Human Resources Management Commons^™

Video Killed The Interview Star: Does Picture-In-Picture Affect Interview Performance?, Ryan G. Horn, Tara S. Behrend

Personnel Assessment and Decisions

Although technology-mediated selection interviews have become more prevalent in practice, research on this phenomenon has failed to keep pace. One pressing need is to understand the dimensions upon which technology-mediated interviews might differ from one another. Particular aspects of synchronous video technology may negatively affect interviewees and those negative effects may be exacerbated by the evaluative nature of the interview. We explored this question by investigating the effects that one such aspect, the picture-in-picture window, has on interviewees. This study used a 2 (picture-in-picture vs. no picture-in-picture) x 2 (evaluative framing vs. non-evaluative framing) between-subjects experimental design to test the …

Timeliness Is Key To The Candidate Experience, Ann Marie Ryan, Abdifatah Ahmed Ali, Terry Hauer, Jillyan French-Vitet

Personnel Assessment and Decisions

Effective talent attraction is a competitive advantage for organizations. This study examined the spillover effect of recruitment delays on signals important for organizational attraction. A diverse sample of 563 candidates evaluated their most recent recruitment experience. Using moderated regression and relative importance analysis, timeliness dissatisfaction dampened the positive effects of organizational prestige and opportunity to perform although these effects are greater earlier in the recruitment process. We discuss the contributions of this study and provide recommendations for recruitment practice.

Using O*Net To Develop A Framework Of Job Characteristics To Potentially Improve The Predictive Validity Of Personality Measures, Jeremy Burrus, Jason D. Way

Personnel Assessment and Decisions

It has long been theorized that we can improve prediction of job-related behavior from measures of personality by identifying job characteristics that allow for the expression of individual differences (e.g., Mischel, 1968). Using O*NET data, the current paper develops a framework for job characteristics that could improve the extent to which we can predict behavior from personality. More specifically, it investigates relationships between Work Styles, Generalized Work Activities, and Work Context variables. Job characteristics varied in importance as a function of four Work Styles composites: achievement, people orientation, stability, and attention to detail, and the relationships were largely …

Stop Interrupting Me! Examining The Relationship Between Interruptions, Test Performance And Reactions, Amie D. Lawrence, Ted B. Kinney, Matthew S. O'Connell, Kristin M. Delgado

Personnel Assessment and Decisions

Unproctored testing (UIT) is common, and mobile testing is increasing rapidly, which means applicants are completing assessments in a variety of test environments. Little is known about how differences in the test environment affect candidate test performance and reactions. This study examines interruptions in the UIT test environment to better understand what interruptions candidates are experiencing and how they influence candidate outcomes. The results show that candidates are being interrupted in a UIT context. Interrupted candidates scored lower on test performance and reported less favorable applicant reactions. Interruptions happen and they do matter. Implications for organizations and practitioners are discussed.

An Interrogation Of Turnover Antecedents At An Automobile Manufacturer In Northwest Ohio, Emily Boyle

Honors Projects

The manufacturing industry is one of the largest industries in Northwest Ohio. With the growing influence of Lean/Six Sigma manufacturing systems, the industry is becoming much more automated and team-oriented. The manufacturing facility in question is a Tier 1 and 2 automotive manufacturer that is a part of one of the largest global companies in this sector and uses many Lean and Six Sigma processes across three shifts. In recent years, this company has seen a trend of high turnover and it is a constant point of contention for both supervisors and Human Resources. The current study aimed to determine …

Social Network Usage In The Hiring Process, Melissa L. Carpenter

WRIT: Journal of First-Year Writing

Social Network usage in hiring practice is a valuable tool for employers to learn more about an applicant than what can be found on a resume or application. Social Network usage is controversial as it can provide a variety of information to an employer that could impact the hiring process. The responsibility falls on the employer to implement a Social Network screening policy to ensure proper usage of this hiring tool. In combination with current legislation and HR professional recommendations, employers have the resources they need to develop a successful Social Network screening policy.

A Public-Domain Personality Item Bank For Use With The Raymark, Schmit, And Guion (1997) Pprf, Scott Highhouse, Michael J. Zickar, Margaret E. Brooks, Charlie L. Reeve, Shreya T. Sarkar-Barney, Robert M. Guion

Personnel Assessment and Decisions

Presented is the development of a repository of work-related personality items that may be used to assess job-related traits identified by the Personality-Related Position Requirements Form (PPRF: Raymark, Schmit, & Guion, 1997). Analyses of the item pool administered to a sample (n = 412) of trade apprentices showed evidence to support the12 work-related Big 5 sub-dimensions identified by the PPRF. A smaller validity study (n = 47) suggested that personality dimensions identified as job-related by the PPRF were related to important job-related outcomes.

