Human Resources Management Commons^™

One Size May Not Fit All: Exploring The Intersection Of Race And Gender And Effective Role Models In Stem Companies, Evava S. Pietri, India R. Johnson, Ezgi Ozgamus

Dismantling Bias Conference Series

No abstract provided.

Educating Managers On How To Manage Introverted Vs. Extroverted Employees, Madison Hays

Honors Projects

While personality types are a popular topic in society today, many don't really understand what they mean and what implications they can have. This project combines the disciplines of both management and psychology, seeking to educate managers on how the two personality traits of introversion and extroversion can impact their ability to effectively manage employees in the workplace. It is presented in the form of a blog, each post identifying and answering an anticipated question that a manager would have while integrating personality considerations into their job practices. Also included are reviews on popular non-fiction books that are recommended for …

Optimizing Workforce Performance: Perceived Differences Of Army Officer Critical Thinking Talent Across Level Of Education, Richard B. Ayers

Dissertations

The U.S. Army’s operating environment continues to become increasingly complex and unpredictable, where U.S. technological advantage continues to erode. The complexities stem from the Army’s doctrinal assumption that the future operating environment is unknown and constantly changing (Department of the Army [DA], 2014a). Diminishing technological advantage results in more reliance on soldiers’ cognitive capability, and less on high technology weapons systems (McMaster, 2015).

A review of military literature shows extensive research on the importance of Army leaders to be talented critical thinkers (Fischer, Spiker, & Riedel, 2008, 2009; Gerras, 2008; Thomas & Gentzler, 2013). Human capital literature reveals many college …

You’Ve Got Mail: Examination Of A Brief Online Email Training, Jake R. Mathwich, Keaton A. Fletcher, Wendy L. Bedwell

Human Factors and Applied Psychology Student Conference

Many companies train employees on writing emails in seminar-style training sessions. However, in-person, seminar-style trainings are costly. This study aims to create a training program, rooted in the science of training to address these needs. We examine the mechanisms of action by which the training influences performance and intent to transfer. To do this, we call upon several models of training effectiveness (see Alliger, Tannenbaum, Bennett, & Traver, 1997; Baldwin & Ford, 1988; and Kirkpatrick, 1959). Taken together, these models suggest that individual differences will predict affective reactions, which will lead to utility reactions, ultimately leading to learning. We aim …

Situational Judgment Tests: From Measures Of Situational Judgment To Measures Of General Domain Knowledge, Filip Lievens, Stephan J. Motowidlo

Research Collection Lee Kong Chian School Of Business

Situational judgment tests (SJTs) are typically conceptualized as contextualized selection procedures that capture candidate responses to a set of relevant job situations as a basis for prediction. SJTs share their sample-based and contextualized approach with work samples and assessment center exercises, although they differ from these other simulations by presenting the situations in a low-fidelity (e.g., written) format. In addition, SJTs do not require candidates to respond through actual behavior because they capture candidates' situational judgment via a multiple-choice response format. Accordingly, SJTs have also been labeled low-fidelity simulations. This SJT paradigm has been very successful: In the last 2 …

Digital Engagement: Personality Is The Context Of The Text, Diane C. Spencer-Scarr

Proceedings from the Document Academy

This paper examines digital-technology as a tool and an environment with the individuals’ personality at the intersection of the two: Its impact on social memory and the unbound document. With the ubiquitous embedding of digital networked technology in society and the emergence of the unbounded document, humans increasingly obtain information by grasping snippets of decontextualized text sourced through non-human entities from globally dispersed databases that have stripped out context. Then in a Kafkian way humans’ have to build from the middle to make sense of the information snippets. The paper explores how the inherent nature of the individual can be …

Examination Of The Antecedents, Reactions, And Outcomes To A Major Technology-Driven Organizational Change, Ngoc Dinh Nguyen

