Human Resources Management Commons^™

Knowing In Firms: Understanding, Managing And Measuring Knowledge; Edited By Georg Von Krogh, Johan Roos And Dirk Kleine, New Delhi: Sage Publications, 1998, Abhoy K Ojha

IIMB Management Review

No abstract provided.

Application Of The Deming Philosophy To Higher Education, Aaron W. Hughey

Counseling & Student Affairs Faculty Publications

A brief overview of the historical significance of the work of W Edwards Deming, one of the originators of Total Quality Management (TOM), is provided. The essence of the Deming philosophy is that quality must be the pre-eminent consideration in any strategy aimed at long-term success. Within this context, the idea of what constitutes true quality in higher education is discussed followed by an explanation of how Deming's famous '14 points' are as applicable to colleges and universities as they are to business and industry. The author then explains how the '14 points' can be used as a framework for …

Sources Of Work-Family Conflict: A Sino-U.S. Comparison Of The Effects Of Work And Family Demands, Nini Yang, Chao C. Chen, Jaepil Choi, Yimin Zou

Research Collection Lee Kong Chian School Of Business

Given differences in values about work and family time, it is hypothesized that Americans will experience greater family demand, which will have greater impact on work-family conflict, whereas the Chinese will experience greater work demand, which will have the greater impact on work-family conflict. The results of a survey of working men and women in the 2 countries generally support the hypotheses; however, work demand did not differ significantly between the 2 countries and did not have a greater effect than family demand on work-family conflict in China.

Human Resource Management System, Peeie Mohd Hailmeezan

Student Works (2000-2009)

For a developing country like Malaysia, business has been an important aspect to generate the country's economy. As we are moving fast to the electronic and computerized end, electronic commerce has become one of the impacts from the rapidly changing and developing technology. Therefore, in order to keep with the rapidly changing business trends, Human Resources Management System is developed to all employees who prefer auctions online through this system. The Human Resources Management System takes this opportunity to develop a web-based system which provide different approach for data management and provide complete support for all human resources needs with …

Evaluating Employee Performance: Insights From The Churches In Revelation 2-3, Gregory A. Smith

Faculty Publications and Presentations

One of the most significant biblical passages bearing on the issue of evaluation is Revelation 2-3, where the risen Christ assesses the spiritual performance of the churches of Asia. It is the purpose of this article to discuss four principles of evaluation that are clearly visible in Christ’s letters to these churches.

• Effective evaluation is based on accurate information

• Effective evaluation recognizes both positive and negative performance

• Effective evaluation increases awareness of accountability

• Effective evaluation provides incentives for improved performance

Pastors and church administrators would do well to observe these guidelines when assessing their subordinates’ performance.

Reward Contingency, Unemployment, And Functional Turnover, Chuck R. Williams

Scholarship and Professional Work - Business

Based on the valence model of expectancy theory and the Cornell model of job satisfaction, this field study investigated the relationship between reward contingency, unemployment, pay satisfaction, job satisfaction, and functional turnover. The latter of which separates turnover into four categories: poor performing leavers, good performing leavers, poor performing stayers, and good performing stayers. It was conducted with a geographically dispersed sample of sales representatives (i.e., from 25 states and 66 cities), resulting in unemployment rates that ranged from 2 percent to 12 percent. The sales representatives were employed by four companies that paid different combinations of salary and commissions, …

Does The Travel Industry Strive To Serve Its Female Customers? A Closer Look At The Changing Nature Of Female Business Travelers, Laura A. Clark

Seton Hall University Dissertations and Theses (ETDs)

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The Role Of The State In Economic Development : A Case Study Of Johor, Malaysia, Wei Lin Tan

Student Works (2000-2009)

Johor is one of the fastest growing stales in Malaysia. Its strong economic growth is very much to the credit of the state; in one form or another, the government intervened, systematically and through multiple channel to foster development. In relation to this, the study found that the state has not only created a business-friendly environment where the legal and regulatory structure was generally hospitable to private investment. the state has also established clear performance criteria for selective interventions and to monitor performance. In other words, intervention has taken place in disciplined and performance- based criteria. The State has been …

Pengurusan Kualiti Menyeluruh (Tqm) : Sokongan Pengurusan Atasan Berdasarkan Persepsi Kakitangan Di Dewan Bandaraya Kuala Lumpur, Ahmad Shukri Hj. Abdul Aziz

Student Works (2000-2009)

