Human Resources Management Commons^™

Barriers And Enablers To Building Entrepreneurial Ecosystems As Perceived By Change Agents In The Workplace, Shanda Barrett

Dissertations

This study explores factors that influence entrepreneurial ecosystems. Clifton (2010, 2015) recommends entrepreneurship, better business models, and new business startups as a solution for economic renewal in the United States and specifically identifies disengaged workers and low-energy workplaces as the starting point. The recommendation does not address how to make workplaces conducive to entrepreneurial activity, nor does the recommendation address how to engage entrepreneurial employees.

Existing literature outlines the known tensions between theory, anecdotal evidence, and the professional practice of building entrepreneurial ecosystems. To date, the term entrepreneurial ecosystem exists as a metaphor in the extant literature. While scholars have …

Organizational Stressors As Predictors Of Burnout, Kristen Albritton

Dissertations

The purpose of this study is to determine if organizational stress, measured by role conflict and role ambiguity, predicts burnout among employees. A review of the related literature identified variables that demonstrate a relationship with burnout, supported by the Maslach (1998) theory of burnout and Katz and Kahn’s (1966) organizational role theory. The researcher also examined whether organizational level and demographic variables (gender, education level, and job tenure) moderate the relationships between role conflict, role ambiguity, and burnout.

The study follows a non-experimental, cross-sectional design using data collected from a survey. Results of linear regression analyses reveal role conflict and …

The Relationship Between The Perceived Value Of Professional Development, Job Satisfaction, And Intent To Leave, Wendy Marie Wells

Dissertations

Organizations striving to remain competitive compete in the war for talent in order to recruit and retain employees. Studies assessing intent to leave and turnover suggest numerous strategies to mitigate the revolving door of employees quitting jobs (Allen, 2008; Allen, Bryant, & Vardaman 2010; Lee, Hom, Eberly, & Li, 2018). This study assesses the relationship between the perceived value of professional development, job satisfaction, and intent to leave. Results of the study reveal as one finds professional development, valuable job satisfaction increases. In assessing the relationship between professional development and intent to leave, the results of the study suggest that …

Work-Life Balance: Perceived Differences Of Teleworkers And Non-Teleworkers, Christian Paul Lagarde

Dissertations

As the growth in the number of dual-career couples continues, couples attempt to balance the demands of career and family (Berlato & Corrêa, 2017). A healthy work environment potentially supports a positive work-life balance for employees. Supportive work environments increase morale, job satisfaction, job retention, productivity, as well as a fulfilling family life (Molla, 2015). Failure to assist employees with finding work-life balance risk the loss of a positive work environment for a company’s employees and the entire organization. Therefore, this human capital study seeks to build on the current research surrounding assisting organizations to find work-life balance for their …

Relationship Between Self-Development, Mentorship, And Senior Military Officer Moral Judgment, Garry Thompson

Dissertations

Despite a renewed emphasis on ethics programs across the Department of Defense (DOD) since 2007, the number of senior officer ethical failures increased by 13% from 2015 to 2017 (Copp, 2017). If the trend of ethical failures and misconduct continue, the military faces a further decline in public confidence (DoDOIG, 2017). The 2017 DOD Inspector General report noted the trend of senior leader ethical failures might foster negative public perceptions regarding military leader’s overall dedication, sacrifice, ethics, and character (DoDOIG, 2017).

A review of military literature revealed the importance of mentorship and self-development in professional development; however, gaps between …

Female Student Perceptions Of Factors That Influence Persistence In Male-Dominated Community College Career And Technical Education Science, Technology, Engineering, And Math Programs, Valeria Williams

Dissertations

The number of males enrolled in science, technology, engineering, and math (STEM) programs outnumber female counterparts (Wang & Degol, 2017). The disparity is even greater in persistence rates for STEM related fields (Glass, Sassler, Levitte & Michelmore, 2013). The purpose of this study is to explore the experiences of females enrolled in traditionally male-dominated programs of study, specifically in the areas of STEM in community and junior colleges, to determine factors that influence persistence.

