Open Access. Powered by Scholars. Published by Universities.®
- Discipline
-
- Organizational Behavior and Theory (264)
- Social and Behavioral Sciences (109)
- Psychology (54)
- Industrial and Organizational Psychology (53)
- Asian Studies (34)
-
- International and Area Studies (34)
- Strategic Management Policy (31)
- Sociology (12)
- Leadership Studies (9)
- Corporate Finance (8)
- Technology and Innovation (8)
- Medicine and Health Sciences (7)
- Finance and Financial Management (6)
- Public Health (5)
- Work, Economy and Organizations (5)
- Business Administration, Management, and Operations (3)
- Business and Corporate Communications (3)
- Communication (3)
- Entrepreneurial and Small Business Operations (3)
- Social Media (3)
- Social Psychology and Interaction (3)
- Gender and Sexuality (2)
- International Business (2)
- Organization Development (2)
- Performance Management (2)
- Personality and Social Contexts (2)
- Applied Behavior Analysis (1)
- Business Law, Public Responsibility, and Ethics (1)
- Keyword
-
- Personnel selection (18)
- Singapore (14)
- Validity (11)
- Mindfulness (10)
- Situational judgment test (8)
-
- Personality (7)
- Adverse impact (6)
- Assessment center (6)
- Recruitment (6)
- Assessment centers (5)
- Creativity (5)
- Culture (5)
- Job performance (5)
- Leadership (5)
- Asia (4)
- COVID-19 (4)
- China (4)
- Contextualization (4)
- Dynamic performance (4)
- Employer branding (4)
- Employer image (4)
- Gender (4)
- Human capital (4)
- Human resource management (4)
- Innovation (4)
- Job satisfaction (4)
- Job search (4)
- Selection (4)
- Situational judgment tests (4)
- Sleep (4)
- Publication Year
Articles 121 - 150 of 352
Full-Text Articles in Human Resources Management
Economic Downturns Undermine Workplace Helping By Promoting A Zero-Sum Construal Of Success, Nina Sirola, Marko Pitesa
Economic Downturns Undermine Workplace Helping By Promoting A Zero-Sum Construal Of Success, Nina Sirola, Marko Pitesa
Research Collection Lee Kong Chian School Of Business
Workplace helping is essential to the success of organizations and economies. Given the economic benefits of helping, it seems important that during difficult economic periods the amount of helping does not decline. In this research, we propose and show that it does. We argue that cues that signal the economy is performing poorly prompt a construal that the success of one person implies less success for others. This zero-sum construal of success in turn makes employees less inclined to help. Four studies found evidence consistent with our theory. Study 1 found that worse economic periods are associated with a more …
Fast-And-Frugal Trees As Noncompensatory Models Of Performance-Based Personnel Decisions, Shenghua Luan, Jochen Reb
Fast-And-Frugal Trees As Noncompensatory Models Of Performance-Based Personnel Decisions, Shenghua Luan, Jochen Reb
Research Collection Lee Kong Chian School Of Business
Employees’ performance provides the basis for many personnel decisions, and to make these decisions,managers often need to integrate information from different performance-related cues. We asked college students and experienced managers to make a series of performance-based personnel decisions and tested how well weighting-and-adding, compensatory logistic regression and lexicographic, noncompensatory fast-and-frugal trees (FFTs) could describe participants’ decision processes regarding both choices and reaction times. Results show that a significant proportion of the participants (i.e., nearly half of the college students and more than two-thirds of the experienced managers) applied FFTs to make such decisions,and that the majority of them adopted key …
The Mediating Role Of Emotional Exhaustion In The Relationship Of Mindfulness With Turnover Intentions And Job Performance, Jochen Reb, Jayanth Narayanan, Sankalp Chaturvedi, Srinivas Ekkirala
The Mediating Role Of Emotional Exhaustion In The Relationship Of Mindfulness With Turnover Intentions And Job Performance, Jochen Reb, Jayanth Narayanan, Sankalp Chaturvedi, Srinivas Ekkirala
Research Collection Lee Kong Chian School Of Business
Mindfulness in the workplace has emerged as a legitimate and growing area of organizational scholarship. The present research examined the role of employee emotional exhaustion in mediating the relationship of mindfulness with turnover intentions and task performance. Drawing on theory and empirical research on both organizational behavior and mindfulness, we predicted that more mindful employees would show lower turnover intentions and higher task performance and that these relationships would be mediated by emotional exhaustion. We tested these hypotheses in two field studies in an Indian context. Study 1 was a field study of call center employees of a multinational organization, …
