Management Information Systems Commons^™

Dynamic Measuring Tools For Online Discourse, Jeffrey S. Saltz

Dissertations

When evaluating participation within an Asynchronous Learning Network (ALN), current best practices include counting messages and reviewing participant surveys. To understand the impact of more advanced dynamic measurement tools for use within an ALN, a web-based tool, known as iPET (the integrated Participation Evaluation Tool), was created. iPET, which leverages Social Network Analysis and Information Visualization techniques, was then evaluated via an empirical study. This research demonstrates that using a tool such as iPET increases participation within an ALN without increasing facilitator workload. Due to the fact that active online discussion is a key factor in the success of an …

Using Content And Process Scaffolds For Collaborative Discourse In Asynchronous Learning Networks, Irene Wong-Bushby

Dissertations

Discourse, a form of collaborative learning, is one of the most widely used methods of teaching and learning in the online environment. Particularly, in large courses, discourse needs to be 'structured' to be effective. Historically, technology-mediated learning (TML) research has been inconclusive with often conflicting results. To address this issue, TML research needs greater breadth and depth in pedagogical grounding. The purpose of this research is to build and test an original, technology-mediated, discourse-centered model called the Asynchronous Learning Network Cognitive Discourse Model (ALNCDM) grounded in pedagogy. Cognitive discourse is defined as discourse on conceptual subject matter. The model is …

Using A Digital Library Of Images For Communication: Comparison Of A Card-Based System To Pda Software, Trudi Miller '08, Gondy Leroy, John Huang '05, Serena Chuang '05

CGU Faculty Publications and Research

Autism spectrum disorder has become one of the most prevalent developmental disorders and one of the main impairments is difficulty with communication. One method of augmentative and alternative communication is the use of the Picture Exchange Communication System (PECS) to create messages using a series of images printed on cards and organized in binders. We are developing a digital alternative based on an image library that is displayed on a personal digital assistant (PDA). We conducted an initial user acceptance study that compared the effectiveness and usability of both systems. The study showed that the PDA system was able to …

Health Information Text Characteristics, Gondy Leroy, Evren Eryilmaz '11, Benjamin T. Laroya

CGU Faculty Publications and Research

Millions of people search online for medical text, but these texts are often too complicated to understand. Readability evaluations are mostly based on surface metrics such as character or words counts and sentence syntax, but content is ignored. We compared four types of documents, easy and difficult WebMD documents, patient blogs, and patient educational material, for surface and content-based metrics. The documents differed significantly in reading grade levels and vocabulary used. WebMD pages with high readability also used terminology that was more consumer-friendly. Moreover, difficult documents are harder to understand due to their grammar and word choice and because they …

Dynamic Generation Of A Table Of Contents With Consumer-Friendly Labels, Trudi Miller '08, Gondy Leroy, Elizabeth Wood

CGU Faculty Publications and Research

Consumers increasingly look to the Internet for health information, but available resources are too difficult for the majority to understand. Interactive tables of contents (TOC) can help consumers access health information by providing an easy to understand structure. Using natural language processing and the Unified Medical Language System (UMLS), we have automatically generated TOCs for consumer health information. The TOC are categorized according to consumer-friendly labels for the UMLS semantic types and semantic groups. Categorizing phrases by semantic types is significantly more correct and relevant. Greater correctness and relevance was achieved with documents that are difficult to read than with …

Biometric Security: Are Inexpensive Biometric Devices Reliable Enough To Gain Wide-Spread Security Usage?, Brian Thanh Tran

Inquiry: The University of Arkansas Undergraduate Research Journal

The ever growing need for security in today' s world requires exploring the feasibility of various security methods to ensure the safety of the world's population. With the tremendous growth of technology, e-commerce, and business globalization, society implements new methods to try to battle security problems. Technology advances has resulted in a number of inexpensive biometric devices to the marketplace. Two questions surface regarding this devices-are they reliable enough for general usage and will people be willing to use them? This research conducted a repeated design experiment to determine the effectiveness of four inexpensive biometric devices-three fingerprint readers and an …

Journey To The Center Of The Core: Computers And The Internet In The Core Curriculum, Jorge Pérez, Meg C. Murray

Faculty Articles

Computers, digitalization and the Internet have transformed modern society. Commerce, education, communication and socialization will never be the same. Surprisingly, many universities do not require a computing course in the core curriculum. Critical information technology (IT) competencies are often taken for granted, to the detriment of students who lack computing and Internet skills. This paper describes an initiative undertaken by a computer science and information systems department to assess and remediate IT skills needed by all university students, regardless of major. The project is evolving along several dimensions: identification of discipline-independent IT competencies, assessment of IT skills among current and …

