Human Resources Management Commons^™

Oklahoma Selects And Designs A Selection Intervention, Quality Improvement Center For Workforce Development

Other QIC-WD Products

Oklahoma’s Quality Improvement Center for Workforce Development Steering Committee has decided to refine the selection process for new child welfare workers as part of their ongoing commitment to hiring a dedicated, talented workforce and supporting that workforce in practice with children, youth, and families. The committee spent much of 2018 doing a thorough needs assessment and exploration of their child welfare recruitment and retention challenges. Through this process they recognized that interviewing strategies and hiring decisions are made inconsistently across the state. The team acknowledged that this could result in the selection of individuals who are not the best fit …

Managing Diverse Talent: Best Practices In Sourcing, Attracting, And Retaining Diverse Employees, Joseph Mastrocola

Publications & Research

This paper explores the importance of diversity in the workplace and how to create a more diverse workforce. It explores the competitive advantages associated with employing diverse talent and how that can translate to greater profits. It also looks at best practices in recruiting diverse employees, specifically where to find diverse talent and how to attract it. It also focuses on what efforts should be made to ensure the retention of diverse talent and how to foster an organizational culture that supports diversity and inclusion.

Retaining Millennials: Values-Based Communication Tactics Employers Can Use To Appeal To A Supposed Risk-Adverse Generation, Erica Santillo

UNF Graduate Theses and Dissertations

Millennials are growing within the workforce, but they are becoming difficult to attract and retain for longer than two years at a time. In addition, Millennials have generational-specific values that are different than their predecessors. Identifying and applying these workplace expectations to organizational policies have made it challenging for leaders to appeal to this generation. Millennials desire five aspects from their workplace: work with a purpose, to be their own boss or work for a boss that is a mentor, a collaborative work environment, flexible work schedules, and work-life integration and/or work-life balance. Using a survey research method, this thesis …

Factors That Influence Recruitment And Retention, Colton West, Jessica Ricks, Caroline Strachan, John Iacono, Carly Shay

Williams Honors College, Honors Research Projects

The project is to test and research the main factors that influence recruitment and retention with a focus on the company Sherwin-Williams. Specifically, this paper explores peer-reviewed articles that report on recruitment and retention findings from experts and everyday practitioners within human resources management and the retail industry. Major influences on turnover highlighted in this report include methods of pursuing talent, brand awareness and its effects on recruiting millennials and generation Z, compensation and benefits and their ability to attract and retain talent, and the integral component of job satisfaction and its role in employee and management retention. In addition, …

Exploring Churn And Alignment Between Retention And Occupational Culture As Perceived By Professional Truck Drivers, Catherine M. Cole

Dissertations

Despite advances in logistics software and increased driver pay, the trucking industry continues a historic wave of human capital risks in the form of driver turnover and driver shortages. Previous efforts to understand the phenomenon of driver turnover rely heavily on supply chain, transportation, and logistics based disciplines. The current study provides a human capital ontology towards understanding professional truck driver perceptions. Within the interpretive framework of pragmatism, the study applied a simultaneous ethnographic and phenomenological research design to explore the phenomenon of churn and professional truck driver perceptions of environmental alignment between trucking industry retention strategies and the occupational …

A Strategic Approach To Employee Retention At Nebraska Families Collaborative, Rachel Walters

Capstone Experience: Master of Public Health

Nebraska Families Collaborative (NFC) is a nonprofit organization that supports children and families who are at risk, in eastern Nebraska. They offer a variety of services with the goal of moving children toward safety, permanency and well-being. Organizations such as NFC rely heavily on the commitment of the employees to carry out their mission, as do many other non-profit social service agencies across the country. The overall goal of the project was to identify reasons for high turnover and to identify potential solutions to reduce turnover and increase retention in the workplace at NFC. The main objectives were to analyze …

Examining Generational Differences In The Workplace: Employee Engagement Practices And Their Impact On Retention Of Different Generations Of Human Resources Employees In Higher Education, Lamija Basic

Dissertations

Purpose: The purpose of this quantitative study was to identify the employee engagement practices that Baby Boomer, Generation X, and Millennial human resources (HR) employees in four-year private institutions of higher education (IHEs) in southern California perceive as most important to their retention. The secondary purpose of the study was to determine the similarities and differences between the engagement practices considered most important for retention by Millennial HR employees compared to Baby Boomer and Generation X employees in IHEs.

