Human Resources Management Commons^™

Undergraduate Perceptions Of The Development Of Team-Working Skills, Denise Jackson, Ruth Sibson, Linda Riebe

Research outputs 2014 to 2021

Purpose: The ability to working effectively with others (WEWO) is critical yet industry continues to lament deficiencies in new graduates. Progress in developing this highly valued skill in undergraduates is impeded by a lack of conceptual clarity and evidence of how best to measure it, and a tendency to adopt an outcomes-focused, rather than process-oriented, approach. This paper aims to investigate undergraduate perceptions of how well a stand-alone employability skill development programme, operating in an Australian Business Faculty, is fostering the WEWO skill set and which pedagogical practices are considered to add most value. Design/methodology/approach: The study examines undergraduate perceptions …

The Use Of Unregulated Staff: Time For Regulation?, Christine M. Duffield, Di E. Twigg, Judith D. Pugh, Gemma Evans, S Dimitrelis, Michael A. Roche

Research outputs 2014 to 2021

Internationally, shortages in the nursing workforce, escalating patient demands, and financial constraints within the health system have led to the growth of unlicensed nursing support workers. Recently, in relation to the largest publicly funded health system (National Health Service), it was reported that extensive substitution of registered nurses with unskilled nursing support workers resulted in inadequate patient care, increased morbidity and mortality rates, and negative nurse outcomes. We argue that it is timely to consider regulation of nursing support workers with their role and scope of practice clearly defined. Further, the addition of these workers in a complementary model of …

Line Managers' Involvement In Hrm Activities: A Malaysian Case Study, Nik Hazimah Nik Mat, Pattanee Susomrith

Research outputs 2014 to 2021

Despite evidence on greater line managers involvement in many HRM activities, the overall picture of their HRM role is still blurred especially in terms of their coverage and depth of involvement in HRM activities. For line managers to deliver their HRM role effectively, it must be clearly defined so they can enact the role according to the expectations of their role evaluators, who include the line managers supervisors, employees and HR specialists. The expectations of role evaluators are important because the assessment of line managers performance depends on what the role evaluators perceive as valuable. However, the expectations of the …

Post-School Adult Life For Young People With Down Syndrome, Kitty Rose Foley

Theses: Doctorates and Masters

Down syndrome is a chromosomal birth disorder affecting one in 650 to 1000 live births in Western Australia. The life expectancy for people with Down syndrome has increased dramatically over the past two generations leading to these young people having changing needs in terms of social, economic and personal life. Encompassed within this, is the successful transition from school to post-school, a time of upheaval, stress and important decisions for young people with intellectual disabilities. The International classification of functioning, disability and health (ICF) is a world renowned framework which provides a scientific basis and standardised language for describing and …

The Hrm Role Of Line Managers: A Malaysian Case Study, Nik Hazimah Nik Mat

Theses: Doctorates and Masters

While HRM has long been part of the line manager’s role, it has now become a crucial component. Unfortunately, for many line managers, their HRM role is uncertain, in terms of their coverage and depth of involvement in HRM activities. It is therefore difficult to measure whether their involvement affects HRM effectiveness or contributes to organisational achievement. The purpose of this study is to explore the development of the line managers’ HRM role, based on the perceptions of key members of selected organisations. This exploration may lead to the understanding of the effect of line managers’ HRM role performance on …

The Perceived Personal Characteristics Of Entrepreneurial Leaders, Ling He

Theses: Doctorates and Masters

The concept of entrepreneurial leadership has attracted growing interest from leadership scholars but research is still in an early stage and empirical studies are rare. This thesis explores this new concept in an empirical study of the personal characteristics of entrepreneurial leaders (ELs). The study is underpinned by the “common characteristics” model in which ELs have characteristics of both entrepreneurs and leaders. Semi-structured interviews and a short questionnaire were used to explore business owners’ and corporate managers’ perceptions of the personal characteristics of ELs. Responses were summarised with thematic analysis and descriptive statistics.

The findings show participants perceived EL as …

Education And Training Of Specialist Sexual Offence Investigators In Victoria, Australia From 2009 To 2011, Jennifer Anne Turnley

Theses: Doctorates and Masters

The topic of training specifically designed for investigators of sexual offences has received little attention from academic researchers to date. Previous studies have not described training provided to police investigators of sexual offences in Australia. This thesis developed Turnley’s Framework for the Examination of Police Training in Sexual Assault Investigation, to examine and describe a Sexual Offences and Child Abuse Investigative Teams (SOCIT) Course, provided to Victorian Police from 2009 to 2011. This entailed triangulation of findings from non-participant observations of one SOCIT Course, with quantitative and qualitative data sourced though an in-depth interview with course trainers; feedback sheets voluntarily …

