Management Information Systems Commons^™

Canine For Disabled Kids Awareness Campaign Research And Implementation Plan, Jiamin Gu, Kendall Harcourt, Chang Liu, Kiamu Liu, Jemmie Tejada

School of Professional Studies

According to the Americans with Disabilities Act (ADA) service animals are: “dogs that are individually trained to do work or perform tasks for people with disabilities” ( ADA, 2015). On the other hand, emotional support animals are: “dogs that provide comfort and support in forms of affection and companionship for an individual suffering from various mental and emotional conditions.” In addition, an emotional support animal is not required to perform any specific tasks for a disability like service dogs are (Ibid).

The ADA limits the number of questions that can be asked to protect the privacy of utilizers. In fact, …

Life Can Change In The Blink Of An Eye Capstone, Christopher Rutigliano, Jillian Elalaoui, Kristin Humphrey, Phillip Gates, Mohamed Ndjikam, Highness Meena, Adam Menard, Spencer Pickney

School of Professional Studies

Texting and driving is one of the most widespread and uncontrollable of epidemics that have arose to prominence in the 21st century. Texting and driving is now a global issue, that has left nations across the road scrambling to implement new laws and preventative measures to stunt the increasing rates of accidents and fatalities caused by texting and driving. The severity of the issue has lead to a multitude of different entities ranging from domestic and foreign governments, cell phone and car manufacturers, cell phone carriers, and insurance agencies to seek new methods to prevent texting and driving. Determining the …

A Social Media Plan For The Changemakers’ Playground, Meng Cong, Ciara Kilian, Xinling Wang, Sumanth Wilson, Chenyu Yan

School of Professional Studies

The purpose of this project was to create a social media plan for the Changemakers’ Playground campaign. The Changemakers’ Playground is a website thought up by our client, Sarah Lange, whereby ordinary individuals doing extraordinary things in their community can be celebrated for the work they are doing. Each person featured on the website, also known as a Changemaker, was interviewed by Sarah and that interview was split into three videos to be posted on the Changemakers’ Playground website throughout the week they are being featured. In short, our task was to create the Facebook, Twitter, and Instagram content to …

Graduate Admissions Recruitment Project, Kevin Anderson, Chiemela Dike, Yixin Du, Arvinder Kaur, Amanda Popp, Huizhong Yang

School of Professional Studies

In this project, several comparison schools were interviewed and disclosed to have used search lists to find candidates. The organizations that have valuable search lists which may be of good use for the School of Professional Studies include Educational Testing Service (ETS) and the Graduate Management Admission Council (GMAC). By choosing criteria such as demographics, location, academic performance, educational history provided by search lists, we believe there are many quality candidates for SPS programs. However, as we further investigated the functionality and cost-efficiency or return of investment of GRE search list, we spotted many uncertainties and few solid and successful …

Worcester Center For Crafts: A Transition To Online Sales, Monica Gow, Carly Branconnier, Srilatha Prodduturi, Ekaterina Shusharina, Alberta Yamoah

School of Professional Studies

The Clark University School of Professional Studies created a capstone team consisting of Monica Gow, Carly Branconnier, Iana Matkovskaia, Srilatha Prodduturi, Ekaterina Shusharina, and Alberta Yamoah to assist Worcester Center for Crafts (WCC) with the launch of their new online store. Worcester Center for Crafts wanted to showcase their beautiful American handmade crafts on an online platform, Shopify, in order to increase their sales and expand their market reach. The capstone team created a charter that outlined the scope of the project and what the team would deliver to WCC by the end of the project. The team agreed to …

Audubon Data Project Final Report, Askhat Beygenov, Valinur Kutlambetov, Shrikant Patel, Phoebe Roberts, Ulfat Sayyed, Shriram Sivaraman

School of Professional Studies

The Audubon Data Project was initiated as a Clark University Capstone project. The project’s client, Mass Audubon’s Shaping the Future of Your Community program, had identified a need to improve their data management methods and make better use of their data. The Capstone team, composed of Clark University graduate students, met with the client regularly to review the current state of the data and potential improvements to be made. The process began with a data review. During the review we worked with the client to explicitly define the purposes and requirements of the data, the current process for updating and …

A Developmental Study On Assessing The Cybersecurity Competency Of Organizational Information System Users, Richard K. Nilsen, Yair Levy, Steven R. Terrell Ph.D., Dawn Beyer

Journal of Cybersecurity Education, Research and Practice

Organizational information system users (OISUs) that are open to cyber threats vectors are contributing to major financial and information losses for individuals, businesses, and governments. Moreover, technical cybersecurity controls may be rendered useless due to a lack of cybersecurity competency of OISUs. The main goal of this research study was to propose and validate, using subject matter experts (SMEs), a reliable hands-on assessment prototype tool for measuring the knowledge, skills, and abilities (KSAs) that comprise the cybersecurity competency of an OISU. Primarily using the Delphi methodology, this study implemented four phases of data collection using cybersecurity SMEs for proposing and …

