Human Resources Management Commons^™

Assessment Centers In Belgium: The Results Of A Study On Their Validity And Fairness, Filip Lievens, Etienne Van Keer, Morel De Witte

Research Collection Lee Kong Chian School Of Business

In Belgium, assessment centers have grown in popularity. Despite this growing popularity, the validity of these selection and development methods has not been examined in Belgium. Therefore, this study examines the predictive validity and fairness of an assessment center of a large bank. The sample consisted of 252 middle level managers. Results revealed that the assessment center provides a valid prediction of success in higher managerial positions. With respect to fairness, this assessment center also scores well. Virtually no significant differences between men and women and between Flemish and French speaking Belgians are found. These positive results might be explained …

Effects Of Deployment On Homestation Job Stress And Burnout, S. Ryan Johnson

Theses and Dissertations

The Global War on Terrorism has increased the demands placed on military members. The increased rate of deployments, coupled with the reduction in resources, has military leaders concerned that these changing demands will cause undue strain, adversely affecting the military member's quality of life. This research tests the effects of active duty military deployments on homestation job stressors and burnout. Pre- and post- deployment surveys were administered to test for any significant changes that resulted from a deployment. A group of non-deploying members was also measured during the same time frame to serve as the control group. Results showed that …

The Effects Of Verbal Recognition On Work Performance And Intrinsic Motivation: Using Behavior Modification Techniques, Rodney Eric Chalmers

Theses Digitization Project

The effect of both public and private verbal recognition on intrinsic motivation and sales performance in fourteen restaurant waitstaff was evaluated using organizational behavior modification techniques. The hypothesis that public recognition would be more effective than private recognition in increasing intrinsic motivation and sales was not supported.

Easing The Inferential Leap In Competency Modeling: The Effects Of Task-Related Information And Subject Matter Expertise, Filip Lievens, Juan I. Sanchez, Wilfred De Corte

Research Collection Lee Kong Chian School Of Business

Despite the rising popularity of the practice of competency modeling, research on competency modeling has lagged behind. This study begins to close this practice-science gap through 3 studies (1 lab study and 2 field studies), which employ generalizability analysis to shed light on (a) the quality of inferences made in competency modeling and (b) the effects of incorporating elements of traditional job analysis into competency modeling to raise the quality of competency inferences. Study 1 showed that competency modeling resulted in poor interrater reliability and poor between-job discriminant validity amongst inexperienced raters. In contrast, Study 2 suggested that the quality …

Future Perspectives On Employee Selection: Key Directions For Future Research And Practice, Neil Anderson, Filip Lievens, Karen Van Dam, Ann Marie Ryan

Research Collection Lee Kong Chian School Of Business

A future-oriented perspective for selection and assessment research is presented. Four superordinate themes of critical import to the development of future research are identified: (i) bimodal prediction, (ii) multilevel fit, (iii) applicant reactions and decision making, and (iv) tensions between research and practice in employee selection. Under each theme we pose a number of outstanding questions for research. Implications for practice and the ongoing advancement of the sub-field of selection, traditionally one of the most robust core disciplines in international IWO psychology, are discussed.

Revised Estimates Of Dimension And Exercise Variance Components In Assessment Center Postexercise Dimension Ratings, Charles E. Lance, Tracy A. Lambert, Amanda G. Gewin, Filip Lievens, James M. Conway

Research Collection Lee Kong Chian School Of Business

The authors reanalyzed assessment center (AC) multitrait-multimethod (MTMM) matrices containing correlations among postexercise dimension ratings (PEDRs) reported by F. Lievens and J. M. Conway (2001). Unlike F. Lievens and J. M. Conway, who used a correlated dimension-correlated uniqueness model, we used a different set of confirmatory-factor-analysis-based models (1-dimension-correlated Exercise and 1-dimension-correlated uniqueness models) to estimate dimension and exercise variance components in AC PEDRs. Results of reanalyses suggest that, consistent with previous narrative reviews, exercise variance components dominate over dimension variance components after all. Implications for AC construct validity and possible redirections of research on the validity of ACs are discussed.

