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Articles 541 - 570 of 923

Full-Text Articles in Management Information Systems

Can Information Systems Foster Emotional Intelligence? A Design Theory-Based Approach, Richard J. Burkhard, Thomas A. Horan, Brian N. Hilton, Michael Leih Jan 2009

Can Information Systems Foster Emotional Intelligence? A Design Theory-Based Approach, Richard J. Burkhard, Thomas A. Horan, Brian N. Hilton, Michael Leih

Journal of International Technology and Information Management

Researchers in Information Systems (IS) have conducted extensive research into various kinds of collaboration systems over the last twenty-five years. A parallel stream of inquiry in psychology and management has developed research in organizational Emotional Intelligence, which contributes to the effectiveness of group interactions by increasing cooperation and reducing conflict. Collaboration systems present a special opportunity to introduce soft management functions such as Emotional Intelligence because they are designed as an intelligent channel of interaction between group members. This research used an Information Systems Design Theory approach to guide the integration of Emotional Intelligence functions into collaboration systems. Two artifact …

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Business Risks: When Is Fails To Detect Circumvention Activities, Stanley X. Lewis Jr., J. Scott Magruder, Eddy J. Burks, Carl Smolinski Jan 2009

Business Risks: When Is Fails To Detect Circumvention Activities, Stanley X. Lewis Jr., J. Scott Magruder, Eddy J. Burks, Carl Smolinski

Journal of International Technology and Information Management

A business must recognize and address various risk factors when establishing and maintaining its information system. The overall risk to management is that the control environment does not protect proprietary business data and the financial reporting system that produces financial statements and other information used by investors, creditors and regulatory agencies. These risks require that management implement efforts to ensure the integrity and effectiveness of control procedures over business activities while being aware of additional system issues such as failing to adequately consider other risks which are more business-oriented including the risk of failing to prevent or detect fraudulent or …

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Performance Impacts Of Extent Of Information Technology Usage, Adam S. Maiga, Fred A. Jacobs Jan 2009

Performance Impacts Of Extent Of Information Technology Usage, Adam S. Maiga, Fred A. Jacobs

Journal of International Technology and Information Management

The link between IT investment and firm performance is indirect due to the effect of moderating variables. Employing a sample of 589 manufacturing firms based in the U.S., building on resource- and knowledge-based theories and the marketing literature, we use structural equation modeling to investigate the relationship between firm extent of IT usage, knowledge acquisition from customers and suppliers, competitive advantage and firm financial performance. Our results indicate that firm extent of IT usage positively impacts both knowledge from both customers and suppliers, which positively affect firm competitive advantage that, in turn, positively impacts firm financial performance. Further, our results …

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A Practical Information Technology Program, Bijan Mashaw Jan 2009

A Practical Information Technology Program, Bijan Mashaw

Journal of International Technology and Information Management

This paper discusses the challenges facing business in the 21 st century and the dramatic changes in the use of computers and application development process. These challenges, as well as the increase of global economy, coupled with the demand for the business technology workers indicate the need for redesigning the Information System Curriculum. The proposed framework for an Information Technology (IT) Program in this paper offers a pragmatic curriculum model to accommodate the needs and challenges of the 21st century. The framework provides a fundamental IT education for the graduates of such a curriculum, as well as allowing an area …

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Strategies For Manufacturing In Southern China, Hilda M.S Lai, Domenic Sculli Jan 2009

Strategies For Manufacturing In Southern China, Hilda M.S Lai, Domenic Sculli

Journal of International Technology and Information Management

This paper investigates the structure of industrial and business network strategies in the global manufacturing environment based on empirical data from 87 manufacturing firms in the Pearl River Delta of Southern China. Relevant data was collected using a questionnaire approach and analyzed using appropriate statistical techniques. Hierarchical cluster analysis was employed to devise taxonomy for industrial network strategies. Three distinct clusters were identified: Network Integrators, Network Learners and Network Conformists. Results indicate that the former two clusters, though differing in the extent of scale, adopt a holistic approach in developing both intra- and inter-firm strategies and that the third cluster …

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Investigating The Factors Influencing Customers’ Adoption Of Online Banking In The United Arab Emirates, Samar Mouakket Jan 2009

Investigating The Factors Influencing Customers’ Adoption Of Online Banking In The United Arab Emirates, Samar Mouakket