A Toolkit Approach To Information Security Awareness And Education, Peter Korovessis, Steven Furnell, Maria Papadaki, Paul Haskell-Dowland

Journal of Cybersecurity Education, Research and Practice

In today’s business environment where all operations are enabled by technology, information security has become an established discipline as more and more businesses realize its value. The human component has been recognized to have an important role in information security since the only way to reduce security risks is through making employees more information security aware. Towards this goal the research will appreciate the importance of information security awareness by illustrating the need for more effective user training. Further to that it proposes and develops an information security toolkit as a prototype awareness raising initiative. Apart from the elements of …

From The Editors, Herbert J. Mattord, Michael E. Whitman, Carole L. Hollingsworth

Journal of Cybersecurity Education, Research and Practice

No abstract provided.

Social Media Risk Perceptions Of Human Resource Professionals: Issues Undergraduate Students Should Consider, Julio C. Rivera, Jack Howard, Samuel Goh, James L. Worrell, Paul Di Gangi

Journal of Cybersecurity Education, Research and Practice

This study contrasts the social media risk perceptions of undergraduate students, versus those of certified Human Resource professionals. Social media is widely used by most segments of the population, and particularly among the age group that includes most undergraduate students. Organizations hiring employees are increasingly examining job applicant's social media postings as part of the applicant screening process. In this study we examine how these groups differ in their perceptions of the risks inherent in using social media, and what these differences may mean for students seeking employment. Recommendations are made for raising undergraduate student awareness of these risks.

Synergistic Security: A Work System Case Study Of The Target Breach, Martha Nanette Harrell

Journal of Cybersecurity Education, Research and Practice

Recent publicized security breaches can be used to evaluate information security programs. The processes and procedures that allowed the event to occur can be examined in a case study and then be used to find methods for future mitigation of risk. The Target security breach is used in this study to examine the organization’s information security program using a macro-ergonomic model. This research posits that an information security program should consider the work system design, based in macro-ergonomics, to help mitigate information security risk to the organization and ensure an efficient and effective information security program. Based on a seminal …

Canines For Disabled Kids, Erin Jerrett, Margarita Mnatsakanyan, Colleen Reynolds, Yin Wang

School of Professional Studies

Canines for Disabled Kids have been working on behalf of children and their families to educate communities and promote service dog partnerships for almost twenty years. Their advocacy with local legislatures, business owners, and community leaders highlighted the difficulties encountered when differentiating service dogs from emotional support/comfort dogs. Service dogs are entitled to access by the Americans with Disabilities Act (ADA), while emotional support/comfort dogs are not protected under the federal statute or to the same rights. Canines for Disabled Kids proposed a study to obtain a current count of licensed service dogs in the Commonwealth and investigate the feasibility …

Towards A Development Of A Social Engineering Exposure Index (Sexi) Using Publicly Available Personal Information, W. Shawn Wilkerson, Yair Levy, James Richard Kiper, Martha Snyder

KSU Proceedings on Cybersecurity Education, Research and Practice

Millions of people willingly expose their lives via Internet technologies every day, and even those who stay off the Internet find themselves exposed through data breaches. Trillions of private information records flow through the Internet. Marketers gather personal preferences to coerce shopping behavior, while providers gather personal information to provide enhanced services. Few users have considered where their information is going or who has access to it. Even fewer are aware of how decisions made in their own lives expose significant pieces of information, which can be used to harm the very organizations they are affiliated with by cyber attackers. …

A Comparison Of Personal Social Media Risk Perceptions Between Undergraduate Students And Human Resource Professionals, Julio C. Rivera, Jack Howard, Samuel Goh, James Worrell, Paul Di Gangi

KSU Proceedings on Cybersecurity Education, Research and Practice

This study contrasts the social media risk perceptions of undergraduate students, versus those of certified Human Resource professionals. Social media is widely used by most segments of the population, and particularly among the age group that includes most undergraduate students. Organizations hiring employees are increasingly examining job applicant's social media postings as part of the applicant screening process. In this study we examine how these groups differ in their perceptions of the risks inherent in using social media, and what these differences may mean for students seeking employment. Recommendations are made for raising undergraduate student awareness of these risks.

