Human Resources Management Commons^™

Calculating The Cost Of Pilot Turnover, Kristine M. Kiernan

Journal of Aviation/Aerospace Education & Research

Controlling costs is a critical ingredient in achieving profitability in the airline industry. Typically, labor costs are the first or second highest cost category for airlines. Some components of labor costs, such as pay and benefits, are easy to calculate. Turnover costs, however, are not easy to calculate, and are often underestimated. This paper builds a model for examining turnover costs for pilots in Part 135 carriers, and tests the model empirically in a Part 135 carrier. The model provides a framework to assist airlines in estimating turnover costs for pilots. The case study of a Part 135 cargo operator …

Talent Management: Hiring And Developing Engaged Employees, Chuck O'Bryan, Anne Marie Casey

Publications

Talent management, which includes intentional work design, leadership development, and employee engagement, is a growing trend in the world of commerce, both domestically and globally. This article provides a review of the literature on talent management and explores ways in which this human resource management concept might be applicable to higher education and libraries.

Understanding Generation: Implications For Flight Training, Hiring, And Retention, Kristine M. Kiernan Ph.D.

National Training Aircraft Symposium (NTAS)

Generation is a much discussed topic in the literature on workforce training and education. The simultaneous presence of numerous generations in the workforce has created tensions, challenges, and opportunities. In collegiate flight training, the Millennial generation is giving way to the post-Millennial generation, which will bring its own learning style and priorities to the cockpit. This presentation reviews the scientific literature on generational differences, identifying which differences are actually supported by data. Demographic and economic trends, including data from the National Science Foundation’s Scientists and Engineers Statistical Data System, will be combined with demonstrated generational differences in work-related attitudes and …

Recipe For Success: Behavioral Ingredients For Superior Performing Leaders, Linda M. Pittenger

National Training Aircraft Symposium (NTAS)

The aviation and aerospace business is a complex adaptive system that includes emerging technologies, competitors, government policies, cost demands, globalization, and talent constraints. To effectively lead in the chaos of constant demands and disruptive and unpredictable external environments, having deep and broad functional expertise is not enough. Superior performing leaders require further broadening and deepening of selected behavioral competencies in order to succeed (Smith, 2000). Particular to aviation and aerospace, understanding the types of leaders needed to be successful is especially important since baby boomer employees will soon retire and the middle managers that will likely replace them lack the …

Calculating The Cost Of Pilot Turnover, Kristine M. Kiernan

National Training Aircraft Symposium (NTAS)

Controlling costs is a critical ingredient in achieving profitability in the airline industry. Typically, labor costs are the second highest cost category for airlines. Some components of labor costs, such as pay and benefits, are easy to calculate. Turnover costs, however, are not easy to calculate, and are often underestimated. This paper builds a model for examining turnover costs for pilots in Part 135 carriers, and tests the model empirically in a Part 135 carrier. The model provides a framework to assist airlines in estimating turnover costs for pilots. The case study of a Part 135 cargo operator showed that …

A Profile Of Project Manager Work Engagement: A Field Survey, Thomas G. Henkel, James W. Marion Jr, Debra T. Bourdeau

Publications

Engaged employees are those who are involved in, enthusiastic about, and committed to their work and who are most likely to drive innovation, generate new ideas, have a sense of connection with their work activities, and are involved with the demands of their job (Gallup, 2013). Nowhere is the concept of employee engagement more important than with managing an organization’s projects. Ensuring a project manager is emotionally engaged with his or her work is crucial for project success to meet greater challenges in today's 21st-century global marketplace. In this research study, project managers were asked to respond to an employee …

Industry In Motion: Pilot Study On Instructor And Management Perceptions Of New Hire Pilot Technical And Professional Preparation, Nicholas D. Wilson, Shayne A. Daku

International Journal of Aviation, Aeronautics, and Aerospace

Each new generation entering the workforce follows a unique path preparing them for success in their respective industry. A myriad of factors influence this transitional process including advancements in technology, economic and cultural factors as well as characteristics common to each generation. This process of training in technical and professional knowledge is uniquely important in the transition into the airline industry. This pilot study focused on collecting and evaluating the perceptions of management and instructors in a regional airline training environment as they trained new hire pilots from day 1 of Company Indoctrination to completion of Operating Experience (OE). This …

