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2000

Employee training

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Analysis Of Training Needs For Employees Of International Five-Star Hotels In Taipei, Taiwan, Shu-Hsiao Tsen Aug 2000

Analysis Of Training Needs For Employees Of International Five-Star Hotels In Taipei, Taiwan, Shu-Hsiao Tsen

International Vocational Education and Training Association (IVETA) Conference

The main purpose of this study is to explore the training demands of the employees working at the international five-star hotel in Taipei. The study is based on the questionnaire to those who work at four Taipei’s international hotels and their departments, such as Front Desk Department, Food & Beverage Department and Room Department, are frequently interactive with their customers.