All Graduate Theses, Dissertations, and Other Capstone Projects

The goal of this study was to test a multi-level model of organizational change that examined how various antecedents, employee reactions, and organizational and personal outcomes relate to one another. The research was conducted via online surveys and as a longitudinal study. Participants were employees at a large supply distribution company, and were a part of the Pilot implementation of a new Enterprise Resource Planning (ERP) system. Results from the study revealed that job stress was closely related to organizational commitment, job satisfaction, and psychological well-being, while change commitment was associated with higher organizational commitment and job satisfaction. Positive training …

An Analysis Of Reinforcers Maintaining Caregiving Behaviors Of Long-Term Care Facility Staff, Sandra Garcia

All Graduate Theses, Dissertations, and Other Capstone Projects

Traditionally, the medical model has been the standard level of care in long-term care facilities. However, many facilities are transitioning from the medical model to a person-centered approach. The core of person-centered care is the relationship between frontline staff and residents. Empirical research has found person-centered care to reduce depressive and behavioral symptoms, levels of loneliness, and increase quality of care in residents; person-centered care has increased job satisfaction in nursing staff. Unfortunately, little is known about what motivates caregiving behavior in nursing staff and whether these motivators are consistent with principles of person-centered care. The current study attempted to …

Contemplating Mindfulness At Work: An Integrative Review, Darren J. Good, Christopher Lyddy, Theresa M. Glomb, Joyce E. Bono, Kirk W. Brown, Michelle K. Duffy, Ruth A. Baer, Judson A. Brewer, Sara W. Lazar

School of Business Faculty Publications

Mindfulness research activity is surging within organizational science. Emerging evidence across multiple fields suggests that mindfulness is fundamentally connected to many aspects of workplace functioning, but this knowledge base has not been systematically integrated to date. This review coalesces the burgeoning body of mindfulness scholarship into a framework to guide mainstream management research investigating a broad range of constructs. The framework identifies how mindfulness influences attention, with downstream effects on functional domains of cognition, emotion, behavior, and physiology. Ultimately, these domains impact key workplace outcomes, including performance, relationships, and well-being. Consideration of the evidence on mindfulness at work stimulates important …

Why Do Some Employees Readjust To Their Home Organizations Better Than Others? Job Demands-Resources Model Of Repatriation Adjustment, Yukiko Yamasaki

All Graduate Theses, Dissertations, and Other Capstone Projects

The present study applied the Demands-Resources Model (Bakker & Demerouti, 2007) to investigate factors related to repatriate adjustment. Specifically, this study proposed three organizational factors (role ambiguity, lack of work autonomy, and absence of pre-training) as job demands, which would inhibit adjustment of repatriates. The second part of this study identified three personal characteristics (openness, cultural intelligence, and proactivity) as job resources and examined whether these characteristics would minimize the negative effects of the job demands on repatriate adjustment. Repatriate adjustment was assessed as expatriate adjustment (Black & Stephens, 1989), job stress (Lambert, Hogan, & Griffin, 2007), job satisfaction (Warr, …

The Effects Of Strong Ties On Socialization, Colton Alan Burgess

Online Theses and Dissertations

Organizations that successfully socialize newcomers benefit from effective workforces comprised of employees who experience higher job performance, satisfaction, and commitment. Organizational insiders, known as social agents, play an integral role in facilitating the socialization of newcomers, as these individuals make up the networks in which newcomers work. To better understand in what ways social agents help assimilate newcomers, a more thorough understanding is needed concerning how tie strength between individuals facilitates the socialization process.