You’Ve Got Mail: Examination Of A Brief Online Email Training, Jake R. Mathwich, Keaton A. Fletcher, Wendy L. Bedwell

Human Factors and Applied Psychology Student Conference

Many companies train employees on writing emails in seminar-style training sessions. However, in-person, seminar-style trainings are costly. This study aims to create a training program, rooted in the science of training to address these needs. We examine the mechanisms of action by which the training influences performance and intent to transfer. To do this, we call upon several models of training effectiveness (see Alliger, Tannenbaum, Bennett, & Traver, 1997; Baldwin & Ford, 1988; and Kirkpatrick, 1959). Taken together, these models suggest that individual differences will predict affective reactions, which will lead to utility reactions, ultimately leading to learning. We aim …

Bullying At The Fire Station? Perceptions Based On Gender, Race And Sexual Orientation, John C. Griffith, Donna L. Roberts, Ronald T. Wakeham

Publications

Discrimination and strained co-worker relationships based on gender, race or sexual orientation are forms of bullying in the workplace. This research examined firefighter perceptions with regard to bullying. The web based survey was distributed through the National Fire Academy Training, Resources and Data Exchange Network, (TRADENET). Findings from 113 surveys indicated that most firefighters did not perceive bullying issues were pervasive in the fire service. However, there were large differences in perception between female and male firefighters. Significantly more female firefighters indicated they were treated differently due to gender, felt their supervisors did not address complaints concerning gender or sexual …

Pilot Perceptions On Impact Of Crew Rest Regulations On Safety And Fatigue, Lukas Rudari, Mary E. Johnson, Robert C. Geske, Lauren A. Sperlak

International Journal of Aviation, Aeronautics, and Aerospace

The risk of fatigue on pilot performance and safety is well recognized in aviation. In response to increased safety concerns, the Federal Aviation Administration addressed fatigue risk for passenger airline pilots in Title 14 Code of Federal Regulations Part 117, which included accommodations to address fatigue related risk-factors such as circadian rhythm and the phenomenon commonly described as jet-lag. The rule became effective in January 2014. A survey was conducted in March and April of 2014 to better understand pilot perceptions of the new Part 117 rule. This study analyzed survey responses from 92 self-identified pilots to determine the effect …

A Cross-Sectional Investigation Of The Relationships Education, Certification, And Experience Have With Knowledge, Skills, And Abilities Among Aviation Professionals, Daryl Watkins, Jason M. Newcomer, Matthew P. Earnhardt, James W. Marion, Rose A. Opengart, Aaron M. Glassman

International Journal of Aviation, Aeronautics, and Aerospace

The aviation industry is a complex system with many different segments and as such, makes hiring the right person a complicated endeavor. Previous research suggested that knowledge, skills, and abilities (KSAs) are composed of elements that include education, certification, and experience (ECE). The relative importance of ECE is dependent on the type of job within the aviation sector. The objective of this mixed-methods concurrent triangulation study was to examine aviation industry professionals’ perceived relationship between their ECE and the development of their KSAs. The convenience sample consisted of 404 professionals in the aviation industry who completed the KSA Composite Measure …

Icao Aviation System Block Upgrades: A Method For Identifying Training Needs, Becky Lutte

International Journal of Aviation, Aeronautics, and Aerospace

The ICAO launched the Aviation System Block Upgrades (ASBU) framework to support the modernization of global air navigation. The ASBU framework was designed to address the need for a globally interoperable system in an environment of increased traffic demand. In order to successfully implement the components of the ASBU, obstacles must be overcome. One primary area of concern is meeting the demand for properly trained personnel. The purpose of this research is to develop a method to identify the training needs associated with the implementation of the ASBU modules. This research will review the development and components of the ASBU …