"I Think They Discriminated Against Me": Using Prototype Theory And Organizational Justice Theory For Understanding Perceived Discrimination In Selection And Promotion Situations, Michael M. Harris, Filip Lievens, Greet Van Hoye

Research Collection Lee Kong Chian School Of Business

Research in industrial/organizational (I/O) psychology has generally focused on objective measures of employment discrimination and has virtually neglected individuals' subjective perceptions as to whether a selection or promotion process is discriminatory or not. This paper presents two theoretical models as organizing frameworks to explain candidates' likelihood of perceiving that discrimination has occurred in a certain selection or Promotion situation. The prototype model stresses the importance of the prototypical victim-perpetrator combination, the perceived intention of the decision-maker, and the perceived harm caused as possible antecedents of perceived employment discrimination. In the organizational justice model, procedural, informational, interpersonal, and distributive fairness play …

Applicant Perceptions Of Selection Procedures: The Role Of Selection Information, Belief In Tests, And Comparative Anxiety, Filip Lievens, Wilfried De Corte, Katrien Brysse

Research Collection Lee Kong Chian School Of Business

This study addresses the effects of the provision of information on the reliability and validity of selection procedures and the effects of test-taker attitudes (i.e., belief in tests and comparative anxiety) on fairness perceptions. Prior to an actual selection process, applicants (N = 118) were given either information about the reliability and validity of various selection procedures or no information. Next, they evaluated the fairness of eight selection procedures. No significant effect of selection information was found. Belief in tests had significant effects, with applicants high on test belief giving higher fairness ratings than applicants low on test belief. In …

Analysis Of The Theoretical Relationships Between Work Exhaustion, Job Satisfaction, And Turnover Intention Of Air Force Information Systems Managers, Alfred D. Ray

Theses and Dissertations

The use of information technology has increased exponentially over the last two decades (Cohen and Burton, 2001), Accordingly, the ability of organizations to retain their information systems staff has been a critical factor in the effort to achieve strategic goals (Moore, 2002), When IS professionals leave an organization, not only is the number of them available for assignment to projects depleted, the professionals themselves often take specialized skills, tacit knowledge, and understanding of specific business operations and information systems with them (Agarwal and Ferratt, 2002), Chief Executives have become increasingly interested in issues related to the recruitment, development, and retention …

Does Nationality Affect Job Satisfaction?, Furqan Qamar, Talal Al Junaibi

IIMB Management Review

Job satisfaction and the factors that contribute to it are well-researched phenomena. Despite this, however, theories of job satisfaction are still not well perfected. Research in the field falls into five categories based on the causes of satisfaction they seek to establish: need fulfilment models, discrepancy models, value attainment models, equity models and trait component models. The last category includes studies that investigate the relationship between job satisfaction and the cultural and ethnic background of employees. Studies in this area report contradictory findings. Furqan Qamar and Talal Al Junaibi survey the literature and find that though several studies have been …

Breastfeeding And The Supportive Workplace: Integration Of Women's Productive And Reproductive Lives, Rebekah A. Cardenas

Psychology Theses & Dissertations

Although authorities advocate breastfeeding for at least six months as the ideal form of infant nutrition, employed mothers may experience barriers to breastfeeding. Using data from the National Longitudinal Survey of Youth, this study examined the relationship between maternal employment, workplace support, and breastfeeding duration. In general, it was predicted that paid employment following childbirth would have a negative impact on breastfeeding duration. In addition, existence of workplace support such as flexibility, childcare, and/or healthcare benefits was predicted to positively impact breastfeeding durations as well as job satisfaction upon returning to work. Hierarchical linear regression analysis offered support for some …

Qualities And Competencies Needed For Successful Overseas Posting : The Views Of Malaysian Expatriates, Mohd Radzuan Rahid