Methodology: A quantitative descriptive, nonexperimental research design was selected for this study. The population included three generations of HR professionals working …

Exploring The Relationship Of Burnout, Retention, And Tenure Between Full-Time Professors Teaching In A Traditional Brick-And-Mortar Environment And Full-Time Professors Teaching In A Fully Online Environment, Scott Dunbar

Doctoral Dissertations and Projects

The purpose of this study was to examine the effects of educational delivery as it related to burnout in full-time college professors in a Southern California Christian university. The problem addressed was examining the relationship of full-time faculty burnout between two educational delivery methods, traditional brick-and-mortar educational delivery and fully online educational delivery, in a Southern California Christian university. This study was significant as the phenomenon of burnout in relation to brick-and-mortar full-time professors and online full-time professors had yet to be researched in a Southern California Christian university. In addition, burnout in online faculty members had rarely been studied …

Is Leadership The Key To Public Sector Retention In Regional Western Australia? An Exploratory Study, Damian Lambert

Theses: Doctorates and Masters

This research reviewed retention factors affecting the West Australian public sector (WAPS) in regional areas seeking to determine whether a leadership development program (LDP) could provide a strategic HRM solution. Using a mixed methods approach views of 9 leaders and 156 regional WAPS employees provided insights on retention issues and how a LDP might be designed and delivered to regional employees. Despite the attraction and retention factors impacting the WAPS, it was found that a LDP designed specifically for the regions can assist to attract talented staff and to a lesser extent improve retention in the regions.

From Play To Performance: Building An Effective Organization, Jessica N. Selee, Jade Johnson, Jocelyn N. Murray, Anna Samuelson, Jasmine Li, Andrew Lacanienta, Mat D. Duerden, Mark Widmer

Marriott Student Review

Under the Mentored Experience Grant, six students studies the impact that non-work activities (recreation or leisure) have on individual contributors or organization. Some employees refrain from participating in Leisure-at-Work (LAW) due to lack of time or skill, to cliques, to differing preferences, or fear of negative connotations. Employees report that LAW increases productivity, establishes and enriches social interactions, improves communication, attracts and retains employees in a company, and facilitates a culture of engagement, trust, and camaraderie. At the conclusion of our analysis, we identified areas of future research and recommendations for best practice.

Strategies For Increasing Female Navy Officer Retention: Deploying Mothers’ Perspectives, Angela Holcombe Walker

Dissertations

The complexity of the global environment, driven by rapid and profound change, requires a globally dominant fighting force. To adequately protect and defend the security of the United States, the Department of Defense must maintain warfighting superiority through innovation and diversity of thought (SECNAV, 2016; Scoppio, 2012). More than five years have passed since the 2011 Military Leadership Diversity Commission reported to President Obama and members of Congress that “top military leaders are representative neither of the population they serve nor of the forces they lead” (p. xvi). Females are underrepresented among senior military leadership. Increasing the number of female …

Social Media Transformation Of Human Resource Management, Lavita A. Williams

Honors Theses

Social media is rapidly transforming the way individuals interact in the real world day by day in the workforce. This research focuses on how social media effects human resource management (HRM) in areas of recruitment, selection, retention, and termination. Through a SurveyMonkey information was gathered from human resource professionals primarily in the southeastern region and throughout the United States. Human resource managers where asked about the advantages and disadvantages of using social media such as Facebook, LinkedIn, and Twitter in areas of recruitment, selection, and termination. The results, illustrated that there were many advantages when using social media sites in …