Validating The Knowledge, Skills, And Abilities Composite Measure: An Aviation Industry Pilot Study, Aaron M. Glassman, Jason M. Newcomer, Matthew P. Earnhardt, Rose A. Opengart, Daryl V. Watkins, James W. Marion

International Journal of Aviation, Aeronautics, and Aerospace

Recent research into the aviation management education paradigm shift indicated that education, certification, and experience (ECE) were all important in the aviation industry; however, the relative importance varied between managers depending on their field. Overall, the results identified experience as the most important factor, followed by certification, then education. Furthermore, the authors made a logical connection between the that study and knowledge, skills, and abilities (KSAs), which would ultimately lead managers to a hiring decision. The purpose of this mixed-methods sequential exploratory pilot study was to develop, validate, and test the reliability of the KSA composite measure (KCM), a data …

An Inquiry Into The Aviation Management Education Paradigm Shift, Matthew P. Earnhardt, Jason M. Newcomer, Daryl V. Watkins, James W. Marion

International Journal of Aviation, Aeronautics, and Aerospace

Working adults with four-year degrees from accredited colleges or universities earn, on average, almost three times more than individuals without a degree. This pay gap led Newcomer and his colleagues to study attitudes of aviation and aerospace managers towards education. That study found that managers valued education in new hires, even though they did not deem it critical to their own positions. That finding indicated a potential paradigm shift towards the perceived value of education in the industry.

In the current qualitative, phenomenological research, we interviewed 14 managers from various capacities within the aviation and aerospace industries to determine the …

A Profile Of Project Manager Work Engagement: A Field Survey, Thomas G. Henkel, James W. Marion Jr

Publications

Engaged employees are those who are involved in, enthusiastic about, and committed to their work. Engaged employees also are those who are most likely to drive innovation, generate new ideas, have a sense of connection with their work activities, and are involved with the demands of their job (Gallup, 2013). Nowhere is the concept of employee engagement more important than with managing an organization’s projects. Ensuring a project manager is emotionally engaged with his or her work is crucial for project success to meet greater challenges in today's 21st century global marketplace. In this research study, project managers were asked …

Linking Innovation & Creativity With Diversity & Inclusion Using Lean Six Sigma, Robin A. Roberts

Office of Diversity & Inclusion

“The SHRM Workplace Diversity Conference & Exposition fosters awareness and appreciation of workplace diversity issues through thought leadership, strategy development, resources, publications and professional development for HR professionals and other business leaders. Making the business case for diversity, helping HR professionals to better articulate its strategic business value, and enabling them to build more diverse and inclusive cultures, are the cornerstones of the initiative.”—Society for Human Resource Management website

Aviation Managers’ Perspective On The Importance Of Education, Jason M. Newcomer, James W. Marion Jr, Matthew P. Earnhardt

International Journal of Aviation, Aeronautics, and Aerospace

The U.S. Department of Labor reported that working adults with at least a four-year college degree earned an annual average salary of $63,400 compared to the $24,300 salary of high school graduates with no college. The purpose of this quantitative non-experimental study was to survey managers in the U.S. aviation industry to describe their perspective on how education has impacted them. Following a robust review of the literature, we analyzed the responses from 103 managers’ and discovered that there is a significant association between degree importance and level of education among aviation managers that has application to professional practice. The …

Global Citizenship: Stewards Of The Future, Robin A. Roberts

Office of Diversity & Inclusion

"The Global Citizen Program combines humanity with leadership and stewardship which are core elements in designing diverse and inclusive societies. The program solidifies the holistic learning of Embry-Riddle students in terms of academic, intellectual, and social reproduction."--Slide 7

A Call To Leadership: The Awakening, Robin A. Roberts

Office of Diversity & Inclusion

A presentation given to student leaders at Bethune-Cookman University highlighting the transition from student to young professional.

