Human Resources Management Commons^™

Parametric Survival Analysis Of Us Air Force Rated Officer Retention, Jacob R. Lindell

Theses and Dissertations

Personnel retention is a very important topic in both the private and public sectors. Not only do companies need to make sure they have the right people, they need to have the right amount of people. Within the public sector, specifically the US Air Force, maintaining appropriate manning comes in two phases; bringing in the right amount of people each year, and retaining enough people from year to year. These two aspects go hand in hand; if the Air Force knows how many people they will lose in a given year, they can bring in the exact number of people …

Investigating Capability Development Management For The Air Force Strategic Development Planning And Experimentation (Spde) Office, Sarah M. Pak

Theses and Dissertations

The Air Force provides unique capabilities for the defense of our nation. Capabilities do not come to fruition instantly; they must go through a development process. Managing the development of a capability is a difficult but necessary task. In 2016, a report from the Air Force Studies Board prompted the Air Force to focus on the Capability Development Process and its improvement. In response to the report, the Strategic Development Planning & Experimentation (SDPE) Office was formed. The SDPE Office is tasked to support Enterprise Capability Collaboration Teams (ECCTs), which are, in turn, tasked to research and solve prominent issues …

How A Conducive Environment And Susceptible Followers Influence Toxic Leadership Behaviors In The Air Force: An Examination Of The Toxic Triangle Theory, Rachel S. Beightel

Theses and Dissertations

The purpose of this thesis was to determine what characteristics of the Air Force’s environment and Airmen perpetuate toxic leadership behaviors. This survey study was designed, using the toxic triangle theory, to evaluate the toxic leadership behaviors, susceptible follower traits, and conducive environment characteristics participants have experienced in the Air Force. The study applied ordinary least squares path analysis to determine the influence susceptible followers and characteristics of a conducive environment have on toxic leadership behaviors in the Air Force. Results revealed that collusive followers have a direct influence on toxic leadership. While only two characteristics of a conducive environment …

Improving Personnel Selection Through Value Focused Thinking, Joshua D. Deehr

Theses and Dissertations

Personnel selection has always and will continue to be a challenging endeavor for the military special operations. They want to select the best out of a number of qualified applicants. How an organization determines what makes a successful candidate and how to compare candidates against each other are some of the difficulties that top tier organizations like the special operations face. Value focused thinking (VFT) places criteria in a hierarchal structure and quantifies the values with criteria measurements, known as a decision model. The selection process can be similar to a college selecting their students. This research used college student …

Cultivating Agile Organizational Culture: Addressing Resistance To Change In Bureaucratic Government Organizations, Michael P. Mclane

Theses and Dissertations

Resistance to change is a phenomenon that affects organizations almost universally. All organizations large and small are continuously challenged to adjust, evolve and innovate to gain or maintain competitive advantage and mission effectiveness. Alarmingly high failure rates are reported: 30-70% of change initiatives falling short of their prescribed intent or never attain the desired results. This research investigates how bureaucratic governmental organizations can address this truth, and how leadership can cultivate a flexible, agile culture that is more adaptable to the demands of constant change. This study uses case study methodology and qualitative research methods aid in the understanding of …

Corporate Wellness Programs, Kenneth L. Ragan

Theses and Dissertations

This study addresses Workplace Wellness Programs (WWP) in large and small businesses to assess if and how they are effective, what employers perceived about WWP, and what components from a WWP are perceived as best for achieving desired results. In order to address this, 10 large and small business in the city of Columbus, Georgia were interviewed. The literature suggested that businesses should consider implementing WWPs. After conducting the interviews, local businesses do in fact support workplace wellness as they perceive a WWP may help reduce stress and an unhealthy lifestyle for employees, and in turn, develop a more productive …

Comparison Of Hiring Strategies Of Orthodontic Private Practitioners, Steven C. Petritz

Theses and Dissertations

COMPARISON OF HIRING STRATEGIES OF ORTHODONTIC PRIVATE PRACTITIONERS

By Steven C. Petritz, D.D.S.

