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Human Resources Management Commons™

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University of Nebraska - Lincoln

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Full-Text Articles in Human Resources Management

Meeting The Challenges Of Effective International Hrm: Analysis Of The Antecedents Of Global Mindset, Joana S. P. Story, John E. Barbuto Jr., Fred Luthans, James A. Bovaird Jan 2014

Meeting The Challenges Of Effective International Hrm: Analysis Of The Antecedents Of Global Mindset, Joana S. P. Story, John E. Barbuto Jr., Fred Luthans, James A. Bovaird

Department of Management: Faculty Publications

The full force of globalization has hit today’s organizations, and it is clear that there are many cultural and human problems. International human resource management (IHRM) is being asked to better understand and develop multinational organizational leaders to meet the challenges. A prominent solution that is receiving increased attention is the construct of global mindset, which has growing rhetoric but little research support. To help fill this need, after first theoretically framing global mindset as made up of one’s cultural intelligence and global business orientation, this study identifies and empirically tests some theory-driven antecedents. Utilizing a diverse sample (N = …


The Role Of Mindfulness And Psychological Capital On The Well-Being Of Leaders, Maree Roche, Jarrod M. Haar, Fred Luthans Jan 2014

The Role Of Mindfulness And Psychological Capital On The Well-Being Of Leaders, Maree Roche, Jarrod M. Haar, Fred Luthans

Department of Management: Faculty Publications

In today’s highly competitive and extremely complex global economy, organizational leaders at all levels are facing unprecedented challenges. Yet, some seem to be handling the pressure better than others. Utilizing 4 samples of CEOs/presidents/top (n = 205), middle (n = 183), and junior (n = 202) managers, as well as 107 entrepreneurs, using Structural Equation Modeling we tested the direct effect that their level of mindfulness (heightened awareness) and the mediating effect of their psych logical capital (i.e., hope, efficacy, resilience, and optimism) may have on their mental well-being. In all 4 samples, mindfulness was found to be negatively related …


The Curvilinear And Conditional Effects Of Product Line Breadth On Salesperson Performance, Role Stress, And Job Satisfaction, Jeff Johnson, Ravipreet S. Sohi Jan 2014

The Curvilinear And Conditional Effects Of Product Line Breadth On Salesperson Performance, Role Stress, And Job Satisfaction, Jeff Johnson, Ravipreet S. Sohi

Department of Marketing: Faculty Publications

The impact of how product line breadth affects a salesperson is unclear in the existing literature. While numerous product lines can provide certain benefits to the salesperson, they may also have a dark side. This research examines the impact of number product lines handled by the salespeople on their performance, role stress, and job satisfaction. Based on role and schema theories, we test a series of curvilinear and conditional effects, using data collected from salespeople across multiple industries. Our analysis indicates non-linear relationships between number of product lines handled by the salesperson and salesperson performance and role stress. Further, these …


Narcissism: An Integrative Synthesis And Dominance Complementarity Model, Emily Grijalva, Peter D. Harms Jan 2014

Narcissism: An Integrative Synthesis And Dominance Complementarity Model, Emily Grijalva, Peter D. Harms

P. D. Harms Publications

Narcissism has become an increasingly popular research topic in recent years. We describe why it is beneficial for organizational researchers to study narcissism due to its two strongest organizational correlates: counterproductive work behavior and leadership. We explore why narcissists perform counterproductive work behavior and offer advice on what organizations can do to prevent narcissists’ counterproductivity. Subsequently, we discuss narcissism’s relationship with leadership effectiveness, and propose a Narcissistic Leaders and Dominance Complementarity Model, which examines the dynamic interaction of narcissistic leaders’ characteristics with those of their followers to predict leadership effectiveness. Finally, we suggest four areas of management that may benefit …


A Force Of Change: Chris Peterson And The Us Army’S Global Assessment Tool, Paul B. Lester, Peter D. Harms, Mitchel Norman Herian, Walter J. Sowden Jan 2014

A Force Of Change: Chris Peterson And The Us Army’S Global Assessment Tool, Paul B. Lester, Peter D. Harms, Mitchel Norman Herian, Walter J. Sowden