Access To Training And Development In Small And Medium-Sized Enterprises: Employee's Perspectives, Pattanee Susomrith, Alan J. Coetzer

Research outputs 2013

This paper provides an overview of a proposed study that aims to identify the perceived factors that prevent employees from initiating requests and participating in formal external employer-funded training and development opportunities within small and medium enterprises. While training and development has the potential to improve an employee's remuneration and increase their employability, the level of training and development in small and medium enterprises is well below that of larger organisations. Although the small business owners retain the final decision regarding employee access to training and development, the outcome is also dependent upon employees' decisions to intiate requests to participate …

Workers On Temporary 457 Visas: Challenges They Face When Working In The Western Australian Resources Sector, Susanne T. Bahn, Llandis G. Barratt-Pugh, Ghialy Choy Lee Yap

Research outputs 2013

As a response to the shortage of specialised workers in the Western Australian (WA) resources sector, business has resorted to employing workers on temporary 457 visas. This paper provides an insight into some of the challenges workers on 457 visas reported while working in Australia in a study that collected data in 2012. While the study focussed on costs and benefits of employing workers on 457 visas to business, the migrant worker and the larger Australian community, part of the data included the social and financial costs to these workers. It is this data that is reported in this paper. …

Telework: The Role Of Social Support, Heather Dawson-Howard, Peter P. Standen, Maryam Omari

Research outputs 2013

Telework is a rapidly growing work practice but its effects on employees’ psychological wellbeing have been little studied. A particular problem for remote workers is the potential loss of social support. Much research shows support from supervisors and co-workers increases employee wellbeing and reduces the negative effects of job demands. How telemediated social support functions in telework, and how much home-based support can replace it, have not so far been studied. A framework for research on social support in telework is presented in this paper. Social support can be provided electronically but how affects workers’ wellbeing and performance is an …

Human Resource Planning: Sector Specific Considerations, Adnan S. Al Wahshi, Maryam Omari, Rowena Barrett

Research outputs 2013

The aim of human resource planning (HRP) is to have the right people in the right place at the right time. While the public sector has moved from a civil service to a human resources paradigm, the literature indicates a lack of successful HRP implementation in this sector. This paper explores key issues around HRP in the public sector. Evidence suggests that effective HRP is critical to meeting internal and external organisational challenges, however, relevant processes and practices do not seem to be strategic or integrated in the public sector. If not addressed, the absence of HRP in the public …

Risk Blindness Among Temporary Migrant Workers In Australia, Susanne T. Bahn

Research outputs 2013

Workers can suffer from risk blindness in that they fail to recognise workplace hazards or their severity, thereby jeopardising their health and safety and their organisation’s performance. This problem is exacerbated in organisations who employ temporary migrant workers because not only do ‘home country’ cultural factors influence the way they understand and see risks; more critically the temporary nature of their work contract can reduce their commitment, and perceived responsibility, to acknowledge risk. The result of which could expose temporary migrant and domestic workers to increased incidents of work-related injury, disease and fatalities. This paper presents this problem through the …

An Exploratory Study Of Factors Influencing The Participation In Training And Development Of Engineers In Small Businesses, Pattanee Susomrith, Alan J. Coetzer

Research outputs 2013

The provision of workforce training and development (T&D) has the potential to provide benefits to both employers and employees. However, employees in small businesses receive less access to T&D than employees in large businesses. Prior research into reasons for the relatively low levels of employee participation in formal T&D in small businesses has typically involved surveys of owner-manager opinions regarding ‘barriers’ to T&D. This study explored factors influencing employee participation in T&D from the perspective of employees. Data were collected through semistructured interviews with 15 employees in small engineering businesses. Consistent with the main aim of exploratory research, the study …

Generational Differences And Fly-In-Fly-Out (Fifo) Employee Turnover, Pattanee Susomrith, Alan R. Brown, Glenda B. Scott, Helen B. Sitlington

Research outputs 2013

Fly-in, fly-out (FIFO) mining has experienced significant growth in the past decade and is now a typical form of employment in the sector in Australia. Evidence suggests that there are relatively high turnover levels amongst these employees. Whilst there are many contributing causes to this, there may be variances between different generational cohorts at work as arguably their workplace expectation differs. This paper investigates whether turnover intentions vary between different generations of employees. Using a questionnaire, employees were asked about their turnover intentions and this was compared against the groups of Baby Boomers, Generation X and Generation Y. Findings show …

Using Research Informed Approaches To Strategic Hrm Teaching, Alan J. Coetzer, Helen B. Sitlington

