Management Information Systems Commons^™

Inquiries In Intelligent Information Systems: New Trajectories And Paradigms, Samaa Elnagar

Theses and Dissertations

Rapid Digital transformation drives organizations to continually revitalize their business models so organizations can excel in such aggressive global competition. Intelligent Information Systems (IIS) have enabled organizations to achieve many strategic and market leverages. Despite the increasing intelligence competencies offered by IIS, they are still limited in many cognitive functions. Elevating the cognitive competencies offered by IIS would impact the organizational strategic positions.

With the advent of Deep Learning (DL), IoT, and Edge Computing, IISs has witnessed a leap in their intelligence competencies. DL has been applied to many business areas and many industries such as real estate and manufacturing. …

Narrative Analysis Of The Conformance Approach For Evaluating The Enterprise Data Policy, Diane Elizabeth Schmidt

Theses and Dissertations

Organizations around the world are beginning to recognize data and information among their most valuable resources and assets. Just as any business asset, data requires thorough and deliberate care. Data governance is not new, but many organizations and companies finally realize it is a mandatory part of conducting successful business activities. Data governance is an essential part of a data strategy and data management program. Enacting data governance can help companies improve responsiveness, provide employees clarity around roles and responsibilities, and better-managed data assets. The results are more robust products, improved revenue, risk elimination, and fewer costs. Within the data …

A Canonical Model For Comparing Data And Information Management And Capability Models, William Parsley

Theses and Dissertations

Conducting a Data Management Maturity Model (DM3) assessment is a key piece of strategic activity that can enable proper guidance and measurements of an organization’s ability to meet data demand. In this Design Science Research project, a Canonical Data Model (CDM) was constructed to analyze and translate DM3 assessments scores between three models, the European Archival Records and Knowledge Preservation (E-ARK)’s E-Ark Maturity Model for Information Governance (A2MIGO), the Enterprise Data Management Council (EDM Council)’s Data Capability Assessment Model (DCAM), and the Method for Integrated Knowledge Environment (MIKE2.0)’s Information Maturity QuickScan (IQMS). These three models were tied together using the …

Zhvillimi I Sistemit Së Qeverisë Elektronike (E-Qeverisja), Bardh Fetahu

Theses and Dissertations

Në këtë punim do të trajtohet kuptimi, zhvillimi, analiza dhe vlersimi i qeverisë elektronike (E-Qeverisja). Me zhvillimin e teknologjisë jeta në përgjithësi është përmisuar dukshëm duke gjetur zbatim në shumë fusha, duke i ndihmuar organizatave të ndryshme në lehtësimin e punëve dhe në përshpejtimin e tyre. Teknologjia ka gjetur zbatim shumë të madh dhe shumë të rëndësishëm edhe në fushën e E-Qeverisë, duke e bërë shumë më të lehtë ndërveprimin mes qytetarëve dhe qeverisë së tyre, mes qeverisë dhe agjensioneve tjera qeverisëse, mes qeverisë dhe qytetarëve, mes qeverisë dhe të punsuarëve dhe poashtu mes qeverisë dhe bizneseve. Gjithashtu në këtë …

A Comprehensive Analysis Of The Roles, Responsibilities, And Impact Of The Chief Data Officer At Institutions Of Higher Learning, Kevin Michael Casey

Theses and Dissertations

This dissertation proposes to analyze the role of chief data officer within institutions of higher education. The role of chief data officer is relatively new in the higher education industry and is appropriate to be studied. This dissertation seeks to discover personal, educational, and career demographics of the current chief data officers in higher education, as well as begin to understand their roles, responsibilities, and impact to the institution. Finally the study analyzes current institutions with chief data officers in order to identify factors for other universities to consider when considering the appointment. The research was conducted using survey methodology …