Experiments With Applying Artificial Immune System In Network Attack Detection, Alexis Cooper

KSU Proceedings on Cybersecurity Education, Research and Practice

The assurance of security within a network is difficult due to the variations of attacks. This research conducts various experiments to implement an Artificial Immune System based Intrusion Detection System to identify intrusions using the Negative Selection Algorithm. This research explores the implementation of an Artificial Immune System opposed to the industry standard of machine learning. Various experiments were conducted to identify a method to separate data to avoid false-positive results. The use of an Artificial Immune System requires a self and nonself classification to determine if an intrusion is present within the network. The results of an Artificial Immune …

A Developmental Study On Assessing The Cybersecurity Competency Of Organizational Information System Users, Richard Nilsen, Yair Levy, Steven Terrell, Dawn Beyer

KSU Proceedings on Cybersecurity Education, Research and Practice

Organizational information system users (OISUs) that are open to cyber threats vectors are contributing to major financial and information losses for individuals, businesses, and governments. Moreover, technical cybersecurity controls may be rendered useless due to a lack of cybersecurity competency of OISUs. The main goal of this research study was to propose and validate, using subject matter experts (SMEs), a reliable hands-on assessment prototype tool for measuring the knowledge, skills, and abilities (KSAs) that comprise the cybersecurity competency of an OISU. Primarily using the Delphi methodology, this study implemented four phases of data collection using cybersecurity SMEs for proposing and …

Voice Hacking Proof Of Concept: Using Smartphones To Spread Ransomware To Traditional Pcs, Leonardo I. Mazuran, Bryson R. Payne, Tamirat T. Abegaz

KSU Proceedings on Cybersecurity Education, Research and Practice

This paper presents a working proof of concept that demonstrates the ability to deploy a sequence of hacks, triggered by speaking a smartphone command, to launch ransomware and other destructive attacks against vulnerable Windows computers on any wireless network the phone connects to after the voice command is issued. Specifically, a spoken, broadcast, or pre-recorded voice command directs vulnerable Android smartphones or tablets to a malicious download page that compromises the Android device and uses it as a proxy to run software designed to scan the Android device’s local area network for Windows computers vulnerable to the EternalBlue exploit, spreading …

Security Device Roles, Vabrice Wilder

KSU Proceedings on Cybersecurity Education, Research and Practice

“An abstract of this article was published in the proceedings of the Conference on Cybersecurity Education, Research & Practice, 2017”. Communication has evolved since the beginning of mankind from smoke signals to drones to now the internet. In a world filled with technology the security of one’s device is not to be taken for granted. A series of research was done in order to gather details about network devices that can aid in the protection of one’s information while being transferred through the internet. The findings included but not limited to, switches, the seven layers of OSI, routers, firewalls, load …

"Think Before You Click. Post. Type." Lessons Learned From Our University Cyber Secuity Awareness Campaign, Rachael Innocenzi, Kaylee Brown, Peggy Liggit, Samir Tout, Andrea Tanner, Theodore Coutilish, Rocky Jenkins

KSU Proceedings on Cybersecurity Education, Research and Practice

This article discusses the lessons learned after implementing a successful university-wide cyber security campaign. The Cyber Security Awareness Committee (CyberSAC), a group comprised of diverse units across campus, collaborated together on resources, talent, people, equipment, technology, and assessment practices to meet strategic goals for cyber safety and education. The project involves assessing student learning and behavior changes after participating in a Cyber Security Password Awareness event that was run as a year-long campaign targeting undergraduate students. The results have implications for planning and implementing university-wide initiatives in the field of cyber security, and more broadly, higher education at large.

Ssetgami: Secure Software Education Through Gamification, Hector Suarez, Hooper Kincannon, Li Yang

KSU Proceedings on Cybersecurity Education, Research and Practice

Since web browsers have become essential to accomplishing everyday tasks, developing secure web applications has become a priority in order to protect user data, corporate databases and critical infrastructure against cyber-crimes . This research presents a game-like (gamification) approach to teach key concepts and skills on how to develop secure web applications. Gamification draws on motivational models, one of psychological theories. Gamification design has great potential over traditional education where we often find students demotivated and lecturers failing to engage them in learning activities. This research created game-like learning modules to teach top vulnerabilities and countermeasures for these top vulnerabilities …

Ua8 It Security Bulletin, Wku Information Technology

WKU Administration Documents

WKU Information Technology security bulletin issued to faculty & staff via email.

• Ciampa, Mark. Ransomware
• Securing the Human
• New to WKU?
• Phone Scams
• Phishing
• SMiShing
• Handling Sensitive Data
• University Policy

Marketing Strategy Of School Of Professional Studies In China, Jiahui Liu, Jing Wang, Shuo An, Wengxing Wang, Yiwei Wang

School of Professional Studies

Chinese students are the most visible international presence at many universities across the United States, and the number continues to grow. Since 2010, The number of graduate students studying abroad has entered the period in which the increase has been declining. Under the circumstance of the weak global economy and high cost of education, the administration needs to attract the attention of Chinese students. In the process of competing for applicants, how to develop marketing strategies to attract students’ eyeballs has become an important means of trying to increase school income through Chinese students. The marketing strategy mentioned in this …

