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Articles 151 - 180 of 243
Full-Text Articles in Management Information Systems
Information Systems Education— A National Evaluation Of A Curriculum Model For End-User Computing Support, C Steven Hunt, Charles M. Ray, Scott Eckholdt
Information Systems Education— A National Evaluation Of A Curriculum Model For End-User Computing Support, C Steven Hunt, Charles M. Ray, Scott Eckholdt
Journal of International Information Management
This research represents an evaluation of a curriculum model by a national sample of information systems professionals. The Curriculum Model for Organizational and End-User Information Systems (OEIS) is a guide for educators planning programs that prepare four-year college students for entry-level positions that support end-user computing. It stresses end-user information technology and human factors, business process redesign, communication, and end-user training. A national sample of Association for Systems Management members evaluated the model's sixty objectives. All sixty objectives, as measured by the aggregate rating and the mean ratings of individual objectives, were considered important. More than two-thirds of them were …
Preparing For A Change: A Planning Framework For Business Process Reengineering, Chung Kim, Heidi Perreault
Preparing For A Change: A Planning Framework For Business Process Reengineering, Chung Kim, Heidi Perreault
Journal of International Information Management
Business Process Reeingineering (BPR) projects offer organizations a means for improving their business processes. The high failure rate associated with BPR projects points to the need to have detailed plans designed prior to introducing change. This article provides a planning framework modeled on Lewin's three-stage change model. The framework incorporates both social and technical aspects of the project. The framework presented is a comprehensive planning process. It presents a guideline for establishing a solid foundation prior to implementing change. Although good planning cannot guarantee success, success without planning is impossible.
The Gap Between Theory And Practice: A Database Application Case Study, Martha Myers, Paula Skinner
The Gap Between Theory And Practice: A Database Application Case Study, Martha Myers, Paula Skinner
Journal of International Information Management
The transition from theory to practice is often challenging for sUidents. This paper considers this challenge within the context of implementing a database design in an end-user DBMS. The tradeoffs are examined between adhering to the theory that is taught in the classroom and straying from the theory when faced with deadlines, software applications that will not support the theory, and specific client needs. In the first section, the problems and tradeoffs for developers and system clients are described. In the second section, a specific case study of a student project for a charitable organization is described. The third section …
The Cultural And Political Influences On It Diffusion In The People's Republic Of China, Jack T. Marchewka, Qiong Wu
The Cultural And Political Influences On It Diffusion In The People's Republic Of China, Jack T. Marchewka, Qiong Wu
Journal of International Information Management
This paper investigates how political and cultural influences impact the diffusion and use of information technology (IT) in the People's Republic of China. Five separate interviews were conducted with individuals in five state-owned businesses. Based upon our interviews, it appears that the role and use of information technology in these organizations depends largely upon societal spectrums such as politics, culture, economic status, and the educational levels of the employees.
Factorial Management Of Global Information Systems, Long O. Anyanwu
Factorial Management Of Global Information Systems, Long O. Anyanwu
Journal of International Information Management
The growth of worldwide competition and expansion of business markets especially in Eastern Europe and the third world have triggered several formidable problems for the global information systems (GIS) manager. Numerous multinational corporations have failed to meet their objectives beyond their national borders. This study identifies the major recurrent problems and critical influencing factors, discusses their symptomatic characteristics and impacts on the corporate business and information systems management, streamlines appropriate recommendations for combating each problem, and finally, develops a matrix of factors, characteristics, domain classifications, and suggested recommendations for easy reference for managers.
The Object-Oriented Paradigm As An Implementation Of Systems Theory In Is, William A. Newman, Anthony R. Hendrickson
The Object-Oriented Paradigm As An Implementation Of Systems Theory In Is, William A. Newman, Anthony R. Hendrickson
Journal of International Information Management
Classical General Systems Theory (GST) is rich with fundamental concepts relating to the explanation of how systems behave and operate. The new concept of object-oriented techniques and methodologies was found to be closely aligned with most of the fundamental theories of GST. This article presents these alignments and similarities and clearly shows that object-oriented techniques provide a better fit to GST than older design methodologies.
