Diversity, Equity, and Inclusion Commons^™

The Paradoxes Of Mental Health Disclosure In The Workplace: What Employee Voices Reveal About Courage And Organizational Culture, Steve G. Winkel D.B.A.

Annual DBA Scholars Conference

The lived experience of mental health disclosure is deeply paradoxical. Drawing on thematic analysis of qualitative data from 572 U.S. employees with diagnosed mental health conditions — 282 of whom disclosed to a manager or HR professional — this paper presents three central paradoxes: (1) disclosure normalizes experience but does not neutralize vulnerability; (2) the same conversation produces both safety and stigma; and (3) disclosure requires courage, revealing the inadequacy of existing organizational norms. A constructivist grounded theory approach guided the inquiry. Theoretical implications for stigma management theory (Goffman, 1963) and psychological safety research (Edmondson, 1999) and practical implications for …