Human Resources Management Commons^™

Positive Organizational Leadership: Some Recent Findings In Positive Organizational Scholarship, Lawrence Chan

M.A. in Leadership Studies: Capstone Project Papers

The study of positivity is multifaceted, with roots across psychology, philosophy, and more recently organizational behavior (Csikszentmihalyi, 1997; 2014). This review article highlights the framework from which the study of positivity originates, and then explores positive behaviors in the workplace that have correlated to increases in fulfillment, productivity, engagement, and leadership capacity (Cameron & Dutton, 2003). This essay reveals core components of positive organizational scholarship (POS), notably the interaction of positivity within job demands and job resources, positive employee engagement, and positive deviance, and uncovers some recent findings of these POS components in empirical research and application within human resource …

Compliance Police Or Business Partner? Institutional Complexity And Occupational Tensions In Human Resource Managment, Kurt Sandholtz, Tyler N. Burrows

Faculty Publications

Faced with institutional demands, organizations often create departments whose work is divorced from technical imperatives. This paper examines workers in one such department: Human Resources. Analysis of HR's recent history and evidence from an ethnographic study of HR work highlight the institutional origins of conflict between HR's established "compliance police" role and the "business partner" expectations of line managers. The paper outlines a theory of how organizational responses to institutional complexity contribute to persistent tension in HR and other heteronomous occupations.

Firm-Specific Human Capital Investments As A Signal Of General Value: Revisiting Assumptions About Human Capital And How It Is Managed, Shad S. Morris, Sharon A. Alvarez, Jay B. Barney, Janice C. Molloy

Faculty Publications

Research Summary:

Prior scholarship has assumed that firm-specific and general human capital can be analyzed separately. This paper argues that, in some settings, this is not the case because prior firm-specific human capital investments can be a market signal of an individual’s willingness and ability to make such investments in the future. As such, the willingness and ability to make firm-specific investments is a type of general human capital that links firm-specific and general human capital in important ways. The paper develops theory about these investments, market signals, and value appropriation. Then the paper examines implications for human resource management …

Human Capital In The Human Resource Function: The Positioning And Impact Of The Chief Human Resource Officer, Richard Raymond Smith

Dissertations and Theses Collection (Open Access)

In recent years, interest in human capital as a strategic resource of the firm has created new streams of research oriented on the value of strategic human resource management, high performance work systems, and human capital as resource of the firm for competitive advantage. The Chief Human Resource Officer (CHRO) serves as the steward of human capital of the firm, yet little is known about the nature and impact of this critical role that is charged with building strategic advantage with the human capital resources of the firm. Over the past decade the CHRO has risen to take a prominent …

Human Resources Management, A Dynamic Process Of Supporting An Organisation’S Development., Liam Lenihan

The ITB Journal

Human Resources Management is a situation specific process focused on a strategic corporate approach to people. Given the diversity of people in the work context and the particular time bound events/issues that define an organisation, human resources management provides customised management responses. Every organisation, be it public, private, a service organisation or a manufacturing organisation is at a unique stage in its own development at any point in time. Such uniqueness merits/evokes customised human resources management approaches. A start-up company is very different from a mature organisation, while the profit-making organisation is very different from the voluntary, not-for-profit organisation. All …

Ryanair Holdings, Nicole Blake Tran, Jamie Perkinson, Caron Sinnenberg, Lionel Tarcia, Jeffrey S. Harrison

Robins Case Network

The crass Irish CEO of Ryanair presides over a modern miracle. Ryanair, with its ridiculously low prices and poor reputation for service, has become one of Europe’s largest and most successful airlines. Employees pay for their own training, flights are cancelled if they won’t be full enough to be profitable, and the concept of “no frills” is heartily embraced. However, some new competitors have come on the scene, and Ryanair may be forced to improve its service and reputation to keep up.