Threat Of Technological Unemployment: Are Hiring Managers Discounted For Using Standardized Employee Selection Practices?, Kevin P. Nolan, Nathan T. Carter, Dev K. Dalal

Personnel Assessment and Decisions

Two studies were conducted to examine the tenability of Meehl’s (1986) “threat of technological unemployment” explanation for why practitioners of employee selection resist using standardized decision-making practices. The results of Study 1 support the existence of this threat by demonstrating that practitioners received less credit for the outcomes of employment decisions when structured rather than unstructured interviews were used to evaluate candidates and analytical rather than holistic data combination was used to determine candidates’ overall evaluations. The results of Study 2 support the influence of this threat on employee selection by demonstrating that practitioners recognized the effects using the standardized …

Technology In The Employment Interview: A Meta-Analysis And Future Research Agenda, Nikki Blacksmith, Jon C. Willford, Tara S. Behrend

Personnel Assessment and Decisions

The use of technology such as telephone and video has become common when conducting employment interviews. However, little is known about how technology affects applicant reactions and interviewer ratings. We conducted meta-analyses of twelve studies that resulted in K=13 unique samples and N=1,557. Mean effect sizes for interview medium on ratings (d=-.41) and reactions (d=-.36) were moderate and negative, suggesting that interviewer ratings and applicant reactions are lower in technology-mediated interviews. Generalizing research findings from face-to-face interviews to technology-mediated interviews is inappropriate. Organizations should be especially wary of varying interview mode across applicants, as …

Individual Differences Predicting Impression Management Detection In Job Interviews, Nicolas Roulin

Personnel Assessment and Decisions

Applicant impression management (IM), and especially its deceptive side (i.e., faking), has been described as a potential threat to the validity of employment interviews. This threat was confirmed by evidence of interviewers’ inability to detect (deceptive) IM tactics. Previous studies suggested that some interviewers could be better IM detectors than others, but did not examine the reasons explaining higher abilities. Building on interpersonal deception theory, this study explores individual differences in cognitions (i.e., cognitive ability) and social sensitivity (associated with generalized trust and honesty) as predictors of IM detection abilities. Results of a study with 250 individuals suggest that these …

Educating Managers On How To Manage Introverted Vs. Extroverted Employees, Madison Hays

Honors Projects

While personality types are a popular topic in society today, many don't really understand what they mean and what implications they can have. This project combines the disciplines of both management and psychology, seeking to educate managers on how the two personality traits of introversion and extroversion can impact their ability to effectively manage employees in the workplace. It is presented in the form of a blog, each post identifying and answering an anticipated question that a manager would have while integrating personality considerations into their job practices. Also included are reviews on popular non-fiction books that are recommended for …

College Of Business Dean's Advisory Council On Diversity & Inclusion, Marjorie Williams

Honors Projects

Dean’s Advisory Council on Diversity and Inclusion (DACODI) is compromised of students, faculty, and staff who work together to ensure that the College of Business Administration (CBA) at Bowling Green State University (BGSU) is using best practices for a culture of diversity and inclusion. DACODI creates and evaluates the CBA’s strategic goals and missions related to diversity and inclusion to achieve the best possible business outcomes for students, faculty, staff, and alumni of the CBA.

DACODI was inspired by research done by Catalyst on the better business outcomes produced by gender diverse businesses. To leverage the gender, ethnic, and age …

Using Technology To Improve The Interview As A Selection Tool, Brad A. Chambers, John D. Arnold

Personnel Assessment and Decisions

Using the extant literature on best practices in the selection interview, this paper describes a technology-based selection interview system. The process includes interviewer training and certification, and the construction of standardized interview guides. Linked to a common set of human abilities and skills, answers to the questions and probes are evaluated using behaviorally anchored rating scales for each of a number of competency elements. The process described can be used to help ensure quality interviewing practices following these principles are used in organizations conducting multiple interviewers at different sites. How to use this process to address various research objectives is …

Assessment Of Personality Through Behavioral Observations In Work Simulations, Andrew B. Speer, Neil Christiansen, Christopher Honts