Journal of International Technology and Information Management

The goal of this paper is to increase the awareness of the exogenous factors that influence customers’ attitude in the United Arab Emirates (UAE) towards online banking in the light of the Technology Acceptance Model (TAM). The study investigates the effect of three exogenous factors namely computer self-efficacy, security issues, and website features on the TAM. The proposed modified TAM model has been tested with a survey sample of 461 which has been distributed among different customers in the UAE. The data has been analyzed using Structural Equation Modeling (SEM) to evaluate the strength of the hypothesized relationships. The results …

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Pentral: Pattern Based Logic Language, Manuj Darbari, Abhay Kumar Srivastava, Sanjay Medhavi Jan 2009

Pentral: Pattern Based Logic Language, Manuj Darbari, Abhay Kumar Srivastava, Sanjay Medhavi

Journal of International Technology and Information Management

The article focuses on the urban traffic representation using patterns which are specifically developed for traffic situations. The framework PENTRAL (PEtri-Net TRAnsportation Language) provides conversion of these patterns into algebraic format. These formats are saved as an XML file following the three tier architecture of urban Traffic system.

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Machine Translation In A Multilingual Electronic Meeting, Milam Aiken, Mina Park Jan 2009

Machine Translation In A Multilingual Electronic Meeting, Milam Aiken, Mina Park

Journal of International Technology and Information Management

Electronic meetings can be more efficient and effective than traditional, oral discussions, but until only recently, groups with no common language could not benefit from machine translation. Although it is possible for linguists or other staff members using machines to translate comments during a multilingual discussion, the research presented here shows that this is not feasible for large groups speaking many languages. As a solution, we propose a fully automated multilingual meeting system, and an example of its use in a meeting with Chinese, Korean, and English comments shows its potential to reduce multinational communication barriers.

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Using Gps To Provide Prayer Times Onboard An Airplane While In Motion, Zakaria Saleh Jan 2009

Using Gps To Provide Prayer Times Onboard An Airplane While In Motion, Zakaria Saleh

Journal of International Technology and Information Management

The Global Positioning System GPS, while originally a military project, has significant applications for the civilian industry. Civilian applications benefit from GPS signals by utilizing one or more of three basic components of the GPS location, relative movement, and time. Muslims around the world perform five prayers a day. The five prayers are based on astronomical position of the sun. Many systems have been developed to serve as prayer time providers but none of these systems provide the time for users that are traveling onboard an aircraft from one country to another, where (depending on the speed and directions of …

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Using Computer Resources For Personal Activities At Work: Employee Perceptions Of Acceptable Behavior, Troy J. Strader, Lou Ann Simpson, Suzanne R. Clayton Jan 2009

Using Computer Resources For Personal Activities At Work: Employee Perceptions Of Acceptable Behavior, Troy J. Strader, Lou Ann Simpson, Suzanne R. Clayton

Journal of International Technology and Information Management

Employees use computer resources at work for personal activities and the implementation of countermeasures has not reduced this behavior. In this study we investigate the extent to which an employee’s ethical orientation and supervisory role have an impact on their perceptions regarding these behaviors. We find that employees assess acceptability using a utilitarian orientation. The more money and time involved in an activity, the more employees perceive them to be unacceptable. We also find that supervisors view these activities as less acceptable than do non-supervisor employees. Demographics have little to do with explaining perceptions. Research and managerial implications are discussed.

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Factors And Impacts Of Low Utilization Of Internet: The Case Of Arab Countries, Ali F. Emdad, Muhammed Badamas, Samar Mouakket Jan 2009

Factors And Impacts Of Low Utilization Of Internet: The Case Of Arab Countries, Ali F. Emdad, Muhammed Badamas, Samar Mouakket

Journal of International Technology and Information Management

The Arab countries are greatly behind in terms of their levels of Internet usage. The Arab countries are under pressures to adopt and promote digital transformation. Data in Arab countries are hard to get, resulting in paucity of understanding the factors that affect the use of Internet in Arab countries. This paper combines research from academic and major international organizational literature to examine and synthesize the current use of Internet in Arab Countries. The obstacles and the factors that affect the use and growth of Internet are language, government policies, culture, cost and technology. They are discussed with their impacts.

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The Moderating Effects Of Technology On Career Success: Can Social Networks Shatter The Glass Ceiling?, Paul Fadil, Cindi Smatt, Sharon L. Segrest, Crystal Owen Jan 2009

The Moderating Effects Of Technology On Career Success: Can Social Networks Shatter The Glass Ceiling?, Paul Fadil, Cindi Smatt, Sharon L. Segrest, Crystal Owen

Journal of International Technology and Information Management

This paper reviews the demographic predictors of career success and proposes that technology plays a critical role in alleviating career success barriers for various demographic groups who have historically encountered barriers. Specifically we propose that technology can act as a moderator allowing minority groups greater participation and acceptance in networks. And, ultimately the greater participation and acceptance in networks will lead to greater career success for groups who have typically encountered “glass ceilings” based on demographic variables such as gender, age, race and ethnicity.