Kajian ini adalah berkenaan dengan Pengurusan Kualiti Menyeluruh (TQM) Konsep dan sistem ini telah diperkenalkan kepada Perkhidmatan Awam Malaysia pada pertengahan tahun 1992. Maka, kini sudah hampir lapan tahun ianya diperkenalkan kepada sektor awam. Kajian ini telah menumpukan kepada elemen Sokongan Pengurusan Atasan iaitu salah satu elemen yang terkandung di dalam TQM. Kajian ini telah dijalankan di Dewan Bandaraya Kuala Lumpur (DBKL). Kajian yang dijalankan adalah untuk melihat tahap Sokongan Pengurusan Atasan dalam amalan Pengurusan Kualiti Menyeluruh. Oleh itu, kajian ini memberi fokus terhadap elemen-elemen yang terdapat di dalam Sokongan Pengurusan Atasan itu sendiri berdasarkan kepada hasil rumusan kajian PKPA …

What Is The Significance Of Online Technology As A Training Tool, Thomas Clifton Peterson

Graduate Research Papers

This paper examines the current directions and future trends of using online sources and activities as a tool for learning. It concentrates on the developmental progress of the most powerful force shaping the evolution of this technology: the Internet. As we enter the 21st Century, online training is becoming the dominant educational technology. The Internet has succeeded in removing the time and space barriers to online multimedia instruction.

Employee Benefits And Labor Markets In Canada And The United States, William T. Alpert Editor, Stephen A. Woodbury Editor

Upjohn Press

Alpert and Woodbury present a comprehensive set of explorations into the impacts that the provision of various types of employee benefits (or lack thereof) have on labor markets. And while there are, as the editors point out, substantial differences between the employee benefits systems of Canada and the U.S., these differences showcase the impacts of specific policies related to employee benefits on labor markets.

Forecasting Tea Production In Malaysia, Tamil Selvan. Krishnan

Student Works (2000-2009)

Forecasting is an inevitable part of production planning. Forecasting of future production is an essential Input to decision making as knowledge of this has always promised advantages and opportunities of many kinds. The forecaster's goal is to find a useful way to express a time-structured relationship so that predictions of future production can be incorporated into the decision making process. Fluctuations and variations in the production of tea in Malaysia is affected by uncontrollable and controllable factors. These factors cause fluctuations, trend, seasonality, cycles and irregular patterns in the yield series. These fluctuations create uncertainty and this makes decision making …

Children Influence In Family Decision-Making, Siew Ling Lim

Student Works (2000-2009)

This study has attempted to examine the distinct factors that may he said to characterize the children purchase decision-making style. Concentration is centered on an analysis of the influence of the children for various selected products in an attempt to determine whether there exists a particular pattern according to the different family background Children's income and saving patterns were also observed to investigate the relationship between financial resources and their influence pattern. The analysis had been carried out on the basis of a survey of 446 families in Peninsular Malaysia Respondents included "marketing housewives" and children who were asked to …

Participation Of Female Hawkers In Economic And Family Activities, Yoke Yien Leong

Student Works (2000-2009)

This study focuses on time use study to analyse participation of women in the hawking communities in various types of activities. Time use study is able to account for the time female hawkers spent on their daily activities. lt has the added advantage of not requiring the women to interpret what constitutes economic and family activities. Generally, female hawkers are not highly educated. They are mostly involved with selling non-food items. It is found that female hawkers spend long hours on economic activities and family activities. Many of the female hawkers work seven days a week. Participation in interactive activities …

A Comparison Of Web-Based And Conventional-Based Training Methods In A Leading Midwestern Company, Hani Aljadaani

Dissertations and Theses @ UNI

The primary purpose of this study was to compare trainees' perceptions of learning in a web-based delivery and conventional-based delivery in a leading Midwestern Electronics Company. This study examined trainees' perceptions of learning environment differences and related demographic and attitudinal perception variables. Due to the nature of human beings, interactivity is a key element in the learning process.

Two training programs were selected, one of which was Web-Based Training (WBT) and the other one was classroom based. The two have been chosen with the respect to the achievement of concepts and skills. The training programs were beginning Microsoft Word 97 …

The Development Of A Performance Appraisal System For True-Value Hardware, Dave M. Skelek

Theses, Dissertations and Capstones

A developmental performance appraisal system was designed, implemented, and evaluated for TRUE- VALUE HARDWARE. The developmental performance appraisal system was designed to clarify job expectations and job-related tasks for each employee's job and to provide employees with developmental job performance feedback. With employee and management input, the five performance dimensions on which the employees would be rated were determined. The 5 performance dimensions evaluated were customer service, quality, judgment/problem solving, team work and collaboration, and work management. The evaluative standards and rating scale anchors were communicated to employees and direct observation of employee work behaviors occurred over a 6-month time …

Similarities And Differences In European Conceptions Of Human Resource Management: Toward A Polycentric Study, Timothy Adrian Robert Clark, Derek Pugh