A thesis submitted in partial fulfillment of the requirements for the degree of Master of Science in Dentistry at Virginia Commonwealth University

Virginia Commonwealth University, 2018

Thesis Director: Bhavna Shroff, D.D.S., M.Dent.Sc., M.P.A.

Virginia Commonwealth University Department of Orthodontics Program Director

Purpose: Evaluate factors that influence hiring outcomes of clinical and non-clinical staff in orthodontic private practices.

Methods: Orthodontists (n=1968) were surveyed regarding their hiring methods and outcomes. Responses were summarized using descriptive statistics. Chi-square tests were used to compare between hiring strategies and outcomes. …

Understanding Knowledge Sharing Motivation In The Public Sector: Application Of Self-Determination And Person-Environment Fit Theories, Jaeyong Lee

Theses and Dissertations

Knowledge has been recognized as an important resource that should be carefully managed in order to enhance organizational competitiveness. Therefore, it is important to manage knowledge resources that have been learned and stored in organizations. Several scholars in the public administration literature have examined whether public service motivation (PSM) can help employees share their knowledge in ways that contribute to the effective functioning of public organizations. However, the mechanisms by which PSM influences individuals’ propensity to share knowledge have not been clarified by past research.

Against this background, at first, this study contributes to understanding the relationship between PSM and …

2018 Military Retirement Options: An Expected Net Present Value Decision Analysis Model, Bret N. Witham

Theses and Dissertations

The 2016 NDAA authorized changes to the military retirement system transitioning from the legacy High-3 defined benefit annuity to the new Blended Retirement System (BRS). In exchange for a reduced defined benefit annuity, the BRS incorporates automatic and matching contributions to the member’s Thrift Savings Plan and a continuation payment offered at 12 years of service. In 2018,service members with less than 12 years of service will make an irrevocable decision between the two retirement systems. This research effort addresses the problem by developing a decision analysis model incorporating up to 27 different input variables. Service members can use the …

Perception Vs. Reality: Improving Mission Commander Decision-Making Capabilities By Use Of Heart Rate Zone Feedback In Training Environments, Caitlin M. Oviatt

Theses and Dissertations

In the military environment, it is common for commanders to rely exclusively on perceptional information (e.g., visual observations) to make decisions on their personnel’s physical capabilities. There is little evidence to support the idea that the information provided by physiological feedback technology, typically made available to the individual visually, could improve assessments and decision-making capabilities of outside observers (e.g., mission commander in a remote location). Through experimental examination this research shows that commanders who have Heart Rate Zone (HRZ) biofeedback information about their Airmen by use of physiological technology were able to more accurately predict the level of effort and …

Maintenance Officer Initial Skills Training Timeline, Aaron T. Vincent

Theses and Dissertations

There is a current gap in training literature with regards to the benefits of on-the-job training (OJT) prior to formal training. Therefore, the purpose of this research is to explore the best time to schedule new logistics managers to attend formal classroom training by using Aircraft Maintenance Officer Course (AMOC) as a real world example. Two surveys were created, a survey of new aircraft maintenance (21A) Officers and a survey of 21A leadership, to collect the primary data for this research. Through the data this research proposes a timeline for the addition of OJT prior to AMOC in order to …

Internet-Based Behavior Of It Professionals: Implications For Online Ergonomic Education To Prevent Work-Related Musculoskeletal Disorders, Priyadarshini Pattath

Theses and Dissertations

INTERNET-BASED BEHAVIOR OF IT PROFESSIONALS: IMPLICATIONS FOR ONLINE ERGONOMIC EDUCATION TO PREVENT WORK-RELATED MUSCULOSKELETAL DISORDERS

By Priyadarshini Pattath, Ph.D. A dissertation submitted in partial fulfillment of the requirements for the degree of Doctor of Philosophy at Virginia Commonwealth University Virginia Commonwealth University, 2017 Director: Dr. Robin Hurst, Assistant Professor of Adult Learning, Teaching and Learning,

School of Education

The purpose of this study was to explore the preferences of medium of ergonomic education and views about self-directed online training modules to prevent musculoskeletal disorders in computer professionals and understand their perspectives and experiences about online health information seeking using a …