P. D. Harms Publications

The US Army launched the Global Assessment Tool (GAT) – a 105-item psychometric instrument taken by approximately one million soldiers annually – in October, 2009 in support of a population-wide resilience development initiative known as the Comprehensive Soldier and Family Fitness (CSF2) program. The lead developer of the GAT was Chris Peterson, and his work on this project – along with that of Nansook Park and Colonel Carl Castro – will likely leave an important and indelible mark on not only the Army, but also the field of military psychology. In this paper, we provide more detail on the history …


Uncovering The Nuances Of Referral Hiring: How Referrer Characteristics Affect Referral Hires’ Performance And Likelihood Of Voluntary Turnover, Jenna R. Pieper Jan 2014

Uncovering The Nuances Of Referral Hiring: How Referrer Characteristics Affect Referral Hires’ Performance And Likelihood Of Voluntary Turnover, Jenna R. Pieper

Department of Management: Faculty Publications

The literature on employee referral hiring gives little attention to referrers. Synthesizing two theories in the literature (the better match and social enrichment accounts), through the lens of social resources theory, I provide a conceptual and empirical breakdown of the effects of referrer quality (referrer performance at hire and referrer tenure at hire) and post-hire accessibility (referrer employment and referrer-referral hire job congruence) on referral hire performance and likelihood of voluntary turnover. I tested my hypotheses with longitudinal data from 386 referrer-referral hire pairs at the same job level in a U.S. call center over a 2-year period. Across analyses …


Reflections On The Metamorphosis At Robben Island: The Role Of Institutional Work And Positive Psychological Capital, Wayne F. Cascio, Fred Luthans Dec 2013

Reflections On The Metamorphosis At Robben Island: The Role Of Institutional Work And Positive Psychological Capital, Wayne F. Cascio, Fred Luthans

Department of Management: Faculty Publications

Nelson Mandela and other political prisoners from South Africa were imprisoned on notorious Robben Island from the mid-1960s until the end of the apartheid regime in 1991. The stark conditions and abusive treatment of these prisoners has been widely publicized. However, upon reflection and in retrospect, over the years, a type of metamorphosis occurred. Primarily drawing from firsthand accounts of the former prisoners and guards, it seems that Robben Island morphed from the traditional oppressive prison paradigm to one where the positively oriented prisoners disrupted the institution with a resulting climate of learning and transformation that eventually led to freedom …


The Comprehensive Soldier And Family Fitness Program Evaluation. Report #4: Evaluation Of Resilience Training And Mental And Behavioral Health Outcomes, Peter D. Harms, Mitchel Herian, Dina V. Krasikova, Adam J. Vanhove, Paul B. Lester Apr 2013

The Comprehensive Soldier And Family Fitness Program Evaluation. Report #4: Evaluation Of Resilience Training And Mental And Behavioral Health Outcomes, Peter D. Harms, Mitchel Herian, Dina V. Krasikova, Adam J. Vanhove, Paul B. Lester

P. D. Harms Publications

The purpose of this evaluation is to examine the effectiveness of Master Resilience Training, which is a pillar of the Comprehensive Soldier and Family Fitness (CSF2) program. The report evaluates the relationship between resilience training and diagnoses for mental health or substance abuse problems and whether this relationship was mediated by Soldiers’ self-reported resilience/ psychological health (R/PH). In other words, we tested whether Soldiers with MRT trainers in their units experienced increases in self-reported R/PH, and whether increases in self-reported R/PH were associated with reduced odds of Soldiers receiving diagnoses for mental health or substance abuse problems.

The results revealed …


A Closer Look At The Assistant (To The) Regional Manager: Personality Differences Between First And Second In Command Leaders In Organizations, Ross Benes Mar 2013

A Closer Look At The Assistant (To The) Regional Manager: Personality Differences Between First And Second In Command Leaders In Organizations, Ross Benes

McNair Scholars Research Journal

Although a great deal of research has established personality differences between leaders and their followers (Lord, de Vader, & Alliger, 1986) there has been little research on how leaders at different levels of organizations may differ from one another. In particular, no research to date has examined whether or not there are personality differences between those who are first in command of their organizations and those second in command. The present study attempts to explore whether or not these differences exist in terms of both lay perceptions and in reality. The researchers in this study asked 401 individuals to contrast …


Supportive Supervision And Resiliency Ohio - Accwic Coaching Curriculum, Atlantic Coast Child Welfare Implementation Center Jan 2013

Supportive Supervision And Resiliency Ohio - Accwic Coaching Curriculum, Atlantic Coast Child Welfare Implementation Center

