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Articles 31 - 60 of 190
Full-Text Articles in Insurance
Strategic Audit Of Optum, Connor Crow
Strategic Audit Of Optum, Connor Crow
Honors Program: Senior Projects (Public)
Optum is a large American-based pharmacy benefit manager, healthcare consultant, healthcare delivery service, and business analytics corporation that has dominated the industry with sister-company UnitedHealthcare underneath the umbrella UnitedHealthGroup. This report seeks to understand through internal and external analyses how Optum’s business model and strategies have allowed them to gain and sustain competitive advantages in the everchanging, volatile environment of healthcare. Specific tools used to highlight this include Porter’s Five Forces, PESTEL, and SWOT analyses. Additionally, strategic recommendations are given for Optum’s next steps.
Three Essays On Health Economics And Policy Evaluation, Shishir Shakya
Three Essays On Health Economics And Policy Evaluation, Shishir Shakya
Graduate Theses, Dissertations, and Problem Reports (ETD)
This dissertation consists of three essays on the U.S. Health care policy. Each paragraph below refers to the three abstracts for the three chapters in this dissertation, respectively. I provide quantitative evidence on how much Prescription Drug Monitoring Programs (PDMPs) affects the retail opioid prescribing behaviors. Using the American Community Survey (ACS), I retrieve county-level high dimensional panel data set from 2010 to 2017. I employ three separate identification strategies: difference-in-difference, double selection post-LASSO, and spatial difference-in-difference. I compare how the retail opioid prescribing behaviors of counties, that are mandatory for prescribers to check the PDMP before prescribing controlled substances …
Improving Vix Futures Forecasts Using Machine Learning Methods, James Hosker, Slobodan Djurdjevic, Hieu Nguyen, Robert Slater
Improving Vix Futures Forecasts Using Machine Learning Methods, James Hosker, Slobodan Djurdjevic, Hieu Nguyen, Robert Slater
SMU Data Science Review
The problem of forecasting market volatility is a difficult task for most fund managers. Volatility forecasts are used for risk management, alpha (risk) trading, and the reduction of trading friction. Improving the forecasts of future market volatility assists fund managers in adding or reducing risk in their portfolios as well as in increasing hedges to protect their portfolios in anticipation of a market sell-off event. Our analysis compares three existing financial models that forecast future market volatility using the Chicago Board Options Exchange Volatility Index (VIX) to six machine/deep learning supervised regression methods. This analysis determines which models provide best …
Penatalaksanaan Okupasi Terapi Dalamaktivitas Menggunakan Beha Dengan Konsep Bobath Pada Pasien Stroke Hemiparesis Sinistra Di Klinik Sasana Husada, Hidayati, E. R. N, Arum Pratiwi, Rita Aliya
Penatalaksanaan Okupasi Terapi Dalamaktivitas Menggunakan Beha Dengan Konsep Bobath Pada Pasien Stroke Hemiparesis Sinistra Di Klinik Sasana Husada, Hidayati, E. R. N, Arum Pratiwi, Rita Aliya
Jurnal Vokasi Indonesia
Stroke is brain attack due to vascular injury that can damage the brain permanently because of neurologist disorder. The purpose of this intervention is to improve patient's ability to wear bras according to Occupation Therapy's view. The method that will be used to improve the patient ability who suffer from function disorder, movement, and control due to the lesion in the central nerve system is Bobath Concept. By giving eight times intervention, it can be seen that there is improvement postural control and less pain in the shoulder area when it moved. The result of this shows that there is …
Evolution Of Insurance: A Telematics-Based Personal Auto Insurance Study, Yuanjing Yao
Evolution Of Insurance: A Telematics-Based Personal Auto Insurance Study, Yuanjing Yao
Honors Scholar Theses
Insurance has been constantly evolving since its inception; nowadays, insurance has become an indispensable part of people’s daily life. Nonetheless, very few individuals understand the mechanism behind their insurance coverage. This paper focuses on the evolution of personal auto insurances. The first part of the paper summarizes traditional pricing techniques for personal auto insurance and discusses their deficiencies. The second part of the paper introduces telematics insurance, an innovative form of auto insurance. This new kind of insurance integrates telematics as well as other technologies in the premium calculation process. The study proceeds to evaluate the pros and cons of …
Splitting The Bill: Estimating Personal Consumption In Case Of Wrongful Death, Kathleen Ellis, David I. Rosenbaum
Splitting The Bill: Estimating Personal Consumption In Case Of Wrongful Death, Kathleen Ellis, David I. Rosenbaum
UCARE: Research Products
