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Journal of International Technology and Information Management

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Full-Text Articles in Management Information Systems

A Collaborative Project Management Approach And A Framework For Its Supporting Systems, Fang Chen, Nicholas C. Romano Jr, Jay F. Nunamaker Jr Jan 2006

A Collaborative Project Management Approach And A Framework For Its Supporting Systems, Fang Chen, Nicholas C. Romano Jr, Jay F. Nunamaker Jr

Journal of International Technology and Information Management

The project management (PM) paradigm has changed during the past decade due to the globalization of business and advancement of information technology (IT). Increasingly, projects involve members from different geographical locations more than at any other time in history. Traditional PM methods may be inadequate to manage distributed projects, and new information systems are needed to support distributed PM. This article provides the rationale for a collaborative PM approach to manage distributed projects and proposes a conceptual framework for the collaborative PM software development. The objective is to present a collaborative PM framework that can guide further research and development …

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An Empirically Derived Taxonomy Of Information Systems Integration, Thawatchai Jitpaiboon, T.S. Ragu-Nathan, Mark A. Vonderembse Jan 2006

An Empirically Derived Taxonomy Of Information Systems Integration, Thawatchai Jitpaiboon, T.S. Ragu-Nathan, Mark A. Vonderembse

Journal of International Technology and Information Management

Information systems integration (ISI) represents the degree of cooperation in information system practices between business functions within a firm and between a firm and its trading partners. Although the establishment of information systems integration objective has been reported as one of the key concerns of top management because ISI enhances the firms’ competitiveness and growth, the classification of the information system practices and its managerial implications are still vaguely developed. The two objectives of this paper are: (1) to develop a taxonomy of information systems integration (ISI) called ISI-Matrix, and (2) to report managerial implications for matching each information system …

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An Artificial Intelligence Approach To International Market Screening Dss, Kelly E. Fish Jan 2006

An Artificial Intelligence Approach To International Market Screening Dss, Kelly E. Fish

Journal of International Technology and Information Management

This paper applies artificial intelligence (AI) computing, Kohonan Self-Organizing Maps (SOMs), to the problem of international market selection (IMS). Broadly speaking, IMS can be summarized to consist of three stages a) screening stage, b) identification stage and, c) selection stage. The screening stage often employs some type of grouping technique so that firms can begin to view the potential markets in terms of similarities and differences over variables of interest. The underlying purpose is to screen out or eliminate markets that do not meet certain criteria established by the firm. Statistical techniques such as cluster analysis, discriminant analysis or factor …

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The Effects Of Personal Innovativeness , Perceived Risk , And Computer Self -Efficacy On Online Purchasing Intent, Randall J. Boyle, Cynthia P. Ruppel Jan 2006

The Effects Of Personal Innovativeness , Perceived Risk , And Computer Self -Efficacy On Online Purchasing Intent, Randall J. Boyle, Cynthia P. Ruppel

Journal of International Technology and Information Management

The rapid growth of e-commerce makes it important for the success of companies to understand both the factors that facilitate and are barriers to these transactions. Therefore, the purpose of this study is to investigate the relationships between perceived Internet risk, personal innovativeness and computer/web self-efficacy, and online purchases intentions as three of these factors. Results indicate that perceived Internet risk, personal innovativeness and computer/web self-efficacy are all strongly related to online purchasing intentions. There is also a strong relationship between computer self- efficacy and personal innovativeness, two of the values-compatibility variables related to intention to purchase on-line. Suggestions for …

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Cross-Border It-Support For The Management Of International Subsidiary Operations: The Diffusion Of Innovations-Based Conceptual Model, Arto Ojala, Nazmun Nahar Jan 2006

Cross-Border It-Support For The Management Of International Subsidiary Operations: The Diffusion Of Innovations-Based Conceptual Model, Arto Ojala, Nazmun Nahar