Towards A Framework For Communication Media Implementation: Information Richness And Critical Mass As Complementary Theories, Tony Coulson
Towards A Framework For Communication Media Implementation: Information Richness And Critical Mass As Complementary Theories, Tony Coulson
Journal of International Information Management
The rapid evolution of communication technology creates confusion for many businesses in deciding which technologies fit the organization. While technologies such as electronic mail, group decision support systems, and video conferencing are mature and readily available, a problem exists in determining how well such media will work within a particular organization. This review examines case examples and research of communication media implementation within the framework of two theories, critical mass and information richness. Examples of using electronic mail, video conferencing, and group decision support systems are used to illustrate how a framework combining the two theories may be executed. The …
The Nintendo Generation Comes Of Age: The Technologist Of The Future, C.E. Taipe Rohm Iii, Pat Mcinturff, C.E. Taipe Rohm Jr.
The Nintendo Generation Comes Of Age: The Technologist Of The Future, C.E. Taipe Rohm Iii, Pat Mcinturff, C.E. Taipe Rohm Jr.
Journal of International Information Management
While many products and inventions have revolutionized the computer world, none has had a greater impact than the Nintendo. The Nintendo game was developed for the children of the Babyboom generation. Dubbed the Nintendo generation, these children have grown up in a digital world that they could control. This Nintendo generation have pushed the technological limits because they didn't know any better. Now, this generation has locked onto the World Wide Web as their playground, displacing the previous analog generation.
International Negotiation Support Systems, Hung Kook Park, Paul Gray, Lorne Olfman
International Negotiation Support Systems, Hung Kook Park, Paul Gray, Lorne Olfman
Journal of International Information Management
Almost all results for negotiation support systems have been obtained in a United States context, based on the conventions and culture of American group processes. This paper reports on the construction and testing of a prototype group decision support system (GDSS) to support international negotiation. The system was shown to work and to provide gains in both the quality of the interaction and the attitude toward the decision reached. Although the prototype system is narrow in scope focusing on two specific cultures and a single scenario and uses simple and limited technology, the results obtained suggest that computer-based intercultural GDSS …
Towards A Specific Architecture For International Information Systems: An Exploratory Study, Hans P. Lehmann
Towards A Specific Architecture For International Information Systems: An Exploratory Study, Hans P. Lehmann
Journal of International Information Management
Despite their acknowledged importance, international information technology applications - defined as supporting a business activity across a number of diverse environments - are still largely unstudied and under-explored. Scholarly research has been relatively sparse, but there is anecdotal evidence of the serious difficulties facing the developer of international systems. In this exploratory paper it is investigated whether there is a specific architecture, generically common to international information systems which could provide a framework for the development of international systems. The linkage between the global business strategy of international firms and the organization and structure of their information systems is discussed. …
Towards The Modern Business School In The Information Age, C.E. Taipe Rohm Jr
Towards The Modern Business School In The Information Age, C.E. Taipe Rohm Jr
Journal of International Information Management
For the better part of a century the dominant paradigm for business school education has revolved around capitalist production systems, and for the last half century the business school has been the cornerstone for transmitting and in calculating the norms, values and goals to future captains of industry.
