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Full-Text Articles in Management Information Systems

Validating An End-User Computing Satisfaction Instrument: A Confirmatory Factor Analysis Approach Using International Data, Kee-Sook Lim, Jeen-Su Lim, John H. Heinrichs Jan 2008

Validating An End-User Computing Satisfaction Instrument: A Confirmatory Factor Analysis Approach Using International Data, Kee-Sook Lim, Jeen-Su Lim, John H. Heinrichs

Journal of International Technology and Information Management

This study evaluates the construct validity of an end-user computing satisfaction scale in the context of the Korean culture. The structure and dimensionality, reliability and validity of an end-user computing satisfaction (EUCS) instrument were cross-validated using data obtained from 108 managers of Korean firms in the context of the end-user satisfaction with their office information system. The results of this study are generally consistent with previous findings regarding the measurement property of this instrument. However, Korean data also supports the five correlated first-order factors model. Managerial and research implications of the identified results are discussed.


Identifying Opportunities In Multilingual Business Environments Using Environmental Scanning And Text Mining Techniques, Jody Strong, Kaushik Ghosh, Sumali Conlon Jan 2008

Identifying Opportunities In Multilingual Business Environments Using Environmental Scanning And Text Mining Techniques, Jody Strong, Kaushik Ghosh, Sumali Conlon

Journal of International Technology and Information Management

The identification of opportunities for growth can be made easier if comprehensive information relevant to the business environment is available to managers. Such recognition of business opportunities can also help sustain competitive advantage. Information relevant to business environment is usually written and posted in many languages and can be accessed from many sources. The collection of this information is time consuming and labor intensive and techniques such as environmental scanning that are proposed in previous research can facilitate this information search. In this study, we propose a technique to automatically perform tasks using text mining tools that search, translate, and …


State And Context-Dependent Information Management And Wealth Accumulation: An Information Analysis Of The Billionaires Between Taiwan And China, Ben-Chieh Liu, Lee-Hsuan Lin Jan 2008

State And Context-Dependent Information Management And Wealth Accumulation: An Information Analysis Of The Billionaires Between Taiwan And China, Ben-Chieh Liu, Lee-Hsuan Lin

Journal of International Technology and Information Management

From the Forbes Magazine survey of the world’s 538 richest, seventy seven (77) or about 14.4% were identified as born in Asia (Asia Week, June 28, 2001). In addition, the top 100 billionaires (in $NT) in Taiwan, 2001 and 2002 were surveyed by Taiwan Smart Monthly magazine ( Nov 11, 2002) and another top 100 billionaires in China (in U.S dollars) were reported by the Forbes magazine in 2004. This paper utilizes Liu ,Lin, Lee and Chou’s (1996) state and context dependent information management model specification (Joseph & John, 2006), and equity account dependent variables to study the underlying intercultural …


Uc: Ubiquitous Collaboration Platform For Multimodal Team Interaction Support, Veton Z. Kepuska, Sabri Gurbuz, Walter Rodriguez, Stephen M. Fiore, Deborah Carstens, Patrick D. Converse, David Metcalf Jan 2008

Uc: Ubiquitous Collaboration Platform For Multimodal Team Interaction Support, Veton Z. Kepuska, Sabri Gurbuz, Walter Rodriguez, Stephen M. Fiore, Deborah Carstens, Patrick D. Converse, David Metcalf

Journal of International Technology and Information Management

A human-centered computing platform that improves teamwork and transforms the “human- computer interaction experience” for distributed teams is presented. This Ubiquitous Collaboration, or uC (“you see”), platform's objective is to transform distributed teamwork (i.e., work occurring when teams of workers and learners are geographically dispersed and often interacting at different times). It achieves this goal through a multimodal team interaction interface realized through a reconfigurable open architecture. The approach taken is to integrate: (1) an intuitive speech- and video-centric multi-modal interface to augment more conventional methods (e.g., mouse, stylus and touch), (2) an open and reconfigurable architecture supporting information gathering, …


