International and Comparative Labor Relations Commons^™

Introduction: Institutional Change And Labor Market Segmentation In European Call Centers, Virginia Doellgast, Rosemary Batt, Ole H. Sorensen

Virginia Doellgast

This article examines the dynamics of workplace change in European call centers. Survey data and case studies from Austria, Denmark, France, Germany, the Netherlands and Spain show large national and sectoral differences in institutional inclusiveness and labor market segmentation. These reflect variation in the institutional constraints and resources available to employers and unions as they adjust to market changes. However, union strategies to organize new groups and close gaps in existing regulations are becoming increasingly important as restructuring undermines traditional forms of bargaining power.

Identity Work: Sustaining Transnational Collective Action At General Motors Europe, Ian Greer

Ian Greer

What are the conditions under which transnational collective action is initiated and sustained? This paper presents a case study of General Motors Europe, where labor leaders have mobilized the workforce and bargained with management at the transnational level repeatedly over more than a decade as a response to management whipsawing and threats of plant closures. In contrast to structuralist interest-based theories of union behavior, we identify a process of “identity work‟ that was necessary to sustain transnational worker cooperation.

Social Dumping As Marketization: Management Whipsawing In Europe’S Auto Industry, Ian Greer, Marco Hauptmeier

Ian Greer

[Excerpt] The focus of this paper is one slow-burning change in the organization of capitalism in Europe, marketization (Greer and Doellgast 2013, Hauptmeier 2011). We argue that a specific species of marketization, management whipsawing, is causing social dumping in the automotive sector. By management whipsawing we mean the staging of economic competition by large corporations with several production units in a way that extracts labor concessions by pitting local workers against each other in contests for investment and production. Multinational companies (MNC) were the first movers and developed various management whipsawing practices; however, the term was also used historically to …

Analysing Social Partnership: A Tool Of Union Revitalization?, Michael Fichter, Ian Greer

Ian Greer

[Excerpt] Recently, much has been written about social partnership. Especially in Europe, the spread of national social pacts, the introduction of tripartite institutions to the Central and Eastern European accession countries, and the implementation of the Social Dialogue in the European Union have created a new interest in the effects and effectiveness of such arrangements. In the United States, the meaning of labour-management partnership is developing further, as revitalized unions of service and construction workers have applied this instrument to extend and consolidate gains (Mills 2001; WAI 2002). This chapter focuses on one issue among many with regard to social …

Prospects For Worker Participation In Management In The Single Market, Lowell Turner

Lowell Turner

[Excerpt] This paper examines the development of and debates over the so-called social dimension of the single market project, with particular reference to the issues of employee information, consultation, and participation rights. The Social Charter, issued by the European Commission and agreed to in December 1989 by eleven of the twelve member states of the Council of Ministers, lists the expansion of such rights as one of its planks. In principle, therefore, most employers, governments, and unions are in agreement; the problem comes in implementation and regulation.

Building The New Europe: Western And Eastern Roads To Social Partnership, Elena A. Iankova, Lowell Turner

Lowell Turner

[Excerpt] While the ways in which neoliberalism and economic integration undermine social partnership and the welfare state have been extensively studied, less attention has been given to the ways in which such economic forces may push actors together, in reinvigorated bargaining relationships, to find workable solutions to difficult problems. In his article, we examine the contemporary status of social partnership in four case study countries—Germany, the United Kingdom, Bulgaria and Poland—as well as for Europe as a whole. In the west, while Germany presents a case of established social partnership under pressure, the United Kingdom has stood over the past …

The Europeanization Of Labour: Structure Before Action, Lowell Turner

Lowell Turner

At national level, the development of effective labour movements has involved the interaction of two processes: the establishment of formal organizational structures, and the rise of rank-and-file pressure and protest. At European level, recent years have seen significant organizational developments; this article discusses the role of the European Trade Union Confederation and the emergent European Works Councils. As yet, however, there has been no parallel evidence of transnational labour protest, and indeed the obstacles are considerable. Nevertheless, institutional frameworks may create a 'political opportunity structure' which facilitates its emergence.

Paths To Global Social Regulation – What Can Americans Learn From The European Union, Lance Compa, Lowell Turner

Lowell Turner

[Excerpt] For American proponents of global justice, social Europe appears distant yet inspirational, with all its weaknesses still a "vanguard" model for the social regulation of the global economy. We believe that a great deal can be learned by other countries, regions and the global economy as a whole from the ongoing experience of European economic and social integration. We also believe, however, that American experiences with NAFTA as well as with contemporary labor movement revitalization and coalition building offer positive lessons for Europeans and other actors in the global North and South. As much as we admire the European …

Paths To Global Social Regulation – What Can Americans Learn From The European Union, Lance A. Compa, Lowell Turner

Lance A Compa

[Excerpt] For American proponents of global justice, social Europe appears distant yet inspirational, with all its weaknesses still a "vanguard" model for the social regulation of the global economy. We believe that a great deal can be learned by other countries, regions and the global economy as a whole from the ongoing experience of European economic and social integration. We also believe, however, that American experiences with NAFTA as well as with contemporary labor movement revitalization and coalition building offer positive lessons for Europeans and other actors in the global North and South.

As much as we admire the European …

Advantages Of Backwardness: Lessons For Social Europe From The American Labour Movement, Lowell Turner

Lowell Turner

[Excerpt] In the crisis of declining union influence, the United States has played a vanguard role. The weakness of labour in the U.S. has opened the door to the neoliberal policies developed here and then imposed on the global economy. More recent efforts to revitalise the labour movement aim, among other things, to reverse such policies. In suffering union decline and grappling for new strategies, we have what Alexander Gerschenkron once called the ‘advantages of backwardness’. Ironically, European unions and social democrats can perhaps derive lessons not only from our failures but also from our efforts to turn the tide.

Introduction: Institutional Change And Labor Market Segmentation In European Call Centers, Virginia Doellgast, Rosemary Batt, Ole H. Sorensen

Rosemary Batt

This article examines the dynamics of workplace change in European call centers. Survey data and case studies from Austria, Denmark, France, Germany, the Netherlands and Spain show large national and sectoral differences in institutional inclusiveness and labor market segmentation. These reflect variation in the institutional constraints and resources available to employers and unions as they adjust to market changes. However, union strategies to organize new groups and close gaps in existing regulations are becoming increasingly important as restructuring undermines traditional forms of bargaining power.

A Strange Case: Violations Of Workers’ Freedom Of Association In The United States By European Multinational Corporations, Lance A. Compa

Lance A Compa

[Excerpt] A central conclusion of this report is that firms’ voluntary principles and policies are not enough to safeguard workers’ freedom of association. They can be important initiatives, but only when they contain effective due diligence, oversight, and control mechanisms. Otherwise, as shown here, shortcomings in US labor law create enormous temptation - especially among US managers not sufficiently overseen by European parent company officials - to take advantage of them by acts inconsistent with international norms. The pattern that emerges in the examples presented here suggests inadequate due diligence and internal performance controls to prevent and correct US management …