Rethinking Cross-Border Talent Management: The Emerging Markets Perspective, Tejpavan Gandhok, Richard Raymond Smith

Research Collection Lee Kong Chian School Of Business

A closer look at the relatively little understood issue of how and why emerging market MNCs manage their senior talent for international growth leads us to question the conventional wisdom on talent management practices.

Working With The Plateaued Employee, Janet Butler Munch

Publications and Research

As supervisors, middle managers may observe employees who have lost interest in their work, have become demotivated, or seem to be in a rut. This phenomenon can happen to even the most productive employees. Managers can help mitigate negative aspects by supporting their librarians, and helping them to make self-enhancing decisions for their continual professional growth and development.

An Investigation Into The Factors That Lead To Career Success In Accounting: Are Great Accountants Born Or Made?, Kelly Cocco

Honors Projects in Accounting

Are great accountants born or made? This paper examines various factors and personality traits which lead to career success in accounting, as perceived by accountants with various levels of earnings and job satisfaction. The current literature indicates that a gap exists between employer expectations of potential employees and the skills and traits that accounting graduates prioritize as most important when they are about to enter the workforce (Muda 2009). This study extends the literature by attempting to identify the traits and characteristics of successful accountants by surveying accounting professionals, who are defined as those who have careers in accounting functions …

Key Hrm Strategies For M&A Integration In The Global Banking Industry: A Comparative Study Of The Usa, Europe And South America, Yongsun Paik, Jennifer S. Belcher

Management Faculty Works

Based on in-depth interviews with over ten major banks and financial corporations in the USA, Europe, and South America, this paper identifies the main reasons for the more effective post-merger integration strategy of European and South American banks than that of their US counterparts. Overall, we found that human resource managers are essential to the M&A integration process in Europe and South America owing to the influence of labour laws in those regions. In particular, substantial differences were noted in the retention strategy and negotiation process regarding compensation between the USA and both European and South American banks.

Are You My Mentor? Informal Mentoring Mutual Identification, Elizabeth T. Welsh, Devasheesh P. Bhave, Kyoung Yong Kim

Research Collection Lee Kong Chian School Of Business

The purpose of this study is to understand the extent to which potential mentors and protégés agree that an informal mentoring relationship exists. Because these relationships are generally tacitly understood, either the mentor or protégé could perceive that there is a mentoring relationship when the other person does not agree. Whether gender affects this is also to be examined. Individuals were asked to identify their mentoring partners. Each report of a partner was then compared to the partner's list to determine whether there was a match (i.e. both reported the relationship as an informal mentoring relationship) or a mismatch (i.e. …

A Study On Workforce Integration In An International Acquisition, Christopher Lussier

Honors Projects in Management

International acquisitions are extremely difficult to maneuver and success is far from guaranteed. Navigating through financial statements is one thing, but trying to link together two or more geographically and culturally diverse workforces is an entirely another thing. This study analyzes fourteen employee interviews from four different companies involved in international acquisitions within the last ten years. It develops a comprehensive comparison of companies looking to partially integrate through hands-off management or fully integrate through synergistic collaboration of workforces. The analysis looks at the actions companies take once the decision is made to grow internationally through mergers and acquisitions in …

Gender & Leadership: Do Human Resource Policies And Practices Affect A Woman’S Ascent In Organizations?, Arielle Langlais

Honors Projects in Management

As more women began assuming leadership roles in organization, researchers established a number of consistencies in the promotion of women into the upper ranks of an organization. Jonsen, Maznevski, and Schneider have taken a look at these differences in their study, “Gender Differences in Leadership: Believing is Seeing.” In this study they examine three ways in which organizations view women and the Human Resource policies and programs that support these views. Based on this and other research, I conducted a study in hopes of assessing the validity and existence of these views as they are evident in Southern New England …

