Human Resources Management Commons^™

The State Of The Anti-Union Address: A Rhetorical Critique Of Select Service Worker Training Methods, Richard Ries

Electronic Theses and Dissertations

This is an interdisciplinary master's level thesis that explores links among technical writing, training manuals, surveillance, and anti-union rhetoric used with service workers in select American chains and franchises. Brief histories are provided, including those of technical writing, the rise of unions in America, and how technical writing became inextricably linked with labor. A major shift occurred in the 20th century when workers began interacting less with products and more with the public. The research focuses on training manuals, techniques, and rehearsed dialogues of McDonald's, Wal-Mart, Starbucks, Whole Foods, Panera, and Publix, though similar organizations are referenced. Service worker language, …

A Moral Debate: The Responsibility Of Human Resource Professionals In The Implementation Of A Code Of Ethics, Erika Felty

Senior Honors Theses

The overarching idea of this thesis is that human resource professionals have a responsibility to oversee a code of ethics that governs employee behavior within an organization. Although the development and implementation of such a code is a collaborative effort between stakeholders, human resource managers bring value to a code through factors such as training and communication. Initially, one must define ethics and a code of ethics, in order to better understand the creation, management, and implementation of the code. Recent ethical situations in the world today, such as Enron and TI Instruments, establish and exemplify the purpose and overall …

An Ethical Analysis Of The Second Amendment: The Right To Pack Heat At Work, William Martin, Helen Lavan, Yvette Lopez, Charles Naquin, Marsha Katz

College of Business Faculty and Staff Works

We examine the issues concerning the legality and ethicalityof the Second Amendment right to bear arms balanced by the employer’s duty to provide a safe workplace for its employees. Two court rulings highlight this balancing act: McDonald et al. v. City of Chicago et al. and District of Columbia v. Heller. “Stand Your Ground” and “Castle Doctrine” laws in the recent Traven Martin shooting on February 26, 2012 are also applicable. Various ethical frameworks examine the firearms debate by viewing the Second Amendment from three perspectives. These include a pro-gun perspective drawing upon libertarianism and fundamental rights; a moderate gun …

State Uses Financial Incentives To Fund Nursing Home–Initiated Quality Improvement Projects Through Competitive Bidding Process, Leading To Better Care, Valerie Cooke, Greg Arling, T. Lewis, Kathleen Abrahamson, Priscilla Arling, H. Davila, C. Mueller

Scholarship and Professional Work - Business

Authorized in 2006 by the State legislature, Minnesota’s Performance-Based Incentive Program funds nursing home–initiated quality improvement projects for 1 to 3 years through increases of up to 5 percent in the operating per diem rate charged to Medicaid and private-pay residents. Funding decisions are made through a competitive bidding process administered annually by the Department of Human Services, with recommendations from a review committee. Program staff provide support to nursing homes during and after the application process. Nursing homes that do not achieve project-specific performance targets can lose up to 20 percent of the incentive payments. The program has engaged …

Sticky It Workers: Discovering Why Information Technology Professionals Retain Their Employers, Phillip Michael Lewis

Doctor of Business Administration (DBA)

In the current business climate and social technologies expansion era, Information Technology (IT) workers are important organization contributors that connect organizations into today’s data-driven, highly social, and always-on global economy. Thus, organizations need IT workers. Unfortunately, as a class, IT workers have developed a reputation that includes short organization tenures. However, not all IT workers suffer this stigma, some IT workers stick with one organization for a long time. Discovering why these Sticky IT workers retain their employers provides insights and direction for organization leaders and architects to help them shape their organizations into those that IT workers choose to …

Unequal Pay: The Role Of Gender, Kathleen M. Gillespie

Honors Theses and Capstones

No abstract provided.