In cases of wrongful death, the decedent’s survivors may sue alleged responsible parties for lost financial support. Forensic experts estimate a deceased individual’s personal consumption rate in order to separate the portion of the decedent’s income spent on him- or herself from the amount available as financial support for dependents. This paper enhances the prevailing estimation process by regressing consumption rates over individual households surveyed by the United States Bureau of Labor Statistics in its annual Consumer Expenditure Survey. We contend that this method improves the precision of estimates by accounting for the inherent heterogeneity in consumption among households with …
Pandangan Lulusan Prodi Manajemen Informasi Dan Dokumen Programpendidikan Vokasi Ui Terhadap Pekerjaan Di Bidang Perpustakaan Dan Kearsipan, Dyah Safitri
Jurnal Vokasi Indonesia
The need for human resources with expertise in managing information is needed. As the amount of arsiparist power with the need for power is far from balanced. The need for librarians is also very high in managing information. The purpose of this research is to know the views of graduates of the 2014 MID program that graduated in 2017 to the profession they will undergo. The study used the online survey method of MID student program class of 2014. The results showed that softskill and hardskill from lecture subject taught to them felt will support their profession forward. From the …
Transforming The Insurance Sector In Nigeriain Using The Fss 2020 Platform, Chris O. Muo
Transforming The Insurance Sector In Nigeriain Using The Fss 2020 Platform, Chris O. Muo
Bullion
The National lnsurance Commission (NAICOM) is the statutory Regulatory body of insurance business created to ensure the effective administration, supervision and regulation of insurance business and regulate transactions between insurers and reinsurers within and outside Nigeria. FSS 2020 Insurance Sector, in collaboration with NAICOM aims to deepen the insurance market; ensure lnsurance credibility and protect policy holders; Embed governance and risk management framework for the lnsurance Companies; Enhance access to finance (financial inclusion) with business development support and new products; and risk-based capitalization of lnsurance Companies.
Kecurangan Dan Perlindungan Konsumen Asuransi, Ketut Sendra
Kecurangan Dan Perlindungan Konsumen Asuransi, Ketut Sendra
Jurnal Vokasi Indonesia
Establishing a national economy that can grow suatainably and stable, requires the financial service sectors conducting its business in a well organized, fair, transparent and accountable manner, and be able to protect the consumer’s and public’s interests. Transparency, fairness, reliability, confidentiality, security of consumer’s data and/or information, fast, simple complaint handling and affordable dispute resolution cost become the principles of consumers protection in the financial services sector. The common motive to conduct an insurance fraud is economical reason, that is for obtaining a financial benefit/advantage. Broadly, a fraud in insurance can be classified into 3 (three) main dimensions: dimension of …
Kepuasan Pengguna Pelayanan Park And Ride Di Dki Jakarta (Studiperbandingan Antara Park And Ride Terminal Ragunan Dan Terminal Kampung Rambutan), Rizki Darmawan, Mohammad Riduansyah
Kepuasan Pengguna Pelayanan Park And Ride Di Dki Jakarta (Studiperbandingan Antara Park And Ride Terminal Ragunan Dan Terminal Kampung Rambutan), Rizki Darmawan, Mohammad Riduansyah
Jurnal Vokasi Indonesia
Park and ride parking facilities support a Transjakarta bus and made for the purpose of attracting the interest of private vehicle users in order to switch to mass transit so as to reduce the use of private vehicles in the city. Satisfaction of the users is a measure of the viability and success of the park and ride which was created and is run by the Jakarta administration. The purpose of this study was to describe the customer satisfaction with park and ride facilities provided by the Jakarta administration as supporting public transportation in Jakarta. This research approach using quantitative …
Investigation Of Intercalation Of Sodium-Montmorillonite With Octadecyl Trimethyl Ammonium Bromide Surfactant, Chandra J. Soegijono. B
Investigation Of Intercalation Of Sodium-Montmorillonite With Octadecyl Trimethyl Ammonium Bromide Surfactant, Chandra J. Soegijono. B
Jurnal Vokasi Indonesia
Sodium-montmorillonite (Na+-MMT) was intercalation modified with octadecyl trimethyl ammonium bromide (OTAB) in aqueous suspension via an ion exchange mechanism. Fourier transform infrared spectroscopy (FTIR) study indicates that OTAB is successfully intercalated into Na+-MMT layers and/or adsorbed on the surface of Na+-MMT. X-ray diffraction (XRD) analysis revealed that the interlayer spacing of the Na+-MMT was extended with the content of OTAB increasing, and the maximum spacing can reach about 3.80 nm. Results of scanning electron microscopy (SEM) analysis reveals the morphologies change from spherical-like particles to high-aspect ratio flakes after modification. Different configurations of OTA+ chains within MMT interlayer are proposed …