Information Relevance And Availability: Toward Effective Management Of Projects In Public Sector, Carlos F. Gomes, Mahmoud M. Yasin Jan 2008

Information Relevance And Availability: Toward Effective Management Of Projects In Public Sector, Carlos F. Gomes, Mahmoud M. Yasin

Journal of International Technology and Information Management

Information plays a critical role in the different stages of managing a project. This study examines the views of one hundred and two (102) Portuguese Public sector officials on the relevance, availability and sharability of information as practiced in their organizations. Cluster analysis, gap analysis and confirmatory factor analysis procedures are utilized to analyze the collected data. The results of this study tend to underscore the growing need to have well- designed information systems, which are capable of enhancing the availability and promoting the sharability of relevant information.


Strategies, Contributions And Inhibitors Of Information Systems To Organizational Competitiveness: An Empirical Analysis Within The Caribbean, Stephen Louis, Ashley Braganza, Ray Hackney Jan 2008

Strategies, Contributions And Inhibitors Of Information Systems To Organizational Competitiveness: An Empirical Analysis Within The Caribbean, Stephen Louis, Ashley Braganza, Ray Hackney

Journal of International Technology and Information Management

The study examines the impact of Information Systems (IS) through a consideration of improved competitiveness within a multi-business Caribbean firm. The methodology draws on a participant-observer approach for data collection and compares the application of IS by three business units within each of three organizations. It is argued that while there is already a substantial amount of research on IS effectiveness its value in the context of developing countries such as those of the Caribbean will be most significant. In this context firms are perceived to face more constraints than in developed countries so there is a need to explicitly …


Antecedents And Outcomes Of The Flow Experience: An Empirical Study In The Context Of Online Gaming, Clyde W. Holsapple, Jiming Wu Jan 2008

Antecedents And Outcomes Of The Flow Experience: An Empirical Study In The Context Of Online Gaming, Clyde W. Holsapple, Jiming Wu

Journal of International Technology and Information Management

This study uses flow theory and the technology acceptance model (TAM) to provide new insight into the impact of enjoyment, one important dimension of flow, on user satisfaction, user beliefs, and behavioral intention to use. In addition, based on the propositions that knowledge results in an increased ability for activity and that flow is an emotional state of activity, this paper adopts a process view of knowledge to examine the role of knowledge in predicting enjoyment. The foregoing concepts are represented in a nomological network of enjoyment. Associated hypotheses are tested by using questionnaire responses of 253 online game players.


A Study Of Strategies For Successful Enterprise Resource Planning Implementation In A Merger And Acqusition Environment, Maricelle Casquejo Thomas Jan 2007

A Study Of Strategies For Successful Enterprise Resource Planning Implementation In A Merger And Acqusition Environment, Maricelle Casquejo Thomas

Theses Digitization Project

This project will be focusing on the business problem of integrating information systems within a M & A organization, in this case to a SAP platform. SAP is the platform the parent company uses to run its corporate business functions.


The Development Of A Thorough Test Plan In The Analysis Phase Leading To More Successful Software Development Projects, Jim Nindel-Edwards, Gerhard Steinke Jan 2007

The Development Of A Thorough Test Plan In The Analysis Phase Leading To More Successful Software Development Projects, Jim Nindel-Edwards, Gerhard Steinke

Journal of International Technology and Information Management

A critical problem in many software development projects is missing some important requirements until late in the development life cycle. Building a thorough test plan very early in the product development cycle has the potential for early discovery of missing requirements with attendant reduction in project costs and schedule improvement. Key to the success of this approach is the understanding that mature tests often go beyond the documented requirements for applications and into exploring the boundaries of the application domain where missing requirements are often uncovered. In addition, the test methodology of looking at features from multiple users’ perspectives and …


Capturing And Shaping Shifting Requirements Using Xml And Xslt: A Field Study, Charmayne Cullom, Tod Sedbrook Jan 2007

Capturing And Shaping Shifting Requirements Using Xml And Xslt: A Field Study, Charmayne Cullom, Tod Sedbrook

