Human Resources Management Commons^™

A Phenomenological Study Of Millennial Generation Cooperative Extension Educators' Development Of Core Competencies, David L. Varner

Department of Agricultural Leadership, Education, and Communication: Dissertations, Theses, and Student Research

The purpose of this qualitative research study was to describe the experiences that contribute to the development of core competencies among Millennial Generation, county-based Extension educators in the University of Nebraska-Lincoln Extension Division. Fourteen educators were randomly purposefully selected to participate in the study. Participants were born in 1977 or later as determined by Tapscott (2009). Educators’ tenure in Cooperative Extension ranged from two months to seven years. Three themes and associated sub-themes emerged from semi-structured interviews: (a) Blindfolded and Scared—educators were confused, overwhelmed and in need of support; (b) Developing the Big Skills: A Daunting Task—focused on discovering competencies …

Staff Council Meeting Minutes, Georgia Southern University, Staff Council

Staff Council Meeting Minutes & Agendas

No abstract provided.

Staff Council Meeting Minutes, Georgia Southern University, Staff Council

Staff Council Meeting Minutes & Agendas

No abstract provided.

Staff Council Meeting Minutes, Georgia Southern University, Staff Council

Staff Council Meeting Minutes & Agendas

No abstract provided.

Conflict Management Education In Medicine: Considerations For Curriculum Designers, Jeffery Kaufman

Online Journal for Workforce Education and Development

It is important to address conflict in the medical field for a variety of reasons ranging from reducing turnover to increasing the quality of care received by patients. One way to assist with the management of medical conflict is by teaching resolution techniques to medical personnel. There is an opportunity for conflict management curriculum to address many of the issues facing physicians, administrators, staff and patients, however, it is also necessary for those developing that curriculum to understand the nature of the environment and appropriate conflict management tools to be used in that environment as part of the design process. …

The Computer Ate My Classroom: Assessing Student Interactions, Perceived Learning, And Satisfaction In Online Community College Career Technical Education Courses, Jessica Lindsey Miller Lewis

Dissertations

Workforce changes, globalization, and increasing use of technology create the need for an increased number of skilled workers. The community college system, through Career Technical Education (CTE), serves as a catalyst for skills training; however institutions must seek innovative ways in which to attract and retain students. Online learning offers flexibility in time and space, the ability to reach a larger student population, and to attract a new generation of digital learners. For these reasons, online learning enables institutions to develop a larger pool of skilled workers through online CTE courses.

Interaction is a key factor in the learning process …

Staff Council Meeting Minutes, Georgia Southern University, Staff Council

Staff Council Meeting Minutes & Agendas

No abstract provided.

Theresource, Georgia Southern University

Human Resources Newsletter

• Revised Policies
• Online Orientation
• Building a Better U Highlights
• Ethics
• Online Performance Evaluations
• Compensation Basics
• Personnel Actions Forms
• Workplace Bullying
• Get Hired Initiative
• Medical Leave Assistance Program
• Employee Recognition Program
• Employee Benefits Fair
• Upcoming Training
• Employee Perks

A Conceptual Model For Employer Training To Manage Employee Counter-Productive Behaviors, Naomi Spickard Rock

STEMPS Theses & Dissertations

The purpose of this study was to develop a model for employer training to manage employees who possess counter-productive behaviors. With the increasing encouragement for employers to hire without discriminating, the number of individuals with disabilities in the workforce will rise. There is limited training in universities and businesses to teach how to deal with difficult individuals.

Qualitative research in the form of focus groups was conducted. The following research objectives were developed: 1) Identify components of counter-productive behaviors that need to be managed in the workplace. 2) Develop behavioral management strategies that need be learned by employers. 3) Integrate …

Who Calls The Shots In Dining Customer Service, Kendi Root

UNLV Theses, Dissertations, Professional Papers, and Capstones

Introduction:

Americans have become impatient with poor dining service standards. Some believe a depressed economy, lack of skilled labor, and even bad customers have contributed to a new epidemic (Kim & Chen, 2010). Bottom line, most paying customers probably prefer a pleasant service staff to an unpleasant one. Service staff with pleasant personalities and positive attitudes impact the customer experience and overall satisfaction (Ryan & Ployhart, 2003; Barrash, & Costen, 2008). Grandey in 2003 coined this “QSD” or quality service delivery.

Case Synopsis:

The case study depicts a critical service incident with a dining service encounter in an upscale, full …

Staff Council Meeting Minutes, Georgia Southern University, Staff Council

Staff Council Meeting Minutes & Agendas

No abstract provided.

Some Perspectives On And Examples Of Business Education Collaboration For Workforce Development, Kevin Hollenbeck

Presentations

No abstract provided.

Staff Council Meeting Minutes, Georgia Southern University, Staff Council

Staff Council Meeting Minutes & Agendas

No abstract provided.

The Impact Of Mini-Computers And E-Books On The Success Of At-Risk College Students, Aaron W. Hughey, Charlene Manco

Counseling & Student Affairs Faculty Publications

Academically underprepared college students; i.e., those identified as needing developmental (remedial) English, mathematics and reading courses in order to maximize their potential for academic success at college-level studies, were provided with the opportunity to rent, for a minimal, subsidized fee, mini-computers bundled with digital course materials (e-books). The academic aptitude of the students who participated in the study was assessed when they entered the program, and their academic performance was assessed at the conclusion of the semester in which they were provided with these resources. The aptitude, performance and retention of program participants were then compared to those of similarly …

Ky. Voices: Look Behind Jobless Numbers, Aaron W. Hughey

Counseling & Student Affairs Faculty Publications

No abstract provided.