The Employment Relationship, John W. Budd, Devasheesh P. Bhave

Research Collection Lee Kong Chian School Of Business

The employment relationship is the connection between employees and employers through which individuals sell their labor. This might consist of an immigrant day laborer paid by the bushel to pick fruit in the hot sun, a salaried manager who has been working in an air-conditioned office for the same company for 40 years, or innumerable other situations. Irrespective of situation, all employees and employers have fundamental interests they pursue through the employment relationship, all forms of this relationship are mediated by labor markets and states, and each instance of this relationship is governed by some form of a contract, ranging …

International Knowledge Professionals: Contemporary Career Concerns And Implications, Marian Crowley-Henry

Conference papers

This study supplements existing contemporary research on knowledge workers. It takes an interpretivist approach to represent and analyse a new breed and under-researched sub-category of international assignee termed ‘bounded transnationals’ by the author. In the context of this paper these can be simply described as internationally-located knowledge professionals. This sample has committed to living indefinitely in the host country as foreign residents where they are employed under local country contracts of employment. The paper explores how the sample perceives and makes sense of careers in the context of globalisation and change.

Impact Of Behavioral Performance Management In A Korean Application, Fred Luthans, Shanggeun Rhee, Brett C. Luthans, James B. Avey

Department of Management: Faculty Publications

Purpose – The purpose of this study is to examine whether the use of money, social recognition, and feedback have a similar impact on employee performance in the context of a modern Korean broadband internet service firm.

Design/methodology/approach – The study design was a quasi-field experiment (with control group). First, the leaders of this Korean firm were trained in behavioral performance management. Following the steps of organisational behavior modification (O.B. Mod.) they identified, measured, and analyzed critical performance behaviors and then intervened with the following reward incentives: money (n = 38), social recognition and caring attention (n = 41), and …

Small Business Owners: Too Busy To Train?, Elizabeth Walker, Janice Redmond, Beverley Webster, Megan Le Clus

Research outputs pre 2011

Purpose – The reason often cited for the poor relationship between small businesses and their uptake of vocational education and training is that small business owner-managers claim that they are too busy to engage in training or any type of learning activity and that most training is of little value to them. The aim of the research is to examine the relationship between these factors.

Design/methodology/approach – Using qualitative research methods the study collected data of the knowledge, attitudes and needs of small business owner-managers, both before and after participation in a training program.

Findings – This study has indicated …

The International Protean Career: Considerations For Human Resource Management, Marian Crowley-Henry

Conference papers

This paper presents some career patterns from a research undertaking which qualitatively sampled highly educated Western foreign residents in the South of France. In the data collection, their individual career stories were relayed to the researcher from in-depth exploratory interviews. The very personal and individual nature of these careers is underlined in the research findings. The aim of this paper is to share some of the broader findings from the study, which invoke discussion on the wider concerns for career management within the HRM discipline in the future.

Indexing Change In Lis Work: Implications For Recruiting Managers, John Cullen, Allison Kavanagh

Articles

Purpose: This paper reports on three periods of library and information service (LIS) recruitment data collected over a six-year timeframe with the aim of developing a tool for indexing change in the recruitment and labour market for workers in the field. Methodology / Approach: The recruitment data was collected in an Irish context over three distinct 12-month timeframes (1999, 2001-2002 and 2005). The two earlier annual sets of data have already been reported and discussed (the latter in Library Management in 2004a), and the most recent set (2005) is presented here. The data over the three timeframes is compared here, …

Plato Means Business In The Republic: A Human Resource Management Critique Of The Philosopher-King, Anton Karl Kozlovic

Reconstruction: Studies in Contemporary Culture

[First paragraph]

Exploring the interface between 20th century management principles and the classical world is innovative and relatively new, but not unheard of in the recent past. For example, Greg Latemore and Victor Callan (1998) used Homer's The Odyssey to illustrate leadership lessons. Charles Handy (1995) used four Greek gods (i.e., Zeus, Apollo, Athena, Dionysius) as role models to show managers how to run their own businesses more effectively. While conventional histories of management thought routinely examined the ancient world for its insights, contributions and other ideational antecedence that underpinned their discipline (George Jr., 1972). However, the value of this …