Millennials On The Move, But To Where?, Zach Kisor, Shelby Hoge, Ashley Cosher, Bethany Gump, Derek Carson, Kristi Mitchell

Williams Honors College, Honors Research Projects

The following reports discuss the geographical preferences of Millennials in relation to job selection preferences. Our team analyzed the moving trends of Millennials in both Ohio and the United States to determine what factors influence this decision. Collectively, our team concluded that in order to successfully recruit Millennials, companies must offer benefit packages that center around work-life balance. This entails not just highlighting what a job requires technically, but opportunities for leadership development, social activities outside of work, and more. To recruit this upcoming talent, companies need a holistic approach that convinces Millennials that working for their company creates a …

Effects Of Workplace Environment On Recruitment And Retention, Gino Ciarimboli, Madison Frericks, Tyler Riemenschneider, Michael O'Neill

Williams Honors College, Honors Research Projects

Recruitment and retention are affected by numerous factors, including the environment present at a workplace, as well as by the tangible and intangible benefits offered by a company. This research seeks to define numerous discrete elements that can sway a recent college graduate whether to ultimately accept a position offered to them. Identified were three key areas of improvement at the target client, the J.M. Smucker Company, including customizable desk spaces, differentiated departmental designs, and a full-scope health and wellness program. These areas were further recommended within the context of the client's workspace to enhance their recruiting and retention efforts.

Affirmative Action Within The Fire Service: The Background On The Law And Its Effect On The Fire Service And How Fire Department Policies Reflect The Affirmative Action Legislation., Steven Michael Stecher

Online Theses and Dissertations

This research studied ten full time fire departments in the United States to develop a quantitative study showing demographic make-up of the fire department rosters and the citizens in which they serve. Affirmative action has been a polarizing issue since the day the Civil Rights Act of 1964 was signed. Many thoughts and feelings had been researched but no quantitative studies could be found. This study asked three main questions. Are the fire departments being studied meeting the number requirements set forth by the law in relation to equal representation of the community serviced by the department? Are the departments’ …

Transformational Leadership In Nursing: A Pilot Nurse Leader Development Program, Audria G. Denker

Graduate Theses, Dissertations, and Capstones

Current research reveals that staff nurses are routinely placed into front-line leadership roles with little formal preparation. The purpose of this project was the development, implementation, and evaluation of a pilot nurse leader development program for nurse leaders at a small community hospital located in Clarksville, Indiana. This study consisted of a quasi-experimental design, with the intervention consisting of a leadership course delivered to a convenience sample of nurses in managerial positions. Leadership attributes was quantified, both pre/post interventions, through the administration of the Leadership Practices Inventory (LPI), a Likert-scaled survey. The LPI was administered to the nurse leaders, their …

The Impact Of A Freshmen-Year Seminar On Students' Second-Year Retention, Lori Henry Richard

LSU Doctoral Dissertations

This study investigated the impact a freshman-year seminar course, UNIV 101, had on students’ second-year retention. Retention was determined based on a student’s subsequent enrollment at the university, one year after their initial semester. In addition, this study explored the relationship between selected independent variables found in literature and second-year retention. Finally, the study sought to determine if selected variables, completion of UNIV 101, and final letter grade earned by students in UNIV 101 was able to predict the probability of retention. The target population for this study was all first-time freshmen enrolled in a small, public, regional institution in …

Identifying At-Risk Students : A Study Of Freshmen And The Beginning College Survey Of Student Engagement, Amy Ponvelle Hebert

LSU Doctoral Dissertations

This study explored the usefulness of variable measures gained from the Beginning College Survey of Student Engagement (BCSSE) as a way to predict student academic performance and identify potential at-risk students. First-year GPA was used as a measure to determine at-risk status and selected BCSSE variables and institutional data were examined as predictors of student performance. The target population included all first-time freshmen at a small, regional university in the south in the fall 2010, 2011, and 2012. The accessible population for the research questions on BCSSE completion included all students who completed the BCSSE in the given years of …