Research outputs 2013

This paper outlines research that was guided by the broad question: What teaching and learning (T&L) strategies should be employed in SHRM? This question was answered using data gathered in three focus groups involving T&L specialists, business strategy and HRM academics, and HRM practitioners. Through a process of successive focusing, potential T&L strategies were initially identified and then tested and refined in the focus groups. Drawing on literature and input from the participants, we contend that SHRM can be effectively taught through a combination of primarily problem-based and case-based approaches. We also argue that process worksheets are an effective method …

Could On-The-Job Embeddedness Help Bind Fifo Workers To Their Jobs?, Glenda B. Scott, Helen B. Sitlington, Pattanee Susomrith, Alan R. Brown

Research outputs 2013

Fly-In Fly-Out (FIFO) employees in the mining industry in Western Australia have had high levels of turnover, resulting in high costs in recruitment, training and lost production. This research is seeking to understand the reasons for high turnover in this somewhat unusual group of employees. Whilst the research has utilised the more traditional approach to understanding labour turnover, that is that dissatisfaction with job or company and the availability of viable alternatives lead to intention to quit, preliminary results indicate that job embeddedness theory, may provide a better understanding of why FIFO workers choose to stay in their jobs. This …

Practice Based Competency Development: A Study Of Resource Geologists And The Jorc Code System, Jacqueline Coombes

Theses: Doctorates and Masters

The mining industry is a major contributor to the Australian economy. The value of mining and exploration shares traded on the Australian Stock Exchange are contingent on the estimates of mineral deposits, which are disclosed publically in accordance with a reporting code maintained by the Australasian Joint Ore Reserves Committee (the JORC Code). Expert resource geologists, known as Competent Persons, provide classified estimates of mineral endowment that underpin these public statements. The JORC Code requirements for qualifying as Competent Persons are membership of an approved professional association and a minimum of five years’ relevant experience. This research set out to …

Business Undergraduates' Perceptions Of Their Capabilities In Employability Skills : Implications For Industry And Higher Education, Denise Jackson

Research outputs 2012

In response to the continuing disparity between industry expectations and higher education provision, this study examines the self-assessed capabilities of 1,024 business undergraduates in employability skills typically considered important by industry in developed economies. The findings indicate relative perceived strengths in 'social responsibility and accountability', 'developing professionalism' and 'working effectively with others', and weaknesses in 'critical thinking', 'developing initiative and enterprise' and 'self-awareness'. Although these findings align with those of recent employer-based studies, undergraduates rate themselves considerably higher than their industry counterparts. The implications of this overconfidence in personal ability, commonly associated with so-called Generation Y graduates, for persistent graduate …

The Psychological Wellbeing Of Women Operating Mining Machinery In A Fly-In Fly-Out Capacity, Anne Bailey-Kruger

Theses: Doctorates and Masters

The present study aimed to address the gap in the current mining research by investigating women’s experiences of working in the mining industry in a “bluecollar” work role and the impact of fly-in fly-out (FIFO) mining on their wellbeing. An Interpretative Phenomenological Approach (IPA) was used as a framework to explore the experiences of 19 female machine operators through in-depth interviewing at one mineral mine site in Queensland, Australia. IPA analysis revealed three themes as identified by the participants. The first theme described how workplace barriers to job progression were salient issues for the women, particularly in respect to discrimination …

Decision Making Regarding Employee Access To Training And Development In Medium-Sized Enterprises, Alan Coetzer, Janice Redmond, Jalleh Sharafizad

Research outputs 2011

Employees in small and medium-sized enterprises (SMEs) form part of a ‘disadvantaged’ group within the workforce that receives less access to formal training and development than employees in large firms. The manager’s decisional role is critical when considering employee access to training and development. Unfortunately, there is scant research into factors affecting managers’ decisions regarding employee access to a requested development opportunity in SMEs. To address this research gap, semi-structured interviews incorporating critical incidents were conducted with a purposive sample of 12 managers of medium-sized enterprises based in Perth. We report key findings of the interviews and assess the effectiveness …

Informal Learning In The Workplace: A Review Of The Literature, Megan A. Le Clus

Research outputs 2011

In the last few decades, the workplace has been increasingly recognised as a legitimate environment for learning new skills and knowledge, which in turn enables workers to participate more effectively in ever-changing work environments. Within theworkplace, there is the potential for continuous learning to occur not only through formal learning initiatives that are associated with training, but also through informal learning opportunities that are embedded within everyday work activities. This paper surveys the growing body of literature on informal learning, makes some critical observations about the importance of informal learning, and explains the various ways that informal learning can occur …

The Relationship Between Human Resource Practices And Employee Retention In Public Organisations : An Exploratory Study Conducted In The United Arab Emirates, Waleed Alnaqbi

Theses: Doctorates and Masters

In recent years, the United Arab Emirates (UAE) has rapidly developed into a dynamic global economy with the influx of foreign ideas and practices, facilitated by the development of the Internet and associated technologies. As with many organisations worldwide, staff retention problems affect organisational productivity and performance. Managers face the challenge of having to address retention problems in the context of increasing competition in the global marketplace. It is against this background that this research will look into employee retention problems within the socio‐economic context of the UAE. This study brings into focus the extent to which human resource management …

An Ambience Of Power? Challenges Inherent In The Role Of The Public Transport Transit Officer, Christine Teague, Lelia Green, David Leith

Research outputs pre 2011

No abstract provided.