Undergraduate Perceptions Of The Development Of Team-Working Skills, Denise Jackson, Ruth Sibson, Linda Riebe

Research outputs 2014 to 2021

Purpose: The ability to working effectively with others (WEWO) is critical yet industry continues to lament deficiencies in new graduates. Progress in developing this highly valued skill in undergraduates is impeded by a lack of conceptual clarity and evidence of how best to measure it, and a tendency to adopt an outcomes-focused, rather than process-oriented, approach. This paper aims to investigate undergraduate perceptions of how well a stand-alone employability skill development programme, operating in an Australian Business Faculty, is fostering the WEWO skill set and which pedagogical practices are considered to add most value. Design/methodology/approach: The study examines undergraduate perceptions …

The Use Of Unregulated Staff: Time For Regulation?, Christine M. Duffield, Di E. Twigg, Judith D. Pugh, Gemma Evans, S Dimitrelis, Michael A. Roche

Research outputs 2014 to 2021

Internationally, shortages in the nursing workforce, escalating patient demands, and financial constraints within the health system have led to the growth of unlicensed nursing support workers. Recently, in relation to the largest publicly funded health system (National Health Service), it was reported that extensive substitution of registered nurses with unskilled nursing support workers resulted in inadequate patient care, increased morbidity and mortality rates, and negative nurse outcomes. We argue that it is timely to consider regulation of nursing support workers with their role and scope of practice clearly defined. Further, the addition of these workers in a complementary model of …

Organizational Development Consulting: A Study Of Expert Consultants' Key Strategies, Mona Vosoughi

UNF Graduate Theses and Dissertations

The present study was conducted to capture the collective voice of expert organizational development consultants. Until now, very few studies have been conducted that take into account the collective voices of organizational development consultants. More specifically, the purpose of the present study is to explore and gain a deeper understanding of the approaches expert organizational development consultants use throughout their engagement with their clients in an attempt to add value to and enhance organizational capacity. To understand the process used by this distinct group of leaders, phenomenological qualitative inquiry was the methodology used to conduct this study. Data were collected …

Whites And The Active Representation Of Racial Minority Interests, Maykao Y. Hang

School of Business Student Theses and Dissertations

This study explored personal and organizational factors that contribute to White public administrators actively representing the interests of racial minority minorities. Data collection comprised of 15 semi-structured interviews. The average age was 54, and the length of service was 3-33 years. Subjects were asked about their personal background, what it means to be White, and work experiences in local county government.

Personal factors found were racial consciousness, major life events, and significant relationships with people of color. Organizational factors included a diverse and inclusive work environment, bureaucracy, legal and compliance issues, and supervisor support. Findings included that Whites did not …

The Influence Of Selected Factors On The Science Achievement Of Eighth Grade Students In Louisiana, John Dana Gaspard

LSU Doctoral Dissertations

The primary purpose of this study is to determine the influence of selected demographic and academic factors on the science achievement among middle school students in Louisiana. The dependent variable for this study was Science achievement as measured by the Eighth Grade LEAP Test. The independent variables consisted of selected demographic characteristics and student scores on the ELA, Reading, Mathematics, and Social Studies sections of the Eighth Grade LEAP Test and their subtests. The target population of this study was Eighth Grade students in the public schools of Louisiana who were required to successfully complete the LEAP test in order …

A National System Of Reciprocity In The Fire Service, Bill Hicks

Online Theses and Dissertations

This paper reviews literature from on line, research papers, dissertations, conference proceedings, and monthly periodical sources discussing firefighter certifications to identify the current status of reciprocity in the U.S. Fire Service, as well as the components that make up the necessary steps to achieve a national system of reciprocity for fire service professionals. Accreditation (NFPA, 2011), programs, and agencies (IFSAC, 2012), (ProBoard, 2012) already exists to insure the levels of training set by nationally accepted standards (NFPA, 2013) are being meet by training providers, and are possessed by fire service professional. A model system that the fire service is already …

Identifying The Factors That Influence Conflict Management Behavior Of Human Resource Professionals In The Workplace: An Analysis Of The Relationship Between Personality And Conflict Management Behavior, Gail Joyce Shapiro

Department of Conflict Resolution Studies Theses and Dissertations

Effective conflict management in the workplace can reduce the negative consequences of conflict. These negative outcomes can include low productivity, health-related stress, increased employee turnover, or litigation. A Human Resource (HR) professional can help mitigate these negative outcomes in the workplace when using effective conflict management behavior with employees. However, there is a void in research pertaining to HR professionals’ use of conflict management behavior.