Other QIC-WD Products

Purpose The International Federation of Coaches (ICF) defines coaching as: “partnering with clients in a thought-provoking and creative process that inspires them to maximize their personal and professional potential.” “Coaching is highly focused on individuals designing their future – and that of their organization – and achieving excellence through setting personally and professionally challenging goals and committing to taking the actions necessary to achieve them” (Byrne, 2007). In the field of child welfare, coaching is being utilized in work situations, at all levels of the system, to focus on specific skills and abilities to reach specific outcomes, enhance performance and …


Supportive Supervision And Resiliency Ohio - Accwic Training Curriculum, Atlantic Coast Child Welfare Implementation Center Jan 2013

Supportive Supervision And Resiliency Ohio - Accwic Training Curriculum, Atlantic Coast Child Welfare Implementation Center

Other QIC-WD Products

Purpose The International Federation of Coaches (ICF) defines coaching as: “partnering with clients in a thought-provoking and creative process that inspires them to maximize their personal and professional potential.” “Coaching is highly focused on individuals designing their future – and that of their organization – and achieving excellence through setting personally and professionally challenging goals and committing to taking the actions necessary to achieve them” (Byrne, 2007). In the field of child welfare, coaching is being utilized in work situations, at all levels of the system, to focus on specific skills and abilities to reach specific outcomes, enhance performance and …


Boots On The Ground: A First-Hand Account Of Conducting Psychological Research In Combat, Peter D. Harms, Paul B. Lester Jan 2012

Boots On The Ground: A First-Hand Account Of Conducting Psychological Research In Combat, Peter D. Harms, Paul B. Lester

P. D. Harms Publications

At the height of the surge in Iraq, Captain Paul Lester, an Army research psychologist, embedded himself with the 2nd Battalion, 6th Infantry Regiment in order to study leadership and psychological resilience in combat. Few researchers are ever presented with the opportunities and responsibilities inherent for a psychologist in this situation or with the decisions he faced when agreeing to take on this mission. In his own words, Captain Lester explains the nature of this mission, what makes research in this context so unique, and what lessons he learned.


Addressing Work-Related Traumatic Stress Nebraska - Resilience Alliance Facilitator Manual, Acs-Nyu Children's Trauma Institute Sep 2011

Addressing Work-Related Traumatic Stress Nebraska - Resilience Alliance Facilitator Manual, Acs-Nyu Children's Trauma Institute

Other QIC-WD Products

Child welfare staff are first responders; just like police officer and fire fighters, they are asked to respond to emergency situations with very little information, and by doing so often put themselves at risk. In addition to the very real physical risks involved with responding to a report of suspected child abuse or neglect, there are equally real psychological risks involved with taking care of children and families that have experienced abuse, neglect, family and community violence, and other traumas. Unlike police officers and fire fighters, however, child welfare staff get very little public recognition for the hard work they …


Addressing Work-Related Traumatic Stress Nebraska - Resilience Alliance Participant Handbook, Asc-Nyu Children's Trauma Institute Sep 2011

Addressing Work-Related Traumatic Stress Nebraska - Resilience Alliance Participant Handbook, Asc-Nyu Children's Trauma Institute

Other QIC-WD Products

Child welfare staff are first responders; just like police officer and fire fighters, they are asked to respond to emergency situations with very little information, and by doing so often put themselves at risk. In addition to the very real physical risks involved with responding to a report of suspected child abuse or neglect, there are equally real psychological risks involved with taking care of children and families that have experienced abuse, neglect, family and community violence, and other traumas. Unlike police officers and fire fighters, however, child welfare staff get very little public recognition for the hard work they …


A Phenomenological Study Of Millennial Generation Cooperative Extension Educators' Development Of Core Competencies, David L. Varner Aug 2011

A Phenomenological Study Of Millennial Generation Cooperative Extension Educators' Development Of Core Competencies, David L. Varner

Department of Agricultural Leadership, Education, and Communication: Dissertations, Theses, and Student Research

The purpose of this qualitative research study was to describe the experiences that contribute to the development of core competencies among Millennial Generation, county-based Extension educators in the University of Nebraska-Lincoln Extension Division. Fourteen educators were randomly purposefully selected to participate in the study. Participants were born in 1977 or later as determined by Tapscott (2009). Educators’ tenure in Cooperative Extension ranged from two months to seven years. Three themes and associated sub-themes emerged from semi-structured interviews: (a) Blindfolded and Scared—educators were confused, overwhelmed and in need of support; (b) Developing the Big Skills: A Daunting Task—focused on discovering competencies …


