Human Resources Management Commons^™

The Relationship Between Employee Recognition, Employee Engagement And Organizational Commitment On Turnover Intention In Malaysia : He Mediating Role Of Satisfaction., Malini Rama Jayam

Student Works (2010-2019)

As the challenges regarding employee turnover continue to increase in organizations, so does the need to invest in training and retention strategies and emphasis on creating a work environment that promotes knowledge sharing, growth and opportunities. This study explores issues facing organizations in regards to turnover intention. Specifically, this research was conducted to examine the relationship between employee recognition, employee engagement and organizational commitment on turnover intention in organizations in Malaysia together with the mediating role of job satisfaction. The study found that employee engagement and organizational commitment have a significant relationship on turnover intention therefore the level of engagement …

Psychological Net Worth: Finding The Balance Between Psychological Capital And Psychological Debt, Michele L. Millard

Department of Agricultural Leadership, Education, and Communication: Dissertations, Theses, and Student Research

This multi-level study examined a proposed framework of psychological net worth that builds on the current psychological capital conceptualization of positive psychological assets provided to an organization by articulating the construct of psychological debt or those psychological liabilities in an organization. By describing psychological debt as a collection of negative attributes that occur at the individual level for individuals that hamper productivity, morale, and effectiveness in organizations, this framework of psychological net worth proposes the need to create a psychological balance sheet of psychological capital and debt. Psychological debt is described using the dimension of emotional labor, job insecurity, job …

Situational Judgment Tests As A New Tool For Dental Student Selection, Tine Buyse, Filip Lievens

Research Collection Lee Kong Chian School Of Business

Cognitive tests are used to select students into dental school, yet cognitive predictors explain only part of the variance in academic performance. Therefore, interviews and personality tests are often used to measure noncognitive (e.g., interpersonal) characteristics. Recently, situational judgment tests (SJTs) have drawn attention since there is evidence that SJTs can be valid predictors in medical admission contexts. This study examines the validity of an SJT measuring interpersonal skills for predicting academic performance of dental students. Incremental validity over cognitive tests is also examined. In this study, 796 dental students who passed the admission exam for medical and dental students …

Leadership & Organizational Change, Terri A. Scandura Phd, Monica Sharif

Management Faculty Articles and Papers

In recent years, change has occurred within almost all organizations. Downsizing, relocations, restructuring, technological changes, mergers, process-oriented changes and people-oriented changes are happening on a daily basis. Therefore it is necessary to study the influence organizational change has on important organizational variables. We conducted a study examining reactions to different types of organizational change. We specifically looked at the extent to which employees trust their organization during different types of organizational change.

A Multilevel Examination Of Proactive Work Behaviors: Contextual And Individual Differences As Antecedents, Travis P. Searle

Department of Agricultural Leadership, Education, and Communication: Dissertations, Theses, and Student Research

In this study, the process through which individual differences (i.e., proactive personality, psychological empowerment, and servant leader characteristics at level-1) and contextual differences (i.e., servant leadership characteristics at level-2) are antecedents to proactive work behaviors (i.e., problem prevention, individual innovation, voice, and taking charge) was tested. Results indicated that psychological empowerment partially mediated the relationship between proactive personality and individual innovation. Psychological empowerment fully mediated the relationship between proactive personality and taking charge. Proactive personality was indirectly related to problem prevention, via psychological empowerment. Psychological empowerment was directly related to voice. In addition, servant leader characteristics at level-1 were positively …

Conflict Management Education In Medicine: Considerations For Curriculum Designers, Jeffery Kaufman

Online Journal for Workforce Education and Development

It is important to address conflict in the medical field for a variety of reasons ranging from reducing turnover to increasing the quality of care received by patients. One way to assist with the management of medical conflict is by teaching resolution techniques to medical personnel. There is an opportunity for conflict management curriculum to address many of the issues facing physicians, administrators, staff and patients, however, it is also necessary for those developing that curriculum to understand the nature of the environment and appropriate conflict management tools to be used in that environment as part of the design process. …

The Creative Coach: Exploring The Synergies Between Creative Problem Solving: Thinking Skills Model And Non-Directive Coaching, Trevor J. Mcalpine