Modeling Information Technology Impacts In Clerical Work Environments, Brian D. Lynch, Robert P. Cerveny, G. Lawrence Sanders, Frank J. Krzystofiak, Fred E. Dansereau
Modeling Information Technology Impacts In Clerical Work Environments, Brian D. Lynch, Robert P. Cerveny, G. Lawrence Sanders, Frank J. Krzystofiak, Fred E. Dansereau
Journal of International Information Management
The industrialization of white collar work via information technology (IT) is a key indicator of the emerging post-industrial economy (Hirschhorn, 1988). A conceptual model linking clerical work environments to effective IT impacts such as IT utilization, IT's perceived ease of use and performance impact was developed and empirically tested. Underlying the model is the premise that clerical job structure is a facilitator of IT impacts (Weber, 1988). The results indicate that clerical job structure factors such as typing, composing or editing, and bookkeeping were significantly related to IT impacts in clerical work settings. A job holder's IT competence and top …
A Multidimensional Framework For Group Decision Support System Research And Design, Santosh S. Venkatraman
A Multidimensional Framework For Group Decision Support System Research And Design, Santosh S. Venkatraman
Journal of International Information Management
Groups are a fundamental and essential part of organizational decision making. A group decision support system (GDSS) attempts to use computer and communications technology to help a group make better decisions. In this paper, previous GDSS research is extended to develop a better framework for future GDSS research and design. Six situational factors are identified; group size, member proximity, task type, group environment, and group development stage; so that a given group decision making situation can be accurately described. To standardize the features across different GDSS, six different levels of GDSS features are also identified. The paper then presents a …
A Neural Network To Predict Civilian Unemployment Rates, Milam Aiken
A Neural Network To Predict Civilian Unemployment Rates, Milam Aiken
Journal of International Information Management
Forecasting national unemployment is one of the most important problems of modern economies, and most researchers have relied upon statistical techniques with their stringent data assumptions and low accuracy rates to predict changes in this macroeconomic data. This paper describes how a neural network using leading economic indicator data can help to predict civilian unemployment rates. Results show that the neural network provides superior estimates of rates one month into the future compared to multi-linear regression and two naive forecasting techniques.
Managing Resident Intern Rotation Schedules Using An On-Line, User-Controlled System, Jay M. Lightfoot
Managing Resident Intern Rotation Schedules Using An On-Line, User-Controlled System, Jay M. Lightfoot
Journal of International Information Management
Accredited medical clinics that provide resident programs are faced with the problem of scheduling interns for service rotation. These schedules must meet a complex set of criteria to assure that all services are covered and each resident receives appropriate training. This paper describes the design and implementation of a windows-based resident scheduling system that meets these goals. Following that, the paper discusses the advantages and problems of working in a visual programming environment and outlines future enhancements to the system.
A Differential Refresh Scheme For Remote End-User's Views, David Chao, George Diehr, Aditya N. Saharia
A Differential Refresh Scheme For Remote End-User's Views, David Chao, George Diehr, Aditya N. Saharia
Journal of International Information Management
The growth of end-user computing and recent developments in information technology, such as client/server architecture and data warehouse, promote the use of remote materialized views (RMVs) to support end-users. This article presents a differential scheme to refresh remote end-user's views. The scheme stores the effects of updates relevant to the RMV in a "difference table" which is transmitted to the remote site upon receiving the refresh request to update the RMV. The scheme provides a fast response to a user's refresh request. We discuss the data structures and algorithms of the scheme. Performance measures are developed and compared with the …
Enhancing Menu-Based Executive Information Systems Using A Natural Language-Menu Guide*, Sumali Conlon, Edward Gillenwater, Chi Hwang
Enhancing Menu-Based Executive Information Systems Using A Natural Language-Menu Guide*, Sumali Conlon, Edward Gillenwater, Chi Hwang
Journal of International Information Management
Ufe argue that current Executive Information Systems (BIS), with simple menu-based user interfaces, support an inadequate range of information needs because a menu base which is too large or changes too rapidly becomes prohibitively difficult to use. We consider an alternative approach to increase executives' access to information bases by incorporating a series of component- specific Natural Language Interfaces (NLI) into the various components of the BIS (database, model base, etc.), and adding a "Natural Language-Menu Guide" (NLMG) to the traditional menu and graphics based executive information systems. The various NLI will allow users to get access to information bases …
Comparison Of Computer Use Among Managerial Levels In Large Organizations, Chung Kim, Dane Peterson
Comparison Of Computer Use Among Managerial Levels In Large Organizations, Chung Kim, Dane Peterson
Journal of International Information Management
In spite of the rapid advances and expanding roles of information systems in business organizations, it has been speculated that computer use and its impact may still be stronger at lower management levels. A survey of one hundred and eight managers was conducted, investigating computer usage and the perceptions of the benefit of computers. The results indicate that there was no differences among managerial levels with respect to their self-rating as a novice or expert computer user. On the other hand, there were differences with respect to the types of software used and the tasks supported by the software. The …
An Empirical Evidence Of Determinant Attributes On Expert Systems Success, Ephrem Eyob
An Empirical Evidence Of Determinant Attributes On Expert Systems Success, Ephrem Eyob
Journal of International Information Management
Expert Systems, in the last decade, have become the target of tremendous positive interest as well as consternation by the information systems professionals and end-users. This study surveyed twenty organizations to examine empirically the level of expert systems user satisfaction and success of these systems as perceived by the respondents of the survey.