Future Directions In Personality, Occupational And Medical Selection: Myths, Misunderstandings, Measurement, And Suggestions, Eamonn Ferguson, Filip Lievens
Future Directions In Personality, Occupational And Medical Selection: Myths, Misunderstandings, Measurement, And Suggestions, Eamonn Ferguson, Filip Lievens
Research Collection Lee Kong Chian School Of Business
This paper has two objectives: (1) presenting recent advances in personality theory whereby personality traits are conceptualized within a framework that focuses on the dynamic interactions of behaviour, biology, context, and states, and (2) discussing the implications of these developments for measurement and medical selection. We start by presenting evidence that traits are no longer regarded as stable deterministic predictors of behaviour. Instead, traits are found to change across generations, the life span, and in response to environmental contingencies. Thus, there is an urgent need to explore how traits change as function of medical education. Second, drawing on recent theory …
Situational Judgement Tests For Selection, Jan Corstjens, Filip Lievens, Stefan Krumm
Situational Judgement Tests For Selection, Jan Corstjens, Filip Lievens, Stefan Krumm
Research Collection Lee Kong Chian School Of Business
When situational judgement tests (SJTs) began to regain popularity among the scientific community in the 1990s there was an implicit notion that they captured context‐dependent knowledge. In fact, the term ‘situational judgement’ carries the connotation of test‐takers’ responses being more effective when they consider the specifics of the situation. In recent years another perspective has emerged, which views SJTs as capturing relatively contextindependent knowledge (or general domain knowledge; Motowidlo, Crook, Kell & Naemi, 2009; Motowidlo, Hooper & Jackson, 2006a). Although SJTs and their items will often fall somewhere between these two perspectives, we posit in this chapter that it might …
The Role Of Facial Appearance On Ceo Selection After Firm Misconduct, David M. Gomulya, Elaine M. Wong, Margaret E. Ormiston, Warren Boeker
The Role Of Facial Appearance On Ceo Selection After Firm Misconduct, David M. Gomulya, Elaine M. Wong, Margaret E. Ormiston, Warren Boeker
Research Collection Lee Kong Chian School Of Business
We investigate a particular aspect of CEO successor trustworthiness that may be critically important after a firm has engaged in financial misconduct. Specifically, drawing on prior research that suggests that facial appearance is one critical way in which trustworthiness is signaled, we argue that leaders who convey integrity, a component of trustworthiness, will be more likely to be selected as successors after financial restatement. We predict that such appointments garner more positive reactions by external observers such as investment analysts and the media because these CEOs are perceived as having greater integrity. In an archival study of firms that have …
Signaler Credibility, Signal Susceptibility, And Relative Reliance On Signals: How Stakeholders Change Their Evaluative Processes After Violation Of Expectations And Rehabilitative Efforts, David Gomulya, Yuri Mishina
Signaler Credibility, Signal Susceptibility, And Relative Reliance On Signals: How Stakeholders Change Their Evaluative Processes After Violation Of Expectations And Rehabilitative Efforts, David Gomulya, Yuri Mishina
Research Collection Lee Kong Chian School Of Business
Prior studies have shown that a firm’s violation of expectations might lead to less favorable evaluations of that firm by stakeholders. However, the literature has been silent on whether and how the process by which stakeholders evaluate a firm could change subsequent to the violation. Drawing from signaling and screening theory, we examine how evaluative processes might change in the context of financial restatements. We find that investors appear to shift their relative reliance on particular signals in determining a firm’s stock price following an earnings restatement. These changes are at least partly reversed following the replacement of an incumbent …
Individual Differences And Their Measurement: A Review Of 100 Years Of Research, Paul R. Sackett, Filip Lievens, Chad H. Van Iddekinge, Nathan R. Kuncel