Personnel Assessment and Decisions

This study outlines the development of a rating scale designed to measure personality-related behavior in the context of work simulations. The tool, labeled the Work Simulation Personality Rating Scale (WSPRS), was validated in an assessment center by rating the personality of 123 assessment center participants. Scores from the WSPRS were correlated with corresponding traits from a self-reported personality inventory, and a Trait Activation Potential (TAP) framework was adopted to predict which traits would display best convergence based on assessment center observations. Correlations between the WSPRS dimensions and self-report trait scales ranged from .11 (Neuroticism) to .31 (Extraversion), with the rank-order …

Identifying The Strongest Or The Weakest Link: Effects On Subsequent Ratings, William S. Weyhrauch, Satoris S. Culbertson

Personnel Assessment and Decisions

The current study investigated the effect of a negative designation performance rating purpose in contrast to a positive designation purpose or a deservedness purpose on a) the ability of raters to differentiate amongst ratees at a later time and b) raters' tendencies to provide subsequently more severe or lenient ratings. Results from a laboratory study involving 102 participants indicated that positive designations tend to result in subsequently lenient ratings, while negative designations result in severe ratings. However, the nature of a rater’s previous decision had no discernable effect on the ability to differentiate levels of performance. Implications of these findings …

The Interactive Influence Of Ambition And Sociability On Performance In A Behavior Description Interview, Allen I. Huffcutt, Satoris S. Culbertson, Allen P. Goebl

Personnel Assessment and Decisions

The purpose of this study was to present and empirically test the potential influence on ratings in a behavior description interview (BDI) of the personality traits ambition and sociability, two facets of extraversion. Results suggest a relatively strong role for ambition in the administration and outcomes of BDIs in organizational selection, particularly when its interaction with sociability is taken into consideration. In a sample of 85 participants working in entry-level positions, the correlation with BDI ratings was .22 for ambition alone, which increased to .44 when sociability and its interaction with ambition were added. Adding sociability by itself to ambition …

The Validity Of Individual Psychological Assessments For Entry-Level Police And Firefighter Positions, Ilianna H. Kwaske, Scott B. Morris

Personnel Assessment and Decisions

Although individual psychological assessment is widely used in employee selection, the empirical research on the validity of individual assessments is sparse. A multi-stage, multi-site study examined the validity of individual assessments for police officer and firefighter positions. Results showed that assessor judgments were largely unrelated to standardized test results, and that both assessor judgments and standardized tests were only weakly related to job performance ratings. Differences in validity across assessors were also found, with some assessors providing better predictions than others.

Cloud-Based Meta-Analysis To Bridge Science And Practice: Welcome To Metabus, Frank A. Bosco, Piers Steel, Frederick L. Oswald, Krista Uggerslev, James G. Field

Personnel Assessment and Decisions

Although volumes have been written on spanning the science-practice gap in applied psychology, surprisingly few tangible components of that bridge have actually been constructed. We describe the metaBUS platform that addresses three challenges of one gap contributor: information overload. In particular, we describe challenges stemming from: (1) lack of access to research findings, (2) lack of an organizing map of topics studied, and (3) lack of interpretation guidelines for research findings. For each challenge, we show how metaBUS, which provides an advanced search and synthesis engine of currently more than 780,000 findings from 9,000 studies, can provide the building blocks …

Editorial: Why A New Journal?, Scott Edward Highhouse

Personnel Assessment and Decisions

No abstract provided.

Value Of Emotional Intelligence For High Performance Coaching - A Commentary, Deborah A. O'Neil

Management Faculty Publications

In their article, Jonathan Chan and Clifford Mallett present the case for the positive effects that high-performance coaches can realize by incorporating leadership qualities that include ‘soft skills’ like emotional intelligence into their coaching repertoires. The authors propose that coaches’ emotional intelligence can augment their technical skills to encourage high performance in their athletes, and manage the dynamics between coach, athlete, team and performance.

What Could An Executive Coach Do For An Association Football Manager? A Commentary, Margaret M. Hopkins, Deborah A. O'Neil, Diana Billimoria

Management Faculty Publications

The lead article in this volume highlights several critical aspects of effective leadership in modern times. First, the importance of leadership as an interpersonal, relationship-building endeavor cannot be overstated. Second, the exemplary leader is a caring individual who demonstrates understanding and empathy toward others. For our commentary, we draw upon a well-developed stream of literature germane to these two core issues presented in the article. We compare and contrast the feminine and masculine aspects of leadership. In particular, we discuss the contemporary feminization of leadership and describe several integral attributes of feminine leadership – a communal orientation, transformational behaviors, emotional …