causes of organizational inflexibility, strategic issues, and the mode of response to the complex requirements of digitalization process. The target population is composed of Kosovar enterprises with a definite sample. Qualitative research …


Artificial Intelligence And Big Data Challenges In Smart Cities, Arbër Perçuku Oct 2020

Artificial Intelligence And Big Data Challenges In Smart Cities, Arbër Perçuku

UBT International Conference

Smart city combines technologies with information to facilitate and improve daily life of citizens on different areas like transport, healthcare, education, environment impact, energy save and other. Big Data as technology to collect, store and analyze massive amounts of data, and Artificial Intelligence to extract the values from those data, have received a lot of attention recently. The aim of this paper is to discuss and highlight the challenges that engineers, scientists and other stakeholders can face practically in the development of smart city, and to enhance the integration of both Big Data and Artificial Intelligence.


Making Vending Machines Smarter With The Use Of Machine Learning And Artificial Intelligence: Set-Up And Architecture, Dashmir Istrefi, Eftim Zdravevski Oct 2020

Making Vending Machines Smarter With The Use Of Machine Learning And Artificial Intelligence: Set-Up And Architecture, Dashmir Istrefi, Eftim Zdravevski

UBT International Conference

Machine Learning and Robust Optimization techniques can significantly improve logistics operations and improve stock quantity and maintenance intervals. Machine Learning will be used to forecast item demands for each of the vending machines, taking into account past demands and calendar effects. By performing such predictions which are forwarded to a Robust Optimization model, and whose outputs will be the cash transport that each vending machine should require. These transports guarantee that demand is fulfilled up to the desired confidence level, preventing downtime of vending machines due to unplanned maintenance and out-of-stock situations, while also satisfying additional constraints arising in this …


An Investigation Of The Effects Of Digital Technologies On Business Processes: The Case Study Of Banking Sector, Ylber Limani, Teuta Gazideda Oct 2020

An Investigation Of The Effects Of Digital Technologies On Business Processes: The Case Study Of Banking Sector, Ylber Limani, Teuta Gazideda

UBT International Conference

The purpose of this paper is to analyze and discuss the importance of Digital Technology in Banking business processes. There is a valuable evidence in the literature and within the banking business practices showing the processes of digitalization in the banking system is getting more frequent. In this regard, this research observes the implementation of digital technology in banking business processes and their role on the development of the distribution network through financial institutions. The digital technology implementation within the banking industry is assumed to have faced difficulties when comes to prove the overall bank productivity and cost reduction. The …


Contingency Planning Amidst A Pandemic, Natalie C. Belford Oct 2020

Contingency Planning Amidst A Pandemic, Natalie C. Belford

KSU Proceedings on Cybersecurity Education, Research and Practice

Proper prior planning prevents pitifully poor performance: The purpose of this research is to address mitigation approaches - disaster recovery, contingency planning, and continuity planning - and their benefits as they relate to university operations during a worldwide pandemic predicated by the Novel Coronavirus (COVID-19). The most relevant approach pertaining to the University’s needs and its response to the Coronavirus pandemic will be determined and evaluated in detail.


Developing An Ai-Powered Chatbot To Support The Administration Of Middle And High School Cybersecurity Camps, Jonathan He, Chunsheng Xin Oct 2020

Developing An Ai-Powered Chatbot To Support The Administration Of Middle And High School Cybersecurity Camps, Jonathan He, Chunsheng Xin

KSU Proceedings on Cybersecurity Education, Research and Practice

Throughout the Internet, many chatbots have been deployed by various organizations to answer questions asked by customers. In recent years, we have been running cybersecurity summer camps for youth. Due to COVID-19, our in-person camp has been changed to virtual camps. As a result, we decided to develop a chatbot to reduce the number of emails, phone calls, as well as the human burden for answering the same or similar questions again and again based on questions we received from previous camps. This paper introduces our practical experience to implement an AI-powered chatbot for middle and high school cybersecurity camps …


Factors That Influence Hipaa Secure Compliance In Small And Medium-Size Health Care Facilities, Wlad Pierre-Francois, Indira Guzman Oct 2020

Factors That Influence Hipaa Secure Compliance In Small And Medium-Size Health Care Facilities, Wlad Pierre-Francois, Indira Guzman

KSU Proceedings on Cybersecurity Education, Research and Practice

This study extends the body of literature concerning security compliance by investigating the antecedents of HIPPA security compliance. A conceptual model, specifying a set of hypothesized relationships between management support, security awareness, security culture; security behavior, and risk of sanctions to address their effect on HIPAA security compliance is presented. This model was developed based on the review of the literature, Protection Motivation Theory, and General Deterrence Theory. Specifically, the aim of the study is to examine the mediating role of risk of sanctions on HIPAA security compliance.