Journal of International Technology and Information Management

This paper explores Extensible Mark-up Language (XML) and Extensible Stylesheet Language Transformations (XSLT) for authoring, presenting and managing system requirements. A field study is presented that explores the influence of XML schema and XSLT rendering and modeling templates on stakeholder communications. The study is of an e-commerce project where an evolving business model and changing partnerships forced the requirements team to continually adapt XML and XSLT tools to capture requirements. Coding procedures categorized resulting repositories of XML documents, XML schema, XSLT templates, stakeholder interviews, field notes, e-mails, and business documents. Qualitative techniques are applied to derive a model summarizing the …


More Secure Passwords, Scott Magruder, Stanley X. Lewis Jr Jan 2007

More Secure Passwords, Scott Magruder, Stanley X. Lewis Jr

Journal of International Technology and Information Management

Passwords are often the first line of defense against hackers trying to logon to a user’s account. Due to this, the password that a user selects for protection of their account is critical. These passwords must be “good” passwords that are not easily cracked. However, how does the network administrator enforce this? A simple change to the login process can make the passwords chosen by users much more secure. A description of this simple process is given in this paper. The normal login process is described. A description of the how hackers attempt to crack passwords is given. The simple …


Improving The Judicial System To Handle Computer Crime, Gerald V. Post, Albert Kagan Jan 2007

Improving The Judicial System To Handle Computer Crime, Gerald V. Post, Albert Kagan

Journal of International Technology and Information Management

This paper asked professionals in the legal system to evaluate the current state and effectiveness of laws to identify and deter computer crime. Responses were evaluated with a formal structural equation model. The results generally show that legal professionals believe potential jurors have minimal knowledge of computer crime issues. More importantly, they also believe that judges have little knowledge or experience. A similar lack of knowledge by defense attorneys indicates that it could be difficult for a person accused of computer related infractions to find adequate representation. On the other hand, more experienced participants do not believe computer laws present …


The Role Of Quantitative Analysis In The Information Security Systems Development Lifecycle, Stephen R. Rosenkranz, Michael E. Busing, Faye P. Teer, Karen A. Forcht Jan 2007

The Role Of Quantitative Analysis In The Information Security Systems Development Lifecycle, Stephen R. Rosenkranz, Michael E. Busing, Faye P. Teer, Karen A. Forcht

Journal of International Technology and Information Management

Today’s numerous Quantitative Analysis (QA) tools have been successfully utilized to solve business problems in diverse applications. However, the application of QA tools in solving information security problems has been sparse. Devising the means and ways to use QA tools in resolving industry-wide security problems has the potential to yield enormous global economic benefit. The purpose of this paper is to explore the use of QA tools as a means of improving the processes involved in the Information Security Systems Development Lifecycle (SecSDL). Information security professionals use the SecSDL as a guide for formulating a comprehensive information security program. The …


A Framework And Guide For Understanding The Creation Of Consumer Trust, Joseph A. Cazier Jan 2007

A Framework And Guide For Understanding The Creation Of Consumer Trust, Joseph A. Cazier

Journal of International Technology and Information Management

This paper develops a framework and model for building trust by combining research on the creation of trust with the dimensions of trust: ability, benevolence and integrity. By combining these dimensions in a matrix with the types of trust production based on characteristics, process and institutions, the paper develops a robust 3 x 3 matrix with which to categorize and understand trust production. The framework is developed and analyzed in the light of literature on consumer trust. This framework can help researchers, practitioners and consumers understand trust creation and assist businesses in developing a comprehensive strategy for managing trust.