Individual Differences And Their Measurement: A Review Of 100 Years Of Research, Paul R. Sackett, Filip Lievens, Chad H. Van Iddekinge, Nathan R. Kuncel
Research Collection Lee Kong Chian School Of Business
This article reviews 100 years of research on individual differences and their measurement, with a focus on research published in the Journal of Applied Psychology. We focus on 3 major individual differences domains: (a) knowledge, skill, and ability, including both the cognitive and physical domains; (b) personality, including integrity, emotional intelligence, stable motivational attributes (e.g., achievement motivation, core self-evaluations), and creativity; and (c) vocational interests. For each domain, we describe the evolution of the domain across the years and highlight major theoretical, empirical, and methodological developments, including relationships between individual differences and variables such as job performance, job satisfaction, and …
Experimental Test Validation: Examining The Path From Test Elements To Test Performance, Stefan Krumm, Joachim Huffmeier, Filip Lievens
Experimental Test Validation: Examining The Path From Test Elements To Test Performance, Stefan Krumm, Joachim Huffmeier, Filip Lievens
Research Collection Lee Kong Chian School Of Business
Although the vast majority of validation studies rely on correlational validity evidence, there is an increased recognition that validity should also focus on whether variations in the focal psychological attribute lead to variations in the measurement outcomes. Therefore, calls have been made that validity evidence should also be gathered through experiments. Existing experimental validation strategies focus on manipulating psychological attributes and their effects on measurement outcomes. In the current manuscript, we present an additional and complementary approach that focuses on manipulating test elements (instead of psychological attributes) that are considered indispensable for test functioning. Examples from personality, situational judgment, emotional …
What Doesn't Kill You Will Only Make You More Risk-Loving: Early-Life Disasters And Ceo Behavior, Gennaro Bernile, Vineet Bhagwat, P. Raghavendra Rau
What Doesn't Kill You Will Only Make You More Risk-Loving: Early-Life Disasters And Ceo Behavior, Gennaro Bernile, Vineet Bhagwat, P. Raghavendra Rau
Research Collection Lee Kong Chian School Of Business
The literature on managerial style posits a linear relation between a chief executive officer's (CEOs) past experiences and firm risk. We show that there is a nonmonotonic relation between the intensity of CEOs’ early-life exposure to fatal disasters and corporate risk-taking. CEOs who experience fatal disasters without extremely negative consequences lead firms that behave more aggressively, whereas CEOs who witness the extreme downside of disasters behave more conservatively. These patterns manifest across various corporate policies including leverage, cash holdings, and acquisition activity. Ultimately, the link between CEOs’ disaster experience and corporate policies has real economic consequences on firm riskiness and …
The Effects Of Predictor Method Factors On Selection Outcomes: A Modular Approach To Personnel Selection Procedures, Filip Lievens, Paul R. Sackett
The Effects Of Predictor Method Factors On Selection Outcomes: A Modular Approach To Personnel Selection Procedures, Filip Lievens, Paul R. Sackett
Research Collection Lee Kong Chian School Of Business
Past reviews and meta-analyses typically conceptualized and examined selection procedures as holistic entities. We draw on the product design literature to propose a modular approach as a complementary perspective to conceptualizing selection procedures. A modular approach means that a product is broken down into its key underlying components. Therefore, we start by presenting a modular framework that identifies the important measurement components of selection procedures. Next, we adopt this modular lens for reviewing the available evidence regarding each of these components in terms of affecting validity, subgroup differences, and applicant perceptions, as well as for identifying new research directions. As …
Perspectives From 22 Countries On The Legal Environment For Selection, Brett Myors, Filip Lievens, Eveline Schollaert, Greet Van Hoye, Steven F. Cronshow, Antonio Mladinic, Viviana Rodriguez, Herman Aguinis, Dirk D. Steiner, Florence Rolland, Heinz Schuler, Andreas Frintrup, Ioannis Nikolaou, Maria Tomprou, S. Subramony, Shabu B. Raj, Shay Tzafrir, Peter Bamberger, Marilena Bertolino, Marco Mariani