Creativity and Change Leadership Graduate Student Master's Projects

This project looks at the similarities and differences between the most recent version of Creative Problem Solving called Creative Problem Solving: Thinking Skills Model and the approach to coaching known as Non-Directive Coaching. Creativity practitioners are challenged to find opportunities of engaging in formal full-blown, group-based Creative Problem Solving sessions. There is a need to find other, less formal ways of helping people use their creativity. The Thinking Skills Model’s design allows it to mesh with the creative process in other content areas by making the basic concepts of Creative Problem Solving transferable to those other contexts. Non-Directive Coaching …

A Different Look At Why Selection Procedures Work: The Role Of Candidates' Ability To Identify Criteria, Martin Kleinmann, Pia V. Ingold, Filip Lievens, Anne Jansen, Klaus G Melchers, Cornelius J. Konig

Research Collection Lee Kong Chian School Of Business

Personnel selection procedures such as assessment centers, structured interviews, and personality inventories are useful predictors of candidates' job performance. In addition to existing explanations for their criterion-related validity, we suggest that candidates' ability to identify the criteria used to evaluate their performance during a selection procedure contributes to the criterion-related validity of these procedures. Conceptually, the ability to identify criteria can be framed in the broader literature on peoples' ability to read situational cues. We draw on both theory and empirical research to outline the potential this ability has to account for selection results and job performance outcomes. Finally, implications …

Competing Values In The Culinary Arts And Hospitality Industry: Leadership Roles And Managerial Competencies, Michael W. Riggs, Aaron W. Hughey

Counseling & Student Affairs Faculty Publications

It is important that education and training programmes align with the needs of the professions they are designed to support. The culinary arts and hospitality industry is a vocational area that needs to be examined more closely to ensure that the skills and competencies taught are those that will actually be needed when students matriculate from career preparation programmes. This study compared the self-assessed leadership roles and managerial competencies of hospitality students and hospitality management professionals in employment. Using the Competing Values Framework (CVF) as a theoretical framework, eight leadership roles and 24 managerial competencies were examined in an effort …

Getting Due Diligence Right, Michael Benoliel

Research Collection Lee Kong Chian School Of Business

Associate Professor Michael Benoliel, author of the newly published Negotiation Excellence - Successful Deal Making , wrote that effective due diligence is one of the most important tasks in negotiation and there are a few traps that deal makers must avoid.

Are You A Value Creation Negotiator?, Michael Benoliel

Research Collection Lee Kong Chian School Of Business

Effective negotiation is about skilfully creating sustainable and mutual value for all parties, says Prof Michael Benoliel, Associate Professor of organisational behavioural and human resources practice at SMU.

Instruments For Personnel Selection In The 21st Century: Research And Practice [In Dutch], Filip Lievens, Britt De Soete

Research Collection Lee Kong Chian School Of Business

This article presents an evidence-based overview of innovative selection techniques that were developed in the last years to provide an answer to key questions concerning the contemporary practice of selection. In addition, we aim to point out gaps in the current knowledge about these novel techniques to guide future research. The article shows that innovative selection instruments such as conditional reasoning tests, integrity tests, and implicit association tests might offer opportunities to measure value-based competencies, and maladaptive traits. Furthermore, contextualized personality questionnaires, business-related intelligence tests, situational judgment tests, and so-called serious games enable organizations to improve their image, which creates …

Modern Leadership Compared To Historical Leadership Shown Biblically, Forrest Jones

Master's Theses

Modern Leadership Compared to Historical Leadership Shown Biblically

Forrest Jones

This thesis is a comparison between modern leadership and historical leadership.  Modern leadership has been differentiated from management since the early 1980’s.  Historical leadership is shown by Jesus Christ through the Bible, used as a historical text.  Historical leadership was found to have two separate tools used by Jesus Christ which would be useful additions to what leadership today is.  The first tool is submission to authority.  Most people in positions that would be considered leadership positions do not feel that they need to follow anyone else.  Often times they …

The Impact Of Mini-Computers And E-Books On The Success Of At-Risk College Students, Aaron W. Hughey, Charlene Manco

Counseling & Student Affairs Faculty Publications

Academically underprepared college students; i.e., those identified as needing developmental (remedial) English, mathematics and reading courses in order to maximize their potential for academic success at college-level studies, were provided with the opportunity to rent, for a minimal, subsidized fee, mini-computers bundled with digital course materials (e-books). The academic aptitude of the students who participated in the study was assessed when they entered the program, and their academic performance was assessed at the conclusion of the semester in which they were provided with these resources. The aptitude, performance and retention of program participants were then compared to those of similarly …