Using Prospect Theory To Investigate Decision-Making Bias Within An Information Security Context, Neil J. Schroeder

Theses and Dissertations

Information security is an issue that has increased in importance over the past decade. In this time both practitioner and academic circles have researched and developed practices and process to more effectively handle information security. Even with growth in these areas there has been little research conducted into how decision makers actually behave. This is problematic because decision makers in the Department of Defense have been observed exhibiting risk seeking behavior when making information security decisions that seemingly violate accepted norms. There are presently no models in the literature that provide sufficient insight into this phenomenon. This study used Prospect …

Personality And Programming, Amy B. Woszczynski, Tracy C. Guthrie, Sherri Shade

Faculty Articles

Information systems students continue to struggle to successfully complete computer programming classes. Learning how to program is difficult, and failure and attrition rates in college level programming classes remain at an unacceptably high rate. Since many IS students take a programming course as part of their program of study, IS educators should better understand why IS students tend to achieve low success rates in programming courses and what can be done to improve success rates. Little research to date has addressed potential reasons for student failure in programming principles courses. Many educators simply assume that high failure rates are acceptable …

Managerial Assessments Of E-Business Investment Opportunities: A Field Study, Anandhi S. Bharadwaj, Amrit Tiwana

Research Collection School Of Computing and Information Systems

Managers charged with assessing investment opportunities for information technologies such as e-business projects face considerable uncertainty in their decision-making processes. Contemporary theories of the firm and the normative prescriptions thereof emphasize the potential for such investments to augment firm-level knowledge and relational capabilities. However, prior research has not examined the relative emphases that managers place on the knowledge and relational capability-augmenting characteristics of the e-business investments. In this paper, we develop a model to assess whether managerial evaluations of e-business investment opportunities are consistent with these normative and theoretical prescriptions. A test of the model using survey data on 485 …

Supporting Individual Time Management Through The Capture And Display Of Temporal Structures, Dezhi Wu

Dissertations

This thesis work examines the time management strategies of individuals in an academic institution and gathers information on the complex temporal structures they experience and manage. Its focus is on understanding the relationship between the quality of individual time management and an individual's understanding and use of temporal structures. This work consists of an exploratory field study to gather data on how people use temporal structures with electronic tools. It is followed by a survey that is given to a larger group of respondents in the same subject population examined with the field study. The survey examines the hypotheses developed …

Electronic Capture And Analysis Of Fraudulent Behavioral Patterns : An Application To Identity Fraud, Benjamin Ngugi

Dissertations

The objective of this research was to find a transparent and secure solution for mitigating identity fraud and to find the critical factors that determine the solution's acceptance. Identity fraud is identified as a key problem with total losses exceeding fifty two billion dollars (Javelin Strategy and Research 2005). A common denominator in most identity-fraud-prone transactions is the use of a keypad; hence this research focuses on keypad data entry and proposes a biometric solution. Three studies develop, evaluate and investigate the feasibility of this solution.

The first study was done in three stages. Stage one investigated the technical feasibility …

End-Users’ Acceptance Of Enterprise Resource Planning Systems: An Investigation Using Grounded Theory Approach, Fiona Fui-Hoon Nah, Xin Tan, Monica Beethe

Research Collection School Of Computing and Information Systems

The success of ERP implementation depends, to a large extent, on the intensity and nature of its use by end-users. Therefore, it is important to understand the phenomena underlying end-users’ acceptance of ERP systems. This study was conducted at a large institution that implemented an ERP system. It uses the grounded theory approach to inductively develop a model that highlights key factors influencing end-users’ acceptance of ERP systems.

Strategic Assessment Of Information Security Maturity, Arcot Desai Narasimhalu, Dayasindhu Nagarajan, Raghavan Subramanian

Research Collection School Of Computing and Information Systems

CXOs are becoming increasingly interested in the information security maturity of their enterprises. This paper presents a CXO dashboard that will allow better management of the information security resources in an enterprise.

The Effects Of Digital Audio On Social Presence, Motivation And Perceived Learning In Asynchronous Learning Networks, Eunhee Kim

Dissertations

This study explores the possibilities of applying digital audio to the ALN environment, so that students can speak and listen rather than type and read. Two sets of 1x2 field experiments (text vs. digital audio) were conducted with two formats of digital audio -recorded voice messages and narrated Microsoft PowerPoint presentation - used in several NJIT courses conducted via ALN. The perceptions of communication media were measured from two different user perspectives: active use when the subjects created their assignments using prescribed communication media (audio or text) and passive use when the subjects viewed/listened to other students' work.