Strategic Opportunities In Information Technology, Peng S. Chan
Strategic Opportunities In Information Technology, Peng S. Chan
Journal of International Information Management
In an empirical investigation affirms of all sizes within the manufacturing, service, and retail industries, the applications of information technology (IT) with respect to key external and internal strategic areas were examined. It was found that the effectiveness of IT in accomplishing strategic objectives varied among manufacturing, retail, small and medium-size companies, but not between service-oriented and large companies. Furthermore, the level of success in using IT applications, measured in terms of whether it has achieved organizational objectives, was not significantly different among industry sectors nor among organizations of different sizes.
Performance Testing With Presentation Graphics, Floyd Brock
Performance Testing With Presentation Graphics, Floyd Brock
Journal of International Information Management
Testing for computer literacy requires extensive administration and controls. The purpose of this research was to investigate the use of computerized, projected quizzes in which students' performances (correct/minute) were measured. part of these performance quizzes, a series of 16 screens with 48 matching questions were shown for one minute per screen to 64 students. Six weeks later, an improved series of 20 screens with 60 matching questions were shown to 61 students. Last, these two quizzes were compared with a final power quiz with 90 matching questions that was printed on paper. The results showed that students did as well …
Gdss And Idea Generation: A Theoretical Examination Of Technology Supported Group Creativity, J. Robert Evaristo, Michael A. Eierman
Gdss And Idea Generation: A Theoretical Examination Of Technology Supported Group Creativity, J. Robert Evaristo, Michael A. Eierman
Journal of International Information Management
While the importance of creativity and innovation in organizations continues to grow, many organizations rely on questionable mechanisms such as group brainstorming and other such techniques to facilitate creativity. Group decision support systems (GDSS) promise to provide an effective means of enhancing group creativity. However, much of the research on GDSS focuses on group processes. This paper takes the position that the individual is the primary determinant of group creativity and develops a model of the individual process of idea generation. This model is applied to GDSS to examine the implications of this perspective on group creativity output.
A Generalized Methodology For Spreadsheet Applications (Gmsa), Jack T. Marchewka, Joseph L. Sessum
A Generalized Methodology For Spreadsheet Applications (Gmsa), Jack T. Marchewka, Joseph L. Sessum
Journal of International Information Management
Most information system methodologies are intended to be used by information systems (IS) professionals. However, few tools and methodologies have been proposed and developed for the non-IS professional. The methodology presented in this paper is designed to provide the non-IS professional with a set of tools to take advantage of the rich features associated with present spreadsheet software packages. Moreover, the methodology presented in this paper is intended to serve as an education and training device to aid in the identification and subsequent solution of general business problems without requiring total reliance on the features of any specific spreadsheet software …
Solver And Backsolver New Additions To The Manager's Computerized Tool Kit, Richard R. Lebsack
Solver And Backsolver New Additions To The Manager's Computerized Tool Kit, Richard R. Lebsack
Journal of International Information Management
This article describes and illustrates the use of two spreadsheet problem-solving tools— Solver and Backsolver. These tools are available in high-end software spreadsheet packages such as Lotus 1-2-3 for Windows and Excel for Windows. The illustrations and examples provided in this article use 1-2-3 for Windows and Windows 3.1 as the operating platform. Any business owner using a DOS based operating system and the Windows Graphical User Interface has access to the Solver and Backsolver. Both tools utilize a form of what-if analysis. Traditional what-if analysis requires that the business owner manually alter the contents of a spreadsheet cell and …
Mosaic: A Dynamic Menu Interface For End Users And System Administrators, Jay M. Lightfoot
Mosaic: A Dynamic Menu Interface For End Users And System Administrators, Jay M. Lightfoot
Journal of International Information Management
The environment for corporate computing has become much more complex than the average end user is willing to comprehend. A solution to this problem is the development of menu shells and user-interface management systems. This paper describes the design and use of a menu shell called Mosaic. In addition to the traditional shell function of running user programs, Mosaic provides security, improves data integrity, furnishes debugging and data usage support, and aids the system administrator in day-to-day tasks. Mosaic was used successfully at a medium- sized electronics corporation for two years.
