Human Resources Management Commons^™

Examining The Managerial Skills/Competencies Needed To Transition From A Traditional Performance Appraisal To A Developmental Performance Appraisal, James S. Aller Iii

Human Resource Development Theses and Dissertations

The purpose of this qualitative methods case study was to examine the differences and difficulties of delivering a performance appraisal that was developmental in nature from that of a traditional appraisal, as well as to identify the skills/competencies required of store managers and developmental activities needed to make a transition from a traditional performance appraisal to a performance appraisal system that was developmental in nature. Such a change should not be taken lightly by organizations, given that the task of delivering an evaluation varies. Four research questions guided the study. First, what are the differences between a performance appraisal that …

Embracing Change: A Proactive Training Intervention Ahead Of A New Product Release, Brian Herald

Instructional Design Capstones Collection

This paper describes an asynchronous training approach to introduce physicians to forthcoming user interface (UI) changes for a product they have been using in their patient care workflows. The UI changes are expected to impact users since the changes are so drastic, so training is needed to help users quickly learn how to perform critical job tasks without interrupting patient care or dissent in product use. Since the product is aimed at simplifying the physician workflow, any training materials need to do the same. A three-tier approach was developed that includes a brief introduction to the main UI areas that …

Employee Recruitment And Retention In Rural Emergency Medicine: Why Is Turnover So High And How Do We Change It?, Sarah Hepper

ASA Multidisciplinary Research Symposium

The focus of this research is majorly based upon literature review. From the collected data in the referenced articles, comparisons are made to determine the best options for employee recruitment and retention in rural emergency medicine facilities; changing turnover rates is the ultimate goal.

Examining The Relationship Between Registered Nurses’ Turnover And The Benefits Of An Affirming Climate Of Diversity As Mediated By Workplace Outcomes, James Mark Clardy

Human Resource Development Theses and Dissertations

The Affordable Care Act has created within health care a growing demand for primary care services in both the inpatient and outpatient settings. The anticipated growth in need for registered nurses (RN) of 19% by 2020 is compounded by a current estimated national turnover rate greater than 17%. Human Resource Development (HRD) practitioners in health care are challenged to develop and implement interventions that can influence turnover in RNs despite identifying variables that effect turnover. This research explored how RN turnover can be positively affected by a government mandated requirement that health care create a diverse workforce and cultural competency. …

Ethical Leadership: A Study Of Traits And Behaviors Of Leaders In Higher Education Today, Samuel L. Wyatt

LSU Doctoral Dissertations

The primary purpose of this study was to determine the traits and behaviors of an ethical leader as perceived by tenured and tenure-track faculty at a research university (RU/VH) in the southeastern portion of the United States. The researcher utilized a researcher-designed survey instrument which consisted of 44 possible traits and behaviors of an ethical leader and selected demographic characteristics.

Examination of the study results revealed that the majority of respondents were male (66.20%) and tenured (75.00%). Additionally, the largest group were Professors (49.60%), and had been at the study institution for less than l0 years (38.20%). Most of the …

Event Planner Sensitivity To The Needs Of Individuals With Visual Disability At Meetings And Events, Gina Fe G. Causin Ph.D., Tessa Mccarthy Ph.D.

Journal of Human Services: Training, Research, and Practice

Special events, such as fairs, conventions, ballgames, and concerts are typically activities people attend to participate in the festivities and enjoy with friends and family members. For individuals with disabilities, however, these types of events can create more challenges than enjoyment. Despite a thorough review of the literature, no studies were found which evaluated the experiences of individuals who are blind and have visual impairments at events and meetings. The aim of this study was to determine the current level of accessibility at meetings perceived by consumers who are blind and visually impaired. Respondents to the survey indicated many obstacles …

Talent Management: Hiring And Developing Engaged Employees, Chuck O'Bryan, Anne Marie Casey

Publications

Talent management, which includes intentional work design, leadership development, and employee engagement, is a growing trend in the world of commerce, both domestically and globally. This article provides a review of the literature on talent management and explores ways in which this human resource management concept might be applicable to higher education and libraries.