Speaking Up: A Conceptual Model Of Voice Responses Following The Unfair Treatment Of Others In Non-Union Settings, Caren B. Goldberg, Mark A. Clark, Amy B. Henley

Faculty Articles

Bridging the literature of procedural justice, social identification, and voice, we present a conceptual model of observers' voice responses to injustices perpetrated on coworkers. Based on social identity theory, we contend that similarity to the target of injustice influences observer identification with the target, as moderated by the observer's scope of justice, which then influences the observer's perceptions of injustice and decision to express voice. Additionally, we posit that the link between observers' perceptions of injustice and expressed voice is moderated by the observer's perceived opportunity to express voice. Finally, we propose that the decision to express voice individually or …

Ky. Voices: Look Behind Jobless Numbers, Aaron W. Hughey

Counseling & Student Affairs Faculty Publications

No abstract provided.

A Tale Of Two Paradigms: The Impact Of Psychological Capital And Reinforcing Feedback On Problem Solving And Innovation, Fred Luthans, Carolyn M. Youssef, Shannon L. Rawski

Department of Management: Faculty Publications

This study drew from two distinct paradigms: the social cognitively based emerging field of positive organizational behavior or POB and the more established behaviorally based area of organizational behavior modification or OB Mod. The intent was to show that both can contribute to complex challenges facing today’s organizations. Using a quasi-experimental research design (N = 1,526 working adults), in general both the recently recognized core construct of psychological capital (representing POB) and reinforcing feedback (representing OB Mod), especially when partially mediated through a mastery-oriented mindset, were positively related to problem solving performance, reported innovation, and subsequent psychological capital. The implications …

The Impact Of Human Resource Management Practices On Organizational Commitment And Intent To Leave : A Study Conducted In Klang Valley., Haw Fee Ling

Student Works (2010-2019)

It is widely believed that the impact of HRM practices on organizational commitment can create comparative advantage for the organizational performance. The main intention of this study is to find out relationship between HR practices and organizational commitment and then its impact on turnover intention. Data were collected from 75 employees from many organizations pertaining to several different industries, throughout Klang Valley, Malaysia. Results from a survey of 75 employees showed that the positive relationship between HRM practices and organizational commitment. It is also showed that the negative relationship between organizational commitment and turnover intention. However, the three most important …

The Important Role Of Change Management In Environment Management System Implementation, Mary Eileen Graham, S Ronnenberg, F Mahmoodi

Falk College Research Center

No abstract provided.

Managing The Millennials: Employee Retention Strategies For Generation Y, Nicholas W. Thompson

CMC Senior Theses

This paper provides a comprehensive analysis of Millennials' beliefs and attitudes and how that will affect their conception of the employer-employee psychological contract. This analysis should provide a greater understanding of how the childhoods of Millennials have affected their attitudes for life and career aspirations. Further, it explores retention strategies for workplace culture, management style, and growth and advancement.

Reshaping Exercise Design In Assessment Centers: Theory, Practice, And Research, Filip Lievens, Eveline Schollaert

Research Collection Lee Kong Chian School Of Business

Upon looking at this title, an obvious question is whether assessment center (AC) exercises need to be designed differently from what was done in the past. AC exercises have been around since World War I and their longevity attests to their success. So why propose some changes to this monument in personnel selection and development? Let us first acknowledge that we concur that ACs are in still in good shape. However, every good brand needs some adjustments (which is a more appropriate term than “changes” in this context) once in a while, based on new theoretical insights and empirical research. …

Quality Of Work Life Orientation : Antecedents And Effects On Organizational Commitment In The Malaysian Public Service., Rosslina Ahmad Mokhtar

Student Works (2010-2019)

The primary objective of this study is to examine the antecedents and effects of quality of work life (QWL) orientation on organisational commitment. The framework examines certain organisational aspects and individual characteristic that are associated with the QWL orientation and their contribution towards organisational commitment. The four antecedents are identified as: organisational culture, organisation structure, social capital and leadership behaviour. The QWL orientation dimensions used are namely job characteristics and work environment. The study also examines the direct effect of the antecedents on organisational commitment and further explored whether organisation‟s orientation towards QWL mediated the relationship between the antecedents and …