Pedagogical Resources For Industrial Control Systems Security: Design, Implementation, Conveyance, And Evaluation, Guillermo A. Francia Iii, Greg Randall, Jay Snellen

Journal of Cybersecurity Education, Research and Practice

Industrial Control Systems (ICS), which are pervasive in our nation’s critical infrastructures, are becoming increasingly at risk and vulnerable to internal and external threats. It is imperative that the future workforce be educated and trained on the security of such systems. However, it is equally important that careful and deliberate considerations must be exercised in designing and implementing the educational and training activities that pertain to ICS. To that end, we designed and implemented pedagogical materials and tools to facilitate the teaching and learning processes in the area of ICS security. In this paper, we describe those resources, the professional …

Cyber Security For Everyone: An Introductory Course For Non-Technical Majors, Marc J. Dupuis

Journal of Cybersecurity Education, Research and Practice

In this paper, we describe the need for and development of an introductory cyber security course. The course was designed for non-technical majors with the goal of increasing cyber security hygiene for an important segment of the population—college undergraduates. While the need for degree programs that focus on educating and training individuals for occupations in the ever-growing cyber security field is critically important, the need for improved cyber security hygiene from the average everyday person is of equal importance. This paper discusses the approach used, curriculum developed, results from two runs of the course, and frames the overall structure of …

How Much Should We Teach The Enigma Machine?, Jeffrey A. Livermore

Journal of Cybersecurity Education, Research and Practice

Developing courses and programs in Information Assurance can feel like trying to force ten pounds of flour into a five pound sack. We want to pack more into our courses than we have time to teach. As new technologies develop, we often find it necessary to drop old technologies out of the curriculum and our students miss out on the historical impacts the old technologies had. The discipline is so broad and deep that we have to carefully choose what concepts and technologies we study in depth, what we mention in passing, and what we leave out. Leaving out important …

From The Editors, Carole L. Hollingsworth, Michael E. Whitman, Herbert J. Mattord

Journal of Cybersecurity Education, Research and Practice

Welcome to the third issue of the Journal of Cybersecurity Education, Research and Practice (JCERP).

Umass Memorial Healthcare Information System Job Ladder, Matthew Simoncini, Vamsi Kavuru, Antariksh Nanda, Tahaseen Mahaboob Basha, Vikram Patil

School of Professional Studies

The capstone project report emphasizes the importance of a job ladder and the need of an hour to implement it at UMASS Memorial health care. The scope of this project is to create a well-established job ladder at UMASS with pre-defined standards on job levels related to Information Technology department that would facilitate in hiring, developing and promoting employees at various stages.

A Learning Framework For The Ywca Central Massachusetts, Dayna Ankermann, Manjushree Burdekar, Priyanka Joshi, Ying Song, Yumeng Chen, Xing Xie

School of Professional Studies

After meeting with the Director of Wellness and Health Equity at the YWCA Central Massachusetts (which will be referred to as the YWCA from here on out), we learned that as a non-profit gym and health center, it is heavily underfunded. The main focus of the project was to determine how to upkeep the facility while bringing in new customers with limited resources and budget. Due to the needs of the YWCA, our group focused on six aspects: revenue stream, donor retention, increasing membership, customer experience, social media marketing, and membership fee structure. After completing extensive research, we were able …

Human Services Management (Hsm) Certificate Program Expansion To Western Massachusetts Feasibility Study, Paul Campbell, Patrick Deschenes, Maria Pacheco, Bradley Paul, Elizabeth Vittum, Jing Zhang

School of Professional Studies

One of the most popular cost-savings programs that the Providers’ Council currently offers its members is a Certificate in Nonprofit Human Service Management (HSM) provided in partnership with Clark University and Suffolk University. As human services providers are struggling to hire and retain qualified staff, the need to provide professional development opportunities to help grow and expand a skilled health and human services workforce is a critical issue facing nonprofit organizations and communities in Massachusetts. This feasibility study examines the viability of Providers’ Council and Clark University expanding its HSM Certificate Program to organizations and staff located in western Massachusetts. …

Somali National University, Sharmarke Abdulla, Nikala Pieroni, Jenna Caskie, Sergii Odnodvorets, Tanyue Gong, Lahari Dasari

School of Professional Studies

The executive summary presents an overview of the principal conclusions and recommendations for Somali National University Faculty of Education (FoEd) regarding the following concerns: Difficulty with recruiting high quality prospects to the FoEd; Ineffective and counterintuitive use of social media as a tool to improve brand equity, as well as as a tool to attract and communicate with prospective and current students; Unbalanced gender ratio of current student body; Absence of student services and student supports; Low student retention rate; Limited resources for academic advising; This document is the result of a Clark University School of Professional Studies Capstone Project.