Developing An Optimization Model For Two-Operator Data Entry, Roger G. Nibler
Developing An Optimization Model For Two-Operator Data Entry, Roger G. Nibler
Journal of International Information Management
Firms sometimes use two-operator data entry as a method to achieve or maintain database quality. When in-house staff are used, the firm typically selects data entry operators from a pool of junior staff and then assigns them into operator pairs, often on a random basis. Keying discrepan cies between operator pairs are compared to determine incorrect entries, in the same row and column. Because the likelihood of making an error on a given key varies among operators, the objective of this study was to optimize database quality by systematically matching operators. The model was developed by having 32 operators key …
A Study Of End User Anxiety And Attitude In Computer Conferencing, Nabil Alghalith
A Study Of End User Anxiety And Attitude In Computer Conferencing, Nabil Alghalith
Journal of International Information Management
The purpose of this study was to assess the impact of Computer Conferencing (CC) training and use on end users' computer anxiety level and general attitudes toward computers. The study was conducted for a four-month semester. Forty students from two sections of introductory level Management Information Systems course participated in the study. Participants took the Computer Anxiety Rating Scale (CARS) at the beginning and at the end of the semester. Reactions to a Computer Conferencing survey was given at the end of the semester. Participants in each of the two sections were randomly assigned to small groups to do cases …
The Use Of Quality Function Deployment In Systems Development: A Case Study, Michael D. Myers, Kambiz Maani
The Use Of Quality Function Deployment In Systems Development: A Case Study, Michael D. Myers, Kambiz Maani
Journal of International Information Management
It is now generally recognized that organizations need great flexibility to remain competitive. This paper looks at one company's attempt to mandate flexibility by the use of a technique known as Quality Function Deployment (QFD). QFD is a customer-driven planning and communication process for designing, developing or improving products or services, and is a particular implementation of the Total Quality Management philosophy. The QFD approach is multi-functional-various stakeholders in the design process come together from the project's inception to concurrently plan, design and produce a product or service. In this particular case the company has not only applied the principles …
Emoticons: Breaking Down E-Mail Facilitated Communication, Patrick Mcinturff, Pat Mcinturff
Emoticons: Breaking Down E-Mail Facilitated Communication, Patrick Mcinturff, Pat Mcinturff
Journal of International Information Management
The use of E-Mail expedites the rapid transfer of facts, data and reports, making the Information Super Highway an efficient communicative process. However, E-Mail is not historically well suited for personal, quality, one-on-one communication. The purpose of this article is to discuss devices, techniques and strategies to enhance the personal nature of E-Mail transfers.
Theoretical Framework For A Comprehensive Model Of End User Acceptance, Friedrich Jacobi, Karen Forcht, Faye P. Teer
Theoretical Framework For A Comprehensive Model Of End User Acceptance, Friedrich Jacobi, Karen Forcht, Faye P. Teer
Journal of International Information Management
Numerous previous studies in the area of user acceptance have proposed several models of user acceptance. These studies have each investigated different components of the user acceptance model. No significant research has been accomplished to combine factors which influence user acceptance into one overall model, which then could be subject of further validation. The purpose of this paper is to provide the foundation for a comprehensive model of user acceptance by building a theoretical framework that brings together individual models of user acceptance.