Journal of International Technology and Information Management

Rapid and effective internationalization has increasingly become important for high-tech companies. Establishing a foreign subsidiary can facilitate effective internationalization for a high-tech company. This study investigates how IT can provide cross-border support to manage international subsidiary operations and makes important theoretical contributions. The research results exhibit how companies can use cross-border IT-support to effectively share and utilize information from the target country environment for international subsidiary operations. This paper also introduces the diffusion of innovations-based conceptual model which deals with various factors that should be taken into account while operating a foreign subsidiary through IT support. The findings are useful …

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The Role Of Convergence In Information Systems And Business Planning, Sharath Sasidharan, Jiming Wu, Dennis Pearce, Grover S. Kearns, Albert L. Lederer Jan 2006

The Role Of Convergence In Information Systems And Business Planning, Sharath Sasidharan, Jiming Wu, Dennis Pearce, Grover S. Kearns, Albert L. Lederer

Journal of International Technology and Information Management

A key challenge to top management is the alignment of IS and business plans for the purpose of producing an IT-based competitive advantage. This study uses a well known communication theory to provide new insight into the impact of CEO and CIO planning participation on IS and business alignment via the convergence of views between the CEO and CIO regarding the current and future strategic impact of IT on the firm’s success. One hundred and nine matched pairs of questionnaire responses from CIOs and CEOs were collected using a postal survey. Results indicated that CIO participation in business planning predicted …

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A Comprehensive Study On The Differences In Erp Implementation Between Manufacturing And Service Industry, Farshad Salimi, Ben Dankbaar, Reggie Davidrajuh Jan 2006

A Comprehensive Study On The Differences In Erp Implementation Between Manufacturing And Service Industry, Farshad Salimi, Ben Dankbaar, Reggie Davidrajuh

Journal of International Technology and Information Management

In the first part, this paper presents a review of current literatures on key critical success factors (KCSFs) and their inevitable relative links with ERP benefits, project (strategic) goals and objectives in ERP implementation; this literature review searches for the available KCSFs in two sectors: manufacturing and service industry. The second part of paper looks into the available literature on differences in manufacturing and service industry. From these differences we deduct that there are differences in ERP implementation between manufacturing and services.

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Simulation Model And Analysis Of A Data Warehouse, Vikas Agrawal, Udayan Nandkeolyar, P.S. Sundararaghavan, Mesbah U. Ahmed Jan 2006

Simulation Model And Analysis Of A Data Warehouse, Vikas Agrawal, Udayan Nandkeolyar, P.S. Sundararaghavan, Mesbah U. Ahmed

Journal of International Technology and Information Management

Data warehouses are large complex systems with many interacting nonlinear components. It is an amalgamation of many different systems and integration of such diverse elements is its primary concern. It is often difficult for a data warehouse manager to predict the performance of the system especially when demand pattern for the required data keeps changing. We have developed a simulation model using ARENA simulation package that will simulate the behavior and performance of a data warehouse system environment based on its overall design. Given such a model, a data warehouse manager can walk through various what-if scenarios and can pinpoint …

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A Framework For Agents Conducting E-Business In A Supply Chain, C.W. Leung, T.N. Wong, Domenic Sculli Jan 2006

A Framework For Agents Conducting E-Business In A Supply Chain, C.W. Leung, T.N. Wong, Domenic Sculli

Journal of International Technology and Information Management

This paper describes the development of an agent-based framework that supports the purchasing function in supply chain management. The framework has been applied in a case situation for planned order releasing from a manufacturer’s materials requirement planning (MRP) system. The proposed framework incorporates a negotiation protocol that can effectively coordinate the negotiation process between a buyer agent and several supply agents, which may represent the manufacturer and its suppliers respectively. These agents negotiate according to their preferred strategies which aim to conclude a deal that achieves their own objectives. The implementation of the negotiation process involves considerations of the price …

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Access To Computer Technologies At Home Improves Wages In The Marketplace, Pankaj Kumar Maskara, Rajesh Aggarwal, Rajesh Maskara Jan 2006

Access To Computer Technologies At Home Improves Wages In The Marketplace, Pankaj Kumar Maskara, Rajesh Aggarwal, Rajesh Maskara