Although previous research exists focusing on women in STEM, most studies explore the barriers women face (Ong, Wright, Espinosa, & Orfield, 2011). The findings from previous …

Supervisor-Subordinate Conflict Negotiation: Examining The Core Concerns In Light Of Communication Accommodation And Gender Roles, Piyawan Charoensap-Kelly

Dissertations

This quasi-experimental study examined a supervisor-subordinate negotiation of an emotion-laden conflict from the lens of the core concerns framework, communication accommodation theory, and gender roles research. Results empirically support CCF that, by accommodating or attending to the employees’ core concerns, managers can stimulate employees’ positive emotion and integrative intention. However, under- and overaccommodating the core concerns can lead to distributive intention. Additionally, the employees’ perception of manager goodwill can strengthen or attenuate the positive effect of core concerns accommodativeness on outcome variables especially for male managers. Thus, moderate accommodation is recommended for male managers. For female managers, the results show …

Promoting Workplace Health Using Wearable Technology: A Mixed Methods Study In A Nonprofit Organization, Mitchell Tarver

Dissertations

Despite efforts to improve the designs and benefits of workplace wellness programs (WWPs), there are two major problems preventing employers from optimizing the human capital of their employees: (a) many WWPs are limited and do not include an exercise component, which increases the potential for chronic health conditions; and (b) more than 50% of employees are reluctant to participate in WWPs due to the common barriers of time, convenience, and location. A lack of physical activity is a problem because studies have shown that chronic conditions increase rates of absenteeism and presenteeism, both of which increase productivity loss. Additionally, low …

The Influence Of An Electronic Attendance Monitoring System On Undergraduate Academic Success, Charles Childress

Dissertations

Investing in human capital development increases education levels, workplace skills, and boost individual abilities. Undergraduate students who attend class and perform well are more likely to get jobs, due to their development of workplace skills. State governments, as the funding bodies for public universities, are finding it beneficial to increase the number of college graduates because a citizenry that is prepared for the job market is ultimately good for the state. States recognize that an increase in education can produce job opportunities for citizens. University administrators can employ tactics to increase graduation rates, one of which is monitoring students’ class …

Mitigating Risk: A Delphi Study Identifying Competencies In Sport And Event Security Management, Elizabeth Voorhees

Dissertations

The purpose of this study was to identify core competencies for supervisory-level security management professionals working in the sports and entertainment industry. Qualified and trained sport and event security-management professionals are essential to support the U.S. homeland security objectives outlined in Presidential Policy Directive-21. Providing effective safety and security for sports and entertainment events requires specialized knowledge and skill on the behalf of security-management practitioners who detect, deter, prevent, and respond to potential risks and threats. This qualitative research study employed a Delphi research design to elicit expertise from a purposefully selected panel of experts (N = 36). The …

A Content Analysis Of Section 1983 Litigation Against Reserve Police Officers, Michael Ryan Broadus

Master's Theses

Police studies have well developed a demonstrative framework for detailing risks which generate financially-detrimental civil litigation – particularly regarding 42 U.S.C. §1983. Conversely, though, police studies have given little attention to the often-used but differentially-trained reserve police officer. Primarily replicating the methodologies of Kappeler, Kappeler, and del Carmen (1993) and Ross (2000), this descriptive study sought to fill this void via a manifest content approach to purposively select a sample of Section 1983 cases decided by U.S. District Courts over a 16-year period (2001-2016) to determine: (1) if significant liability was generated by reserve officers, (2) the main basis for …

Knowledge, Technical Skills, And Employability Skills Required Of Accounting Graduates: Perceptions Of Certified Public Accountants In Mississippi, Lisa Sandifer

Dissertations

Employers report recent college graduates are not prepared for the workforce and a skills gap exists (O’Bannon, 2016). Research indicates accounting graduates do not have the skills needed when entering the workforce (Altarawneh, 2016). The skills gap is costing companies money (Nanduri, 2017). Employers report extended job vacancies cost U.S. companies close to one million dollars annually (Nanduri, 2017). Also, the skills gap costs the U.S. economy an estimated $160 billion per year (Fisher, 2014).