Temporal Spans In Talk: Doing Consistency To Construct Fair Organization, Jeanie M. Forray, Jill Woodilla

WCBT Faculty Publications

It is generally understood that time, among its other aspects, is a resource in organizational life. In this paper, we take an interpretive perspective to this notion by considering temporality as a verbal resource in the work of organizing. We introduce the concept of 'temporal span' and discuss the ways in which temporal spans serve to establish consistency as an ongoing attribute of organizational reality. Empirical examples drawn from an ethnomethodological study of human resource managers demonstrate interactions during which these managers invoke temporal spans to construct 'fair organization'. We discuss the use of temporality as a verbal resource with …

Computer Supported Cooperative Work – Issues And Implications For Workers, Organizations And Human Resource Management By Michael D Coovert And Lori Foster Thompson, Sage Publications, 2001., Rajesh Natarajan

IIMB Management Review

No abstract provided.

Human Resource Management In Public Service : Paradoxes, Processes And Problems By Evan M Berman, James Bowman, Jonathan West And Montgomery Van Wart, Sage Publications, 2002., Puneet Arora

IIMB Management Review

No abstract provided.

Competencies: A New Sector, Tony Kiely, Monica Brophy

Articles

Outlines the processes involved in the development of a competency based framework for use by middle managers of three-star Irish hotels within rooms division and the food and beverage department. Secondary research provides an overview of existing generic competency models. Competency models and frameworks have been applied and customised across a broad range of industry sectors. Seeks to address the need for an innovative and fresh approach to HRM within the Irish hotel sector. The primary research is conducted among three-star hotels nation wide, giving equal representation to all regions of Ireland. Job analysis techniques are used as the basis …

Demand Your Piece Of Cake For Personal Growth, Gonesh Shermon

IIMB Management Review

The genesis of this article arises from a series of workshops titled 'Culture Beyond 2000' carried out by the author in a prominent manufacturing company, covering over 200 participants in groups of 25, over a 3-day period for each group. The context was the situation that arose on the induction of relatively new management staff into the new businesses of the company. The participants, mainly engineers and professionally qualified non technical staff averaged between 28 - 35 years. All belonged to the managerial cadre and 75% of the management staff were new to the company and were going into a …

Corporate Caregiver, Dipali Sikand

IIMB Management Review

My career as a Human Resources manager had led me to specialising in HR in the telecom business, first with the Essar group, then with JT Mobiles and the Northern Telecom group in Singapore as a Resourcing Director. I saw that people mainly took time off during office hours to do personal jobs - small jobs like paying their bills or buying tickets. This took up a major chunk of their time and it cost the organisation. I began to realize how vital it was for companies to find new ways of retaining employees and helping them use their office …

Liberalisation And Human Resource Management: Challenges For The Corporations Of Tomorrow: By Arun Monappa And Mahrukh Engineer, New Delhi: Sage Publications, 1999., Sanjib Kumar Hota

IIMB Management Review

The book under review is an attempt to assess the role of human resource management in both public and private sector corporations in coping with liberalisation in India. Through a survey of CEOs and senior professionals in 22 Indian corporations, Monappa and Engineer have assessed the impact of liberalisation and discussed the paradigms and techniques of human resource management for managing the change effectively. They also highlight the need for reframing the worker-management relationship or human resource policies by Indian companies in view of the new HR paradigms. Finally, the authors examine the impact of enabling technology on the organisations …

Oganizational Justice And Human Resource Management; By Robert Folger And Russel Cropanzano, New Delhi: Sage Publications, 1998, R C Sekhar

IIMB Management Review

No abstract provided.

Strategic Approach To Human Resource Management By Y.R.K. Reddy, New Delhi: Wiley Eastern Limited, 1990., S R Bijoor

IIMB Management Review

No abstract provided.

Measuring Managerial Efficiency By Data Development Analysis, Jati K Sengupta

IIMB Management Review

No abstract provided.