Perspectives From 22 Countries On The Legal Environment For Selection, Brett Myors, Filip Lievens, Eveline Schollaert, Greet Van Hoye, Steven F. Cronshow, Antonio Mladinic, Viviana Rodriguez, Herman Aguinis, Dirk D. Steiner, Florence Rolland, Heinz Schuler, Andreas Frintrup, Ioannis Nikolaou, Maria Tomprou, S. Subramony, Shabu B. Raj, Shay Tzafrir, Peter Bamberger, Marilena Bertolino, Marco Mariani
Research Collection Lee Kong Chian School Of Business
In the United States, the legal context plays a major role in how industrial/organizational (I/O) psychologists approach selection system development. The set of protected groups, the approaches to making an a priori case of discrimination (e.g., differential treatment vs. adverse impact), the key court cases influencing selection, and the prohibitions against preferential treatment (e.g., the 1991 ban on score adjustment or within-group norming) are well known. Selection texts (e.g., Guion, 1998) and human resource management texts (e.g., Cascio & Aguinis, 2008) give prominent treatment to the legal context. In recent years, there has been a growing internationalization of I/O psychology …
How Future Work Selves Guide Feedback Seeking And Feedback Responding At Work, Frederik Anseel, Karoline Strauss, Filip Lievens
How Future Work Selves Guide Feedback Seeking And Feedback Responding At Work, Frederik Anseel, Karoline Strauss, Filip Lievens
Research Collection Lee Kong Chian School Of Business
Providing feedback is one of the most widely accepted psychological interventions for learning and development. The belief that giving feedback to employees is beneficial for individual and organizational performance is also strongly held in organizations. Therefore, providing feedback to employees lies at the heart of a wide range of often costly and time-intensive performance management tools in organizations. However, contrary to these beliefs, meta-analytic evidence shows that feedback interventions do not produce unequivocal positive effects on performance (Kluger & DeNisi, 1996).
Organizational Image/Reputation, Filip Lievens
Organizational Image/Reputation, Filip Lievens
Research Collection Lee Kong Chian School Of Business
Organizational image refers to people’s global impressions of an organization and is defined as people’s loose structures of knowledge and beliefs about an organization. Organizational image represents the net cognitive reactions and associations of customers, investors, employees, and applicants to an organization’s name. Accordingly, it serves as a template to categorize, store, and recall organization-related information.
Take A Break! Benefits Of Sleep And Short Breaks For Daily Work Engagement, Jana Kuhnel, Hannes Zacher, Jessica De Bloom, Ronald Bledow
Take A Break! Benefits Of Sleep And Short Breaks For Daily Work Engagement, Jana Kuhnel, Hannes Zacher, Jessica De Bloom, Ronald Bledow
Research Collection Lee Kong Chian School Of Business
The current study investigates the benefits of a good night’s sleep and short work breaks for employees’ daily work engagement. It is hypothesized that sleep and self-initiated short breaks help restore energetic and self-regulatory resources which, in turn, enable employees to experience high work engagement. A daily diary study was conducted with 107 employees who provided data twice a day (before lunch and at the end of the working day) over 5 workdays (453 days in total). Multilevel regression analyses showed that sleep quality and short breaks were beneficial for employees’ daily work engagement. After nights employees slept better, they …
Limited Attention, Marital Events And Hedge Funds, Yan Lu, Sugata Ray, Melvyn Teo
Limited Attention, Marital Events And Hedge Funds, Yan Lu, Sugata Ray, Melvyn Teo
Research Collection Lee Kong Chian School Of Business
We explore the impact of limited attention by analyzing the performance of hedge fund managers who are distracted by marital events. We find that marriages and divorces are associated with significantly lower fund alpha, during the six-month period surrounding and the two-year period after the event. Busy managers who manage multiple funds and who are not part of a team are more affected by marital transitions. Inattentive managers place fewer active bets relative to their style peers, load more on index stocks, exhibit higher R-squareds with respect to systematic factors, and are more prone to the disposition effect.
