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Research Collection Lee Kong Chian School Of Business

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Full-Text Articles in Human Resources Management

Seeing The "Forest" Or The "Trees" Of Organizational Justice: Effects Of Temporal Perspective On Employee Concerns About Unfair Treatment At Work, Irina Cojuharenco, David Patient, Michael R. Bashshur Sep 2011

Seeing The "Forest" Or The "Trees" Of Organizational Justice: Effects Of Temporal Perspective On Employee Concerns About Unfair Treatment At Work, Irina Cojuharenco, David Patient, Michael R. Bashshur

Research Collection Lee Kong Chian School Of Business

What events do employees recall or anticipate when they think of past or future unfair treatment at work? We propose that an employee’s temporal perspective can change the salience of different types of injustice through its effect on cognitions about employment. Study 1 used a survey in which employee temporal focus was measured as an individual difference. Whereas greater levels of future focus related positively to concerns about distributive injustice, greater levels of present focus related positively to concerns about interactional injustice. In Study 2, an experimental design focused employee attention on timeframes that differed in temporal orientation and temporal …


Situational Judgment Tests As A New Tool For Dental Student Selection, Tine Buyse, Filip Lievens Jun 2011

Situational Judgment Tests As A New Tool For Dental Student Selection, Tine Buyse, Filip Lievens

Research Collection Lee Kong Chian School Of Business

Cognitive tests are used to select students into dental school, yet cognitive predictors explain only part of the variance in academic performance. Therefore, interviews and personality tests are often used to measure noncognitive (e.g., interpersonal) characteristics. Recently, situational judgment tests (SJTs) have drawn attention since there is evidence that SJTs can be valid predictors in medical admission contexts. This study examines the validity of an SJT measuring interpersonal skills for predicting academic performance of dental students. Incremental validity over cognitive tests is also examined. In this study, 796 dental students who passed the admission exam for medical and dental students …


A Different Look At Why Selection Procedures Work: The Role Of Candidates' Ability To Identify Criteria, Martin Kleinmann, Pia V. Ingold, Filip Lievens, Anne Jansen, Klaus G Melchers, Cornelius J. Konig May 2011

A Different Look At Why Selection Procedures Work: The Role Of Candidates' Ability To Identify Criteria, Martin Kleinmann, Pia V. Ingold, Filip Lievens, Anne Jansen, Klaus G Melchers, Cornelius J. Konig

Research Collection Lee Kong Chian School Of Business

Personnel selection procedures such as assessment centers, structured interviews, and personality inventories are useful predictors of candidates' job performance. In addition to existing explanations for their criterion-related validity, we suggest that candidates' ability to identify the criteria used to evaluate their performance during a selection procedure contributes to the criterion-related validity of these procedures. Conceptually, the ability to identify criteria can be framed in the broader literature on peoples' ability to read situational cues. We draw on both theory and empirical research to outline the potential this ability has to account for selection results and job performance outcomes. Finally, implications …


Getting Due Diligence Right, Michael Benoliel Apr 2011

Getting Due Diligence Right, Michael Benoliel

Research Collection Lee Kong Chian School Of Business

Associate Professor Michael Benoliel, author of the newly published Negotiation Excellence - Successful Deal Making , wrote that effective due diligence is one of the most important tasks in negotiation and there are a few traps that deal makers must avoid.


Are You A Value Creation Negotiator?, Michael Benoliel Apr 2011

Are You A Value Creation Negotiator?, Michael Benoliel

Research Collection Lee Kong Chian School Of Business

Effective negotiation is about skilfully creating sustainable and mutual value for all parties, says Prof Michael Benoliel, Associate Professor of organisational behavioural and human resources practice at SMU.


