Open Access. Powered by Scholars. Published by Universities.®

Training and Development Commons

Open Access. Powered by Scholars. Published by Universities.®

Articles 1 - 5 of 5

Full-Text Articles in Training and Development

Supervision In A Virtual Workplace, Cynthia Parry Jan 2022

Supervision In A Virtual Workplace, Cynthia Parry

QIC-Takes

Some agencies have increased their use of telework due to office closures, a desire to decrease their carbon footprint, or because of the pandemic. This can add stress on supervisors as they have to manage staff virtually. Remote supervision requires changes in communication (both styles and tools) which can result in staff feeling micromanaged or neglected. Navigating these and other issues have been difficult for many child welfare agencies. The QIC-WD sites, like other child welfare agencies around the country, pivoted to virtual supervision quickly due to the pandemic. Most supervisors were unprepared for managing a virtual workforce and are …


The Effects Of At-Home Remote Work Environments On Human Cognitive Performance And Work Task Performance Based On Current Societal Conditions, Angela Arias May 2021

The Effects Of At-Home Remote Work Environments On Human Cognitive Performance And Work Task Performance Based On Current Societal Conditions, Angela Arias

Doctoral Dissertations and Master's Theses

Home-based remote work systems present a unique set of cognitive performance and work task performance challenges to employees without remote work experience. The COVID-19 pandemic forced companies into transforming their work system structures, and their employee roles, without the preparation or education of the dynamics that surround home-based remote work systems. This thesis benefits the Human Factors community by investigating the effects of at-home remote-based work environments on cognitive performance, and work task performance, of employees who currently work remotely from home. A multimethod approach was employed to carry out this research. A survey was administered to home-based remote employees, …


Telework, Megan Paul Sep 2020

Telework, Megan Paul

Umbrella Summaries

What is telework? Telework is a type of alternative work arrangement in which employees perform some or all of their job duties at an approved location other than their official worksite. Other labels for telework include telecommuting, remote work, mobile work, virtual work, distance work, distributed work, work from/at home, and flexplace, though definitions can vary (e.g., Allen, Golden, & Shockley, 2015). Telework arrangements can be informal and determined through individual agreements or formal, as part of a more structured program. Formal arrangements may be governed by federal or state statute, executive orders, organizational policy, or collective bargaining agreements. The …


Washington Progress Update – Telework In Action, Quality Improvement Center For Workforce Development Apr 2020

Washington Progress Update – Telework In Action, Quality Improvement Center For Workforce Development

Other QIC-WD Products

The vast majority of the U.S. workforce (80%) says they would like to telework at least part-time, according to research by Global Workplace Analytics. Although not all jobs are conducive to telework, the Washington State Department of Children, Youth & Families (DCYF) is working with the QIC-WD to design, implement, and research the impacts of telework as a strategy to support and retain the child welfare workforce. Implementing telework is more complicated than giving staff a laptop and a cell phone and telling them to check in with their supervisor. This post summarizes what actions DCYF is taking to implement …


Washington Selects A Workforce Intervention: Telework, Quality Improvement Center For Workforce Development Jan 2019

Washington Selects A Workforce Intervention: Telework, Quality Improvement Center For Workforce Development

Other QIC-WD Products

The Washington State Department of Children, Youth, and Families (DCYF) will be implementing and testing the effectiveness of telework for child welfare field operations staff and their supervisors. DYCF is a stateadministered system with a total of 3,075 employees. There are approximately 1,600 field operation staff and 260 field operation supervisors that make up the majority of the child welfare workforce in the agency. A comprehensive workforce needs assessment showed a strong desire among employees to be able to work from home or an alternate work site. A telework policy existed but was inconsistently implemented, and the majority of employees …