I Just Got Fired!, Nirmalya Kumar
I Just Got Fired!, Nirmalya Kumar
Research Collection Lee Kong Chian School Of Business
Prof Kumar takes about his experience of suddenly losing his position in the Tata Group, due to stepping down of the Chairman Cyrus Mistry.
Can Asians Be Creative?, Chua, Roy Y. J., Jerry Zremski
Can Asians Be Creative?, Chua, Roy Y. J., Jerry Zremski
Research Collection Lee Kong Chian School Of Business
A crotchety American named Henry Ford invented a modern, fast and efficient way to manufacture automobiles and a Japanese man named Eiji Toyoda refined and perfected it. A series of innovators across the western world developed the television - and the tech specialists at Sony, Toshiba and a host of other Asian companies found ways to make TVs better, cheaper, faster. And an idiosyncratic Californian named Steve Jobs invented a company that made a smart phone for the masses - and then outsourced the manufacturing to China. If you detect a pattern here, you are not alone. Asia may be …
Interpersonal Dynamics In Assessment Center Exercises: Effects Of Role Player Portrayed Disposition, Tom Oliver, Peter Hausdorf, Filip Lievens, Peter Conlon
Interpersonal Dynamics In Assessment Center Exercises: Effects Of Role Player Portrayed Disposition, Tom Oliver, Peter Hausdorf, Filip Lievens, Peter Conlon
Research Collection Lee Kong Chian School Of Business
Although interpersonal interactions are the mainstay of many assessment center exercises, little is known about how these interactions unfold and affect participant behavior and performance. More specifically, participants interact with role players who have been instructed to demonstrate behavior reflecting specific dispositions as part of the exercise. This study focuses on role player portrayed disposition as a potentially important social demand relevant to participant behavior and performance in interpersonal simulations. We integrate interpersonal theory and trait activation theory to formulate hypotheses about the effects of role player portrayed disposition on participant behavior and performance in 184 interpersonal simulations. A significant …
When Do You Procrastinate? Sleep Quality And Social Lag Jointly Predict Self-Regulatory Failure At Work, Jana Kuhnel, Ronald Bledow, Nicolas Feuerhahn
When Do You Procrastinate? Sleep Quality And Social Lag Jointly Predict Self-Regulatory Failure At Work, Jana Kuhnel, Ronald Bledow, Nicolas Feuerhahn
Research Collection Lee Kong Chian School Of Business
This study investigates antecedents of procrastination, the tendency to delay the initiation or completion of work activities. We examine this phenomenon from a self-regulation perspective and argue that depleted self-regulatory resources are an important pathway to explain why and when employees procrastinate. The restoration of self-regulatory resources during episodes of non-work is a prerequisite for the ability to initiate action at work. As sleep offers the opportunity to replenish self-regulatory resources, employees should procrastinate more after nights with low-quality sleep and shorter sleep duration. We further propose that people's social sleep lag amplifies this relationship. Social sleep lag arises if …
The Impact Of Power On Reliance On Feelings Versus Reasons In Decision Making, Yunhui Huang, Hannah H. Chang, Jiewen Hong
The Impact Of Power On Reliance On Feelings Versus Reasons In Decision Making, Yunhui Huang, Hannah H. Chang, Jiewen Hong
Research Collection Lee Kong Chian School Of Business
We examine the impact of power on consumer decision making. Results from four experiments provide converging evidence thatpeople in high- (low-) power states are more likely to rely on affective feelings (cognitive reasoning) in making judgments anddecisions.
