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The Validity And Reliability Of An Adapted Problem-Solving Inventory (Psi): The Exploration Of Paradoxical Problem-Solving As A Means To Manage Organizational Conflict, Salma A. Hadeed
FIU Electronic Theses and Dissertations
This mixed method research was used to develop and validate an adapted survey that incorporates the paradoxical problem-solving concept under the context of social conflict theory, and to provide employees and employers more creative techniques to manage organizational conflict. One aspect of social conflict theory, problem-solving theory, focused on how individuals respond when confronted with unfamiliar tasks (Newell, Shaw & Simon, 1958a).
A concurrent mixed methods design was used to determine validity and reliability evidence. This study consisted of four phases. Phase one was a qualitative phase that utilized 11 experts, examining for validity evidence of test content. Phase two …