Training and Development Commons^™

Enhancing Inclusion: Neurodiversity In The Workplace, Micah Cox

Dissertations, Theses, and Projects

Neurodiverse individuals have long been viewed negatively, particularly in the workplace. Many recruiters or hiring managers have never considered the benefits that hiring a neurodiverse candidate could bring to their organization, rather looking at the additional costs of accommodation. The results of analyzing several case studies show that companies who incorporate neurodiverse candidates into their labor pool have seen increased productivity, creativity, process innovation, and cost reductions. This paper reviews several case studies combined with data obtained from interviews with a neurodiverse individual and a direct support care professional to develop a list of methods to be used in the …

Recruiting Gen Z: An Emerging Talent Internship Thesis At Petsmart, Emma Jewell Symancyk

Marketing Undergraduate Honors Theses

During the summer of 2021, I served as the Emerging Talent intern in Human Resources for PetSmart. While this internship was virtual, PetSmart is the largest pet retailer and is headquartered in Phoenix Arizona. I served as the Human Resources intern in Emerging Talent. The Emerging Talent team is responsible for recruiting and developing the future talent of PetSmart through identifying diverse top-caliber talent and positioning the organization as an employer of choice. Over the summer, I was tasked with developing a campus ambassador program for talent acquisition to increase diversity in the variety of roles and programs that Emerging …

Help Or Hindrance: How Social Media Affects The Selection And Hiring Processes Of Businesses, Alexandra Krska

Management Undergraduate Honors Theses

Continually, young people have been advised to be conscientious of the imagery they put on social media regarding their personal lives in preparation for employment selection. However, the use of social media in the selection process may cause Human Resource professionals to have inadvertent biases toward candidates among other moral and ethical issues. Through extensive research of the thoughts and actions of a plethora of different corporate professionals, I will analyze whether using social media as a tool in the selection process authentically produces positive unbiased results, or whether social media poses more ethical issues. With the hopes to create …

The Impact Of Emotional Intelligence On The Leadership Of Chief Human Resources Officers In The California Community Colleges System, Tonya Davis

Dissertations

Purpose: The purpose of this phenomenological study was to describe the perceptions of chief human resources officers (CHROs) in the California Community Colleges System regarding the impact of emotional intelligence (EI) on their leadership in four areas: self- awareness, self-management, social awareness, and relationship management.

Methodology: This qualitative phenomenological study described the lived experiences of CHROs as those experiences relate to the impact of EI on their leadership. A random sample was selected from the target population of 24 CHROs located in the Central and Southern Regions of California. The instrumentation used in the study was semistructured interview questions adapted …

A Phenomenological Study On How Exemplary Community College Chief Human Resource Officers Lead From The Heart To Accomplish Extraordinary Results, Angela Love

Dissertations

Purpose: The purpose of this phenomenological study is to describe how exemplary community college chief human resource officers lead from the heart using Crowley’s (2011) four principles (building a highly engaged team, connecting on a personal level, maximizing employee potential, and valuing and honoring achievements) to accomplish extraordinary results in their organizations.

Methodology: This qualitative study used a phenomenological method to describe how eight exemplary community college chief human resource officers lead from the heart using Crowley’s (2011) four principles (building a highly engaged team, connecting on a personal level, maximizing employee potential, and valuing and honoring achievements) to accomplish …

Employee Engagement As A Shared Responsibility: A Study Of Engagement Strategies Employed By Legal Assistants, Thomas A. Steele

Graduate Theses and Dissertations

The purpose of this study was to identify strategies used by legal assistants to engage, stay engaged, and reengage, when appropriate, in their work, in particular when common organizational efforts fall short or do not exist. Constructivism and job demands-resources (JD-R) were the primary frameworks for understanding and analyzing the phenomenon of developing engagement strategies.

Qualitative data were drawn through semi-structured interviews with 16 legal assistants. The interviews were recorded and transcribed. Trustworthiness and validity were enhanced by using multiple respondents and allowing each to review the transcripts for accuracy, fairness, and clarity. The transcriptions were then analyzed for themes. …

Improving The Employee Transfer Experience Within An Organization, Andrew Fockler

The Dissertation in Practice at Western University

This Organizational Improvement Plan examines how to improve an employee’s experience when transferring between departments within an organization. This Organizational Improvement Plan includes a historical review of a Canadian retail organization. Based on this historical review, I identify gaps between current and future visions to show where problems with existing training and development practices need to be resolved to reduce front-line employee turnover within an organization. The strategies within this paper support leaders through LEAD: Listen, Explore, Act and Develop, Change Management Model. The LEAD Change Management Model is an adaptation of Cawsey, Deszca, and Ingols’ (2016) Change Path Model, …

The Changing Nature Of Work, Leadership, And Organizational Culture In Future Ready Organizations, Saloni Dhir

CMC Senior Theses

Abstract

The relationship between individual and organizational performance is a key challenge for leaders in modern organizations, especially with the current disruption in technology and innovation. This thesis is a literature review and compilation of the relevant empirical evidence on various processes of industrial groups and organizational characteristics such as the changing nature of work, leadership, and company culture in detail. I investigate the complex challenges that millennials and organizations are facing in the current VUCA work environment as well as their potential responses to these changes. I map out the evolution of the concept of work and compare changes …

Unconscious Bias During Recruitment Of New Hires-A Comparison Of The General Public And Human Resource Professionals, Diane Ellen Russo

Seton Hall University Dissertations and Theses (ETDs)

Immediate decisions are required in various situations. Judgements are made based on a variety of influences without even realizing it has occurred. Decisions are made within split seconds, and the outcomes are often a result of biases held.

Biases can be positive or negative; they are attitudes or stereotypes that are taught during an early age in life and reinforced over time. It is important to realize how these biases impact decision making and negative judgements placed on others.

Bias begins around the time one has the ability to understand and speak words -- generally at three years old. At …