This thesis has two objectives. First, two types of antecedents to strong tie development are explored: orientation practices deployed by organizations to promote interaction between newcomers …

Differences Between Multimedia And Text-Based Assessments Of Emotion Management: An Exploration With The Multimedia Emotion Management Assessment (Mema), Carolyn Maccann, Filip Lievens, Nele Libbrecht, Richard D. Roberts

Research Collection Lee Kong Chian School Of Business

People process emotional information using visual, vocal, and verbal cues. However, emotion management is typically assessed with text based rather than multimedia stimuli. This study (N=427) presents the new multimedia emotion management assessment (MEMA) and compares it to the text-based assessment of emotion management used in the MSCEIT. The text-based and multimedia assessment showed similar levels of cognitive saturation and similar prediction of relevant criteria. Results demonstrate that the MEMA scores have equivalent evidence of validity to the text-based MSCEIT test scores, demonstrating that multimedia assessment of emotion management is viable. Furthermore, our results inform the debate as to whether …

Correcting Misconceptions About Gamification Of Assessment: More Than Sjts And Badges, Michael B. Armstrong, Jared Z. Ferrell, Andrew B. Collmus, Richard N. Landers

Psychology Faculty Publications

Describing the current state of gamification, Chamorro-Premuzic, Winsborough, Sherman, and Hogan () provide a troubling contradiction: They offer examples of a broad spectrum of gamification interventions, but they then summarize the entirety of gamification as “the digital equivalent of situational judgment tests.” This mischaracterization grossly oversimplifies a rapidly growing area of research and practice both within and outside of industrial–organizational (I-O) psychology. We agree that situational judgment tests (SJTs) can be considered a type of gamified assessment, and gamification provides a toolkit to make SJTs even more gameful. However, the term gamification refers to a much broader and potentially more …

Using Technology To Improve The Interview As A Selection Tool, Brad A. Chambers, John D. Arnold

Personnel Assessment and Decisions

Using the extant literature on best practices in the selection interview, this paper describes a technology-based selection interview system. The process includes interviewer training and certification, and the construction of standardized interview guides. Linked to a common set of human abilities and skills, answers to the questions and probes are evaluated using behaviorally anchored rating scales for each of a number of competency elements. The process described can be used to help ensure quality interviewing practices following these principles are used in organizations conducting multiple interviewers at different sites. How to use this process to address various research objectives is …

Assessment Of Personality Through Behavioral Observations In Work Simulations, Andrew B. Speer, Neil Christiansen, Christopher Honts

Personnel Assessment and Decisions

This study outlines the development of a rating scale designed to measure personality-related behavior in the context of work simulations. The tool, labeled the Work Simulation Personality Rating Scale (WSPRS), was validated in an assessment center by rating the personality of 123 assessment center participants. Scores from the WSPRS were correlated with corresponding traits from a self-reported personality inventory, and a Trait Activation Potential (TAP) framework was adopted to predict which traits would display best convergence based on assessment center observations. Correlations between the WSPRS dimensions and self-report trait scales ranged from .11 (Neuroticism) to .31 (Extraversion), with the rank-order …

Identifying The Strongest Or The Weakest Link: Effects On Subsequent Ratings, William S. Weyhrauch, Satoris S. Culbertson

Personnel Assessment and Decisions

The current study investigated the effect of a negative designation performance rating purpose in contrast to a positive designation purpose or a deservedness purpose on a) the ability of raters to differentiate amongst ratees at a later time and b) raters' tendencies to provide subsequently more severe or lenient ratings. Results from a laboratory study involving 102 participants indicated that positive designations tend to result in subsequently lenient ratings, while negative designations result in severe ratings. However, the nature of a rater’s previous decision had no discernable effect on the ability to differentiate levels of performance. Implications of these findings …

The Interactive Influence Of Ambition And Sociability On Performance In A Behavior Description Interview, Allen I. Huffcutt, Satoris S. Culbertson, Allen P. Goebl

Personnel Assessment and Decisions

The purpose of this study was to present and empirically test the potential influence on ratings in a behavior description interview (BDI) of the personality traits ambition and sociability, two facets of extraversion. Results suggest a relatively strong role for ambition in the administration and outcomes of BDIs in organizational selection, particularly when its interaction with sociability is taken into consideration. In a sample of 85 participants working in entry-level positions, the correlation with BDI ratings was .22 for ambition alone, which increased to .44 when sociability and its interaction with ambition were added. Adding sociability by itself to ambition …