A Sensitivity Analysis For Relative Importance Weights In The Meta-Analytic Context: A Step Towards Narrowing The Theory-Empiricism Gap In Turnover, James G. Field

Theses and Dissertations

Turnover is one of the most important phenomena for management scholars and practitioners. Yet, researchers and practitioners are often frustrated by their inability to accurately predict why individuals leave their jobs. This should be worrisome given that total replacement costs can exceed 100% of an employee’s salary (Cascio, 2006) and can represent up to 40% of a firm’s pre-tax income (Allen, 2008). Motivated by these concerns, the purpose of this study was to assess the predictive validity of commonly-investigated correlates and, by extension, conceptualizations of employee turnover using a large-scale database of scientific findings. Results indicate that job satisfaction, organizational …

A‌ ‌Study‌ ‌Of‌ ‌The‌ ‌Factors‌ ‌That‌ ‌Lead‌ ‌To‌ Burnout‌ ‌In‌ ‌The‌ ‌Accounting‌ ‌Profession‌, Stephen N. Kervin

Theses and Dissertations

This applied dissertation was designed to provide information on the causes of burnout to employees in the accounting profession. A review of the literature revealed research on many different industries, but a lack on research within the accounting profession. The purpose of this research study was to examine what demographic variables increase the likelihood of an employee suffering from burnout.

In order to identify the causes of burnout for accountants, this study used a descriptive research design. The research utilized the Maslach Burnout Inventory-General Survey and a demographic questionnaire.

Quantitative analysis was applied to the interpretation of the descriptive data …

Amlo Promotion : Perception And Reality, Nicholas J. Conklin

Theses and Dissertations

Air Mobility Liaison Officers (AMLOs) provide a valuable service to Air Mobility Command as embedded liaisons to Army and Marine Units. This paper looks at the perceptions and realities of AMLO career advancement, and seeks to answer two research questions: 1) Is there a perception in the MAF that an AMLO assignment will negatively affect an officer’s promotion opportunity, and 2) Does having an AMLO assignment in one’s record affect promotion opportunity? All 18th AF Operational and OSS squadron commanders were surveyed to determine if the perception exists. To determine if an AMLO assignment actually affects promotion opportunity, HAF A1 …

Application Of Non-Rated Line Officer Attrition Levels And Career Field Stability, Christine L. Zens

Theses and Dissertations

The Air Force monitors the strength of its active duty officer force and attempts to achieve the difficult challenge of employing a diversity of talent among career specialties and experience levels. This study completes two objectives, predicting future manning levels for 23 career fields, and providing a statistical framework to assess the stability of these fields. The first part of the study applies regression and survival analysis to subpopulations within the active duty Air Force officer corps, and then aggregates them by year to forecast future personnel levels. Four career fields are considered, including Acquisitions (ACQ), Logistics (LOG), Support (SPT), …

Factors Influencing Skill Retention In Multi-Skilled Air Force Aircraft Maintainers, Jessica A. Salgado

Theses and Dissertations

The 2013 National Defense Authorization Act allows the Air Force Air Logistics Complexes (ALCs) to promote workers proficient in more than one trade by one pay grade. Multi-skilling is the term used to describe workers trained in more than one job. The United States Air Force wants to utilize multi-skilling at these ALCS, but the effects of implementation are still unknown. This research focuses on the identification of skill retention influences to better understand this multi-skilling through the use of a human subjects experiment at two Air Force bases. We examine the retention of aircraft mechanics’ skill to evaluate the …

Civil Engineer Company Grade Officer Training Needs Analysis For Contingency Operations, Brian S. Greszler

Theses and Dissertations

In terms of active duty personnel, the USAF is the smallest it has ever been since its creation in 1947. With fewer personnel to accomplish essential tasks, the training of Airmen is more important than ever. Outdated and irrelevant training can lead to gaps in the knowledge of trainees. The purpose of this research was to analyze the training needs of Civil Engineer (CE) Company Grade Officers (CGOs) in the contingency environment. This was done by first conducting a Job Analysis (JA). The JA resulted in a list of 36 critical tasks and 58 important Knowledge, Skills, and Abilities (KSAs). …