Analysis Of Iodine Content In Table Salt, Eka Ratri Noor Wulandari, Novita Rosyida
Analysis Of Iodine Content In Table Salt, Eka Ratri Noor Wulandari, Novita Rosyida
Jurnal Vokasi Indonesia
Iodine is an essential nutrient for the human body. It is required by the thyroid gland for producing the thyroxine hormone. Human body lacks the ability to self-produce iodine. Some sources of iodine in food such as seafood, milk, egg, fruits, and vegetables can be consumed to fulfill the daily needs. Table salt is one of the sources of iodine that is routinely consumed. According to SNI No. 3556:2010, table salt must be fortified with 30–80 ppm of potassium iodate. Lack of iodine intake results in a disorder known as the iodine deficiency disorder, which is generally manifested as mumps. …
Traditional Medicinal Plants As An Element Of Thematic Garden Landscapeat Sman 1 Pondidaha, Konawe Selatan, Sulawesi Tenggara, Arman Faslih, Ainussalbi Al Ikhsan, Agung Yodha M, Wahyuni Wahyuni
Traditional Medicinal Plants As An Element Of Thematic Garden Landscapeat Sman 1 Pondidaha, Konawe Selatan, Sulawesi Tenggara, Arman Faslih, Ainussalbi Al Ikhsan, Agung Yodha M, Wahyuni Wahyuni
Jurnal Vokasi Indonesia
Knowledge of traditional medicinal plants among teenagers are quite low, that caused by the information is very limited as well as the difficulty of obtaining real-life examples of traditional medicinal plants. Those inspired us to cooperate with SMAN 1 Pondidaha District Konawe (Sulawesi Tenggara) in an effort to provide solutions to these problems. SMAN 1 Pondidaha has vacant land large enough. Through IbM program (Ipteks bagi Masyarakat, science and technology for the People) Ministry or Research and Technology and Higher Education, we made thematic landscape in SMAN 1 Pondidaha locations using traditional medicinal plants as fillers garden or park. The …
Tinjauan Atas Asas Keadilan Dan Kemudahan Administrasi Pajak Dalampengenaan Pajak Penghasilan Final 1% Terhadap Wajib Pajak Umkm, Fitria Arianty
Tinjauan Atas Asas Keadilan Dan Kemudahan Administrasi Pajak Dalampengenaan Pajak Penghasilan Final 1% Terhadap Wajib Pajak Umkm, Fitria Arianty
Jurnal Vokasi Indonesia
The purpose of Final Tax Policy for SMEs is to increase tax revenue from the SMEs sector, which is classified as an underground economy activities because of their economy activity is not detected by conventional tax collection system. The application of this Final Tax Policy emphasizes The Principle Ease of Tax Administration ignoring The Principle of Equity, so that SMEs are included in the database Taxpayers Directorate General of Taxation, to then be able to carry out their tax liability. The research method is descriptive qualitative approach. The data obtained are primary and secondary data that can be used as …
Industrial-Based Learning (Ibl): Promoting Excellent On Polytechnics And Vocational Higher Education, Ismet P. Ilyas, Transimissia Semiawan
Industrial-Based Learning (Ibl): Promoting Excellent On Polytechnics And Vocational Higher Education, Ismet P. Ilyas, Transimissia Semiawan
Jurnal Vokasi Indonesia
The industrial sector plays an important role in the national and global economy. A significant global change has shaped many industries recently: That is, industrial operation modes have shifted from local to global markets. Digital business and the implementation of extended enterprise are becoming a new playground and have become strategies for survival. Based on this, we find that more practical and business-oriented education (polytechnics and vocational higher education (PVHE), specifically) is actively participating and playing an important role in industrializing the nation. The current and future competitiveness of national industry depends on highly educated and motivated professionals, as their …
Tata Kelola Dan Metode Promosi Industri Perbankandalam Meningkatkan Pemahaman Literasi Keuangan Nasabah, Deni Danial Kesa
Tata Kelola Dan Metode Promosi Industri Perbankandalam Meningkatkan Pemahaman Literasi Keuangan Nasabah, Deni Danial Kesa
Jurnal Vokasi Indonesia
A public company is in need of good corporate governance (GCG) and the right marketing strategy. This will affect the image of a company in attracting potential investors. Promotion methods and conditions of a bank will affect the height of low levels of financial literacy clients. When the portfolio shows that they are at risk of making errors of financial decision makers, customers tend to use the service at relatively liquid bank in consultation with adequate information services. Financial literacy services ease the burden on customers in choosing what the decisions related to the assets of its assets (Hackethal et …