This quantitative, correlational research study examined whether personality has an impact on assertive or cooperative conflict management behavior of HR professionals in the workplace. Statistical testing found a significant relationship between the harmonious, people-person (a …

Impact Of Authentic Leadership On Performance: Role Of Followers’ Positive Psychological Capital And Relational Processes, Hui Wang, Yang Sui, Fred Luthans, Danni Wang, Yanhong Wu

Department of Management: Faculty Publications

Authentic leadership has received considerable attention and research support over the past decade. Now the time has come to refine and better understand how it impacts performance. This study investigates the moderating role followers’ positive psychological capital (PsyCap) and the mediating role that leader–member exchange (LMX) may play in influencing the relationship between authentic leadership and followers’ performance. Specifically, we tested this mediated moderation model with matched data from 794 followers and their immediate leaders. We found that authentic leadership is positively related to LMX and consequently followers’ performance, and to a larger degree, among followers who have low rather …

Meeting The Challenges Of Effective International Hrm: Analysis Of The Antecedents Of Global Mindset, Joana S. P. Story, John E. Barbuto Jr., Fred Luthans, James A. Bovaird

Department of Management: Faculty Publications

The full force of globalization has hit today’s organizations, and it is clear that there are many cultural and human problems. International human resource management (IHRM) is being asked to better understand and develop multinational organizational leaders to meet the challenges. A prominent solution that is receiving increased attention is the construct of global mindset, which has growing rhetoric but little research support. To help fill this need, after first theoretically framing global mindset as made up of one’s cultural intelligence and global business orientation, this study identifies and empirically tests some theory-driven antecedents. Utilizing a diverse sample (N = …

The Role Of Mindfulness And Psychological Capital On The Well-Being Of Leaders, Maree Roche, Jarrod M. Haar, Fred Luthans

Department of Management: Faculty Publications

In today’s highly competitive and extremely complex global economy, organizational leaders at all levels are facing unprecedented challenges. Yet, some seem to be handling the pressure better than others. Utilizing 4 samples of CEOs/presidents/top (n = 205), middle (n = 183), and junior (n = 202) managers, as well as 107 entrepreneurs, using Structural Equation Modeling we tested the direct effect that their level of mindfulness (heightened awareness) and the mediating effect of their psych logical capital (i.e., hope, efficacy, resilience, and optimism) may have on their mental well-being. In all 4 samples, mindfulness was found to be negatively related …

The Interaction Between Learning Styles, Ethics Education, And Ethical Climate, Leanna Lawter, Tuvana Rua, Chun (Grace) Guo

WCBT Faculty Publications

The purpose of this paper is to investigate how learning styles and learning spaces interact to stimulate deep learning. Specifically the paper investigated the interaction of learning styles with ethics education and the ethical climate to influence the likelihood of engaging in ethical behavior.

