Human Resources Management Commons^™

Perceived Organizational Support, Megan Paul

Umbrella Summaries

What is perceived organizational support?

Perceived organizational support (POS) refers to employee perceptions regarding the extent to which their employer “values their contributions and cares about their well-being” (Eisenberger, Huntington, Hutchison, & Sowa, 1986, p. 501). In the social exchange between employees and employers, it is the organizational equivalent of employees’ commitment to the organization, though it is based on employees’ perceptions, rather than the organization’s perspective. In short, it represents “employees' inferences concerning the organization's commitment to them” (Eisenberger et al., 1986, p. 500). Beliefs about the organization’s commitment are thought to stem from employees’ interactions with other members …

Strategies To Improve Child Welfare Worker Retention, Quality Improvement Center For Workforce Development

Other QIC-WD Products

High turnover among child welfare workers affects child welfare agencies and the families and children they serve. The challenges of high turnover rates are compounded by a lack of research on effective strategies to attract and retain child welfare workers. The primary goal of the Quality Improvement Center for Workforce Development (QICWD) is to build the evidence base regarding strategies to strengthen the child welfare workforce. We also strive to understand how improving an agency’s workforce impacts the children and families served. The QIC-WD is implementing various workforce strategies within eight sites across the country, carefully evaluating the impacts, and …

Psychological Well-Being During Retirement Transition And Adjustment For Southern Baptist Pastors: A Phenomenological Multi-Case Study, Tresa Gamblin

Human Resource Development Theses and Dissertations

The purpose of this phenomenological multi-case study was to understand the psychological well-being experience of Southern Baptist pastors during transition and adjustment to retirement. Questions centered around their upbringing, their calling experience, their education, career progression in churches, reasons for retiring, preparation for retirement, experience after retiring, and how identity and purpose may or may not have been related to their role as pastor. The goal of the study was to investigate these experiences to provide rich data and analysis that is missing in current literature.

The research was based on two theories: continuity theory and role theory. The study …

Considerations For Introducing, Facilitating, And Expanding Mindfulness Training In The Workplace, Laura H. Saher

Mindfulness Studies Theses

This creative thesis is designed to further the understanding of the considerations for offering mindfulness training in the workplace and to offer mindfulness practitioners a guide for introducing and facilitating mindfulness training into their workplaces. This thesis consists of two primary components: 1) a rationale paper and 2) a creative component. The rationale paper includes a literature review that focuses on the benefits and risks of offering mindfulness training in the workplace; these form the business case for bringing mindfulness to the workforce and identify the gaps in the research that prompted the questions underlying this thesis. These gaps were …

Perceptions Of Organizational Politics, Penny Putnam Collins, Megan Paul

Umbrella Summaries

What are perceptions of organizational politics?

Perceptions of organizational politics (POP) is defined as an individual’s subjective assessment of the degree to which their work setting is believed to be self-serving of some individuals and groups, to the detriment of others (Ferris, Harrell-Cook, & Dulebohn, 2000). A popular and recommended 15-item measure assesses POP through three factors: general political behavior, going along to get ahead, and pay and promotion (Kacmar & Carlson, 1997). Example items from each factor include, “People in this organization attempt to build themselves up by tearing others down,” “Sometimes it is easier to remain quiet than …

Humor, Megan Paul

Umbrella Summaries

What is humor?

There are numerous definitions of humor in the research literature, with significant variety among them. A relatively simple definition of humor is something that is said or done to elicit levity or laughter (Dubinsky, Yammarino, & Jolson, 1995). Examples of the more complex aspects of other definitions of humor include expression, recognition, or appreciation of it; the purpose, nature, or target of it; and attitudes toward it. One way of summarizing some of the different perspectives is to define humor as being either (a) positive or negative and (b) directed inward or outward (Martin, Puhlik-Doris, Larsen, Gray, …

Employer Perceptions About Addiction Recovery And Hiring Decisions, Haley Henderson, Joseph Barnet, Valerie Hoots, Andrea Clements

Undergraduate Honors Theses

Drug and alcohol addiction is a nationwide epidemic with an increasing number of Americans being affected. Individuals who seek treatment for their addiction often face barriers, such as costs, waiting time, and available support, and those who are able to receive treatment are likely to experience or anticipate stigma from others. Existing literature has found that many employers have negative perceptions of individuals in addiction recovery. However, there is limited research that has analyzed whether these negative perceptions affect hiring decisions. We predicted that employers would have negative perceptions of those in recovery, would be less likely to hire individuals …

Accelerating Leadership And Professional Development For Adults: Developing A New Measure For Assessing Kegan’S Constructive Developmental Orders, Tom Pierce Coker