Reassessing Board Member Allegiance: Ceo Replacement Following Financial Misconduct, David M. Gomulya, Warren Boeker
Reassessing Board Member Allegiance: Ceo Replacement Following Financial Misconduct, David M. Gomulya, Warren Boeker
Research Collection Lee Kong Chian School Of Business
Research summary: We examine how board members' reactions following financial misconduct differ from those following other adverse organizational events, such as poor performance. We hypothesize that inside directors and directors appointed by the CEO may be particularly concerned about their reputation following deceptive financial practices. We demonstrate that directors more closely affiliated with the CEO are more likely to reduce their support for the CEO following financial misconduct, increasing the likelihood of CEO replacement. Enactment of the Sarbanes-Oxley Act similarly alters governance dynamics by creating a greater expectation for sound corporate governance. We demonstrate our findings in U.S. public firms …
Actions Speak Louder Than Words: Outsiders' Perceptions Of Diversity Mixed Messages, Leon Windscheid, Lynn Bowes-Sperry, Deborah L. Kidder, Ho Kwan Cheung, Michele Morner, Filip Lievens
Actions Speak Louder Than Words: Outsiders' Perceptions Of Diversity Mixed Messages, Leon Windscheid, Lynn Bowes-Sperry, Deborah L. Kidder, Ho Kwan Cheung, Michele Morner, Filip Lievens
Research Collection Lee Kong Chian School Of Business
To attract a gender diverse workforce, many employers use diversity statements to publicly signal that they value gender diversity. However, this often represents a misalignment between words and actions (i.e., a diversity mixed message) because most organizations are male dominated, especially in board positions. We conducted 3 studies to investigate the potentially indirect effect of such diversity mixed messages through perceived behavioral integrity on employer attractiveness. In Study 1, following a 2 x 2 design, participants (N = 225) were either shown a pro gender diversity statement or a neutral statement, in combination with a gender diverse board (4 men …
Validity And Reliability Of Situational Judgement Test Scores: A New Approach Based On Cognitive Diagnosis Models, Miguel A. Sorrel, Julio Olea, Francisco José Abad, Jimmy De La Torre, David Aguado, Filip Lievens
Validity And Reliability Of Situational Judgement Test Scores: A New Approach Based On Cognitive Diagnosis Models, Miguel A. Sorrel, Julio Olea, Francisco José Abad, Jimmy De La Torre, David Aguado, Filip Lievens
Research Collection Lee Kong Chian School Of Business
Conventional methods for assessing the validity and reliability of situational judgment test (SJT) scores have proven to be inadequate. For example, factor analysis techniques typically lead to nonsensical solutions, and assumptions underlying Cronbach's alpha coefficient are violated due to the multidimensional nature of SJTs. In the current article, we describe how cognitive diagnosis models (CDMs) provide a new approach that not only overcomes these limitations but that also offers extra advantages for scoring and better understanding SJTs. The analysis of the Q-matrix specification, model fit, and model parameter estimates provide a greater wealth of information than traditional procedures do. Our …
The Digital Workforce And The Workplace Of The Future, Amy Colbert, Nick Yee, Gerard George
The Digital Workforce And The Workplace Of The Future, Amy Colbert, Nick Yee, Gerard George
Research Collection Lee Kong Chian School Of Business
The authors reflect on ways increased prevalence of technology and digital natives entering the workplace influence how work is approached. They talk about competencies of the digital workforce and suggests both digital natives and digital immigrants could have the skills needed to utilize technology for manipulating data, problem solving, and new product creation. They comment on interpersonal relating and identity development in digital work forces, and the utilization of technology at work.