Student Works (2000-2009)

In the era of globalization where of multinationals and transnational companies have their international operations spread all over the world, the area of international human resource management (IHRM) has becoming more and more important. Human factor is now considered as an important aspect in determining the success of international operations. Scholars, like Adler and Bartholomew (1992) agreed that in order to ensure the success implementation of global strategies, it would largely depend on getting the people with right skills, at the right time, which typically requires the movement of people across border. This study will focus on one of the …

Dimension And Exercise Variance In Assessment Center Scores: A Large-Scale Evaluation Of Multitrait-Multimethod Studies, Filip Lievens, James M. Conway

Research Collection Lee Kong Chian School Of Business

This study addresses 3 questions regarding assessment center construct validity: (a) Are assessment center ratings best thought of is reflecting dimension constructs (dimension model). exercises (exercise model). or a combination? (b) To what extent do dimensions or exercises account for variance? (c) Which design characteristics increase dimension variance? To this end, a large set of multitrait-multimethod studies (N = 34) were analyzed, showing that assessment center ratings were best represented (i.e., in terms of fit and admissible solutions) by a model with correlated dimensions and exercises specified a correlated uniquenesses. In this model, dimension variance equals exercise variance. Significantly more …

The Effects Of Cultural Values On Acceptance Of Human Resource Management Decisions, Ying Liu

Psychology Theses & Dissertations

The present study examined the effects of six culture values, including Hofstede's (1984, 1991) power distance, individualism/collectivism, long-term and short-term orientation, Trompenaars'1994) achievement/ascription, universalism/particularism, and relationship to nature, on reactions to human resource management decisions. Data were collected from 110 Chinese students in China and 82 American students in the U.S. A questionnaire containing vignettes depicting different human resource management practices was used to measure the impact of cultural values. Omnibus multivariate analysis of variance revealed significant differences between Chinese and Americans on the cultural values of power distance, collectivism/individualism, long-term and short term orientation, ascription/achievement, and the relationship to …

Implementation Of Downsizing: Issues And Consequences, Leena Chatterjee, Sanghamitra Bhattacharyya

IIMB Management Review

world over, as companies struggle to survive in an increasingly volatile and competitive marketplace. The US and Europe were the forerunners in this activity but from the early 90s onwards, a large number of Indian organizations including banks, MNCs, public sector units, and private undertakings, have taken recourse to similar actions.

Demand Your Piece Of Cake For Personal Growth, Gonesh Shermon

IIMB Management Review

The genesis of this article arises from a series of workshops titled 'Culture Beyond 2000' carried out by the author in a prominent manufacturing company, covering over 200 participants in groups of 25, over a 3-day period for each group. The context was the situation that arose on the induction of relatively new management staff into the new businesses of the company. The participants, mainly engineers and professionally qualified non technical staff averaged between 28 - 35 years. All belonged to the managerial cadre and 75% of the management staff were new to the company and were going into a …

Investigating Business Casual Dress Policies: Questionnaire Development And Exploratory Research, Timothy Franz, Norton Steven D.

Psychology Faculty/Staff Publications

This study had two primary goals: to develop a questionnaire that can be used to determine what types and categories of attire are acceptable in today’s work environment for men and women and to provide a preliminary test of whether these policies impact work attitudes and behavior. Because of the lack of past theory and research to guide the project, human resource professionals were interviewed to help generate ideas for questionnaire design. Once developed, this questionnaire was completed by 95 students, most of whom worked full- or part-time. Analyses revealed that there are clear trends and categories that can be …

Locus Of Control And The Intention Of Being An Entrepreneur Among Malaysian Graduates, Yoke Kham Lam

Student Works (2000-2009)