United States Air Force Officer Manpower Planning Problem Via Approximate Dynamic Programming, Amelia E. Bradshaw

Theses and Dissertations

The United States Air Force (USAF) is concerned with managing its officer corps to ensure sufficient personnel for mission readiness. Manpower planning for the USAF is a complex process which requires making decisions about accessions. Uncertainty about officer retention complicates such decisions. We formulate a Markov decision process model of the Air Force officer manpower planning problem (AFO-MPP) and utilize a least squares approximate policy iteration algorithm as an approximate dynamic programming (ADP) technique to attain solutions. Computational experiments are conducted on two AFO-MPP instances to compare the performance of the policy determined with the ADP algorithm to a benchmark …

A Comparative Study Of Learning Curve Models And Factors In Defense Cost Estimating Based On Program Integration, Assembly, And Checkout, Brandon J. Johnson

Theses and Dissertations

The purpose of this research was to investigate the flattening effect at tail end of learning curves by identifying a more accurate learning curve model. The learning curve models accepted by DOD are Wright’s original learning curve theory and Crawford’s Unit Theory. The models were formulated in 1936 and 1944 respectively. This analysis compares the conventional models to contemporary learning curve models in order to determine if the current DOD methodology is outdated. The results are inconclusive as to if there is a more accurate model. The contemporary models are the DeJong and S-Curve and they both include an incompressibility …

Unmanned Aerial Vehicle (Uav) Operators’ Workload Reduction: The Effect Of 3d Audio On Operators’ Workload And Performance During Multi-Aircraft Control, Sungbin Kim

Theses and Dissertations

The importance and number of Unmanned Aerial Vehicle (UAV) operations are rapidly growing in both military and civilian applications. This growth has produced significant manpower issues, producing a desire that multiple aircraft are controlled by a single operator as opposed to the current model where one aircraft may require multiple operators. A potential issue is the need for an operator to monitor radio traffic for the call signs of multi-aircraft. An investigation of the use of 3D sound was undertaken to investigate whether an automatic parser, which preselected the spatial location of relevant versus irrelevant call signs, could aid UAV …

Analysis Of Inpatient Hospital Staff Mental Workload By Means Of Discrete-Event Simulation, Erich W. Maxheimer

Theses and Dissertations

Many process improvement tools have been applied to the healthcare industry to improve safety and efficiency. However, nearly all of these tools have neglected to explicitly quantify mental workload of healthcare providers despite the consensus that it is related to human performance. This research uses the Improved Performance Research Integration Tool (IMPRINT), a discrete-event simulation (DES), to quantify mental workload. Specifically, this research examines staff members in an inpatient unit at the Wright-Patterson Medical Center to detect workload differences between staff, identify trends which lead to high workload demands, evaluate the influence of patient load on mental workload, and test …

Non-Rated Air Force Line Officer Attrition Rates Using Survival Analysis, Jill A. Schofield

Theses and Dissertations

The Air Force structures its workforce around rank structure and work specialty codes (Air Force Specialty Codes (AFSCs)). The challenge is to grow and manage personnel to fill a variety of skill sets at a variety of ranks over a 20-30 year planning horizon. To ensure that the missions are accomplished while adhering to congressionally-mandated force allocations, the Air Force is continually attempting to \right size its force by maintaining the correct balance of personnel in each career field. The Air Force conducts its force structure management responsibility by comparing historical attrition rates to current manpower requirements for each AFSC …

The Effect Of Stages And Levels Of Automation And Reliability On Workload And Performance For Remotely Piloted Aircraft Operations, Stephen P. Katrein

Theses and Dissertations

This thesis investigates incorporating different stages and levels of automation with varying degrees of reliability into a remotely piloted aircraft (RPA) surveillance task in order to determine how automation implementation and reliability affect operator workload and system performance. The study uses IMPRINT discrete event simulation to evaluate three levels of reliability in twelve different baseline automation implementations within a remotely piloted vehicle task. Three stages and four levels are modeled, for a total of twelve combinations, along with a baseline task with no automation. The stages modeled are the information acquisition stage, the decision and action selection stage, and the …