Upgrading Lmss: Understanding Faculty Perceptions And Use For Improved Implementation, David A. Jeffrey Ph.D., Randy J. Siebold Ph.D.

Adventist Online Learning Conference / Conferencia de Aprendizaje en Línea

Adventist schools are in a constantly changing academic environment and are under consistent pressure to implement the latest technologies, such as Learning Management Systems (LMSs). This research study seeks to provide a better understanding of faculty perceptions of their LMS. We explore factors leading to successful faculty use of LMSs.

Fss 2020: Human Capital Development Report, Sani A. Abdallah

Bullion

This paper explores the FSS2020 Human Capital Development strategy which aims to chart a strategic direction for evolving and developing the required quality human capital that would drive the achievement of the FSS2020 vision, toking into cognizance prevailing local trends and the experiences of global benchmark countries. The paper highlights the vision, mission and objectives of the strategy followed by identifying human capacity development sector challenges. Some critical planned interventions to address the challenges, sector weaknesses and sector threats are next discussed. The paper further highlights relevant stakeholders to implement the interventions and achievements of the HCD sector. Finally, the …

Understanding Generation: Implications For Flight Training, Hiring, And Retention, Kristine M. Kiernan Ph.D.

National Training Aircraft Symposium (NTAS)

Generation is a much discussed topic in the literature on workforce training and education. The simultaneous presence of numerous generations in the workforce has created tensions, challenges, and opportunities. In collegiate flight training, the Millennial generation is giving way to the post-Millennial generation, which will bring its own learning style and priorities to the cockpit. This presentation reviews the scientific literature on generational differences, identifying which differences are actually supported by data. Demographic and economic trends, including data from the National Science Foundation’s Scientists and Engineers Statistical Data System, will be combined with demonstrated generational differences in work-related attitudes and …

Recipe For Success: Behavioral Ingredients For Superior Performing Leaders, Linda M. Pittenger

National Training Aircraft Symposium (NTAS)

The aviation and aerospace business is a complex adaptive system that includes emerging technologies, competitors, government policies, cost demands, globalization, and talent constraints. To effectively lead in the chaos of constant demands and disruptive and unpredictable external environments, having deep and broad functional expertise is not enough. Superior performing leaders require further broadening and deepening of selected behavioral competencies in order to succeed (Smith, 2000). Particular to aviation and aerospace, understanding the types of leaders needed to be successful is especially important since baby boomer employees will soon retire and the middle managers that will likely replace them lack the …

Local Workforce Development Boards: Alignment With Operational Indicators And Behavioral Characteristics, Sharon Humphreys Johnson

Dissertations

The ability of a region to remain competitively viable is dependent upon attracting new business and retaining existing businesses (Good & Strong, 2015). In many instances, regional growth depends on the workforce and the region’s ability to develop a talent pipeline of existing or accessible workers (Blakely & Leigh, 2010). The passage of the Workforce Innovation and Opportunity Act (WIOA) increases the expectations of local workforce board leadership. The WIOA vision for Local Workforce Development Boards (LWDB) is to serve as strategic leaders and act as conveners of regional workforce system partners, stakeholders, and businesses to develop new structures for …

Succession Planning In The Religious Non-Profit Sector: Understanding Associate Pastors’ Experiences Of Serving As Internal Interims, Darius Mason Chapman

Human Resource Development Theses and Dissertations

Abstract

SUCCESSION PLANNING IN THE RELIGIOUS NON-PROFIT SECTOR: UNDERSTANDING ASSOCIATE PASTORS’ EXPERIENCES OF SERVING AS INTERNAL INTERIMS

Darius Chapman

Committee Co-Chair: Andrea D. Ellinger, Ph.D.

Committee Co-Chair: Rochell McWhorter, Ph.D.

The University of Texas at Tyler

May 2017

The concept of succession planning is not new for organizations, as most will experience the loss of key personnel for a variety of reasons including retirement, termination, death, and unforeseen circumstances. Therefore, having a deliberate and systematic process for identifying, developing, and retaining key personnel makes succession planning critical to the long term viability of organizations.