Psychological Net Worth: Finding The Balance Between Psychological Capital And Psychological Debt, Michele L. Millard Jul 2011

Psychological Net Worth: Finding The Balance Between Psychological Capital And Psychological Debt, Michele L. Millard

Department of Agricultural Leadership, Education, and Communication: Dissertations, Theses, and Student Research

This multi-level study examined a proposed framework of psychological net worth that builds on the current psychological capital conceptualization of positive psychological assets provided to an organization by articulating the construct of psychological debt or those psychological liabilities in an organization. By describing psychological debt as a collection of negative attributes that occur at the individual level for individuals that hamper productivity, morale, and effectiveness in organizations, this framework of psychological net worth proposes the need to create a psychological balance sheet of psychological capital and debt. Psychological debt is described using the dimension of emotional labor, job insecurity, job …


A Multilevel Examination Of Proactive Work Behaviors: Contextual And Individual Differences As Antecedents, Travis P. Searle May 2011

A Multilevel Examination Of Proactive Work Behaviors: Contextual And Individual Differences As Antecedents, Travis P. Searle

Department of Agricultural Leadership, Education, and Communication: Dissertations, Theses, and Student Research

In this study, the process through which individual differences (i.e., proactive personality, psychological empowerment, and servant leader characteristics at level-1) and contextual differences (i.e., servant leadership characteristics at level-2) are antecedents to proactive work behaviors (i.e., problem prevention, individual innovation, voice, and taking charge) was tested. Results indicated that psychological empowerment partially mediated the relationship between proactive personality and individual innovation. Psychological empowerment fully mediated the relationship between proactive personality and taking charge. Proactive personality was indirectly related to problem prevention, via psychological empowerment. Psychological empowerment was directly related to voice. In addition, servant leader characteristics at level-1 were positively …


Becoming A Firm: An Investigation Of How One-Person Enterprises Construct The Problem Of Becoming An Employer, Ronda M. Smith Nelson Apr 2011

Becoming A Firm: An Investigation Of How One-Person Enterprises Construct The Problem Of Becoming An Employer, Ronda M. Smith Nelson

College of Business: Dissertations, Theses, and Student Research

This study draws on Coase’s (1937) Theory of the Firm, that suggests a firm exists only after it has employees and Penrose’s (1959) Theory of the Growth of the Firm which suggests human resources are a critical asset to the firm as a means to better   understand the issue of job creation in the United States especially among one-person enterprises (OPEs).  From the perspective of entrepreneurial cognition, and in the context of ill-defined problems (Abelson & Levi.1985) a survey was conducted to better understand the Becoming an Employer Problem (BEP) as it is perceived by OPEs.  A measure of the …


A Tale Of Two Paradigms: The Impact Of Psychological Capital And Reinforcing Feedback On Problem Solving And Innovation, Fred Luthans, Carolyn M. Youssef, Shannon L. Rawski Jan 2011

A Tale Of Two Paradigms: The Impact Of Psychological Capital And Reinforcing Feedback On Problem Solving And Innovation, Fred Luthans, Carolyn M. Youssef, Shannon L. Rawski

Department of Management: Faculty Publications

This study drew from two distinct paradigms: the social cognitively based emerging field of positive organizational behavior or POB and the more established behaviorally based area of organizational behavior modification or OB Mod. The intent was to show that both can contribute to complex challenges facing today’s organizations. Using a quasi-experimental research design (N = 1,526 working adults), in general both the recently recognized core construct of psychological capital (representing POB) and reinforcing feedback (representing OB Mod), especially when partially mediated through a mastery-oriented mindset, were positively related to problem solving performance, reported innovation, and subsequent psychological capital. The implications …


Experimentally Analyzing The Impact Of Leader Positivity On Follower Positivity And Performance, James Avey, Bruce J. Avolio, Fred Luthans Jan 2011

Experimentally Analyzing The Impact Of Leader Positivity On Follower Positivity And Performance, James Avey, Bruce J. Avolio, Fred Luthans