This study examines the relationship between Locus of Control and the intention of being an entrepreneur among Malaysian graduates. This study first investigate the effect of Locus of Control on the intention to become an entrepreneur among 100 of respondents, as measured by statistical testing on answered survey questionnaire. Further, this study extends the analysis by examining the relationship between ethnic group and the intention of being an entrepreneur among Malaysian graduates. The results showed no significant relationship between ethnic group and the intention of being an entrepreneur among Malaysian graduates. This study also examined the relation between gender and …

The Indian Software Industry: What Makes For Commitment, Abhoy K Ojha

IIMB Management Review

The impact of the demographic characteristics of people on their work attitudes and organisational behaviour has been of interest to organisational theorists for a long time. While some studies have examined the impact of demographic characteristics on attitudes and behaviour, others have investigated the impact of the composition of these demographic characteristics on individual attitudes and behaviour, and organisational outcomes. Against the background of these studies, a study was conducted to examine the impact of demographic characteristics of software professionals on their organisational commitment

Stress And Job Performance: Theory, Research, And Implications For Managerial Practice By Steve M Jex, New Delhi: Sage Publications, 1998., Prabha Srinivas

IIMB Management Review

This book is a comprehensive study of stress and the effect it has on work life. The style of presentation is simple and therefore even a person not familiar with stress and its related theories can follow the text easily. The topic is extremely relevant and important in the context of the current style of living. Competitiveness in the work place has reached an all time high and has left its mark. To managers, this book offers suggestions on how to recognise stress inducing factors and deal with them. But, as Jex himself says, the study of occupational stress is …

Preventing Workplace Violence By Mark Braverman, New Delhi: Sage, 2000., T Ananthachari

IIMB Management Review

The workplace is in many ways the meeting ground for the employer and the employees. It can lead to mutual understanding, trust and a lasting fruitful collaboration to achieve the objectives of the company. On the other hand, it can result in confrontation with all the consequent negative outcomes to follow. It is obvious that one of the basic policies of every organisation should be to forge maximum possible understanding between the two. Even a minor incident, misunderstanding or communication gap between the managerial hierarchy and the individual employee can spark off a situation which could ultimately vitiate the atmosphere …

Employee Commitment: An Overview, Gbolahan Gbadamosi

IIMB Management Review

Organisational commitment continues to be a topical issue in management research and of great relevance to the practising manager. The commitment of employees is obviously an area of interest in human resources management, the assumption being that employee commitment enhances performance and organisational effectiveness. Research findings and literature on organisational commitment provide some pointers and lessons for human resource managers, which would be well worth examining.

Religious Involvement And Dispositional Characteristics As Predictors Of Work Attitudes And Behaviors, Tami Leigh Knotts

Doctoral Dissertations

The purpose of this dissertation was to empirically examine the effects of (1) religious involvement on job attitudes, (2) dispositions on job attitudes, and (3) religious involvement on workplace behaviors. This study also assessed whether job attitudes mediated the effect of religious involvement an workplace behaviors or the interaction effect of religious involvement and dispositional characteristics on workplace behaviors.

Higher levels of religious involvement were hypothesized to lead to more positive work attitudes and behaviors. Conservative and self-transcendent values along with positive well-being were expected to lead to positive attitudes at work. The effect of religious involvement on work behaviors …

Psychology For Trainers: By Alison Hardingham, London: Universities Press, 1999, Vasanthi Srinivasan

IIMB Management Review

Trainer effectiveness is a critical dimension in successful training programmes. In recent times, a number of self-help and how-to books have tried to address some aspects of trainer effectiveness. The University Press series on ‘training essentials’ is an addition to the subject. The books in the series written by experts are intended to act as core readings for trainers who wish to obtain competency in the area of training. The current book differs from the other books in the series mainly in the emphasis. While most of the other books focus on the training function in the organisation (as evident …

Oganizational Justice And Human Resource Management; By Robert Folger And Russel Cropanzano, New Delhi: Sage Publications, 1998, R C Sekhar

IIMB Management Review

No abstract provided.