The Effects Of Ethical Leadership And Organizational Safety Culture On Safety Outcomes, David Ronald Freiwald

Doctoral Dissertations and Master's Theses

This dissertation investigated the relationship among ethical leadership, an ethical workplace climate, safety culture, safety behaviors, and measured safety outcomes of workers in the high reliability organizations of aviation and healthcare. The primary objective was to develop a model linking these factors and assess their fit within the model. A secondary objective was to examine differences between the two populations. In this study, a 101-item instrument was used to collect and analyze employee responses on ten factors comprising the model. Structural equation modeling – path analysis was used for testing and evaluating relations using a combination of statistical analysis and …

Pilots For Space Tourism, Robert A. Goehlich, Jay K. Anderson, Nathan N. Harrold, Joseph A. Bemis, Mike T. Nettleingham, Joshua M. Cobin, Bradley R. Zimmerman, Ben L. Avni, Michael D. Gonyea, Nicholas Y. Ilchena

Applied Aerospace Science

This article sheds light on the key player needed for any space tourism adventure: the pilot who flies the spacecraft. The paper addresses the potential benefits of including a pilot at the controls when designing a space tourism spacecraft. It examines the basic qualifications and advanced skills required of space tourism pilots and discusses key training requirements for selected pilots and space pilots’ pay and benefits. In addition, the research concludes that, just as the pioneers of passenger transport in aviation entertained and captured the interest of their passengers, the space pilot should have the skills of a tour guide.

Toward GemeinschaftsgefüHl: Exploring Subordinate And Manager Perceptions Of Trust And Perceptions Regarding Behavioral Change Potential, Bobby G. Martin

Publications

In this qualitative, phenomenological study, Maslow‘s Eupsychian theory was used as the guiding framework for exploring the perceptions of trust and the behavioral change potential of subordinates (includes frontline supervisors) and managers (excludes frontline supervisors) within selected aviation maintenance organizations in Arizona. The problem addressed in the study was the growing concern that managers willfully mistreated subordinates, which led to decreased trust, motivation, and productivity. A combined representative sample of 10 maintenance technicians and frontline supervisors was purposively selected from the production lines of a large commercial aviation repair and overhaul station located in Arizona. An additional combined representative sample …

Who Will Do The Job? Hiring Older Workers To Fill Library Labor Gaps, Anne Marie Casey

Staff Works - Hunt Library

This article discusses the potential shortage of librarians as baby boomers retire. Drawing from other industries that hire retirees for part time or seasonal work, the author discusses this as a possible solution to labor shortages in the field of librarianship.

Individual Moral Development And Ethical Climate: The Influence Of Person-Organization Fit On Job Attitudes, Maureen L. Ambrose, Anke Arnaud, Marshall Schminke

Management, Marketing and Operations - Daytona Beach

This research examines how the fit between employees’ moral development and the ethical work climate of their organization affects employee attitudes. Person–organization fit was assessed by matching individuals’ level of cognitive moral development with the ethical climate of their organization. The influence of P–O fit on employee attitudes was assessed using a sample of 304 individuals from 73 organizations. In general, the findings support our predictions that fit between personal and organizational ethics is related to higher levels of commitment and job satisfaction and lower levels of turnover intent. Ethical P–O fit was related to higher levels of affective commitment …

Sexual Policy And The Military: A Need For A Primer On The Birds And The Bees, Ibpp Editor

International Bulletin of Political Psychology

This article describes some basic misconceptions about sex as explicated in the personnel and security policies of the United States Department of Defense (DOD).

Can One Not Ask And Not Tell About "Don't Ask And Don't Tell"?, Ibpp Editor

International Bulletin of Political Psychology

This article describes the psychologies of asking and telling as an impediment to the United States Department of Defense personnel policy of "Don't Ask and Don't Tell."

Security Bureaucracies: The Psychology Of Keeping And Divulging Secrets, Ibpp Editor

International Bulletin of Political Psychology

This article describes aspects of the psychology of keeping and divulging secrets to inform policies of security bureaucracies' human resource managers.

Policy Guidelines On Sex For Security Bureaucracies, Ibpp Editor

International Bulletin of Political Psychology

This article provides policy guidelines for personnel managers within security bureaucracies on sexual dispositions.

Sexual Misconduct And Personnel Management, Ibpp Editor

International Bulletin of Political Psychology

This paper describes how organizations might best understand and employ the concept of sexual misconduct.