However, challenges in the global marketplace, …

Nuclear Security Education And Training In Pakistan, Noreen Iftakhar, Sitara Noor

International Journal of Nuclear Security

The world’s growing dependence on nuclear power as a reliable and clean source of energy demands equal safety and security considerations. The security challenges associated with nuclear materials, facilities, and technologies are emerging at an alarming rate, necessitating corresponding counter measures. Pakistan has invested significant resources in nuclear security education and training to meet the requirements of its expanding nuclear program. For example, Pakistan’s Center of Excellence for Nuclear Security is responding to the growing demands of this crucial area and imparting education and training in various sub-domains of nuclear security. Pakistan’s focus on nuclear security education and training has …

Career Pathways Program Annual Report For Ay 2016/17, Wie Yusuf, Chris Osgood

Career Pathways

It is the mission of the Preparing Future Faculty (PFF) Program at Old Dominion University (ODU) to introduce graduate students and post-doctoral fellows to the diverse roles, the responsibilities, and the rewards of an academic career. In doing so, it focuses particularly on the teaching and service roles sometimes not included in doctoral training. Fundamental research skills, such as grant writing, publishing, and academic job searching, are also addressed.

The PFF program offers a ‘Preparing Future Faculty Certificate’ to graduate students who document completion of specific activities related to preparing for an academic career. Any ODU and NSU degree-seeking graduate …

Organizational Transformation That Supports Community Employment, Amie Lulinski, Tibisay Guzmán, Avery Valins, Thinkwork! At The Institute For Community Inclusion At Umass Boston

All Institute for Community Inclusion Publications

A presentation at the American Association on Intellectual and Developmental Disabilities (AAIDD) Conference in Harford, Connecticut, on June 27, 2017.

Leadership: A Mixed-Method Case Study To Explore The Behaviors A Consultancy Firm Managing Partner Uses To Create Meaning In Their Leadership—For Themselves And Their Followers—Through Character, Relationships, Inspiration, Vision, And Wisdom, Robert J. Mancuso

Dissertations

Purpose: The purpose of this mixed-method case study was to identify and describe the behaviors that exemplary consulting-firm Managing Partners use to create personal and organizational meaning for themselves and their followers through character, vision, relationships, wisdom and inspiration. In addition, it was the purpose of this study to determine the degree of importance which followers assign to the behaviors related to vision, character, relationships, wisdom and inspiration help to create personal and organizational meaning. Methodology: This study is part of a thematic exploratory mixed-methods case study. Its focus is exemplar consulting-firm Managing Partners, and it is conducted in two …

A Phenomenological Case Study Of Transformative Learning In A Non-Traditional Diversity Training Program, Ame Lambert

Human Resource Development Theses and Dissertations

Rapidly changing demographics and globalization has spurred a plurality of organizations to invest millions of dollars annually in diversity training, with the primary aim of improving the experiences of underrepresented employees. However, the results of diversity training to date have not proven encouraging. Positive outcomes of diversity training have generally been confined to increased awareness and improved attitudes towards diversity, with implicit and explicit prejudice and behavior remaining unchanged. The aim of this study was to understand the transformational learning experiences of participants in a non-traditional diversity training program and the impact of their transformational learning on their behavior.

A …

Pilot Source Study 2015: A Comparison Of Performance At Part 121 Regional Airlines Between Pilots Hired Before The U.S. Congress Passed Public Law 111-216 And Pilots Hired After The Law’S Effective Date, Maryjo O. Smith, Guy M. Smith, Elizabeth Bjerke, Cody Christensen, Thomas Q. Carney, Paul A. Craig, Mary Niemczyk