An Application Of The Deming Management Method For Information Technology Projects, Jack T. Marchewka Jan 2007

An Application Of The Deming Management Method For Information Technology Projects, Jack T. Marchewka

Journal of International Technology and Information Management

Although the ideas and teachings of W. Edwards Deming have been implemented in organizations world- wide for over the past 50 years, only three studies have empirically tested a theoretical model grounded in the Deming Management Method. These studies focused on the manufacturing and services area. Today, quality management continues to be an area of interest both in project management and software engineering. The focus of this study is to test the Deming Management Method in information technology (IT) projects. A survey of 63 IT professionals provides empirical support for the Deming Management Method and its application to IT projects. …


A New Approach For Evaluating The Order Fulfillment Process Options Of B2c Horizontal Portals Using Dea (Data Envelopment Analysis), Tapati Bandopadhyay, Pradeep Kumar Jan 2007

A New Approach For Evaluating The Order Fulfillment Process Options Of B2c Horizontal Portals Using Dea (Data Envelopment Analysis), Tapati Bandopadhyay, Pradeep Kumar

Journal of International Technology and Information Management

By using the traditional statistical or operations research methods for deciding the product-delivery logistics, the portal companies are not using their competitive advantages on being more e-enabled, informed and computationally able than their traditional counterparts. In this paper, we show some typical characteristics of the portals like their handling of a huge range of goods in terms of transactional values or volumes. Subsequently, we have identified three types of generic product-delivery logistics of the portals with various intermediate entities or trading partners. Then, a completely different approach using an extreme point method rather than the traditional central-tendency-based statistical methods has …


Personal Data Collection Via The Internet: The Role Of Privacy Sensitivity And Technology Trust, Susan K. Lippert, Paul Michael Swiercz Jan 2007

Personal Data Collection Via The Internet: The Role Of Privacy Sensitivity And Technology Trust, Susan K. Lippert, Paul Michael Swiercz

Journal of International Technology and Information Management

Policy makers and researchers from a wide range of perspectives have expressed concern about the interplay between privacy rights and information exchanges via the Internet. Of particular interest has been the challenge of protecting sensitive personal information. In this paper, we assert that user willingness to share sensitive data is an area of critical concern and requires additional investigation. In an effort to enrich the dialogue on the question of voluntary sharing of sensitive personal data via the Internet, we present a model showcasing the relationship between personal data sharing, privacy sensitivity, and technology trust and discuss how organizations can …


A Predictive Analytic Model For Value Chain Management, Joseph O. Chan Jan 2007

A Predictive Analytic Model For Value Chain Management, Joseph O. Chan

Journal of International Technology and Information Management

Value chain management has gone through various stages of automation, integration and optimization in the past decades. While an optimization model for value chain deals with business scenarios under known circumstances, a predictive value chain model deals with probable circumstances in the future. Predictive analytics is succeeding optimization in the evolution of technologies supporting value chain management. This paper proposes a forward looking value creation model that combines the important concepts of value chain management and predictive analytics. An enterprise model for value chain predictive analytics that facilitates the convergence of information, operations and analytics is presented.


Analysis Of Competitive And Cooperative Technology Strategies Of Electronics Firms In The Greater China Region, Chung-Shing Lee, Kuei-Hsien Niu, Jonathan C. Ho Jan 2007

Analysis Of Competitive And Cooperative Technology Strategies Of Electronics Firms In The Greater China Region, Chung-Shing Lee, Kuei-Hsien Niu, Jonathan C. Ho

Journal of International Technology and Information Management

This paper integrates several theoretical perspectives to discuss the attributes of successful implementing strategic alliances and supply chain management strategies in high-technology industries. A multiple- case study of Taiwanese and Chinese electronics industries is presented to demonstrate how and why different firms apply different technology strategies in alliances and supply chain formations. Due to intense global competition, technological integration, and product life-cycle time compression, Taiwanese and Chinese high-technology firms are suggested to formulate and implement a coherent technology strategy to enhance their global competitiveness. By applying an integrated framework based on major theoretical perspectives studying the formulation and implementation of …


Integrating It-Enabled Social Networks With Transaction Cost Economics And The Resource Based View Of The Firm, Ganesh D. Bhatt, Jatinder N. D. Gupta, Sushil K. Sharma Jan 2007

Integrating It-Enabled Social Networks With Transaction Cost Economics And The Resource Based View Of The Firm, Ganesh D. Bhatt, Jatinder N. D. Gupta, Sushil K. Sharma