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Inference-Guiding On Bayesian Knowledge-Based Systems, Jinchang Wang Jan 2009

Inference-Guiding On Bayesian Knowledge-Based Systems, Jinchang Wang

Journal of International Technology and Information Management

Bayesian network is a robust structure for representing knowledge containing uncertainties in a knowledge-based system. In applications of expert systems and knowledge-based systems, it often happens that initial data are not sufficient to derive a conclusion of high enough certainty. Inference-guiding is in that case to identify the missing information, pursue its value, and lead inference to a conclusion. This paper presents and characterizes a criterion for effectively selecting key missing information, and thereby develops a “smart” inference approach with the inference-guiding function based on the newly developed criterion for uncertain inference in a Bayesian knowledge-based system.

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Upgrade Tracking System From Paper To Digital For Brazilian Parcel/Post Delivery Company, Sennex Express, Keith Walter Witzel Jan 2008

Upgrade Tracking System From Paper To Digital For Brazilian Parcel/Post Delivery Company, Sennex Express, Keith Walter Witzel

Theses Digitization Project

The purpose of this project was to aid in the development of improved service of an existing small package and document delivery service in Belém, Brazil. This company, Sennex, makes its deliveries by bicycle and motorcycle due to extreme traffic congestion in the city. In order to keep a leading edge on the competition, this project after stating existing conditions, proposes using a barcode tracking system comparable to that used by American companies such as UPS and FedEx.

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Developing Data Mart Using Extraction, Transformation And Loading, Senthil Murugan Lakshmanan Jan 2008

Developing Data Mart Using Extraction, Transformation And Loading, Senthil Murugan Lakshmanan

Theses Digitization Project

This project is organized to develop the sales data mart for the purpose of reporting data. Data warehouses support online analytical processing applications by gathering the data from various kinds of source information in a multidimensional format. Developing this strategic information can be done with the ETL, which means Extract, Transform and Loading. ETL functions reshape the relevant data from source systems into useful information to be stored in the data warehouse or data marts. The successful deployment of the sales data mart allowed the creation of a user interface that permits users to make strategic decisions. The reports can …

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Drivers And Inhibitors Of Online Donations To Nonprofit Organizations, Horst Treiblmaier, Irene Pollach Jan 2008

Drivers And Inhibitors Of Online Donations To Nonprofit Organizations, Horst Treiblmaier, Irene Pollach

Journal of International Technology and Information Management

Despite the overall economic and social importance of nonprofit organizations and the plethora of schol- arly literature on electronic commerce, few authors have combined these two fields to tackle the issue of online donations to nonprofit organizations. In this paper we first present a framework that illustrates several antecedents of online donations. After discussing the descriptive results from two surveys, we compare different user groups regarding their attitudes toward online donations. The results suggest that our scales exhibit sufficient reliability and validity and that the two groups differ significantly. Further- more, we conduct a regression analysis with the cause, trust …

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The Voyeur Among Us: Navigating Around The Global Spyware Epidemic, Daniel B. Garrie, Liane R. Komagome Jan 2008

The Voyeur Among Us: Navigating Around The Global Spyware Epidemic, Daniel B. Garrie, Liane R. Komagome

Journal of International Technology and Information Management

Spyware poses a serious threat of privacy infringement to unassuming internet users across the globe. Existing European legislation attempts to protect end-users from unethical review and use of their personal data. Outlawing spyware technology and strengthening the legal consent requirement for data- mining may offer end users additional assurances that their privacy rights are upheld, as well as more tangible shelter from the existing spyware epidemic. These proposed solutions, however, will only create successful safe havens for internet users by obtaining international buy-in.