Towards An Assessment Of Pause Periods On User Habituation In Mitigation Of Phishing Attacks, Amy Antonucci, Yair Levy, Martha Snyder, Laurie Dringus Oct 2020

Towards An Assessment Of Pause Periods On User Habituation In Mitigation Of Phishing Attacks, Amy Antonucci, Yair Levy, Martha Snyder, Laurie Dringus

KSU Proceedings on Cybersecurity Education, Research and Practice

Social engineering is the technique in which the attacker sends messages to build a relationship with the victim and convinces the victim to take some actions that lead to significant damages and losses. Industry and law enforcement reports indicate that social engineering incidents costs organizations billions of dollars. Phishing is the most pervasive social engineering attack. While email filtering and warning messages have been implemented for over three decades, organizations are constantly falling for phishing attacks. Prior research indicated that attackers use phishing emails to create an urgency and fear response in their victims causing them to use quick heuristics, …


Predicting Factors Contributing To Road Traffic Accident And Implying Driver’S Driving Behavior In Addis Ababa City,, Shimelis Shiferaw Deneke Mr., Shimelis Shiferaw Deneke Mr, Abdurahman Ali Endalkachew Mr, Shimelis Shiferaw Deneke, Abdurehman Ali Jul 2020

Predicting Factors Contributing To Road Traffic Accident And Implying Driver’S Driving Behavior In Addis Ababa City,, Shimelis Shiferaw Deneke Mr., Shimelis Shiferaw Deneke Mr, Abdurahman Ali Endalkachew Mr, Shimelis Shiferaw Deneke, Abdurehman Ali

African Conference on Information Systems and Technology

This study tries to uncover which factor could be associated with Addis Ababa City rode traffic accident and implicate drivers driving behaviors based on the data collected from post-accident. Which is the capital city of Ethiopia. The main objective of this research is Appling data mining technique to explore on factors that could associated with drivers related factors with road traffic accident to provide an insight way to reduce road traffic accident. The data was collected from road traffic accident from the real-world data collected at accident time in Addis Ababa City/Ethiopia. Totally 4285 datasets with 20 attributes were used. …


Business - It Strategic Alignment Improvement Framework: A Case Study On An Ethiopian Bank, Menelik Belete, Yonas Hagos Jul 2020

Business - It Strategic Alignment Improvement Framework: A Case Study On An Ethiopian Bank, Menelik Belete, Yonas Hagos

African Conference on Information Systems and Technology

In recent years, the bank sector is heavily relies on IT and has been investing a lot to easily reach their customer and gain the competitive advantages. Unfortunately, due to alignment gap between the business and IT strategy, they were not able to maximize their IT return value. The purpose of this study is finding internal and external challenges that hinders business and IT strategy alignment in the context of an Ethiopian Bank, A. The study conducted as a qualitative case study. The main finding shows that vendor dependency, lack of proper system evaluation, lack of clear national regulation, external …


Adoption And Challenges Of Mobile Banking Systems In Ethiopia: The Case Of Cooperative Bank Of Oromiya, Ebisa Beyene Jul 2020

Adoption And Challenges Of Mobile Banking Systems In Ethiopia: The Case Of Cooperative Bank Of Oromiya, Ebisa Beyene

African Conference on Information Systems and Technology

The incorporation of information system into organizations for the purpose of getting competitive advantage, easing workload, providing intangible (soft) work place and coping up with technological advancement has become an indispensable for organizations. Due to these many companies (like banks) are getting advantages of information communication technology implementation like Mobile Banking (M-banking), Internet banking, Automatic Teller Machine, etc. Accordingly Ethiopian commercial banks have implemented Mbanking system into their service system. This research examine adoption of M-banking system in Ethiopia focusing on Cooperative bank of Oromiya with respect to the challenges which can influence the bank from taking advantage and expected …


Information Technology Disaster Recovery Plan (Itdrp) Framework For Banks In Ethiopia, Nigussie Tariku, Lemma Lessa Jul 2020

Information Technology Disaster Recovery Plan (Itdrp) Framework For Banks In Ethiopia, Nigussie Tariku, Lemma Lessa