The Validity Of Individual Psychological Assessments For Entry-Level Police And Firefighter Positions, Ilianna H. Kwaske, Scott B. Morris

Personnel Assessment and Decisions

Although individual psychological assessment is widely used in employee selection, the empirical research on the validity of individual assessments is sparse. A multi-stage, multi-site study examined the validity of individual assessments for police officer and firefighter positions. Results showed that assessor judgments were largely unrelated to standardized test results, and that both assessor judgments and standardized tests were only weakly related to job performance ratings. Differences in validity across assessors were also found, with some assessors providing better predictions than others.

Cloud-Based Meta-Analysis To Bridge Science And Practice: Welcome To Metabus, Frank A. Bosco, Piers Steel, Frederick L. Oswald, Krista Uggerslev, James G. Field

Personnel Assessment and Decisions

Although volumes have been written on spanning the science-practice gap in applied psychology, surprisingly few tangible components of that bridge have actually been constructed. We describe the metaBUS platform that addresses three challenges of one gap contributor: information overload. In particular, we describe challenges stemming from: (1) lack of access to research findings, (2) lack of an organizing map of topics studied, and (3) lack of interpretation guidelines for research findings. For each challenge, we show how metaBUS, which provides an advanced search and synthesis engine of currently more than 780,000 findings from 9,000 studies, can provide the building blocks …

Editorial: Why A New Journal?, Scott Edward Highhouse

Personnel Assessment and Decisions

No abstract provided.

Training "In A Good Way": Evaluating The Effect Of A Culturally Responsive Pre-Training Intervention On Learning And Motivation, Adam Thomas Murry

Dissertations and Theses

Employee Training and Development (T&D) is a crucial component to an organization’s success and its ability to remain competitive. Although researchers in the field have discovered ways to enhance the effectiveness of training programs through the design, delivery, and evaluation process, research has not provided empirically-based recommendations for how to best train individuals whose cultural backgrounds may influence receptiveness of training curriculum. This is particularly relevant for employees whose cultural groups have been historically discriminated against, where cultural norms implicit in the training design may be met with resistance on behalf of the trainees. In the field of multicultural education, …

Cultural Context's Influence On The Relationships Between Leadership Personality And Subordinate Perceptions, Victoria J. Smoak

Doctoral Dissertations

Fascination with leadership and the pursuit of its understanding have been common across disciplines throughout history (Bass & Stogdill, 1990). Studying leadership in an organization provides value in understanding its relation to outcomes such as employee attitudes (Podsakoff, MacKenzie, & Bommer, 1996), individual performance (Tierney, Farmer, & Graen, 1999) and organizational performance (Day & Lord, 1988; Sully de Luque, Washburn, Waldman, & House, 2008). Leadership is suggested to be the underlying human factor key to organizational effectiveness (Hogan & Kaiser, 2005). In spite of the vast body of literature, much remains to be understood, especially understanding context (McCall & Hollenbeck, …

The Interplay Of Elicitation And Evaluation Of Trait-Expressive Behavior: Evidence In Assessment Center Exercises, Filip Lievens, Eveline Schollaert, Gert Keen

Research Collection Lee Kong Chian School Of Business

In assessment centers (ACs), research on eliciting candidate behavior and evaluating candidate behavior have largely followed independent paths. This study integrates trait activation and trait rating models to posit hypotheses about the effects of behavior elicitation via situational cues on key assessor observation and rating variables. To test the hypotheses, a series of experimental and field studies are conducted. Only when trait-expressive behavior activation and evaluation models work in conjunction, increases in observability are coupled with increases in the interrater reliability, convergent validity, discriminant validity, and accuracy of AC ratings. Implications of these findings for AC theory and practice are …