The Moderating Effect Of Media Naturalness On Motivating Language, James Cox

Theses and Dissertations

For decades, the research in communication in organizational behavior has focused on the reduction of uncertainty and consequently so has the research of leadership and computer mediated communication (CMC) (Salancik & Pfeffer, 1977; Sullivan, 1988). Because of this, many of the controversial issues and competing theories of CMC that have in good part centered around the topic of media choice in the context of task performance, which is a reflection of this narrow focus of CMC on uncertainty reduction. Therefore in order to study the more whole form of communication in motivation proposed by Sullivan (1988), a CMC theory is …

An Empirical Study About The Impact Of Internet In Smes, Albert Aliu

Theses and Dissertations

The aim of this research was to find out the current trends of usage of new technologies, with a special focus on the impact of the Internet based on chosen variables. The target group of the current research were small to medium size enterprises – SMEs, which are considered as the most-influential entities within a country. This is due to their influence on economy and employment opportunities they offer in every country. The results of this research show a better image about the current technological trends in Kosovo and no other research with identic approach was found out by the …

Impact Of The Chief Data Officer On Firm Performance, Yu Nie

Theses and Dissertations

With the advent of the Big Data era, Chief Data Officers (CDOs) take on the task of managing all types of data. However, as an emerging position, the roles and responsibilities of CDOs in the organization, and the relationship between the CDOs and firm performance are not yet completely clear. The research in this dissertation provides an analysis of the CDO development stages, the different types of CDO roles and responsibilities, and explores the relationships among the CDO’s presence, the CDO’s characteristics and the firm performance. First, the research shows the development of the CDO can be divided into five …

A Novel Framework For Social Internet Of Things: Leveraging The Friendships And The Services Exchanged Between Smart Devices, Javad Abed

Theses and Dissertations

As humans, we tackle many problems in complex societies and manage the complexities of networked social systems. Cognition and sociability are two vital human capabilities that improve social life and complex social interactions. Adding these features to smart devices makes them capable of managing complex and networked Internet of Things (IoT) settings.

Cognitive and social devices can improve their relationships and connections with other devices and people to better serve human needs. Nowadays, researchers are investigating two future generations of IoT: social IoT (SIoT) and cognitive IoT (CIoT). This study develops a new framework for IoT, called CSIoT, by using …

Finpathlight: Framework For An Ontology-Based, Multiagent, Hybrid Recommender System Designed To Increase Consumer Financial Capability, Lawrence Bunnell

Theses and Dissertations

This study is a design science research (DSR) project in which a description of the development and evaluation process for several novel technological artifacts will be communicated. Specifically, this study will establish: 1) an ontology of recommender systems issues, 2) an ontology of financial capability goals, and 3) a framework for a Personal Financial Recommender System (PFRS) application designed to improve user financial capability, called FinPathlight. The impetus for the RecSys Issues Ontology is to address a gap in the literature by providing researchers with a comprehensive knowledge classification of the issues and limitations inherent to recommender systems research. …

Ndikimi I Krimeve Kibernetike Dhe Privatësia Në Internet, Besarta Pllana

Theses and Dissertations

Dita ditës avancimi i teknologjisë dhe përdorimi i internetit ka kufizuar privatësinë tonë. Ndarja e shumë informatave në internet është bërë e pashmangshme dhe në masë te madhe heq barrierat mes asaj se çka duhet të jetë private dhe çka publike. Pikërisht për këtë arsye kjo tematikë do të jetë si një lloj thirrjeje dhe përkujtimi i gjendjes aktuale të privatësisë në internet, si dhe rreziqet që mund të vijnë për shkak të kësaj gjendjeje.Si rezultat i internetit të dhënat tona private nuk janë më private. Ironikisht përdoruesit vazhdojnë të japin të dhënat e tyre personale kudo që ju kërkohen …

Social Engineering Knowledge Measured As A Security Countermeasure, Christopher Artejus Sanders