An Empirical Examination Of The Determinants Of The Us Financial Ceos' Compensation For The Post-Financial Crisis Period, Eunsup Daniel Shim, Jooh Lee

WCBT Faculty Publications

The US financial crisis of 2008 and subsequent Global Financial Crisis were considered by many economists the worst financial crisis since the Great Depression of the 1930s. As a results, Dodd-Frank Act has passed and aims “(1) to promote the financial stability of the United States by improving accountability and transparency in the financial system, to end "too big to fail", (2) to protect the American taxpayer by ending bailouts, (3) to protect consumers from abusive financial services practices, and for other purposes.”*** The enactment of Dodd-Frank Act, in part, intended to significantly influence accountability on executive compensation especially for …

The Curvilinear And Conditional Effects Of Product Line Breadth On Salesperson Performance, Role Stress, And Job Satisfaction, Jeff Johnson, Ravipreet S. Sohi

Department of Marketing: Faculty Publications

The impact of how product line breadth affects a salesperson is unclear in the existing literature. While numerous product lines can provide certain benefits to the salesperson, they may also have a dark side. This research examines the impact of number product lines handled by the salespeople on their performance, role stress, and job satisfaction. Based on role and schema theories, we test a series of curvilinear and conditional effects, using data collected from salespeople across multiple industries. Our analysis indicates non-linear relationships between number of product lines handled by the salesperson and salesperson performance and role stress. Further, these …

An Examination Of Job Analysis: Developing Interdisciplinary Strategies In Human Resource Management Facilitative Of Mitigating Propensities Of Teacher Attrition, Julio Devere

Electronic Theses and Dissertations

Despite repeated attempts by school administrators, policymakers and researchers to diagnose and correct rising occurrences of teacher turnover, there has been little change in the actual efforts to retain teachers in academy organizations. In response, this study was conducted to describe process constraints within the academy organization that are responsible for managing teacher turnover. To provide a description of current teacher retention efforts by school administrators, a survey instrument was administered to school teachers in the State of Florida. The population sample was dispersed throughout the entire state and closely reflected the demographics of Florida school teachers. The survey addressed …

How To Score Situational Judgment Tests: A Theoretical Approach And Empirical Test, Christopher E. Whelpley

Theses and Dissertations

The purpose of this dissertation is to examine how the method used to a score situational judgment test (SJT) affects the validity of the SJT both in the presence of other predictors and as a single predictor of task performance. To this end, I compared the summed score approach of scoring SJTs with item response theory and multivariate items response theory. Using two samples and three sets of analyses, I found that the method used to score SJTs influences the validity of the test and that IRT and MIRT show promise for increasing SJT validity. However, no individual scoring method …

Book Review: New Age Globalization: Meaning And Metaphor By Aqueil Ahmad, Susan H. Jespersen

Journal of Sustainable Social Impact

New Age Globalization examines interdependent and interconnected global society in terms of its structure, including both functional and process characteristics, with an underlying concern for global consciousness resulting in global social change for human welfare. The theoretical framework provides for analysis of history, culture, economics, demographics, political systems, conflicts, knowledge, and religions of regions throughout the world. This is a well-researched book with information on complex topics for the global researcher, corporate planning executive, human resource manager, and educator, among others seeking to understand social and organizational systems in our global world.

The Nature And Influence Of Relationship On Success In A Virtual Work Environment, Carol Locher Ransone

Antioch University Dissertations & Theses

The evolution of technology in the 21st century has led to a greater understanding of the benefits and the challenges of expanding work relationships across geographical boundaries. This expansion has contributed to the development of a global society with over three million employee teleworkers (Global Workplace Analytics and the Telework Research Network, 2013). In spite of the advances in connecting across the globe technologically, the importance of successfully working together in a virtual work environment is grounded in relationships that foster individual growth and group cohesion. The human elements of connectivity are primary to the success of organizations as well …

Understanding Relational Agility: Exploring Constructs Of Relational Leadership Through Story, David M.I. Mclean

Antioch University Dissertations & Theses

Organizational storytelling was used within Tri Fit, a Canadian health promotion and fitness company, to explore relational leadership practices. Through 27 confidential one-on-one interviews and an interview of the four-person leadership team, the research attempted to examine how relational agility, a new leadership construct, exists, how it is defined, and to describe its organizational impacts. Two hundred and forty unique stories were shared through this process, out of which nine storylines emerged. The distillation of these revealed three cultural themes: a culture of relational connection; a culture of nice and a culture that values positivity. Demonstrations of transformational leadership, authentic …