Graduate Theses and Dissertations

Much has been learned and theorized about adult development and its importance in leadership effectiveness and professional development interventions thanks to the framework proposed by Kegan’s Constructive Developmental Theory (CDT). However, research and practice in this area has been hindered by the difficulty of utilizing the current method for assessing constructive developmental Level, the Subject-Object Interview. The present study addresses this problem through the development and preliminary validation of a new self-report instrument that measures the Levels of development described in Kegan’s CDT. This new measure, the Constructive Developmental Self-Report (CDSR), was constructed through theoretical-based item generation that utilized both …

Motivational Factors And Job Performance Of Banking Industry Employees In Klang Valley, Zaini Muhammad Ariff

Student Works (2020-2029)

Employees’ job performance has been found decreasing and variation changes from time to time. The main objective of this research is to study the relationship between the working conditions, employees’ satisfaction, salaries and benefits, and achievement/recognition towards the job performance of banking industry employees in Klang Valley. In this research study, a total of two hundred (200) bank employees who work in bank around Klang Valley has been selected as respondents. Descriptive analysis (frequency, mean, and standard deviation) and inferential analysis (Pearson correlation coefficient) were used. Pearson correlation analysis’s result shows a significant relationship between the independent variables (working conditions, …

Job Knowledge Tests, Michelle Graef

Umbrella Summaries

What are job knowledge tests?

In an employment context, job knowledge tests are hiring tools that assess candidates’ knowledge of facts, principles, concepts, and other information that is important for performance of a job (Hunter, 1983). This knowledge falls into two general categories: (a) technical information and (b) the processes and judgmental criteria required to perform correctly and efficiently on the job (Hunter, 1983). Measures of job knowledge vary in the level of specificity of the content. Some measures are intended to test a candidate’s knowledge of specific content for a specific job, whereas other measures are designed to assess …

Job Embeddedness, Megan Paul

Umbrella Summaries

What is job embeddedness?

Job embeddedness refers to the extent to which employees are connected to their jobs through a social web. It includes three aspects, each of which is considered in light of the job or organization (“on-the-job embeddedness”) and the community (“off-the job embeddedness”): (a) links—the extent to which people have links to other people or activities, (b) fit—the extent to which their job and community are similar to or fit with the other aspects in their life space, and (c) sacrifice—what they would give up if they left, especially if they had to move to another city …

Supervising Child Welfare Professionals Virtually During A Pandemic, Quality Improvement Center For Workforce Development

Other QIC-WD Products

We are in the midst of a pandemic and many child welfare professionals across the country are working from home. Not only are staff having to become accustomed to this new “normal,” but are having to do so while educating their own children, caring for elderly parents, and determining how to meet the needs of the families and children they serve. During the COVID 19 crisis, supervisors must consistently engage their employees, while assessing the needs of their employees and the needs of the families served by the child welfare system. The QIC-WD wants to bring the available evidence to …

Emotional Intelligence Tests, Megan Paul

Umbrella Summaries

What are emotional intelligence tests?

In an employment context, emotional intelligence tests are tools that assess job candidates’ or employees’ abilities or tendencies related to recognizing, understanding, and managing emotions. Depending on the tool, they can be used to inform hiring decisions and/or for professional development. Beyond the general description above, there is variation in the definition and measurement of emotional intelligence, with the differences falling into three categories (Ashkanasy & Daus, 2005). When it was first conceived, emotional intelligence was considered to be a set of abilities or competencies, to be assessed through actual behavior (Salovey & Mayer, 1990; …

Washington Progress Update – Telework In Action, Quality Improvement Center For Workforce Development

Other QIC-WD Products

The vast majority of the U.S. workforce (80%) says they would like to telework at least part-time, according to research by Global Workplace Analytics. Although not all jobs are conducive to telework, the Washington State Department of Children, Youth & Families (DCYF) is working with the QIC-WD to design, implement, and research the impacts of telework as a strategy to support and retain the child welfare workforce. Implementing telework is more complicated than giving staff a laptop and a cell phone and telling them to check in with their supervisor. This post summarizes what actions DCYF is taking to implement …

Integrity Tests, Michael Cunningham, Megan Paul

Umbrella Summaries

What are integrity tests?