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Seniors And Information Technology: Are We Shrinking The Digital Divide?, Mark E. Mcmurtrey, Ronald E. Mcgaughey, James R. Downey Jan 2008

Seniors And Information Technology: Are We Shrinking The Digital Divide?, Mark E. Mcmurtrey, Ronald E. Mcgaughey, James R. Downey

Journal of International Technology and Information Management

The “digital divide” has been present in the field of information technology (IT) since the inception of the digital computer. Throughout the course of history, one group (or more) has had better access to computer and information technology than another faction. For example: rich versus poor, young versus old, advanced societies versus less developed countries, etc. This disparity has existed for a variety of reasons, among them political, cultural, economic and even class or socioeconomic in nature. This paper examines one particular component of this phenomenon, the “gray divide” pertaining to the use of IT by our elderly, or senior …

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Similarities And Differences Of Custom Designed Erp Systems Development And Implementation In Two Cases In Services And Manufacturing, Farshad Salimi Jan 2008

Similarities And Differences Of Custom Designed Erp Systems Development And Implementation In Two Cases In Services And Manufacturing, Farshad Salimi

Journal of International Technology and Information Management

In this paper we made a comparative review of two case studies in development, design, and implementation of in-house custom-designed Enterprise Resource Planning packages in manufacturing and services. For comparison, we scanned through business solutions, tangible and intangible benefits, process of implementation, implementation problems and planning, benefits of ERP implementation, business processes, business strategies, project goals, IT infrastructure, and key critical success factors (KCSFs). The KCSFs and the important key factors were the focus point in evaluation of differences. For instance, in manufacturing, the innovation strategy was identified as an important KCSF in implementation planning phase whereas in service, understanding …

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Enterprise Modelling Using Unified Framework Supporting Distributed Object Computing, Manuj Darbari, Bhaskar Karn Jan 2008

Enterprise Modelling Using Unified Framework Supporting Distributed Object Computing, Manuj Darbari, Bhaskar Karn

Journal of International Technology and Information Management

This paper provides a support for the analysis phase in the life cycle of the enterprise distributed computing systems. The major goal of our work is to provide a small but powerful set of enterprise modeling concepts. We will be extending the concept of Enterprise Modeling using EDOC inter-agent system using OPEN Framework.

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A Primary Study Of Attributes Of Innovations During The Prediffusion Stage, Frank M. Valier, Richard V. Mccarthy, Jay E. Aronson Jan 2008

A Primary Study Of Attributes Of Innovations During The Prediffusion Stage, Frank M. Valier, Richard V. Mccarthy, Jay E. Aronson

Journal of International Technology and Information Management

We provide a theoretical model for testing the adoption of information technology during the prediffusion stage (research and development and early trials) of an innovation. The model was tested using Linux based applications of Open Source Software (OSS). The results of surveying 1000 members of the Linux User Groups WorldWide (LUGWW) are presented. This study is significant because it provides empirical evidence that attributes of innovations correlate with adoption during the prediffusion stage (research and development) of an innovation. This extends diffusion of innovations research and has important implications for DOI theory and practice.

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Linking Information Technology And Competitive Strategy: Evidence From China’S Third-Party Logistics Industry, Fujun Lai, Dahui Li, Qiang Wang Jan 2008

Linking Information Technology And Competitive Strategy: Evidence From China’S Third-Party Logistics Industry, Fujun Lai, Dahui Li, Qiang Wang

Journal of International Technology and Information Management

This study examined how information technology (IT) influences competitive strategies of third- party logistics (3PL) providers in mainland China. First, we examined the influences of IT on the firm’s IT advantage over its competitors. Second, the relationship between IT and competitive strategy was examined. The results show that IT has a significant influence on a firm’s IT advantage and its competitive strategy.

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Strategic Approaches To Erp Implementation, Farshad Salimi, Ben Dankbaar Jan 2008

Strategic Approaches To Erp Implementation, Farshad Salimi, Ben Dankbaar

Journal of International Technology and Information Management

Strategic reasoning behind ERP triggers a specific path to ERP implementation. In this article we present a simple typology of ERP implementation approaches based on literature review and an empirical research for both manufacturing and services. We distinguish between bottom-up and top-down approaches and between process-oriented and technology-oriented approaches and we discuss the differences between the four resulting types of implementation approaches.

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Determinants Of Mobile Payments: An Empirical Analysis, Lei-Da Chen, Ravi Nath Jan 2008

Determinants Of Mobile Payments: An Empirical Analysis, Lei-Da Chen, Ravi Nath

Journal of International Technology and Information Management

Success of mobile commerce hinges on the availability of methods of payment that are secure, ubiquitously available, globally accepted, and easy-to-use. Mobile payment (mPayment) entails making payments using mobile devices such as wireless handsets, personal digital assistants, and other radio frequency (RF) and near field communication (NFC) devices. While mPayment is still in its infancy, its acceptance is likely to increase considerably in the coming years. In the United States, the acceptance of mPayment lags behind that of Europe and Asia. In the U.S, many experts believe that the next step in mPayment evolution is the development of a single-device …