Professional Hurt: The Untold Stories, Ruby Macksine Brown

Antioch University Dissertations & Theses

The purpose of this study is to examine professional hurt across the public services of the Commonwealth Caribbean with a view toward creating what could probably be the first body of knowledge that will offer insights into its nature and relationship with the practice of leadership. The study also sought to explore an understanding of professional hurt that could inform the design of leadership development programs to help develop leaders who can navigate or avoid hurt. I utilized the biographical research approach to access the lived experiences of 20 public sector leaders across 9 independent Commonwealth Caribbean islands. Narrative thematic …

Adult Offender Recidivism Rates: How Effective Is Pre-Release And Vocational Education Programing And What Demographic Factors Contribute To An Offenders Return To Prison, James K. Bueche, Jr.

LSU Doctoral Dissertations

The primary purpose of this study was to determine if the Louisiana Department of Public Safety and Corrections’ 100 hour pre-release program and vocational education had a significant impact on offender recidivism. Additionally, a model of predicating offender recidivism using demographic data was another aspect of the study. Offenders in the study were 404 offenders who completed the pre-release program, 404 offenders who completed vocational education and 808 offenders who composed the control group. All offenders were released from prison in the year of 2010, and if they returned to prison between their release and December 31, 2013, they were …

A Mixed Methods Evaluation Of The Coastal Roots Program, Jenna Lachenaye

LSU Doctoral Dissertations

Few evaluation-based studies of the LSU Coastal Roots™ program have been conducted over the 14-year life of the project. Teacher participant numbers and the scope of the program have grown since its inception, changing the face and shape of the program in each manifestation. A goal free approach to a mixed methods evaluation was employed to meet the exploratory nature of the investigation and to remain open to the myriad of possibilities within the program as it exists today. The exploratory sequential design employed qualitative methods in the early stages of the project through the collection and analysis of interview …

The Impact Of A Freshmen-Year Seminar On Students' Second-Year Retention, Lori Henry Richard

LSU Doctoral Dissertations

This study investigated the impact a freshman-year seminar course, UNIV 101, had on students’ second-year retention. Retention was determined based on a student’s subsequent enrollment at the university, one year after their initial semester. In addition, this study explored the relationship between selected independent variables found in literature and second-year retention. Finally, the study sought to determine if selected variables, completion of UNIV 101, and final letter grade earned by students in UNIV 101 was able to predict the probability of retention. The target population for this study was all first-time freshmen enrolled in a small, public, regional institution in …

Alternative Teacher Certification: The Politics, The Preparation, And The Promise Of A Quality Education, Yasheka Adams

LSU Doctoral Dissertations

Alternative routes to teacher certification have increasingly gained popularity since the early 1980s. This increased attention is due to added focus on teacher quality and quantity. By participating in an alternative certification program, candidates are afforded the opportunity to obtain full teacher certification in an abbreviated time period. Completers of alternative certification programs are tasked with the same responsibilities as traditionally certified teachers. A substantial number of adults are making the decision to transition into the dynamic world of teaching. There are numerous debates regarding the efficacy of alternative pathways. There is a growing body of evidence supporting the belief …

Identifying At-Risk Students : A Study Of Freshmen And The Beginning College Survey Of Student Engagement, Amy Ponvelle Hebert

LSU Doctoral Dissertations

This study explored the usefulness of variable measures gained from the Beginning College Survey of Student Engagement (BCSSE) as a way to predict student academic performance and identify potential at-risk students. First-year GPA was used as a measure to determine at-risk status and selected BCSSE variables and institutional data were examined as predictors of student performance. The target population included all first-time freshmen at a small, regional university in the south in the fall 2010, 2011, and 2012. The accessible population for the research questions on BCSSE completion included all students who completed the BCSSE in the given years of …