Department of Management: Faculty Publications

This field experimental study examined the role that positive leadership plays in producing effective leader and follower outcomes. Specifically, a sample of engineers (N = 106) from a very large aerospace firm were randomly assigned to four experimental conditions. Two conditions involved assigning these engineers to a low and high problem complexity condition. The other two conditions represented high versus low conveyed leader positivity. The results indicated a positive relationship between the leaders’ positivity and the followers’ positivity and performance, as well as a negative relationship between problem complexity and follower positivity. The study limitations, needed future research, and practical …


Revealing Darkness Through Light: Communicatively Managing The Dark Side Of Mentoring Relationships In Organisations, Kristen Carr, Erica P. Heiden Jan 2011

Revealing Darkness Through Light: Communicatively Managing The Dark Side Of Mentoring Relationships In Organisations, Kristen Carr, Erica P. Heiden

Department of Communication Studies: Faculty Publications

Existing research has indicated that mentoring in organisations serves a variety of beneficial functions, including socialising new employees, increasing employee self-esteem and competence, and teaching them how to navigate organisational politics. Although the benefits of mentoring are clear and well documented, there is a potential ‘dark side’ to mentoring that has the potential to result in role confusion, interpersonal conflict, the loss of individual power, and diluted organisational culture. It is our purpose in this paper to reconceptualise the role of communication in mentoring as a way to illuminate this dark side of mentoring within organisations.


Coaching Efficacy With Academic Leaders: A Phenomenological Investigation, Deanna Lee Vansickel-Peterson Nov 2010

Coaching Efficacy With Academic Leaders: A Phenomenological Investigation, Deanna Lee Vansickel-Peterson

College of Education and Human Sciences: Dissertations, Theses, and Student Research

The purpose of this psychological phenomenological research was to understand the efficacy of life coaching from the perspective of academic leaders. To date, not one investigation or attempt has been made towards the above stated purpose. This study includes a theoretical overview and a review of the coaching literature from Socrates (469-399 BC) to current day Humanistic theory presented in part by Roger (1902-1987). This process included data collection from five academic leaders who have been coached for at least two years. Levels of analysis of 365 statements, quote and/or comments produced finding of efficacy in life coaching with academic …


Antecedents Of Servant Leadership: A Mixed Methods Study, Curtis D. Beck Jul 2010

Antecedents Of Servant Leadership: A Mixed Methods Study, Curtis D. Beck

Department of Agricultural Leadership, Education, and Communication: Dissertations, Theses, and Student Research

The purpose of this mixed methods study was to explore the antecedents of servant leadership. The sequential explanatory research design consisted of two distinct phases: quantitative followed by qualitative. The Phase One quantitative survey collected data from 499 leaders and 630 raters from community leadership programs in the United States using the Servant Leadership Questionnaire (Barbuto & Wheeler, 2006). During Phase Two, selected leaders from phase one (N = 12) were interviewed to explain those results in more depth. The data were coded and analyzed for possible themes. Triangulation was used to analyze the quantitative and qualitative data to validate …


Determining The Relationship And Influence Organizational Culture Has On Organizational Trust, Mindy S. Genetzky-Haugen May 2010

Determining The Relationship And Influence Organizational Culture Has On Organizational Trust, Mindy S. Genetzky-Haugen

Department of Agricultural Leadership, Education, and Communication: Dissertations, Theses, and Student Research

The present research examines the influence of organizational culture on organizational trust. Leaders in the present and future will try to create a culture of trust, but leaders who do not examine and understand their current culture will not be successful in changing their organizational culture. The study shows constructive behavioral norms are both predictors and influencers of trust. The results suggest that companies that want to create a culture of trust need to instill into their culture achievement, self-actualizing, humanistic-encouraging and affiliative behavioral norms. Leadership needs to make sure avoidance behaviors are reduced in order to create and instill …


An Experimental Study Of The Impact Of Psychological Capital On Performance, Engagement, And The Contagion Effect, Timothy Daniel Hodges Jan 2010

An Experimental Study Of The Impact Of Psychological Capital On Performance, Engagement, And The Contagion Effect, Timothy Daniel Hodges

College of Business: Dissertations, Theses, and Student Research

Psychological Capital, or PsyCap, is a core construct consisting of the positive psychological resources of efficacy, hope, optimism, and resilience. Previous research has consistently linked PsyCap to workplace outcomes including employee attitudes, behaviors, and performance. Further research has explored the ways in which PsyCap can be developed through relatively brief workplace interventions. The present study focuses on PsyCap development and the relationship to employee engagement and performance. In an experimental design with random assignment of subjects to control group (n = 52 managers and 152 associates) and treatment group (n = 58 managers and 239 employees), a field sample of …