Collective Intelligence Ratio: Measurement Of Real-Time Multimodal Interactions In Team Projects, Paul Kim, Donghwan Lee, Youngjo Lee, Chuan Huang, Tamas Makany Mar 2011

Collective Intelligence Ratio: Measurement Of Real-Time Multimodal Interactions In Team Projects, Paul Kim, Donghwan Lee, Youngjo Lee, Chuan Huang, Tamas Makany

Research Collection Lee Kong Chian School Of Business

PurposeWith a team interaction analysis model, the authors sought to identify a varying range of individual and collective intellectual behaviors in a series of communicative intents particularly expressed with multimodal interaction methods. In this paper, the authors aim to present a new construct (i.e. collective intelligence ratio (CIR)) which refers to a numeric indicator representing the degree of intelligence of a team in which each team member demonstrates an individual intelligence ratio (IR) specific to a team goal.Design/methodology/approachThe authors analyzed multimodal team interaction data linked to communicative intents with a Poisson‐hierarchical generalized linear model (HGLM).FindingsThe study found evidence of a …


Instruments For Personnel Selection In The 21st Century: Research And Practice [In Dutch], Filip Lievens, Britt De Soete Mar 2011

Instruments For Personnel Selection In The 21st Century: Research And Practice [In Dutch], Filip Lievens, Britt De Soete

Research Collection Lee Kong Chian School Of Business

This article presents an evidence-based overview of innovative selection techniques that were developed in the last years to provide an answer to key questions concerning the contemporary practice of selection. In addition, we aim to point out gaps in the current knowledge about these novel techniques to guide future research. The article shows that innovative selection instruments such as conditional reasoning tests, integrity tests, and implicit association tests might offer opportunities to measure value-based competencies, and maladaptive traits. Furthermore, contextualized personality questionnaires, business-related intelligence tests, situational judgment tests, and so-called serious games enable organizations to improve their image, which creates …


Reshaping Exercise Design In Assessment Centers: Theory, Practice, And Research, Filip Lievens, Eveline Schollaert Jan 2011

Reshaping Exercise Design In Assessment Centers: Theory, Practice, And Research, Filip Lievens, Eveline Schollaert

Research Collection Lee Kong Chian School Of Business

Upon looking at this title, an obvious question is whether assessment center (AC) exercises need to be designed differently from what was done in the past. AC exercises have been around since World War I and their longevity attests to their success. So why propose some changes to this monument in personnel selection and development? Let us first acknowledge that we concur that ACs are in still in good shape. However, every good brand needs some adjustments (which is a more appropriate term than “changes” in this context) once in a while, based on new theoretical insights and empirical research. …


Response Rates In Organizational Science, 1995-2008: A Meta-Analytic Review And Guidelines For Survey Researchers, Frederik Anseel, Filip Lievens, Eveline Schollaert, Beata Choragwicka Sep 2010

Response Rates In Organizational Science, 1995-2008: A Meta-Analytic Review And Guidelines For Survey Researchers, Frederik Anseel, Filip Lievens, Eveline Schollaert, Beata Choragwicka

Research Collection Lee Kong Chian School Of Business

This study expands upon existing knowledge of response rates by conducting a large-scale quantitative review of published response rates. This allowed a fine-grained comparison of response rates across respondent groups. Other unique features of this study are the analysis of response enhancing techniques across respondent groups and response rate trends over time. In order to aid researchers in designing surveys, we provide expected response rate percentiles for different survey modalities.We analyzed 2,037 surveys, covering 1,251,651 individual respondents, published in 12 journals in I/O Psychology, Management, and Marketing during the period 1995-2008. Expected response rate levels were summarized for different types …


A New Perspective On Role-Player Training In Assessment Centres, Eveline Schollaert, Filip Lievens Sep 2010

A New Perspective On Role-Player Training In Assessment Centres, Eveline Schollaert, Filip Lievens

Research Collection Lee Kong Chian School Of Business

The most recent assessment centre guidelines emphasize that exercises should be designed to evoke a substantial amount of relevant behaviour (International Task Force on Assessment Center Guidelines, 2009). However, no empirical evidence exists of how one can manage this This study aims to fill this gap by suggesting that role-player training should be extended via the use of 'prompts' to evoke behaviour. Prompts are standardized cues that a role-player consistently mentions in an AC exercise across candidates to elicit behaviours related to specific job-related dimensions In the present study, role players and candidates were randomly assigned to two experimental conditions …