Why Victims Of Undermining At Work Become Perpetrators Of Undermining: An Integrative Model, Ki Young Lee, Eugene Kim, Devasheesh P. Bhave, Michelle K. Duffy
Why Victims Of Undermining At Work Become Perpetrators Of Undermining: An Integrative Model, Ki Young Lee, Eugene Kim, Devasheesh P. Bhave, Michelle K. Duffy
Research Collection Lee Kong Chian School Of Business
We develop and test an integrative model explaining why victims of workplace social undermining become perpetrators of undermining. Conceptualizing social undermining as a norm-violating and a resource-depleting experience, we theorize that undermining victimization lowers interpersonal justice perceptions and depletes self-regulatory resources, and these 2 mechanisms in tandem trigger a moral disengagement process that influences subsequent undermining behaviors. We further theorize that moral identity functions as a boundary condition: high moral identity attenuates whether interpersonal injustice and resource depletion shape moral disengagement and whether moral disengagement translates to subsequent undermining. A field study of bank employees provides empirical support for the …
The Benefits Of Bad Economies: Business Cycles And Time-Based Work-Life Conflict, Christopher M. Barnes, Alexandru Lefter, Devasheesh P. Bhave, David Turley Wagner
The Benefits Of Bad Economies: Business Cycles And Time-Based Work-Life Conflict, Christopher M. Barnes, Alexandru Lefter, Devasheesh P. Bhave, David Turley Wagner
Research Collection Lee Kong Chian School Of Business
Recent management research has indicated the importance of family, sleep, and recreation as nonwork activities of employees. Drawing from entrainment theory, we develop an expanded model of work-life conflict to contend that macrolevel business cycles influence the amount of time employees spend on both work and nonwork activities. Focusing solely on working adults, we test this model in a large nationally representative dataset from the Bureau of Labor Statistics that spans an 8-year period, which includes the “Great Recession” from 2007 through 2009. We find that during economic booms, employees work more and therefore spend less time with family, sleeping, …
The Role Of Occupational Emotional Labor Requirements On The Surface Acting-Job Satisfaction Relationship, Devasheesh P. Bhave, Theresa M. Glomb
The Role Of Occupational Emotional Labor Requirements On The Surface Acting-Job Satisfaction Relationship, Devasheesh P. Bhave, Theresa M. Glomb
Research Collection Lee Kong Chian School Of Business
In this study we employ two distinct lenses of emotional labor—EL as occupational requirements and EL as intrapsychic processes of surface acting—and examine their relationship with job satisfaction. In a large, occupationally diverse sample, results indicate that occupational EL requirements are positively related to job satisfaction, whereas surface acting is negatively related to job satisfaction. Additionally, occupational EL requirements have a cross-level moderation effect on the relationship between surface acting and job satisfaction. Nonlinear effects are also observed for surface acting: the initial negative relationship of surface acting with job satisfaction is exacerbated at high levels of surface acting. Overall, …
Situational Judgment Tests: From Measures Of Situational Judgment To Measures Of General Domain Knowledge, Filip Lievens, Stephan J. Motowidlo
Situational Judgment Tests: From Measures Of Situational Judgment To Measures Of General Domain Knowledge, Filip Lievens, Stephan J. Motowidlo
Research Collection Lee Kong Chian School Of Business
Situational judgment tests (SJTs) are typically conceptualized as contextualized selection procedures that capture candidate responses to a set of relevant job situations as a basis for prediction. SJTs share their sample-based and contextualized approach with work samples and assessment center exercises, although they differ from these other simulations by presenting the situations in a low-fidelity (e.g., written) format. In addition, SJTs do not require candidates to respond through actual behavior because they capture candidates' situational judgment via a multiple-choice response format. Accordingly, SJTs have also been labeled low-fidelity simulations. This SJT paradigm has been very successful: In the last 2 …
Slack Resources And The Rent-Generating Potential Of Firm-Specific Knowledge, Heli Wang, Jaepil Choi, Guoguang Wan, John Qi Dong
Slack Resources And The Rent-Generating Potential Of Firm-Specific Knowledge, Heli Wang, Jaepil Choi, Guoguang Wan, John Qi Dong
Research Collection Lee Kong Chian School Of Business
We examine how two types of slack resources relevant to knowledge employees—human resource slack and financial slack at the R&D functional level—influence the rent-generating potential of firm-specific knowledge resources. According to the resource- and knowledge-based views of the firm, firm-specific knowledge resources are critical for generating economic rents for a firm. However, without motivated knowledge employees investing in the corresponding specialized human capital in the process of absorbing and deploying firm-specific knowledge resources, the resource potential for rent generation would be greatly discounted. We argue that human resource slack among knowledge employees and financial slack available for R&D activities affect …