Ua1d Wku University Wide Personnel File, Wku Archives

WKU Archives Collection Inventories

Personnel files from all WKU departments opened 30 years after separation from the university or upon death. The records include information regarding education, awards and honors, and correspondence. Clippings and other materials from former biographical vertical files have also been added to many folders.

Note: Employment dates noted in the catalog are for reference purposes and should be confirmed by referring to records in the collection.

Theresource, Georgia Southern University

Human Resources Newsletter

• W2s
• New Employee Orientation
• Online Performance Evaluations
• Professional Development Requests
• Business Object Reporting
• Get Hired!
• Proper Lifting
• Eagle Perks Update
• True Blue Fridays
• 2011 Holiday Calendar

Decision Making Regarding Employee Access To Training And Development In Medium-Sized Enterprises, Alan Coetzer, Janice Redmond, Jalleh Sharafizad

Research outputs 2011

Employees in small and medium-sized enterprises (SMEs) form part of a ‘disadvantaged’ group within the workforce that receives less access to formal training and development than employees in large firms. The manager’s decisional role is critical when considering employee access to training and development. Unfortunately, there is scant research into factors affecting managers’ decisions regarding employee access to a requested development opportunity in SMEs. To address this research gap, semi-structured interviews incorporating critical incidents were conducted with a purposive sample of 12 managers of medium-sized enterprises based in Perth. We report key findings of the interviews and assess the effectiveness …

Staff Council Meeting Minutes, Georgia Southern University, Staff Council

Staff Council Meeting Minutes & Agendas

No abstract provided.

Ua21/1 Office Of Equal Opportunity / 504 / Ada Compliance Publications, Wku Archives

WKU Archives Collection Inventories

Publications created the Office of Equal Opportunity / 504 / ADA Compliance.

Theresource, Georgia Southern University

Human Resources Newsletter

• Casual Labor
• Medical Assistance Leave Program
• Town Hall Meeting
• eLearning
• DOAS Loss Control Tip
• Benefits Information

Coaching Efficacy With Academic Leaders: A Phenomenological Investigation, Deanna Lee Vansickel-Peterson

College of Education and Human Sciences: Dissertations, Theses, and Student Research

The purpose of this psychological phenomenological research was to understand the efficacy of life coaching from the perspective of academic leaders. To date, not one investigation or attempt has been made towards the above stated purpose. This study includes a theoretical overview and a review of the coaching literature from Socrates (469-399 BC) to current day Humanistic theory presented in part by Roger (1902-1987). This process included data collection from five academic leaders who have been coached for at least two years. Levels of analysis of 365 statements, quote and/or comments produced finding of efficacy in life coaching with academic …

Staff Council Meeting Minutes, Georgia Southern University, Staff Council

Staff Council Meeting Minutes & Agendas

No abstract provided.

Workplace Violence: Impact And Prevention, Matthew L. Hunt, Aaron W. Hughey

Counseling & Student Affairs Faculty Publications

Workplace violence has been increasing in the United States for the past several decades. It affects everyone, not just those who have direct experience with it in employment situations. The authors describe the extent of the problem and provide recommendations regarding how managers and helping professionals can help prevent violent and abusive behavior from occurring in the workplace. They also describe proven strategies for effectively dealing with these kinds of incidents when they do materialize.

Theresource, Georgia Southern University

Human Resources Newsletter

• Benefits Open Enrollment
• Eagle Perks on Facebook
• Faculty and Staff True Blue Fridays
• Training Updates
• TAP Information

Ua3/9 Wku Health Care & Wku United Way Campaign, Wku President's Office, Gary Ransdell

WKU Administration Documents

Memo from President Gary Ransdell to the faculty and staff regarding health care benefits and fundraising for the United Way.

Staff Council Meeting Minutes, Georgia Southern University, Staff Council

Staff Council Meeting Minutes & Agendas

No abstract provided.

Unfair Way To Evaluate Teachers: Test Scores About More Than Classroom, Aaron W. Hughey

Counseling & Student Affairs Faculty Publications

No abstract provided.

External Confirmation Of Adherence To Standards: As Applicable To Academic Programmes As To Business And Industry, Aaron W. Hughey, Monica G. Burke

Counseling & Student Affairs Faculty Publications

The development of, and adherence to, performance standards is imperative for success in today’s competitive global market. This is as true for academic programmes in higher education as it is for the manufacturing and service sectors. Just like their counterparts in business and industry, it is important that graduate career preparation programmes are subject to an external validation process that can substantiate whether or not they are indeed following applicable standards. In this paper the authors discuss the current status of accreditation for graduate programmes designed to prepare tomorrow’s leaders in the student services profession and argue for the development …

Theresource, Georgia Southern University

Human Resources Newsletter

• The Supervisor’s Edge
• Student Employment Fair New Employee
• Employment Update
• Compensation Basics
• Benefits Fair Information
• ADP Benefits Tip
• HR Forms Webpage
• DOAS Loss Control Tip
• New Policies Overview
• TAP Deadlines
• Eagle Perks
• Training Calendar