Research Methods And Issues, Laura R. Weingart, Kenneth T. Goh Jul 2010

Research Methods And Issues, Laura R. Weingart, Kenneth T. Goh

Research Collection Lee Kong Chian School Of Business

Group processes can be conceptualized as the mechanisms or intervening factors that connect properties of groups (e.g., group size, average skill level, diversity, or identity) to outcomes. Examples include the actions or communication that groups engage in while making decisions, negotiating, or coordinating their activities. These behaviors are driven by the group's task and associated performance goals, creating interdependencies among group members that lead to coordinated and actively integrated behavior. It is this set of behaviors that researchers investigating group processes attempt to capture and analyze.


Spirituality At Work And Organizational Citizenship Behavior: A Replication Study In Taiwan, Gilbert Tan, Christine Kuo, Eugene Zhen Yao Geh Jun 2010

Spirituality At Work And Organizational Citizenship Behavior: A Replication Study In Taiwan, Gilbert Tan, Christine Kuo, Eugene Zhen Yao Geh

Research Collection Lee Kong Chian School Of Business

Interest in Management, Spirituality and Religion (MSR) research has surged over the last decade. However, most of the studies are done in the Western context. Tan and Geh’s (2009) is an exception. In Tan and Geh’s study, they provided a theoretical model linking spirituality at work with organizational citizenship behavior (OCB) through organizational commitment as the mediator and tested it empirically. The findings of the study, though exploratory, were interesting. They affirmed the effectiveness of affective commitment as a mediator between spirituality at work and OCB. Normative commitment, however, was not as effective. Their findings also show that continuance commitment …


Applying Knowledge Management In University Research, Benjamin Loh, Ai-Chee Tang, Thomas Menkhoff, Hans-Dieter Evers May 2010

Applying Knowledge Management In University Research, Benjamin Loh, Ai-Chee Tang, Thomas Menkhoff, Hans-Dieter Evers

Research Collection Lee Kong Chian School Of Business

In the knowledge-based economy, universities are encountering dramatic changes. Their missions and functions are ‘pragmatized’ because of emerging new players and competing markets for knowledge production, the availability of higher education to a wider range of social classes and age groups, as well as the assimilation of information technology into the university environment. The dynamics and conduct of university research, in particular, has correspondingly become more sensitive to industry collaboration opportunities, commercial exploitation, and is increasingly transdisciplinary. This paper argues that knowledge management (KM) practices and tools can support universities in addressing these demands. Institutions of higher education can benefit …


Future Directions Of Crisis Communication Research: Emotions In Crisis – The Next Frontier, Jin, A. Pang Feb 2010

Future Directions Of Crisis Communication Research: Emotions In Crisis – The Next Frontier, Jin, A. Pang

Research Collection Lee Kong Chian School Of Business

No abstract provided.


Exploring The Antecedents Of New Knowledge Creation In Organizational Settings: An Empirical Study, Thomas Menkhoff, Yue Wah Chay, Benjamin Loh, Hans-Dieter Evers Jan 2010

Exploring The Antecedents Of New Knowledge Creation In Organizational Settings: An Empirical Study, Thomas Menkhoff, Yue Wah Chay, Benjamin Loh, Hans-Dieter Evers

Research Collection Lee Kong Chian School Of Business

This study aims to understand the antecedents of new knowledge creation in knowledge-intensive organizations. A model of knowledge management and new knowledge creation inspired by the works of Nonaka, Nahapiet and Ghoshal and others was used to develop a questionnaire. 213 individuals responded from a knowledge-based organization in Singapore. The results of the study indicated that knowledge tools and technologies interact with the modus of knowledge combination to influence knowledge outcomes in terms of worker skills, competencies, market knowledge and client relationships. The key ingredients for creating new knowledge as well as synergistic collaborations between various knowledge players are also …