The Use Of Personality Test Norms In Work Settings: Effects Of Sample Size And Relevance, Robert P. Tett, Jenna R. (Fitzke) Pieper, Patrick L. Wadlington, Scott A. Davies, Michael G. Anderson, Jeff Foster Sep 2009

The Use Of Personality Test Norms In Work Settings: Effects Of Sample Size And Relevance, Robert P. Tett, Jenna R. (Fitzke) Pieper, Patrick L. Wadlington, Scott A. Davies, Michael G. Anderson, Jeff Foster

Department of Management: Faculty Publications

The value of personality test norms for use in work settings depends on norm sample size (N) and relevance, yet research on these criteria is scant and corresponding standards are vague. Using basic statistical principles and Hogan Personality Inventory (HPI) data from 5 sales and 4 trucking samples (N range = 394–6,200), we show that (a) N >100 has little practical impact on the reliability of norm-based standard scores (max=±10 percentile points in 99% of samples) and (b) personality profiles vary more from using different norm samples, between as well as within job families. Averaging across scales, T-scores based on …


Healers And Helpers, Unifying The People: A Qualitative Study Of Lakota Leadership, Kem M. Gambrell Jul 2009

Healers And Helpers, Unifying The People: A Qualitative Study Of Lakota Leadership, Kem M. Gambrell

Department of Agricultural Leadership, Education, and Communication: Dissertations, Theses, and Student Research

The purpose of this critical grounded theory qualitative study was to explore Lakota Leadership from a Native perspective. Interviews were conducted with enrolled members of a Lakota tribe in an urban setting as well as on the Rosebud reservation to gain better awareness of leadership through a non-mainstream viewpoint. Previously, in order to understand leaders and followers, research limited its scope of discernment to dominant society, implying that non-mainstream individuals will acquiesce, or that differences found are inconsequential. Leadership scholars also have implied that leadership theory is “universal enough”, and can be applied globally regardless of influences such as race, …


Learning 2.0: A Tool For Staff Training At The University Of Alaska Fairbanks Rasmuson Library, Ilana Kingsley, Karen Jensen Apr 2009

Learning 2.0: A Tool For Staff Training At The University Of Alaska Fairbanks Rasmuson Library, Ilana Kingsley, Karen Jensen

E-JASL: Electronic Journal of Academic and Special Librarianship (1999-2009, Volumes 1-10)

Abstract

This paper describes a Learning 2.0 library staff training project completed in September 2007 at the University of Alaska Fairbanks Rasmuson Library. The project planning process, curriculum creation, implementation, incentives, and outcomes are included, along with a summary of survey results from program participants. Recommendations for implementing this free and useful staff training tool by other academic libraries are included, as well as a link to the Library’s Learning 2.0 blog.


Employee Development Using Webct Vista, Jennifer Link Jones Jul 2008

Employee Development Using Webct Vista, Jennifer Link Jones

E-JASL: Electronic Journal of Academic and Special Librarianship (1999-2009, Volumes 1-10)

Abstract

In an effort to make required training easily available to academic library employees, the author used the campus course management system (CMS), WebCT Vista, to create online learning modules for the library. Also discussed are general benefits of online learning, the technology competencies that prompted the development of the learning modules, and the design and components of the learning modules.


Impact Of Behavioral Performance Management In A Korean Application, Fred Luthans, Shanggeun Rhee, Brett C. Luthans, James B. Avey Jan 2008

Impact Of Behavioral Performance Management In A Korean Application, Fred Luthans, Shanggeun Rhee, Brett C. Luthans, James B. Avey

Department of Management: Faculty Publications

Purpose – The purpose of this study is to examine whether the use of money, social recognition, and feedback have a similar impact on employee performance in the context of a modern Korean broadband internet service firm.

Design/methodology/approach – The study design was a quasi-field experiment (with control group). First, the leaders of this Korean firm were trained in behavioral performance management. Following the steps of organisational behavior modification (O.B. Mod.) they identified, measured, and analyzed critical performance behaviors and then intervened with the following reward incentives: money (n = 38), social recognition and caring attention (n = 41), and …