Journal of Aviation Technology and Engineering

This article is the third in a series of reports called Pilot Source Study 2015. In 2010, when the U.S. Congress considered dramatic changes to airline pilot qualifications, researchers from the ‘‘Pilot Source Study 2010’’ sampled pilots from six regional airlines to investigate how pilots’ backgrounds affected their performance in airline training. In 2012, when the FAA proposed rulemaking to implement Public Law 111-216, the ‘‘Pilot Source Study 2012’’ researchers repeated the study with a new sample of pilots from seven different regional airlines. Data from these two studies were combined into a Pre-Law dataset. On August 1, 2013, the …

Correcting Millennials Work Performance, Timothy Izzo

Instructional Design Capstones Collection

Millennials are the fastest growing segment in the workforce today. There are many different stigmas and ideas about this current work generation. They have lived with the Internet their entire lives. Papers claim this workforce is so connected that they need to be constantly stimulated. This paper looks into the stigmas to see if they are true and whether our training program should be Computer Based Training (CBT). A segment of our learners, predominantly aged 22-28 is having trouble applying the sales techniques we teach. Unsure if this is a training issue or a generational issue, we sent out a …

Basic Knowledge Training For Vfx Production Assistants And Coordinators, Sharon Anne Roberts

Instructional Design Capstones Collection

Visual Effects (VFX) is a part of the film-making process that takes place during the broader phase of film-making known as post-production. There are two broad groups of individuals who are responsible for the outcome of the VFX project - artists and production. The groups work in conjunction to achieve the team goals. At present, there is no formalized training available for production individuals and much of the required learning is done on the job. This projects explores a basic training course for individuals looking to increase their basic knowledge of VFX production. Grounded in industry research conducted by the …

Exploring Millennial Generation Employees’ And Managements’ Perspectives Of The Potential Overuse Of Smartphones In The Workplace By The Millennial Generation, Brooke Kincade

Human Resource Development Theses and Dissertations

The Millennial Generation is entering the workforce at a rapid rate. This generation has grown up with technology and many Millennials have smartphones. As a result of the Millennial Generations knowledge and desire to use a smartphone, many organizations have begun exploring ways to embrace or combat smartphone behavior; however, many organizations are still struggling to recognize and understand the implications to both the employee and the company. This research study explored the potential overuse of smartphones in the workplace by the Millennial Generation. The study described the specific use of smartphones by this Generation to better understand whether they …

The Online Student Connectedness Survey: Initial Evidence Of Construct Validity, Tekeisha Denise Zimmerman, Kim Nimon

Human Resource Development Faculty Publications and Presentations

The Online Student Connectedness Survey (OSCS) was introduced to the academic community in 2012 as an instrument designed to measure feelings of connectedness between students participating in online degree and certification programs. The purpose of this study was to examine data from the instrument for initial evidence of validity and reliability and to establish a nomological network between the OSCS, the Classroom Connectedness Survey (CCS), and the Community of Inquiry Survey (COI), which are similar instruments in the field. Results provided evidence of factor validity and reliability. Additionally, statistically and practically significant correlations were demonstrated between factors contained in the …

Pilot Source Study 2015: A Comparison Of Performance At Part 121 Regional Airlines Between Pilots Hired Before The U.S. Congress Passed Public Law 111-216 And Pilots Hired After The Law’S Effective Date, Maryjo O. Smith, Guy M. Smith, Elizabeth Bjerke, Cody Christensen, Thomas Q. Carney, Paul A. Craig, Mary Niemczyk

Aviation Faculty Publications

This article is the third in a series of reports called Pilot Source Study 2015. In 2010, when the U.S. Congress considered dramatic changes to airline pilot qualifications, researchers from the ‘‘Pilot Source Study 2010’’ sampled pilots from six regional airlines to investigate how pilots’ backgrounds affected their performance in airline training. In 2012, when the FAA proposed rulemaking to implement Public Law 111-216, the ‘‘Pilot Source Study 2012’’ researchers repeated the study with a new sample of pilots from seven different regional airlines. Data from these two studies were combined into a Pre-Law dataset. On August 1, 2013, the …

The Knowledge Worker And Upskilling: Can Instructional Design Frameworks Help?, Susan W. Brown