Journal of International Technology and Information Management

This study suggests that having access to a computer and the Internet at home leads to better wages. We normally have the idea that people with higher wages have computers and Internet access at home. But with declining prices of home PCs and the increasing importance of Internet, this no longer seems to be the case. The new owners of PC today are considerably poorer and less educated than in the past. People with access to a PC and Internet at home appear to earn 8.6% more than their counterpart. This result seems to suggest that University policies requiring students …

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Grey Situation Decision-Making Algorithm To Optimize Silicon Wafer Slicing, Che-Wei Chang, William Yu Chung Wang Jan 2006

Grey Situation Decision-Making Algorithm To Optimize Silicon Wafer Slicing, Che-Wei Chang, William Yu Chung Wang

Journal of International Technology and Information Management

The slicing of Silicon wafer is a complex manufacturing process in producing the raw materials for electronic chips and requires the efforts to effectively monitor the stability in production line and ensure the quality for the products composed of different shapes and materials. Human decision failure and other analytical errors are the most common source of management problems in such manufacturing stage. This paper presents a case regarding the silicon wafer manufacturing to examine the response to quality errors. The study has adopted the approach of grey situation decision-making algorithm for problem detection that suggests a technique to attain the …

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The I_Carre Methodology: An Organized Approach To Selecting Web Design Software For Nonprofits, Christie Pitzer, Chang Liu, Jack T. Marchewka Jan 2006

The I_Carre Methodology: An Organized Approach To Selecting Web Design Software For Nonprofits, Christie Pitzer, Chang Liu, Jack T. Marchewka

Journal of International Technology and Information Management

Choosing Web content management software from the myriad of choices available can be a critical decision any organization. However, this decision becomes an even greater concern for nonprofit organizations with limited IT resources, technical skills, and financial resources. In this paper, a methodology is introduced that describes a step-by-step approach to selecting Web design software for organizations with extremely limited resources. The proposed I_CARRE methodology was developed using an action research approach and introduces several fundamental project management concepts, as well as some widely available tools. The objective of the I_CARRE methodology is to provide a non- technical, common sense …

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Regional Economic Development Issues Within The Information And Communications Technology (Ict) Industry, James M. Henson Jan 2006

Regional Economic Development Issues Within The Information And Communications Technology (Ict) Industry, James M. Henson

Journal of International Technology and Information Management

This exploratory research was initiated to develop a computer-based interview tool that would help determine the factors that companies in the information and communications technology (ICT) industry consider a problem in regards to the economic environment within a local study region. Topics included the labor market and community issues, including costs of doing business and quality-of-life questions. A computer-based process was employed in telephone interviews to solicit and record responses from executives in ICT-related companies for the 197 cases that are included in this study. Descriptive data are presented along with a first-order and a second-order factor analysis.

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Organizational Learning Stages Of Assimilation, Integration And Optimization And Their Relationship With User Satisfaction Of Enterprise Resource Planning Systems, Edith Galy, Jane Lemaster Jan 2006

Organizational Learning Stages Of Assimilation, Integration And Optimization And Their Relationship With User Satisfaction Of Enterprise Resource Planning Systems, Edith Galy, Jane Lemaster

Journal of International Technology and Information Management

Literature on organizational learning suggests that various processes have to occur in order for an organization to learn. This study provides empirical evidence for measuring organizational learning in three stages: assimilation, integration and optimization. A path model of organizational learning was tested establishing the significance and magnitude of the total effect of assimilation, integration and optimization on the satisfaction level of top information executives in firms with Enterprise Resource Planning systems. The model indicates that the optimization-satisfaction path is the strongest, followed by the integration-satisfaction path. Measuring and improving the factors composing organizational learning is essential for successful implementation of …

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Using System Dynamics Approach To Construct A Performance Measurement Model For Pharmacy Supply Chain Management, Jiinpo Wu, Charlie C. Chen, Ray Tsai Jan 2006