This research determined the knowledge, technical skills, and employability skills required of accounting graduates in the workforce as perceived by Mississippi CPAs and determined if …

Exploring Churn And Alignment Between Retention And Occupational Culture As Perceived By Professional Truck Drivers, Catherine M. Cole

Dissertations

Despite advances in logistics software and increased driver pay, the trucking industry continues a historic wave of human capital risks in the form of driver turnover and driver shortages. Previous efforts to understand the phenomenon of driver turnover rely heavily on supply chain, transportation, and logistics based disciplines. The current study provides a human capital ontology towards understanding professional truck driver perceptions. Within the interpretive framework of pragmatism, the study applied a simultaneous ethnographic and phenomenological research design to explore the phenomenon of churn and professional truck driver perceptions of environmental alignment between trucking industry retention strategies and the occupational …

The Relationship Between Job Satisfaction, Cross-Cultural Adjustment, And The Adjustment Of The Trailing Spouse On Female Expatriate Success: A Preliminary Review And Survey Proposal, Leanna Joyce Morrow

Honors Theses

As the world continually moves towards globalization and a diverse work environment, the need for employed female expatriates has never been greater. The purpose of this study is to develop a better understanding of the factors affecting the successful adjustment of these women. This was done by analyzing data provided by the InterNations database in relation to three things: cross-cultural adjustment, job satisfaction, and the experience of the trailing spouse.

Based on this study, it was determined that there is a need to research the effects of marital and familial status on turnover intentions during female expatriate assignments. A survey …

Strategies For Increasing Female Navy Officer Retention: Deploying Mothers’ Perspectives, Angela Holcombe Walker

Dissertations

The complexity of the global environment, driven by rapid and profound change, requires a globally dominant fighting force. To adequately protect and defend the security of the United States, the Department of Defense must maintain warfighting superiority through innovation and diversity of thought (SECNAV, 2016; Scoppio, 2012). More than five years have passed since the 2011 Military Leadership Diversity Commission reported to President Obama and members of Congress that “top military leaders are representative neither of the population they serve nor of the forces they lead” (p. xvi). Females are underrepresented among senior military leadership. Increasing the number of female …

Perceived Influence Of The Ferguson Effect On Law Enforcement Officer Turnover Intentions, William P. Markopoulos Jr

Dissertations

Law enforcement officer turnover lacks the support of empirical research (Monk-Turner, O’Leary, & Sumter, 2010; Wareham, Smith, & Lambert, 2013), despite being costly in terms of both human and monetary capital (Peña, 2013; Reaves, 2012; Wilson & Sheer, 2013). What literature is available describes factors such as job dissatisfaction and monetary issues as reasons to leave an agency (Cyprian, 2009; Hubbard, 2008; McIntyre, 1990). A new phenomenon, known as the “Ferguson Effect” has been examined in terms of community involvement (Nix & Wolfe, 2016; Wolfe & Nix, 2016) and violent crime rates (Rosenfeld, 2015), but there is no research that …

Local Workforce Development Boards: Alignment With Operational Indicators And Behavioral Characteristics, Sharon Humphreys Johnson

Dissertations

The ability of a region to remain competitively viable is dependent upon attracting new business and retaining existing businesses (Good & Strong, 2015). In many instances, regional growth depends on the workforce and the region’s ability to develop a talent pipeline of existing or accessible workers (Blakely & Leigh, 2010). The passage of the Workforce Innovation and Opportunity Act (WIOA) increases the expectations of local workforce board leadership. The WIOA vision for Local Workforce Development Boards (LWDB) is to serve as strategic leaders and act as conveners of regional workforce system partners, stakeholders, and businesses to develop new structures for …

Is Human Capital Development The Missing Element Of The Aerotropolis Model?, John Roosevelt Hubbard

Dissertations

Until the early 20th century, transportation by land or water served as the primary methods of trade. As competition in the global marketplace increased in the 21st century air transportation emerged as a new and faster method of trade. Convinced of the economic benefits of air transportation, many policymakers of airport communities were quick to make plans for growth such as building infrastructure around the airport. This aerotropolis model often ignored the human capital development required for success.