Theses and Dissertations

Social Engineering has become a significant threat to the security of business, government, and academic institutions. As vulnerabilities to social engineering attacks increase, organizations must incorporate risk mitigation strategies to their portfolios of Information Systems Security Countermeasures (ISSC). The goal is to implement mitigation strategies that balance the cost of implementation, the privacy of employees, and the resulting expected costs of social engineering attacks. In this paper we develop an analytical model that calculates the total cost of protection, including the trade-off between the cost of implementing protection strategies and the resulting expected cost of social engineering attacks. We use …

Reducing Sepsis Mortality: A Cloud-Based Alert Approach, Janet A. Zink

Theses and Dissertations

The aim of this study is to examine the impact of a cloud-based CDS alerting system for SIRS, a precursor to sepsis, and sepsis itself, on adult patient and process outcomes at VCU Health System. The two main hypotheses are: 1) the implementation of cloud-based SIRS and sepsis alerts will lead to lower sepsis-related mortality and lower average length of stay, and 2) the implementation of cloud-based SIRS and sepsis alerts will lead to more frequent ordering of the Sepsis PowerPlan and more recording of sepsis diagnoses. To measure these outcomes, a pre-post study was conducted. A pre-implementation group diagnosed …

Good Game, Greyory Blake

Theses and Dissertations

This thesis and its corresponding art installation, Lessons from Ziggy, attempts to deconstruct the variables prevalent within several complex systems, analyze their transformations, and propose a methodology for reasserting the soap box within the display pedestal. In this text, there are several key and specific examples of the transformation of various signifiers (i.e. media-bred fear’s transformation into a political tactic of surveillance, contemporary freneticism’s transformation into complacency, and community’s transformation into nationalism as a state weapon). In this essay, all of these concepts are contextualized within the exponential growth of new technologies. That is to say, all of these semiotic …

Automatically Detecting The Resonance Of Terrorist Movement Frames On The Web, Ugochukwu O. Etudo

Theses and Dissertations

The ever-increasing use of the internet by terrorist groups as a platform for the dissemination of radical, violent ideologies is well documented. The internet has, in this way, become a breeding ground for potential lone-wolf terrorists; that is, individuals who commit acts of terror inspired by the ideological rhetoric emitted by terrorist organizations. These individuals are characterized by their lack of formal affiliation with terror organizations, making them difficult to intercept with traditional intelligence techniques. The radicalization of individuals on the internet poses a considerable threat to law enforcement and national security officials. This new medium of radicalization, however, also …

A Systems View Of Is Governance And It Governance: A Case Study Of The Virginia Department Of Transportation, Bernard Farkas

Theses and Dissertations

A review of the research related to Information Technology (IT) governance reveals that researchers have yet to use systems theory directly as a basis for understanding IT governance; however, analysis of these researchers’ various definitions of IT governance shows a concurrence between these definitions and the characteristics of a system. This case study research adopts a systems imagination to observe IS and IT governance in the Virginia Department of Transportation (VDOT), which has a budget of over $5 billion and over 7,500 employees and has recently conducted a strategic assessment of its IT organization - including IS and IT governance. …

Topic Modeling Based Cross-Source Consumer Opinions Discovery & Integration, Fan Liu

Theses and Dissertations

Online reviews can easily be accessed from e-commerce websites, dedicated web portals, blogs, discussion groups, forums, and other social media. It provides affluent information about products or services for consumers, merchants, and business analysts. It brings convenience, and also confusion. People feel overwhelmed by the information they receive from online reviews. "Is this product real good, or just so so? What are the opinions of the other consumers who had experience on the item? Why the reviews from different sites read different?" These questions are frequently asked by the review readers. This dissertation answers the above questions by first investigating …

The Application Of Lean Six Sigma To Improve A Business Process: A Study Of The Order Processing Process At An Automobile Manufacturing Facility, Sherrian Francina Ellis

Theses and Dissertations

The objective of this study is to explore the application of Lean Six Sigma to determine root causes of process inefficiency and make recommendations for improving the order processing process at an automobile manufacturing facility. State of the art process quality improvement initiatives Lean, Six Sigma, and Lean Six Sigma are used to explore literature and provide a strong theoretical background for this study. Since the study utilizes both quantitative and qualitative data, the study’s methodological approach is classified as mixed methodology. The study is empirical in nature, and single case study is strategy chosen to complete the study. The …