Research Collection Lee Kong Chian School Of Business

Increasingly managers need to distinguish between those oftheir activities and practices that can be successfully transferred acrossnational boundaries and those that will require modification in view ofdivergences between national settings. This can be determined by initiallyidentifying those features of managing organizations that remain similar acrossnational boundaries and those that are different, and then ascertaining thestrength of the forces for convergence or divergence. This article describes anexploratory attempt to conduct a polycentric (in the terms described below)research study of conceptions of human resource management in seven Europeancountries. It examines whether there is a single, shared conception of HRM thattranscends national boundaries, …

Stress Dan Mekanisme Daya Tindak Di Kalangan Operator Pengeluaran : Satu Kajian Di Omron Malaysia Sdn. Bhd., Norashikin Ismail

Student Works (2000-2009)

Di dalam mana-mana organisasi, baik organisasi awam atau swasta, penyelidikan lepas telah menemui bahawa golongan pekerja yang kerap mengalami stress dan sering terdedah kepada punca-punca stress ialah golongan pekerja yang bekerja di peringkat bawahan seperti operator pengeluaran di kilang-kilang. Mereka yang berada di posisi ini adalah golongan pekerja yang sentiasa terikat dengan kerja yang memerlukan komitmen dan tumpuan yang menyeluruh. Kesilapan dan kegagalan melakukan kerja dengan baik yang dilakukan oleh operator pengeluaran menyebabkan mereka terpaksa melakukan kerja-kerja tersebut berulang-ulang kali. Oleh yang demikian, mekanisme daya tindak merupakan usaha yang boleh dilakukan oleh individu untuk mengurus atau mengendalikan tuntutan clan masalah …

Gender Bias In Management : A Case Study In Employees Provident Fund (Epf), Ushabhanu Suppiah

Student Works (2000-2009)

The development in this day and age is extremely drastic. Tremendous growth is seen in all sectors of industries to match the rapidly changing needs of society. This change is also coupled with rapid technological advancement. In order to meet these developments the labour market should continue to experience growth as well. This is because in most sectors its most valuable asset in an organization is its human resources. And as such special attention needs to be given to this area of management. An in depth look at the breakdown of labour force indicates an almost equal number each gender …

Perbandingan Kepuasan Bekerja Di Antara Pegawai Dan Kakitangan Kementerian Perusahaan Utama, Roslan Mahmood

Student Works (2000-2009)

Kajian ini memtokuskan kepada analisis data ke atas keseluruhan responden (responden pegawai dan responden kakitangan atau stat sokongan dikategorikan kepada satu kumpulan sahaja) dan analisis data melalui perbandingan responden (iaitu perbandingan di antara responden pegawai dan responden kakitangan atau stat sokongan). Bagi analisis data ke atas keseluruhan responden, kajian melihat kepada tahap kepuasan responden terhadap faktor kerja, taktor gaji, taktor kenaikan pangkat, taktor penyelia dan taktor rakan sekerja, tahap keseluruhan kepuasan kerja responden dan pandangan responden terhadap kepentingan taktor-taktor yang mempengaruhi kepuasan kerja.

Keberkesanan Penglibatan Langsung Dalam Pengurusan Pekerja : Satu Kajian Kes, Yee Mun Chin

Student Works (2000-2009)

Direct Participation is also known as participative management, co-determination and employee involvement. ln this research, Direct Participation will be known as DP. Direct participation is a management concept that is gaining popularity in Europe. This concept requires management and workers to work together. Management should not direct but should integrate contributions from both parties to ensure the development of the organization. This research focuses on the effectiveness of DP in Syarikat X Bhd. . SyarikaJ X Bhd. is the company where the research was being done. In addition, this research will also evaluate the suitability of the implementation and the …

Satu Tinjauan Tentang Kepuasan Kerja Guru-Guru Sjk(C) Di Kuala Lumpur, Weng Kim Quek

Student Works (2000-2009)

This study was conducted to determine the relationship between job satisfaction with work itself, remuneration, promotion, supervision, co-worker and period of service amongst the SJK( C) teachers in K.L. This study also attempts to determine if difference in job satisfaction exists between job satisfaction with respect to gender, academic qualification, marital status and social recognition of the subjects. The subjects of the study are 320 SJK(C) teachers who are selected by using the group random sampling, from a total of 1888 SJK(C) teachers in K.L. The Job Descriptive Index which has been modified in accordance with the local culture by …

The Ideal Homeworkers: An Investigation Of Personal & Job Characteristic Requirements For Successful Home Based Work, Maryam Omari

Theses: Doctorates and Masters

Global competition, societal changes and other environmental influences have forced organisations to review existing work arrangements. Flexible work practices have been identified as one mechanism for the alignment of organisational and individual goals. Homebased work or telecommuting, which involves working at a remote site, is an example of such a practice. Working from home can have advantages for the organisation in terms of savings in infrastructure costs. Individual employees would also potentially benefit through reduced costs associated with work (e.g. travel and food), and the ability to better manage their work and home life. However, since 25 years ago when …