Employee integrity tests are attitude self-report hiring tools that measure candidates’ disposition to productively perform their work, while refraining from counterproductive actions. Counterproductive actions include behaviors such as theft; safety and procedure violations; revealing confidential information or falsifying records; arguing with customers, clients and staff; and tardiness, absenteeism and job abandonment (Gruys, as cited in Sackett, 2002). There are many commercially available integrity tests, and they are often classified as either overt or personality based (Sackett, Burris, & Callahan, 1989). Overt integrity tests (also known as clear-purpose tests) are designed to directly assess attitudes regarding dishonest …

Further Understanding Of The Spillover Process: Work Influences On Family Disengagement And The Mediating Effects Of Flexible Work Arrangements, Alexandra Myers

Masters Theses & Specialist Projects

Organizations have long sought to determine methods in reducing the work family conflict employees experience in order to improve overall morale as well as producing more efficient and effective employees. My study examined the spillover process from the work to family domain. Specifically, I examined the influence of work related affective rumination on family disengagement, mediated by strain-based work-to family conflict. I also examined the buffering effects of flexible work arrangements on the relationship between strain-based work-to-family conflict and family disengagement. Utilizing a sample of employees recruited via Amazon’s Mechanical Turk and working full-time outside the home, I analyzed the …

Western Kentucky University Psychological Sciences Faculty Bars Revision, Brian Coyne

Masters Theses & Specialist Projects

In any organization, universities included, the development of quality personnel to perform work is of paramount importance. Thus, the ability to identify individual employee strengths and weaknesses and provide constructive feedback is vital. In this thesis I discuss the strengths and weaknesses of various performance appraisal formats, before suggesting behaviorally anchored rating scales (BARS) as an optimal tool in evaluating the performance of university faculty. I discuss BARS development in depth, as well as highlight BARS strengths as a performance appraisal tool. I further outline the process used and results obtained in updating the BARS used in the performance evaluation …

A Monte Carlo Analysis Of Thorndike's Indirect Range Restriction Correction Equations, Michael Thomas Pelayo

Masters Theses & Specialist Projects

Employee selection is an important process for organizations. Organizations seek to select the best employees for their available positions. Testing is key to many selection efforts. The results of studies assessing the criterion-related validity of a selection test are affected by a number of statistical artifacts, one of which is range restriction. Range restriction has the effect of attenuating the correlation coefficient. Statistical equations exist to correct for the effects of range restriction, and they enable researchers to obtain a more accurate estimate of the validity coefficient. Thorndike (1949) developed the best known and most frequently used of these correction …

A Monte Carlo Analysis Of Standard Error-Based Methods For Computing Confidence Intervals, Elayna Wichert

Masters Theses & Specialist Projects

The objective of this study is to empirically test existing techniques to calculate the likely range of values for a Classical Test Theory true score given an observed score. The traditional method for forming these confidence intervals has used the standard error of measurement (SEM) as the basis for this confidence interval. An alternate equation, the standard error of estimate (SEE), has been recommended in place of the SEM for this purpose, yet it remains overlooked in the field of psychometrics. It is important that the correct equation be used in various applications in personnel psychology. Monte Carlo analyses were …

Unpacking The Burnout Phenomenon: Understanding Daily Influences On Burnout, Emily Houk

Masters Theses & Specialist Projects

Burnout is a work-related phenomenon that is not bound to the work domain. As such, experiencing burnout can be particularly detrimental for employees because effects of burnout can spill over into other life domains. The present study serves to examine the burnout phenomenon; specifically, I examined the direct effect of daily job stress on perceptions of burnout, as well as explored daily work-related affective rumination as a mediating effect in the relationship between daily job stress and burnout. Work-related affective rumination is a mechanism that potentially helps to explain how buildup of daily job stress influences the development of burnout. …

Cognitive Ability Tests, Megan Paul

Umbrella Summaries

What are cognitive ability tests?

In an employment context, cognitive ability (also known as general intelligence or general mental ability) tests are hiring tools that assess candidates’ ability to learn and solve problems (Hunter & Schmidt, 1996). There are many commercially available cognitive ability tests, and they typically involve multiple-choice questions that measure abilities such as vocabulary, verbal comprehension, and verbal, numerical, and spatial reasoning. Some tests measure a combination of these abilities, whereas some focus only on specific abilities. Because the questions have right and wrong answers, the tests must often be proctored. Tests vary in terms of length, …

Ebci Progress Update- Developing An Onboarding Program, Quality Improvement Center For Workforce Development

Other QIC-WD Products

The Eastern Band of Cherokee Indians (EBCI) established their Family Safety Program (FSP) in 2015. FSP is a multi-disciplinary unit and includes behavioral health and child welfare. They are a small agency with about 35-40 child welfare employees at any given time, including front-line caseworkers, case aides, supervisors, and a manager. Minimum qualifications for the caseworker role are rigorous, requiring a bachelor’s or master’s degree in social work and/or years of relevant experience. They also seek to hire enrolled members of the EBCI, enrolled members of other federally recognized tribes, or those married to, or who are children of, enrolled …

Special Issue - Call For Papers: Understanding Effects Of Impression Management On Assessment Outcomes, Neil Christiansen, Chet Robie

Personnel Assessment and Decisions

No abstract provided.

Biodata Measures, Stephanie Weddington, Megan Paul

Umbrella Summaries

What are biodata measures?