The Great Regression’S Impact On Construction Training Programs: Multi-Level Analyses Of Recruiting & Retention Concepts, John S. Gaal Edd

Online Journal for Workforce Education and Development

The intent of this practitioner-based research study is to determine if there is a difference in the attitudes of construction industry professionals—at local and international levels—towards various training-related recruiting and retention concepts. In light of the global economic malaise, training programs are being held to higher standards and, thusly, different metrics than in the past. In today’s environment, outcomes-based designs (versus outputs-based) have gained attention from both private and public funders of such training programs. Thusly, programs must adapt to the needs of the industry rather than rely on outdated materials and methods. To this end, a survey was designed …

Workers On Temporary 457 Visas: Challenges They Face When Working In The Western Australian Resources Sector, Susanne T. Bahn, Llandis G. Barratt-Pugh, Ghialy Choy Lee Yap

Research outputs 2013

As a response to the shortage of specialised workers in the Western Australian (WA) resources sector, business has resorted to employing workers on temporary 457 visas. This paper provides an insight into some of the challenges workers on 457 visas reported while working in Australia in a study that collected data in 2012. While the study focussed on costs and benefits of employing workers on 457 visas to business, the migrant worker and the larger Australian community, part of the data included the social and financial costs to these workers. It is this data that is reported in this paper. …

Could On-The-Job Embeddedness Help Bind Fifo Workers To Their Jobs?, Glenda B. Scott, Helen B. Sitlington, Pattanee Susomrith, Alan R. Brown

Research outputs 2013

Fly-In Fly-Out (FIFO) employees in the mining industry in Western Australia have had high levels of turnover, resulting in high costs in recruitment, training and lost production. This research is seeking to understand the reasons for high turnover in this somewhat unusual group of employees. Whilst the research has utilised the more traditional approach to understanding labour turnover, that is that dissatisfaction with job or company and the availability of viable alternatives lead to intention to quit, preliminary results indicate that job embeddedness theory, may provide a better understanding of why FIFO workers choose to stay in their jobs. This …

Impact Of The S.T.R.I.P.E.S. Extended Orientation Program On Student Satisfaction And Retention, Melissa Megan Korduner

LSU Doctoral Dissertations

This study investigated the impact participating in S.T.R.I.P.E.S., an extended orientation program, had on student satisfaction and retention. Student satisfaction was determined through a calculated total score on the College Student Satisfaction Evaluation. Retention was determined based on a student’s enrollment status beginning with their first fall semester and continued to the beginning of their second fall semester. In addition, the study investigated the relationship between student satisfaction and retention. Finally, the study sought to determine if selected variables explained a substantial portion of student satisfaction and contributed to the predictability of retention. The target population was all first time, …

Mentoring Programs: Key Differences In Support For Beginning Teachers, Virginia Fick

Doctoral Dissertations and Projects

This study explored the issue of mentoring and its problems in aiding in the induction of new teachers into various school systems. Such a study is justified because teacher shortages remain a real threat in many areas of this country. The research sought to demonstrate that a mentor program without clear guidelines and accountability may actually damage new teachers. Some of the goals of a mentoring program were considered: the suitability and selection of mentors, the training of mentors, and program evaluation. A review of the literature included such topics as the high cost of attrition, the needs of new …

Managing The Millennials: Employee Retention Strategies For Generation Y, Nicholas W. Thompson

CMC Senior Theses

This paper provides a comprehensive analysis of Millennials' beliefs and attitudes and how that will affect their conception of the employer-employee psychological contract. This analysis should provide a greater understanding of how the childhoods of Millennials have affected their attitudes for life and career aspirations. Further, it explores retention strategies for workplace culture, management style, and growth and advancement.