Central to this study is this question: Is human capital development the missing component of the aerotropolis model economic development strategy? The …

The Implications Of Rising Turnover And Voluntary Turnover Within The Federal Government, Laura E. Kirkman

Honors Theses

Human Resources (HR) is a dynamic, changing, and vital part of every business whether commercial or governmental. HR is also often left to deal with voluntary turnover and the difficulties it brings. This study focuses on the implications of rising turnover/voluntary turnover within the federal government. The aim of this study was to analyze the data collected by the United States Office of Personnel Management (OPM) to determine the connections between turnover/voluntary turnover and demographic factors, workplace satisfaction factors, and organizational/relational factors within the federal government. This analysis examined the Fed Scope data from 2011 through 2016, and employee surveys …

Social Media Transformation Of Human Resource Management, Lavita A. Williams

Honors Theses

Social media is rapidly transforming the way individuals interact in the real world day by day in the workforce. This research focuses on how social media effects human resource management (HRM) in areas of recruitment, selection, retention, and termination. Through a SurveyMonkey information was gathered from human resource professionals primarily in the southeastern region and throughout the United States. Human resource managers where asked about the advantages and disadvantages of using social media such as Facebook, LinkedIn, and Twitter in areas of recruitment, selection, and termination. The results, illustrated that there were many advantages when using social media sites in …

Job Applicants' Information Privacy Protection Responses: Using Socia Media For Candidate Screening, John R. Drake, Dianne Hall, J. Bret Becton, Clay Posey

Faculty Publications

For human resource (HR) departments, screening job applicants is an integral role in acquiring talent. Many HR departments have begun to turn to social networks to better understand job candidates’ character. Using social networks as a screening tool might provide insights not readily available from resumes or initial interviews. However, requiring access to an applicants’ social networks and the private activities occurring therein—a practice currently legal in 29 U.S. states (Deschenaux, 2015)—could induce strong moral reactions from the job candidates because of a perceived loss of information privacy. Subsequently, such disclosure requests could induce job candidates to respond in a …

The Employability Of Former Criminals, Miranda Donnell

Honors Theses

This thesis presents a view into the way employers view hiring decisions with particular focus on the hiring of former criminals, and what information these hiring professionals require in order to make what they would consider an educated hiring decisions related to the risks associated with hiring individuals with prior criminal histories. While there are thousands of people looking for jobs in the United States, there is a parallel employment gap for former criminals. For numerous reasons, the unemployment rate is much higher for former criminals. Abundant research has found that, in general, employers and the public believe two very …

Cultural Moderation Of The Relationship Between Anticipated Life Role Salience And Career Decision-Making Difficulties, Emily Anne Schmidtman

Dissertations

The perceived importance of, and commitment to, work and family roles has significant implications for the career decision-making difficulty (CDMD) of undergraduate college students. Additionally, cultural variables have been shown to influence undergraduate students’ anticipated life role salience (LRS) as well as the amount of difficulty experienced in making a career decision. Given this information, the current study assessed the relationship between LRS and CDMD specifically in terms of differences that may occur within this relationship for different cultural groups. Using a sample of college students (total N = 246), an online survey was used to gather information about their …

Optimizing Workforce Performance: Perceived Differences Of Army Officer Critical Thinking Talent Across Level Of Education, Richard B. Ayers

Dissertations

The U.S. Army’s operating environment continues to become increasingly complex and unpredictable, where U.S. technological advantage continues to erode. The complexities stem from the Army’s doctrinal assumption that the future operating environment is unknown and constantly changing (Department of the Army [DA], 2014a). Diminishing technological advantage results in more reliance on soldiers’ cognitive capability, and less on high technology weapons systems (McMaster, 2015).