The perceptions …

Collaborative Examinations In Asyncronous Learning Networks : Field Experiments On Collaborative Learning Through Online Assessments, Jia Shen

Dissertations

With the proliferation of computer networks and the emergence of virtual teams, learning and knowledge sharing in the online environment has become an increasingly important topic. Applying constructivism and collaborative learning theories to assessment, the collaborative online exam is designed featuring students' active participation in various phases of the exam process through small group activities online. A participatory online exam process is designed featuring similar procedures except that students' involvement in each phase of the exam is individual. The collaborative online exam and the participatory online exam are investigated regarding student exam study strategies, group process, exam outcomes, faculty satisfaction, …

Improving Document Representation By Accumulating Relevance Feedback : The Relevance Feedback Accumulation (Rfa) Algorithm, Razvan Stefan Bot

Dissertations

Document representation (indexing) techniques are dominated by variants of the term-frequency analysis approach, based on the assumption that the more occurrences a term has throughout a document the more important the term is in that document. Inherent drawbacks associated with this approach include: poor index quality, high document representation size and the word mismatch problem. To tackle these drawbacks, a document representation improvement method called the Relevance Feedback Accumulation (RFA) algorithm is presented. The algorithm provides a mechanism to continuously accumulate relevance assessments over time and across users. It also provides a document representation modification function, or document representation learning …

Sharing The Big Apple : A Survey Study Of People, Place And Locatability, Samer Nadim Karam

Theses

Over the past half century social trends and new technologies have weakened local social ties and thus, the fabric of civil society itself. Mobile location-aware community systems offer one path to redress these problems by enhancing community cohesion and the formation of social capital by helping people to meet each other and coordinate their actions. However, little is known about the general population's desire and attitude towards these systems.

The design space described by the People-to-People-to-Geographical-Places Framework (P3-Framework), was used to guide a survey study of the impact of 'place' on people's social information needs and their willingness to share …

Leveraging Global Resources: A Distributed Process Maturity Framework For Software Product Development, Narayan Ramasubbu, M. S. Krishnan, Prasad Kompalli

Research Collection School Of Computing and Information Systems

Distributed software development is pervasive in the software industry today as companies vie to leverage global resources. However, popular quality and process frameworks don?t specifically address the key processes needed for managing distributed software development. This practitioner-oriented, evolutionary process maturity framework for globally distributed software development features 24 new key process areas essential for managing distributed software product development and for continuously improving product management capabilities. An assessment survey helps practitioners implement the framework. In this article, the authors detail the framework and assessment survey, as well as report their experiences implementing the framework at a leading global firm. The …

Negotiation Of Software Requirements In An Asynchronous Collaborative Environment, Catherine Lowry Campbell

Dissertations

The effect of task structure and negotiation sequence on collaborative software requirements negotiation is investigated. This work began with an extensive literature review that focused on current research in collaborative software engineering and, in particular, on the negotiation of software requirements and the requisite collaboration for the development of such requirements. A formal detailed experiment was then conducted to evaluate the effects of negotiation sequence and task structure in an asynchronous group meeting environment. The experiment tested the impact of these structures on groups negotiating the requirements for an emergency response information system. The results reported here show that these …

Live, Virtual, And Constructive Environments For Performance Support, John Michael Lacontora

Dissertations

As military systems become more complex, the operation and support of these systems becomes intrinsically more difficult. The U.S. Army's current procurement process relies on industry to provide embedded training and performance support tools for the systems they produce. These tools are relatively new and in the early stages of development. As yet, they have failed to meet the needs of the technicians that are required to support these complex systems. Current efforts to provide enabling technologies that enhance the capabilities of automotive maintenance technicians are concentrated in three professional communities. First is the Performance Improvement community where work is …

Digital Libraries And Middleware Technology, Muhammad Umar Qasim

Theses

Digital libraries deliver personalized knowledge directly to their users, without being restricted to the contents of a physical library. In a digital library information from any online source can be managed and shared, making more knowledge available to users than before. The information sharing is achieved by integrating many autonomous heterogeneous systems available. The challenge is to provide users with the ability to transparently access digital library contents in spite of the heterogeneity among the information sources.

Research communities have proposed several approaches to accomplish the system integration in digital libraries. In this thesis, the working of currently employed approaches …

Special Section: Human-Computer Interaction Research In Management Information Systems, Ping Zhang, Fiona Fui-Hoon Nah, Izak Benbasat

Research Collection School Of Computing and Information Systems

No abstract provided.