Biodata measures are hiring tools that assess a variety of biographical or background data about job candidates. When they were first developed, biodata measures included objective and verifiable questions about a person’s background and history (e.g., education level, number of siblings, job history), but over time they have come to include more subjective questions similar to those found on personality tests (e.g., attitudes, interests, recreational activities, education, and work experiences and preferences) (Schmitt & Golubovich, 2013). They are typically administered using a paper-and-pencil or online-survey format (Breaugh, 2009), and the response options can be yes-no, multiple …

Work Sample Tests, Maggie Thompson, Megan Paul

Umbrella Summaries

What are work sample tests?

Work sample tests are methods used to assess an individual’s ability to successfully perform a job. These tests require individuals to perform tasks that are physically and/or psychologically similar to those they would experience on the job (Schneider & Schmitt, 1986). Though much of the early use of work samples was to assess psychomotor skills for manual tasks like carpentry, electrical work, or welding (Robertson & Downs, 1989), more relevant examples include role plays, in-basket exercises, filing, and writing or typing exercises (Roth, Bobko, McFarland, & Buster, 2008). There are two primary categories of work …

A New Perspective To Measuring Employee Growth: Developing A Successful Aging At Work Scale, Stanimira K. Taneva, Georgi P. Yankov

Personnel Assessment and Decisions

The aging of the world’s population has become a grand societal challenge, which requires an urgent response from researchers, professionals, and the wider society. One way to respond to this challenge is by supporting individuals in sustaining longer and healthier working lives, that is, age successfully. Although the advantages of promoting and enabling successful aging at work have been widely acknowledged, no single instrument for measuring this construct has been published so far. We develop and test in three consecutive samples a two-dimensional successful aging at work scale. This novel instrument is rooted conceptually in the most recent theoretical developments …

Behavioral Assessment Of Expert Talent Competencies: Analysis, Decision Making, And Written And Verbal Communication Skills, Homayoon Kord, George C. Thornton Iii

Personnel Assessment and Decisions

Organizations face challenges of screening applicants for critical skills to serve in expert staff positions requiring interactions with line managers. Such positions require a special set of cognitive and interpersonal competencies. This study investigates the psychometric qualities of a new behavioral assessment method in use in an applied setting. Using data from a group of 219 finalists for positions in a large Iranian steel company, it examined the validity and fairness of the method in relation to other test and demographic information. Results showed evidence of convergent and discriminant validity and no discrimination against women or older candidates. The study …

Initial Reliability And Validity For The Critical Hire® - Screen, Tony Tatman, Matthew T. Huss

Personnel Assessment and Decisions

Although the use of integrity testing during the application process has become a frequent practice in general business settings, their use has been rather nonexistent in the field of corrections. This limited use may stem from a lack of awareness about integrity tests in corrections, as well as a lack of integrity measures that have been normed and validated for use with correctional applicants. This study outlines the development, reliability, and validity for the Critical Hire®-Screen (CH-S), an overt integrity assessment measure developed for probation, parole, and other correctional officer job applicants. Four separate studies were conducted and provide evidence …

Some Advice For Psychologists Who Want To Work With Computer Scientists On Big Data, Cornelius J. König, Andrew M. Demetriou, Philipp Glock, Annemarie M. F. Hiemstra, Dragos Iliescu, Camelia Ionescu, Markus Langer, Cynthia C. S. Liem, Anja Linnenbürger, Rudolf Siegel, Ilias Vartholomaios

Personnel Assessment and Decisions

This article is based on conversations from the project “Big Data in Psychological Assessment” (BDPA) funded by the European Union, which was initiated because of the advances in data science and artificial intelligence that offer tremendous opportunities for personnel assessment practice in handling and interpreting this kind of data. We argue that psychologists and computer scientists can benefit from interdisciplinary collaboration. This article aims to inform psychologists who are interested in working with computer scientists about the potentials of interdisciplinary collaboration, as well as the challenges such as differing terminologies, foci of interest, data quality standards, approaches to data analyses, …

Situational Judgment Tests: An Overview Of Development Practices And Psychometric Characteristics, Deborah L. Whetzel, Taylor S. Sullivan, Rodney A. Mccloy

Personnel Assessment and Decisions

Situational judgment tests (SJTs) are popular assessment methods often used for personnel selection and promotion. SJTs present problem scenarios to examinees, who then evaluate each response option for addressing the issue described in the scenario. As guidance for practitioners and researchers alike, this paper provides experience- and evidence-based best practices for developing SJTs: writing scenarios and response options, creating response instructions, and selecting a response format. This review describes scoring options, including key stretching and within-person standardization. The authors also describe research on psychometric issues that affect SJTs, including reliability, validity, group differences, presentation modes, faking, and coaching.