Instructional Design Capstones Collection

This paper explores how knowledge workers face uncertainties in the job market and how workers sustain a decades-long career in the midst of technology changes and globalization pressures. In particular, this paper asks how knowledge workers self-assess knowledge gaps, discover appropriate learning opportunities, demonstrate mastery, and promote credentials across decades-long careers. Interviews with 8 knowledge workers in educational publishing, an industry undergoing workforce changes due to market disruption, provides real-world context to this research question. Taking into account various theoretical frameworks offered for adult education and also reviewing the realities of the postmodern workplace, the paper outlines the hurdles impairing …

The Dynamics Of Gender Identity And Implicit Bias Impacting Women's Executive Leadership Development Programs And Female Executive Leadership Coaching, Emelina Belle

M.A. in Leadership Studies: Capstone Project Papers

“The significant problems we face cannot be solved at the same level of thinking we were at when we created them.” - Albert Einstein

The implicit gender bias and stereotypes in our society continue to impact gender diversity in executive leadership roles within organizations. The critical demand of high-potential talented female leaders to fill the gap in the corporate pipeline of senior executive positions continues to increase in our global world. Our technologically advanced society impacts this demand, the global climate of organizational change, the competition in products and services, and the impact of implicit bias and gender stereotypes influence …

Examining The Relationships Between Performance Appraisal Reactions And Employee Engagement, Kenneth B. Levan

Human Resource Development Theses and Dissertations

This study examines the long-standing debate among scholars and practitioners regarding the effectiveness of the performance appraisal (PA) process as a useful tool to manage individual and organizational performance (Glover, 1996; Gruman & Saks, 2011; Kondrasuk, 2012; Light, 2010; Pulakos & O’Leary, 2011; Thomas & Bretz, 1994). To further this discussion, the relationship between employees’ reactions to the PA process and perceptions of engagement in the workplace is examined.

A survey of 466 respondents finds there to be a significant positive relationship between PA reactions and employee engagement. Other significant findings of the study include: 1) high correlations among Keeping …

Leadership Development Practices And Patient Satisfaction: An Exploratory Study Of Select U.S. Academic Medical Centers, Chien-Ching Li, Peter Barth, Andrew N. Garman, Matthew M. Anderson, Peter W. Butler

Patient Experience Journal

Interest has been growing among academic medical centers (AMCs) in organization-wide strategies that may improve patient satisfaction. Although leadership development programs have been cited as a potentially useful approach, thus far almost all evidence has come from single-organization case studies. The present study sought to examine potential relationships between leadership development and patient experience across organizations. Data for leadership development practices were obtained from a survey conducted by the National Center for Healthcare Leadership. Patient experience data were obtained from the U.S. Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS). Multivariate analyses (general linear regressions) were performed to examine …

Using Training To Increase Standardization And Collaboration Across Teams, Lisa Beck

Instructional Design Capstones Collection

This capstone paper analyzes the effectiveness of a company’s current weekly training and its relationship with communication and dispersed teams that work in geographically separated environments. This paper examines a government contracting project and how the inconsistency of the deliverables produced by team members necessitate a need for training improvements. Research from Blayney, Kalyuga, and Sweller, (2015) and Poell, Krogt, Vermulst, Harris, and Simons (2006) on the role of workplace trainers and cognitive load theory support the training improvements presented in this paper. The proposed changes include the introduction of a standardized method of preparing for training and resources to …

Inside The Va: How Workplace Training Evaluation Impacts Employee Performance, Timica Emerson

Dissertations

Employee performance and patient satisfaction are strong indicators of the current state of a healthcare organization. Workplace training programs are used to teach employees the knowledge and skills necessary to effectively perform on the job. Instructor-led, online, blended and independent learning events are produced to address learning needs and to improve staff performance. These training programs are necessary for preparing staff to meet the demands of daily work expectations. The learning approaches should encourage trainees to apply what they learn to their work assignments.

When programs are not evaluated consistently and methodically by the participating employees, their sustainability is uncertain. …