Partnering For Perfection: An Economics Perspective On B2b Electronic Market Strategic Alliances, Qizhi Dai, Robert J. Kauffman

Research Collection School Of Computing and Information Systems

New technological innovations have made it possible for new intermediaries to create value in business processes that involve the procurement of manufacturing and services supplies. Associated with these innovations is the emergence of business-to-business (B2B) electronic markets. These act as digital intermediaries that aim to reduce the transaction costs and mitigate the risks inherent in procurement. They improve buyers’ capabilities to search for attractive prices and also serve to increase the liquidity of sellers’ products. In this chapter, the authors explore the evolution of B2B e-market firms in terms of the strategies they employ to “perfect” their value propositions and …

Technology Competition And Optimal Investment Timing: A Real Options Perspective, Robert J. Kauffman, X. Li

Research Collection School Of Computing and Information Systems

Companies often choose to defer irreversible investments to maintain valuable managerial flexibility in an uncertain world. For some technology-intensive projects, technology uncertainty plays a dominant role in affecting investment timing. This article analyzes the investment timing strategy for a firm that is deciding about whether to adopt one or the other of two incompatible and competing technologies.We develop a continuous-time stochastic model that aids in the determination of optimal timing for managerial adoption within the framework of real options theory. The model captures the elements of the decision-making process in such a way so as to provide managerial guidance in …

Modeling Usage Of An Online Research Community, Yi Zhang

Dissertations

Although online communities have been thought of as a new way for collaboration across geographic boundaries in the scientific world, they have a problem attracting people to keep visiting. The main purpose of this study is to understand how people behave in such communities, and to build and evaluate tools to stimulate engagement in a research community. These tools were designed based on a research framework of factors that influence online participation and relationship development.

There are two main objectives for people to join an online community, information sharing and interpersonal relationship development, such as friends or colleagues. The tools …

Infosemm: Infosys It Security Maturity Model: A Report, Arcot Desai Narasimhalu, N. Dayasindhu, Raghavan Subramanian

Research Collection School Of Computing and Information Systems

Businesses are faced with a continuing battle related to cyber security related issues ranging from cyber attacks all the way to cyber (information) war. These issues affect result in information, system, reputation, and revenue related risks. These risks arise because of vulnerabilities introduced in three major parts of the enterprise – infrastructure, intelligence and practices. This report provides a rating system for representing the security health of enterprises.

An Empirical Investigation On End-Users’ Acceptance Of Enterprise Systems, Fiona Fui-Hoon Nah, Xin Tan, Soon Hing Teh

Research Collection School Of Computing and Information Systems

Despite the huge investments by organizations in ERP implementation, maintenance, and user training, ERP implementation failures and less-than-satisfactory productivity improvements are common. End-users’ reluctance or unwillingness to adopt or use the newly implemented ERP system is often cited as one of the main reasons for ERP failures. To examine factors leading to the lack of end-user acceptance of ERP systems, we reviewed the literature on user adoption of IT in mandatory contexts, developed hypotheses to explain ERP user acceptance, and conducted a survey study to test the hypotheses. In particular, we examined end-users’ attitudes toward system use and symbolic adoption, …

Proprietary And Open Systems Adoption In E-Procurement: A Risk-Augmented Transactions Cost Perspective, Robert J. Kauffman, Hamid Mohtadi

Research Collection School Of Computing and Information Systems

We present an economic model that enables the study of incentives for business-to-business (B2B) e-procurement systems investments that permit inventory coordination and improved operational control. We focus on the information technology adoption behavior of firms in the presence of transaction costs, agency costs and information uncertainty. We conclude that it is appropriate to rethink the prior theory and develop an extended transaction-cost theory perspective that incorporates the possibility of shocks. We distinguish among three kinds of B2B e-procurement systems platforms. Proprietary platform procurement systems involve traditional electronic data interchange (EDI) technologies. Open platform procurement systems are associated with e-market Web …

Relationship Analysis : Improving The Systems Analysis Process, Joseph Thomas Catanio

Dissertations

A significant aspect of systems analysis involves discovering and representing entities and their inter-relationships. Guidelines exist to identify entities but do not provide a rigorous and comprehensive process to explicitly capture the relationship structure of the problem domain. Whereas, other analysis techniques lightly address the relationship discovery process, Relationship Analysis is the only systematic, domain-independent analysis technique focusing exclusively on a domain's relationship structure.

The quality of design artifacts, such as class diagrams, and development time necessary to generate these artifacts can be improved by first representing the complete relationship structure of the problem domain. The Relationship Analysis Model is …