Infusing Critical Thinking Into An Employability Skills Program: The Effectiveness Of An Immersion Approach, Sophie Kennedy

Theses: Doctorates and Masters

The demands of the knowledge economy have placed renewed emphasis on graduate employability and the development of higher-order thinking skills. Preparing graduates for the workplace requires new instructional approaches to develop a matrix of interrelated skills. This study investigates an immersion approach to developing employability skills with emphasis on the infusion of critical thinking skills in an undergraduate business degree.

The research is situated within the pragmatic paradigm and comprises a mixed methods approach. Analyses of project instructions, student reflections and test scores are presented in an explanatory case study in three parts: the infusion of critical thinking skills in …

Sensemaking And The Management Of Older Volunteers, Megan Paull

Theses: Doctorates and Masters

This study explores the experiences of older volunteers and their managers in particular when a change in the perfonnance of the volunteer is noticed by the manager. The impetus for this study was an expressed concern of the managers of volunteers which classified the management of 'older volunteers" as being somehow different from their younger counterparts. Conducted within an interpretivist framework this study employed a two-phase methodology comprising a context setting descriptive quantitative study followed by an in-depth qualitative grounded theory approach. The importance of the in-depth examination revealed the importance of context to the management process.

Small Business Owners: Too Busy To Train?, Elizabeth Walker, Janice Redmond, Beverley Webster, Megan Le Clus

Research outputs pre 2011

Purpose – The reason often cited for the poor relationship between small businesses and their uptake of vocational education and training is that small business owner-managers claim that they are too busy to engage in training or any type of learning activity and that most training is of little value to them. The aim of the research is to examine the relationship between these factors.

Design/methodology/approach – Using qualitative research methods the study collected data of the knowledge, attitudes and needs of small business owner-managers, both before and after participation in a training program.

Findings – This study has indicated …

Towards Dignity And Respect At Work: An Exploration Of Bullying In The Public Sector, Maryam Omari

Theses: Doctorates and Masters

Organisations today function in complex and dynamic environments which exert continual pressure to change and compete. Employees are often seen as a key to success in this world, as flexible and adaptable resources. The quality of their work life therefore takes on an important role in ensuring they reach their full potential. A long-standing safety and performance issue in the workplace is bullying, or mobbing as it is called in the European literature. Bullying can have adverse effects for individuals, including both the perpetrator and the victim, as well as their families, the organisation, and ultimately the wider society.

2005 Survey Report On The Wellbeing Of The Professions: Policing, Nursing And Teaching, Institute For The Service Professions, Edith Cowan University

Research outputs pre 2011

This report assesses the wellbeing of the professions of policing, nursing and teaching in Western Australia. The findings are derived from surveys of how individuals think about their occupations, their colleagues and employers. The level of wellbeing affects the ease of attracting and retaining staff and the quality of delivered services.

We present and discuss summary results of responses to questionnaires sent in 2005 to 5,180 police, 6,000 nurses and 9,000 teachers. Each of the professions is here regarded as a single group. The number of respondents is sufficient to allow many more detailed analyses to be performed and reported …

Imagining The Performance Zone: Overcoming Ambiguity In Consumer Based Electronic Performance Support Systems, Jason Simons

Theses : Honours

The locus of performance support implementation was once the domain of large corporations where its principles offered an attractive alternative to traditional methods of training within the scope of contemporary business practices. Due to economies of scale the large corporations were able to build effective performance support through the precise identification of the PERFORMANCE ZONE. This zone is created through the defining of the three attributes of performance, 1) the nature of the worker, 2) the nature of the task, and 3) the type and amount of support needed. lncreasingly the principles of performance-centred design have been adopted within diverse …

The Search For Character: Servant-Leadership In An Australian Organisation, Margaret R. Whitmore

Theses: Doctorates and Masters

This study is in response to globalisation, changing world values and the call in modern literature for leaders of good character. Servant-leadership is offered to fill this requirement because its effectiveness is said to be reliant on the good character of the leader. In the literature this type of leadership is said to represent a new paradigm. The work of servant-leadership’s proponent, Robert Greenleaf, is thoroughly examined to explain how his understanding of trust as faith is linked to spirituality and this is the key to understanding the character of servant-leaders. Greenleaf’s work is compared with the modern servant-leadership literature …