Journal of International Technology and Information Management

Prior research has mostly focused on transaction cost economics (TCE) to interpret the effect of information systems (IS) on organizational governance structures. A TCE based approach predicts that information technology (IT) will lead to increased use of electronic markets to coordinate economic transactions from electronic hierarchies. However, there is contradictory evidence in the literature regarding the rise and importance of cooperative relationships, joint ventures, and value-added partnerships integrated through information systems. To reconcile these contradictions, this paper analyzes the effect of IT on governance structures based on the TCE, social network theory, and the resource based view (RBV) of the …


In Search Of Factors To Online Game Addiction And Its Implications, Yangil Park, Jeng-Chung V. Chen Jan 2007

In Search Of Factors To Online Game Addiction And Its Implications, Yangil Park, Jeng-Chung V. Chen

Journal of International Technology and Information Management

Research has explored online users who are hooked on Internet applications such as chat rooms, web surfing, and interactive games. Online game addiction is one of the problems arisen from the use of the Internet. This study is motivated by a causal connection found from previous research of computer game addiction. The study describes two typical types of online games and looks further into the causes of the addiction by using two main theories. We also propose research hypotheses and discuss possible implications of online game addiction.


An Examination Of Internet Effectiveness For Non-Work Activities, Pruthikrai Mahatanankoon, Tim Klaus, H. Joseph Wen Jan 2007

An Examination Of Internet Effectiveness For Non-Work Activities, Pruthikrai Mahatanankoon, Tim Klaus, H. Joseph Wen

Journal of International Technology and Information Management

The Internet is frequently used for non-work activities. When used for these purposes, the effectiveness of the Internet in accomplishing these leisure activities becomes an important consideration. Research literature has remained relatively silent in regards to the examination of accomplishing non-work tasks through the Internet. This study uses Davis’ Technology Acceptance Model (TAM) as a basis to predict different types of common user web activities—entertainment, communicating, and information searching. Using Structured Equation Modeling, this paper examines the effectiveness of the Internet in accomplishing non-work activities. In this study, the overall analysis of the survey data suggests that perceived ease of …


Internet Entrepreneurship And Economic Growth, Gerald V. Post, John F. Pfaff Jan 2007

Internet Entrepreneurship And Economic Growth, Gerald V. Post, John F. Pfaff

Journal of International Technology and Information Management

This paper looks at national attempts to promote economic growth through the Internet. Growth can be driven through service exports or internally through increased service transactions and fostering entrepreneurship. India is often held as an example of service exports, but economic statistics show that India might not be a good example for other nations because net service trade is negative and wages have been economically distorted. Ultimately, developing nations need to find internal growth models. Internal growth could be driven though increased consumption due to improved information, or increased investment expenditures from infrastructure investments.


Project Management Practices In The Information Technology Departments Of Various Size Institutions Of Higher Education, Charles R. Johnston, David C. Wierschem Jan 2007

Project Management Practices In The Information Technology Departments Of Various Size Institutions Of Higher Education, Charles R. Johnston, David C. Wierschem

Journal of International Technology and Information Management

The demand for information technology at institutions of higher education is increasing at a rapid pace. It is fueled by student, faculty, and administrative needs. This paper examines project management practices at these institutions with respect to the sizes of the institutions. Survey results indicate an emphasis on operational concerns at small and medium size institutions when selecting IT projects. The prominence of the role of project manager and adoption of formal PM tools/techniques by IT departments generally increase with the sizes of the institutions. The importance of having a project plan is recognized by all sizes of institutions of …


An Analysis Of The D Programming Language, Sumanth Yenduri, Louise Perkins, Md. Sarder Jan 2007

An Analysis Of The D Programming Language, Sumanth Yenduri, Louise Perkins, Md. Sarder

Journal of International Technology and Information Management

The C language and its derivatives have been some of the dominant higher-level languages used, and the maturity has stemmed several newer languages that, while still relatively young, possess the strength of decades of trials and experimentation with programming concepts. While C++ was a major step in the advancement from procedural to object-oriented programming (with a backbone of C), several problems existed that prompted the development of new languages. This paper focuses on one such language: D. D was designed as a potential successor to C++, supporting most features of C++’s class design and modifications intended to ease common program …