The Influence Of Budget Allocation By Function On Student Retention Of Public Community Colleges In The Sixteen States In The Southern Region Education Board, Clayton Clendenin Burton

LSU Doctoral Dissertations

Stakeholders of higher education expect a positive return for their investment. One of the measures of success for higher education is persistence; one of the measures of persistence is retention rate. One segment of higher education, community colleges, receives a significant outlay of public resources in terms of government appropriations, student financial aid, and individual investment. This study follows the framework of Ryan (2004) and Gansemer-Topf and Schuh (2006) who successfully created models using the allocation of financial resources to predict graduation and retention rates for four-year colleges. Using data from the U. S. Department of Education’s Integrated Postsecondary Education …

Retention Of Students In A Diploma Nursing Program In The Southern United States, Carol Ann Tingle

LSU Doctoral Dissertations

Registered Nurses comprise the largest group of healthcare professionals in the United States, and forecasts predict a nursing shortage of epic proportions on the horizon. Significant factors include approaching retirement of Baby Boomer RNs, increased demand for care for aging Baby Boomers in the population, approaching retirement of nurse educators, and rejection of qualified applicants secondary to enrollment restrictions in nursing programs. Nursing student attrition further contributes to the pending shortage. Successful retention programs promote best-practice utilization of scarce resources. Understanding student characteristics serves as a basis for effective selection and retention programs. This study described characteristics of nursing students …

Examining Successful Recuritment Strategies Utilized By Volunteer Alumni, James Eric Prudhomme

LSU Doctoral Dissertations

The purpose of this phenomenological qualitative study was to describe the manner in which volunteer alumni recruiters at a flagship institution were able to recruit prospective students both in and out of the formal recruitment setting. Due to the challenges facing Louisiana State University with out-of-state recruitment, volunteer alumni recruiters provide a cost-effective alternative to assist this effort. Findings of this study can be used to expand the current alumni volunteer recruitment effort by providing insight into the strategies that result in success in the recruitment process, all the while encouraging fellow alumni to assist their effort. The methodology for …

Academic Concept Mapping (Acm): A Critical Thinking Tool In Academic Advising For Improving Academic Performance In College Freshmen, Dorothy Burton Nelson

LSU Doctoral Dissertations

The purpose of this study was to explore the affects of an academic advising system, the Academic Concept Mapping (ACM) instrument, on academic performance of first-semester freshmen enrolled in a four year public university in the South, during fall 2006. The California Critical Thinking Disposition Inventory (CCTDI®), a Likert-type instrument, was administered to 258 students enrolled in 12 sections (six treatment, six control) of a freshman seminar class to determine if ACM participation made a difference in scores by group type. As an additional measure, an ACM quiz was administered to all students in the ACM study. Three instructors participated, …

There Is Nothing More Diverse Than "New", Frederick A. Miller, Roger Gans

Communication Faculty Publications - Archive

In the organizational competition for talent, successful retention of newly recruited workers is at least as important as the initial hire. Still, many organizations fail to establish a sense of inclusion for new people in much the same way they often fail to create a sense of inclusion for people of color, women, people with foreign accents, or anyone with obvious differences from the “traditional group.” In most organizations, even those that have embarked on “diversity initiatives,” newly hired people often do not feel welcomed. Consequently, turnover rates in the first two years of employment are seven times greater than …

Differences Between Stayers And Leavers Among Part-Time Workers, Kevin W. Sightler, Janet S. Adams

Faculty Articles

Some 23 million US workers are employed part-time, presenting significant challenges to the practicing manager. Successfully managing turnover has both operational and strategic consequences for an organization. However, very little is known about the turnover of part-time employees. In this exploratory study, a discriminant analysis is presented of biographic characteristics of stayers and leavers among 1,053 part-time hospital employees. Pay, length of employment, management status, race and gender significantly discriminate stayers from leavers. Managerial and research implications are discussed.