The Development Of A Performance Appraisal System For True-Value Hardware, Dave M. Skelek

Theses, Dissertations and Capstones

A developmental performance appraisal system was designed, implemented, and evaluated for TRUE- VALUE HARDWARE. The developmental performance appraisal system was designed to clarify job expectations and job-related tasks for each employee's job and to provide employees with developmental job performance feedback. With employee and management input, the five performance dimensions on which the employees would be rated were determined. The 5 performance dimensions evaluated were customer service, quality, judgment/problem solving, team work and collaboration, and work management. The evaluative standards and rating scale anchors were communicated to employees and direct observation of employee work behaviors occurred over a 6-month time …

Stress Dan Mekanisme Daya Tindak Di Kalangan Operator Pengeluaran : Satu Kajian Di Omron Malaysia Sdn. Bhd., Norashikin Ismail

Student Works (2000-2009)

Di dalam mana-mana organisasi, baik organisasi awam atau swasta, penyelidikan lepas telah menemui bahawa golongan pekerja yang kerap mengalami stress dan sering terdedah kepada punca-punca stress ialah golongan pekerja yang bekerja di peringkat bawahan seperti operator pengeluaran di kilang-kilang. Mereka yang berada di posisi ini adalah golongan pekerja yang sentiasa terikat dengan kerja yang memerlukan komitmen dan tumpuan yang menyeluruh. Kesilapan dan kegagalan melakukan kerja dengan baik yang dilakukan oleh operator pengeluaran menyebabkan mereka terpaksa melakukan kerja-kerja tersebut berulang-ulang kali. Oleh yang demikian, mekanisme daya tindak merupakan usaha yang boleh dilakukan oleh individu untuk mengurus atau mengendalikan tuntutan clan masalah …

Perbandingan Kepuasan Bekerja Di Antara Pegawai Dan Kakitangan Kementerian Perusahaan Utama, Roslan Mahmood

Student Works (2000-2009)

Kajian ini memtokuskan kepada analisis data ke atas keseluruhan responden (responden pegawai dan responden kakitangan atau stat sokongan dikategorikan kepada satu kumpulan sahaja) dan analisis data melalui perbandingan responden (iaitu perbandingan di antara responden pegawai dan responden kakitangan atau stat sokongan). Bagi analisis data ke atas keseluruhan responden, kajian melihat kepada tahap kepuasan responden terhadap faktor kerja, taktor gaji, taktor kenaikan pangkat, taktor penyelia dan taktor rakan sekerja, tahap keseluruhan kepuasan kerja responden dan pandangan responden terhadap kepentingan taktor-taktor yang mempengaruhi kepuasan kerja.

Satu Tinjauan Tentang Kepuasan Kerja Guru-Guru Sjk(C) Di Kuala Lumpur, Weng Kim Quek

Student Works (2000-2009)

This study was conducted to determine the relationship between job satisfaction with work itself, remuneration, promotion, supervision, co-worker and period of service amongst the SJK( C) teachers in K.L. This study also attempts to determine if difference in job satisfaction exists between job satisfaction with respect to gender, academic qualification, marital status and social recognition of the subjects. The subjects of the study are 320 SJK(C) teachers who are selected by using the group random sampling, from a total of 1888 SJK(C) teachers in K.L. The Job Descriptive Index which has been modified in accordance with the local culture by …

An Empirical Examination Of Individual, Issue-Related, And Organizational Determinants Of Ethical Judgments, Sean Robert Valentine

Doctoral Dissertations

The purpose of this dissertation was to empirically examine an ethical decision-making model that contained individual, issue-related, and organizational factors. At the individual level, the relationship between two job attitudes, job satisfaction and organizational commitment, and ethical judgments was assessed. At the issue-related level, the association between moral intensity and ethical judgments was examined. At the organizational level, the relationship between ethical context and ethical judgments was examined. The hypothesized moderating effect of ethical context on the relationship between job attitudes and ethical judgments was also tested.

A national sample of 3,000 sales professionals was used to test the hypotheses. …