Development Of A Maintenance System Based On Web And Mobile Technologies, Jaime Campos, Erkki Jantunen, Om Prakash Jan 2007

Development Of A Maintenance System Based On Web And Mobile Technologies, Jaime Campos, Erkki Jantunen, Om Prakash

Journal of International Technology and Information Management

The paper reports the development of an e-monitoring and maintenance system based on web technology and mobile device, PDA. Rarity of experts led to the application of artificial intelligence and later, distributed artificial intelligence for condition monitoring and diagnosis of machine condition. Recently, web technology along with wireless communication is emerging as a potent tool in maintenance. It facilitates obtaining of the desired information by the relevant personnel at any time wherever he may be. The paper first describes the web and mobile architecture that formed the basis of the system and ICT tools used to communicate among the different …


Comparing The Prioritization Of Erp System Effectiveness Measures By Organizational Actors: A Focus On It Professionals And Business Managers, Princely Ifinedo Jan 2007

Comparing The Prioritization Of Erp System Effectiveness Measures By Organizational Actors: A Focus On It Professionals And Business Managers, Princely Ifinedo

Journal of International Technology and Information Management

Modern organizations adopt Enterprise Resource Planning systems (ERP) to integrate their organizational data resources into unified systems. Researchers tend to concentrate on ERP implementation issues with only a handful studying ERP system effectiveness or success in adopting organizations. In fact, none has studied how key organizational actors prioritize or rank relevant measures or items related to the effectiveness of such systems. This study is designed to fill this gap in research as it aims at investigating how two organizational stakeholder groups, i.e. information technology (IT) professionals and business managers prioritize relevant measures related to ERP systems effectiveness. Using surveys in …


Strategic Alliances In Greek Mobile Telephony, Ioanna Stoili, Anastasios A. Economides Jan 2007

Strategic Alliances In Greek Mobile Telephony, Ioanna Stoili, Anastasios A. Economides

Journal of International Technology and Information Management

The mobile telephony market is a very competitive market. Mobile telephony companies try to expand by forming strategic alliances with companies from various industries. The objective of this paper is to analyze the motives, the actions and the results of the collaborations and alliances of two Greek mobile telephony companies (Cosmote and Vodafone Hellas). In addition, this paper illustrates examples of how the technology change and the technological convergence (Internet, computers, and mobile telephony) affected and activated the proliferation of these alliances. The entry of I-mode and Vodafone Live! in the Greek market caused an increase in the number of …


Improving Credit Card Operations With Data Mining Techniques, Malini Krishnamurthi Jan 2007

Improving Credit Card Operations With Data Mining Techniques, Malini Krishnamurthi

Journal of International Technology and Information Management

Consumer credit is ubiquitous and lending poses credit risk – the risk of economic loss due to the failure of a borrower to repay according to the terms of his or her contract with the lender. And so, managing credit risk entails estimating the potential ability of borrowers to repay their debts. Researchers have sought to identify factors that contribute to consumer risk, by using quantitative models. However, the presence of data mining techniques to identify credit risk cannot be ignored. There is a paucity of research to demonstrate the use of data mining techniques in this context, and such …


Internet Industry Competition Dynamics: Peering Limitations, Exposure, And Counter Strategies, Seungjae Shin, Jack E. Tucci Jan 2007

Internet Industry Competition Dynamics: Peering Limitations, Exposure, And Counter Strategies, Seungjae Shin, Jack E. Tucci

Journal of International Technology and Information Management

The Internet industry is vertically integrated with Internet Backbone Providers (IBPs) and Internet Service Providers (ISPs.) Although there are many ISPs and IBPs in each stream, both markets are considered independent oligopolies in that there are a few dominant competitors in each market. It is generally accepted that the Internet industry structure has evolved into a four-tier hierarchical structure. The synergistic and codependent nature of the Internet industry is the key element in understanding the competitive environment in which both IBP’s and ISP’s cooperate. Peering is an efficient way to exchange traffic freely within the access tier, nevertheless competitive constraints …