Development And Test Of An Integrative Model Of Job Search Behaviour, Greet Van Hoye, Alan M. Saks, Filip Lievens, Bert Weijters

Research Collection Lee Kong Chian School Of Business

Research on job search and the theory of planned behaviour (TPB) has identified job search attitude, subjective norm, and job search self-efficacy as the most proximal determinants of job seekers' search intentions and subsequently job search behaviours. However, we do not yet know how more distal individual differences (e.g., personality) and situational factors (e.g., social context) might help to predict these key TPB determinants of job search behaviour. In an integrative model of job search behaviour, we propose specific relationships between these distal variables and the TPB determinants, which in turn are expected to mediate the effects of individual differences …

Transforming Impossible Into Possible (Tip): A Group Work Model In Workforce Development, Philip Young P. Hong

Social Work: School of Social Work Faculty Publications and Other Works

This presentation introduces a newly developed social work group intervention model in workforce development. Transforming Impossible into Possible (TIP) program empowers participants to develop self-awareness, confidence, hope, goal-orientation, leadership, accountability, conscientiousness, and grit, it is anticipated that it improves both employment and retention outcomes.

How To Grow Your Rural Business With Purpose And Meaning, Connie I. Reimers-Hild, Alyssa Dye

Community Vitality Initiative

No one can predict the future; however, rural entrepreneurs and business owners can use a future-focused leadership approach, which includes examining megatrends, to shape the future of their businesses. Megatrends are global shifts that influence society, the economy and the environment. The purpose of this article is to help rural entrepreneurs discover ways to grow their businesses with Living with Purpose and Meaning Megatrend.

Guidelines And Ethical Considerations For Assessment Center Operations, Deborah E. Rupp, Brian J Hoffman, David Bischof, William Byham, Lynn Collins, Alyssa Gibbons, Shinichi Hirose, Martin Kleinmann, Jeffrey D. Kudisch, Martin Lanik, Duncan J. R. Jackson, Myungjoon Kim, Filip Lievens, Deon Meiring, Klaus G. Melchers, Vina G. Pendit, Dan J. Putka, Nigel Povah, Doug Reynolds, Sandra Schlebusch

Research Collection Lee Kong Chian School Of Business

This document’s intended purpose is to provide professional guidelines and ethical considerations for users of the assessment center method. These guidelines are designed to cover both existing and future applications. The title assessment center is restricted to those methods that follow these guidelines.

Methods Of Teaching Social Intelligence And Its Impact On Service Quality, Martee Fischman

UNLV Theses, Dissertations, Professional Papers, and Capstones

Current literature on social intelligence was reviewed and analyzed and most was focused on the general understanding of social intelligence and methods of measurement. There is little literature that connects social intelligence to the business world and none that focuses on the hospitality industry. It is important to fill the gap in research because social intelligence could have a significant impact on service quality, which in turn affects revenues. The current literature provides a good foundation, but more research is needed in the hospitality industry to determine the impact social intelligence actually has on service quality. Experimentation utilizing several measurement …

How "Situational" Is Judgment In Situational Judgment Tests?, Stefan Krumm, Filip Lievens, Joachim Huffmeier, Anastasiya A. Lipnevich, Hanna Bendels, Gudio Hertel

Research Collection Lee Kong Chian School Of Business

Whereas situational judgment tests (SJTs) have traditionally been conceptualized as low-fidelity simulations with an emphasis on contextualized situation descriptions and context-dependent knowledge, a recent perspective views SJTs as measures of more general domain (context-independent) knowledge. In the current research, we contrasted these 2 perspectives in 3 studies by removing the situation descriptions (i.e., item stems) from SJTs. Across studies, the traditional contextualized SJT perspective was not supported for between 43% and 71% of the items because it did not make a significant difference whether the situation description was included or not for these items. These results were replicated across construct …

Eldercare: The New Frontier Of Work–Family Balance, Lisa Calvano

Management Faculty Publications

No abstract provided.