The Employment Relationship, John W. Budd, Devasheesh P. Bhave Jan 2010

The Employment Relationship, John W. Budd, Devasheesh P. Bhave

Research Collection Lee Kong Chian School Of Business

The employment relationship is the connection between employees and employers through which individuals sell their labor. This might consist of an immigrant day laborer paid by the bushel to pick fruit in the hot sun, a salaried manager who has been working in an air-conditioned office for the same company for 40 years, or innumerable other situations. Irrespective of situation, all employees and employers have fundamental interests they pursue through the employment relationship, all forms of this relationship are mediated by labor markets and states, and each instance of this relationship is governed by some form of a contract, ranging …


Understanding Performance Ratings: Dynamic Performance, Attributions, And Rating Purpose, Jochen Reb, Gary J. Greguras Jan 2010

Understanding Performance Ratings: Dynamic Performance, Attributions, And Rating Purpose, Jochen Reb, Gary J. Greguras

Research Collection Lee Kong Chian School Of Business

The present two studies integrate and extend the literatures on dynamic performance, performance attributions, and rating purpose, making several important contributions. First, examining attributions of dynamic performance, Study 1 predicted that performance mean and trend would affect judged ratee ability and effort and that performance variation would affect locus of causality; both predictions were supported by the results. Second, investigating the interaction between dynamic performance and rating purpose. Study 2 predicted that performance mean would have a stronger impact on administrative than on developmental ratings, whereas performance trend and variation would have a stranger impact on developmental than on administrative …


An Organizational Impression Management Perspective On The Formation Of Corporate Reputations, Scott Highhouse, Margaret E. Brooks, Gary J. Gregarus Dec 2009

An Organizational Impression Management Perspective On The Formation Of Corporate Reputations, Scott Highhouse, Margaret E. Brooks, Gary J. Gregarus

Research Collection Lee Kong Chian School Of Business

Researchers have only recently turned their attention to the study of corporate reputation.As is characteristic of many early areas of management inquiry, the field is decidedly multidisciplinary and disconnected. This article selectively reviews reputation research conducted mainly during the past decade. A framework is proposed that views reputation from the perspective of organizational impression management. Corporations are viewed as social actors, intent on enhancing their respectability and impressiveness in the eyes of constituents.


Law And Capitalism: What Corporate Crises Reveal About Legal Systems And Economic Development Around The World By C. J. Milhaupt And K. Pistor, Ruth V. Aguilera, Abhijeet K. Vadera Dec 2009

Law And Capitalism: What Corporate Crises Reveal About Legal Systems And Economic Development Around The World By C. J. Milhaupt And K. Pistor, Ruth V. Aguilera, Abhijeet K. Vadera

Research Collection Lee Kong Chian School Of Business

The article reviews the book "Law & Capitalism: What Corporate Crises Reveal About Legal Systems & Economic Development Around the World," by Curtis J. Milhaupt and Katharina Pistor.


Reflection As A Strategy To Enhance Task Performance After Feedback, Frederik Anseel, Filip Lievens, Eveline Schollaert Sep 2009

Reflection As A Strategy To Enhance Task Performance After Feedback, Frederik Anseel, Filip Lievens, Eveline Schollaert

Research Collection Lee Kong Chian School Of Business

An unanswered question in employee development is how reflection can be used for improving performance in organizations. Drawing from research and theory on dual-process models, we develop and test a reflection strategy to Stimulate deeper learning after feedback. Results of two studies (N = 640 and N = 488) showed that reflection combined with feedback enhanced performance improvement on a web-based work simulation better than feedback alone. Reflection without feedback did not lead to performance improvement. Further analyses indicated that the proposed reflection strategy was less effective for individuals low in learning goal orientation, low in need for cognition, and …


Networking As A Job Search Behaviour: A Social Network Perspective, Greet Van Hoye, Edwin A. J. Van Hooft, Filip Lievens Sep 2009

Networking As A Job Search Behaviour: A Social Network Perspective, Greet Van Hoye, Edwin A. J. Van Hooft, Filip Lievens

Research Collection Lee Kong Chian School Of Business

Although networking is typically recommended as a job search strategy in the popular press, research on networking as a job search behaviour is scarce. On the basis of social network theory, the present study investigated whether the structure and composition of job seekers' social network determined their networking behaviour and moderated its relationship with job search and employment outcomes. The data were collected in a large, representative sample of 1,177 unemployed Flemish job seekers, using a two-wave longitudinal design. Job seekers with a larger social network and with stronger ties in their network spent more time networking, beyond individual differences …