The Determinants And Outcomes Of Superiors' Downward Influence Tactics And The Mediating Effects Of Subordinates' Competence And Role Ambiguity., Lee Kim Lian

Student Works (2010-2019)

Abstract NA

Experimentally Analyzing The Impact Of Leader Positivity On Follower Positivity And Performance, James Avey, Bruce J. Avolio, Fred Luthans

Department of Management: Faculty Publications

This field experimental study examined the role that positive leadership plays in producing effective leader and follower outcomes. Specifically, a sample of engineers (N = 106) from a very large aerospace firm were randomly assigned to four experimental conditions. Two conditions involved assigning these engineers to a low and high problem complexity condition. The other two conditions represented high versus low conveyed leader positivity. The results indicated a positive relationship between the leaders’ positivity and the followers’ positivity and performance, as well as a negative relationship between problem complexity and follower positivity. The study limitations, needed future research, and practical …

The Influence Of Teachers' Creativity, Attitude And Commitment On Students' Proficiency Of The English Language., Hemaloshinee Vasudevan

Student Works (2010-2019)

The intensity of teachers’ creativity, attitude and commitment is considered to be as a key factor in the success of current educational reform agenda as it heavily influences the teachers’ willingness to engage in cooperative, reflective and critical practice to develop the students’ proficiency or performance in English language. So, training can help teachers to learn how to be more effective at work by modifying the knowledge, skills or attitudes through learning experience to achieve an effective performance and develop the students’ proficiency in their learning process. According to human resource theory, training is considered as one of the processes …

Administration Without Borders, Jonathan G.S. Koppell

Publications from President Jonathan G.S. Koppell

To thrive in 2020, we must conceive of the field of public administration in the broadest possible terms. Phenomena that typically have been treated peripherally in our literature are emerging center stage in recent years, confirming that the “old” boundaries of our discipline do not reflect contemporary reality. After reviewing three key developments—the rise of mixed and nongovernmental institutions in public policy, the increasing importance of market mechanisms, and the assertion of meaningful global regulation—an argument is made for a broader reconception of “publicness” that goes hand in hand with the embrace of governance in lieu of administration.

The Association Between Person-Environment Fit And Organizational Commitment With The Moderator Of Personality., Too Meng Yong

Student Works (2010-2019)

This study seeks to investigate the association between Person – Environment (PE) Fit and the organizational commitment with the moderator of personality (Big Five). The study shows the personality of individual has influence towards organizational commitment. The participants of study were collected from various co-operatives located; the samples are not only consisting Malaysian who is working in Malaysia. It includes Malaysian who currently works abroad, and also foreigner who is presently worked in Malaysia (Indian, Vietnamese and Japanese). With sample size 183 participants (83 Male, 100 Female). The subjects completed the questionnaire that included 3 variables of PE fit, ‘Big …

Coaching Efficacy With Academic Leaders: A Phenomenological Investigation, Deanna Lee Vansickel-Peterson

College of Education and Human Sciences: Dissertations, Theses, and Student Research

The purpose of this psychological phenomenological research was to understand the efficacy of life coaching from the perspective of academic leaders. To date, not one investigation or attempt has been made towards the above stated purpose. This study includes a theoretical overview and a review of the coaching literature from Socrates (469-399 BC) to current day Humanistic theory presented in part by Roger (1902-1987). This process included data collection from five academic leaders who have been coached for at least two years. Levels of analysis of 365 statements, quote and/or comments produced finding of efficacy in life coaching with academic …

Developing A Culturally Responsive Classroom Collaborative Of Faculty, Students, And Institution, Paul J. Colbert

MBA Faculty Conference Papers & Journal Articles

Culture is integral to the learning process. It is the organization and way of life within the community of students and teachers and directs the way they communicate, interact, and approach teaching and learning. Although founded in particular values and principles, the academy, like most organizations, is impacted day-to-day by its culture. Yet, the traditional higher education institution has not been designed to operate within a racially or ethnically diverse student population. The social, political, economic, and cultural forces that support the institution influence the teaching and learning environments. To better address cultural diversity in the classroom, faculty must first …

Book Reviews: Anywhere: How Global Connectivity Is Revolutionizing The Way We Do Business, Aaron W. Hughey

Counseling & Student Affairs Faculty Publications

No abstract provided.