African Conference on Information Systems and Technology

IT services and solutions in the banking sector should be protected to keep the business continuity in a disastrous scenario. This study aims to develop an Information Technology Disaster Recovery Plan (IT DRP) framework in the case of Ethiopian Banks. Qualitative case study method is employed to investigate current best practices and challenges in Ethiopian banks. The findings indicated that Banks do not have IT DRP in place. Lack of framework, lack of focused group, lack of experiences, and lack of standardization are some of the challenges identified. Accordingly, the IT DRP framework is proposed for Banks of Ethiopia. The …


Factors Affecting Mobile Payment Adoption By Merchants In Ethiopia, Firehiwot Abebe, Lemma Lessa Jul 2020

Factors Affecting Mobile Payment Adoption By Merchants In Ethiopia, Firehiwot Abebe, Lemma Lessa

African Conference on Information Systems and Technology

Nowadays the world witnessed a rapid growth in mobile commerce and widespread use of mobile devices. The growth of mobile commerce depends on widely accepted mobile payment systems. However, this trend is not well experienced in developing countries like Ethiopia. Even though merchants somehow benefited from the rapid growth in electronics commerce and use of mobile devices in ecommerce, they still hesitate to effectively employ in their day to day transactions. Little research has been conducted to examine and explain the merchants' views on the new payment technology. In this paper, we explore the factors that affect merchants’ adoption of …


Mont Ripley Ski Area: A3 Goals Celebration, Nick Sirdenis May 2020

Mont Ripley Ski Area: A3 Goals Celebration, Nick Sirdenis

Annual Copper Country Lean Conference

No abstract provided.


Facets Of The Museum Goals: Using Mtu's A3 Goals To Help The Museum Better Serve Our Guests, Patrice Cobin May 2020

Facets Of The Museum Goals: Using Mtu's A3 Goals To Help The Museum Better Serve Our Guests, Patrice Cobin

Annual Copper Country Lean Conference

No abstract provided.


Transportation Services Spring 2020 A3 Accomplishments, Gail Kotajarvi-Gerard May 2020

Transportation Services Spring 2020 A3 Accomplishments, Gail Kotajarvi-Gerard

Annual Copper Country Lean Conference

No abstract provided.


Creating A Universal Working Definition Of Smooth Operations, Theresa Coleman-Kaiser May 2020

Creating A Universal Working Definition Of Smooth Operations, Theresa Coleman-Kaiser

Annual Copper Country Lean Conference

Every day striving to achieve an increasingly greater concurrence between processes and expectations produces increasingly smooth operations and is supported by our foundational strategies.


Gun Room 5s, Kathy Wardynski, Alexandra Holmstrom, Paul Rayment May 2020

Gun Room 5s, Kathy Wardynski, Alexandra Holmstrom, Paul Rayment

Annual Copper Country Lean Conference

Problem Statement: Dining Services uses two storage rooms. Only one storage room, what used to the Gun Room, is now available. The storage rooms contain items that are used seasonally infrequently or are no longer used. Items are disorganized, overcrowded, and unlabeled, making it difficult to find items. This leads to waste in resources as items that cannot be found are reordered again. Time is wasted searching for stored items, leading to employee inefficiency. An employee safety hazard was created due to items stacked up.


Pavlis Honors College Pathways Kaizen, Briana Tucker May 2020

Pavlis Honors College Pathways Kaizen, Briana Tucker

Annual Copper Country Lean Conference

Some students are not completing components and are missing opportunities due to communication gaps, flexibility of program (lack of deadlines), insufficient support for advising, and misconception regarding expectations (the Why).


Wadsworth Hall Big Freezer 5s, Megan Goke, Lori Hardyniec May 2020

Wadsworth Hall Big Freezer 5s, Megan Goke, Lori Hardyniec

Annual Copper Country Lean Conference

Project Goal: Evaluation the usage of the freezer space and identify waste. Reorganize the items within the freezer to make the flow work faster. By addressing these issues, it would lead to less confusion as to where items belong and less time wasted by having to ask questions.


Customer Focus In The Library: The Children's Book Collection, Nora Allred, Annelise Doll, Allison Neely May 2020

Customer Focus In The Library: The Children's Book Collection, Nora Allred, Annelise Doll, Allison Neely

Annual Copper Country Lean Conference

Customer service is at the heart of Lean. The Van Pelt and Opie Library strives to meet customer (patron) needs even when they fall outside of the typical services provided by an academic library.