Using System Dynamics Approach To Construct A Performance Measurement Model For Pharmacy Supply Chain Management, Jiinpo Wu, Charlie C. Chen, Ray Tsai

Journal of International Technology and Information Management

A credible performance measurement system is imperative to evaluate SCM systems effectiveness. However, commonly accepted measurements for evaluating pharmacy supply chain management (SCM) are yet to be developed. This study models the dynamic behavior of pharmacy supply chains to include managerial policies and performance measuring systems based on a well-established theoretical framework. The system dynamics methodology is adopted to simulate three scenarios: (1) demand forecasting policy, (2) market need, and (3) manufacturing errors. Simulation results lead to important policy implications of pharmacy SCM.

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Do Information Privacy Concerns Affect Students’ Feeling Of Alienation?, Joseph S. Mollick, John Michael Pearson Jan 2006

Do Information Privacy Concerns Affect Students’ Feeling Of Alienation?, Joseph S. Mollick, John Michael Pearson

Journal of International Technology and Information Management

Organizations such as universities collect and use personal data about customers such as students. How do students feel about their university’s practices related to the collection and use of personal data? Using data collected via a survey of 187 students at a large U.S. university, we investigate the effects of these two privacy concerns on students’ feeling of alienation. Implications of the results are discussed in light of ethics, strategy, design, control and administration of personal information management systems.

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Enterprise Integrated Security Platform: A Comparison Of Remote Access And Extranet Virtual Private Networks, Emmanuel U. Opara, Jack T. Marchewka Jan 2006

Enterprise Integrated Security Platform: A Comparison Of Remote Access And Extranet Virtual Private Networks, Emmanuel U. Opara, Jack T. Marchewka

Journal of International Technology and Information Management

The Internet has created unprecedented opportunities for both organizations and individuals. However, these opportunities also have created a double-edge sword as organizations attempt to connect trading partners, customers, and remote users while providing adequate security measures that are flexible and cost-effective. This paper explores why secured socket layer (SSL) may be better tool for secured remote access and extranets by comparing it to internet protocol security virtual private networks (IPSec-based VPNs).

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Computer Security Checklist For Non-Security Technology Professionals, Chlotia P. Garrison, Roderick B. Posey Jan 2006

Computer Security Checklist For Non-Security Technology Professionals, Chlotia P. Garrison, Roderick B. Posey

Journal of International Technology and Information Management

Networked computers and electronic data storage make computer security a fundamental component of a company’s survival. Security incidents can cause reputation damage, loss customers, or even liability. Companies that are unable or unwilling to hire certified security professionals often rely on non-security IT professionals for assistance. This paper provides a checklist the non-security professional can use to assist the company in the critical areas of conducting risk analysis, performing vulnerability assessments, educating employees and developing computer security policies and procedures

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Use Of Advanced Technologies And Information Solutions For North Sea Offshore Assets: Ambitious Changes And Socio-Technical Dimensions, Jayantha P. Liyanage, Eirik Bjerkebaek Jan 2006

Use Of Advanced Technologies And Information Solutions For North Sea Offshore Assets: Ambitious Changes And Socio-Technical Dimensions, Jayantha P. Liyanage, Eirik Bjerkebaek

Journal of International Technology and Information Management

The use of various forms of advanced technologies and information solutions are in common place to manage industrial assets today. This is widely seen as the way forward in various industrial sectors owing to range of commercial benefits offered by new technologies and its importance to gain competitive advantage. The objective of this paper is to describe such an ongoing major technology-dependent re- engineering process termed Integrated eOperations in oil and gas exploration and production business in North Sea since 2004-2005, and to highlight the nature of ambitious techno-managerial changes and its critical socio-technical dimensions. The change process focuses on …

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Mobile Maintenance Management, Aitor Arnaiz, Christos Emmanouilidis, Benoit Iung, Erkki Jantunen Jan 2006

Mobile Maintenance Management, Aitor Arnaiz, Christos Emmanouilidis, Benoit Iung, Erkki Jantunen