The Influence Of Work Personality On Job Satisfaction: Incremental Validity And Mediation Effects, Daniel Heller, D. Lance Ferris, Douglas Brown, David Watson Aug 2009

The Influence Of Work Personality On Job Satisfaction: Incremental Validity And Mediation Effects, Daniel Heller, D. Lance Ferris, Douglas Brown, David Watson

Research Collection Lee Kong Chian School Of Business

Drawing from recent developments regarding the contextual nature of personality (e.g., D. Wood & B. W. Roberts, 2006), we conducted 2 studies (1 cross-sectional and 1 longitudinal over 1 year) to examine the validity of work personality in predicting job satisfaction and its mediation of the effect of global personality on job satisfaction. Study 1 showed that (a) individuals vary systematically in their personality between roles— they were significantly more conscientious and open to experience and less extraverted at work compared to at home; (b) work personality was a better predictor of job satisfaction than both global personality and home …


The Effects Of Response Instructions On Situational Judgment Test Performance And Validity In A High-Stakes Context, Filip Lievens, Paul R. Sackett, Tine Buyse Jul 2009

The Effects Of Response Instructions On Situational Judgment Test Performance And Validity In A High-Stakes Context, Filip Lievens, Paul R. Sackett, Tine Buyse

Research Collection Lee Kong Chian School Of Business

This study fills a key gap in research on response instructions in situational judgment tests (SJTs). The authors examined whether the assumptions behind the differential effects of knowledge and behavioral tendency SJT response instructions hold in a large-scale high-stakes selection context (i.e., admission to medical college). Candidates (N = 2,184) were randomly assigned to a knowledge or behavioral tendency response instruction SJT, while SJT content was kept constant. Contrary to prior research in low-stakes settings, no meaningfully important differences were found between mean scores for the response instruction sets. Consistent with prior research, the SJT with knowledge instructions correlated more …


Abusive Supervision, Intentions To Quit, And Employees' Workplace Deviance: A Power/Dependence Analysis, Bennett J. Tepper, Jon C. Carr, Denise M. Breaux, Sharon Geider, Changya Hu, Wei Hua Jul 2009

Abusive Supervision, Intentions To Quit, And Employees' Workplace Deviance: A Power/Dependence Analysis, Bennett J. Tepper, Jon C. Carr, Denise M. Breaux, Sharon Geider, Changya Hu, Wei Hua

Research Collection Lee Kong Chian School Of Business

We conducted a two-study examination of relationships between abusive supervision and subordinates’ workplace deviance. Consistent with predictions derived from power/dependence theory, the results of a cross-sectional study with employees from three organizations suggest that abusive supervision is more strongly associated with subordinates’ organization deviance and supervisor-directed deviance when subordinates’ intention to quit is higher. The results also support the prediction that when intention to quit is higher, abusive supervision is more strongly associated with supervisor-directed deviance than with organization-directed deviance. These results were replicated in a second study, a two-wave investigation of people employed in a variety of industries and …


The Two Faces Of Control: Network Closure And Individual Performance Among Knowledge Workers, Martin Gargiulo, Gokhan Ertug, Charles Galunic Jun 2009

The Two Faces Of Control: Network Closure And Individual Performance Among Knowledge Workers, Martin Gargiulo, Gokhan Ertug, Charles Galunic

Research Collection Lee Kong Chian School Of Business

This paper argues that the effect of dense social ties, or network closure, on a knowledge worker's performance depends on the predominant role this worker plays with his or her exchange partners in the relationships affected by that closure. Using data on informal exchanges among investment bankers in the equities division of a large financial services firm operating in Europe, Asia-Pacific, Africa, and the Americas in 2001, we find that network closure in relationships in which the banker acts as an acquirer of information increases his or her performance, whereas closure in relationships in which the banker acts as a …