Pragmatic Divestment Of Kc-135 Navigators In The Special Operations Air Refueling Mission, Andrew P. Nation

Theses and Dissertations

In the late 1990s, the Air Force eliminated over 200 KC-135 navigators, leaving 50 remaining for the aircraft's most complex Special Operations Air Refueling (SOAR) mission. As the Air Force unveils the KC-46 Pegasus, this mission will continue but without a position for the navigator. Instead, navigators will undergo divestment as the SOAR mission transfers to the KC-46. Current plans indicate navigators will not only remain as the KC-46 arrives, but inbound navigators will continue arriving until 2018. This thesis applies the Delphi method, a process eliciting analysis anonymously from a panel of experts, in order to examine the elements …

How To Score Situational Judgment Tests: A Theoretical Approach And Empirical Test, Christopher E. Whelpley

Theses and Dissertations

The purpose of this dissertation is to examine how the method used to a score situational judgment test (SJT) affects the validity of the SJT both in the presence of other predictors and as a single predictor of task performance. To this end, I compared the summed score approach of scoring SJTs with item response theory and multivariate items response theory. Using two samples and three sets of analyses, I found that the method used to score SJTs influences the validity of the test and that IRT and MIRT show promise for increasing SJT validity. However, no individual scoring method …

Usaf Aircraft Maintenance Officer Knowledge, Skills And Abilities And Commonalities Among The Logistics Officer Corps, David M. Thompson

Theses and Dissertations

This study investigated options to improve 21A training and education by first validating the Air Force's logistics mission sets as Deployment, Distribution, Supply Management, Repair Network Integration, Mission Generation, Lifecycle Logistics and Joint Logistics. Then, the Knowledge, Skills, and Abilities (KSAs) considered important to execute each mission set were gathered from a representative sample of Air Force Logistics Officers via field interviews and focus groups. An analysis of results categorizes probable needs (high, medium, low) of KSAs for each mission set and assesses how well they are currently taught, if at all. Additionally, lists of KSAs that overlap multiple mission …

Cognitive Mentorship: Mediating Protégé Performance, Brian R. Mauntel

Theses and Dissertations

The role of cognitive apprenticeship has been emphasized in facilitating individual performance in the classroom, but there is limited quantitative research directly linking cognitive behaviors to mentoring relationships and workplace performance. This study investigates the characteristics of mentoring behavior that influence group performance using archival data from 52 different organizations. A mediation model is developed and the results indicate that the group-level of mentors' cognitive behavior plays a central role in the mentor-protege relationship. The findings suggest that the mentors' collective articulation of problem solving processes fully mediate the unit's performance, while reflection and exploration partially mediate the relationship. The …

Supplementary Computer Generated Cueing To Enhance Air Traffic Controller Efficiency, Laurienne Cibelle Rodrigues De Assis Santana

Theses and Dissertations

Air traffic controllers are often required to simultaneously communicate with several aircraft over multiple radio frequencies. As a result, during peak loading, it is common for the controller to receive multiple concurrent communications, each from a different aircraft, making it difficult to discern audio messages received from multiple pilots simultaneously. To address this problem, a modified air traffic control (ATC) interface was prototyped with the goal of increasing controller-to-pilot communication efficiency. This prototype included supplementary text cueing which was provided by a hypothetical automated text to speech system in an on-screen text box for controller reference in the event of …

An Analysis Of The Impact Of Job Search Behaviors On Air Force Company Grade Officer Turnover, Teri M. Hunter

Theses and Dissertations

This study assesses the turnover behavior of Air Force Company Grade Officers (CGO) over a 17-month period. The study separated passive job search --behaviors that demonstrate a search for information to form an employment goal -- and active job search -- behaviors that demonstrate a commitment to pursuing an employment goal. The group of officers just beginning the job search process explain the least amount of variance in intent to turnover, yet explain the greatest amount of variance in actual turnover. Conversely, the group of officers near the end of the job search process explain the greatest amount of variance …