Journal of International Technology and Information Management

The paper gives a short overview of the enabling tools and technology available to the maintenance engineer in manufacturing industry, in relation to the emergence of e-maintenance practices and the introduction of mobile computing devices. An analysis of the main characteristics of the e- maintenance concepts and the associated challenges is provided, highlighting the lack of use of condition-based maintenance strategies. The potential of using ubiquitous computing in industrial maintenance practice is then examined, followed by an original vision for the adoption of mobile maintenance management solutions, which can facilitate the implementation of condition-based- maintenance. This vision is supported today …

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Development Of A Risk Assessment Model For Global Information Technology Outsourcing, June Wei, Brian Peach Jan 2006

Development Of A Risk Assessment Model For Global Information Technology Outsourcing, June Wei, Brian Peach

Journal of International Technology and Information Management

Global Information Technology (IT) outsourcing has been recognized to have important potential benefits. However, researchers and practitioners also recognize potential risks involved in global IT outsourcing, which sometimes lead to undesirable consequences. This paper develops a model to assess risks in global IT outsourcing. Specifically, this paper begins by identifying global IT outsourcing risk factors by considering the national infrastructure, organizational infrastructure, and project environment. Second, a Global IT Outsourcing (GITO) engagement model for risk assessment is developed to logically link all these risk factors together. Third, one quantifiable approach based on a relative-weighted assessment model is presented to demonstrate …

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The Coming Age Of Rfid Revolution, Mohsen Attaran Jan 2006

The Coming Age Of Rfid Revolution, Mohsen Attaran

Journal of International Technology and Information Management

Radio Frequency Identification, or RFID, has been around for decades and is being used in manufacturing to complement established barcodes for the past 25 years. Recently, many companies are embracing RFID as a competitive weapon that can improve their efficiencies, and provide significant business benefits. Despite many useful applications, the technology's potential has yet to be fully realized. The aim of this paper is to provide an overview of contemporary RFID systems, highlight its promises as well as its pitfalls, identify the implementation challenges and key business drivers, survey its application in various industries, and speculate about where this technology …

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Machines And Machinations: The Integrated Care Record Service In The Uk National Health Service, Reshma Ramesh Gandecha, Christopher Atkinson, Anastasia Papazafeiropoulou, Lampros Stergioulas Jan 2005

Machines And Machinations: The Integrated Care Record Service In The Uk National Health Service, Reshma Ramesh Gandecha, Christopher Atkinson, Anastasia Papazafeiropoulou, Lampros Stergioulas

Journal of International Technology and Information Management

This paper examines the use of Actor Network Theory (ANT) as a lens to get a better understanding of the implementation of the Integrated Care Record Service (ICRS) in the UK National Health Service (NHS). Actor Network Theory has been deployed in various environments to achieve a better understanding of the roles of not only the humans but also the artifacts that constitute, in this case, healthcare networks of services and organisations. The theory is used as a means of supporting real world interventions, providing a richer understanding of complexities involved and thereby helps management to make better decisions. This …

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Task-Technology Fit In Data Warehousing Environments: Analyzing The Factors That Affect Utilization, Richard V. Mccarthy, George F. Claffey Jan 2005

Task-Technology Fit In Data Warehousing Environments: Analyzing The Factors That Affect Utilization, Richard V. Mccarthy, George F. Claffey

Journal of International Technology and Information Management

Enterprise data warehouses are an expensive investment in both time and resources. The promise of data warehouses is improved decision-making through user empowerment and enablement of sophisticated decision support tools. Have organizations been able to achieve this goal? Task- technology fit defines a model that suggests that for a technology to be utilized, it must meet the needs of a user and provide features that support the fit of the requirements of the task; performance impacts will result. When an organization commits the time and resources necessary to develop an enterprise data warehouse, their expectation will be a high task-technology …

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Online Privacy Policies: An Assessment Of The Fortune Global 100, Randy Ryker, M. Khurrum S. Bhutta Jan 2005

Online Privacy Policies: An Assessment Of The Fortune Global 100, Randy Ryker, M. Khurrum S. Bhutta

Journal of International Technology and Information Management

Both industry leaders and government officials around the globe are struggling with how to address online privacy. One solution suggested by both groups within the United States is for companies to voluntarily comply with the fair information practices of Notice, Choice, Access, and Security. A content analysis of the online privacy policies of the firms in the Fortune Global 100 was conducted to determine the extent to which the most successful global companies comply with fair information practices. The results indicate that 1.2% fully complies, 87.2% partially comply and 11.6% fail to comply with one or more fair information practice.