Pola Konsumen Dalam Mengakses Website (Traffic Sources) Rumah Sakit Di Depok, Yuli Prapancha Satar, Nur Arini Batubara Vera
Pola Konsumen Dalam Mengakses Website (Traffic Sources) Rumah Sakit Di Depok, Yuli Prapancha Satar, Nur Arini Batubara Vera
Jurnal Vokasi Indonesia
Marketing is a company’s active effort of to introduce the company and their products to its consumers. The rapid growth of technology, especially internet, encourage the use of the website in marketing field. Website complements in conventional marketing such as TV, radio, newspapers, magazines, electronic media, banners, billboards, personal relationships, etc. There are six ways for consumers to access company’s website, typing website address directly, through a link on another website, using through search engine, through social link, via email link received by consumers, and through an advertising link viewed by consumers. This study aims to determine patterns or compositions …
Analisis Penerapan Sistem Informasi Akuntansi Diuniversitas : Studi Kasus Pada Universitas Indonesia, Arthaingan H. Mutiha, Marsdenia Marsdenia, Andhita Yukihana
Analisis Penerapan Sistem Informasi Akuntansi Diuniversitas : Studi Kasus Pada Universitas Indonesia, Arthaingan H. Mutiha, Marsdenia Marsdenia, Andhita Yukihana
Jurnal Vokasi Indonesia
The purpose of this study is to examine information system success of Accounting Information System based on individual performance and its impact to user satisfaction. The model used in this study is the modified IS Success Model of DeLone and McLean. The study uses primary data and data collection techniques using questionaires distributed to employee of Finance Directorate of University of Indonesia. This study used SEM approach, while analysis used LISREL software. The results showed that system quality and information quality significantly affects the individual performance while the service quality does not affect individual performance. On the other hand, the …
Analisis Pengaruh Penerapan Sistem Informasi Akuntansi Terhadap Pengukuran Kinerja Umkm Di Wilayah Depok, Titis Wahyuni, Marsdenia Marsdenia, Istiadi Soenarto
Analisis Pengaruh Penerapan Sistem Informasi Akuntansi Terhadap Pengukuran Kinerja Umkm Di Wilayah Depok, Titis Wahyuni, Marsdenia Marsdenia, Istiadi Soenarto
Jurnal Vokasi Indonesia
The purpose of this study is to examine the effect of application accounting information system on SMEs performance measurement in Depok region. The number of samples taken were 30 SMEs using purposive sampling method with the critreria listed in the official city of Depok. The data was collected using questionnaires distributed to respondents and the analysis technique used in this research is logistic regression to determine whether there is any effect on the application of accounting information systems for the decrease or increase the performance of SMEs. The results of this study based on the analyses conducted found that the …
Implikasi Komponen Perubahan Pajak Dalam Labaterhadap Persistensi Dan Peramalan Studi Terhadap Perusahaan Yang Terdaftar Di Bei Periode 2010-2013, Dewi Kartika Sari, Birawani Dwi Anggraeni, Sandra Aulia
Implikasi Komponen Perubahan Pajak Dalam Labaterhadap Persistensi Dan Peramalan Studi Terhadap Perusahaan Yang Terdaftar Di Bei Periode 2010-2013, Dewi Kartika Sari, Birawani Dwi Anggraeni, Sandra Aulia
Jurnal Vokasi Indonesia
This research aims to determine the implications of the tax change component in the income tax to the persistence and forecasting of future earnings, and also comparing the effect of tax changes component in initial earning with the tax change component in revised earnings, in order to know which are more persistent. Using all companies listed in Indonesia Stock Exchange during the year 2010-2013 as the samples, this research showed that the tax change component in income tax empirically proven to have a persistent effect on future earnings. And compared with tax change component in initial earnings, value of tax …
Faktor-Faktor Yang Mempengaruhi Keberhasilanimplementasi Standar Akuntansi Pemerintahanberbasis Akrual : Sebuah Studi Empiris Pada Pemerintahan Kota Bogor, Marsdenia Marsdenia, Mutiha Arthaingan H
Faktor-Faktor Yang Mempengaruhi Keberhasilanimplementasi Standar Akuntansi Pemerintahanberbasis Akrual : Sebuah Studi Empiris Pada Pemerintahan Kota Bogor, Marsdenia Marsdenia, Mutiha Arthaingan H
Jurnal Vokasi Indonesia
This research has objective to examine if factors Commitment to Organization, Human Resourses, Communication and Infrastructure influence the success of implemention of accrual basis in preparing local Government financial statement. This is a quantitative approach research which is used questionnaires to respondent research by using linier regression equation for analysis. The result is, only factors commitment and communication influenced the success of implementation process of accrual basis and factors human resources and infrastructure did not influenced the success of implementation.