Different Fits Satisfy Different Needs: Linking Person-Environment Fit To Employee Commitment And Performance Using Self-Determination Theory, Gary J. Greguras, James M. Diefendorff Mar 2009

Different Fits Satisfy Different Needs: Linking Person-Environment Fit To Employee Commitment And Performance Using Self-Determination Theory, Gary J. Greguras, James M. Diefendorff

Research Collection Lee Kong Chian School Of Business

Integrating and expanding upon the person-environment fit (PE fit) and the self-determination theory literatures, the authors hypothesized and tested a model in which the satisfaction of the psychological needs for autonomy, relatedness, and competence partially mediated the relations between different types of perceived PE fit (i.e., person-organization fit, person-group fit, and job demands-abilities fit) with employee affective organizational commitment and overall job performance. Data from 163 full-time working employees and their supervisors were collected across 3 time periods. Results indicate that different types of PE fit predicted different types of psychological need satisfaction trod that psychological need satisfaction predicted affective …


Initial Attraction To Organizations: The Influence Of Trait Inferences, Jerel E. Slaughter, Gary J. Greguras Mar 2009

Initial Attraction To Organizations: The Influence Of Trait Inferences, Jerel E. Slaughter, Gary J. Greguras

Research Collection Lee Kong Chian School Of Business

Organization personality perceptions have been defined as the set of personality characteristics associated with organizations. Previous research supports five distinct factors of organization personality perceptions: Boy Scout, Innovativeness, Dominance, Thrift, and Style. The purpose of this research was to understand how individuals' initial attraction to firms is influenced by their perceptions of the degree to which firms display these traits. Results of the present investigation indicated that organization personality perceptions accounted for significant variance in initial organizational attraction, after controlling for perceptions of the degree to which the jobs at the organizations offer traditional attributes. In addition, several self-rated Big …


The Importance Of Exercise And Dimension Factors In Assessment Centers: Simultaneous Examinations Of Construct-Related And Criterion-Related Validity, Filip Lievens, Stephan Dilchert, Deniz S. Ones Jan 2009

The Importance Of Exercise And Dimension Factors In Assessment Centers: Simultaneous Examinations Of Construct-Related And Criterion-Related Validity, Filip Lievens, Stephan Dilchert, Deniz S. Ones

Research Collection Lee Kong Chian School Of Business

This study presents a simultaneous examination of multiple evidential bases of the validity of assessment center (AC) ratings. In particular, we combine both construct-related and criterion-related validation strategies in the same sample to determine the relative importance of exercises and dimensions. We examine the underlying structure of ACs in terms of exercise and dimension factors while directly linking these factors to a work-related criterion (salary). Results from an AC (N = 753) showed that exercise factors not only explained more variance in AC ratings than dimension factors but also were more important in predicting salary. Dimension factors explained a smaller …


Decision Aids For Addressing The Validity-Adverse Impact Trade-Off, Paul R. Sackett, Wilfried De Corte, Filip Lievens Jan 2009

Decision Aids For Addressing The Validity-Adverse Impact Trade-Off, Paul R. Sackett, Wilfried De Corte, Filip Lievens

Research Collection Lee Kong Chian School Of Business

Typically, adverse impact (AI) is an after-the-fact analysis: Once predictor scores for a pool of applicants are available, AI is evaluated. Sometimes the analysis is made in real time, as predictor scores are obtained on a set of applicants, and AI calculations are done on a “what if” basis as input to decisions about features such as where to set a cutoff score. The focus of this chapter, however, is on attempts to estimate in advance the likely impact of a given selection system. Here, estimates are made based on available information about the features such as the expected magnitude …


Chinese Philanthropy In Southeast Asia: Between Continuity And Change, Thomas Menkhoff Jan 2009

Chinese Philanthropy In Southeast Asia: Between Continuity And Change, Thomas Menkhoff

Research Collection Lee Kong Chian School Of Business

What makes ethnic Chinese philanthropy tick? Thomas Menkhoff looks at what drives prominent Chinese business leaders to give back to society and offers a glimpse of the changing face of ethnic philanthropy.