A review of military literature shows extensive research on the importance of Army leaders to be talented critical thinkers (Fischer, Spiker, & Riedel, 2008, 2009; Gerras, 2008; Thomas & Gentzler, 2013). Human capital literature reveals many college …

An Investigation Of Work Environment Characteristics And Work Engagement Of Limited- And Full-Service Hotel Property Front-Line Employees, Robert Jerald Thompson

Dissertations

Today, employee work engagement is viewed as one of the most important issues for corporations, given its influence on individual and organizational productivity and performance (Attridge, 2009; Czarnowsky, 2008). As a result, all organizations desire employees who are engaged, in particular the hospitality industry. As a service-providing sector of the hospitality industry, hotels are reliant on front-line employees to conduct strong customer-employee interactions and provide efficient service delivery while exceeding customer expectations (Kusluvan, 2003). The hospitality industry needs employees who are committed to the organization and one who is passionate, striving to go the extra mile, and offering discretionary effort …

To Be Or Not To Be Satisfied: Examining Job Satisfaction Of Entry-Level Residence Life Professionals At Historically Black Colleges And Universities, Evingerlean D. Blakney

Dissertations

Research on historically Black college and universities (HBCUs) as institutions of higher education is limited. There is even less scholarship that brings forth an understanding of student affairs at these institutions. A gap in the higher education, student affairs, residence life, and job satisfaction literature suggested a need for research on residence life professionals at HBCUs. Therefore, the goal of this study was to examine job satisfaction of entry-level residence life professionals at HBCUs. For this study, the researcher looked for factors that contributed to overall job satisfaction and further examined the roles of both gender and public or private …

The Relationship Between University Employees’ Work Engagement And The Perception Of Their Influence On Student Integration And Retention, Janea Sims Mcdonald

Dissertations

The retention of college students is an issue that affects the student, the university, and the workforce. When a student does not graduate, they often either earn less over the period of their lifetime, or are unable to find a job. The workforce is affected because this means fewer qualified applicants to fill positions. Universities are impacted in many ways, including financially. Lower retention rates lead to less income from tuition and decreased funding from state and federal sources which base funding formulas on performance outcomes (National Conference of State Legislatures, 2014).

One way to increase the likelihood of student …

An Examination Of The Volunteer Coordinator's Influence On Church Volunteers' Intent-To-Continue At The Largest Protestant Churches, Jason Berton Golden

Dissertations

Volunteers contribute to the production of goods and services by easing the burden of the paid workforce while not increasing costs. Today’s volunteers tend to be highly trained, skilled professionals looking for a place to invest their time and skills. Churches are the largest single recipient of many volunteers’ efforts. Despite this fact, volunteerism is on the decline in churches.

Once recruited, attrition rates can climb as high as 40% in the first 12 months following training of volunteers. Therefore, the greatest challenge churches face is turnover. Not only does turnover lead to reduced production; it also incurs added expenditures …

Development Of Workforce Skills: Student Perceptions Of Mentoring In First Robotics, Katie Joan Veal Wallace

Dissertations

In today’s global economy, new workforce competencies are needed for success at both individual and societal levels. The new workforce skills extend beyond basic reading, writing, and arithmetic to include higher order processes such as critical thinking and problem solving. Technical job opportunities have grown by approximately 17%, yet the United States continues to decline in science, technology, engineering and mathematics (STEM) disciplines. Further, U.S. students earn average or below average test scores when compared to other developed countries. Researchers cite the need to incorporate the learning of workplace skills into secondary education curriculum, and advocates call for new teaching …

Online Communities Of Practice In The Contact Center Environment: Factors That Influence Participation, Jimmie Ray Black Jr.

Dissertations

Knowledge is a critical element of competitive advantage. More specifically, tribal knowledge developed by workers from on-the-job experiences is of significant value and is also one of the most difficult forms of knowledge to capture and leverage across the workforce. In an effort to capture, store, and share tribal knowledge, organizations have begun to adopt a concept of social learning known as communities of practice. However, low participation by community members in many organizations has resulted in mediocre results. This has been particularly evident in the contact center environment, which has its own unique culture and challenges. Without a solid …