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Leveraging Information Technology To Gain Competitive Advantage: A Case Study On General Electric Consumer Products, Bih-Ru Lea Jan 2005

Leveraging Information Technology To Gain Competitive Advantage: A Case Study On General Electric Consumer Products, Bih-Ru Lea

Journal of International Technology and Information Management

The purpose of this study is to analyze the impact of merging General Electric Lighting (GEL) and General Electric Appliance (GEA) into General Electric Consumer Products (GECP) and how IT strategies are used to gain competitive advantages in its industry. This study will analyze major IT projects being developed and implemented in relation to their impact on major information flows, organizational structure, IT architecture, control systems, and the labor characteristics of the IT function. Alternatives to achieve integration will then be discussed and recommendations will be proposed.

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A Cross-Cultural Comparison Of U.S. And Chinese Website Customers, Eleanor T. Loiacono, Huiping Lin Jan 2005

A Cross-Cultural Comparison Of U.S. And Chinese Website Customers, Eleanor T. Loiacono, Huiping Lin

Journal of International Technology and Information Management

Website quality has been given much attention as of late. In particular the factors that impact a consumer’s perception of website quality is of great interest. This paper takes a currently validated measure of business-to-consumer website quality (WebQualTM) and applies it to Chinese Web users in order to study the cross-cultural differences and similarities of U.S. and Chinese customers. Several cultural differences between U.S. and Chinese customers are revealed.

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Statistical Process Control For The Engineering It Support Incident Life Cycle, Binay Anand, Christopher A. Chung Jan 2005

Statistical Process Control For The Engineering It Support Incident Life Cycle, Binay Anand, Christopher A. Chung

Journal of International Technology and Information Management

This paper describes a new Statistical Process Control technique to better manage the engineering Information Technology life cycle process. This includes the identification of the activities in the engineering IT support lifecycle initiation, reproduction, analysis and resolution phases. The performance of these lifecycle activities are analyzed using a highly modified Chart of Individuals, Statistical Process Control approach. This new type of SPC system can help engineering IT management to determine whether or not a support incident is in control. Out of control support incidents can then be investigated for special causes so that corrective action may be taken.

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Inference-Guiding For Intelligent Agents, Jinchang Wang Jan 2005

Inference-Guiding For Intelligent Agents, Jinchang Wang

Journal of International Technology and Information Management

In many applications of intelligent agents, initially given facts are not sufficient to reach a decision, and more data are needed. In that case, Inference-guiding is needed to identify the missing information and lead inference to a conclusion. This paper presents a new inference- guiding strategy that selects the key pieces of missing information in such a way that the total cost of acquiring additional information for reaching a conclusion is the lowest. The computational experiments show that the new strategy is more effective and economical than the inference-guiding strategies currently available for the intelligent systems.

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Non-Response Error Within Internet Surveys: A Cautionary Note, Carl S. Bozman, Donald E. Stem Jr Jan 2005

Non-Response Error Within Internet Surveys: A Cautionary Note, Carl S. Bozman, Donald E. Stem Jr

Journal of International Technology and Information Management

The use of the internet as a method to conduct survey research has expanded rapidly over the past decade. High speeds of response and lower expenses have driven this rapid growth. Relatively low response rates, however, suggest online surveys may be compromised by high levels of non-sampling error. This paper examines a major component of non-sampling error and the consequences that may be associated with internet survey non-response. Known population parameters are compared to point estimates from a census as well as a random sample of non-respondents in order to provide insight on the magnitude and direction of non- response …

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