Divergence In Stakeholder Perceptions Of Security Policies: A Repgrid Analysis For Norm-Rule Compliance, Ahlam Almusharraf

Theses and Dissertations

Many organizations have a problem with synchronizing individual values regarding information security with expectations set by the relevant security policy. Such discordance leads to failure in compliance or simply subversion of existing or imposed controls. The problem of the mismatch in understanding the security policies amongst individuals in an organization has devastating effect on security of the organization. Different individuals hold different understanding and knowledge about IS security, which is reflected on IS security policies design and practice (Vaast, 2007). Albrecthsen and Hovdena (2009) argue that users and managers practice IS security differently because they have different rationalities. This difference …

The Role Of Gender And Geographic Factors In Virtual Team Communication Media Technology Selection With Respect To Coordination And Information Quality Needs, Jerry D. Wood

Theses and Dissertations

Research on virtual teams and how they function has become an important topic. This is due to organizations ever-increasing use of teams of globally dislocated employees, or virtual teams, to collaborate on projects to not only cut costs, but also create products that can be marketed and sold globally. Virtual team members need to share data to coordinate their efforts to meet those goals. To help reduce costs and improve speed, management often requires employees to use computer-mediated communication (CMC) technologies, such as email, to share data. When employees work within a virtual team, they are frequently required to collaborate …

Intrinsic Motivation And Information Systems Security Policy Compliance In Organizations, Yurita Yakimin Abdul Talib

Theses and Dissertations

Incidents of computer abuse, proprietary information leaks and other security lapses have been on the increase. Most often, such security lapses are attributed to internal employees in organizations subverting established organizational IS security policy. As employee compliance with IS security policy is the key to escalating IS security breaches, understanding employee motivation for following IS security policy is critical. In addition to several types of extrinsic motives noted in prior studies, including sanctions, rewards, and social pressures, this study adds that an important contributing intrinsic factor is empowerment. Per Thomas and Velthouse’s (1990) intrinsic motivation model, empowerment is the positive …

Information Quality Maturity: Examining The Progress Of Data Quality Management And Identifying A Path Forward, Russell Eye

Theses and Dissertations

Data quality has become a large focus of businesses in recent years, as the impact of poor data quality has become more widely recognized. One of the early steps in data quality management is to conduct a maturity assessment. However, it appears that little progress in data quality management has been made in recent years. Implementing a data governance framework can help alleviate data quality maturity issues. Big data presents its own challenges, making data quality management a more difficult task, but big data cannot be addressed until overall data quality is tamed. This thesis sets out to identify current …

New Artifacts For The Knowledge Discovery Via Data Analytics (Kdda) Process, Yan Li

Theses and Dissertations

Recently, the interest in the business application of analytics and data science has increased significantly. The popularity of data analytics and data science comes from the clear articulation of business problem solving as an end goal. To address limitations in existing literature, this dissertation provides four novel design artifacts for Knowledge Discovery via Data Analytics (KDDA). The first artifact is a Snail Shell KDDA process model that extends existing knowledge discovery process models, but addresses many existing limitations. At the top level, the KDDA Process model highlights the iterative nature of KDDA projects and adds two new phases, namely Problem …

Theorizing When User Reaction To It Implementation Is Neither Resistance Nor Acceptance, But Constructive Behavior: A Case Study Of Healthcare It Implementation, Kaveh Mohajeri

Theses and Dissertations

The prevailing discourse of “resistance vs. acceptance” in IT implementation research mostly personalizes the issue as “users” versus IT implementers (e.g., managers, CIOs, CMIOs, etc.). This kind of discourse has created an IT-implementer-centric attitude among IS scholars and practitioners. The IT-implementer-centric attitude, while embraces “acceptance” as a desirable reaction almost unconditionally, frequently holds for minimizing or more conservatively suppressing “resistance” to IT implementation. In other words, the mainstream IT implementation research, almost completely, treats “users” as passive recipients whose choices, as they face pre-developed/pre-designed/pre-rolled-out technology being implemented, can only be defined on a spectrum from “acceptance” to “resistance.” The current …