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Expanding Group Support System Capabilities From The Knowledge Management Perspective, Shin-Yuan Hung, King-Zoo Tang, Tsan-Chuan Shu Jan 2008

Expanding Group Support System Capabilities From The Knowledge Management Perspective, Shin-Yuan Hung, King-Zoo Tang, Tsan-Chuan Shu

Journal of International Technology and Information Management

A group support system (GSS) is a computer-based system that enables people in different places to discuss and make decisions on connected computers. Expanding GSS capabilities from the knowledge management perspective is believed to significantly improve the performance and satisfaction of group meetings. This study develops the organizational knowledge management process, proposed by Alavi and Leidner (2001), to expand the capabilities of a GSS. Additionally, a prototype system has been implemented. Finally, an experiment is conducted to evaluate the system and demonstrate its applicability and usability. Experimental results indicate that users perceive a web-based GSS with knowledge management capabilities to …

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Project Management: Is/It Research Challenges, Debbie Tesch, Lewis R. Ireland, Julie Yu-Chih Liu Jan 2008

Project Management: Is/It Research Challenges, Debbie Tesch, Lewis R. Ireland, Julie Yu-Chih Liu

Journal of International Technology and Information Management

A major challenge in Information Systems and Information Technology is to improve the ability to conceptualize, design, develop and deliver information systems that meet customer requirements. Project management is often adopted to create solutions that work and meet customer needs. The principles of project management as defined by the Project Management Institute, can improve project success rates. Researchers in the project management need to help practitioners understanding the impact of different principles on the success of IS development. This study undertakes a survey of project management experts on the state of practice and research to examine the need for improving …

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Technology Support For The Classroom: Technology Alternatives To The Traditional Classroom, Michael L. Gibson, Mari W. Buche, Jerry J. Waite Jan 2008

Technology Support For The Classroom: Technology Alternatives To The Traditional Classroom, Michael L. Gibson, Mari W. Buche, Jerry J. Waite

Journal of International Technology and Information Management

As technology continues to advance, instructors in higher education are able to enhance course instruction. Course support tools can be customized to meet the needs of the instructor, including file sharing, grade tracking, communicating, and making announcements. Blended learning advances course enhancements to include integrated solutions such as links to electronic textbooks and assignments. The most advanced use of technology for educational purposes is found in the distance learning format. This paper describes various uses of technology to support classroom instruction. Examples are provided.

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The Readiness For And Current Status Of E-Government In China, Yue Zhang, Zhiyang Lin, Quan Lin, Chang-Tseh Hsieh Jan 2008

The Readiness For And Current Status Of E-Government In China, Yue Zhang, Zhiyang Lin, Quan Lin, Chang-Tseh Hsieh

Journal of International Technology and Information Management

E-government is important for China’s economic and social development. A measurement is developed and applied to assess the readiness of local Chinese governments for e-government. E-government development status of local Chinese governments is assessed through evaluation of their websites. Relationships between e-government readiness and the actual progress on e-government are discussed.

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A Quantitative Model For Crm Performance Evaluations, Sanjeev K. Bordoloi, Prabhu Aggarwal, Tom Tobin Jan 2008

A Quantitative Model For Crm Performance Evaluations, Sanjeev K. Bordoloi, Prabhu Aggarwal, Tom Tobin

Journal of International Technology and Information Management

This paper identifies important performance measurements for the operation of CRM units in the call center industry, and then uses Data Envelopment Analysis (DEA) to compare the performances of a selected set of call centers. The results provide several managerial insights that will assist CRM managers in effective decision making, especially in the areas of increasing efficiencies and improving customer service. Overall, this paper contributes towards managing resources and processes that would aid in the acquisition and support of information technology within a firm.

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The Use Of Strategic Forces To Understand Competitive Advantages Provided By Information Technology, Gerald E. Evans, Clyde Neu Jan 2008

The Use Of Strategic Forces To Understand Competitive Advantages Provided By Information Technology, Gerald E. Evans, Clyde Neu

Journal of International Technology and Information Management

Porter’s Five Forces model of business strategy is foundational to understanding strategic forces and the role of information technology in the larger strategic framework of an organization. The authors describe how information technology changes the strength and/or influence of the competitive forces in Porter’s model. Furthermore, understanding how specific technologies potentially change specific forces within Porter’s model is the foundation of IT strategy. This theoretical framework of strategic alignment is developed through cases demonstrating how specific technologies change the strategic forces within specific industries and how organizations should take advantage of these changing forces. Empirical evidence for the validity of …

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