Ujian On Line Dalam E-Learning: Perbandingan Ujianonline (Computer Based) Terhadap Ujian Tradisional (Paper Based), Heri Yuliyanto, Titis Wahyuni, Yulius Eka Agung Seputra
Ujian On Line Dalam E-Learning: Perbandingan Ujianonline (Computer Based) Terhadap Ujian Tradisional (Paper Based), Heri Yuliyanto, Titis Wahyuni, Yulius Eka Agung Seputra
Jurnal Vokasi Indonesia
Spreading the uneven quality education in Indonesia is a national educational problems to be solved. Implementation of quality education largely implemented in Java, in the case of Indonesian citizens spread all over Indonesia, from Sabang to Merauke. All citizens of the Indondesia want to receive a quality education that is easily accessible at reasonable costs. One solution that can be used to solve the problem is e-learning. However, many factors must be considered in the process of long-distance pembejaran known as elearning, one of which is the process of evaluating learning outcomes. This article discusses the process of evaluation of …
Analisis Kinerja Keuangan Pemerintah Daerahkota Bogor Tahun Anggaran 2010 -2014, Arthaingan H. Mutiha
Analisis Kinerja Keuangan Pemerintah Daerahkota Bogor Tahun Anggaran 2010 -2014, Arthaingan H. Mutiha
Jurnal Vokasi Indonesia
This study aimed to analyze the financial performance of the City Government of Bogor for the period of 2010 - 2014. The financial performance analysis is performed using ratio analysis such as the degree of decentralization, the ratio of financial independence, ratio of revenue effectiveness, the ratio of direct expenditure compared to total expenditure, the ratio of indirect expenditure compared to total expenditures, and growth ratios. The research concluded that the the ratio of financial independence of City Government of Bogor has a consultatif relation, on the other hand, City Government of Bogor is highly effective in fulfilling its target …
Pengaruh Intrinsic Motivation Dan Innovationculture Terhadap Knowledge Tranfer Mahasiswa Dalam Pelaksanaan Magang, Erwin Harinurdin
Pengaruh Intrinsic Motivation Dan Innovationculture Terhadap Knowledge Tranfer Mahasiswa Dalam Pelaksanaan Magang, Erwin Harinurdin
Jurnal Vokasi Indonesia
There are two factors that encourage employees motivated in the work, which is intrinsic factor (motivator factors) and extrinsic (hygiene factors) (Herzberg, 1966) The purpose of this study was to determine whether the student intern intrinsic motivation has a positive effect on knowledge transfer, and for determine whether the innovative culture the organization has a positive effect on knowledge transfer student interns as well as to determine whether the innovative culture the organization has a positive influence on the intrinsic motivation of students internship. Berdasaskan test results using SEM known that intrinsic motivation is not proven to have influence postitif …
Membangun Kapabilitas Dan Strategi Keberlanjutanuntuk Meningkatkan Keunggulan Bersaing Pariwisata Bahari Indonesia, Diaz Pranita
Membangun Kapabilitas Dan Strategi Keberlanjutanuntuk Meningkatkan Keunggulan Bersaing Pariwisata Bahari Indonesia, Diaz Pranita
Jurnal Vokasi Indonesia
As the largest archipelago in the world that lies across the equator and important trade lanes of the world, the Indonesian marine tourism potential is enormous, both in terms of natural and cultural wealth. The government's commitment to build a nautical expected to contribute to the development of nautical tourism. This study proposes sustainability (sustainability) as a strategic capability that needs to be owned tourism destination to be ahead of the competition as well as how to apply the concepts of sustainability in business srategi maritime tourism destination so that sustainability can be the identity and spirit together and become …
Pengaruh Tingkat Literasi Keuangan Pemilik Usahaterhadap Pengeloaan Keuangan. Studi Kasus : Umkm Depok, Birawani Dwi Anggraeni
Pengaruh Tingkat Literasi Keuangan Pemilik Usahaterhadap Pengeloaan Keuangan. Studi Kasus : Umkm Depok, Birawani Dwi Anggraeni
Jurnal Vokasi Indonesia