Management Information Systems And The Age Of Social Media: An Investigation Of Social Network Research, Carissa M. Parker

Theses and Dissertations

Due to the up-rise of social media, social networking sites have increased in popularity and use over the last few years. During this time, research related to social networks has also escalated. This study presents social network research trends found in ISR, JMIS, and MISQ for a six year period, 2005-2010. The social network-related articles from these premier MIS journals were examined in terms of topical theme and research strategy employed. Furthermore, the most productive authors and affiliations were identified and presented individually, by state, and by region. An additional outcome of this research is the presentation of a preliminary …

Aligning Security And Usability Objectives For Computer Based Information Systems, Santa Ram Susarapu

Theses and Dissertations

With extensive use of information systems in day-to-day business operations, many organizations are facing challenges to develop robust computer-based information systems that are secure and widely used by the user community. In order to develop information systems that are secure and useful, understanding what stakeholders consider important and value about the security and usability is critical. Security refers to confidentiality, integrity and availability and usability refers to efficiency, effectiveness and user satisfaction. Using Value Focused Thinking approach, this research first proposes the usability objectives based on the values of system developers and users. Using the security objectives proposed by Dhillon …

Institutionalization Of Information Security: Case Of The Indonesian Banking Sector, Muhamad Faisal Fariduddin Attar Nasution

Theses and Dissertations

This study focuses on the institutionalization of information security in the banking sector. This study is important to pursue since it explicates the internalization of information security governance and practices and how such internalization develops an organizational resistance towards security breach. The study argues that information security governance and practices become institutionalized through social integration of routines and system integration of relevant technologies. The objective is to develop an understanding of how information security governance and practices in the Indonesian banking sector become institutionalized. Such objective is built on an argument that information security governance and practices become institutionalized through …

The Strategic Association Between Enterprise Content Management And Decision Support, Jaffar Alalwan

Theses and Dissertations

To deal with the increasing information overload and with the structured and unstructured data complexity, many organizations have implemented enterprise content management (ECM) systems. Published research on ECM so far is very limited and reports on ECM implementations have been scarce until recently (Tyrväinen et al. 2006). However, the little available ECM literature shows that many organizations using ECM focus on operational benefits while strategic decision-making benefits are rarely considered. Moreover, the strategic capabilities such as decision making capabilities of ECM are not fully investigated in the current literature. In addition, the literature lacks a strategic management framework (SMF) that …

Designing A Comprehensive Framework For E-Government Implementation Success With A Special View Of The Case Of Saudi Arabia, Mohammed Alsaigh

Theses and Dissertations

As a result of the increasing development in the field of Information Systems (IS) in the last decades, new concepts have appeared to serve specific requirements and needs (Smith 2010; Almarabeh and AbuAli 2010). E-government is one of these concepts, which appeared in 1993 (Silva 2006) to become one of the main tools for governments around the world to enhance the services provided by governments and their agencies (Atallah 2001). Investigating the literature shows that there are common issues in all e-government implementation projects which can be summarized as follows: 1) e-government implementation projects in their nature are vast, and …

Data Governance: A Study Of The Current State And Emerging Trends, Wendell Scott Dismute

Theses and Dissertations

Data Governance processes, whether informal or formal, are existent in most organizations today. Data governance has become increasingly more important as the size of organizations has increased and enterprise data have become more complex. Poor data quality, poor decision-making, and policy and compliance issues have motivated organizations to explore and implement data governance programs. Organizations seek data governance programs that have clearly defined goals, processes for creating standards and policies, and metrics in place to measure progress. This research will examine data governance's relationship with other data-related disciplines such as data quality and data stewardship. This research introduces the 4P …