Financial literacy affects a person's way of thinking on the financial condition and influence strategic decisions in terms of finances and better management for business owners. This study uses secondary data as study materials which will be given to the micro level that businesses with a turnover of up to 300M per year in which the segment in general do not have good financial records to then be used as financial statements. In a study using 12 samples of SMEs in the area of Depok randomly selected. This study uses processed using descriptive statistics as well as the weighting at …
Pengaruh Gaya Kepemimpinan Terhadap Komitmenorganisasi Karyawan Ukm Di Wilayah Depok Jawa Barat, Dede Suryanto, Wulan Prihatiningsih
Pengaruh Gaya Kepemimpinan Terhadap Komitmenorganisasi Karyawan Ukm Di Wilayah Depok Jawa Barat, Dede Suryanto, Wulan Prihatiningsih
Jurnal Vokasi Indonesia
Organizational commitment is a psychological state that characterizes employee relationship with the organization. It has implication for the decision to continue membership in the organization. Employee with high commitment is a valuable asset in operating the company in order to maintain Company’s sustainability. This research proposes that organizational commitment is influenced by leadership style. The hypothesis is tested using data obtained from 60 respondents who work in Small and Medium enterprises in Depok. The results shows that transformational leadership style affects positively on affective commitment but it doesn’t affect normative commitment. Besides that, transactional leadership style doesn’t affect continuance commitment, …
Analisis Kualitas Pelayanan Sub Bagian Akademik (Sba Program Vokasi Universitas Indonesia, Sancoko Sancoko, Mohammad Riduansyah, Wahyu Nofiantoro
Analisis Kualitas Pelayanan Sub Bagian Akademik (Sba Program Vokasi Universitas Indonesia, Sancoko Sancoko, Mohammad Riduansyah, Wahyu Nofiantoro
Jurnal Vokasi Indonesia
Measurement tools service quality is using Serv Quality Method. In this study, we tried to see different gap between students' perceptions of employee performance with the level of interest/expectations of students to an existing service using five indicators Serv Quality. Aspects studied is, reliability aspects, responsiveness aspect, assurance Aspects, empathy aspects, and the tangibles aspects. SBA research object because they become the frontline in shaping the image of the ministry in Program vocational UI. The method used in this research is descriptive analysis method with quantitative approach., ie research that describes a data collection on the observations that have been …
Pemetaan Profil Pasien/Klien Rumah Sakit Umumdaerah (Rsud) Kota X Menggunakan Net Promoter Score, Elsa Roselina
Pemetaan Profil Pasien/Klien Rumah Sakit Umumdaerah (Rsud) Kota X Menggunakan Net Promoter Score, Elsa Roselina
Jurnal Vokasi Indonesia
Regional General Hospital City X is the only government-owned hospitals of city X, had some vision including provide excellent service quality plenary to the whole society. Net Promoter Score (NPS) is a tool and concept of customer satisfaction, which through NPS companies can see their performance according to the customer's perspective. This study aimed to obtain consumer profiles and identify strengths and weaknesses in the service of the Regional General Hospital City X based on the perception of consumers. This study used a quantitative approach with survey method. Data captured in one shoot measurement from August until September 2015. Instruments …
Evaluasi Spt Tahunan Elektronik, Elsie Sylviana Kasim, Titin Fachriah Nur
Evaluasi Spt Tahunan Elektronik, Elsie Sylviana Kasim, Titin Fachriah Nur
Jurnal Vokasi Indonesia
Evaluation of services of Electronic Annual Tax Return is conducted to determine the quality of services of Electronic Annual Tax Return. This is done by using the five Service Quality (SERVQUAL) dimensions which are tangibles, realibility, responsiveness, assurance and empathy. The result of the research and analysis of Evaluation of services of Electronic Annual Tax Return concluded that Taxpayers are satisfied with the quality of Electronic Annual Tax Return. Advices given to the djponline.pajak.go.id websites is it should be more attentive to the needs of the Taxpayers. Djponline.pajak.go.id websites should not only pay attention to the functions but also increased …